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About TripAdvisorTripAdvisor is the world’s largest travel site*
415Maverage unique
monthly visitors **
144,000Destinations
535MReviews and
Opinions
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, May 2017
** Source: TripAdvisor log files, Q2 20172
290+New contributions per minute
121.360
114.480
62.836
62.135
37.257
31.222
25.763
22.608
22.218
21.245
21.147
17.709
17.537
16.016
15.251
14.640
13.303
13.138
12.715
11.945
11.472
11.378
9.645
9.513
9.273
- 20 40 60 80 100 120 140
TripAdvisor Media Group
TripAdvisor Sites
Ctrip International
Booking.com
Expedia
Trivago Sites
Hotels.com Sites
Airbnb
Qunar
LVMAMA.COM
12306.CN
Skyscanner
UU456.COM
Kayak.com
MSN Travel
Agoda
Sohu Travel
HomeAway
EDreams Odigeo
Mafengwo
Indian Railways
Priceline.com
Ryanair
Despegar-Decolar Sites
Travelocity
MillionsTAMG remains as the largest travel player worldwide
TripAdvisor: Worldwide
TripAdvisor 20% of the Travel Market
TAMG 18% of the Travel Market
Source: comScore May 2017
Note: For comparison purposes data above reflects Desktop only3
• What is your Destination Character? - Food?
• What is your structural organisation – top down/bottom up or lateral?
• Are you aware of the global environment for trade?
• Are you aware of your audience?
• Who do you want to attract – Everyone?
• What do you need to do to maintain budget or gain budget?
• Do you challenge your board and your industry
• Are you ready to be the true epitome of Japan – Tech, Performance and
Precision!
4
Define Yourself & Just Do It
5
What is your role?
Destination Awareness
Development and Improvement of
Tourism Products
Impacting Economic and Sustainable
growth in the region
Supporting Industry Stakeholders
Destination
Missions, Goals and Tools
MISSIONS:
• Bringing Travelers to their Destination
• Developing Tourism Products
• Supporting Industry/Stakeholders
• Impacting Economic Growth
METRIC GOALS:
• Economic Results
• Awareness
• Arrivals
TOOLS
• Structural Re-organisation
• Shift focus to current trends/technology
• Utilize insights/data to achieve audience awareness
Being
On-Trip
Dreaming of
the Next Trip
JOURNEY STEPS
DEFINING THE
DESTINATION
RESEARCHING
+ BOOKING
KEY
ELEMENTS
PRE-TRIP
PLANNINGDREAMING OF
THE NEXT TRIP ON-TRIP
10
DMO DNA
Define Your Destination Character
Define and Management of
Products
Management Marketing
Metrics