Rapid Test iOS APP User Manual › wp-c… · Introduction Rapid Test is a combination of testing hardware and an app running on an Android™, Windows™ or iOS™ tablet. The Rapid

Rapid Test

iOS APP

User Manual

© 2018 Rapid Test Systems

Version Control

Version Number Date Changed by

1 27th October 2016 Nicola Latter

2 13th December 2016 Nicola Latter

3 8th March 2017 Nicola Latter

4 23rd March 2017 Nicola Latter

5 10th August 2017 Nicola Latter

6 19th October 2017 Nicola Latter

7 7th March 2017 Nicola Latter

8 29th August 2018 Nicola Latter

9 23rd March 2020 Wayne Peters


Table of Contents

Introduction ........................................................................................................................ 1

IMPORTANT INFORMATION ................................................................................................ 2

Tablet Requirements ................................................................................................................. 2

WARNING - Reset button on the Master module .................................................................... 2

Connect to Wi-Fi ................................................................................................................ 3

Download the Rapid Test App .......................................................................................... 4

Login to Rapid Test ............................................................................................................. 5

Activate iOS Wi-Fi .............................................................................................................. 6

Navigation .......................................................................................................................... 7

Setup of the Rapid Test App ............................................................................................. 8

Create a Business ...................................................................................................................... 8

Create a Site ............................................................................................................................ 10

Copy Business Details to a New Site ...................................................................................... 11

Copy Site Details to a New Site .............................................................................................. 13

Configure a Switchboard ....................................................................................................... 15

Copy a Switchboard ............................................................................................................... 19

Copy Channels ....................................................................................................................... 20

View Switchboard Setup ......................................................................................................... 21

Testing ............................................................................................................................... 23

Activate the Wi-Fi on the Switchboard .................................................................................. 23

Connect to the Switchboard Wi-Fi ......................................................................................... 23

Download Data ....................................................................................................................... 23

Create an Inspection .............................................................................................................. 25

Normal RCD Test ...................................................................................................................... 28

Stop the Test ............................................................................................................................. 30

Half Trip (Nuisance) and Fast (5x) Testing ............................................................................. 31

Visual Fail ................................................................................................................................. 32

Unable to Test a Channel ....................................................................................................... 33

Tagged Out RCD ..................................................................................................................... 34

View Test Results .............................................................................................................. 35

Delete Test Results ........................................................................................................... 36


Delete Individual Test Result ................................................................................................... 36

Delete All Test Results .............................................................................................................. 36

Reporting .......................................................................................................................... 37

Upload to the Portal ......................................................................................................... 39

View / Edit / Delete Data ................................................................................................ 40

View Business Data ................................................................................................................. 40

View Site Details ...................................................................................................................... 41

View Inspections for a Site ..................................................................................................... 42

Edit Business Details ................................................................................................................ 43

Edit Site Details ........................................................................................................................ 44

Edit Inspection Details ............................................................................................................. 45

Edit Switchboard / Channel Details ....................................................................................... 46

Delete a Business .................................................................................................................... 48

Delete a Site ............................................................................................................................ 48

Delete an Inspection .............................................................................................................. 49

Delete a Switchboard ............................................................................................................. 49

Delete a Channel Board ......................................................................................................... 50

Settings ............................................................................................................................. 51

Close the Rapid Test App ................................................................................................ 52

FAQs .................................................................................................................................. 53

Troubleshooting ............................................................................................................... 54

1


Introduction

Rapid Test is a combination of testing hardware and an app running on an Android™, Windows™ or

iOS™ tablet.

The Rapid Test Master and channel boards enable complete functional testing of the connected

RCDs.

This document details how to use the Rapid Test app on an iOS™ tablet.

2


IMPORTANT INFORMATION

READ FIRST!

Tablet Requirements

Minimum size for the tablet is 7 inches.

The Rapid Test app cannot be used on a mobile phone.

WARNING - Reset button on the Master module

If the reset button on the Master module is held for too long, the ID of the Master module is reset. This

could cause loss of configuration, data and mappings.

If this has been done in error, see instructions below before continuing with any further testing,

downloading or uploading of data.

• If data has previously been uploaded to the portal, download the data and then push into the

Master. The ID will be assigned again.

• If data has not previously been uploaded to the portal, a new ID will be assigned and uploaded

to the portal.

3


Connect to Wi-Fi

1. Press on the tablet.

2. Select Wi-Fi

3. Use the toggle switch to ensure Wi-Fi is on.

4. Select the required Wi-Fi network:

• For upload / download: Select your Wi-Fi or mobile data connection and enter your password.

• For switchboard testing: Connect to the switchboard Wi-Fi (this is prefixed with ‘RT_’). The

default password is ‘rapidtest’. If more than one ‘RT_’ network exists, check the name on the

barcode sticker on the Master Module in the switchboard or on the side of the escutcheon /

cabinet. Ensure the Wi-Fi is active on the switchboard.

Note: Passwords are case sensitive.

5. A tick appears against the selected network and displays in the top left corner.

4


Download the Rapid Test App

1. Ensure the tablet is connected to Wi-Fi in the tablet settings.

2. Press to the open the ‘Apple App Store’.

3. Search for ‘Rapid Test’ using the search bar.

4. Locate the Rapid Test app.

5. Press Get.

6. Press Install to download the app.

7. The Rapid Test app downloads and the icon appears on the desktop.

5


Login to Rapid Test

1. Press the icon to open the Rapid Test app.

2. Enter your name, email address and password as provided.

3. Press Log In.

4. The initial Rapid Test screen opens.

Note: If data has been previously downloaded it will be displayed on this screen.

6


Activate iOS Wi-Fi

Note: This step is only required the first time the app is set up.

1. Press Settings.

2. Press the toggle switch to activate ‘Use iOS RT connection’. Ensure it turns green.

7


Navigation

The app consists of 4 main screens:

• Session

• Connection

• Test

• Report

A navigation bar is displayed at the bottom of each screen.

Press the required button to jump between screens. The active screen is highlighted.

8


Setup of the Rapid Test App

Follow this section for instructions on how to set up the Rapid Test app if it has NOT been used before.

Otherwise, refer to the section ‘Testing’.

Create a Business

1. Press at the bottom of the screen.

2. In the ‘Select Subscription’ pop-up box, press on the line to open a list of subscriptions.

9


3. Scroll through the list at the bottom and press to select the required one. Press Done.

4. Press OK.

5. Enter details as required in the pop-up window that opens.

Note: To create a site with the same business details, press . Enter the number of

sites to create and press .

6. Press OK to save the business details.

Note: Compulsory fields will be highlighted with red text if data is missing when saving.

7. The business is displayed in the ‘Business’ box in the left side panel. The subscription name is

displayed at the top of the box in green.

10


Create a Site

1. Press on the required business to select it. The business is highlighted in blue.

2. Press .

3. Press Add Site to this Business on the pop-up menu that opens.

Or, when creating or editing a business, it is possible to create a site with the same details as the

business. Press . Enter the number of sites to create and press .

4. Enter details as required in the pop-up box that opens.

Note: Compulsory fields will be highlighted with red text if data is missing when saving.

5. Press OK to save the site details.

6. The site is displayed in the ‘Sites’ box in the right-side panel.

11


Copy Business Details to a New Site

1. Press on the business to be copied.

2. Press Edit Business Details on the pop-up menu that opens.

3. The business details are displayed.

4. Press .

5. Each field has a toggle switch to indicate if the data should be copied. All fields are selected by

default. Use the toggle switches to change the selection.

6. Enter the number of sites to be created in the field .

7. Press OK.

8. The new site(s) displays in the ‘Sites’ box in the right-side panel.

9. Press on the site.

12


10. Select Edit this Site from the pop-up menu that opens.

11. The site details are displayed.

12. Enter the Site ID and any other missing data.

13. Press OK to save. Or use and buttons at the top of the pop-up window

to scroll through other sites to edit.

Note: The number of sites belonging to the business is indicated on the business details in the left

side panel. For example, .

13


Copy Site Details to a New Site


2. Sites are displayed in the ‘Sites’ box in the right-side panel.

3. Press on the site to copy.

4. Press Edit this Site on the pop-up menu that opens.


6. Press .



8. Enter the number of sites to be created in the field .

9. Press OK.

10. The new site(s) is displayed in the ‘Sites’ box in the right-side panel.

Note: The Site ID will automatically increment by 1, if selected to be copied.

14


11. If not all data was selected to be copied, it is necessary to edit each site and enter any missing

data.

a) Press next to the site to edit.

b) Select Edit this Site from the pop-up menu that opens.

c) Enter any missing data.

d) Press OK to save the data. Or use and buttons at the top of the pop-

up window to scroll through other sites to edit.

Note: The number of sites belonging to the business is indicated on the business details in the left

side panel. For example, .

15


Configure a Switchboard

1. Press on the required site.

2. The switchboard overview screen opens.

3. Press in the top left corner.

IMPORTANT

Are you programming a standard master with no built-in channels or a

combined master (MC8) with 8 built-in channels?

4. Use the toggle switch to select either Standard or MC8.

Ensure the correct master is chosen as it is not possible to change. It

will be necessary to delete the switchboard and create a new one. This

will create a lot of work if the channels have already been configured.

16


5. Enter details as required.

6. Press OK to save the switchboard data.

7. The switchboard is displayed in the left column of the screen.

8. Press on the required switchboard to select it. The selected switchboard is highlighted in blue.

9. Press at the top of the ‘Channel boards’ column.

17


10. A channel board appears in the list. The channel board number is assigned sequentially.

11. Press to select the channel board. The selected channel board is highlighted in blue.

12. A list of either 8 or 24 channels appears (depending on the master selected) in the right column.

Note: If using multiple channel boards:

- A standard master can have up to 10 channel boards, therefore 240 channels.

- MC8 can have up to 9 channel boards, therefore 72 channels.

- The channel numbers will increase accordingly. For example, using a standard master, board

1 will have channels 1-24, board 2 will have 25-48, board 3 will have 49-72 etc. For an MC8,

board 1 will have channels 1-8, board 2 will have 9-16, board 3 will have 17-24 etc.

13. Scroll up and down the channel list and press on the required channel.

18


14. Enter details as required in the pop-up box that opens.

Note: Default values exist for number of poles (1), phase (single), RCD rating (30) and current

rating (20). Change these fields if required.

15. Press OK to save the channel details. Or use and buttons at the top of

the pop-up window to scroll through other channels.

16. Repeat for all required channels on the board.

Note: Configured channels are labelled in green. Channels that have not been configured (i.e.

no circuit number) are labelled in blue.

For example, .

19


Copy a Switchboard



3. Press on the switchboard in the left column to be copied. Switchboard details are

displayed.

4. Press .



6. Enter the number of switchboards to be created in the field

7. Press OK. The switchboard is displayed in the left side panel.

8. Press on the switchboard to amend any data.

9. Press OK to save the data. Or use and buttons at the top of the pop-up

window to scroll through other switchboards to edit.

20


Copy Channels



3. Press on the switchboard to select it. The selected switchboard is highlighted in blue. Channel

boards are displayed.

4. Press on the required channel board to select it. The selected channel board is highlighted in

blue. Channels are displayed.

5. Press on the channel to be copied.

6. Channel details are displayed.

7. Press .



9. In the bottom field, specify which channel numbers to copy the data to. These can be individual

channels separated by a comma e.g. 1,6,12, a range e.g. 4-9, or a combination e.g. 1,4,14-18,24.

10. Edit each channel to verify details and complete any missing data.

11. Press OK to save channel data. Or use and buttons at the top of the pop-

up window to scroll through other channels to edit.

Note: The barcode automatically increments by 1 when copying channel data. If skipping a

channel number when copying e.g. copying to 2,4,6, the circuit number will skip accordingly. The

barcode will always increment by 1.

21


View Switchboard Setup

1. Press on the required site to display an overview of the switchboard and channel board

setup.


Note: An indicator on the site details shows how many switchboards exist for the site.

3. The screen is split into 3 columns: switchboards, channel boards and channels.

4. Press on the switchboard in the left ‘Switchboards’ column to select it. The switchboard is

highlighted in blue.

5. Channel boards are displayed.

22


6. Press on the required channel board in the middle ‘Channel Boards’ column to select it. The

channel board is highlighted in blue.

7. Channels are displayed.

8. Scroll through the channels in the right-hand ‘Channels’ column. Configured channels are

labelled in green. Channels that have not been configured (i.e. no circuit number) are labelled

in blue.

For example, .

9. Press in the top left corner to return to the ‘Session’ screen.

IT IS NOW POSSIBLE TO START TESTING WITH THE RAPID TEST APP!

23


Testing

Activate the Wi-Fi on the Switchboard

• Ensure the Wi-Fi is active on the Master module. This is indicated by a green light on the Master

module (if available to view).

• If the Wi-Fi is inactive, press the Wi-Fi ‘wake’ button located on the switchboard escutcheon or

side of the switchboard or on the Rapid Test box to re-activate. Alternatively switch on the

dedicated circuit breaker for power.

• The Wi-Fi disconnects after 15 minutes of inactivity.

Connect to the Switchboard Wi-Fi

Select the required ‘RT_’ Wi-Fi network in the tablet Settings. Refer to section ‘Connect to Wi-Fi’.

Download Data

If business, site and switchboard data has previously been uploaded to the portal, it is necessary to

download the data before testing. Previously downloaded data will be displayed on the initial screen

after logging in.

If the business, site and switchboard data does not exist in the portal and has not been setup in the

app, refer to the section ‘Setup of the Rapid Test App’.

1. Press to find an individual business to download.

Or, press to download all businesses linked to a subscription.

2. In the ‘Select Subscription’ pop-up box, press on the line to open a list of subscriptions.

3. Scroll through the list at the bottom and press to select the required one. Press Done.

24


4. Press OK to select the subscription. The subscription name is shown in the green bar at the top.

5. Pre-configured business, site and switchboard information is downloaded.

6. Press on a business to select it. The business is highlighted in blue.

7. Sites are displayed on the right-hand side.

8. Press on a site to select it. The site is highlighted in blue.

9. Any existing inspections are displayed in the ‘Inspections’ box in the bottom right panel.

25


Create an Inspection

1. Press on the required site in the right-side panel.

Or, press and select Add New Inspection to this Site on the pop-up menu that opens.

Or, press when creating or editing a site.

2. Enter a name and ID for the inspection in the pop-up box.

3. Verify the ‘Next Test date’ field. The default is set to 6 months. Use the dropdown arrow to change

if necessary.

4. Press OK to save the details.

5. The inspection is displayed in the ‘Inspections’ box in the bottom right panel.

6. Connect to the switchboard Wi-Fi using the tablet settings. Refer to the section ‘Connect to Wi-

Fi’.

7. Press on the required inspection.

26


8. The ‘Connection’ screen opens.

9. A ‘Loading’ message appears. This indicates the app is searching for available Wi-Fi networks on

Rapid Test switchboards.

10. The Wi-Fi network connected in the tablet settings displays. Press Refresh if necessary.

11. Press .

12. Enter the password. The default password is ‘rapidtest’ (case sensitive).

13. Press OK to connect.

14. Clicks may be heard which indicate the tablet is connecting to the switchboard.

15. Messages appear indicating Rapid Test is carrying out a series of checks.

Note: The checks are verifying the app, the switchboard data and configuration match. If there

is a mismatch, an error will occur. The error will differ depending on where the check has failed.

Refer to the section ‘Troubleshooting’ for further details on how to correct the issue.

27


16. If all the checks are successful, the ‘Test’ screen opens displaying the switchboard details to be

tested.

Note: If this is the first time connecting to the switchboard, a series of messages may appear. Refer

to the section ‘Troubleshooting’ for more details.

28


Normal RCD Test

Ensure the RCDs are turned on before testing!

1. On the ‘Test’ screen, press on the channel to select it for testing.

Or, to select all channels, press at the top of the screen.

2. Enabled channels are highlighted.

Note: Only configured channels can be enabled and tested. On the switchboard details screen,

configured channels are labelled in green. Channels that have not been configured (i.e. no

circuit number) are labelled in blue.

For example, .

3. Press at the top of the screen to start the test.

Or, to test an individual channel, press on the required channel.

29


4. Tests are carried out in channel sequence order. The highlighted channel is the test in progress.

5. Trip time, pass / fail status and number of tests are updated for each channel.

- Indicates the channel passed the test.

- Indicates the channel failed the test.

The border colour of the channel also changes to green or red accordingly.

Note: If the RCD is not switched on, the following message appears:

• If the channel requires testing, switch the RCD on and press Retry.

• If the channel doesn’t require testing, choose Skip or Tagged Off, if applicable.

Reset the RCDs after testing!

30


Stop the Test

To stop the test before it is finished, press at the bottom of the ‘Test’ screen. This button

appears when there is a test in progress.

Note: This could take a few seconds as the unit finishes the current channel testing cycle and then

goes through a safety procedure to ensure it is safe to shut down.

31


Half Trip (Nuisance) and Fast (5x) Testing

1. On the ‘Test’ screen, press on the required channel.

2. Use the toggle switches to select which tests to carry out and at which phase angle.

3. Press to start all tests selected.

4. Trip time and status are updated.

Note: The yellow tick indicates the test is complete. This is for information only and does not affect

compliance status. It is possible to change the half and fast tests to be classed as normal trip

tests. The result would then be indicated by the standard green tick or red cross. Refer to the

section ‘Settings’ to change this.

5. The following message appears between tests:

6. Reset the RCD and Press OK to tart the next test.

Note: To set default half and fast trip tests for all tests, refer to the option ‘Auto Sequence for

Option Test’ in Settings. If required, the defaults can be overridden per individual channel when

testing in the Option window as above.

32


Visual Fail


2. Use the ‘Visual Fail’ toggle switch.

3. The channel is marked as a fail.

4. Enter a reason in the comments box.

5. Press OK.

6. The channel now has a status of ‘Fail’.

33


Unable to Test a Channel


2. Use the ‘Unable to Test’ toggle switch.



5. Press OK.


34


Tagged Out RCD


2. Use the ‘Tagged Out’ toggle switch.



5. Press OK.


35


View Test Results

1. On the ‘Test’ screen, a green tick or red cross against the channel indicates the pass or fail status.

- Indicates the channel passed the test.

- Indicates the channel failed the test.

The border colour of the channel also changes to green or red accordingly.

2. Press on an individual channel to see the detailed results.

3. If multiple tests have been done, all results will be displayed. The last test result will be the one

assigned as the overall result.

4. Press OK to close the test details pop-up box.

36


Delete Test Results

Delete Individual Test Result

1. On the ‘Test’ screen, press to view the results.

2. Press Delete on the required result.

3. Press Yes on the confirmation message.

4. The test disappears from the results list.

Delete All Test Results

1. On the ‘Test’ screen, press at the top of the screen.

2. Press Yes on the confirmation message to delete all results.

37


Reporting

1. Navigate to the ‘Report’ screen using the link at the bottom of the screen.

2. Press on the required business for reporting.

3. Completed inspections are listed in the ‘Inspections’ box.

4. Press to select the required inspection.

5. Tested switchboards are displayed in the ‘Switchboards’ box.

6. Press on the required report to open.

2 reports are available:

• Complete PDF – this shows all tests carried out

• Failed PDF – this shows failed tests only

38


Example of a Complete Report:

Example of a Failed Report:

39


Upload to the Portal

Note: It is necessary to be subscribed to the Rapid Test portal to use this functionality. Please refer to

the website www.rapidtest.systems for details of how to subscribe.

1. Connect to Wi-Fi in the tablet settings. Refer to the section ‘Connect to Wi-Fi’. Ensure you are

disconnected from the switchboard Wi-Fi.

2. Navigate to the ‘Report’ screen using the link at the bottom of the screen.

3. Press on the required business.

4. Press Upload on the required inspection.

5. Test results will be uploaded to the portal.

http://www.rapidtest.systems/

40


View / Edit / Delete Data

View Business Data

1. Press on the business to view.

2. Press View Business Information on the pop-up menu that opens.

3. A pop-up box opens displaying business details.

4. Press Cancel to close the pop-up.

41


View Site Details


Note: An indicator on the business details shows how many sites are attached to the business.




5. Site details are displayed.

6. Press OK or Cancel to close the window.

42


View Inspections for a Site



Note: An indicator on the site details shows how many inspections exist for the site.

3. Press on the required site. The site is highlighted in blue.

4. Any existing inspections are displayed in the ‘Inspections’ box in the bottom right panel.


6. Press Edit this Inspection on the pop-up menu that opens.

7. Inspection details are displayed.

8. Press Ok or Cancel to close the window.

43


Edit Business Details

1. On the ‘Session’ screen, press on the business to edit.

2. Press Edit Business Details on the pop-up menu that opens.

3. The business details are displayed.

4. Make the required changes.

5. Press OK to save the changes.

44


Edit Site Details

1. On the ‘Session’ screen, press on the required business to select it. The business is highlighted in

blue.


3. Press on the site to edit.





45


Edit Inspection Details


blue.

2. Press on the required site in the right-hand panel. The site is highlighted in blue.

Note: An indicator on the site details shows how many inspections exist for the site.

3. Existing inspections are displayed in the ‘Inspections’ box in the bottom right panel.


5. Press Edit this Inspection on the pop-up menu that opens.

6. Inspection details are displayed.



46


Edit Switchboard / Channel Details


blue.


Note: An indicator on the site details shows how many switchboards exist for the site.

3. Press


5. The screen is split into 3 columns: switchboards, channel boards and channels.

s

6. Press on the switchboard in the left ‘Switchboards’ column to select it. The switchboard is

highlighted in blue.

47


7. Channel boards are displayed.

8. Press on the required channel board in the middle ‘Channel Boards’ column to select it. The

channel board is highlighted in blue.

9. Channels are displayed.

10. Scroll through the channels in the right hand ‘Channels’ column. Configured channels are

labelled in green. Channels that have not been configured (i.e. no circuit number) are labelled

in blue.

For example, .

11. Press on the required switchboard or channel.

12. Make the required changes in the pop-up window that opens.



48


Delete a Business

1. On the ‘Session’ screen, press on the business to delete.

2. Press Delete this Business and its sites on the pop-up menu that opens.

3. A confirmation message appears. Press Yes to delete.

Delete a Site


blue.



4. Press Delete this Site.


49


Delete an Inspection


blue.


3. Press on a site to view a list of inspections in the ‘Inspections’ box in the bottom right panel.


5. Press Delete this Inspection on the pop-up menu that opens.


Delete a Switchboard


blue.

2. Sites are displayed in the ‘Sites’ box in the right-side panel. Press on the required site.

3. The switchboard overview screen opens. Locate the required switchboard in the list.

4. Press .



50


Delete a Channel Board

Note: If a channel board is deleted, the channels numbers on existing boards may change. For

example, if there are 3 channel boards and the middle board is deleted, channel board 3 becomes

number 2 and the channels become numbers 25-48 (instead of 49-72).


blue.




5. Locate the required switchboard from the list. Press to select it.

6. Channel boards appear.

7. Press on the required channel board.



51


Settings

1. Press Settings in the top right corner of the screen.

2. The following options can be changed:

Play sound on test fail

• Toggle between OFF and ON to play a sound if a test fails.

Play sound on test success

• Toggle between OFF and ON to play a sound if a test is successful.

Business Name

• Press to enter the name of the company carrying out the testing.

Login credentials

• Press to enter the default username and password for uploading and downloading

data.

User’s name

• Press to enter the name of the person carrying out the testing.

Switchboard password

• Press to enter the default password for the switchboard.

Internet password

• Press to enter the default password for the internet for uploading and downloading

data.

Use 3G connection

• Use the toggle to select if a 3G connection should be used whenever available.

Phase angle

• Press to select the default phase angle for testing. Choose between 0 or 180

degrees or any angle.

Half trip as normal trip test

• Use the toggle to select if a half trip is to be classed as a normal test.

Fast trip as normal trip test

• Use the toggle to select if a fast trip is to be classed as a normal test.

Auto sequence for option test

• Select which tests will be selected by default. This can also be changed per

channel when testing.

52


Close the Rapid Test App

1. Press Log Out in the top right corner.

53


FAQs

QUESTION

ANSWER

Which Wi-Fi to choose if multiple exist on the

‘Connection’ screen.

Check on the Master module in the switchboard

What happens if a Master module is relocated?

The serial number / ID on the Master module and

database won’t match. An information message will

appear to update the database.

Can data be created and saved offline?

Yes

Is a portal subscription compulsory?

Yes. Refer to the website www.rapidtest.systems for

details of how to subscribe.

Unable to download data but technician is on site

and needs to test.

Do not create new data locally and upload as this

will create duplicate business and site in the

database. It is necessary to download before

testing.

http://www.rapidtest.systems/

54


Troubleshooting

PROBLEM

CAUSE

SOLUTION

Rapid Test Wi-Fi has been

disconnected.

The Rapid Test Wi-Fi module

disconnects after 15 minutes of

inactivity.

.

Active Wi-Fi is indicated by a

green light on the Master

module (if available to view).

Press the Wi-Fi ‘wake’ button

located on the switchboard

escutcheon, side of the

switchboard or on the Rapid Test

box to re-activate. Alternatively

switch on the dedicated circuit

breaker for power.

Message on the ‘Connection’ screen:

‘RT switchboards not found, please

check connection and press Refresh’

Wi-Fi not connected.

Ensure the Wi-Fi is active on the

switchboard. See above.

Ensure the required RT_ Wi-Fi

network is connected in the

tablet settings.

Press Refresh once Wi-Fi is

activated.

Message:

‘New Rapid Test Master board has

been found’

No mappings are set up on the

Master board.

Press OK to set up the Master

board if not uploaded data

before.

Or download data from the

portal if it has been previously

uploaded.

Error:

‘Invalid results’ / ‘Missing topology’

Communication issue between

the Master and channel board.

Ensure the comms lead is

connected between the Master

and channel boards.

Unable to connect to the portal to

download / upload data.

The tablet is not connected to

Wi-Fi or mobile data.

Connect to Wi-Fi or mobile data

in the tablet settings.

Unable to see the sites linked to a

business

The business is not selected.

Press on a business to select it.

Unable to see the inspections for a

site.

The site is not selected.

Press on a site to select it.

55


PROBLEM

CAUSE

SOLUTION

Tests keep failing

or

No power to the unit.

Or,

RCDs switched off.

Ensure there is power, and all

RCDs are switched on.

Unable to see channel boards for a

switchboard.

The switchboard is not

selected.

Press on a switchboard to select

it.

Message:

‘Master Serial number / ID doesn’t

match database. Connect and

update database. Or cancel’

Master module has been

swapped so the serial number /

ID is different to that on the

database for this switchboard.

To correct the database, press

ok to update. The new serial

number will be sent to the portal

next upload.

It is not possible to update the

serial number on the Master

module.

Switchboard mappings do not

match the app.

This may happen if data has

been pre-programmed in the

portal.

Or if the switchboard has been

changed, for example RCDs

added.

Select Update Device mapping

to copy mappings from the

tablet to the switchboard.

Or select Update Local Data to

copy changes on the

switchboard to the tablet.

The number of channel boards

is different in the device than

on the app. For example, the

Master module has 2 channel

boards connected, but only

one has been set up in the

app.

Manually edit the switchboard

data in the app to ensure the

number of boards is the same.

Connect again.

This is the first time connecting

to the switchboard.

Select the required switchboard

from the list and press OK.

56


PROBLEM

CAUSE

SOLUTION

No subscription to the portal

exists therefore unable to

upload / download to the

portal.

Contact Rapid Test to organise a

subscription.

Contact Us

[email protected]

1300 RT 1300 (1300 78 1300)

80 Patterson Road, Bentleigh 3204, VIC

www.rapidtestsystems.com.au

mailto:[email protected]

http://www.rapidtestsystems.com.au/

Documents

Rapid Test iOS APP User Manual › wp-c… · Introduction Rapid Test is a combination of testing hardware and an app running on an Android™, Windows™ or iOS™ tablet. The Rapid