Quality Assurance Program Intro Training

Quality Assurance

Program Intro Training Presentation by:

Mike Mayer QHSE Officer

Quality Assurance Director

Click to edit Master title style

2

What is quality?

Why is quality important?

How is quality achieved?

What is Quality?


3 © RIZZO International, Inc., Proprietary and Confidential Work Product

QHSE Management System

RIZZO QHSE

Manual

Work Instruction / Field Procedures/ Forms / Records

QA & HSE

Procedures

Level 1

Defines QHSE

Policy & Objectives

Level 2

Who performs what actions,

Sequence of steps

Level 3

How to perform

a task,

More detailed

Simplify, Standardize, Best Practices


4

Rizzo International, Inc. QHSE Manual

ISO 9001 Quality Management Systems

International Atomic Energy Agency (IAEA) European Union

OHSAS 18001 Health & Safety

10CFR50 Appendix B and 10CFR21

ASME NQA-1 1994, ASME NQA-1 2008 w/2009A Nuclear Quality Assurance

Regulations


5

What is Quality?

Simply put: Quality is an adherence to a

standard.

• Adherence to low standards results in

low quality.

• Adherence to high standards results in

high quality.

The previous slide listed regulations that

represent RIZZO upper level standards.


6

What is Quality?

RIZZO may also use other quality

standards as needed, such as:

• RIZZO’s procedural requirements

• Client/Customer contract requirements

• Industry standard: ASME, ASTM, ANSI,

IEEE, etc. Any questions about which quality standard is require

talk to your supervisor.


7

“ISO” International Organization for

Standardization

ISO-9001 “Quality Management System

Requirements”

SGS Group USA– RIZZO’s Registrar

Required by MOST clients as a

“Pre-Requisite” to doing business


8

Why is quality important?

As stated in the previous slide, most

customers require some quality standard

to be applied to the product or service

they are purchasing.

The higher the quality standard, the

higher cost of product or service.


9

QHSE Manual

RIZZO’s Quality, Health, Safety, and Environmental

Management System (hereafter known as the

QHSE) Manual, has been developed to comply with

regulatory, industry, statutory, and client

requirements imposed by clients or regulatory

agencies for items and services provided by RIZZO

world-wide operations. The QHSE Manual describes

the RIZZO’s commitments to the requirements of

ISO 9001; 10CFR50 Appendix B; ASME NQA-1; and

other national/international regulatory requirements.


10

QHSE Manual

MANAGEMENT COMMITMENT SECTION 1.3 a) taking accountability for the effectiveness of the QHSE

system;

b) ensuring the QHSE policy and objectives are established

and compatible with the context and strategic direction;

c) ensuring integration of the QHSE requirements into

business processes;

d) promoting the use of the process approach and risk-

based thinking;

e) ensuring that resources needed for the QHSE system are

available;


11

QHSE Manual

MANAGEMENT COMMITMENT SECTION 1.3

f) communicating the importance of effective quality

management and of conforming to the QHSE

requirements;

g) ensuring that the QHSE management system achieves

its intended results;

h) engaging, directing and supporting persons to

contribute to the effectiveness of the QHSE system;

i) promoting improvement;

j) supporting other relevant management roles to

demonstrate their leadership as it applies to their areas

of responsibility.


12

The ISO Management of the processes is achieved utilizing the Plan, Do, Check,

Act (PDCA) cycle, with overall focus on risk-based thinking aimed at taking

advantage of opportunities and preventing undesirable results.


13

Business Model


14

ISO 9001 Process Flow Chart


15

QHSE Policy

RIZZO Employees strive to: “Meet or Exceed Client requirements,

and seek to continuously improve our

Quality, Health, Safety and

Environment (QHSE)”

© RIZZO , Inc., Proprietary and Confidential Work Product

Resources employed to achieve QHSE Excellence

RIZZO QHSE Manual & Implementing Procedures


16

NUPIC

NUPIC is a service that is used to pre-qualifies suppliers for

Nuclear Utilities.

Nuclear Utilities Procurement Issues Committee (NUPIC)

Represent most Domestic & some Foreign Utilities

10CFR50, Appendix B; Quality Assurance Criteria for Nuclear Power

Plants & Fuel Reprocessing Plants

10CFR51; Environmental Protection Regulations For Domestic

Licensing & Related Regulatory Functions

10CFR52; Licenses, Certifications, & Approvals For NPP

10CFR Part 21; Reporting of Defects & Noncompliance

NQA-1-1994, 2008 w/2009 Addenda

Utilities Contracts and Purchase Orders


17

What is 10“CFR”50 App B?

10CFR50, Appendix B – Quality Assurance

Criteria for Nuclear Power Plants and Fuel

Reprocessing Plants

Title 10 is Energy,

CFR is Code of Federal Regulations

Part 50 is Domestic Licensing of Production and

Utilization Facilities

Appendix B – Quality Assurance Criteria for

Nuclear Power Plants and Fuel Reprocessing

Plants


18

What is 10“CFR”50 App B?

The Nuclear Regulatory Commission (NRC) uses

regulations to implement “The LAW”

Appendix B contains 18 criteria industry must meet to

assure the desired quality of materials and services for

nuclear Safety-Related structure, systems, and

components.

Safety-Related structures, systems and components

means those structures, systems and components that

are relied upon to remain functional during and following

design basis events


19

Hierarchy of Documents

The Atomic Energy Act

The NRC

Code of Federal

Regulations “CFR”

10CFR50 Appendix B NQA-1

The Law

Orders and Bulletins Notices &

Regulation Guides

Required Recommended

Atomic Energy

Commission 1954

Section 206 Energy Re-

Organization Act 1974


20

10CFR 50 Appendix B – 18 Criteria

1. Organization

2. Quality Assurance Program

3. Design Control

4. Procurement Document Control

5. Instructions, Procedures and

Drawings

6. Document Control


21


7. Purchased Material, Equipment, and

Services

8. Identification and Control of Materials,

Parts and Components

9. Control of Special Processes

10. Inspection

11. Test Control

12. Control of Measuring and Test Equipment


22


13. Handling, Storage and Shipping

14. Inspection, Test, and Operating Status

15. Nonconforming Materials, Parts, or

Components

16. Corrective Action

17. Quality Assurance Records

18. Audits


23

What is ASME NQA-1

Developed by American Society of Mechanical

Engineers (ASME) committee on Nuclear Quality

Assurance (NQA)

NQA-1, Quality Assurance Requirements for

Nuclear Facility Applications

Provides guidance to meet 10CFR50 Appendix B

18 Criteria Paralleling 10CFR50 Appendix B


24

Human Performance Tools

HUman Performance Tools (HUP) – Are tools used to

help prevent human errors

They Includes:

Procedure Use & Adherence

Stop when unsure

3 way communication

Pre-Job Brief

Post-Job Brief

24


25

QP-13 “Employee Concerns Program”

A Safety Conscious Work Environment (SCWE) is an

environment where management and employees feel

comfortable raising issues important to them and these

issues are resolved with commitment, respect and

timeliness.

Applicable to all organizations that desire constant

learning and improvement.

SCWE

• Identify Issues

• Commitment

• Respect

• Timeliness

Attributes

• Trust

• Confidence

• Communication

• Processes

Raising Issues

• Formal

• Informal

• Identification

• Assumptions

Concern Identification

• Safety

• Listen

• Respect

• Understanding


26


Quality is achieved by implementing our quality

processes and procedures.

Some of our key procedures are: QP- 2 Project Work Plans

QP- 3 Personnel Qualifications and Training

QP- 4 Condition Report & Control of Nonconformances

QP- 6 Purchasing

QP- 7 Software

Continued>


27


>continued

QP-15 Calculation Preparation

QP-17 Drawing & Figure Preparation

QP-19 Configuration Management

QP-20 Report Preparation

QP-25 Records Management System Controls

QP-27 Field Activity Daily Logs

QP-28 Measuring & Test Equipment

These are just a selection of our quality procedures. It is

important that you do your required reading.


28

Next Steps

Complete QP-3-3 Form – Self-Training

Complete QP-37-1 Form – Personal Assurance

Statement (if not already completed)


29

QHSE MANAGEMENT SYSTEM

If you have any comments or questions, please

email me at [email protected]