Public Sector Magazine Issue 2

In this issue: Changing view of Telematics Why use Volkswagen Group Leasing? Our Top 10 leased cars in 2014 Willen Hospice The new VW Golf GTE

P. S.P U B L I C S E C T O R M A G A Z I N E f r o m V O L K S W A G E N G R O U P L E A S I N G

No.2

the timesMoving with

Welcome to the second issue of the PS newsletter from Volkswagen Group

Leasing. 2014 was a busy year for us as we are continuing to work with

many more public sector organisations from local authorities through to

emergency medical response centres, providing vehicles that support their

operations, whilst being value for money. We are delighted to be an approved

supplier under the new Crown Commercial Service Framework, giving us

the opportunity to grow our market share further and to add to the 300 public

sector organisations we already supply.

We have also just moved into our new headquarters, a purpose built building

that now houses the whole of Volkswagen Financial Services. This will enable

us to work closer with the finance and insurance product teams and be able

to offer you the best leasing contracts on the market.

We hope that you find this issue informative and interesting, we value any

feedback you may have for our future issues. In the meantime, we look

forward to working with you in the year ahead.

Welcome

P U B L I C S E C T O R M A G A Z I N E f r o m V O L K S W A G E N G R O U P L E A S I N G

Marco Capozzoli Manager, Public Sector Sales at Volkswagen Group Leasing

C a l l 0 8 7 0 3 3 3 2 2 2 9

V i s i t m a k i n g l e a s i n g s i m p l e . c o . u k / p u b l i c - s e c t o r

2

Contents

Weve all moved to our brand new HQ in Milton Keynes

Welcome 2 Why use Volkswagen

Group Leasing? 4 Ian Tilbrook joins us 6 Willen Hospice 8 Changing view of Telematics 10

Driving seat with sales support 12

Industry news 14 Our Top 10 leased cars in 2014 17 The new VW Golf GTE 18 Get in touch 20

3


Corporate leasing division of VWFS (UK) Ltd

Driverline 24/7Wide range of fleet management products and services

Multi franchise capability

Integral division of the Volkswagen Group

Top 10 FN50 leasing company

Customer focused in everything we do

Financiallysecure

Easy to dobusiness with

Top 10

PUBLIC SECTOR

Mileage management

Fleet reporting

Full maintenance & contract hire

Over 25,000 vehicles are procured by public sector organisations through the Crown Commercial Service (CCS) framework. Of these at least 7,000 are supplied by Volkswagen Group Leasing, giving us nearly a 30 per cent share of the market and

making us one of the biggest public sector fleet leasing companies in the UK.

So what makes our vehicle portfolio and leasing products so attractive to public sector organisations?

Volkswagen Group Leasing goes through a strict audit that allows us to supply vehicles, financial services and fleet management products through the CCS framework.

To adhere to the frameworks code of conduct we essentially have to ensure that we provide quality, value for money

products that are suitable for the job.

Strategic partners

Dedicated account manager & sales support team

Additional products & services

Approved Crown Commercial Service (CCS) supplier

Why us?

To find out more about our Public Sector offering or to book an appointment with one

of our team call 0870 333 2229 or visit makingleasingsimple.co.uk/public-sector

C a l l 0 8 7 0 3 3 3 2 2 2 9


4

Corporate leasing division of VWFS (UK) Ltd

Driverline 24/7Wide range of fleet management products and services

Multi franchise capability

Integral division of the Volkswagen Group

Top 10 FN50 leasing company

Customer focused in everything we do

Financiallysecure

Easy to dobusiness with

Top 10

PUBLIC SECTOR

Mileage management

Fleet reporting

Full maintenance & contract hire

Over 25,000 vehicles are procured by public sector organisations through the Crown Commercial Service (CCS) framework. Of these at least 7,000 are supplied by Volkswagen Group Leasing, giving us nearly a 30 per cent share of the market and

making us one of the biggest public sector fleet leasing companies in the UK.

So what makes our vehicle portfolio and leasing products so attractive to public sector organisations?

Volkswagen Group Leasing goes through a strict audit that allows us to supply vehicles, financial services and fleet management products through the CCS framework.

To adhere to the frameworks code of conduct we essentially have to ensure that we provide quality, value for money

products that are suitable for the job.

Strategic partners

Dedicated account manager & sales support team

Additional products & services

Approved Crown Commercial Service (CCS) supplier

To find out more about our Public Sector offering or to book an appointment with one

of our team call 0870 333 2229 or visit makingleasingsimple.co.uk/public-sector

5


Volkswagen Financial Services UK has just

appointed Ian Tilbrook as its Fleet Director.

Ian is the former Managing Director of Glasss

and has extensive experience of the vehicle

leasing sector. His previous positions include,

Managing Director of ING Car Lease, Integration

Director of Alphabet and formerly with Lease

Plan as International Sales Director and Sales

Director of the UK.

His appointment comes as Volkswagen Financial

Services embarks upon a significant programme

to reshape and evolve its fleet business,

improving its multi-marque offering and

developing first class customer-focused solutions.

Driving the business forward with new Fleet Director

Ian Tilbrook

Im delighted to join such an innovative and progressive company at this particular time. Im excited about helping drive the business forward.

Our plans for the future of Fleet within Volkswagen Financial Services are ambitious. Our collective goal is to be the best in the industry and the assistance of Ian, with his impressive background and track record, will be a major asset in driving our business forward.

Graham Wheeler Chief Executive Officer of Volkswagen Financial Services

Ian Tilbrook Fleet Director

C a l l 0 8 7 0 3 3 3 2 2 2 9


6

bigger pictureReal time telematics f leet information for a

A small box that could mean big savings for your fleet

Our Telematics system allows you to track your f leet using advanced black-box technology,

enabling you to control costs, monitor driver behaviour and increase productivity. Accessed

through an easy-to-use internet based fleet manager portal, you can monitor your drivers in real

time or through our comprehensive suite of management reports and dashboards from any PC,

tablet or internet enabled phone anywhere in the world 24/7.

Whether you lease your fleet through us or not, our monthly charges are fully inclusive*, highly

competitive and totally transparent. The Plug and Play units are guaranteed for the duration

of the agreement or contract term.

*All prices exclude VAT.

Find out more about a free Telematics trial call 0870 333 2229 or visit makingleasingsimple.co.uk/telematics

Ian Tilbrook Fleet Director

7


Milton Keynes based Willen Hospice, is

a charity that offers specialist palliative

care for people in the local community.

With a dedicated nursing and care team,

it looks after over 250 patients a year that

are suffering from life limiting illnesses.

The hospice has fifteen beds available for

patients and also provides a Well Being

Day Centre as well as home care. Provision

of this care means that the charity has to

raise 4.6 million every year and 78% of

this funding comes from the community.

With over 600 volunteers, the charity

raises money through events, a community

lottery and three retail outlets that sell

furniture and clothing. To help the retail

operation, Willen Hospice has just acquired

a Volkswagen Crafter through Volkswagen

Group Leasing.

Willen Hospice furnished with one of our new vans

Willen Hospice

C a l l 0 8 7 0 3 3 3 2 2 2 9


8

For more information about Willen Hospice and its care, go to www.willen-hospice.org.uk

Having the transport to deliver and collect furniture is the backbone of our retail

operations. In order to raise as much money as possible we need to keep stocking our

shops and deliver to our customers. We have a good relationship with Volkswagen

Group Leasing as they are literally across the road. However we chose to go with them

because they were able to offer us a flexible and manageable leasing contract and were

able to provide a van that is proven to be reliable and efficient. This is imperative for a

charity that needs to manage costs effectively and be confident that volunteer drivers

are safe and comfortable in the vehicle they are driving.

Hywel Jones, Marketing & Campaigns Manager

The van is under contract for two years and includes service and maintenance.

The van is driven by

volunteers to collect

furniture from donators

and house clearances.

It is also used to deliver

furniture to customers.

The van is used across

the three retail outlets in

Buckingham, Bletchley and

Kiln Farm in Milton Keynes.

9


The changing view of

telematics

SaveOne of the main measurable benefits

of telematics systems is controlling and

reducing fuel bills. Even with todays low oil

prices, fuel is said to make up at least 30% of

a fleets running costs. With the telematics

systems online zoomable maps, managers

get a better view of vehicles to efficiently plan

jobs at the start of the day and maximise

productivity. In addition with real time

tracking organisations can cut the number

of miles travelled and fuel consumption by

locating nearest drivers to jobs.

of company car drivers actively changed driving behaviour to improve their fuel economy

40%

Even though telematics has been around for over twenty years now, there is still

some hesitancy from organisations to implement this technology. Some people

still view vehicle and driver monitoring as sinister as Big Brother, but in reality

it can increase productivity, reduce costs and improve driver safety.

C a l l 0 8 7 0 3 3 3 2 2 2 9


10

MonitorTelematics systems also give you the

capability to monitor driver behaviour

and encourage better driving techniques.

In fact telematics may be one of the main

protagonists that is changing the way fleet

vehicles are being driven for the better. In

recent research from RAC Business*, 40% of

company car drivers actively changed driving

behaviour to improve their fuel economy,

compared to 27% of private vehicle owners.

As well as the HMRC cuts to company car

fuel allowances, the RAC attributes this

change in behaviour to in-car technology

that allows drivers to personally monitor fuel

consumption and to telematic systems that

monitor speed and journeys.

ProtectTelematics can also support Duty of Care

obligations and can help with ascertaining

responsibilities if incidents occur. Knowing

where your drivers are and how they are

driving can help improve driver behaviour

and reduce risk. Whats more, in one

particular case a local council used its

telematics system to protect its drivers from

false allegations given by residents who had

accused council vans of damaging their cars.

When insurance claims came in the council

checked them against the actual location and

times recorded by the telematics technology^

and it was found beyond doubt that some

claims were untrue. BenefitSo on a financial and ethical side, telematics

is a valuable tool for both the organisation

and the driver. As more systems are

being installed, we will see even greater

measurable benefits, from reduced fuel

costs, maximising work loads through to

ensuring drivers are safer on the roads

and for public sector organisations this is

critical to maintaining excellent community

services, whilst staying in budget. Those

that still view telematics as Big Brother

will most certainly be left on the roadside.

*RAC Business motoring survey - 20th January 2015^Case study taken from a leading telematics company

For more about Telematics call 0870 333 2229 or visit makingleasingsimple.co.uk/telematics

Watch the benefits of Telematics video >

11


Driving seat with sales support

In this issue we have put one of our Public

Sector Sales Support Advisors Luke

Purnell in the driving seat and asked

him for his thoughts.

What do you like most about working

for Volkswagen Group Leasing /

Volkswagen Financial Services (UK) Ltd?

The company as a whole is fantastic but

the team I work with is probably the

highlight for me.

What was your first proper job?

After finishing school, I started working on

a building site in London doing commercial

glazing. I was leaving the house at 5.30am

and getting home at 7pm usually 6 days a

week so I thought Id take a career change

and go to university!

If you werent a Public Sector Sales

Support Advisor, what would you do?

Growing up I wanted to be a pilot so Id

probably try joining the RAF and get into

it that way.

What are you listening to in the car?

I tend to plug in my phone and have a

playlist on Spotify called 50 shades of

funk which is full of classics.

Whats the biggest thing on your agenda

this year?

Trying to get on the global assignment

scheme that Volkswagen Financial

Services provide as I would like to try

working abroad for a year.

C a l l 0 8 7 0 3 3 3 2 2 2 9


12

If you were Prime Minister for the day,

whats the first thing you would do?

I would ban TOWIE and all the similar type

of programmes from being shown on TV.

If you could own any vehicle what

would you choose?

Id probably have an Aston Martin DB5.

Whats the daftest thing you have done?

Extending my overdraft after I finished my

final university exams has to be up there,

but I still had a great time though.

Where is the best place you have visited?

I went to a festival in Croatia in the summer

which was pretty special and somewhere

that I shall be visiting again.

1513


Government funding given to local authorities who take up ultra-low emission vehicles

Local authorities are invited to bid for a share

of the 35 million Go Ultra Low City Scheme

which they can use in a range of ways to

support ultra-low emission vehicles (ULEVs),

such as installing charge-points for electric

cars and introducing low emission zones.

Other measures they can use the fund for include

changing planning rules to make it easier to

install electric vehicle charge-points, trialling

new technology and encouraging workplace

schemes.

Up to four cities with the best proposals stand to

get a share of the money. Not only will the fund

help improve air quality across the country but it

will boost local economies by creating more jobs.

The Go Ultra Low City Scheme compliments

other schemes to support low emission vehicle

schemes, such as the 30 million

bus scheme and the 20 million taxi scheme.

It amounts to a comprehensive package of

government support to encourage more

environmentally friendly travel.

Ultra-low emission vehicles

For local authorities that have submitted their

bids, think of Volkswagen Group Leasings

finance packages that give you flexible monthly

payments for all vehicle procurement. Whats

more we are able to offer a number of ultra-

low emission vehicles including the electric

Volkswagen e-up! and e-golf.

Industry News

C a l l 0 8 7 0 3 3 3 2 2 2 9


14

Chat with a Fleet Manager

Falling oil prices help businesses cut fleet costs

Fuel expenditure is said to make up around

30% of a fleets running costs, so with petrol

prices at the lowest they have been for years,

fleet overheads have been reduced . Over the

past six months the price of a barrel of oil has

halved in Januarys World Economic

Forum, BPs group chief executive,

Bob Dudley, said that he expected oil

to remain at current low levels for up

to three years.

The Financial Conduct Authority cleans up the broker sector with new rules

Many fleet managers purchase vehicles

through specialist fleet lending and

insurance brokers. However, with more

than 50,000 brokers across the UK, the

market has been difficult to monitor and

police, which means the system has been left

open to misuse. Lenders have been accused

of not being transparent and forthcoming

with commissions and allegiances and,

in addition, many have not made it clear

that there are alternatives on the market,

squeezing out competition and being unfair

to the consumer.

New rules and regulations

The new rules will hopefully restrict the

activities of the unscrupulous boiler-room

car brokerage firms, offering too-good-to-

be-true leasing deals, who then take deposit

monies and then disappear. Even though the

public sector generally has to source through

the Crown Commercial Services framework,

the whole lending industry suffers as

reputations fall and somewhere along the

line someone has to pay for it.

New regulations mean that the FCA has to

conduct an in-depth level of due diligence on

all those seeking authority to offer a credit

service, before they are issued with a licence.

The best brokers will be the ones that offer

various funding options and have direct

relationships with the manufacturer. And

if uncertainty is still aroused, brokers will

have to provide a robust operational history

and testimonials. However, whatever the

situation, it is always worth doing a thorough

check yourself or using a finance company

that you know of already.

15


Fleet registrations hit a seven year high in 2014

Fleet registrations rose 8.7%, up to

1,178,416, and together with business

sales, were responsible for over 52% of

all new registrations in 2014.

As fleets seek lower running costs, demand

for more efficient cars has grown. Forecasts

from the BVRLA expect to see average

CO2 emissions for fleets fall below 120g/

km of CO2 for the first time in 2015. The

association also predicts a continued trickle

away from diesel cars into smaller-engined

petrol or hybrid vehicles.

Registrations for commercial vehicles also

hit a seven-year high, with an 11% growth

on 2013. More than 320,000 vans were

registered in 2014, up 18.7% on 2013 figures.

According to the latest data from Oxford

Economics, the UK rental and leasing sector

purchases more than 1.5million vehicles

(including 308,000 UK-made vehicles)

per annum. The sector therefore makes

a huge contribution to UK GDP, bringing

the newest, cleanest and safest vehicles onto

UK roads.

Its your duty to inform employees of new drug driving laws

Nearly 50 per cent of UK drivers are unaware that new

drug driving law were introduced on the 1st March 2015.

As well as illegal drugs that may affect your driving, the new law

now states that some prescriptions drugs will also be monitored

and checked if you are deemed to be driving dangerously.

These drugs include:

Clonazepam

Diazepam

Flunitrazepam

Lorazepam Methadone Oxazepam

Temazepam

Morphine or Opiate & Opioid-based drugs

C a l l 0 8 7 0 3 3 3 2 2 2 9


16

Top Ten cars leased through Volkswagen Group Leasing (CCS Framework) in 2014

Volkswagen GOLF

Audi A3

Renault CLIO

Ford FIESTA

Nissan JUKE

Peugot 208

Skoda OCTAVIA

Nissan QASHQAI

Peugeot 2008

Mercedes A CLASS

Top Ten cars leased through Volkswagen Group Leasing (CCS Framework) in 2014

1. Volkswagen Golf

2. Audi A3

3. Renault Clio4. Ford Fies

ta

5. Nissan Juke6. Peugeot 208

7. Skoda Octav

ia

10. Mercedes A Class 9. Peugeot 2008 8. Nissan Qashqai

17


The Volkswagen Golf GTE is available to

order from today, with an RRP of 28,035*.

Unlike Volkswagens other electric vehicles

(the e-up! and e-Golf) which are sold through

a network of 25 e-Retailers, the GTE will

be available through all of the companys

franchised sales outlets.

The name of Golf GTE reflects its standing

in the line-up alongside the petrol-powered

GTI and diesel GTD, while its pricing also

reinforces this position. The new car is

driven by two engines: a 1.4-litre 150 PS TSI

direct-injection petrol engine and a 102 PS

electric motor. Together, they produce a

maximum power of 204 PS and a theoretical

range of 580 miles, while maximum torque is

350 Nm (258 lbs ft). A six-speed DSG gearbox

developed for hybrid vehicles is standard.

New plug-in hybrid Golf GTE combines

benefits of e-mobility with GTI dynamics

Golf becomes the only car to be

available with five powertrain types

(four in UK)

GTE available to order now

Combines petrol and electric motor

to produce 204 PS and range of up

to 580 miles

Golf GTE

C a l l 0 8 7 0 3 3 3 2 2 2 9


18

Electric Motor

The electric motor is integrated into the

gearbox housing, while further hybrid

components include power electronics and a

charger. An electro-mechanical brake servo

and an electric air conditioning compressor

make for energy-efficient braking and air

conditioning. There are five operating modes:

E-mode, GTE mode, Battery Hold, Battery

Charge and Hybrid Auto. In pure electric

mode (activated at the press of a button), the

Golf GTE can travel up to 31 miles. Electric

power can also be saved for example when

driving to a zero-emissions zone and in

electric mode, the GTE is capable of speeds

of up to 81 mph.

With the TSI engine engaged as well, the

Golf GTE can sprint from zero to 62 mph in

7.6 seconds and on to 138 mph, yet returns a

combined cycle figure of 166 mpg and

CO2 emissions of 39 g/km. As such, it is

expected to be exempt from VED and the

Congestion Charge. The Golf GTEs 8.8 kWh

lithium-ion battery can be charged in 3.75

hours from a domestic mains outlet, or 2.25

hours from a domestic wallbox.

Style

The Golf GTE is available in five-door bodystyle

only and in one highly-specified trim level.

Visually, it combines elements of the e-Golf and

Golf GTI, with C-shaped LED daytime running

lights (e-Golf) and aerodynamic horizontal

fins (GTI). Where the GTI features red, the

GTE has blue accents, including across the

radiator grille and into the headlights (which

as on the e-Golf are LED), while 18-inch

Serron alloy wheels are fitted as standard.

Inside too, the GTIs red highlights are turned

to blue including the stitching on the steering

wheel, gear lever gaiter and seats, and a blue

stripe in the tartan pattern on the sports seats.

Touchscreen infotainment system with DAB

radio and Bluetooth is standard, while optional

navigation includes bespoke EV features such

as the ability to identify potential destinations

on electric range, and charging points.

The GTE also has an e-manager which allows

the driver to preset vehicle charging, as

well as interior cooling or heating and these

functions can be operated remotely using

the Car-Net app on a smartphone; a three-

year subscription is standard in the UK. The

speedometer and tachometer are familiar, and

the latter is supplemented by a power meter in

the central display, which shows the status of

the battery, whether or not power is being used

and the intensity of any regeneration.

*RRP OTR after 5,000 Government plug-in car grant has been deducted

19

Nikki Ettwell

Tel: +44 (0)7989 204061Email: [email protected]

Public Sector Account Managers

Phil Dorman

Tel: +44 (0)7530 597154Email: [email protected]


Call Public Sector Team: 0870 333 2229

Visit: makingleasingsimple.co.uk/public-sector

(If you are signed up to the Crown Commercial Service

(previously Government Procurement Service) Lease

Framework Agreement (RM858) then please click here

and run a quotation today to see our competitive rentals.)

C a l l 0 8 7 0 3 3 3 2 2 2 9


Documents

Public Sector Magazine Issue 2