PUBLIC NOTICE -Affidavit's to HSBC BANK PLC HOLDINGS

8/10/2019 PUBLIC NOTICE -Affidavit's to HSBC BANK PLC HOLDINGS

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FFID VIT OF TRUTH

To: HSBC CEO

Stuart

Gulliver, Douglas Flint Group Chairman, HSBC Holdings pic,

lain Mackay Group Finance Director, and all involved parties.

I am Omarr Michael Hendrickson Authorized Representative and former employee ofHSBC. I

previously held employee id 43285433. I was fraudulently terminated on 12/18/2014 using

deceptive practices. There was deceptive practices used in causing my forced separation from

the company. I was blamed for using a bank account number and bank routing number on a True

Collect screen without a hsbc customer on the line while doing so. I questioned the validity

of

the issue with HR and the Department Manager ofBankruptcy Brandon Fl, Stacey Lynn. They

advised that it was reviewed by the highest upper management who would have say so. I had no

control over the fact that it was a partially recorded call and the fact that the audio was only a

dial tone no verbal conversation could be heard. I was setup and being blamed and implied that I

was attempting to commit Bank Fraud or Theft. HSBC could not explain where I got the routing

number

if

there was no customer on the call. The system will only populate the bank name if the

routing number is correct. I guess I was good enough to guess the right routing not only that

where did I get the correct bank account number? How did I pull up a correct mortgage loan

number? And finally who exactly would I be paying a mortgage for and towards? All of these

facts were blatantly ignored. This has caused Damage to me and my family as a single Father.

HSBC was already in negotiations with me regarding damages that I claimed on 11120/14

through an Affidavit I submitted for the record and can re-produce ifneed be.

\

I also Demanded verbally and now in writing on 12/18/2014(termination hearing) that my

last pay be paid to me in

Lawful Money Only 12 u s c Sec. 411.

I did speak with the

Federal

Reserve ank

Regulators when they were last in the building 636 Grand Regency blvd Brandon

Fl; specifically about Title 2 section 4 and Lawful Money on Demand and you as HSBC

BANK

must

comply and this was verified by the Regulators

of

the FRB. I will copy

Demand

information to the Senior Deputy Comptroller for Enterprise Governance and Ombudsman;

Larry L

Hattix.

The actions

of

HSBC AGENTS and employees have caused me to be damaged. I have been put

through deceptive practices and discrimination and based on HSBC S failure to respond to my

previous affidavit in writing HSBC has accepted that they have wronged me. This is based on

Acquiesce by HSBC. Based on HSBC final attempt as retaliation to my request for correction; I

was terminated from HSBC.

o

2.


2/5

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I am seeking Redress for damages

in

the amount of Twenty Million U.S.

Dollars($20,000.000.00) paid to me immediately or HSBC will tacitly agree to

alOO,OOO,OOO.OO

default judgment

if

payment is not received no more than 20 business days from receipt

of

this

Affidavit.

There is no rebuttal based on the damages have already been committed. HSBC was given time

to address and provide Redress and they chose to commit fraud on a Natural Man. Form sfs 181

and H.J.R 194 are on file with Washington D.C. to verify my standing. You also committed

crimes against an Honorable Discharge Army Veteran ETS 09/29/1997. Thank you for your

time as I await Redress.

NOT RY PUBLIC

I am:

e ___

. /L..-

Omarr Hendrickson Micah-EL, Authorized Representative

National Person, In Propria Persona, Sui Juris:

Non Assumpsit

All Rights Reserved,

Without Prejudice:

c/o 311 Egret Lake court # 102 brandon

non- domestic near [33510]

Florida united States of America

In

the State of Florida County of Hillsborough

The foregoing instrument was acknowledged BEFORE ME personally appeared Omarr

Hendrickson Micah-EL, who affirmed and subscribed in my presence

i s ~

day of

ecevn er . 20J L.

otary Public

Personally

Known_

OR Produced Identification L T y p e Produced:

LINDSeY BERN RD

NCJI MYPUBUC

ST TE OF FlORID

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EJpha 12/112017


3/5

AFFIDAVIT OF TRUTH

11119/2014

TO: HSBC Corporate Management

I Omarr M Hendrickson employee id 12084 have been distraught due to certain actions brought on me by

HSBC. I was initially requesting a response to an email that was forwarded to HSBC human resources

department representative here in Brandon Florida Cost Center 9924 73. The email was requesting clarity on

statements made about my character that caused damages to me and my HSBC record. I was put on

disciplinary action for stating public information that would have lead customers to reaffirm their loans and

increase revenues for the company. But in

tum

was told that I was giving legal information and HSBC based

their findings on opinions and without any Regulatory basis or facts. I do not believe this is a part of HSBC

values as stated, At HSBC we put great emphasis on our values. We want to ensure that our employees feel

empowered to do the right thing and to act with courageous integrity. By doing so we will meet the expectations

of society, customers, regulators and investors. This clearly was not was applied to me. As of 11117/2014 I

was again placed on final written warning for Quality violations and in the final Corrective Action Form there

are dated instances where there are unwarranted claims brought upon me based on hearsay and no written facts

or witnesses to verify. Dated 4/24114, 03/25/14, and 02119/14 where there seems to have been some stated

conflicts that I never saw written documentation on before the day 11/17/14. There were implied statements to

defame my character stating that I made loud tone and inappropriate comments in the presence

of

other HSBC

employees. This would not be correct and seems to have appeared without any prior documentation also.

These all seem like very blatant attempts to damage my character. There is another major issue at hand that

caused me to not be able to pay for my sons dental care. I requested a correction ofmy paycheck for 7 hours

for the first week ofOctober 2014. I emailed the request on 10/17/14 and today's date is 11119/14 and I still do

not have my corrected pay for the 7 hours. Stated in the HSBC employee handbook 1.4.8 Incorrect Pay and

Deductions from Pay under the Employment Rights Act 1996(Part II) .... the Company will rectify the situation

and any contractual pay and/or allowances not paid to you will be paid on the first opportune pay-day following

notification or identification or identification of the omission or error. This has not yet happened. HSBC's non

action in my pay and actions against me have caused damages upon me. This is also Breach

o

Contract

In the HSBC employee handbook it states 2 1 Integrity, Integrity implies being fully worthy

of

the trust placed

in us by our clients and employer by being honest, impartial and truthful. I also want to bring light to the issue

ofHSBC stating that I m putting the company at risk for not meeting Quality requirements of 95%. I find it

hard to believe that I've worked in this department for 2yrs and just made 5year tenure with HSBC and being

told that I may lose employment. I pride myself in doing the best I can since I've been employed with HSBC

and have awards at home for my quality ofwork. For the same month that I did not pass quality I did get 3

compliment calls which is rare in the bankruptcy department due to the nature

of

the calls. I also took 1300 calls

for the month ofOctober but yet it took until the last day to review my 5 calls for the month in which I failed

Quality. I also have Oseconds wrap time stat for 2years running. the only one in the department with this stat.

meaning I have not wasted a second in 2yrs. I find it hard to have changes made to HSBC policies and not be

aware until cited for an error on a Quality review. This would be a direct example

of

putting HSBC at risk.

Employees on the phones for bankruptcy are told to review policies while still taking calls. How is that a way

to keep the employee informed. There are a very large amount of steps to incoming phone calls procedures and

many other possible changes to policies that could change on a daily basis. How is an employee to do his job

and also do account reviews; which was not a part

of

the contract I signed up for. Yet held to disciplinary


4/5

threats

if

the accounts are not done and was told verbally it was for job security. The call volume has been high

lately and employees are demanded to work on these account reviews and being held to audits but were

impartially trained but fully responsible if errors are made. I feel these make some goals unobtainable but yet I

strive to do my best. These practices ofletting employees err and then make them aware of the changes to

policies are deceptive practices. If the quality reviewers are aware

of

changes made to the policy, why would it

not be good practices to inform the employees on a daily basis of all changes to avoid regulatory and

compliance risk to HSBC? Yet trying to keep up with the error cited causes an employee to waiver where

he/she may have previously done excellent. How can these actions be considered honorable and fair?

I am an Army veteran and take Honor and Integrity serious. Just last month October I had a technical issue

with my phone it was coded to not get 1st tier calls and was on 4th tier meaning hardly no calls. At that time

there was an interim urn and I made aware to him, my team, other colleagues from other parts of the department

and even mentioned it in a team meeting. I then took on the responsibility of doing the same account reviews

requested

of

me and surpassing the daily goal

of

10 accts and did about 20 or more a day until my urn returned

Eva Lindo. Before she returned I was questioned by Lindsey Bragg on why my phone is not getting calls. I do

not and never have had the ability to change the tier

of

my phone. I was blamed for another person's actions as

though I had control and knew it the whole time. I felt as though I was being entrapped. How can you blame

the employee for an action he can have no control over and threatened disciplinary action if I could not prove

what I had been doing with my time. I emailed the department manager, Lindsey Bragg and the interim

urn

The interim urn told Eva Lindo that I did not tell anyone but persons on the team heard me say it in the team

meeting. I did not know that if you're not a urn or stand in urn, that your word means nothing. I do not ever

agree to being called a Liar or fibber. How are these actions not bad business ethics. So if I had not done all the

extra work I would have been disciplined. When I asked who changed the code I was told the person that does

all the tiers for the BK department. But I endured stress and retaliation for an action I truly could not detect at

first from plain sight or had any control over. When advised the person in charge claimed they thought I meant

something about stats and not my phone. My phone was logged into RMS charge offs which I had not trained

on but yet still held to quality standards as normal BK calls. This situations have caused continuous stress and I

truly feel Discriminated against. I am needing clarity on how HSBC can make me Whole again.

Thank you for your time.

NOTARY

PUBLIC

In the State of Florida, County of Hillsborough

I am:

_

( -

~ ~ ~

Omarr Hendrickson Micah-EL,

Authorized

Representative

National Person, In Propria Persona, Sui Juris:

Non Assumpsit All Rights Reserved, Without Prejudice:

c/o 311 Egret Lake court 102 brandon non- domestic

near [33510]

Florida united States of America

The foregoing instrument was acknowledged BEFORE ME personally appeared Omarr Hendrickson Micah-EL,

who affirmed and subscribed in

my

presence this JDKAday of

lfhv/n hi'Y

20 14

Notary Public

CURTIS L

FARRELL

NOTARY

PUBUC

STATE

OF

FLORIDA

Comml EE866792

Expires

1121/2017

Personally Known_

OR

Produced Identification / T y p e Produced: I} 1753 u;;Jo t

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Documents

PUBLIC NOTICE -Affidavit's to HSBC BANK PLC HOLDINGS