Public and In-house BCM Training Courses IT Disaster ... · Public and In-house BCM Training Courses Bespoke BCM Training IT Disaster Recovery Training. Welcome to Business Continuity

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IT Disaster Recovery Training

Welcome to Business Continuity Training

A message from the Director of Training Charlie Maclean-Bristol FBCI

The Business Continuity Institute (BCI) was founded in 1994 to enable individuals working within the Business

Continuity Management (BCM) industry to gain guidance and support from fellow practitioners. Business Continuity

Training Ltd (BCT) is a training partner of the BCI. We offer the BCI Licensed Good Practice Guidelines entry level training

course, based upon the BCI’s Good Practice Guidelines 2013, as preparation for the BCI Certificate Examination – the

fundamental building block for individuals to gain professional competence to fulfil BCM roles. During 2014/15 we have

seen pass rates of nearly 97% which is a credit to our outstanding team of trainers and delivery of our courses.

In recent years we have expanded our training portfolio to offer a wide range of courses across the globe, both

publically-run and in-house. Together with the most experienced trainers in the industry, BCT have been successfully

delivering these courses since 2008. We are proud to have been shortlisted for the BCI Continuity and Resilience Provider of the Year (Service/Product) Award 2015.

Charlie Maclean-Bristol FBCI

Business Continuity (BC) is about managing the risks that may threaten your organisation. Putting a business continuity process in place ensures that vital activities can continue in the face of unforeseen events.

Risks to business disruption include traditional emergencies like fires, floods, earthquakes and tornadoes. You also need to consider the

potential risks from physical and cyber terrorism, cybercrime, computer and telecom failures, theft, employee sabotage and strikes.

Put simply, the Business Continuity process identifies activities that are critical to an organisation and ensures that they are able to function

at a minimum level. It is also about ensuring that the organisation’s assets are resilient and can be recovered in an emergency.

Once activities and assets are identified, a strategy is developed and plans are written and exercised to ensure the organisation’s key

activities can be restored in a timely fashion, while limiting organisational disruption.

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Contents

Welcome to BCT

About Business Continuity Training Ltd

Five Reasons to Choose BCT Ltd

Business Continuity Training Courses

BCI Licensed Good Practice Guidelines Course

BCI ELearning Building Resilience

The BCI Certificate Examination (CBCI)

BCI ICOR ISO 22301 Lead Auditor (ANSI) with Exam

BCI Introduction to Business Continuity

BCI Business Impact Analysis

BCI Exercise Planning

BCI Crisis & Incident Management

CORE IT Disaster Recovery Course

Frequently Asked Questions

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About Business Continuity Training Ltd

Our mission

Business Continuity Training’s mission is to provide relevant, cost effective and high quality business continuity training courses in locations convenient to our customers and to be the leading business continuity training provider in the world.

BCT was formed by industry experts in Business Continuity Management. Since our formation in 2008, BCT has grown to be global leaders in Business Continuity training. We are a BCI licensed training provider and run public courses in London, Birmingham, Manchester, Glasgow, Dublin, Belfast and Brussels. We also provide in-house training worldwide, successfully delivering courses to organisations in Europe, the USA, Russia and the Middle East.

BCT provides courses that are suitable for individuals that have vast experience within the industry and would like an industry recognised certification, to those who are newcomers requiring a basic introduction into the world of Business Continuity.

Registered as Business Continuity Training Ltd at The Old Sawmill, Blackpool Road, Lytham, Lancashire FY8 5PL

Company No. 06609297 VAT No. 974159976

Up to date industry knowledgeBCT’s tutors work as consultants in the Business

Continuity industry, in addition to delivering courses

for BCT, and combine eminence with vast experience,

offering delegates a unique insight into the real-life

scenarios they may encounter outside the classroom.

This ensures they are up to date with the latest business

continuity theory and practical applications.

Tutor experienceIn addition to providing training that keeps pace with

changing threats and technologies, BCT’s tutors regularly

contribute to the industry as individuals, speaking at

conferences across the world, and publishing articles and

papers on topical issues on Continuity Central.

Quality of trainingWe closely monitor student feedback on the course,

venue and tutor. Where comments and suggestions

are made we act on them promptly to enhance the

student’s learning experience from the course. BCT

receives a high level of repeat business and numerous

referrals through word of mouth, indicating high levels

of client satisfaction.

Course styleBCT offer BCI licensed classroom based training courses,

as well as bespoke in-house courses to meet any specific

requirements that clients may have. We also offer

ELearning for those who prefer to study and take the

exam independently.

VarietyWe do not believe in just theory based learning on

our courses. We like to vary learning styles by working

through exercises and providing the opportunity to

interact with the other students on the course. In doing

so, students can gain knowledge and share some of their

experiences in the field of Business Continuity.

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Five reasons to chooseBusiness Continuity Training Ltd

“The training exceeded our expectations and we received a lot of positive feedback,

especially in respect of a Crisis Management Team scenario exercise which people found

especially helpful. We are now looking to organise some test exercises and plan to

approach Business Continuity Training with a view to them helping us with this.”

Lynne Drury

Manager, Quality & Professional Standards, Grant Thornton

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Planning and Running Business Continuity Exercises

Length: 1 day

Loggist Training

Length: Half day

Incident Management Training for Teams

Length: 1 day

Incident Management Support Team Training

Length: 1 day

Defensive Decision Making Training

Length: Half day

ISO 22301 Masterclass

Length: 1 day

BCI ELearning Building Resilience

Access: 60 days Cost: £495

BCI ELearning Building Resilience – Corporate

Access: 60 days Cost: £9500 (unlimited users)

BCI Certificate Examination (CBCI) – online version

Length: 2 hours Cost: £375

Business Continuity Training Courses

BCI Licensed Good Practice Guidelines Course (CBCI)

Length: 4 days Cost: £1650

BCI Certificate Examination (CBCI)

Length: 2 hours Cost: £375

BCI ICOR ISO 22301 Lead Auditor (ANSI) with Exam


BCI Introduction to Business Continuity


BCI Business Impact Analysis (BIA)


BCI Crisis & Incident Management


BCI Exercise Planning


BCI Supply Chain Continuity Management

Length: 1 day Cost: £400

BCI Writing the Plan

Length: 1 day Cost: £400

CORE IT Disaster Recovery Course


Public courses In-house courses

ELearning

All prices quoted are exclusive of

VAT.

For quotes on in-house training

please call 0871 222 6323 or email

[email protected] or for further

information on all our courses

please visit www.b-c-training.com

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BCI Licensed Good Practice Guidelines Course£1650 4 Days £2025 5 Days with Exam

The BCI Licensed Good Practice Guidelines training course has been revised to ensure that the methodologies being taught are fully aligned to the Good Practice Guidelines (GPG) 2013, the independent body of knowledge for good practice within Business Continuity.

This training course is intended to meet the current

and future technical and professional needs of BC

professionals working in organisations of any type and

size, in any industry or sector worldwide.

The course uses a mixture of presentations, discussion,

activities and an on-going practical exercise that allows

participants to experience the issues first hand and to

exercise some of the techniques discussed in the course.

BCT offers this five day course in several locations

throughout the UK and Europe. It is run Monday to

Thursday with the option of taking the examination on

the Friday morning, or online at a later date.

Based on current global thinking within BC, the

course has also been aligned to ISO 22301:2014, the

international standard for BCM, to ensure its international

relevance and global applicability.

The course offers a solid description of the methods,

techniques and approaches used by BC professionals

worldwide to develop, implement and maintain an

effective BCM programme, as described in the GPG 2013.

What is covered:

• Policy and Programme Management

• Embedding Business Continuity

• Analysis

• Design

• Implementation

• Validation

“I thought the material covered on the course was excellent, with a good mix of

practical, real life examples to allow staff to relate to the issues they may face on taking

up their roles as resilience leads.”

Kevin McMahon

NHS National Services Scotland

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BCI ELearning Building Resilience £495 8 Hours Self-study/60 Day Access

This online self-paced interactive learning experience has been designed for anyone who needs to understand what Business Continuity is all about and how essential it is in building resilience in an organisation. The course is built on the core principles of the BCM lifecycle as described in the BCI’s Good Practice Guidelines 2013. It contains audio advice from experts and provides answers to common issues faced by those practicing BC in any organisation.

When this course is taken in conjunction with self-study

of the BCI’s Good Practice Guidelines 2013, it is excellent

preparation for the BCI Certificate Examination (CBCI).

Once purchased, you will be sent a Username and

Password and have 60 days access. It will take in the

region of 8 hours self-study to complete the course.

What is covered:

• What is Business Continuity?

• How do I establish and manage Business Continuity?

• How do I embed Business Continuity within the

organisation?

• How do I analyse the organisation’s Business

Continuity requirements?

• How do I design the organisation’s Business Continuity

solutions?

• What plans do I develop and how?

Benefits:

• Self-paced

• Interactive

• Contains expert advice

Features:

• Modular

• Aligns to ISO 22301

• Based on global good practice in BC

“I found the BCI ELearning course very good. It has helped me to review our Company’s current Business Continuity Plan with a different set of eyes.”

Stephen Faulkner

Acorn Life

Why take the exam?

Professional membership of the BCI provides

internationally recognised status and this valued

certification demonstrates your competence to carry out

Business Continuity Management to a consistently high

standard. If you pass the BCI Certificate you are entitled

to use the post-nominal credential of CBCI and your

name will be placed on a BCI register of those holding

this credential.

Those looking to achieve professional membership

grades within the BCI need to pass the examination and

have at least one year’s industry experience to achieve

AMBCI. MBCI requires a pass with merit and at least three

years industry experience.

What does the exam consist of?

The examination consists of 120 multiple choice

questions which the candidate will have 2 hours

to complete and is based on the BCI Good Practice

Guidelines 2013.

20 of the 120 questions are designated “pre-test”

questions which are randomly distributed throughout

the exam. Pre-test questions are not counted in scoring.

They are, however, essential in building the BCI Certificate

question bank and are on the exam to statistically assess

their difficulty level and effectiveness at discriminating

between candidates who meet the passing standard

and those who do not. The information gathered in the

pre-test process determines whether the question will be

included on a future exam.

The questions are weighted and the examination is

marked out of a total of 500. A score of 425 is required to

pass the exam with merit.

The majority of BCT students pass the exam, even those

who have little or no previous experience of Business

Continuity. The BCT pass mark is well above the 68%

average pass mark worldwide.

When can I take the exam?

1. On the Friday morning of any BCI Licensed Good

Practice Guidelines Course.

2. Arrange to take the online examination. A webcam

and microphone are essential.

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The BCI Certificate Examination (CBCI) £375 2 Hours/Multiple Choice

This exam is generally taken in conjunction with the BCI Licensed Good Practice Guidelines Course (GPG CBCI) or the BCI ELearning course. However, it is also open for experienced business continuity practitioners to take without training. Once you have passed, you can gain membership of the Business Continuity Institute.

BCM 5000 provides students with the skills and

knowledge needed to conduct and lead effective

business continuity audits in accordance with the

requirements of ISO 22301: 2014, ISO 22313: 2012,

ISO 19011: 2011 and ISO 17022: 2012.

Attendees will also gain the necessary knowledge to

prepare for an external audit as well as how to develop

a standards-based business continuity program.

What is covered:

• An in-depth review and study of the Standards: ISO

22301, ISO 22313, ISO 19011 and ISO 17022.

• Study of the essential components of a Business

Continuity Management System.

• Auditing practices such as how to lead an audit,

present audit findings, write an audit report, and

conduct opening, closing and follow-up audit

meetings.

This course is suitable for anybody with auditing

experience who is interested in adding the auditing

of BCM Systems to their capabilities for conducting

internal and/or external audits. BCM professionals

wishing to add auditing experience to their skill set

would also be suitable.

The course is run Monday to Friday with a 4-hour exam

on the last day. If you pass the examination you will be

awarded an ISO 22301 Lead Auditor Certificate (ANSI)

which lasts indefinitely.

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BCI ICOR ISO 22301 Lead Auditor (ANSI) £1750 5 Days with Exam

BCM 5000 teaches the principles and practices of independent auditing of a Business Continuity Management System (BCMS). It guides the student through the audit process using a balance of formal instruction and practical case study activities. The focus of the course content is on the requirements of the ISO 22301 and how these requirements are implemented in a BCMS.

“I believe that BCM is a hot topic nowadays, especially due to the economic turbulence in the CIS region. In order to be prepared in advance, as well as for continual professional development I decided to be proactive towards this valuable and relevant area.”

Alexey Kashpey

Director of Strategic Planning at Alpha-Bank

It provides beginners with the basic knowledge and

understanding of the building blocks required for

developing or maintaining a robust Business Continuity

Management program and gives those individuals

with a BC related role or responsibility a comprehensive

overview of the discipline.

This course covers all six elements of the BCM Lifecycle

and is based on global good practice as described in the

BCI’s Good Practice Guidelines 2013 and the international

standard for Business Continuity, ISO 22301. It is not

preparation for the BCI Certificate Examination (CBCI).

What is covered:

• What is Business Continuity?

• Where do I begin?

• Exploring the Business Continuity Policy, Strategy, BIA

and Risk

• Incident Response Structures and Management Plans

• The Business Continuity Exercise Programme and

Workshop

• Business Continuity Awareness and Training Strategies

• Business Audit and Management Review Process





BCT offers this two day course in several locations

throughout the UK and it is run on a Tuesday and

Wednesday.

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BCI Introduction to Business Continuity£800 2 Days

This course is a basic introduction to the world of Business Continuity. It is designed as a first step for newcomers to the subject of BC and for those whom BC may be part of their role or responsibilities and need to have a good understanding of the subject.

“The course gave me more confidence to fulfil my new role in a competent and positive

way. The whole experience was great from the venue to the other members within the

group – we all worked well as a team.”Versha Patel

Business Resilience & Security Officer AXA Insurance

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Success for any BCM project is contingent on gaining

a thorough understanding of the organisation. This

course will take the student through the steps required

to develop a complete understanding of the Business

Impact Analysis (BIA) process, and the critical steps

required to thoroughly understand the nature and

requirements of an organisation.

Understanding the business plays a crucial part in

being able to perform the in-depth analysis required to

properly document the critical timelines and continuity

requirements. This is necessary to ensure that the BCP

team is prepared to adequately address each BCP and

Disaster Recovery Plan (DRP) phase, which will lead to a

successful BCP project.

What is covered:

• Initiate and plan a BIA project

• Perform data collection

• Analyse and validate data collected

• Present BIA results

The class is set in a highly interactive environment with a

strong mix of both lecture and hands-on experience.

The students will work together to simulate a true BCP

project and handle a case study that is designed to meet

all types of business and organisational challenges.

By the end, each attendee will know that they are

prepared to contribute to, and even lead, a BIA project

with confidence and experience.


throughout the UK and it is run on a Monday and

Tuesday.

BCI Business Impact Analysis (BIA) £800 2 Days

The greatest hurdle for any Business Continuity Management project is the development of a solid Business Impact Analysis program – without one, the entire Business Continuity Plan (BCP) effort can be placed in jeopardy.

“I found it very informative and it very much met my expectations.”Moayed Mahmoud

Abu Dhabi Investment Council

The success of any Business Continuity Management

Programme depends entirely on organisational

capability to respond effectively when an incident occurs.

Exercising ensures the Business Continuity Plan(s) remain

up to date and relevant, and that the people involved in

the response and recovery process know and understand

what is expected of them.

What is covered:

• Introduction to exercising

• Identifying the exercise requirements within your

organisation

• Choosing suitable exercises, and preparing for them

• Developing exercise programmes

• To design an exercise in an appropriate format to meet

its’ objectives

• Composing an appropriate scenario and injects for

driving the exercise

• Opportunity for delegates to demonstrate the skills

learnt, and their ability to debrief

This course equips the business continuity professional

with the tools, skills and knowledge required to develop,

manage and maintain a programme of exercises that

can be used to validate the effectiveness of the Business

Continuity Plan.






throughout the UK and it is run on a Tuesday and

Wednesday.

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BCI Exercise Planning£800 2 Days

This course is designed for those business continuity professionals who have been tasked with developing, managing and maintaining an exercise programme within their organisation.

“The course was very stimulating and I enjoyed every part of it. The tutor’s

knowledge and experience is very impressive.”

Gosia Leszcynska

European Banking Authority

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Successful incident management comes from a

coordinated set of team responses following a set of

prepared and rehearsed plans. At the top of the structure

is the top management (often called the Incident

Management Team during an incident) who need to

deal with the strategic issues - communication, serious

welfare issues and the direction of recovery; whilst

keeping a close eye on their reputation, regulatory and

legal obligations.

What is covered:

• What is an incident - how does it affect an

organisation?

• What are its characteristics and how do they develop?

• What distinguishes an effective from an ineffective

response?

• How can we develop a structure that gives us the best

chance of success?

• How do individuals react to incidents and how can we

prepare them to react better?

• What are the responsibilities of the top team? How

should the media be handled?

• What resources and facilities do the team require?

What does an incident management plan contain?

• How do you train and exercise the team? How do you

make IM exercises effective and involving?

• What are the quick wins? How are you going to

implement what you have learned?


throughout the UK and it is run on a Thursday and Friday.

BCI Crisis & Incident Management£800 2 Days

This two day course is aimed primarily at those who are tasked with managing an incident, whether at a Strategic or Tactical level or those who are required to train or exercise others in these roles. It gives practical experience and theoretical guidance for dealing with the variety of incidents that may be faced by an organisation.

“The best parts of the course were the discussions, variety of experiences and considering different approaches.”Sarah Gear

Games Workshop

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CORE IT Disaster Recovery Course £1200 3 Days with Exam

“The presenter is engaging and knowledgeable and I found that, combined

with the exchange of real life examples shared by the other delegates, made for a

very useful and informative day.”Sarah Martin

Dentists’ Provident

Importantly, a solid understanding of IT DR design and

methodology can help organisations of all sizes to save

time and money by identifying the critical IT processes/

applications.

The CORE (Continuity and Resilience) IT DR training

course provides an intensive and comprehensive learning

experience for those wanting a deep understanding of IT DR

implementation. The course content is fully aligned with the

ISO 22301:2014.

What is covered:

• IT DR Program Management

• Understanding the Organisation

• Determining IT Disaster Recovery Strategy

• Developing and Implementing an IT DR Response

• Exercising, Maintaining & Reviewing IT DR

Arrangements

This course has been attended by delegates from

Banking and Financial Services, Oil and Gas, Insurance,

Capital Markets, Mutual Funds, Media, BPO, Call Centres,

Manufacturing, IT, Telecom, Utilities, Logistics, Facilities

Management, Airlines, Healthcare and Universities,

amongst many others.

The course takes place over a three day period with the

examination taking place on the afternoon of the third day.

In today’s competitive world, an interruption in critical IT services is almost certain to cause a short or long-term impact in customer loyalty, reputation, market share, revenue and profitability. Loss of IT and critical data is possibly the worst nightmare for any organisation, which can be prevented by having a comprehensive and tested IT Disaster Recovery (IT DR) plan.

Frequently Asked Questions

Who will be the tutor on my course?BCT has a team of tutors that deliver their training

courses across the globe. They are all MBCI as a

minimum, with a number being FBCI. Tutors are assigned

to courses scheduled in the future and are listed on the

BCT website. They all have significant experience in the

delivery of BCM training courses and working in industry

as BCM consultants.

Where does BCT run its training courses?BCT run scheduled public training courses in London,

Birmingham, Manchester, Glasgow, Belfast, Dublin

and Brussels. In-house training programs take place

worldwide.

Are the courses residential?BCT can offer residential places on the BCI Good Practice

Guidelines course in Birmingham. For more information

speak to an advisor on 0871 222 6323.

Are refreshments and lunch provided on the training courses?There is coffee and tea available at the start of each day

and during breaks. A cooked lunch is also provided.

Do I need to take the BCI Certificate Exam?The exam is normally taken on the last day of the BCI

Licensed Good Practice Guidelines course; however this

does not mean that the exam has to be taken. Students

can opt to take the course without exam or take it at

a later date either online or on the last day of another

scheduled course.

How difficult is the BCI Certificate Exam?The worldwide pass mark for the exam is 76%. At BCT

we have a student pass rate of over 97%. Students

who have never had any business continuity training

before, or been involved in business continuity work, have

comfortably passed the exam.

Can you attend the courses if your firstlanguage is not English?We regularly have students from Europe, Africa and

the Middle-East attending our courses. For those taking

the BCI Licensed Good Practice Guidelines Course, we

can offer the exam in the following languages; English,

French, Italian, Arabic, Spanish and German.

Does BCT provide BCM consultancy?BCT provides a consultancy service through its sister

organisation, PlanB Consulting. Please contact an advisor

for details.

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Contact us

Our head office address: The Old Sawmill

Blackpool Road

Lytham

Lancashire

FY8 5PL

United Kingdom

Telephone: 0871 222 6323 (or +44 1253 667570 outside the UK)

Email: [email protected]

Web: www.b-c-training.com

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Public and In-house BCM Training Courses IT Disaster ... · Public and In-house BCM Training Courses Bespoke BCM Training IT Disaster Recovery Training. Welcome to Business Continuity