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first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
ProNetpeople I process I placements
recruitment solutions
world classrecruitment softwaredeveloped by
Founded in 1996, First Choice Software
delivers recruitment software that
helps your consultants boost their sales
performance while providing a superior
customer experience to both clients
and candidates. As the industry’s fastest-
growing recruitment platform vendor,
we provide off-the-shelf and bespoke
installation together with on-going support
for recruitment organisations of all sizes.
A convenient switchover programme
enables recruitment companies to
migrate from legacy systems with minimal
disruption and with as much or as little of
their existing data that they require.
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
2
Find out about the recruiters’ recruitment platform (p3)
Recruitment software that works how you work (p4)
A recruitment CRM with unparalleled data security (p5)
Why choose RDB ProNet (p6)
Why choose First Choice Software (p6)
Unequalled technical development (p7)
RDB Mobile - Your data on the go (p8)
Integrate with your partners, your clients, your people and your candidates (p9)
Serious tools for serious business (p11-18)
Find out more about the perfect partner for your recruitment business
RDB ProNet: developed by recruiters for recruiters
“Industry-leading software that gets the most out of your consultants”
£1 At
less thanper user per day for a fully supported licence, RDB ProNet is the best investment you’ll ever make
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
RDB ProNet has been designed and developed for today’s
recruiters. Lightning-fast search speed and impressive versatility
means they can easily identify and engage candidates and
deliver them to clients... fast. And with the widest range of
deployment options in the industry – from in-house to cloud or
mixed solutions – you can be confident of getting great results,
whatever your IT environment.
While most of our clients choose to install RDB ProNet on
premise (local servers) some choose to use our cloud service.
Find out more about our Virtual Office on page 14.
Our specialist advisors will help plan the right recruitment
platform for your business needs to maximise your productivity
and deliver the greatest return on your investment, from fully-
flexible install on your local servers to cloud-based services or a
mixture to suit your specific requirements.
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
3
From in-house to cloud or mixed hosting you can be confident of great results
RDB ProNet is the recruiters’ recruitment platform. Industry-leading search, workflow and fulfilment technology gives you everything you need to find the best candidate for your clients fast
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
RDB ProNet’s look and feel can be customised to suit your business needs and the needs of your users and, if those needs change, we (or you) can tailor our solution quickly and easily to ensure it continues to deliver.
No other recruitment software gives you more freedom.
While most of our clients use ProNet as it comes out of the box, uniquely, IT Managers can edit stored procedure triggers and write plug-ins to work within the application. We’ll work in close partnership with you and your technical team to develop the best solution for your cost, performance, user and security requirements. You can do as much or as little as you like or we can do everything for you.
The First Choice Switchover Programme uses best practice project management methods to get, depending on your needs, all of your data into your new RDB ProNet database.
We’ve done this literally hundreds of times from commercially available and inhouse/bespoke systems.
We’ll help to identify potential risks and make sure the transition is as efficient and smooth as possible.
4
Recruitment software that works around you
From legacy software to your future,
the RDB ProNet Switchover Programme smoothes the path to high performance
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
A standardised (Windows) look and feel helps users navigate easily, so they can get to know the application and become fully proficient quickly. Meanwhile, unlike some other solutions, we give you direct access to an industry-standard Microsoft SQL database.
Written in Visual C# and using the Microsoft .NET Framework, RDB ProNet uses the very latest technology and is innately safer than many competing systems.
With extensive features and user-friendly functionality, RDB ProNet recruitment software is ideal for any organisation
A fully-supported 10-year RDB ProNet licence costs just £1 per day per user For a bargain price, ProNet will help you to win back the 25% of recruiter time that is reportedly wasted using the wrong system.
That’s potentially an extra day of productivity per consultant EVERY week!
5
RDB ProNet is arguably the most future-proof and secure recruitment software on the market
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
Why First Choice Software?
lPower, performance and scalability for your businesslFaster, wider, deeper IT integration lThe first commercially available, fully compliant desk top .NET recruitment CRMlMicrosoft technologies give you a cutting-edge, low-maintenance applicationlBuilt-in support for vendor management, online timesheets, websites, mobile applications and job multi-posterslZero unplanned downtime is the norm, which means your consultants are always workinglActive directory integration means greater security and increased speed of loginlCustomise and deploy rapidly – however big your user baselUnique layered systems architecture ensures RDB ProNet suits any business size and modellExcellent value-for-money with a demonstrably fast return on investmentlProven switchover programme – move smoothly from legacy systems lCompliance keeps your business safe and legal
lOur reputation – we deliver high-quality products, unrivalled support, and we’re stable and secure
lOur expertise – we have decades of director-level recruitment experience
lOur track record – we work with hundreds of satisfied customers, including organisations of all sizes from start-ups to large enterprises
lOur commitment – we’re dedicated to helping the recruitment industry – and are headline sponsors of industry events including the APSCo Ball and the Recruitment International and Global Recruiter Awards
lOur industry accreditation – we are APSCo affiliates
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
Seeing is believing - book a demonstration call: 01256 314600 or visit www.firstchoice.org.uk
6
Why RDB ProNet?
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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lA true relational database – with no duplication
lCompliance processes tailored to your requirements
lTransparent client communications
lRemote access and administration for productive mobile working
lUncompromising security and data protection
lDeep integration with multi-posting, analytics and other critical operations
lExports to common payroll applications
Unequalledtechnical development
Team up with First Choice Software Europe’s fastest growing recruitment platform software provider...
...with a growth rate of more than 90% between 2010 & 2012.Proof that especially in a flat economy recruiters demand the best tools for the job ...time to join the winning team
success breeds success...
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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RDB ProNet is a genuine ‘zero’ cost option!Use our online calculator to see the proof for yourself www.firstchoice.org.uk/Home/Calculate
Mobile versatility for your iPhone, iPad or iPod touchRDB ProNet’s key functionality and KPI reports can be delivered direct to your mobile device so you remain fully productive on the move and can demonstrate real-time progress in client meetings. Access all your Clients, Contacts and Applicants as well as interactive mobile reporting live from RDB ProNet. Using your mobile device you can update records with photos to get documents (right to work, passports, etc) into your database.
Visit www.firstchoice.org.uk/Products/Mobile or scan the QR code for a quick demonstration for iPhone, iPod or iPad.
“Flexible features can be customised to suit your business needs”
“No other recruitment software gives you more freedom”
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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RDB ProNet is your recruitment CRM Effective customer relationship management depends on more than good intentions. If you want to be customer-focused the mechanisms have to exist to track and share information and facilitate positive actions in a timely manner. RDB ProNet configures to your process, terminology and needs, and gives you comprehensive workflow management tools that underpin proactive recruitment CRM. Discover innovative comms and database technology, configurable without custom programming, to help build teams however and wherever people and roles come together.
If you choose to have a hosted solution you want a British company with UK based servers to avoid complications dealing with your candidates resulting from the Data Protection Act, that can arise when using a non-EU based company.
First Choice Software takes compliance and data protection very seriously and we can make guarantees about data security that other companies legally cannot make.
The best way to keep your data safe and secure from prying eyes is by hosting it on your own dedicated servers or by using First Choice Software’s Virtual Office.
RDB ProNet is easily customisable so that users and clients read the language, references and terms familiar within your recruitment sector. Generic terminology is not always fit for purpose, whereas easy customisation allows you to introduce data fields and forms that use easy-to-interpret sector- or company-specific vocabulary, which helps to reinforce your company profile as a specialist in its field.
After all, you know best, it’s...
...your business
...your clients
...your people
...your candidates
Integration with leading recruitment support services
Developed in the UK & hosted at UK data centres
RDB ProNet speaks your language
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
The simple fact is that it’s not!Buying ProNet for your business is demonstrably cheaper in the medium to long term than most web-based solutions, many of whom claim to be SaaS and yet tie you in to long contracts. If you need a short term solution then we offer very flexible rental options.
It costs less than £1 per day per consultant to benefit from a fully supported RDB ProNet license.
At First Choice Software we take data security very seriously indeedEvery recruitment business is obligated to protect their data and assets to minimise the risk of theft by rogue consultants.
At First Choice Software we have designed a system in which the data is stored within the database and can only be accessed by users through the RDB ProNet interface. Everything is audited and everything leaves a trace.
Data and assets cannot simply be copied on to portable storage devices as they can be when data is simply stored in a Windows file system.
Our success is your successJoin the best - with year on year growth & development our competitors can only dream about
Surely something this great should be really expensive and certainly more costly than everything else
10
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
ProNetinvesting in your future
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
Seeing is believing - book a demonstration call: 01256 314600 or visit www.firstchoice.org.uk
11
serious tools for serious business
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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“...the guys at First Choice took the time to understand who we are as a business and how we worked”.
Dominic Wade Director - Wade Macdonald
No professional models or stock images were harmed in the production of this brochure. We are proud to present our staff and real clients.
“We chose RDB ProNet because of its functionality – its searching capability is exceptional, the positive feedback we received from other users before we made our investment decision, and the personal service we received from First Choice staff which gave us confidence that the implementation would occur within our time frame and budget.”
Stephen Lawrence Chief Executive Protocol Education
“RDB ProNet is far better than our previous software in every aspect - communication has improved, searching is far more effective and it’s fully integrated with other software. The First Choice team is very flexible about making modifications to our system... specifically to our needs.”
Justin Nott Director Chadwick Nott
Select clients include:
“RDB ProNet’s combination of flexible configuration, responsive account management and superb intuitive functionality, coupled with the first rate support provided by First Choice, made it the best and only logical solution for all of our database needs.”
Dan Daw Director Amoria Bond
View our video references describing RDB ProNet implemenatation and use www.firstchoice.org.uk/FCS/Opinion
Agency of the year 2012
BEST SPECIALIST
2012AWARDS
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
We know RDB ProNet is the best but don’t take our word for it... See what our customers say.These are actual, factual comments from real people, real users, real customers about RDB ProNet and First Choice Software.
View their candid videos online. www.firstchoice.org.uk/FCS/Opinion
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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“As part of a complete re-brand, Fabric built a new website in 2011 and First Choice Software were our chosen developers. They provided a first class service and worked seamlessly with our design team to produce a fantastic website...The results have been fantastic and we’re delighted with the input from FCS who also host the website faultlessly.”
Justin Kent Managing Director Fabric Recruitment
‘‘The best recruitment platform for ease of use, productivity and flexibility.’’
Don’t take our word for it, see (and hear) for yourself.
www.firstchoice.org.uk/FCS/Opinion
“I wanted to just drop you a line to say a big thank you. We are in a really good place here with ProNet. I am loving the application, the flexibility it gives us and happy to report to everyone who will listen to me on the success of the project so far.
Merlin (their pet name for ProNet, because it’s magic lol) has been very well received by all the offices we currently have live and the mood in the business is very positive about it.
So thank you! ProNet is a great product, so you all should feel very proud of yourselves!” Lee Smith CIO Randstad UK
“First Choice will be a major factor in our success over the next few years.
...in every way First Choice Software has met and even passed our expectations.
...we are extremely happy with the service they have provided.”
Alistair Mitchell University of West London
“RDB ProNet has proved to be an excellent choice for Pure Resourcing Solutions and the team at First Choice has always been highly supportive and responsive to our business needs. I believe RDB ProNet is the best product in the market, backed up with responsive, intelligent support.”
Ian Walters Director Pure Resourcing Solutions
“...give a better service to your clients and candidates and make even more money using RDB ProNet” George Thompson Managing Director
Harrison Scott Associates
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
“Your support team always show great professionalism and are so friendly and helpful - they are a pleasure to deal with - thank you so much. There are many business that could take a leaf out of your book when it comes to customer services!” Sarah Stoker Ocean Consulting
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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The ProNet product portfolio provides recruiters with powerful tools to run their business with maximum effectiveness. From candidate search to timesheets, and complete office in the cloud to flexible mobile capability, every component is designed for maximum return on investment.
virtualoffice
businessintelligence
mobilesuite
websuite
onlinetimesheets
The RDB ProNet portfolio Ready to do business
vendor management
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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virtualoffice
Key features lWe provide you with a whole suite of mainstream applications.
lAccess, Anywhere, Anytime.
lOffice moves, home-workers and company expansion are no longer a problem.
lCosts little more than £5 per day (ex VAT) per user.
lBacked up and fully supported.
Access, anywhere, anytime: As long as you have an Internet connection your virtual desktop with ALL your e-mails, the latest RDB ProNet recruitment software and Office applications are all at hand.
We provide you with a whole suite of mainstream applications that run on fast, high quality servers that can be accessed from any PC or Mac with an internet connection without the limitations of a browser interface, or indeed being tied to a specified browser. We back that up with best of breed Anti Virus Software, Firewalls, Backup and Technical Support.
Unlike ‘so called’ SaaS providers who tie you in to long contracts, after an initial period you can reduce your licence account with (typically) less than a month’s notice.
RDB Virtual Office So much more than just a SaaS or ASP solution!
businessintelligence
Getting you the information you need when and where you need it.
You’ve chosen the right database and technology in RDB ProNet - now see the results!
In this day and age everyone expects quick answers and to be ‘in the know’ all the time. Now directors, branch managers and users can get the progress reports they need through a unique set of integrated RDB ProNet tools.
RDB ProNet Business Intelligence Know where your business is at, wherever you are!
Key Performance Indicators through a browser interface allow you to show ProNet activity on flat screen displays in your office or view them on your PC for a quick update.
Define different sets of reports in order to display progress to your directors, managers and sales team, and give them precisely the information they need.
Runs as a website locally at your office(s).
Business KPIs for your Big Screen or personal monitors
“Renard Resources has just started its journey with RDB Pronet and the First Choice team and to date we have been very impressed with the system and the support behind it. We look forward to further benefits as our use of it improves.” Daniel Griggs FIRP - Managing Director - Renard Resources
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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Key features lThe main index
lApplicant records
lClient records
lJob index
lPlacement index
lRDB messaging
lAdding photographic records (IDs, etc)
RDB ProNet’s Key Functionality and KPI reports directly to your mobile*.
This view into your database offers great functionality with details of all your clients, contacts and applicants as well as interactive mobile reporting live from RDB ProNet.
Works over GPRS, 3G and Wi-Fi connections.
* Requires Web Services set-up
RDB Mobile Recruitment software for your iPhone, iPad or iPod touch
The RDB Web Suite is a fully fledged ASP.NET web application comprising a Job Board, a Candidate Portal and a Client Portal. They can be mixed and matched according to your needs and have been developed using the same industry standard coding practices used in RDB ProNet.
RDB Web Suite
mobilesuite
websuite
Key features lCandidate portal
lClient portal
lDirectly linked to ProNet
lReduced administration
lImproved efficiency
lAutomatic job posting from RDB ProNet
lCandidate registration system
lJob alerts by email
lCandidates create and update their own RDB ProNet records
lLatest jobs RSS feeds
lPostcode radius searching
lAvailability diary
“There’s much more functionality than I was expecting to see and it certainly justifies our use of iPhones over Blackberrys. Probably the most useful app I have on the phone.”
Miguel Florit - Florit Brooke
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
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onlinetimesheets
Key features lSecure web portal
lLive updating
lMulti vendor client
lMulti client branch
lLive configurable reporting
lFlexible workflow
lIntegrated branding
lTiered/Agency portal
lVendor client portal
RDB ProNet can be extended to allow clients to manage multiple vendor management agreements. This extension provides additional data flow within the database and also portals for 2nd tier agents and vendor contacts to work with the vendor’s requirements. Also suitable for managing internal corporate project recruitment, sole supplier or preferred supplier agreements, this highly flexible system enables any third party to pass requirements or submit and track applications for automated or manual review and management by your team.
A vendor management system With automated and configurable business processes
Save huge amounts of administration time, paper costs, faxes and manual input with an automated, integrated and own branded solution!
Available either as an integral part of the Web Suite product or as a standalone product, RDB Online Timesheets will fit seamlessly into your current website to provide a simple interface for applicants and clients to log on and provide you with the instant data you require.
RDB online timesheet portal Allows clients and candidates to enter, view, edit and confirm timesheet details
Key features lMulti-branch, Multi-client
lSecure login
lReduced administration
lRDB ProNet integration
lInstant updates
lAutomated client alerts
lAutomated candidate alerts
lCustomisable interface
vendor management
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
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Key solutions le-strategy - review and report
lSearch engine optimisation
lWeb site reporting and analytics
lSocial media strategy
lEmail marketing
Our Digital Marketing solutions can help you improve the way you market your agency online. With more than 90% of internet users relying on search engines to find products and services, just having a website is no longer enough. Most of your competitors may already have adapted to the online revolution and will have invested in Digital Marketing services such as Email Marketing, Search Engine Optimisation, Pay Per Click Advertising, Web Analytics and Social Media.
First Choice Software can help you address each of these areas – by de-mystifying Digital Marketing we can give you the confidence not only to compete effectively, but also to grow your business online.
RDB digital solutions So now I have a website... what next?
®
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
Seeing is believing - book a demonstration call: +44 (0)1256 314 600 or visit www.firstchoice.org.uk
ProNetpeople I process I placements
first choice softwareFIRST CHOICE FOR PERFORMANCE, SERVICE AND SUPPORT
First Choice Software Ltd
The Barn, Bartons Lane
Old Basing
Hampshire
RG24 8AE
United Kingdom
T: +44 (0)1256 314 600
F: +44 (0)1256 314 609
W: www.firstchoice.org.uk
Seeing is believing Book a demonstration Tel: +44 (0)1256 314 600 Don’t take our word for it... ...see for yourself - visit
www.firstchoice.org.uk/FCS/Opinion
RDB ProNet features lAWR - we manage the clocks (including multiple clocks for a single candidate)
lAn innovative Main Index delivers maximum consultant efficiency - see your applicants, contacts and candidates in one place
lCVs and IP stored in the database - ensuring high level security
lCV Reader (CV Parsing built in and included in the price!!)
lSectors – unique to ProNet
lEasy customisation - add searchable fields to your database - change to your interface - add bespoke branding to your system
lOn-site, Cloud and hybrid deployment options fully accommodate all performance, resource and budget considerations
lAll-in-one communications and integrated diary management for emails, SMS messaging, faxes, letters, task lists and more
lFree-Text Search is an awesomely powerful productivity feature that enables rapid search across the entire database
lProximity (Radius) Searching
lMultilingual and Multicultural capability enables regional use with languages
lMulti-currency - compliance fully accommodated and supported
lExtensive reporting capability provides real-time management information and line-of-sight across the business
lIncredibly stable and reliable with zero unplanned downtime for assured business continuity being the norm, not the exception
lReal-time Linking of your Database with your website
lSuperb integration with industry leading payroll, multi-poster, analytics, parsing and comms solutions
RDB ProNet developed by people with recruitment in their DNA
ProNetpeople I process I placements