Promote Person Centred Approaches in Health and ?· Unit HSC 036: Promote person centred approaches in health and social care About this unit ... centred approach What is person-centred care?

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<ul><li><p>Version 1- 01/10/10 </p><p>In Association With </p><p>Learning work book to contribute to the </p><p>achievement of the underpinning </p><p>knowledge for unit: HSC 036 </p><p>Promote Person Centred </p><p>Approaches in Health and </p><p>Social Care </p><p>Credit value 6 </p><p>All rights reserved, no parts of this publication may be </p><p>reproduced, copied, stored or transmitted without the prior </p><p>permission of </p><p>The Learning Company Ltd </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 2 </p><p>Learners Name: </p><p>Learners Signature: </p><p>(Please sign inside the box) </p><p>Employers Name: </p><p>Employers Address: </p><p>Start Date: </p><p>Anticipated End Date: </p><p>College Provider: </p><p>Learners Enrolment Number: </p><p>Mentors Name: </p><p>Assessors Name: </p><p>Internal Verifiers Name: </p><p>I Vs Sampling Date: </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 3 </p><p>INTRODUCTION </p><p>This workbook provides the learning you need to help you to </p><p>achieve a unit towards your qualification. Your qualification on the </p><p>Qualification and Credit Framework (QCF) is made up of units, each </p><p>with their own credit value; some units might be worth 3 credits, </p><p>some might have 6 credits, and so on. Each credit represents 10 </p><p>hours of learning and so gives you an idea of how long the unit will </p><p>take to achieve. Qualification rules state how many credits you need to achieve and </p><p>at what levels, but your assessor or tutor will help you with this. </p><p>Awarding Organisation rules state that you need to gather evidence </p><p>from a range of sources. This means that, in addition to completing </p><p>this workbook, you should also find other ways to gather evidence </p><p>for your tutor/assessor such as observed activity; again, your </p><p>assessor will help you to plan this. </p><p> To pass your qualification, you need to achieve all </p><p>of the learning outcomes and/or performance </p><p>criteria for each unit. Your qualification may </p><p>contain essential units and optional units. Youll </p><p>need to complete a certain amount of units with </p><p>the correct credit value to achieve your qualification. Your </p><p>tutor/assessor can talk to you more about this if youre worried and theyll let you know how youre doing as you progress. </p><p>This workbook has been provided to your learning provider under </p><p>licence by The Learning Company Ltd; your training provider is </p><p>responsible for assessing this qualification. Both your provider and </p><p>your Awarding Organisation are then responsible for validating it. </p><p>THE STUDY PROGRAMME This unit is designed for individuals who are working in or wish to pursue a career in their chosen sector. It will provide a valuable, </p><p>detailed and informative insight into that sector and is an </p><p>interesting and enjoyable way to learn. Your study programme will increase your knowledge, understanding and abilities in your industry and help you to become more </p><p>confident, by underpinning any practical experience you may have </p><p>with sound theoretical knowledge. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 4 </p><p>WHERE TO STUDY The best way to complete this workbook </p><p>is on your computer. That way you can </p><p>type in your responses to each activity </p><p>and go back and change it if you want </p><p>to. Remember, you can study at home, </p><p>work, your local library or wherever you </p><p>have access to the internet. You can also </p><p>print out this workbook and read through </p><p>it in paper form if you prefer. If you choose to do this, youll have to </p><p>type up your answers onto the version saved on your computer </p><p>before you send it to your tutor/assessor (or handwrite them and post the pages). </p><p>WHEN TO STUDY Its best to study when you know you have time to yourself. Your tutor/assessor will help you to set some realistic targets for you to </p><p>finish each unit, so you dont have to worry about rushing anything. </p><p>Your tutor/assessor will also let you know when theyll next be </p><p>visiting or assessing you. Its really important that you stick to the </p><p>deadlines youve agreed so that you can achieve your qualification </p><p>on time. </p><p>HOW TO STUDY Your tutor/assessor will agree with you the </p><p>order for the workbooks to be completed; this should match up with the other </p><p>assessments you are having. Your </p><p>tutor/assessor will discuss each workbook </p><p>with you before you start working on it, </p><p>they will explain the books content and how they will assess your </p><p>workbook once you have completed it. Your Assessor will also advise you of the sort of evidence they will </p><p>be expecting from you and how this will map to the knowledge and </p><p>understanding of your chosen qualification. You may also have a </p><p>mentor appointed to you. This will normally be a line manager who </p><p>can support you in your tutor/assessors absence; they will also confirm and sign off your evidence. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 5 </p><p>You should be happy that you have enough information, advice and </p><p>guidance from your tutor/assessor before beginning a workbook. If you are experienced within your job and familiar with the </p><p>qualification process, your tutor/assessor may agree that you can </p><p>attempt workbooks without the detailed information, advice and </p><p>guidance. </p><p>THE UNITS Well start by introducing the unit and clearly explaining the </p><p>learning outcomes youll have achieved by the end of the unit. </p><p>There is a learner details page at the front of each </p><p>workbook. Please ensure you fill all of the details in </p><p>as this will help when your workbooks go through </p><p>the verification process and ensure that they are </p><p>returned to you safely. If you do not have all of the information, e.g. your learner number, ask your </p><p>tutor/assessor. To begin with, just read through the workbook. Youll come across </p><p>different activities for you to try. These activities wont count towards your qualification but theyll help you to check your </p><p>learning. </p><p>Youll also see small sections of text called did you know? These </p><p>are short, interesting facts to keep you interested and to help you </p><p>enjoy the workbook and your learning. </p><p> At the end of this workbook youll find a section called </p><p>assessments. This section is for you to fill in so that you can prove </p><p>youve got the knowledge and evidence for your chosen </p><p>qualification. Theyre designed to assess your learning, knowledge </p><p>and understanding of the unit and will prove that you can complete </p><p>all of the learning outcomes. </p><p>Each Unit should take you about 3 to 4 hours to complete, </p><p>although some will take longer than others. The important </p><p>thing is that you understand, learn and work at your own pace. </p><p>YOU WILL RECEIVE HELP AND SUPPORT If you find that you need a bit of help and guidance with your </p><p>learning, then please get in touch with your tutor/assessor. </p><p>If you know anyone else doing the same programme as you, then </p><p>you might find it very useful to talk to them too. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 6 </p><p>Certification When you complete your workbook, your </p><p>tutor/assessor will check your work. They will then sign </p><p>off each unit before you move on to the next one. </p><p>When youve completed all of the required workbooks and associated evidence for each unit, your assessor </p><p>will submit your work to the Internal Verifier for </p><p>validation. If it is validated, your training provider will then apply for </p><p>your certificate. Your centre will send your certificate to you when </p><p>they receive it from your awarding organisation. Your tutor/assessor </p><p>will be able to tell you how long this might take. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 7 </p><p>Unit HSC 036: Promote person centred approaches in health </p><p>and social care </p><p>About this unit </p><p>This unit is aimed at those working in a wide range of settings. It </p><p>provides the learner with the knowledge and skills required to </p><p>implement and promote person centred approaches. </p><p>Learning outcomes </p><p>There are seven learning outcomes to this unit. The learner will be </p><p>able to: </p><p> 1. Understand the application of person centred approaches in </p><p>health and social care </p><p>2. Work in a person-centred way 3. Establish consent when providing care or support 4. Implement and promote active participation 5. Support the individuals right to make choices 6. Promote individuals well-being 7. Understand the role of risk assessment in enabling a person </p><p>centred approach </p><p>What is person-centred care? </p><p>Person-centred care is a way of providing care that is centred </p><p>around the person, and not just their health or care needs. To </p><p>explain this in simple terms, we are all </p><p>individual, no two people are the same so it is not appropriate to say that because two </p><p>people have dementia that they both have </p><p>the same care and support needs. Person-centred values ensures a comprehensive </p><p>understanding of individual needs and the </p><p>development of appropriate individual care plans for all individuals. </p><p> Person centred values covers the total care of the person. To begin </p><p>with the person is the centre of the plan i.e. to be consulted and </p><p>their views always to come first. It should include all aspects of care </p><p>both Social Services, health, family and voluntary sector. </p><p>One of the challenges this presents is how we can fully involve </p><p>people with high support needs, who may not use words to speak, </p><p>in person centred planning. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 8 </p><p>Traditionally, when we have considered how </p><p>we can involve people in planning we have concentrated on the planning meeting. The </p><p>personalisation agenda is leading some of the </p><p>changes happening in social care today. </p><p> The White Paper our health, our care, our say' </p><p>confirms the vision of high quality support meeting people's </p><p>aspirations for independence and greater control over their lives, </p><p>making services flexible and responsive to individual needs. A useful </p><p>guide on receiving direct payments is available from the </p><p>Department of Health. </p><p>The Mental Capacity Act (MCA) 2005 </p><p>It may be that the individual cannot always make decisions for </p><p>themselves. Or there are times when they cannot make decisions. </p><p>The Mental Capacity Act 2005 is intended to support such times. </p><p> The Mental Capacity Act 2005 came into effect from 1 April 2007 </p><p>and covers England and Wales. The Act provides a statutory </p><p>framework for people who may not be able to make their own </p><p>decisions because of mental disability. The Act promotes fair treatment for people who may be affected, and protects the rights </p><p>of some of the most vulnerable people in society. </p><p>More than two million people in England and Wales may lack the </p><p>capacity to make decisions by themselves. They may be people </p><p>with: </p><p> Dementia Learning disabilities Mental health problems People who have suffered stroke </p><p>and head injuries </p><p>The Mental Capacity Act 2005 will help </p><p>people to make their own decisions. It </p><p>will also protect people who cannot make </p><p>their own decisions about some things. This is called lacking capacity. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 9 </p><p>The Act tells people: </p><p> What to do to help someone make their own decisions about </p><p>something </p><p> How to work out if someone can make their own decisions about something </p><p> What to do if someone cannot make decisions about something sometimes. </p><p>A lack of mental capacity could be due to: </p><p> A stroke or brain injury A mental health problem Dementia A learning disability Confusion, drowsiness or unconsciousness because of an </p><p>illness or the treatment for it </p><p> Substance misuse. The type of decisions that are covered by the MCA range from day-</p><p>to-day decisions such as what to wear or eat, through to more </p><p>serious decisions about where to live, having an operation or what </p><p>to do with a persons finances and property. Decisions that are not covered by the new law: Some types of decisions (such as marriage </p><p>or civil partnership, divorce, sexual relationships, adoption and </p><p>voting) can never be made by another person on behalf of a person </p><p>who lacks capacity. This is because these decisions or actions are </p><p>either so personal to the individual concerned or because other laws </p><p>govern them and the Mental Capacity Act does not change this. The </p><p>MCA applies to situations where a person may be unable to make a </p><p>particular decision at a particular time because their mind or brain is </p><p>affected, for instance, by illness or disability, or the effects of drugs </p><p>or alcohol. </p><p>The use of care plans in applying person centred values </p><p>A care plan sets out in some detail the daily </p><p>care and support that has been agreed </p><p>should be provided to an individual. If you </p><p>are employed as a carer, it acts as a guide to you in terms of what sorts of activities are </p><p>expected of you. It does not stand still, of </p><p>course. There will be regular reviews, and the </p><p>individual and you should be involved in </p><p>discussion about how it is working and whether parts need </p><p>changing. </p></li><li><p> The Learning Company Ltd </p><p> Q C F A C D H &amp; S C L 3 L i c e n s e d u n t i l F e b 1 2 U n i t H S C 0 3 6 </p><p> Page 10 </p><p>Person centred planning is much more than a meeting. It is a </p><p>process of continually listening, and learning; focussed on what is important to the person now, and for the future; and acting upon </p><p>this in alliance with their family and friends. It </p><p>is vital that we think about how the person can </p><p>be central throughout the process, from gathering information about their life, </p><p>preparing for meetings, monitoring actions and </p><p>on-going learning, to reflection and further </p><p>action. There is a danger that efforts to </p><p>develop person centred planning simply focus </p><p>on having better meetings. Any planning without implementation </p><p>leaves people feeling frustrated and cynical, which is often worse </p><p>than not planning at all. </p><p>Very often you will only be caring for and supporting people when </p><p>they are in a vulnerable position. The quality of care that you can </p><p>provide will be improved if you have knowledge of the whole </p><p>person, not just the current circumstances: knowledge can help us for example to understand better why people behave in the way </p><p>they do. A care plan, based on a person centred approach, will help </p><p>in understanding some of this, but what else might help? Person </p><p>centred planning, then, demands that you see the person whom you are supporting as the central concern. It means that we need to find </p><p>ways to make care and support individual, not one size fits all. It </p><p>means that the relationship moves from being one of carer and </p><p>cared for towards one base...</p></li></ul>

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