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Trainee Assessment Dementia: Person-centred support
Unit standard Version Level Credits
23921 Provide person-centred support to people living with dementia in a health or wellbeing setting
3 4 6
Your name:
Your workplace:
Your date of birth:
NSN number (if you know it):
Declaration I was told about and understand the assessment requirements and appeals process.
I have prepared my answers myself.
Any evidence I have provided as my own, I produced myself.
I understand that this assessment may be used for moderation and quality control purposes.
I understand that when I achieve this unit standard my result will be registered with the
New Zealand Qualifications Authority.
I confirm the above declaration: Yes No Date:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 2
Assessment summary (completed by assessor)
Trainee’s performance summary
Assessment tasks Assessor’s signature Date achieved
Task 1: Daily activities and tasks
Task 2: Changes
Task 3: Communication
Unit standard results
I have assessed the trainee and confirm the requirements have been met to demonstrate competency in:
Unit standard Version Level Credits
23921 Provide person-centred support to people living with dementia in a health or wellbeing setting
3 4 6
Assessor’s name: Assessor’s number:
Signature: Date:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 3
Trainee information
Before you start
The assessor/verifier will meet with you and talk about what you need to do.
Read through the Careerforce workplace learning and assessment guide if you need more information about the assessment process.
As you go
Answer all questions.
Follow the instructions for each task.
If you answer by writing, you may write either electronically or by hand.
If you answer verbally, your assessor will write your answer(s) or may use a voice recorder.
Your assessor or verifier will use the checklists in this Trainee Assessment when they observe
your work.
If you need help with this assessment, please contact your assessor.
When you finish
Make sure that you have completed any parts where the assessor/verifier has said you need to do more work.
Appeals
If you wish to appeal against the assessment result or process, talk to your assessor. If you are still not satisfied, you can appeal to Careerforce by completing the assessment result appeal form that can be found online at www.careerforce.org.nz/contact/forms
Feedback
Careerforce regularly reviews our assessment and learning resources. As a user, we would appreciate feedback on how you found it. Feedback can be provided to Careerforce via:
our online feedback form at www.careerforce.org.nz/contact/resource-assessment-feedback
email to [email protected]
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 4
Definitions Dementia is a term that covers a group of different illnesses in which there is a progressive and irreversible loss of mental functioning that results in a decline in the person’s ability to think, reason and remember. A feature of dementia is the individual and changing nature of the cognitive, functional, behavioural and psychological effects that occur.
A communication partner is a person who the person living with dementia prefers to communicate with. This person may be a spouse, family/whānau member, staff member or friend.
Verification is a process undertaken by a verifier and/or assessor. They may verify authenticity, the validity of evidence and/or the trainee’s workplace performance.
Culture includes but is not limited to cultures based upon:
age.
class.
disability.
ethnicity.
gender.
sexual orientation.
cultures can include identification with a culture through birth, adoption, genealogy or
whakapapa.
Assessment note
Candidates’ practice must reflect appropriate values, processes, and protocols in relation to working with Māori, Pasifika and/or people of other cultures, in a range of settings and environments. In this assessment candidates must describe working with a Māori, Pasifika or a person from a culture other than their own.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 5
Task 1: Daily activities and tasks For this task, you need to provide details for two different people living with dementia whom you have supported. For each person you must:
assist them with their personal daily living activities.
support them to engage in meaningful activities.
carry out routine observations/clinical tasks.
One of these two people you support must be Māori, Pasifika or from a culture other than your own. Please name the culture.
Complete all tasks according to your role and your organisation’s policies and procedures.
Complete all the written parts of this task before asking your verifier to complete the observation checklist and verification checklist.
Read the verification checklist to ensure that you have read all requirements and know how your performance will be assessed.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 6
1 Describe how you assisted each person with their personal daily living activities.
Examples of personal daily living activities must include:
• personal hygiene cares.
• grooming needs.
• urinary elimination.
• bowel elimination.
• nutrition and fluid needs.
• mobility needs.
• comfort.
• rest.
• sleep.
First person (from Māori, Pasifika and/or another culture). Please name the culture:
Second person:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 7
2 Describe how you supported each person to engage in meaningful activities.
How does this reflect each person’s personal plan and your workplace and procedures?
Examples of meaningful activities may include:
daily routines.
employment.
hobbies.
sport.
social activities.
family/whānau activities.
First person (from Māori, Pasifika and/or another culture). Please name the culture:
Second person:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 8
3 Describe which four routine observations/clinical tasks you carried out for each person.
Examples of routine observations/clinical tasks may include:
systolic and diastolic blood pressure.
blood glucose level.
temperature.
oxygen status.
heart rate.
weight management.
other observations.
wound management.
bowel management.
administering medication.
catheter care.
nebuliser use.
oxygen administration.
other tasks.
First person (from Māori, Pasifika and/or another culture). Please name the culture:
First observation/task:
Second observation/task:
Third observation/task:
Fourth observation/task:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 9
Second person: First observation/task:
Second observation/task:
Third observation/task:
Fourth observation/task:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 10
Verification
Ask your verifier to complete the verification checklist. Read the checklist so that you know what is being verified.
Your verifier is likely to be your workplace supervisor, manager, team leader or assessor. They must be a person who has observed you work over a period of time and can confirm that you have completed the tasks to the standard required. Your assessor may contact your verifier to discuss their comments.
Verification form
Note to verifier:
You have been asked to complete this verification as the supervisor/manager of the trainee. You must have observed the trainee working over a period of time.
You need to be confident that the information the trainee has provided in Task 1 Question 1 is correct, and that the trainee consistently performs to the standards listed in the checklist below.
If you agree that the trainee meets these standards, please tick the boxes below. If you do not agree, please discuss the requirements with the trainee. Please comment on the trainee’s performance. The assessor may wish to contact you to discuss this verification.
I confirm that the information provided is correct, and that the trainee consistently performs to the the standards listed below.
The trainee:
Please tick if you agree
provided support using a person-centred approach to each of two people according to their personal plans.
Please comment on trainee’s performance:
assisted each of two people with personal hygiene cares.
assisted each of two people with grooming needs.
assisted each of two people with urinary elimination.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 11
assisted each of two people with bowel elimination.
assisted each of two people with nutrition and fluid needs.
You need to ensure that you follow any dietary plans set by health professionals and plans to maintain each person’s hydration.
assisted each of two people with mobility needs.
assisted each of two people with comfort, rest and sleep.
assisted each of two people to engage in activities in accordance with the person’s personal plan and the organisation’s policies and procedures.
Please comment on trainee’s performance:
performed four routine observations and/or clinical tasks for each of two people under the direction and delegation of a health professional.
demonstrated appropriate values, processes, and protocols in relation to working with Māori, Pasifika and/or people from other cultures.
completed all tasks within the boundaries of their role and according to their organisation’s policies and procedures.
Please comment on the trainee’s performance:
If you are a verifier, please give your details as the assessor may wish to contact you.
Verifier’s name: Designation:
Signature: Date:
Contact details (phone/email):
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 12
Task 1: Assessor’s feedback to trainee
When the assessor agrees that you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 13
Task 2: Changes For this task, you need to provide details for two different people living with dementia whom you have supported. For each person you must:
observe, record and report one change in their condition and/or symptom.
use one strategy to respond to one change and/or symptom.
One of these two people you support must be Māori, Pasifika or from a culture other than your own. Please name the culture.
Complete all tasks according to your role and your organisation’s policies and procedures.
Complete all the written parts of this task before asking your verifier to complete the verification checklist.
Read the verification checklist to ensure that you have read all requirements and know how your performance will be assessed.
1 For two people, identify changes in their condition and/or symptom that you have observed.
Describe how and where you recorded and reported the changes.
One of the two people must be Māori, Pasifika or from a culture other than your own.
First person (from Māori, Pasifika or a culture other than your own)
Change in condition and/or symptom:
How and where you recorded and reported the change:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 14
Strategy you used to respond to this change:
Second person
Change in condition and/or symptom:
How and where you recorded and reported the change:
Strategy you used to respond to this change:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 15
Verification
Ask your verifier to complete the verification checklist. Read the checklist so that you know what is being verified.
Your verifier is likely to be your workplace supervisor, manager, team leader or assessor. They must be a person who has observed you work over a period of time and can confirm that you have completed the tasks to the standard required. Your assessor may contact your verifier to discuss their comments.
Verification form
Note to verifier:
You have been asked to complete this verification as the supervisor/manager of the trainee. You must have observed the trainee working over a period of time.
You need to be confident that the information the trainee has provided in Task 2 Question 1 is correct, and that the trainee consistently performs to the standards listed in the checklist below.
If you agree that the trainee meets these standards, please tick the boxes below. If you do not agree, please discuss the requirements with the trainee. Please comment on the trainee’s performance. The assessor may wish to contact you to discuss this verification.
I confirm that the information provided is correct, and that the trainee consistently performs to the the standards listed below.
The trainee:
Please tick if you agree
observed, recorded and reported one change for each of two people living with dementia’s conditions and/or symptoms.
Please comment on trainee’s performance:
used one strategy to respond to one change in condition and/or symptom for each of two people living with dementia.
Please comment on trainee’s performance:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 16
responded to changes while following the direction and delegation of a health professional.
responded to changes according to each person’s personal plan.
demonstrated appropriate values, processes, and protocols in relation to working with Māori, Pasifika and/or people from other cultures.
completed all tasks within the boundaries of their role and according to their organisation’s policies and procedures.
Please comment on the trainee’s performance:
If you are a verifier, please give your details as the assessor may wish to contact you.
Verifier’s name: Designation:
Signature: Date:
Contact details (phone/email):
Task 2: Assessor’s feedback to trainee
When the assessor agrees that you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 17
Task 3: Communication For this task, you need to:
describe possible communication barriers.
provide details of communication skills you used to interact with two people living with dementia.
One of these two people you support must be Māori, Pasifika or from a culture other than your own. Please name the culture.
Complete all tasks according to your role and your organisation’s policies and procedures.
Complete all the written parts of this task before asking your verifier to complete the verification checklist.
Read the verification checklist to ensure that you have read all requirements and know how your performance will be assessed.
1 Describe four possible barriers to communicating with a person living with dementia.
Barriers may include:
• changes in the person’s brain.
• sensory losses.
• communication partner.
• health status.
• environment.
• culture.
• age.
• gender.
• the person is reverting to their original language.
• expressive and receptive communication.
• the person is dealing with loss and grief.
• other.
First person (from Māori, Pasifika and/or another culture). Please name the culture:
First barrier:
Second barrier:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 18
Third barrier:
Fourth barrier:
Second person: First barrier:
Second barrier:
Third barrier:
Fourth barrier:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 19
2 Describe communication skills that you have used to communicate with each of two people living with dementia.
How has each person’s personal plan guided you to use the skills you have chosen?
Communication skills may include:
use of simple, clear, step-by-step, verbal and non-verbal instructions.
avoidance of coercion and patronisation.
promotion of wellbeing and minimisation of stress and anxiety.
use of face-toface individualised approach to achieve partnership and participation.
having a communication partner.
other.
First person (from Māori, Pasifika and/or another culture). Please name the culture:
Second person:
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 20
Verification
Ask your verifier to complete the verification checklist. Read the checklist so that you know what is being verified.
Your verifier is likely to be your workplace supervisor, manager, team leader or assessor. They must be a person who has observed you work over a period of time and can confirm that you have completed the tasks to the standard required. Your assessor may contact your verifier to discuss their comments.
Verification form
Note to verifier:
You have been asked to complete this verification as the supervisor/manager of the trainee. You must have observed the trainee working over a period of time.
You need to be confident that the information the trainee has provided in Task 3 Question 1 is correct, and that the trainee consistently performs to the standards listed in the checklist below.
If you agree that the trainee meets these standards, please tick the boxes below. If you do not agree, please discuss the requirements with the trainee. Please comment on the trainee’s performance. The assessor may wish to contact you to discuss this verification.
I confirm that the information provided is correct, and that the trainee consistently performs to the the standards listed below.
The trainee:
Please tick if you agree
used communication skills to interact with each of two people living with dementia according to their personal plans.
Please comment on the trainee’s performance:
communicated within the boundaries of their role and according to their organisation’s policies and procedures.
Dementia: Provide person-centred support (US 23921 v3) Trainee Assessment © Careerforce – Issue 3.0 – December 2015 21
demonstrated appropriate values, processes, and protocols in relation to working with Māori, Pasifika and/or people from other cultures.
Please comment on the trainee’s performance:
If you are a verifier, please give your details as the assessor may wish to contact you.
Verifier’s name: Designation:
Signature: Date:
Contact details (phone/email):
Task 3: Assessor’s feedback to trainee
When the assessor agrees that you have completed this task successfully, they will sign it off on the assessment summary page at the front of this assessment.