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Project Brief
• Digital India is an ambitious programme of the Government of India with avision to transform India into a digitally empowered society. The programmerests on three vision areas: Creation of a countrywide digital infrastructure asa utility for every citizen, Ensuring governance and services on demand andDigital empowerment of citizens. The Digital India Programme is a mission toprepare India for a knowledge future by making technology central toenabling change.
• Common Services Centers (CSC) (Hindi: सर्व सेर्ा कें द्र) are multiple-services-single-point model for providing facilities for multiple transactions at a singlegeographical location. Common Service Centers is a model of innovative ruralmicro-enterprise in India which is run and managed by a VLE ( Village LevelEntrepreneur)
Develop a platform to enable Government, private and social organizations to integrate social and commercial goals for benefit of the rural citizens
Govt. Service Delivery Mechanism
Citizens can access services through Internet
Rural / Urban users can use services through CSC
Centres
Internet
Common Service Centres (CSC)
State Data Centre
SHQCollector’s Office
Tehsil / Taluks
Application Layer
REGISTRATION
TRANSPORT
MUNICIPALITIES .......
UIDAI
State Wide Area Network (SWAN)
Govt. Deptts & Ministeries (including Sub-ordinate offices)
STA
TE
PO
RTA
L
Sl.
No. State
Total
Planned
CSCs
operational Sl. No. State
Total
Planned
CSCs
operational
1 Andaman and Nicobar 56 35 19 Lakshadweep 18 15
2 Andhra Pradesh 3624 4550 20 Madhya Pradesh 13058 13207
3 Arunachal Pradesh 200 200 21 Maharashtra 34634 31299
4 Assam 4375 3753 22 Manipur 392 399
5 Bihar 8465 8286 23 Meghalaya 225 224
6 Chandigarh 28 28 24 Mizoram 136 136
7 Chhattisgarh 3385 4659 25 Nagaland 220 220
8 Dadar & Nagar Haveli 11 8 26 Orissa 8558 6504
9 Daman & Diu 4 8 27 Puducherry 66 56
10 Delhi 520 91 28 Punjab 3541 3569
11 Goa 58 0 29 Rajasthan 8285 7348
12 Gujarat 13685 13685 30 Sikkim 45 32
13 Haryana 2500 923 31 Tamil Nadu 5440 1130
14 Himachal Pradesh 3366 3336 32 Telangana 3170 3662
15 Jammu and Kashmir 1184 1111 33 Tripura 146 146
16 Jharkhand 4838 4690 34 Uttar Pradesh 17909 18428
17 Karnataka 5687 904 35 Uttarakhand 2804 2119
18 Kerala 2200 2682 36 West Bengal 6797 6346
CSC Rollout Status across India (August 2015)
CSCs
► Delivering governmentservices in urban/rural areasby establishing closer linksbetween Government &Citizens
BENEFITS TO CITIZENS BENEFITS TO
Government / Centres
► Greater exposure to other products& services offered through thecentre. E.g. greater awareness ofstudents about the courses offeredthrough the centres
► Increase administrativeefficiency and provide cost-effective access toGovernment Services
Benefits of Common Services Centers
► Timely delivery of criticalinformation & servicesthrough structured system tomanage issues of health,Education etc…
► Create new/ additional revenuestream for the centre. As theservices are rolled out oncommission per transaction basis
► Delivering essential governmentservices such as PAN Card, ElectionID, UID etc.
Common Services Center - Infrastructure
► 100 – 150 sq. ft space
► Minimum 1 PC with UPS
► Minimum 1 Printer
► Digital / Web Camera
► Genset / Inverter/ Solar
► OS and other application software
► Broadband Connectivity
► Trained and incentivized manpower
CSC KIOSK
► enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity.
► Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and whenrequired.
CSC Service Portfolio
Election Commission of India (EC) Services Unique identification Authority of India (UIDAI)
Services Passport Services Banking Correspondent (27 banks) National Institute of Open Schooling (NIOS) services PAN Card Services Pension Fund Regulatory Development Authority
(PFRDA) services NIELIT services Agricultural Services Health Care Services State e district/SSDG services
Electricity Bill collection in various states Data Card Recharge DTH Recharge CSC Bazaar – e commerce/shopping service Mobile Bill Payments Mobile Recharge E learning Premium Collection Insurance Travel – IRCTC/AIR Tickets/Bus Bookings Brilliants- medical/IAS/IIT/Banking courses Online Training CSC Rozgar Skill Development
Government To Citizen (G2C) Services Business To Customer (B2C) Services
Services
VLEs are earning about Rs. 30,000+ per month from Aadhaar enrolment
Project Mandate to CSC by UIDAI
► Aadhaar enrolment
► eAadhaar Printing
► Demographic Data Update
► Biometric Data Update
► Database Seeding
► Best Finger Detection
► Authentication User Agency
► Authentication Service Agency
Transactions through CSC in Jan 2015
► Total Enrollments till date – 3.2 Cr► Total No. of PECs – 5,711► Total No. of Kits deployed – 11,733
13
Banking Services
Financial Inclusion – Banking
► Enrollment of customers, including collection ofbiometric & other details, provide card (ID Card,Debit, Card, Credit Card, PIN)
► Transaction facility like Deposit & Withdrawal ofmoney in an account with a bank, BalanceEnquiry & issue Receipts/ Statement ofAccounts.
► Remittances from an account with a bank to anaccount with the same
► Disbursal of credit facilities to borrowersinvolving small amounts strictly as per theinstructions of the Bank
Products offering
► No Frills Savings Bank account
► Recurring Deposit Accounts
► Remittances
► Fixed Deposit / Overdraft / Retail loans
► KCC/GCC
► Third party financial products (with prior approvalof the concerned Bank)
32.03
68.38
1.23 1.72 0.07
72.74
0.43 0.37 1.49 1.12 0.217.68
2.01 1.16 0.47 5.20 3.14 1.647.04
0.34 0.28 0.0010.00
10.0020.0030.0040.0050.0060.0070.0080.00
Commission(In Lakhs)
Banking Transactions on Daily Basis with key Banks - ~30337 transactions in a day
Financial Inclusion – Banking (contd.)
Commission through Banking Transactions in a month
Bank No. of Transactions
Andhra Bank 154
Bank of Baroda 29,203
Bank of India 22
Central Bank of India 1
Bank No. of Transactions
Corporation Bank 56
Kerala Gramin Bank 12
South Indian Bank 31
State Bank of India 855
15
Financial Inclusion – Banking (contd.)
1944
3735
7895
281054
151
4619
6713
0 321013688490
1940756944
3413841250
422 55
7050
22 68 0 35 540
100020003000400050006000700080009000
Approved CSCs
KO code Generated
CSCs Active
No. of Approved CSCs/ KO Code Generated / CSCs Active
10268
5614
281011091614
3851296615 524 91 926 392 258 178 144 76 265 98 44 14 13 278 243 170 123 72 195 817 143
02000400060008000
1000012000
No of KO Generated
Active KO
No. of KO Code Generated & Active KOs
Insurance Sales
Financial Inclusion – Insurance
Premium Collected till Jan 2015 ~68 Cr
Insurance PartnersGeneral Insurance Health Insurance Life Insurance
United India Insurance Religare Health Insurance Aviva
New India Assurance Star Health Insurance India First Life Insurance
Future Generali Apollo Munich SBI Life Insurance
HDFC ERGO LIC
IFFCO TOKIO ICICI Prudential
The Oriental Insurance co. HDFC Life Insurance
Bharti AXA
Reliance General
National Insurance
Royal Sundram
TATA AIG
ICICI Lombard
Shriram General Insurance
02,0004,0006,0008,000
7,769
1,1761,075 943 288 4 267 45No. of Transactions
Total Premium(In Lakhs)
5,747.62
932.33
95.4654.6637.5510.786.760.00
1,000.00
2,000.00
3,000.00
4,000.00
5,000.00
6,000.00
7,000.00
Total Amount(In Lakhs)
Pension Services – Form submitted by CSCs & PRAN generated
Financial Inclusion – Pension
211 434 5382359
13222370 1625
7600
18729
7250
3794 33135186 5572
02000400060008000
100001200014000160001800020000
Form Submitted by CSC's
PRAN Generated
Top 3 States (No. of Transactions)
0
10000
20000
► 30,000 VLE’s enabled to offer NPS Lite –Swavalamban Scheme online.
► Launching PRAN on EKYC platform
► NPS-Lite can be bought by e-KYC using OTP
RAJASTHAN
G2C Services
G2C Services delivered through
► 48 departments
► Over 80 services
ANDHRA PRADESH
G2C Services delivered through
► 37 departmetns
► Over 309 services
JHARKHANDG2C Services delivered through
► 20 departments
► Over 40 services
Addition of name in the electoral rolls
Deletion of name in the electoral rolls
Modification of name / other details in the electoral rolls
Transposition of name in the electoral rolls
Printing of EPIC card in color
Printing of Electoral roll ( Per Page)
Search Services
Registration of complaint
Issue of Replacement of Elector’s Photo Identity Card (EPIC)
Revenue for CSC Centres
Election Commission Services
What is the infrastructure Required for providing these services?
Printers provided by CSC-SPV
Election Commission Services (contd.)
► PC(s) or Laptops
► Internet Connectivity
► UPS (Optional)
► Printer
B2C Services - eCommerce
B2C Services
► Mobile Recharge
► DTH Recharge
► Dish TV E-charge
► Data Card Recharge
► IRCTC Railway Ticket Booking
► My Bus ticket Booking
► Bill Payments
► Entertainment
► E- Learning
Digital Literacy
► Course on Computer Concepts for VLEs (VLE CCC) to train 100,000 VLEs/CSC operators on basic
concepts of computer and computer-based services and practices by March 2016.
► Cyber Gram Yojana to impart basic IT literacy training to minority students, especially girls, studying
in 1668 madrasas/minority schools in West Bengal, Uttar Pradesh and Tripura.
► E-Inclusion: IT Training for Rural ST, SC and Women Beneficiaries successfully trained 18,754 ST,
16,947 ST and 18,091 women beneficiaries in basic IT skills from 19 states across the country.
Education
Financial Literacy
► NABARD Financial Literacy Programme trained 1,01,359 rural youth, especially women, on aspects
of financial literacy in the states of Himachal Pradesh, Rajasthan, Jharkhand, Bihar and Uttar
Pradesh.
► Investor Awareness Programme was carried out in 300 select CSCs of Assam, Chhattisgarh, Madhya
Pradesh, Jharkhand, Odisha and West Bengal to impart investor awareness for 9752 rural
beneficiaries.
Education (contd.)
Educational Facilitation Services
Education (contd.)
Services No. of Transactions till August 31, 2015
Services for NIELIT courses like CCC, BCC, O’ Level, A’ Level, B’ Level, and C’ Level courses
15,861 candidates registered for NIELIT courses and examinations
NIOS Services7845 candidates registered for admissions and examinations of various NIOS streams.
Basic Computer Course (BCC) for people in rural areas626 candidates registered for BCC course.
English for Aam Aadmi (online course by GOLS)450 candidates registered for the course.
Cricket Strokes (online cricket coaching by ace cricketer
Kris Srikkanth)
37 registrations
National Digital Literacy Mission (NDLM)
Education (Contd.)
► National Digital Literacy Mission is an ambitious programme formulated under the ‘Digital India’
initiative to impart digital literacy to 52.5 lakh persons, in the age group of 14-60 years, across the
country.
► Scheme also covers all Anganwadi workers and Accredited Social Health
Activist (ASHA) workers and authorised ration dealers across the country.
► Two levels of IT training to be provided: Appreciation of Digital Literacy
(Level 1) and Basics of Digital Literacy (Level 2)
Health
0
20
40
60
80
100
2 2 1 2 5
2515 13
4632
25
51
2036
66
10081
64
Health – Apollo Transaction Status
5,000 VLE’s are enabled to offer Health services; Services offered
► Telemedicine - Apollo
► Telemedicine- Medanta
► Diagnostics- Swasthya Slate
► Tele Ophthalmology- Venu
► Tele Ophthalmology – Arvind Eye
Utilisation of CSCs in roll out of National Optical Fibre Network (NOFN)
National Optical Fibre Network (NOFN)
► Bharat Broadband Network Limited (BBNL), a Special Purpose Vehicle (SPV), set up by GoI, Ministry of
Communication & IT, Department of Telecommunications for the establishment, management and operation of
National Optical Fibre Network (NOFN)
► CSC SPV & BBNL has signed MoU for utilisation of CSCs in roll out of National Optical Fibre Network (NOFN)
across the country
► Target is 2.50 lacs GPU connected through NOFN
► CSCs are in process of using NOFN in Kerala