PROFESSIONAL COMMUNICATIONS SPEECH CLASSES · Professionalism – The methods, character, status, behavior, etc. of a professional. 3. Values – The social principles, goals or standards

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Professional Communications

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Professionalism In The

Workplace

Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

ProfessionalA person who is expert at his or her work.


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PROFESSIONAL COMMUNICATIONSSPEECH CLASSES

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ProfessionalismA specific style of behavior in the workplace.

3Copyright © Texas Education Agency, 2012. All rights reserved. Images and other multimedia content used with permission.

ValuesThe social principles, goals, or standards held or accepted by an individual, a class, a society, culture, etc.


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MoralsRelating to, dealing with, or capable of making the distinction between right or wrong conduct. principles

standards

beliefs with respect to right or wrong behavior


Right

In accordance with fact, reason, justice, law, and morality.


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WrongContrary to fact or reason, unlawful, crooked, twisted, immoral, improper.


A set of conventional principles and expectations that are considered binding on any person who is a member of a particular group.

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Code of Conduct


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Employee ExpectationsWhat is expected of the employee to get the job done.


Unprofessionalism

Not conforming to the standards of a profession; contrary to the accepted code of conduct of a profession.


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Characteristics of a Professional

Honest

Skilled

Courteous

Reliable

Considerate

Dependable

Cooperative

Committed


Professionalism is judged by:

Unwritten rules

Code of conduct

Culture

Expectations and standards

One’s personal values


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How Are You Judged As A Professional?

Your Communication

Your Image

Your Competence

Your Demeanor

Your Appearance

Your Behavior

Your Attitude


Unprofessional Behavior Conduct that could be characterized as harassment or discrimination.

Verbal threats of violence,retribution, or lawsuits.

Verbal outbursts.

Inappropriate physical touchingor contact.

Arguing in front of customers,clients and families.

Physical actions that threaten others such as throwing or knocking down objects.

Insults, verbal comments, or criticism intended to belittle or berate others.


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Always Remember!

Keep personal issues separated from the workplace!


AAVTC: Professional Communications: Professionalism In The Workplace Copyright © Texas Education Agency, 2012. All rights reserved.

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Professionalism in the Workplace

KEY TERMS AND CONCEPTS

1. Professional – A person who is an expert at his or her work.

2. Professionalism – The methods, character, status, behavior, etc. of a professional.

3. Values – The social principles, goals or standards held or accepted by an individual, a class, a society, etc.

4. Morals – Relating to, dealing with, or capable of making the distinction between right or wrong. Principles, standards, habits with respect to what is right or wrong.

5. Right – In accordance with fact, reason, justice, law, and morality.

6. Wrong – Contrary to fact or reason, unlawful, crooked, twisted, immoral, improper.

7. Code of Conduct – A set of conventional principles and expectations that are considered binding on any person who is a member of a particular group.

8. Employee Expectations – What is expected of the employee to get the job done.

9. Unprofessional – Not conforming to the standards of a profession; at variance with or contrary to professional standards or ethics.

10. Characteristics of a Professional: a. b. c. d. e. f. g. h. i. j.

11. What are the perspectives of a professional? a. b. c. d. e.

12. What are the unwritten rules of professionalism? a. b. c. d. e.

AAVTC: Professional Communications: Professionalism In The Workplace Copyright © Texas Education Agency, 2012. All rights reserved.

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13. How are you judged as a professional? a. b. c. d. e. f. g.

14. Unprofessional Behavior

a. b. c. d. e. f. g. h.

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Planning and

Responsibility

Life after High School, Goals, and Finances


Questions to ask yourself before graduating:

1. Do you know exactly what you want to be?

2. How can you get there?

3. Are you unsure of your plans?

Life after High School


PROFESSIONAL COMMUNICATIONSSPEECH CLASSES

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Regardless of what you want to be, you will likely be heading toward higher education of some kind.

For this reason, you will need to know about:

Careers

Academic preparation for college

How to pay for college

How to manage your financial life

after you graduate

Life after High School


Be Responsible

Complete your own financial aid paperwork for college.

Be in charge or have equal input in paying your bills and managing your finances.

Do thorough research before making purchasing decisions.

Have your own checking and savings accounts.

Create a personal budget.

Know how to manage your credit and credit score.4Copyright © Texas Education Agency, 2015. All rights reserved.

Images and other multimedia content used with permission.

4/6/2020

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Create Your Budget

Savings (amount to save each month)

Fixed Expenses (typically same amount each month):

Auto, Rent, Student or Personal Loan, Utilities, and Phone

Flexible Expenses (vary each month) :

Food, Clothing, and Entertainment


Manage Your Credit

There are 3 reporting agencies to check your score:

Equifax, Trans Union, and Experian

Do not take out too many credit cards or loans.

Pay on time.

Pay more than the monthly amount due.

Make sure the interest rate is low and worth the

spending.


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Know Your Paycheck Deductions

Taxes

Insurance

Social Security

Medicaid

The amount you choose as an allowance:

Higher amount = Less taxes taken out of each paycheck, but less back at the end of the year.

Lower amount = More back at the end of the year, but more taken out of each paycheck.


Set Goals

Be specific ‐ Define what you want to achieve and when.

Be realistic ‐Make certain your goals are attainable. Setting unattainable goals will only lead to disappointment when they are not achieved.

Write them down ‐ Keep records of your goals, and mark them off as you achieve them. Writing down goals, reviewing them, and recording your progress can motivate you.


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Additional Reference

Texas Reality Check

http://www.texasrealitycheck.com/

Created for Texas students, teachers, and administrators by the Texas Workforce Commission and the Texas Education Agency.


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Your “Life after High School Guide” document with

your screen shot pasted and 3 paragraphs

Be prepared to discuss your

“Life after High School Guide” findings.

Your “Be Responsible” document to be graded by your peers and discussed

Checkpoint

AAVTC: Professional Communications: Planning and Responsibility: Life after High School, Goals, and Finances Copyright © Texas Education Agency, 2015. All rights reserved.

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Be Responsible Handout

• Go to http://www.mappingyourfuture.org/downloads/financialliteracyguide.pdf and read.

• Write a paragraph summarizing each of the following steps, using what you have read. (10 paragraphs in all, separated by the headings below.)

• Include a header with your name, class and date. This document will be evaluated by your peers. Step 1: Be accountable and responsible. Step 2: Plot your course. Step 3: Understand your income. Step 4: Open a checking account. Step 5: Open a savings account. Step 6: Create a budget. Step 7: Borrow smart. Step 8: Manage your credit cards wisely. Step 9: Review and understand your credit report. Step 10: Know when to ask for help.

AAVTC: Professional Communications: Employ Me Copyright © Texas Education Agency, 2012. All rights reserved.

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Employ Me: Submitting a Professional Application Part I: Editing a Cover Letter Directions: Edit the following cover letter. Insert proper punctuation, correct misspelled words and grammar errors, insert paragraph breaks and rewrite sentences to improve the structure as needed. June 15 2012 mister john smith The XYZ Company 12345 main street suite 555 Your Town, texas 77777

Mister

Please consider my application for the customer relations representative position advertised on your Web

site on June 9. I am excited about this opportunity and believe that I have the training, experience to fill

the position because i will graduate from Parker high school next week June 16. In high school i majored in

business education courses in marketing, communications, and accounting and maintained a 3.0 gpa and

worked part-time as a receptionist at a real estate firm, which helped me develop strong interpersonal

communication skills. in my senior year i participated in our schools co-op program. Through this co-op

program i acquired on-the-job experience as an assistant sales correspondent for the value insurance

company. My dutys included: following on customer requests for 6 sales representatives. In this position i

discovered an aptitude for relating to customers and served their needs. I am enclosing a complted app

and resume that will give you an over view of my education, and experience. i would appreciate the

opportunity to talk with you about this positon and I can be reached by e-mail and telephone and my

contact information is above. Thank you for youre time please I hope to hear form you soon.

Love,

kelly


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Part II: Completing a Job Application Directions: Complete the following job application form. Key your responses in the spaces provided or print the information in your very best handwriting.

Personal Information Last Name

First Name

Middle Initial

Address

City

State

Zip

How long at present address?

Phone Number

Last four digits of Social Security Number

What date will you be available for work?

Type of employment desired ______ Full-Time Only ______ Part-Time Only ______ Full or Part-Time

If hired, can you furnish proof that you are legally eligible to work in the United States?

If hired, can you furnish proof of age?

What position are you applying for?

What are your salary requirements?

Hours you will be available to work

Have you ever been convicted of a felony?

If yes, please explain

The XYZ Company is a drug-free employer and you will be required to pass a drug screening test as a condition of employment. I understand and agree to participate in this testing. ( ) initials

Computer Software Knowledge

List the software that you have experience using and your level of proficiency for each.


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Educational Information Name and Address of School Course of Study List Diploma or Degree

High School

Other Education/ Training

Employment History List your two most recent employers, beginning with your present employer.

Company

Start Date

Supervisor

Salary

Address

End Date

Position and Responsibilities

City/State/Zip

Telephone

Reason for Leaving

Company

Start Date

Supervisor

Salary

Address

End Date

Position and Responsibilities

City/State/Zip

Telephone

Reason for Leaving

Signature: ____________________________________________ Date:___________________

Documents

PROFESSIONAL COMMUNICATIONS SPEECH CLASSES · Professionalism – The methods, character, status, behavior, etc. of a professional. 3. Values – The social principles, goals or standards