Presentation on BCP (2)

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    What is Business ContinuityWhat is Business Continuity

    y Business continuity planning (BCP) is

    planning which identifies the

    organization's exposure to internal and

    external threats and synthesizes hard andsoft assets to provide effective prevention

    and recovery

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    y In plain language, BCP is working out how

    to stay in business in the event of disaster.

    Typical incidents include local events like

    building fires, regional incidents likeearthquakes or floods, or national

    incidents like pandemic illnesses. However,

    it is not limited to just that.

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    Evidence that firms do not invest enough time andresources into BCP preparations are evident in disaster

    survival statistics.

    y Fires permanently close 44% of the

    business affected. In the 1993 World Trade

    Center bombing, 150 businesses out of

    350 affected failed to survive the event.Conversely, the firms affected by the

    September 11 attacks with well-

    developed and tested BCP manuals wereback in business within days.

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    y A BCP manual for a small organization

    may be simply a printed manual stored

    safely away from the primary work

    location, containing the names, addresses,and phone numbers for crisis

    management.

    y Firms should ensure that their BCPmanual is realistic and easy to use during

    a crisis.

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    y The development of a BCP manual can

    have five main phases:

    y Analysis

    y Solution design

    y Implementation

    y Testing and organization acceptance

    y Maintenance.

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    y After defining recovery requirements,documenting potential threats it is recommendedto detail a specific disasters unique recoverysteps. Some common threats include the

    following:y

    y Diseasey Earthquakey Firey Floody Terrorismy Random failure of mission-critical systems

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    Why should BCP be tested?Why should BCP be tested?

    y The purpose of testing is to achieve

    organizational acceptance that the

    business continuity solution satisfies the

    organization's recovery requirements.Plans may fail to meet expectations due

    to insufficient or inaccurate recovery

    requirements, solution design flaws, orsolution implementation errors.

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    y Maintenance of a BCP manual is brokendown into three periodic activities. Thefirst activity is the confirmation of

    information in the manual, roll out to ALLstaff for awareness and specific trainingfor individuals whose roles are identifiedas critical in response and recovery. The

    second activity is the testing andverification of technical solutionsestablished for recovery operations.

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    In case of a natural disaster like an

    earthquake or a Fire Hazard the

    entire staff shall evacuate the premisesusing the safest evacuation path defined.

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    Do not wait to switch offyour work

    stations or collect your belongings

    after your hear the siren

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    Do not rush and create havoc and causea stampede. Follow the safe

    evacuation path in full decorum andcalm

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    Do not hide under tables or chairs

    as you may get trapped inside.

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    Do not stand near windows

    or glass partitions.

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    Do not use elevators to

    descend from the building

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    In case ofa fire hazard lie low while

    walking and have a wethandkerchiefplaced on your nose

    so the smoke will not suffocate you

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    Assemble in the safe assembly area

    and report to your immediate Spocfor a head count

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    Bring to the notice ofyour spoc

    ifyou find any ofyour

    colleagues missing

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    Do not panic and cut the line. Keep the person busy talkingand askleading questions like:

    Why do you intend to do it?

    Which outfit do you belong to?

    Doyo

    u have anything againsto

    uro

    rganizatio

    n? Are you supporting a wrong cause?

    What is your name? etc.

    This will help in identifying the line he/she is calling fromor his/her identity to some extent

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    After you finish the call do not keep it to

    yourself inform your immediate spoc or

    callcompany help line 91 20Ajit Mobile 9175609034

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    TheThe entire staff shall evacuate theentire staff shall evacuate the

    premises using the safest evacuationpremises using the safest evacuation

    pathpath defineddefined using the safeusing the safeevacuation pathevacuation path

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    Assemble in the safe assemblyAssemble in the safe assembly

    areaarea andand report to yourreport to your

    immediateimmediate SpocSpoc forfor a head counta head count

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    In case ofa Facility downtime viz poweris cut from the facility, the companyhas a backup inverter a UPS and a

    generator.Save your work continuously as you go

    ahead.

    This will save data losses and reworking6/29/2011

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    Full redundancy required in a disastersituation can be achieved by having a

    data backup system in place.

    Important data will be stored at aplace distant from the company

    premises on a different serveror abackup system

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    A password will sent to some agents at

    specific intervals on their mobile. Theyare then required to call back. The

    response time will be checked to

    ascertain the alertness6/29/2011

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