www.span.eu

Pregled poslovanja

Pregled poslovanja

Sadržaj

• O Spanu

• Misija i vizija

• Vrijednosti

• Proizvodi i usluge

• Činjenice i brojke

• Zaposlenici, korisnici i partneri

• Kvaliteta

• Organizacije, članice grupe

Pregled poslovanja

O Spanu

Span je osnovan 1993. godine i najstariji je hrvatski Microsoft Certified Solution Provider.

Danas je Span istaknuta tvrtka na hrvatskom ICT tržištu sa uspješno završenim projektima i mnogima u tijeku za lokalne, ali i inozemne klijente.

Spanov IT Service Desk je jedan od najnaprednijih, koji pruža podršku za sistemsku, mrežnu i hardversku infrastrukturu korisnika, kao i za osobna računala krajnjih korisnika 24 sata dnevno.

JEDNOSTAVNOST RJEŠENJA - HARMONIJA ZNANJA, TEHNOLOGIJE I ISKUSTVA

Span je vodeća hrvatska tvrtka u pružanju profesionalnih usluga projektiranja i izgradnje informacijskih sustava, tehnološkog školovanja i tehničke podrške za korisnike.

Pregled poslovanja

Misija i vizija

Vizija

Zajedno s korisnicima stvaramo digitalnu budućnost.

Misija

Pomažemo korisnicima u digitalnoj transformaciji poslovanja primjenom inovativnih, sigurnih i pouzdanih tehnoloških rješenja.

Pregled poslovanja

Vrijednosti

Ljudi čine razliku

Ljudi predstavljaju nešto najvrijednije što imamo u Spanu. Uspješni možemo biti jedino ukoliko su nam zaposlenici privrženi i visoko motivirani te vole raditi svoj posao. Stoga ih na svakom koraku podržavamo u ostvarenju punih potencijala te vrednujemo svaki njihov doprinos ukupnom uspjehu tvrtke.

Timski rad

U Spanu radimo na ostvarenju zajedničkih ciljeva te spremno dijelimo informacije, usklađujemo svoje aktivnosti i surađujemo s našim korisnicima i kolegama, a sve s ciljem rješavanja potencijalnih problema na obostrano zadovoljstvo.

Pregled poslovanja

Vrijednosti

Briga za korisnike

U Spanu sa svim svojim korisnicima i vendorima radimo kao scijenjenim poslovnim partnerima. Pažljivo slušamo njihovekomentare i utiske te učimo od njih kako bi im mogli osiguratioptimalna IT rješenja. Vjerujemo da upravo naši korisnici (unutarnji ivanjski) mogu najbolje procijeniti kvalitetu našeg rada.

Usmjerenost prema budućnosti

Kao suvremena IT kompanija svojim korisnicima želimo osigurati uvid u najnovije tehnologije, efikasne načinenjihove implementacije te njihovu učinkovitu primjenu. Uvijek nastojimo biti proaktivni – predviđati tehnološke iposlovne trendove, kako bi svojim korisnicima uvijek mogli ponuditi pravovremeno i optimalno rješenje.

Pregled poslovanja

Vrijednosti

Kontinuirano poboljšavanje, inovacija i učenje

Uvijek radimo s najsuvremenijim tehnologijama. Kontinuirano poboljšavamo svoje procese, vještine i znanja. Tražimo nove, bolje načine poslovanja kako bi nas naši korisnici s pravom smatrali vodećim inovatorima.

Operativna izvrsnost

Kako bi osigurali vodeću poziciju „malog diva“ na tržištima na kojima djelujemo i s tehnologijama koje koristimo, moramo imati uporište u efikasnim internim poslovnim procesima, disciplini i kontinuiranom usvajanju najboljih praksi.

Pregled poslovanja

Proizvodi i usluge

Produktivnost

komunikacija • kolaboracija • MS Windows • ispisna rješenja • upravljanje osobnim računalima • mobilnetehnologije

Infrastruktura

projektiranje informacijskih sustava • migracija • virtualizacija • zaštita i pohrana podataka • informacijskasigurnost • upravljanje infrastrukturom

Softver

Microsoft licenciranje • upravljanje softverskom imovinom (SAM)

Oblak

MS Windows Azure • MS Office 365

24x7 upravljanje infrastrukturom

najnapredniji IT Service Desk • podrška

Pregled poslovanja

Činjenice i brojke

STRAST PREMA POSLU NIJE MJERLJIVA, ALI NAŠI REZULTATI JESU:

1993

300+

226,4 milijuna

24x7

4.800

100+

99,98%

2000+

34,9

49%

200+

godina osnutka

firme

Spanovaca u grupi

godišnji prihod u

kunama u 2015.

dostupnost Span

podrške

prosječan broj mjesečno

riješenih tiketa

incidenata riješeno

u okviru SLA

proaktivno

nadziranih servera

prosječna dob

zaposlenika

zaposlenika sa visokom ili

višom stručnom spremom

zaposlenika sa stručnim

certifikatom

država na 5

kontinenata Ažurirano: veljača 2017.

…I JOŠ UVIJEK RASTEMO!

Pregled poslovanja

Zaposlenici

• 7 x Symantec Certified

• 3 x Citrix Certified

• 4 x Fortinet Certified

• 16 x CompTIA Certified

• 4 x Ruckus Certified

• 2 x SafeCom Certified

• 5 x Ysoft Certified

300+ zaposlenika

• 1 x Microsoft Certified Master

• 97 x Microsoft Certified

• 5 x ITIL Certified

• 1 x ITIL Master

• 4 x PMP Certified

• 10 x CISCO Certified

• 15 x HP Certified

• 5 x VMware Certified

Pregled poslovanja

Korisnici

USPJEH DIJELIMO S NAJBOLJIMA

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Partneri

Kao respektabilan partner kojeg je Microsoft odabrao za suradnju, razvoj i testiranje njihovih proizvoda, proširili smo svoje kompetencije na sva postojeća Microsoft rješenja, s posebnim naglaskom na Microsoft Office 365 u kombinaciji s Microsoft Windows Azure.

Certificiranje naših zaposlenika iznimno nam je bitno. Svaki certifikat dokazuje kompetentnost na osobnoj, ali i na razini organizacije te snagu potrebnu za implementiranje i osiguravanje podrške određenih tehnologija.

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