Ppt's Communication

8/3/2019 Ppt's Communication

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Team Management

Communication Group and

Team

PREPARED BY-JAWAHAR.P



Communication Principles

Be aware of

your

communication

Appropriately

adapt your

message toothers

Effectively use

and

interpret verbal

messages

Listen and

respond

thoughtfully to

othersEffectively use

and

interpret

nonverbal

messages



Understanding Gr oup and Team

Communication

Groups and Teams Defined

Types of Groups and Teams

Group and Team Dynamics

Group and Team Phases of Development

Diversity in Groups and Teams: Adapting to

Differences



Gr oups and Teams Defined

Communicating In Small Groups

consists of a small number of peo ple

common purpose

sense of belonging

members exert influence on others in the gr oup

Small group communication is the transactive pr ocess of creating meaning among 3 to 15 peo ple

who share a common purpose, who feel a sense of

belonging, and who exert influence on each other.




Communicating In Teams

A team is a coordinated gr oup of peo ple

organized to work together to achieve a

specific, common goal.




Distinctions BetweenGroups and Teams

Teams develop clearly defined responsibilities for

team members.

Teams have clearly defined rules for team

operation.

Teams develop clear goals.

Teams develop a way of coordinating their efforts.



Characteristics of Effective Team

Members

Experience

Problem-Solving

Ability

Openness

Supportiveness

Action Oriented

Positive Personal Style



Understanding Types of Gr oups and Teams

Primary Groups

exist to fulfill the basic human need of associating with others

Study Groups

meet to learn new ideas

Therapy Groups

exist to provide treatment for the personalproblems that group members may have



Understanding Types of Gr oups and Teams

Problem Solving Groups

exist to resolve an issue or overcome anunsatisfactory situation or obstacle to achieve

a goal

Focus Groups

small groups of people who are asked to

discuss a particular topic or issue

Social Groups

exist just for the joy of socializing with others



Understanding Gr oup and Team Dynamics

Roles

consistent ways you communicate with others

in a group

Types of Roles

task

social

individual

Chapter 9: Understanding Gr oup and Team Communication




Rules

team ground rules

orms

standards that determine what is

appropriate and inappropriate

behavior in a group

Status

an individual¶s importance and

prestige





Power

the ability to influence others¶ behavior

Types of Power

legitimate (respect for position)

referent (based on attraction) expert (influence from a person¶s knowledge)

reward (ability to satisfy needs)

coercive (sanctions and punishment)





Cohesiveness

degree of attraction

that members of a

group feel toward

one another and the

group




Understanding Gr oup and Team DynamicsChapter 9: Understanding Gr oup and Team Communication

Cohesive Groups Uncohesive GroupsEmphasize ³we´ rather than ³I´ Emphasize individual contributions

Reinforce good attendance Less emphasis on attendanceEstablish group traditions Less effort to develop traditionsSet clear goals Avoid setting goalsEncourage participation Limit participationCelebrate accomplishing goals Discourage group celebrationStress teamwork and collaboration Stress individual accomplishment




Communication Interaction Patterns

a pattern of communication that identifies the

frequency of who talks to whom

Networks of Communication

all-channel

chain wheel




All-Channel Network

everyone talks to everyone else





Dynamics

Chain Network

people convey a message through one personat a time




Dynamics Wheel Network

one person receives most of the messages



Understanding Gr oup and Team Phases of

Develo pment

Orientation

primary tension

Conflict

secondary tension

Emergence

conflict is reduced

Reinforcement

group develops a sense of ³we´

Process Nature of Group Phases



Understanding Diversity in Gr oups and

Teams

Differences in Working Collectively or

Individually

individualism and collectivism

Differences in the Use of Time

monochronic/polychronic

Differences in the Use of Personal Space

high-contact/low-contact

Documents

Ppt's Communication