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PROGRAM OVERVIEW WEBINAR2019-2020 CYCLE
TECH FOR SOCIAL GOOD
Alexa FradellaAmericas Program Manager New York
Felicity ‘Flic’ GoodmanEuropean Program LeadLondon
Madeline HutchinsonAmericas Program LeadNew York
Kajal HiraniAsia Pacific Program LeadMumbai
Neha GoelAsia Pacific Program LeadBangalore
Mohini RaoGlobal Program LeadLondon
GLOBAL FORCE FOR GOOD PROGRAM MANAGEMENT TEAM
AGENDA
Introduction to the ProgramWhat is Force for Good and how it works?
Application Process OverviewHow can my organization apply to Force for Good?
Core Project SolutionsWhat types of projects are a good fit?
INTRODUCTION TO THE PROGRAMWhat is Force for Good and how does it work?
TECH FOR SOCIAL GOODLifting up communities around the world through the power of people and technology.
TECH FOR SOCIAL GOOD
To learn more, go to our website.
24-hour coding challenges for students to showcase their skills, work side by side with
our employees, and solve real-world problems for social good organizations.
8 month program connecting JPMorgan Chase & Co. technologists with nonprofit organizations
to build technology solutions to help achieve their missions.
Programs that aim to inspire children ages 5-18 through a variety of technology opportunities -including education, coding and mentorship.
An initiative that allows JPMorgan to sponsor hackathons organized by universities or other
parties across the globe.
YOUTH PROGRAMSSPONSORED HACKSFORCE FOR GOODCODE FOR GOOD
GLOBAL IMPACT TO DATE
NONPROFITS OUR PEOPLE TECHNOLOGY SOCIAL IMPACT
4500+ Tech volunteers 150K+ hours contributed460+ solutions delivered
FORCE FOR GOOD OVERVIEWForce for Good connects JPMorgan Chase & Co. technologists with nonprofit organizations to build technology solutions to help achieve their missions.
JPMC will not provide any direct funding to any participating organizations with the exception of travel (if the project team is not co-located).
TECH FOR SOCIAL GOOD
INDIAo Bengaluruo Hyderabado Mumbai
ASIA PACIFICo Australiao Hong Kongo Singapore
LATIN AMERICAo Buenos Aires
EUROPEo Bournemoutho Dublino Glasgowo London
NORTH AMERICAo Brooklyno Chicagoo Columbuso Dallaso Houstono Jersey Cityo Manhattano Tampao Delawareo Seattleo San Francisco
TECH FOR SOCIAL GOOD
PROGRAM LOCATIONS
TECH FOR SOCIAL GOOD
PROGRAM TIMELINE
NOV
DEC
MAR
APR
MAY
JAN / FEB
SEP / OCT JUN
PROJECT LAUNCH EVENT
MID-CYCLE CHECK-IN
PROJECT SHOWCASE EVENT
8 month project cycle
RECONFIRM YOUR PROBLEM STATEMENT Provide clarity on your wants and needs. Complete a
questionnaire to help teams understand your
organization and project challenge.
TECH FOR SOCIAL GOOD
NONPROFIT JOURNEY
Ongoing: Attend weekly calls or in-person meetings with your project team
SELECT YOUR SOLUTIONExplore options with FFG team to select a sustainable tech solution that meets your requirements. Provide access to any systems or 3rd party vendors.
PREPARE FOR YOUR SOLUTIONIdentify main users to train and define implementation approach to embed into your organisation.
MAINTAIN YOUR SOLUTIONAfter the Force for Good cycle ends, continue to sustain your solution.
Note: No long-term support will be provided.
ATTEND A PROJECT LAUNCH EVENTAttend a readiness session to prepare for your FFG journey. Meet your team as part of a project kick-off workshop.
TEST AND PROVIDE FEEDBACKTest (or leverage staff/end users ) the solution early & provide continuous feedback on releases.
HANDOVER AND SHOWCASEWork with FFG Project team to receive solution to production. Attend showcase event to demo final solutions with your project team.
TECH FOR SOCIAL GOOD
NONPROFIT TEAM JPMORGAN CHASE PROJECT TEAM
FORCE FOR GOOD PROGRAM MANAGEMENT TEAM
Development Team6+ entry-level software engineers
Project Leadership Team3 experienced technologists
Key Playerso Main Point of Contacto Leadership / Boardo End Userso Tech Resource(s)o Third-party vendor
Desirableo Communicationso Business Manager
PROJECT TEAM STRUCTURE
CORE PROJECT SOLUTIONSWhat types of projects are a good fit?
Website builds and migrations Content Management System, Learning Platform
Database builds and migrationCustomer Relationship Management (CRM)
Data Analytics / VisualizationDeriving insights to inspire action
Please ensure you review the detailed project solution examples which are included in the appendix before you apply.
Application developmentMobile or Web based application
Communication platformsSocial platform for service users
TECH FOR SOCIAL GOOD
SOLUTION TYPES
“Force for Good built us an interactive “Skills for School” web app to support the roll out of one of our core programs for younger learners.”
An educationalnonprofit
“Our new hybrid app has helped our staff in the field to deliver rapid humanitarian responses, ultimately saving lives.”
A child protection nonprofit
“This application has automated our processes and enabled frequent food donors to schedule pickups from our volunteers.”
A food security nonprofit
APPLICATION PROCESS OVERVIEWHow can my organization apply to Force for Good?
June Program Overview Webinars
Webinars will review:
o Program overviewo Core project solutiono Application process overview
June 6Application Opens
Details about your organization:
o Missiono Organization overview o Challenge summaryo Project vision o Foreseeable impact
July 15Application Deadline
Next steps after application:
o Application reviewo Follow-up call (if required)
September Participation Finalized
Post acceptance:
o Legal contracting o Virtual introduction to Project
Leadership Team to review problem statement
o Project launch event
Note: Some of the dates and milestones may shift based on program needs.
TECH FOR SOCIAL GOOD
2019-2020 NONPROFIT APPLICATION TIMELINE
DUE DILLIGENCEPasses JPMorgan Chase & Co. Due Diligence reviews on organization
TECH FOR SOCIAL GOOD
THINGS TO CONSIDER WHEN APPLYING
TECHNOLOGY NEED TO ACCELERATE IMPACTSolution is a genuine need for organization to scale impact 1
EXECUTIVE LEVEL SPONSORSHIPBuy in from senior management and board (if applicable) asintegral to organization strategy
3
CAPACITY TO SUSTAIN SOLUTIONOrganization has internal capabilities (skills / investment) to maintain solution post program
5
SCOPE OF PROJECTSolutions can be delivered over an 8 month period, at approx. 500 hours of effort
7
IMPACT (SOCIAL / FINANCIAL)Solutions should deliver tangible impact to accelerate core mission2
DEDICATED CLIENT CONTACT ON PROJECT (2-4 hrs/wk)Commitment to dedicate time throughout project to provide
feedback to teams on solution throughout4
REVIEW CORE SOLUTION TYPESConsider the core solution types when defining your
project vision.6
CO-LOCATIONCo-located with JPMorgan Chase & Co. technology sites8
STEPS TO SUBMIT APPLICATION ONLINE
Access Application Link
techforsocialgood.force.com/applyFFG
Confirm Email
Click on email sent to you & confirm email address
Login & Apply
Log back into the portal and complete application. You can
save your work along the way & come back at another time
Submit Application
Please ensure you submit your application no later than 15th July
TECH FOR SOCIAL GOOD
SOCIALIZE THE OPPORTUNITY
TIME AND INVESTMENT
RAISEQUESTIONS
EARLY
TECHNOLOGY ENGAGEMENT
PUT THE USER FIRST
REVIEW APPLICATION
DON’TSOLUTION IT
TIPS FROM PREVIOUS NONPROFIT CLIENTS
TECH FOR SOCIAL GOOD
Q&AGroup Mailbox : [email protected]
APPENDIX
DATABASE BUILD AND MIGRATION
o The organization currently managed their volunteer community through manual processes utilizing various spreadsheets
o They wanted to be able to seamlessly collect volunteer information, send volunteer opportunities, push and communications about upcoming volunteer opportunities through one central repository.
APPLICATION DEVELOPMENT
o The organization was looking to provide real-time training and announcements to employees across various locations providing aid to individuals in need
o They needed the information to be accessible offline as many employees were in remote areas without cellular service.
o The Force for Good team built out a CRM database which enabled the organization to:• Easily post volunteer opportunities • Facilitate volunteers to sign up via online forms• Send communications via an automated email tool• Produce reports to review volunteer community
membership
o The solution helped save the organization ~100 hours of manual effort per week!
CH
ALL
ENG
EP
RO
JEC
T SO
LUTI
ON
& IM
PA
CT
COMMUNICATIONS PLATFORM
o The organization was looking for a way for their constituent base to interact with each other in a safe environment
o The organization wanted to host online webinars for their constituents
o The organization was currently using a private online group on social media but had no control over the content or the users in the group.
o The Force for Good team built out an online communication platform which connects the community of participants with peers, instructors and mentors of the program to directly chat and interact with each other
o The tool also allowed the participants to upload program deliverables and receive real-time feedback from others.
o The Force for Good team built a native mobile application that could be used offline without internet access
o Real-time updates can be instantly uploaded into the cloud by the organization, giving employees on the frontlines access the latest information once they have WiFi.
FORCE FOR GOOD SOLUTION EXAMPLES
TECH FOR SOCIAL GOOD
FORCE FOR GOOD SOLUTION EXAMPLES
DATA ANALYTICS / VISUALIZATION
o The organization was looking for insight into why donors donated to their organization and wanted to understand trends & correlations between different sets of donor data they had captured over the past 5 years
o The organization currently had structured data captured in a CRM database.
LEARNING MANAGEMENT SYSTEM
o The organization wanted a way to scale their training programs to reach more individuals
o Their trainings needed to be shown in multiple languages and the organization wanted to track who was completing the trainings.
o The Force for Good team leveraged an analytics tool to help the organization analyze and visualize their existing data
o The team integrated the solution with the organization’s existing CRM database for seamless data transfer
o The solution helped the organization decipher which dollar pledge levels were most appealing to their donors & the best times to launch donation campaigns.
PR
OJE
CT
SOLU
TIO
N &
IMP
AC
T
CONTENT MANAGEMENT SYSTEM
o The organization wanted to make updates to their website - the look and feel was also outdated and not mobile friendly
o The organization was paying a large monthly fee to maintain the website.
o The Force for Good team migrated the organization’s website to a content management system
o The organization is now able to update website information on their own without the dependency on a 3rd party provider
o The Force for Good team also built a custom plug-in to enhance existing pages
o The solution ultimately saved the organization ongoing operating costs of a thousands of dollars a year.
WEBSITE BUILDS AND MIGRATIONS
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ALL
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o The Force for Good team leveraged an existing CMS product and installed a learning management system plug-in
o The plug-in allowed the organization to upload training modules and incorporate interactive quizzes
o The solution also allowed for the content to be displayed in multiple languages
o Individual information could be recorded and was linked to the organizations database to track attendance.
TECH FOR SOCIAL GOOD
APPLICATION HELP
To begin the application, you will need to create an account. To do that, you will click on the ‘Register an account to apply’
and then enter your personal information and email.
Once you complete creating your account. You will receive an email to confirm your account. In that
email, you will need to click on the link to create a password for your account.
After creating your password, head back to the application link and use your email & password to log
into the application!
TECH FOR SOCIAL GOOD
CREATING AN ACCOUNT
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You can save your application & return to it at a later time for completion. In order to save your progress, hit the ‘Save for later’ button at the bottom of the
screen.
You will be prompted with a dialog box and you can click ‘OK’ to save your application.
When you are ready to return to your application, log back in and click the ‘Home’ button at the top of the screen. You should see your latest application in your paused flows. You can click ‘Resume’ to puck
up where you left off last time!
TECH FOR SOCIAL GOOD
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SAVING YOUR PROGRESS
