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Copyright © 2010 Callbox. All rights reserved.

Lead Generation in Australia and Asia Pacific

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How does our lead generation process works, what services are included, learn more about the Callbox Data Warehouse in the Asia Pacific and work with the Top Outsourcer for the 2011. For for information, visit us at: http://www.callboxinc.com/resources/media-gallery.html

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Page 1: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Page 2: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

CALLBOX SALES AND MARKETING SOLUTIONS

for medium-sized and large enterprisesthrough

DirectDirectMarketingMarketing

Sales Force ManagementSales Force Management

WebWebMarketingMarketing

DatabaseDatabaseServicesServices

Page 3: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

AWARDS

Top Outsourcer Awards (Contact Center World)

• Top Outsourcer of the Year

• 1st in Percentage Growth of Sales Revenue

• 2nd in Number of Business-to-Business Agents

Top 50 Teleservices Agencies Ranking(Customer Interaction Solutions Magazine)

• 12th in the US Market

• 10th in the International Market

Based on the number of billable teleservices minutes completed in the past year

Page 4: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

OUR SERVICES

Page 5: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

• Web Design

• Search Engine Optimization (SEO)

• Social Media Marketing

• Appointment Setting / Lead Generation

• Event Telemarketing

• Telephone Survey

CREATE sales opportunitiesWith

TELEMARKETINGTELEMARKETING

Our Services

CAPTURE more leads onlineWith

WEB MARKETINGWEB MARKETING

• Targeted Call Lists• List Management (Data Validation, Data

Cleansing, Database/Client Profiling)

CONTACT decision makersWith

SALES LISTSSALES LISTS

Page 6: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

THE LEAD GENERATION CAMPAIGN:HOW IT WORKS

Page 7: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

The Lead Generation Campaign

8

Notice ofAward of ContractCalling can begin within 2 weeks.

1

Kick-Off MeetingWithin a Week of Award

2

Call Script DevelopmentDay after Kick-off

3

Product TrainingDay after Script Approval

4

Release of DatabaseWithin 3 Days of Kick-Off

5

Start of Calling CampaignWithin 7 Days of Database Approval

6Weekly Campaign ReportingPipelineCRM, Campaign Status

7End-of-Month Campaign Summary ReportingWithin 3 Days

Page 8: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

THE CALL CAMPAIGN FLOW

Page 9: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

The Call Campaign

Flow

Lead Identification / Appointment SettingAgent reviews Client's

calendar prior to setting appointments.

Lead QualificationQuality Analyst listens to

call recording.

Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

START of Call Campaign

Send to Quality AnalystAgent tags success calls as

“For Lead Qualification" in the PipelineCRM.

Lead RegistrationLeads/appointments

approved by the QA appear in the PipelineCRM and on the

Client’s calendar.

Email Delivery/Web Pick-upPipelineCRM sends notification

email to the Client. Client follows email link to view qualified leads

and appointments scheduled.

Page 10: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

WEB MARKETING SERVICES

Page 11: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Website Design and Search Engine Optimization

Website Analysis

Keyword Research

Content Writing

On-Page Optimization

Offsite Optimization

Social Media Marketing

Page 12: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

OUR APAC DATA WAREHOUSE

Page 13: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

The Callbox Data WarehouseProfiled by Country – APAC Region

Over 1 Million Records

Page 14: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

The Callbox Data WarehouseProfiled by SIC Category – APAC Region

Over 1 Million Records

1.04%

7.64%

13.07%

4.66%

15.00%

11.82%

9.99%

34.48%

0.57%

0.15%

1.57%

Page 15: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

The Callbox Data WarehouseProfiled by Annual Sales Range – APAC Region

Over 1 Million Records

Page 16: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

LIST MANAGEMENT SERVICES

Page 17: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

List Management Services

Database Validation/Verification

Data Cleansing/Scrubbing

Database/Customer Profiling

Targeted Call List Creation

Page 18: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

PipelineCRM ©

Page 19: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

• Real time reporting

• Private log-ins for each sales professional

• Event calendar

• Searchable contact history

• Managers can drill down to view any sales

professional dashboard and regional real time

campaign results

• Flexible results for both sales force and managers

• Alarms

• No "vendor lock."

• Export your data at any time for local integration

Page 20: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

INDUSTRIES WE SERVE

Page 21: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Industries We Serve

Software Products

IT Products and Services

Advertising Services

Financial Services

Merchant Services

Education and Training

Healthcare

Commercial Cleaning

Other Industries

Logistics, Real Estate, Travel, etc.

Page 22: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

MAJOR CLIENTS

Page 23: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Major Clients

Over 6,000 companies served around the world

Page 24: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

WHAT YOU GET PER SEAT

Page 25: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Campaign Specialist Research and Data Analyst Primary Agent On-Call Back-up Agent Quality Analyst 8 hours a day, 5 days a week, 22 business days Minimum Daily Call Volume: 150 Calls (3,300 calls per month) Script Development Database of company records, based on your specifications for:

- location- target industries- company size

Access to PipelineCRM

WHAT YOU GET PER SEAT

Page 26: Lead Generation in Australia and Asia Pacific

Copyright © 2010 Callbox. All rights reserved.

Contact UsUSA +1 888.810.7464UK +44 203.002.5986Australia +61 2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60 3.4264.6400Hong Kong +852 3.6786708

[email protected]@callboxinc.com

www.CallboxInc.com