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How does our lead generation process works, what services are included, learn more about the Callbox Data Warehouse in the Asia Pacific and work with the Top Outsourcer for the 2011. For for information, visit us at: http://www.callboxinc.com/resources/media-gallery.html
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Copyright © 2010 Callbox. All rights reserved.
Copyright © 2010 Callbox. All rights reserved.
CALLBOX SALES AND MARKETING SOLUTIONS
for medium-sized and large enterprisesthrough
DirectDirectMarketingMarketing
Sales Force ManagementSales Force Management
WebWebMarketingMarketing
DatabaseDatabaseServicesServices
Copyright © 2010 Callbox. All rights reserved.
AWARDS
Top Outsourcer Awards (Contact Center World)
• Top Outsourcer of the Year
• 1st in Percentage Growth of Sales Revenue
• 2nd in Number of Business-to-Business Agents
Top 50 Teleservices Agencies Ranking(Customer Interaction Solutions Magazine)
• 12th in the US Market
• 10th in the International Market
Based on the number of billable teleservices minutes completed in the past year
Copyright © 2010 Callbox. All rights reserved.
OUR SERVICES
Copyright © 2010 Callbox. All rights reserved.
• Web Design
• Search Engine Optimization (SEO)
• Social Media Marketing
• Appointment Setting / Lead Generation
• Event Telemarketing
• Telephone Survey
CREATE sales opportunitiesWith
TELEMARKETINGTELEMARKETING
Our Services
CAPTURE more leads onlineWith
WEB MARKETINGWEB MARKETING
• Targeted Call Lists• List Management (Data Validation, Data
Cleansing, Database/Client Profiling)
CONTACT decision makersWith
SALES LISTSSALES LISTS
Copyright © 2010 Callbox. All rights reserved.
THE LEAD GENERATION CAMPAIGN:HOW IT WORKS
Copyright © 2010 Callbox. All rights reserved.
The Lead Generation Campaign
8
Notice ofAward of ContractCalling can begin within 2 weeks.
1
Kick-Off MeetingWithin a Week of Award
2
Call Script DevelopmentDay after Kick-off
3
Product TrainingDay after Script Approval
4
Release of DatabaseWithin 3 Days of Kick-Off
5
Start of Calling CampaignWithin 7 Days of Database Approval
6Weekly Campaign ReportingPipelineCRM, Campaign Status
7End-of-Month Campaign Summary ReportingWithin 3 Days
Copyright © 2010 Callbox. All rights reserved.
THE CALL CAMPAIGN FLOW
Copyright © 2010 Callbox. All rights reserved.
The Call Campaign
Flow
Lead Identification / Appointment SettingAgent reviews Client's
calendar prior to setting appointments.
Lead QualificationQuality Analyst listens to
call recording.
Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.
START of Call Campaign
Send to Quality AnalystAgent tags success calls as
“For Lead Qualification" in the PipelineCRM.
Lead RegistrationLeads/appointments
approved by the QA appear in the PipelineCRM and on the
Client’s calendar.
Email Delivery/Web Pick-upPipelineCRM sends notification
email to the Client. Client follows email link to view qualified leads
and appointments scheduled.
Copyright © 2010 Callbox. All rights reserved.
WEB MARKETING SERVICES
Copyright © 2010 Callbox. All rights reserved.
Website Design and Search Engine Optimization
Website Analysis
Keyword Research
Content Writing
On-Page Optimization
Offsite Optimization
Social Media Marketing
Copyright © 2010 Callbox. All rights reserved.
OUR APAC DATA WAREHOUSE
Copyright © 2010 Callbox. All rights reserved.
The Callbox Data WarehouseProfiled by Country – APAC Region
Over 1 Million Records
Copyright © 2010 Callbox. All rights reserved.
The Callbox Data WarehouseProfiled by SIC Category – APAC Region
Over 1 Million Records
1.04%
7.64%
13.07%
4.66%
15.00%
11.82%
9.99%
34.48%
0.57%
0.15%
1.57%
Copyright © 2010 Callbox. All rights reserved.
The Callbox Data WarehouseProfiled by Annual Sales Range – APAC Region
Over 1 Million Records
Copyright © 2010 Callbox. All rights reserved.
LIST MANAGEMENT SERVICES
Copyright © 2010 Callbox. All rights reserved.
List Management Services
Database Validation/Verification
Data Cleansing/Scrubbing
Database/Customer Profiling
Targeted Call List Creation
Copyright © 2010 Callbox. All rights reserved.
PipelineCRM ©
Copyright © 2010 Callbox. All rights reserved.
• Real time reporting
• Private log-ins for each sales professional
• Event calendar
• Searchable contact history
• Managers can drill down to view any sales
professional dashboard and regional real time
campaign results
• Flexible results for both sales force and managers
• Alarms
• No "vendor lock."
• Export your data at any time for local integration
Copyright © 2010 Callbox. All rights reserved.
INDUSTRIES WE SERVE
Copyright © 2010 Callbox. All rights reserved.
Industries We Serve
Software Products
IT Products and Services
Advertising Services
Financial Services
Merchant Services
Education and Training
Healthcare
Commercial Cleaning
Other Industries
Logistics, Real Estate, Travel, etc.
Copyright © 2010 Callbox. All rights reserved.
MAJOR CLIENTS
Copyright © 2010 Callbox. All rights reserved.
Major Clients
Over 6,000 companies served around the world
Copyright © 2010 Callbox. All rights reserved.
WHAT YOU GET PER SEAT
Copyright © 2010 Callbox. All rights reserved.
Campaign Specialist Research and Data Analyst Primary Agent On-Call Back-up Agent Quality Analyst 8 hours a day, 5 days a week, 22 business days Minimum Daily Call Volume: 150 Calls (3,300 calls per month) Script Development Database of company records, based on your specifications for:
- location- target industries- company size
Access to PipelineCRM
WHAT YOU GET PER SEAT
Copyright © 2010 Callbox. All rights reserved.
Contact UsUSA +1 888.810.7464UK +44 203.002.5986Australia +61 2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60 3.4264.6400Hong Kong +852 3.6786708
[email protected]@callboxinc.com
www.CallboxInc.com