Placement Training

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    PLACEMENT TRAINING

    REPORT

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    REPORT ON PLACEMENT

    TRAINING AT

    DHANLAXMI BANK

    GURUVAYOOR BRANCH

    Submitted in partial fulfillment of the

    requirement for the award of

    BBA (Bachelor of BusinessAdministration)

    of Calicut University

    SUBMITTED BY :

    SHYAMA KAKKAT

    ROLL NO: 820871

    GTAIBBA168

    Under the guidance of

    commerce department of

    Chinmaya Mission College,Kolazhy.

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    CERTIFICATE

    This is to certify that , Mis Shyama kakkat is a

    bonafide student of the department of commerce & management studies ,

    and this report has been prepared by her in partial fulfillment of the

    requirement for the award of the degree bachelor of business

    administration from the University of Calicut , under my guidance

    during the academic year 2008-2011.

    C. Radhakrishnan

    Lecturer

    Place :Erumapetty

    Date :

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    DECLERATION

    I SHYAMA KAKKAT , B B A student of

    Chinmaya Mission College , Kolazhy , here by declare that this report is

    made by me in accordance with the Placement Training conducted at the

    Dhanlaxmi Bank , Guruvayoor Branch . I made this report in addition of

    my B.B.A Degree course 2008-2011 of the University of calicut. I also

    emphasize that , this report is not been submitted previously by me fully

    or partially for the award of any degree or other similar title of any other

    University.

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    ACKNOWLEDGEMENT

    I undertake this oppurtunity to thank

    Mr.C. Radhakrishnan lecturer in commerce , Chinmaya Misson College ,

    Kolazhy for the valuable suggestions and encouragement to complete the

    work.

    Above to all my grateful thanks to the

    DIRECTOR , SCHOOL OF DISTANCEEDUCATION , CALICUT

    UNIVERSITY, for providing an oppurtunity to conduct the training.

    Many people have contributed directly and indirectly in bringing outhis

    report. I am thankful to all of them for their help and encouragement.

    Finally , I am grateful to my family and foremost , thank to god for

    helping sucessfully to complete the work.

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    INTRODUCTION

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    Internet Banking

    DBL introduced internet banking in 72 branches in its entire

    network Real Time Gross Settlement Scheme (RTGS) & National

    Electronic Fund Transfer (NEFT). These systems facilitate larde value

    payments and settlements in real time on-line mode on a transaction

    basis.

    Milestones:

    Incorporation : 1927

    1st Branch : 1937

    Br. o/s Kerala : 1975

    SCB status : 1977

    100 branches : 1980

    Public issue : 1996

    1stATM : 2000

    Rights issue : 2002

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    The distant past

    Dependency in Kerala

    Banking business

    Infrastructure

    Employees

    Bulk of the business from the SME segment

    High NPA level

    Low employee base and Higher age of employees

    207 branches and 72 ATMs

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    The Turning Point

    As per RBI guidelines

    Net worth of Rs.300 crores

    No single shareholder with control in excess of 10%

    Decline in holding by the largest shareholder from 37% to 10%

    Change in Board of Directors with induction of highly reputed

    professionals

    Rights issue made in April, 2008 at a price of Rs. 62 per share

    Revamp in the top and senior management with emphasis on proven

    industry credentials and execution capabilities

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    Vision:

    Large Profitable A Rated Bank

    To be amongst the top 5 Private

    Sector

    Banks Balancesheet Size

    AssetQualityProfits Branch network

    LARGE

    PROFITABL

    E

    A RATING

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    Mission:

    TO BECAME A STRONG AND INNOVATIVE

    BANK WITH INTEGRITY AND SOCIAL RESPONSIBILITY

    TO MAXIMISE CUSTOMER SATISFACTION AS WELL AS

    THAT OF THE EMPLOYEES , SHAREHOLDERS AND THE

    COMMUNITY .

    Quality Policy:

    THE DHANLAXMI BANK LTD WILL STRIVE TO MEET &

    EXCEED THE REQUIREMENTS OF THE CUSTOMERS THROUGH

    CONTINUAL IMPROVEMENT IN ALL ITS BANKING SERVICES .

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    Changing Consumer Demographics

    Increasingly affluent, with a bulging middle class

    The youngest population in the world

    65% of population below 35 years of age

    Rising savings rate >30%

    Increasing literacy levels

    Higher adaptability to technology

    Urbanization is a continuing trend

    Increasing "consumption" mindset in India

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    Channel Initiatives proposed for FY 2011

    Addition of about 500 ATMs

    Fully functional Corporate Internet Banking

    Retail Internet Banking -enhancements

    E-tax payments

    Two factor authentication

    Verified by VISA

    Fully functional Customer Contact Center with

    IVR, Voice, Email, Chat

    Launch of Mobile Banking

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    BANK PROFILE

    Bank Name : Dhanlaxmi Bank

    Founder : Group of 7 employees

    Established at : Guruvayoor

    Established year : 1976

    Manager guruvayur branch : Rajendran A. R

    No : of staff (permanent) : 6

    Extention counter : 1

    Manager name : Govindan v. k

    Website : www.dhanbank.com

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    FUNCTIONAL DEPARTMENT

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    Translate the strategy to operational terms

    CUSTOMER PERSPECTIVE

    TO ACHIEVE MY VISSON , HOW MUST I LOOKTO MY CUSTOMERS

    Customer Perspective

    "To SATISFY MY CUSTOMERS , AT WHICHPROCESS MUST I EXCEL

    Organization Learning

    "To ACHIEVE MY VISION, HOW MUSTMY ORGANISATION LEARN& IMPROVE.

    FINANCIAL PERSPECTIVE

    IF WE SUCEED HOW WILL WEFACE OUR SHAREHOLDERS

    Measurement is

    the language that

    gives clarity to

    vague concepts

    Measurement isused to

    communicate, not

    to control

    Strategy can be

    described as a

    series of cause and

    effect relationship

    The strategy

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    FINDINGS & SUGESTIONS

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    CONCLUSION

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    BIBLIOGRAPHY

    1. Banking theory& practice: K. Venugopal

    Abdul Asis.

    2.Banking Theory & Practices Shekar K.C.

    3.Financial Management Pandey I.M.

    4.Banking Theory, Law & Practices Gordon , Natrajan

    5. Financial Services M.Y. Khan

    REFERENCES:

    www.google.com

    www.dhanbank.com

    http://www.google.com/http://www.google.com/
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    Profit and loss account

    particulars Q3-FY2010

    Q3-FY2009

    Y-O-Ygrowth

    9m-FY2010

    9m-FY200

    9

    Y-O-Ygrowth

    Interest

    income 139.8 111.8 25.0% 384.1 293.5 30.9%

    Interest

    expense 100.6 74.4 35.2% 287.4 200.1 43.6%

    Net

    interest

    income

    39.2 37.4 4.8% 96.7 93.4 3.5%

    Non

    interest

    income

    16.6 12.1 37.2% 59.1 38.4 53.9%

    Operating

    expenses 53.0 29.2 81.5% 128.8 81.9 57.3%

    Staff cost 30.2 16.6 81.9% 74.4 45.8 62.4%

    Provisions 2.7 (4.0)

    _

    7.0 (1.3)

    _

    Profit

    before tax 0.1 24.3 (99.6)% 20.0 51.2 (60.9)%

    Provision

    for tax (1.2) 7.4_

    2.3 16.0 (85.6)%

    Profit

    after tax 1.3 16.9 (92.3)% 17.7 35.2 (49.7)%

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    Balance sheet Rs. In crores

    particulars Dec

    31,

    2009

    Sept

    30,

    2009

    June ,

    30

    2009

    Mar

    31,

    2009

    Dec

    31,

    2008

    Y-O-Ygrowth

    Capital 64 64 64 64 64

    _

    Reserves 378 377 371 360 346 9.3%

    Deposits 6,002 5,629 5,070 4,969 4,615 30.1%

    Borrowing 299 140 38

    _ _ _

    Other

    Liabilities 406 407 249 250 232 75.1%

    TOTAL 7,149 6,618 5,792 5,643 5,256 36.0%

    Cash

    &Bank

    balance

    546 678

    589 686 965

    (43.4)%

    Investmen

    ts 1,940 1,698 1,523 1,567 1,170 (65.8)%

    Advances 4,391 4,002

    3,489 3,196 2,939 (49.4)%

    Fixedassets

    55 48 46 46 44 24.9%

    Otherasset 217 192 145 147 138 57.8%

    TOTAL 7,149 6,618 ,5,792 5,643 5,256 36.0%

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