People-Based Safety

David Wei, MBA

Safety Specialist

What is People-Based Safety?

ACTS• Acting

– “I can do it!”, “It will work!”, “It’s worth it!”

• Coaching– COACH (Care, Observe, Analyze, Communicate, Help)

• Thinking– Improving your safety

mindset

• Seeing– Focusing on critical behaviors

and scanning for hazards

Employees’ Attitudes

• Employees’ attitudes affect what they do on the job for safety

• 3 categories of attitudes:1. Complainers2. Spectators3. Champions

10 People-Based Factors That Influence Attitudes

1. Communication Effective communication: frequent,

high quality recognition to coworkers

2. Locus of Control Feeling “in control” of safety issues

and initiatives: buy-in and participate in the company’s safety efforts

3. Self-Efficacy Feeling competent and effective: more

positive, healthy attitudes on the job.

(continued)

4. Optimism Reducing the number of

complainers attitudes within the organization.

5. Self-Esteem Praising safe work practices:

champion attitudes

6. Belonging Feeling connected to a team and

part of a greater whole.

(continued)7. Empathy

Minimizing the “us vs. them” mentality that can divide a workforce and negatively impact attitudes

8. Self-Motivation Promoting interdependence

and champion attitudes9. Self-Monitoring

Better managing conflict, emphasizing with others and being more successful on the job: improving employees’ attitudes

10.Self-Awareness Managing own emotions

more effectively

So what?• Increasing the above 10 factors

will foster more champion attitudes and lead to fewer complainer attitudes.

• Healthier organizational culture and improved safety performance.