P ROJECT & Q UALITY M ANAGEMENT 90 EXTREME (PQ90X)

PROJECT & QUALITY MANAGEMENT 90 EXTREME (PQ90X)

Presented by:Sophia Layne, MBA, PMP, ITIL-F

President/OwnerQuality Works, LLC

Transform your body in just 90 days with P90X®

P90X® is a complete 90-day home fitness system designed to get you in the best shape of your life.

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Transform your Body in just 90 days with P90X ®

Before P90X ® After P90X ®

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Transform your Project in just 90 days with PQ90X

Before After

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What is PQ90X?PQ90X is a 90-day project start-up and transformation plan designed to implement or improve project management practices. Like any plan, PQ90X consists of three (3) phases:

1) Base2) Deluxe3) Ultimate

PQ90X has been implemented and proven as a framework for new projects, and for existing projects that are not performing well. PQ90X, when implemented with a Quality Management System (QMS) provides the ultimate result for repeatable processes; thereby, reducing or eliminating rework; providing cost savings; increasing customer satisfaction.

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PQ90X Phases

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Base: consists of project initiation and planning activities that jump starts your project.

Deluxe: gives your project the energy it needs with a balanced mix of management plans and quality control activities.

Ultimate: provides ultimate project performance through monitoring and control activities, and establishment of a QMS.

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Phase 1: BaseInitiation & Planning

• Develop Project Charter• Identify Stakeholders• Establish CM System

Stakeholder & Configuration Management

• Conduct Client Kick-off Meetings• Gather Client Requirements• Acquire Project Resources

Requirements Management & Development

• Develop WBS & Project Schedule• Develop Organization Chart/RACI• Develop Project Management Plans

Project Planning

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The Base PQ90X Package

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Contracts , Accounting , Finance

Recruiting , Human Resources , Project Team , PMO , QA

Prepare and Finalize Management Plans

· Communications Management Plan

· Stakeholder Management Plan· Configuration & Change

Management Plan· Risk Management Plan· Quality Assurance Plan· Training Plan· Requirements Management Plan· System Development Plan· Service Delivery Plan· Metrics Plan

Teaming AgreementsNon-Disclosure

AgreementsService Agreements

Proposal Agreements,Subcontractor Agreements

Tech ProposalRequest for ProposalStatement of Work

Award Notice

Project Charter/PMPWBS

Project ScheduleRASCI Matrix

Org. Chart

Establish Project Processes

Establish Life Cycle Model

Finalize and Secure Source

Documents and Agreements

Setup Contract and Secure

Project Charge Codes

Conduct Client/Customer Kick-

Off Meeting

Prepare for Integrated Baseline

Review (IBR)

Develop Initiation/Planning Phase Work

Products

Establish Workplace Environment & Secure

IT Assets

Setup Project Site (Configuration Mgmt. System

Acquire Project Resources

Establish Project Cost and Estimation

System

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Phase 2: DeluxeExecution

• Conduct Project Meetings• Identify & Monitor Risks and Issues• Establish Project Processes

Integrated Project Management

• Perform Inspection Activities• Identify Process Improvements• Perform Change Management

Quality ControlChange Mgmt.

• Metric Collection/Analysis• Implement Corrective Actions• Manage Deliverables

Measurement & Analysis

Release Mgmt. 9

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The Deluxe PQ90X Package

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· Stakeholder Management Plan

· Configuration & Change Management Plan

· Risk Management Plan· Quality Assurance Plan· Training Plan· System Development Plan· Service Delivery Plan· Metrics Plan





Award Notice



Org. ChartStaffing PlanSkills Matrix

Compliance & Deliverables Matrix



Perform QC or Inspection Activities






Off Meeting


Review (IBR)


Products


IT Assets




System







· Risk Management Plan· Quality Assurance Plan· Training Plan· System Development Plan· Service Delivery Plan· Metrics Plan





Award Notice




Compliance & Deliverables Matrix



Perform QC or Inspection Activities






Off Meeting


Review (IBR)


Products


IT Assets




System

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Phase 3: UltimateMonitoring & Control

Project Monitor & Control

• Monitor Acceptance of Deliverables• Monitor and Track Risks, Issues,

Action Items

EVMS and Cost Mgmt.

Quantitative Project Management

• Monitor & Analyze Cost Variances• Monitor Schedule Variances• Monitor Project Performance

Quality Management System

Continuous Improvement

• Perform Quality Assurance• Conduct Lessons Learned• Evaluate and Improve Processes 11

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The Ultimate PQ90X Package

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Recruiting , Human Resources , Project Team , PMO , QAQA


Refine and Revise All Management Plans and

Schedules

Monitor the Process

Complete the Project Start-Up

Evaluation




· Risk Management Plan· Quality Assurance Plan· Training Plan· Requirements

Management Plan· System Development Plan· Metrics Plan

For Service Contracts:· Capacity and Availability Management

Plan· Incident Resolution and Prevention Plan· Service Continuity Plan· Service Delivery Plan· Service System Development Plan· Strategic Service Management Plan· Service System Transition Plan

Hold Lessons Learned Session





Award Notice




Compliance & Deliverables MatrixTailoring Workbook


Establish Quality Management

System

Establish ANSI-Compliant EVMS




Setup Contract and Secure Project Charge

Codes

Conduct Client/Customer Kick-Off

Meeting


Review (IBR)

Develop Initiation/Planning Phase Work Products

Establish Workplace Environment & Secure IT Assets

Setup Project Site (Configuration Mgmt.

System



System

Develop Process & Project

Improvement Plans

What You Get From PQ90X

Project Management Framework

Change & Quality Mgmt.

Well Planned

Clear Vision

Clear Communica

tionStrong Team

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Development Execution Workflow

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PAL* and CMR*

(includes lessons learned,

metrics, etc.)

Requirements/Change Requests

90 Day Start -Up*

(Initiation)Process

Requirements Management

Supplier Agreement Management

Monitoring and Control

System/UATTesting

Verification and Validation

Quality Assurance

Support Processes

Standards &

Procedures

Quality & Non-Compliance

Issues

Configuration Management

Baselines & Reports

Configuration Items, Change

Requests

Measurement and Analysis &Quantitative Work

Management

Information Needs

Measures Results & Analysis

Decision Analysis and Resolution

Selected Items Evaluations

Causal Analysis and Resolution

Defects/Problems

Corrected/Improved Processes

Refine and Revise all Management Plans

and Schedules

Product Integration

Technical Solutions

Defects

Test Results

Test Results, Peer review logs

Revised Plans/RTM/SRS

Review and Report

Progress

Requirements and Design

Requirements Development

Legend

ProcessProcess

Sub-ProcessSub-Process

DocumentationDocumentation

End PointEnd Point

Start PointStart Point

Core pathCore path

Gather and Manage

Requirements

Monitor Risks

Operations Maintenance

Requirement Fulfillment

CR Implement-

ation

Meeting minutes, status reports, Reqm tool, etc.

Help Desk

*CMR: Corporate Measures Repository; PAL: Process Asset Library

Development and Integration

BeginsDevelopment

Projects

Services Execution Workflow

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PAL* and CMR*


metrics, etc.)

Client Requirements

Project Work Start-Up

Support Process

Capacity and Availability

Management (CAM)

Supplier Agreement Management

Work Monitoring and Control

Service System Design (Optional)

Service System Transition

Quality Assurance

Support Processes

Standards &

Procedures


Issues


Baselines & Reports


Requests


Management

Information Needs





Defects/Problems


Service Requests

Refine and Revise all Management Plans

and Schedules

Service Request Satisfied

Incident Resolution and Prevention

Service Delivery

SystemComponents

Con-Ops, System Design

Transition Plan, Checklists, Op.

Docs, SOPs

Revised Plans

Review and Report

Progress

Service System Operation

Service Management Core

Service Continuity

Legend

ProcessProcess

Sub-ProcessSub-Process

DocumentationDocumentation

End PointEnd Point


Core pathCore path

Gather and Manage

Requirements

Monitor Risks

Maintain Service System

Request Fulfillment

CR Implement-

ation

Meeting minutes, status reports, CAM tool, etc.

Incident Management


Monitoring and Control Workflow

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PAL* and CMR*


metrics, etc.)

90 Day Start-Up

(Initiation)Process Manage Corrective

Actions

Audit Process Description (Continuous Process

Improvement

Support Processes

Standards &

Procedures


Issues


Baselines & Reports


Requests


Management

Information Needs





Defects/Problems


Project Management Plan

Legend

ProcessProcessExternal ProcessExternal ProcessDocumentationDocumentation

End PointEnd Point


Core pathCore path


PMP PMP Updates

ProjectWork

PerformanceDeviations

Resolution of Issues

Change Request

Updated Risks and Issues Log

ProjectWork

PerformanceReports

Updated Project Documents

Planning ProcessMonitor Progress

Manage Risks

Control Schedule

Control Scope

Control Stakeholder Involvement

Manage Quality

Final Thoughts *

1. Nothing is impossible for the person who doesn’t have to do it himself.

2. Any project can be estimated accurately (once it’s completed).

3. At the heart of every large project is a small project trying to get out4. A badly planned project will take three times longer than expected –

a well planned project only twice as long as expected.

5. Schedules are made to be broken

6. If you can’t convince them, then confuse them

• *http://www.proworkflowblog.com/2010/10/project-management-jokes

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Questions

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Contact Information

Sophia LayneQuality Works, LLC

www.linkedin.com/pub/quality-works/91/994/391Email: [email protected]

QualityWorks, LLC-Proprietary & Confidential

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http://www.linkedin.com/pub/quality-works/91/994/391