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1 New Mexico Department of PUBLIC SAFETY COMPUTER AIDED DISPATCH (CAD) / RECORDS MANAGEMENT SYSTEM (RMS) PROJECT

1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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Page 1: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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New Mexico Department of

PUBLIC SAFETY COMPUTER AIDED DISPATCH

(CAD) / RECORDS MANAGEMENT SYSTEM (RMS) PROJECT

Page 2: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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Computer Aided Dispatch (CAD) / Records Management System (RMS) Initiation Project

EXECUTIVE STAKEHOLDERS

Secretary Gorden Eden, DPS

Chief Robert Shilling, State Police

Information Technology Division

Chief Information Officer, Ron Burton

C2 Funding in the amount of $300,000 approved for FY13

Page 3: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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Computer Aided Dispatch (CAD) / Records Management System (RMS) Planning Project

• The purpose of this request is to begin the planning phase the DPS CAD/RMS project.

• DPS was allocated $300,000 in FY13 and has used $50,000 for project initiation

• DPS is requesting $250,000 of allocated funds to begin the planning phase of the project.

Page 4: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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The New Mexico Department of Public Safety is planning the replacement of the existing Computer Aided Dispatch (CAD) system with an integrated CAD and Records Management System (RMS).

CAD is one of the core systems DPS provides to the State Police and other Law Enforcement Agencies (LEAs). CAD is the system used to dispatch 911 calls out to the officers, map the call location in the dispatch center, provide Automatic Vehicle Location (AVL) for officers in the field, and provide National Crime Information Center (NCIC) access within the application. CAD is essential in providing rapid response from LEAs to crime/incident scenes.

The current CAD has been in place for over 10 years, and is at end of life (vendor support will be discontinued December 2013).

CAD

Page 5: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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CAD

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CAD / RMS

One of the primary missions of DPS is to support LEAs throughout the State of New Mexico with their mission in protecting citizens. DPS fulfills this through a variety of means, including access to federal and state criminal justice data and systems, direct technical support and providing use of the DPS CAD system to Sierra, Valencia and Luna Counties.

The mission critical nature of the CAD system, and the impending discontinuation of vendor support, increase the urgency of replacing CAD in the very near future.

Page 7: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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CAD/RMS

Major Project Deliverable Budget Due Date Project

and Performance Measure

THIS WAS COMPLETED IN THE INITIATION PHASE

Consultant to assist with CAD/RMS analysis $50,000 1/31/13 Initiate

Current Environment (Technical and Business)

Assessment 1/31/13

Peer and Best Practices Summary 1/31/13

Vendor Market and Capability Summary 1/31/13

Future CAD/RMS Business and Technical Overview 1/31/13

Alternatives Analysis 1/31/13

Identify Gaps between Current and Future Environments 1/31/13

Determine Functional and Technical Priorities 1/31/13

TOTAL $50,000

Page 8: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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CAD/RMS

Major Project Deliverable Budget Due Date Project

and Performance Measure

Process and Procedures written $050,000 6/30/13 Planning

Consultant to assist with CAD/RMS RFP $125,000 7/30/13 Planning

RFP for Replacement CAD/RMS

RFP Evaluation

RFP Evaluation Assistance

CAD/RMS Implementation Project Plan

Project Manager to assist with CAD/RMS planning $075,000 6/1/13 Planning

CAD/RMS related process written

TOTAL $250,000

Page 9: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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CAD/RMS

• Project Timeline

Page 10: 1 New Mexico Department of PUBLIC SAFETY C OMPUTER A IDED D ISPATCH (CAD) / R ECORDS M ANAGEMENT S YSTEM (RMS) P ROJECT

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Effect on DoIT Infrastructure

All purchases will meet DoIT Guidelines for hardware

and software requirements.

No additional infrastructure impact is projected.