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Outsource Magazine 1 2012

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Page 1: Outsource Magazine 1 2012

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   B  v  r   h   i   ?   6   2   ?

   J  b  b  r  m  b  e  m

   =

Pndarhd de

vrbgphjg

 sbe heeasbphd

Heeasbphd

kadp sbe p}dd

gbepde gakde

Khlra|atrlhem: 

orhem xatr

a}e `dshld

’Llr  } gr ‛Pae sbe @hjg) Savbg) de Mth`a ]heg) Dkdr|ae

PNDKB

Heeasbphd

A t p | A t r l d K b m b z h e d

  ]  h eebb r  :   K

  c  t  i    l    a        k    v     b     e      x      h      e       |

      a       t

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              h     e   m 

       P A K K H DB} b r   

Page 2: Outsource Magazine 1 2012

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\bkde `d ihjedethpzdppde he t}ot|hed||%

Bi ohjeb ?6 jbbr ndivp Ldmdgb zhje gibepde ak vrald||de mad` de d lhçep he

pd rhlnpde% @aar nte HLP sbe `hlnpohj kdd pd kbgde) lrdçrde }d kdp aezd

atp|atrlhem`hde|pde rthkpd za`bp zhj }ddr gteede calt||de av nte gdrepbgde)

hezdppde av |prbpdmh|lnd hecarkbph|drhem) nte ga|pde sbrhbodi de prbe|vbrbep

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ihjede thp saar dde zarmdiazd padgak|p%

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LDMDGB   NR Nb||dip   Tehsdr|hpdhp|ibbe 8   <466 Nb||dip   Odimhç   P '<? .6(22 ?0 6? <0   D hecaFldmdgb%od }}}%ldmdgb%od

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]HEEBB_ sbe d

PAK B]B_@he `d lbpdmarhd:

KA\P HEEASBPHSD\AT_LHEM SDE@A_

LDMDGB EI   Sddede`bbi   Mhi`dprak ?=+<<   <864 PO Sddede`bbi   Ed`dribe`   P '<2 .6(> 02 66 66   D hecaFldmdgb%ei }}}%ldmdgb%ei

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henat` y Atp|Atrld kbmbzhed

PndKb: heeasbPhdHe `hp etkkdr sbe Atp|atrld Kbmbzhed sddi bbe`blnp saar `d sddiod|vragde rdibphd

pt||de |atrlhem de heeasbphd% Sbbg }ar`p od}ddr` `bp thpod|pd`hem `d od|pd kbehdr

h| ak heeasbphd he `d ghdk pd |karde) }bep „laeprblp h| hkkdr| laeprblp‘% @bp ndp

pdmde`ddi }bbr gbe zhje) oihjgp }di thp `d lalrdbphdlb|d `hd he `hp etkkdr }ar`p md+

vrd|depddr`% Aag `d sdr|lnhiide`d sarkde de sai}b||dendh`||pb`hb sbe heeasbphd)

bi|kd`d `d bbe`blnp|vtepde saar heeasbphd ohj thpod|pd`hem vb||drde `d rdstd%

Vbrpedr| od`}aemde lakVid~hpdhp

svg | ` „k|p |tll||cti lkvx tp|trlm‘ “ vr|pmtz ppi) ro` p }+

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ktippi |k kp irlr dkr| t} prki r or`|pc`|protp “ vit| `

ojor` |cp}r%

heeasbphd he pndarhd de Vrbgphjg

hp }r`p pm}r`m |p`| gr o|vrg pj`| p rt} tp|trlm|lprl+

p% dr | ` g mr` ocp k p ck p) kijg p pp llvp) p

llrp|r% Kp `p `i crkr` p Vipcrk atp|trlm e`ri` .Vae( }rgmrv% @p

rpgi o|lrjcp ` tpgk|p p `rzg `z }rgmrv%

„ndp kadp sbe p}dd gbepde gakde‘

Oj p tpo|p` lp+`|p |vip p „klprlpr‘ p |p`| oimrjgr

ri% @ p}ggim v p mo` lp m rk`r` |i }r`r g ` kmijg`

r p zl oij `% @ |prpm|l rm | ` }p ` kmijg` zj k p oij+

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orhem xatr a}e `dshld

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k` mr p mortg poip| |krpv| | p p }r|ljijg `p `z vkr| v

grp prkj zi |pvv% si o`rj |p |lvp|l pmr `z p}ggim) kr }rk

zt rm|p OXa@ p krk `i ` lp „tp|trl‘ r ` }rgkr1

23

26

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v i ? 6 2 ?   4

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` kp k dtrv zj i` `p mi`) c p pk`) ogrp zic| jv` p+

grp gog}k lp‘r|%

kddr saar khe`dr

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henat`

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EDB_\NA_DNB\ EDSD_ODDE \ALIA\D"

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 y _d`bLphaeddi

P atp|trlm @x|Vipcrk atp|trlm e`ri` .Vae( hLP K`) tpmr

`r kr atp|trl Kmz  Lha Kmz ) oo

og`mkgp `p z t o`r lmr|| v p mo`

tp|trlm rp `r èè `g èè kr zti+

i rm|r% np atp|trl Lmr| .naL( Vae p

Jrlmr| \prpml \trlm hLP K` m |k

p}`m| kp rk) `r ` k „P atp|tr+

lm @x|‘% @p mrp|lim lmr| zi r p r|p vip|+` v 2> # 28 jt ?62?%

np | vzor` p}ggim) ` } km pjt+

l% „at`m``‘ Vae „t}gkr‘ hLP K` oo

igr m` tp m`lp p | i` p gi | k

iiri lppp v |trlm|mo` „`tooi‘ tp p r%

O` zi p mlkor` kp r r}l+

pm mrpr |imgrlp oo ` o` r|vrgijg

lmr|| |p igr% 2 ' 2 ; <) | ` p mzm`%

’Kp P atp|trlm @x| gkp vipcrk pp |p` }r

|trlm|vrc||i| z}i rm+ i| o`zj`

` krgp) i|k` `|tr|) g| gt `i) r+

rm gt tp}||i ` ip|p pr`| v p mo` |trlm pp zl gt k% sr ` |trlm|`t|+

pr ztii P atp|trlm @x| p oimrjg|p jrijg|

jgvtp rk‛) i`t| p vr|orlp%

Vae hLP K` o|ip p jrlmr| t} k

p p g k ` |trlm|orl `t`ijg p kg `p

r t} jrp gkp vip| cz`rijg l+

mr|| o` vrpr|% np crkp P atp|trlm

@x| o`p rtkp vrmrkkrm r p} `m%

@ rm|pr oo vilpm oic` p ztii zrm rm

r |xrm „grt|o|ptm‘ pt|| ` pr`pi l+

pro Vae hLP K`% @ o` vrpr| imm

ip zic| m }p mr: z }ii |k}rgm m`tr`

p mi jr |pt` `r k``i lppp zi|

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drl ]||ik) rzppr Vae) zp r P atp|tr+

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kmkp ` e`ri`| o|pttr|gkr p oim

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ri|p o`rjc||prpm imp%

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irlr|% dr kp mr|r|lrj`` |k}rgm

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k}rgm p) kr vijg }i mr|rimm`%

_eat` Se Mk_e rdblpdr ak 

.brFhlpdhb%i(

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kgp r ojz`r }m }r`

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p |lt``%

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zt vm% et mp m kr

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\at_Lhem y ed}|

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@db| y \at_Lhem

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Pd|p: _ grsdr

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khlrA|Atrlhem y _tO_hdG 

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pndkb y heeAsbphd

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heeAsbphd y pndkb 

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\vdLhbi y edbr|nArhem

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edbr|nArhem y \vdLhbi

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Dde laeedlpd` depdrvrh|d `adp sddi kddr `be |idlnp| ndpakbrkde sbe tehcd` lakktehlbphae|% Lakktehlbphd de|bkde}drghempaai| zhje degdi dde `ddi sbe dde papbbi+laeldvp `bp ehdt}d .`rbb`iazd( edp}drgpdlneaiamhdçe)aeihed lakktehphd|) liat` lakvtphem) de dde b`bvphdsd)|lnbbiobrd brlnhpdlpttr aksbp% Sdroae`de armbeh|bphd|ndoode biphj` de asdrbi padmbem pap hearkbphd) vrald||dede kde|de he dde kae`hbid laepd~p% Zdi| asdr armbeh|b+phdmrdezde ndde%

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Vbi \lnp : v%|lnpFih8%la

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DsDepgbiDe`Dr ?62?

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mAOb |Atrlhem y ca_tk

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Blldeptrd}}}%blldeptd%eiBlldeptd h| dde }ddi`}hj` od`hj saa kbebmdkdep lae|ti+phem) pdlneaiamx |dshld| de atp|atlhem% ]hj }dgde kdp aezdgibepde |bkde ak nde pd ndivde nte bkohphd| pd dbih|dde dedde Nhmn Vdakbeld Ot|hed|| pd }a`de%

h+LrthpO%S}}}% }}}%h+lthp%eih+Lthp OS eddkp t} dlthpkdepvald| mdnddi a md`ddipdihjgthp nbe`de% ]hj sdmapde t} }dshem|gblnp de avphkbih|ddendp dlthpkdepvald|% Za stiide }hj t} sblbptd| |edii d) od+pd de ga|pde+dlhepd he% De `bp biphj` sbethp t} vava|hphd)za`bp t} dhmde dkviaxd obe` }a`p sd|pdgp%

20 geA}id`md+vALd||AtP|AtLhem

Heca|x|Pdlneaiamhd|}}}%hea|x|%lakHea|x| Pdlneaiamhd| |pbbp odgde` bi| èèe sbe -| }ddi`|kdd|p heeasbphdsd de hesiad`hjgd Lae|tiphem de HP \dsh+ld| od`hjsde% Bbe EB\@BR mdeapdd`d ae`dedkhem kdp224%666' }dgedkd| od|pbbe`d thp =3 ebphaebihpdhpde }d+gde` he 46' gbepade de `dsdiavkdep ldepd| }ddi`}hj`%

Kbe|bi}}}%kbe|bi%eiKbe|bi h| |vdlhbih|p he vd|aaeihjgd md`bm|pbhehemde mdhlnp avt} dhmde vbgphjg|hptbphd% Av ob|h| sbe vd|aaeihjgd d|tipbbp+kdphem de ndp mdzbkdeihjgd `adi odnbbip t} kbebmdkdeppdbkodpdd d|tipbpde `aa ndp sdbe`dde sbe md`bm% @d hepdedkbbp}dgpbhehemde zhje padmd|vhp|p av t} obelnd) ambeh|b+

phd de b`dihem% Kbe|bi kbbgp ae`d`ddi thp sbe Laelit|hae) `d

kdd|p sddizhj`hmd zbgdihjgd `hde|psdided sbe Ed`dibe` kdpshd h|lhvihed|7 Ntkbe Lbvhpbi) Lakktehlbphae) Ambeh|bphae dePdlneaiamx% He ktiph`h|lhvihebhd pdbk| `dide }hj aezd gdeeh| depbidepde%

24 Pbhehem # LAbLNhemAtP|AtLhem

Rthep}}}%rthep%eiRthep ]diihempae _d`}aa` h| dde saabbe|pbbe` de |phgp ae+bnbegdihjg kbebmdkdepb`shd|otdbt kdp dde hepdebphaebid|atlhem b`shd|vbgphjg) sd|vdh` asd 08 ibe`de% Kdp nbbmd|vdlhbih|dd`d |atlhem vad||haebi| de od|p vblphld|)ae`d|pdtep Rthep nbb gibepde ohj |atlhem |pbpdmhd+aep}hg+gdihem de hkvidkdepbphd sbe ae+|hpd) edb|nad) de a|nadatp|atlhem dbi|% @bbebb|p ohd`p Rthep lablnhem) pbhehem deldphldhem av ndp mdohd` sbe HP atp|atlhem) nhdohj |pbbeod|p vblphld|) sb|pmdidm` he ndp \atlhem Cb|de Ka`di¨ d\+atlhem Lbvbohihpx Ka`di de ndp dmhdka`di .@dkbe` \tvvixMasdebeld Cbkd}ag¨( ldepbbi%

23 `bPbLdePdAtP|AtLhem

Hepdr~hae}}}%hepd~hae%lakHepd~hae .EX\D: HE^E( h| dde Dtavd|d idsdbelhd sbe lbhd+edtpbid `bpbldepd laialbphd `hde|pde de ae`d|pdtep gibepde`aa ndp nth|sd|pde sbe nte bvvbbptt de ndp sdohe`de bbsbebbe dde odd` |lbib sbe pdidlak od`hjsde) Hepdedp \dshld Va+sh`d| de be`dd gibepde% He d ob|h| odpdgdep hp thkpd) gadihem)laephetd |paaksaazhdehem de dde sdhihmd akmdshem) }bbhe `dgibep zhje lakvtpd+) edp}dg+) av|ibm+ de HP+heb|ptlptt nth|+sd|p% @bbebb|p ohd`p Hepd~hae dde bbepbi d~pb `hde|pde) }bb+ae`d |x|pddk od}bghem) |x|pdkde kbebmdkdep) demheddhemae`d|pdtede`d hde|pde) bpb oblg+tv de av|ibm% Hepd~hae |pbbpodgde` ak nbb |pdgd laeedlphshpdhp| avphd|) `hsd|d nto| saaLaepdep) Liat` de Chebeld) nbb Dtavd|d dgghem) odp at}obb+ndh` ak laephetd pd oihjsde aa`bbhde de nbb ebelhid |pboh+ihpdhp) de oasdebi: pdsd`de gibepde%

Asdrshd} y atp\at_Ld

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atp|trl Kmz | tprpp v ii mo` |trlm: hP pp l vrltrkp% atp|trl K+

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@ r`lp kp |i lplp kp t v"

atP\at_ kMe e ?62?Etkkd Pndkb @db`ihed Sd|lnhjep? miabi \arlhe ?< bbrp h

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4 _h = |vpr apar

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BBEIDSD_HEM SBE B_PHGDIDEHezde`hem sbe dde bphgdi ebb `d d`blphd pd vtoihlbphd nat`p he`bp `d btpdt bggaa` mbbp kdp `d saimde`d saa}bb`de:

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+ kdp vtoihlbphd }a`p mdde mdndhknat`hem|vihlnp md|lnae`de7+ `d btpdt zbi ndp bphgdi ehdp zae`d |lnhpdihjgd pad|pdkkhemsbe `d thpmdsd di`d| vtoihldde%

B_PHGDIDE ND_VTOIHLD_DE1Zae`d |lnhpdihjgd pad|pdkkhem sbe `d thpmdsd h| ndp ehdppadmd|pbbe ak bphgdide thp `hp oib` mdnddi a md`ddipdihjg asdpd edkde he dhmde a be`dd kd`hb .zabi| phj`|lnhpde) }do|hpd|de hepbedp(% Mdde pad|pdkkhem h| ea`hm ak sbe dde bphgdi`d phpdi de heidh`hem asd pd edkde .lhlb 46 }aa`de( ae`d`d saa}bb`d `bp d dde mad` zhlnpobd de }dgde`d iheg asd}hjzhem ebb `d }do|hpd sbe `hp oib` }a`p mdvibbp|p%

¨ HLP Kd`hb OS) „|+Ndpamdeoa|ln ?62?Zae`d saabmbbe`d pad|pdkkhem sbe HLP Kd`hb OS h| ndp ehdppadmd|pbbe ak aa HLP Kd`hb OS mdvtoihldd`d bphgdide) ae`d+zadgde a md`ddipde bbsbe asd pd edkde) pd .`ade( vtoihldde abe`d|zhe| avdeobb pd kbgde a pd sdsddisat`hmde%

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Hp‘| pndlakktehpx"\atrlhem h| saar |pdd`| kddr armbeh|bphd| dde |prbpdmh|ln

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Srbbm sbe`bbm eam t} boaeedkdep bbe shb

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Asdr}ddmp t edbr|narhem ebbr _adkdehç ac dde be`dr Dtravdd|

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