Organization Study at a Rrrrrrrrrrrrrrrrrr

8/3/2019 Organization Study at a Rrrrrrrrrrrrrrrrrr

1/36

#!

#%$%&%%#$

!!

9nff

ff

,890741:83088/23897,94341&3;07894107,,

$$'

#04

&3/0790:/,3.041

,.:9:/0 !740.9:/0

7#'7$#

##

#

-@@D@,-,--

9ff9ff

ff


2/36

#!

@-

nf f n #ff f,,@

,fff#,f-Iff,f

fDff@f

fffDfD

9fn,fff

f$$

D--I

%-


3/36

#!

@@

%8 894.07919,9905740.9705479 03990/#%$%&%

%#$ ,,55:7,2 8:-2990/ 070 8 , -43,1/0 70.47/ 41 90 47 /430 -

7$:-003/7,48' :3/072:/,3.0 35,79,1:120394190 706:702039 14790

,,7/4107003$%#&$$$$%#%4190&'#$%

# ,3/ 98 47 ,8 349 -003 8:-2990/ -,3430 080 147 90 ,,7/ 41 ,3 4907

/0700/542,47990/4170.439430,707

7#'7#$

&%#%#

##


4/36

#!

-J,-@

@fffnff

f

f fnf,,fff

n

nfn f,fff,ff

f n ff ff fn

fff

nf ,-f9ffnf

fffff

ffnff

n,f,fn,nfffn

fn

f ff fn nn

nn

ffffnf

f

D--I


5/36

#!

@-@-@

f- f-f 9f-

f n

f 9

f f9

f f9

f J@f

f 9#nf

f n

f


6/36

#!

@f

@f-

@f-f 9f-

@f

f

@f

n

@f

9n

@f n

f 9f-

9n


7/36

#!

f

- -ff 9f-

f-

ffn

f-

,ff

fn

f-

fnf

fn

f-

fnf

fn

f-

nffn


8/36

#!

!%#

%#&%


9/36

#!

%#&%

7,3,9438,84.,:39.8/0-07,90.43897:.90/,3/70.43897:.90/94800

850.1.4,8347,3,943.420839408903.0039070,70,3:2-07415078438

3.422:3.,943,3/70,94385940,.4907,3/,70394.4397-:9094,7/8,.4224303/0,;47%00;4:9434147,3,943/,908-,.94900,789,0841:2,3

.;,94303944724705078438-0,394.44507,90,3/.42-30940907147

1:13907-,8.300/841144/.49380907,3/57490.9434110%:8,3

47,3,9438-4730350450.42-3090701147981478420.422435:7548098,

:3;078,97:99,9,33/;/:,8:3,-0941:18300/8,3//08708,430-0.,:80

0,.8897039,-9,3/7084:7.08$40800890.44507,943414907504504

8,704,892

99050728843,3/.438039174290.425,32,3,02039,3/4:7.40049

,3455479:3994:3/079,0,37,3,94389:/3%#$!!

%'$%$%&

%847,3,943,89:/,8-003.,770/4:9147905,79,1:120394190

706:702039814790,,7/41/070041%04-0.9;08419089:/,70,8

1448

%4,3,34;07;041425,35071472,3.0 $9:/390897:.9:70,3/1:3.943841;,74:8/05,7920398 %409/0,,-4:9901:3.943341%#


10/36

#!

3/390574-028,3/29,9438419047,3,943

#$#%

3985740.9-49950841/,9,070:80/9,98

!72,7/,9, $0.43/,7/,9,

!72,7/,9,

!72,7/,9,,709480/,9,.,70.40.90/-903;089,9472801%070,70

/11070392094/8147.40.938:./,9,%02094/8,/4590/1479089:/,70

O 3907;08990,:9470/5078433039047,3,94393.:/083907;089%0,20,/07,7093,3,07#,3,07

3,3.0,3,07,05,792039,3,078

O %74:70.94-807;,9438807;.005,792039,3,07#0,943850307,.9;908390172

O :8942078$0.43/,7/,9,

$0.43/,7/,9,,709480/,9,.,70.40.90/-49078.870:80/-90

7080,7.071902,384:7.08419080.43/,7/,9,904308.,70:80/070,70

O 49478.42O 05,7920392,3:,8O 79.08


11/36

#!

$!%$%&

,890741:83088/23897,943-03,-:83088470390/.4:780,57,.9.,

,55.,943,3/0548:704190904709.,340/082489/087,-09498.4:780

89089:/9748943901:3.943841;,74:8/05,7920398390.425,390

89:/84170,90594,3,,703088,-4:947,3,943,,92485070

29,9438

O ,.41%20O ,4794190254008070-:8990747O %089://0503/8433907;0/,9,.2,-0-,80/O $42031472,943,70.431/039,


12/36

#!

!%#$%

%85740.970547982,3/;/0/39480;03.,59078,3/0,.41902/0,8

9901443

!%#%#&%

9/0,89904-0.9;087080,7.2094/448.450419089:/29,9438

,3/.,59078,943

!%#&$%#!#

9/0,8990/09,870,7/390:9424-03/:897

!%#!!#

9/0,899089479452,3,0203974:5'8438843,3/47,3,943

897:.9:70

!%#$%$$

9/0,8990$49,3,8841907,3,943

!%#!#%#$'#$$

9/0,8990!4790781;0147.0,3,88419047,3,943

!%#$&$$&$%$

9/0,899013/38.43.:8438:0894382,/0,19079089:/


13/36

#!

!%#

&$%#!#

$%##&$%#47/

,

489-00;09,990-794190,:943/:897,55030/903747/-:9

90,:943/:89770,.,20,-4:943-014709,9,.3902/8.4,8:3494,8,703.033007/0830/901789,:949,9,/90.,5,.994/7;043,74,/%8,:9443,/9700008,880154070/,3/7,3-,41,890,203309,843.,5,-0417:333147,1023:908,9,920,3/944,439209489,79:5%0070,84;0709,3/-:,9079,8;07;,384-74:99,9/0,9490&390/$9,908-:990/08330;07039;071,7

,78

3900,78#4-0793/07843,$.49982,3.70,90/,.,77,09,9,87,3-00.97.93/07843,3/&$3,9;0%42,8,;03547907090178994

473,902470,557457,90,:948%0:80/00.97.-,9907089,9070349,-094-070.,70/%080,:94807043:80/1478479/89,3.0/7;08,3/070:370,89.4594381472489

,78

3900,7890,:943/:897,813,9,038074:89,389403747/47/83;039434190.,71,70/00850.,,24389900,99//3499,043-0147090&$,:943/:897/423,90/9047/934.42509943,9840;07492,3070450394.79.390743,:943/:89783.09,8.,33,419049073/:89708,80,845033:5-7,3/304-549039,8

%04/0%,8-03574/:.0/--:99057.080700970207.,3/30;0789,790/1,3147,100,784;07,,1,243.,78,/-00384/,3/90.48941430419080;0.08,830,7%0.,78,/349-0.420;07545:,7-0.,:804190.489%09/089:730/,190747/,7-0.,:8090


14/36

#!

207.,380307,90/,8970,2410,99,903,-0/247050450945:7.,80,;0.0%8708:90/3,57.0/74594,74:3/507.,7-,.0,7,1907147,-4:997000,78,33:,8,08419080.,78/4:-0/,3/9750/

8

47/,8574/:.314:7243.,78,33:,%0408,057.043,;07,0,8:89:3/07,3/90,;07,0709,57.0,8:89:3/070,7803/90700704;07243.,78390&$,3/,74:3/507.0394190&$545:,943430/4309//3499,0;0743147504509489,79.438/073,.,7,8,30.0889,3/9-0.,209089,3/,7/,4197,385479,943

,908

%0&$/423,90/90,:943/:89714784209700/0.,/08-0147090,5,3080,3/90:7450,3889,790/.423:5984203;039438419074390890

,:943/:8978,908:704114703,:9424-08,3/70,997,38943%07007097,3894383/02,3/,3/1:.9:,94383900254203980.947/:09490570803.04114703.42509943

8947.,3/:8970;0452039

%0178924947.,74390897009841 3/,,8 8003 3:2-,,/ 98 17899,.,-8 3900,7%03 147 90 309 119 0,78 .,78070 254790/948,981/42089. /02,3/ 09003 ,3/ 8 90 ,:9424-0 3/:897 2,/0 , :2-0-0333 - 80993 :5 ,8802- 5,398 3 :2-, ,.:99, ,3/ 033, %025479,8802-41;0.0870.43889039,1907908.74883902,733!70207:9424-09/!0,730/90/893.943412,3:1,.9:73901789.,7390.4:397-,8802-34/00$494,3/!24:9.,78,998:7,5,39 3/:89,3 49478 . 89,790/ ,8 , 2,3:1,.9:707 41 ,:94 .4254303987,/:,90/942,3:1,.9:70.,783

390809:5, 9,711 .4228843 94/0;8070:,943894 /0;045,33/034:8 ,:9424-0 3/:897 3 90 .4:397 1907 90 .4228843 8:-2990/ 9870.42203/,9438 90 ,80/,8802-5,398.// 349,;05,38 94 809 :52,3:1,.9:731,.908948:94507,94388,708:90307,4947847/,3/4907,8802-078.480/4507,9438390.4:397%00,7,8,3/98/0.84341904;07320392,70/,9:7335439390894741903/,3.,73/:897%0,84,/ , 8, 3 ,9 950 41 ;0.0 0,. 2,3:1,.9:707 84:/ 2,0 %0701470 0,.574/:.9 ,8 8,10 .4.4430/ 3 98 43 802039 9 34 10,78 41 ,3 2503/3.42509943 843430 0397,39,8 ,40/0;03 94:90 ,/5,3841 , 1:10/0/ 2,3:1,.9:73 5747,2 %0 70897.9;0 809 41 54.08 ,8 .01 ,20/ ,9-:/3,33/034:8,:943/:89740;079070897.94384314703.4,-47,94380/9429,943843254794190.344974:90.3.,,70020398


15/36

#!

%0 4907 .43974 25480/ 43 .,72,078 70,90/ 94 574/:.943 .,5,.9 ,3//897-:943%0 .43974 0;03 0903/0/ 94 1,943 41 57.08 147 .,78 ,3/ /0,07.42288438%897070/9089,7941,57497,.90/0,-,9903-090038420.,72,078,3/ $255:9 90 9700/0.,/08 1443 90 089,-82039 41 905,880307.,73/:89733/,,3/0,/3:594900,78574;0/94-090/,7

,0814790.438:207,88.4.0974:4:9985074/,8290/949424/08;2-,88,/47,3/!,/239,8433,190790039741,7:9&/49,990.,72,078070;03,1700,3/9419057.0841.,789:80110.9;0,-483,.43974870,93949057.3419003/574/:.9

3900,78,8070841-07,54..,308070,334:3.0/2,73,349079:733543914790,:9424-03/:897%0039070/90.,7-:830889,89,03,7:9&/49/&90439;039:709$::494789/41,5,3

390,334:3.0/981,24:8-74,/-,3/354..,;030.0380894-74,/74:5841,:94249;0574/:.98 094,3/ 14:7000/;0.08%4: ,

-07,24;090.038388902,889;072:.39,.9

& 3974/:.0/ ,7:9 3574;/3,.425090 1,.01994 903/,3.,73/:897%0 .,7,8 ,:3.0/,8 , 504508 .,79 , 57.0 9, 41#8 %8.,30/ 90 3/:8978 57410 /7,2,9.,,7:9 ,8 0 ,..0590/ -2//03.4201,208390.4:397,3/988,083.70,80/1742:39839424709,3 :398 3 40;07 3 98 1:70 .,20 /43 94 :398 /:0 94 783 .42509943 1742:3/,8 $,3974%0.48 3/., ,3/,0448,9

&0903/0/ 98574/:.97,3094 3.:/0;,382:9:99;0.08&'8,3/

2/80/.,78%0.425,3,8830,3/0//7;03908,0841.,78390.4:3971742 3 94 .,78 - .473073 ,74:3/ 2,7098,7093.70,83.425099431742300397,398982,7098,70,85:22090/94,24893

%0 /0.0383 41 ,:94 3/:897 3 45030/ 90 ,908 94 , ;79:, 144/ 4139073,943,,:942,07839490.4:3979,3/0,949,590,70545:,943-,804123504508490193416:,399,9;070897.943843254798-9070.03954.8050.90/94,//:594901:774114703.,7839490.4:397

,3 .425,308 ,;0 039070/ 90 .,7 2,3:1,.9:73 80.947 94 9,5 90 2//0 ,3/5702:203/41.,73/:897%0300397,398,70,044,9%0.43/.,,3/:3/,$,39743:550703/410.4342.,72,709 47/!0:04998:-843/, ,3/ ,9 ,;0 039070/ 90 2/80/ .,7 802039 ,3/07.0/0803 8 3 905702:203/412,709,72,3:1,.9:70780,,8,-,80/!74943,70,84330949903/,37,25


16/36

#!

!%#

!!#

%#&%

%#$-0,34507,94383900,7,890,:9470//0,07851478,08,3/807;.041,7:9.,785,7917428,08,3/807;.041,7:9.,78%#$,841,.9,9080.,3041:80/.,78,3/8,041,7:9.07910/:80/.,78974:907%#&'&/;843

%#$8,5,7930785172%05,793078,70-44-,0740220/9423075,793078%07.4397-:94394,7/8.,59,89%#$8903:2-07430.,7/0,073,,55:7,2/897.9

%#$411078,/07,3041;,:0,//0/574/:.989498.:894207894574;/0,.42509084:94394907300/8%0803.:/0,7:938:7,3.0,7:9

3,3.0,7:903:30..0884708,3/903/0/,77,39

3$.07910/172984.,90/3,,55:7,2,3/,8%03-7,3.08,9!0739,2,33,!,99,2-,307%7:7022,/'03,7,,2-:7499,,',,3.07,3/#,2,3,99:,7,

%047845841%#$,7006:550/989,904190,79807;.3,3/.4843705,706:5203990,241/0/.,90/90.3.,3897,30/,9,7:9$::3/,290/,70,;,,-094574;/0,19078,08807;.04139073,943,89,3/,7/8

39033:,0,0743;039430/34.3,%#$,0/

,,9909745147;07,089!07147230,074107,,3908,20.43;03943%#$,844390,,7/1479008974938,08;4:20%0,,7/1472,2:2.4388903.38,089,709,.0;02039,3/,3/%4,,7/8147%7:0',:0/;843

39033:,0,0743;039430/34.3,%#$4380;07,,,7/8147905071472,3.03900,7%03.:/090,,7/147900890,738:7,3.0!03097,943,,7/147-0390-0893334;,9;0$07;.0


17/36

#!

,7093%7:747845089$,08$,981,.9433/043!407908089,25!071472,3.0!0739,2,33,47845,3/904:30,07307,,7/

3903/,0,0743;039430/39038700.0357%#$,8,,7/0/147-033/,8-08950714723/0,07853.:894207144

:5

%#$,8-003,/:/0/!&$/0,079492083,74-,7:9$::147/85,389,3/,7/8415071472,3.0,3/2502039,943416:,9889028

D@@

,99D,

,-

@D

9,@,--

9@@,

,-@@D

,,

I-

I-

@@

-,D

@f


18/36

#!

ID@@

,99D,

,-

@D

9,@,--

9@@,

@f

#%$%#&%

#%

##

$#'$$#% , --


19/36

#!

!#%%$

#%!#%%

@-

,-

,-

@, @, @, @,

9D@@,

9D@@,

9D@@,

9D@@,

@,

9D@@,

@-@@,

OD@I OD@I OD@I OD@I OD@I


20/36

#!

!$#%

!#&%$

%08043#&%$574/:.98,3/90,;0/70.9/0,07859#&%

,7:994

%0948,70,9.42-3,943410.434257,.9.,9,3/8937:3,8:..088

439074,/841:7450

$19

%0920,8.420147,303/41.425,.9.,7

,7:9

%0,7:9,8430-043/-03:89,.,79,8,.9:,.,30/90;08,3/

10890841.4:3908850450--73390441249473942438,.748890

039,3/-70,/94190.4:397

#9

%0#9.42-3024/073:7450,3/083908547930884181990,908930330

90.344

89,7

!4070/-90,908989,904190,79909..509740330

03894

$5,38057088431478909030089489,3/897:094983,20

,43#

7;09.42509050,.04123/9047/.,888,10910,9:708


21/36

#!

9D@

%

%

$%

#

$%#

#%!

#%

#'%%#

$%!

$%

!$

#!

#

%,-034

!#

%0144#&%$!#897,9008


22/36

#!

!#%

&3/0798902,7093/05,7920399,0890.48941,/8.4:398,3/57424943;03

4,7/38 %' $$ $07;.0.,7/8 085,507 85, 19

!

%#$84.,90/,9!!%04.,943,8499843

897,90.25479,3.0-0.,:809070,703:2-0741-:078,709070%02,3,70,41

4507,9438,,55:7,2/897.9%0,70

%##%%!#%#!%%!

'#!

!!

3507843.423394.439,.99.:8942078.,3,;0,325,.9434;07,

8,981,.9430907,85,7941,8:554793807;.094,574/:.9473;4;0/3,949,

807;.050450,705,79.:,725479,39-0.,:80390.:894207800890,70

0307,3805,7,-0174290949,807;.08,708:94198902:89-0

,557457,9097,30/,3/0249;,90/%08,03910,9:7084189,1141%#$

,70

O 0254070/3/;/:,8O 97,30/89,118


23/36

#!

!#$

O 85,9.O #05,73

!'

&30,574/:.9,807;.0.,3349-0050703.0/-0147098/0;070/.2,089

39,3-0%89070147020,389,9549039,.:8942078.4:/507.0;070,90778

03/0./3090794:80,807;.0%470/:.090100341789:82574;390

.,3.01478:..0889841903;9,9441107549039,.:894207890.,3.094800,9,

807;.04:/-00%88/430-574;/358.,0;/03.08:.,8

/0243897,9438

$!#%%$

#%

!#!

,35407300/8,70/0907230/4390-,88418,08,3/842049071,.9478%0

,8889,392,3,078,3//05,7920392,3,078,845:9:5907/02,3/8,3/1907

/02,3/8,7003:309-0209

,-

OD@I


24/36

#!

##&%%

#0.7:920398:8:,/430-;35,507,/89908,20920/,9,-,8041570;4:8

,55.,398,70059,3/030;078:9,-04-8,78090,70314720/

$%

%03907;01440/070824891,.0941,.03907;0:733907;0,0114798

,70/70.90/94,7/813/34:9904-147.90574850.9;0025400,81,7

%#

82,3;031473.70,8347340/0070#&%8/70.9;03

97,33,3/90172,84;0397,33

!##!!#$

03,3025400830430/90,703574-,9435074/4124398398

5074/90025400,557,80/-8.43.0730//05,7920392,3,078,3/8039994#

1088:9,-00-0.431720/90780574-,9435074/-00903/0/9494

94970024398,3/,,370;0905071472,3.0%039,0/0.84370,7/3

800.943,3/700.943410254008

$#

0/8,,75:83.039;084,3.08-43:8/0,73088,3/:31472


25/36

#!

!#%%

#%

@fnffffnff

nffnfnnf@

fnfffffffnff

ffffff

fnfnnffnf

nffnnffnffff

nffnnfn

--,-

-D-@-@

D-D-@-@


26/36

#!

$#'!#%%

#%

$#'$

$#'!#

#$%$#' %#

$$#' %#

%#$#' ##

%,-04

I,-

I9@-

-@J,-

@@DID,-

@DID,-

J,-

D@,@,

D@,,-

@J,-

@,


27/36

#!

!%#

$%$$

$%#%

425,344/ $,08,3/807;.0:3/074304:909 44/8,0890,2 !,731,.9 $,08950841574/:.98 70/91,.9,7:913,3.0 ,7:938:7,3.0

$

470;03:01742807;.0/05,792039,90/0;0741.,7$2,807;.0/05,792039":,9574-023807;.0/05,792039


28/36

#!

!!#%&%

:02,7093455479:39330,75,.0,.:9,3/5,,,/

$.4504105,3843 &39,550/7:7,2,709 %0.344.,/;,3.020398

%#%

.4342..43/9438

425099478 4;073203954.08 %70,91742.,784.489 ,2,0/74,/


29/36

#!


30/36

#!

!%#

!#%#$'#

$$

%0;047.08

!4790781;0147.088,17,2047147903/:897,3,88,3/-:83088897,90/0;0452039/0;0450/-.,0!4790741,7;,7/:83088$.4439:808.43.0598/0;04533/:897,7,3,9430.4342.894/07;01;0147.089,9/090723090.425099;0390389,3/90701470,997,.9;0308841,2,709

%0970,9418:-899:90574/:.9847807;.08

%008903.041574/:.984:98/0419070,24190.42243574/:.9-4:3/,7083.70,808905745038941.:89420789489.94,9073,9;08

O :0757450389948:-899:90O #0,9;057.05071472,3.0418:-899:90O :0789.3.4898O !07.0;0/0;041574/:.9/1107039,943O :2-07418:-899:90574/:.98,;,,-03902,709O ,80418:-899:94331472,943-,80/574/:.98,70247057430948:-899:943

,84330574/:.9.,30,8705,.02,907,574/:.9

%0970,9419003974130.425099478

!7419,-02,70989,90/709:738/7,1728%8708:9832,3300397,398.0;039:,/0.70,8057419,-9&308890039741301728.,3-0-4.0/-3.:2-039890574197,901,94,7/8,.425099;00;050710.9.42509943

O .43420841574/:.9/110703.08O 7,3/06:9O $9.3.4898478:3.4898O ,59,706:7020398O ..08894/897-:943O :8942074,994089,-80/-7,3/8O -84:90.489,/;,39,08O 4;073203954.08


31/36

#!

O 3/:89757419,-990247057419,-0903/:897902470,997,.9;09-09430.425099478

O 390730907,94/,.425099478300/43,0-8909403907,2,709%039038941.425099;07;,7

4724893/:897089039038941.425099;07;,78902,47/090723,394190.425099;0308841903/:897

O $:89,3,-0.425099;0,/;,39,0974:334;,943O 42509943-090034330,3/41130.425,308..,3/2479,7;-7.

,3/2479,7O 0;041,/;07983050380

%0-,7,33540741.:8942078-:078

%0-,7,33540741.:89420788,84/08.7-0/,8902,709414:95:9890,-941.:8942078945:990172:3/0757088:70.,84,110.9890.:894207880389;99457.0.,308

O 070041/0503/03.:5430893.,330841/897-:943O ,7,330;07,05,79.:,733/:89708910/.4898O :07;4:20O :0789.3.489870,9;09417289.3.4898O :0731472,943,;,,-9O ;,,-94108938:-899:90574/:.98O :0757.080389;9O 1107039,,/;,39,0:36:03088413/:897574/:.98

%0-,7,335407418:55078

%0-,7,335407418:550788,84/08.7-0/,8902,7094135:98$:55078417,2,907,8.425430398,-47,3/807;.088:.,805079809490172.,3-0,84:7.04154074;0790172039070,70108:-899:908$:550782,701:809447990172470.,700.088;057.08147:36:07084:7.08

O $:550789.3.489870,9;09417289.3.4898O 070041/1107039,9434135:98O 25,.94135:9843.48947/1107039,943O !70803.0418:-899:9035:98O 2540084/,790,-47:3438O $:5507.42509943,-994147,7/;079.,39077,90,3/.:94:990

-:07

#%


32/36

#!

&$%#$$

425099;0#;,7 !!&% &$%#$ #%#$ % #&%$ !&

%70,9410397,39848:.300397,3.05,890,78

,7,33!40741$:55078


33/36

#!

:078-,7,33540789444

3430418:55078 !74/:.91107039,943

,7,33!40741:8942078

%0708348:.-,7,33540794.:8942078

489.3.489 !74/:.07857.02,07

%70,941$:-899:908

%070834.4808:-899:90147.,7:93.,8041-08.4490790708,82,970,9

!%#


34/36

#!

$&$

$&$%$

$

2540005,792039,3,0770,9438583498444/

:8942073907,.943844/:8942078,708,9810/

%0708,%7:0',:005,792039 $2,807;.0//05,792039 44/8,0890,2 ,90/0;0741.,7

&$

:73905074/41289:/3%#$49,3455479:3994:3/0789,3/

/11070391:3.94384190705:90/-:8308847,3,943,;0970/945705,709089:/

4390;,74:81:3.943841%#$,8/09,0/,85488-0%#97

807;0-089807;.094.:8942078


35/36

#!

$&$%$

%01722:89574;/044/807;.0.:8942078 %4450330-7,3.08330,74.,9 5,3/900893807;.0/05,7920398 !74;/02470,/;0798020398 2574;0906:,941807;.0

9


36/36

O !#$:83088!73.508,3/!7,.9.08$0;039/943$:9,3,3/!:-.,94300

O 24947842O 440.42

Documents

Organization Study at a Rrrrrrrrrrrrrrrrrr