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ONLINE CARE ANYWHERE DEMO WALKTHROUGH

ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

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Page 1: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

ONLINE CARE ANYWHERE DEMO WALKTHROUGH

Page 2: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room

From the home page, select a doctor and click Connect

Page 3: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Member enters pharmacy and reason for their visit

Page 4: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Member enters credit card to cover their cost (co-pay / co-insurance)

Page 5: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Complete Release Statements and click Connect

Page 6: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Member will enter the doctor’s waiting room while the doctor reviews their request and Health Summary

Page 7: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Enable a web-cam by clicking Allow in the video window

Conversation duration is 10 minutes (Doctor can extend 3 minutes)

Page 8: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

When ready to end the visit with the doctor, click End Conversation

Page 9: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Click End Conversation to confirm that visit is complete

Page 10: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Rate the experience and click End Conversation

Page 11: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Click on My History under My Health to see a detailed report of the Online Care Anywhere visit

Page 12: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

The report will show the doctor’s notes, what was prescribed, the diagnoses and more…

Page 13: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

ONLINE CARE ANYWHERE Upcoming enhancements

Page 14: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

Show both web and mobile versions

MOBILE APP COMING IN FALL OF 2013

Page 15: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

EXPANDED STATE AVAILABLY

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Page 16: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

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VIRTUAL WORKSITE CLINIC

Page 17: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

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WHERE ARE EMPLOYEES USING ONLINE CARE

ANYWHERE? • Nearly half of users report

using Online Care

Anywhere at the office

• By providing ready access

from both work and home,

presenteeism and

absenteeism related costs

can be reduced

• Virtual worksite clinics give

employees a private and

secure environment to

manage their healthcare

Page 18: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

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VIRTUAL WORKSITE CLINIC RECOMENDATIONS

• Room Dimension

• 9 feet x 11 feet

• Computer and Software

• Desktop or laptop computer

• Internet Explorer 7 (or later), Firefox 3.0 (or later) or Safari 4.0

(or later)

• Adobe Flash Player 10 or later

• Adobe Reader 7 or later

• Printer – Multifunctional Device (MFD)

• A dedicated printer allows users to print out visit summary or

Healthwise articles

• An MFD device allows faxing of visit summary to a primary

care physician (PCP)

Page 19: ONLINE CARE ANYWHERE DEMO WALKTHROUGH€¦ · DEMO WALKTHROUGH . NOTE: If a doctor is seeing a patient, the member will be placed in the doctor’s waiting room From the home page,

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VIRTUAL WORKSITE CLINIC RECOMENDATIONS

• Phone

• A desk phone with a good quality speaker is recommended

for using Online Care via phone

• Sanitation and Other Supplies

• Sanitizers or wipes

• Sharps Container

• Disposable Thermometers

• Security/Privacy

• Door lock with Occupied Indicator