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November 23, 2018
Mission
To provide exceptional, compassionate care to all we serve.
VisionWe will change lives by nurturing hope, improv-ing health and encour-aging wellness – every person every time.
Inside this Issue• Fall 2018 Leapfrog
Hospital Grade,
see page 3.
• Bell Ringing Vol-
unteers needed,
see page 4.
• You Rock, OMC!
See pages 6 and 7.
OMCNewsThe right care, right here.
CommunityOMC opens School-based Healthcare Clinic at Willow Springs School
Healthy Students Make Better Learners! Ozarks Medical Center (OMC) opened a new healthcare clinic located on the Willow Springs School District R-IV campus.
OMC Willow Springs is a unique healthcare model in which com-prehensive physical and preven-tative healthcare services are pro-vided to school-aged youths and school staff in the school setting. It is a result of a collaboration be-tween the Willow Springs School District and OMC, in order to support the healthcare needs of
the student population.
This collaborative approach is to take care of the student’s health and well-being while sup-porting attendance and achieving academic success. It improves access to care for students, so that students and parents do not need to miss school or work to get care. Students and staff can come to the clinic for routine healthcare, minor injuries or to be treated when they are ill. The clinic will take appointments as well as walk-ins.
“We are fortunate to be able to partner with OMC to bring healthcare access to many of our stu-dents who may otherwise not be able to receive the medical care they need,” said William Hall, Superintendent, Willow Springs R-IV School District.
OMC Willow Springs will be staffed by Board Certified Family Nurse Practitioner Hilda Newell and Dr. Sarah Williams, Board Certified Family Practice Physician. OMC medical providers will work closely with community providers, the school nurse and school staff to ensure that stu-dents get the care they need at school, or through community support services.
The OMC healthcare professionals will not replace the student’s primary care provider if they have one, and will contact the provider should they need treatment.
OMC Willow Springs will be open Monday and Thursday from 7:30 a.m. until 4:30 p.m., for appointments and walk-ins, even when school is not in session. It is located at 201 West High Street, Suite 2, Willow Springs. Please call 417-252-6994 with any questions, or to make an appointment.
Pictured left to right: Hilda Newell, Board Certified Family Nurse Practitioner, OMC; Dr. Sarah Williams, Board Certi-fied Family Practice Physician, OMC; William Hall, Superin-tendent, Willow Springs R-IV School District.
2November 23, 2018
QualityProject 20/20 Update
• No trainings this week due to holiday.• EHR provider governance policy submitted to and approved by Medical Executive Committee.• Lots of dictionary building and core team meetings held this week.
MEDITECH Expanse core teams have been involved in the following this week:
- Web Ambulatory, Acute and ED documentation training- Meditech Technical training- Health information management, abstracting and scanning demo and training.
We would like to recognize Kialy Farris for her attendance this week at all web documentation training sessions.
312 days until Expanse go live as of 11/23/18
Let’s BUILD IT BETTER TOGETHER!
We NEED regular input from clinical users of the system. Your input matters! Please attend all core team meetings you are assigned to or send representative.
PROJECT 20/20 One View . . . One Record
For general information, contact TJ at [email protected]. Providers contact Dr. Frase at [email protected].
3November 23, 2018
Almighty God, provider of everything that is good and the sustainer of our
souls, we thank you for your goodness and provisions which nourish life. We
are thankful: for our homes which keep us warm, for the food which give us
strength, four our family and friends, for our jobs, for our country which we
live and for your Spirit upon us. This Thanksgiving, may each of us truly
be thankful for your blessings upon us. In Thanksgiving may we rejoice and be glad. In
Jesus name we pray, Amen.
Weekly Prayer brought to you by the OMC
Chaplains
CommunityCommunity
I volunteer because...
“I enjoy the happiness that helping others
gives me and the interaction with patients.
I can see that what I do matters to patients
and the OMC staff.”
Carrie Thompson
Ozarks Medical Center Receives an “A” for Patient Safety in Fall 2018 Leapfrog Hospital Safety GradeThe Leapfrog Group, a nonprofit organization committed to driving quality, safety, and transparency in the U.S. health care system, on November 8, released new Leapfrog Hospital Safety Grades, which assign A, B, C, D and F letter grades to hospitals nationwide. Ozarks Medical Center (OMC) was one of 832 (32%) hospitals to receive an “A” for its commitment to reducing errors, infections, and accidents that can harm patients.
“OMC is continually implementing new and advanced process-es and we are seeing results as is shown in receiving our second Grade A,” stated Kurt Abbey, chief nursing officer and chief op-erating officer, OMC. “Earning an “A” grade from Hospital Safety Grade means we are one of the safest hospitals in the United States.”
“Hospitals that earn top marks nationally in the Leapfrog Hospital Safety Grade, ‘have achieved the highest safety standards in the country,” said Leah Binder, president and CEO of The Leapfrog Group. “That takes commitment from every member of the hospital staff, who all deserve thanks and congratulations when their hospitals achieve an ‘A’ Safety Grade.”
Developed under the guidance of an Expert Panel, the Leapfrog Hospital Safety Grade uses 30 measures of publicly available hospital safety data to assign A, B, C, D and F grades to more than 2,600 U.S. hospitals twice per year. It is calculated by top patient safety experts, peer-reviewed, fully transparent and free to the public.To see OMC’s full grade, and to access consumer-friendly patient tips for staying safe in the hospital, visit www.hospi-talsafetygrade.org or follow the Leapfrog Hospital Safety Grade on Twitter or Facebook. Consumers can also download the free Leapfrog Hospital Safety Grade mobile app for Apple and Android devices. To learn more about The Leapfrog Group and OMC’s grade, click here.
November 23, 2018Quality
4
Bell RingingOMC will once again be ringing the bell for the Salvation Army this holiday season on Saturday, December 22 at Wal-Mart in West Plains.Time slots are available beginning at 10 a.m. and ending at 8 p.m.
If you sign up for a time slot then are unable to work it, please be prepared to find your replacement with another OMC coworker (s).
If you would like to sign up for a time slot, please contact Drew Clark in Public Relations by email [email protected] or calling extension 6735.
November 23, 2018 5
Local Girl Scouts Donate to OMC Behavioral Healthcare
Many of the people who walk through our doors struggle to afford the basic things we take for granted – soap, toilet paper, deodorant… We are able to offer these items to our clients in need through the generous donations of our co-workers and community members. This service has truly made a difference in people’s lives. We recently received a large donation from Girl Scout Troop 10050 and we are so grateful!
Pictured: Curtis Cook, BHC Clinical Manager, Jenna Haley, and Olivia Reid.
What’s happening at OMCDec. 4 (6 p.m.): OMC’s Preparing for Breastfeed-ing Class provides the expectant mother with im-portant information needed to breastfeed her new baby. Call 256-9111, extension 6440 to register or for details.
Dec. 10 (6-10 p.m.): OMC’s Heartsaver CPR Class for non-medical. Cost $20. Registration is required and space is limited. Call 417-257-6793.
Dec. 13 (8:00-11:30 a.m.): OMC Laboratory Ser-vices will conduct low-cost lab health screenings. Screenings available for a minimal cost are CBC, CMP, A1C, Lipid, TSH, PSA, and CA125. No appointment necessary. Walk in these locations: OMC Lab Services, OMC Alton, OMC Gaines-ville, OMC Mountain Grove, OMC Mountain View, OMC Thayer/Mammoth Spring, OMC Urgent Care Clinic, and OMC Winona. For more information, call 417-257-6736.
Dec. 17 (6-10 p.m.): OMC’s First Aid Class for non-medical. Cost $20. Registration is required and space is limited. Call 417-257-6793.
Dec. 26 (12-6 p.m.): OMC and Community Blood Center of the Ozarks Blood Drive at OMC Parkway Center. Walk in, call 1-800-280-5337, or visit https://www.cbco.org/donate-blood/to make an appointment.
Jan. 8 (6 p.m.): OMC’s New Parent Skills Class is recommended during the third trimester of pregnancy and covers self-care, baby care, infant bathing, safety, immunizations, and circumcision. Call 256-9111, extension 6440 to register or for details.
Jan. 9 (9 a.m.): OMC’s Smoking Cessation Class is a free eight-week program. Registration is required and space is limited. Call 417-257-5959, extension 6905.
Jan. 12 (8 a.m.): OMC’s Prepared Childbirth Class is recommended during the second trimes-ter of pregnancy. The goal of this class is to pre-pare the expectant mother for all aspects of labor and delivery. Call 256-9111, extension 6440 to register or for details.
Quality
A Message from Tom: T-Shirt Fridays in December!Last week, a couple of people on the Service Excellence Council reminded me we haven’t done an #IamOMC T-shirt
day recently. Let’s do this Friday and every Friday in December.
I am thankful for each of you, for the amazing stories I hear every day, and I’m thankful for how much OMC has and will continue to accomplish for our community. Have a wonderful and blessed Thanksgiving.
Click to follow us on social media!
45 years with OMC!A big Congratulations to Linda Surritte, OB Unit Secretary, on reaching 45 years with Ozarks Medical Center. That makes her employed longer than anyone else at OMC. Congratulations Linda! Thanks for all your hard work and dedication.
6November 23, 2018
You Rock! These individuals’ You Rock cards were shared with Public Relations:
Kelly ~ CSU“Thank you Kelly for coordinating someone to provide ballots to patients so they were able to vote. That meant a lot
to the patients and showed such sincere compassion on your part as well as dedication.”~from a coworker
Marty Howard ~ Lab“During installation of new analyzers, staff became overwhelmed with the volume of specimens and the new process.
Marty graciously came in to help get back on track.”~from a coworker
Joseph ~ Lab“Joseph was great to stay later and help “clean up” the lab from a busy day shift and make the night shift better for me.”
~from a coworker
Bridget Walton ~ Emergency Department“Bridget helped hold a special needs patient, which enabled us to get blood without harming the patient, his
caregivers, or our staff.”~from a coworker
Margaret ~ Environmental Services“She is always helpful and going the extra mile to help me out. You rock Margaret!”
~from a coworker
Allie Moore ~ Registration“Allie goes above and beyond every time I work with her. She smiles, makes eye contact, and greets everyone who walks in the door. She helps patients and visitors with belongings, wheelchairs, making phone calls, vending ma-
chines, and so much more. She shows exceptional kindness and compassion to everyone she meets. I’m proud to work with Allie in triage. Thanks!”
~from a coworker
Jaime Meints ~ RN“Jaime is awesome! She is always very kind and gives her all to every patient and coworker. Jaime’s passion and empa-
thy shine bright. You go girl!”~from a coworker
Felicia, Kelli, Taylor, Rebecca ~ Rehab Services“A patient was having car problems and had to walk to his appointment. It took him over an hour in 85 degree heat.
He was unable to afford the public transit. Not only did these girls take up money to get him home, but also to get him to his apopintments next week. They are awesome!”
~from a coworker
People
November 23, 2018 7
People
You Rock! These individuals’ You Rock cards were shared with Public Relations:
Rachel Flowers ~ Physical Therapy“Rachel went above and beyond helping me during my recovery from hip surgery. She was amazing. Rachel helped
me get the physical therapy I needed to improve my care. I feel I have a lifetime friend with Rachel because she cares about her patients. Thank you Rachel!”
~from a patient
Marlissa Nolan ~ Rehab“Marlissa is coming in an hour early to see an eval that needed in as soon as possible! That is so kind considering she
didn’t have to do that.”~from a coworker
Shawna Loges ~ Physical Therapy“Shawna welcomed me from day one! Shawna taught me a lot on my clinical rotation and helped me throughout the
eight weeks. Thank you for being an incredible CI and for being my friend. I will definitely miss you!”~from a student
Melinda King ~ Lab“Melinda continues to help fellow employees by covering and coming in to work extra when necessary.”
~from a coworker
Ginger Luse ~ Rehab“Ginger had a patient that got very upset when they tried to take him to the speech pods for therapy. He did not want
to leave the waiting room. Instead of further upsetting the patient, or cancelling therapy altogether, Ginger simply completed his therapy in the waiting room where he was comfortable.”
~from a coworker
Rebecca Williams ~ Rehab“Rebecca is wonderful to be around and is just top notch. She commonly is getting back late from a visit and goes
back to the hospital to check in on patients who couldn’t participate earlier in the day.”~from a coworker
Felicia Armades~ Rehab“Felicia has been incredibly helpful to the OMC Homecare staff. We appreciate her always taking time out of her day
to do a little somehing extra for us. She is so awesome!”~from a coworker
Bret Hall ~ Rehab“A coworker remarked that she wished Bret worked in her area every day because he would make it so happy. Bret
always carries and great demeanor and attitiude to work.”~from a coworker
November 23, 2018 8
OMC Cafeteria Lunch Menu Monday: Entrée: Bacon Wrapped Pork Loin, Lemond Dill Cod Starches & Veg: Garlic Roasted Potato Wedges, Mixed Vegetables, Baked Beans, Garlick Breadstick Pizza: Three Cheese Soup: Minestrone Soup, Classic New England Clam Chowder
Tuesday: Entrée: Chicken Alfredo, Healthy Choice Salisbury Steak Starches & Veg: Cheddar Mashed Potato, Cafe Roasted Mushrooms, Green Beans & Tomatoes Pizza: Pepperoni Soup: Broccoli Cheddar Cheese, Stuffed Pepper
Wednesday: Entrée: Hot Italian Meatball Sandwich, Chicken Grilled Lemon Sage Starches & Veg: White Rice, Corn, Stewed Tomatoes Pizza: Meat Lover Soup: Garden Vegetable, Loaded Baked Potato
Thursday: Entrée: Mongolian Ground Beef with Jasmine Rice, Apple Ginger Pork Chop Starches & Veg: Fried Brown Rice, Fresh Carrots w/ Dill, Broccoli Florets Pizza: Pesto Chicken Soup: Bacon Corn Chowder, Tomato Basil Soup
Friday: Entrée: Chipotle Beef & Black Bean Chili, Smoked Italian Sausage Starches & Veg: Au Gratin Potatoes, Green Peas, Chopped Spinach Pizza: Hawaiian Soup: Broccoli Cheddar Cheese, Homestyle Chicken and Rice
Hamburgers and fries at lunch Monday through Friday.The soups will be the same each day of week.
OMC Cafeteria HoursMonday-FridayBreakfast: 7:00 a.m. - 10:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Snack Bar: 1:30 p.m. - 4:00 p.m.Dinner: 4:00 p.m. - 8:00 p.m. (Hot Food available 4:00-6:00 p.m.)Holidays & WeekendsBreakfast: 7:00 a.m. - 9:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Employees receive a 20% discount on most items in the cafeteria. (Menu subject to change without notice.)
DAILYSalad Bar • Sandwich Bar • Fresh FruitPizza • Desserts • Chips & CandyBottled & Fountain Drinks • Coffee & Hot Chocolate
Did you know there’s an App?Download Bite by Sodexo to see the full menu at the
OMC Cafeteria!
