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Dated: dd/mm/yyyy
To,The Managing Director/Nodal Officer/Manager,Company Name,Address of theParent Company,
SUB: NOTICE BEFORE FILING CONSUMERCOMPLAINT
Dear Sir,
1) Give details of your purchase of product or service (cash memo number and date).
2) Give information about the warranty orguaranteereceived by you at the time of purchase.
3) Give details of the deficiency in the product or service.
4) Give the problems you are facing due to this deficiency.
5) Give the details about your efforts to inform about this grievance in the past to which the party has not responded.
6) Give a time limit of at least 15 to 20 days to settle your grievance by asking for refund of full amount with suitable interest (12%), or replacement of the product along with suitable compensation, else you will file acomplaintwith the Consumer Forum as you are protected under theConsumer ProtectionAct of 1986.
7) Inform that the consumercomplaintwill be at his cost and expenses, and you will seek compensation for the mental agony caused due to his deficiency in services.
Yours truly,
Your Name,Your Address