Next Generation Workforce

All Rights Reserved © Alcatel-Lucent 2006

Next Generation Workforce

Ohio Digital Government SummitColumbus, Ohio October 17, 2007

Full Name

All Rights Reserved © Alcatel-Lucent 20072 | Alcatel-Lucent | March 20, 2007

Next Generation Workforce

Session Description: Demand for IT talent continues to escalate as retirement is

draining IT staffs. At the same time, the pool of qualified candidates seems to be steadily shrinking.

How do you attract a new generation of qualified workers? Who are they?

What is the best way to train and motivate staff to take on new skills and challenges?

What roles can e-learning and distance education play?

This session focuses on the workforce of tomorrow.


As America Ages,So Does the U.S. Workforce

Boomers comprise 46% of today’s U.S. workforce

At the same time, U.S. workforce growth is slowing

Source: U.S. Census Bureau, Bureau of Labor Statistics

78 million Baby Boomers(born 1946-1964)


Change in U.S. Population, 1950-1960 by Age Group

36.8

9.9

-4.6

11.9

17.916.6

34.5

-10

0

10

20

30

40

% Po

pula

tion

Chan

ge

14 &under

15 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 &older



3.3

48.7

10.5

-4.4

13.3

19.6 20.6

-10

0

10

20

30

40

50

% Po

pula

tion

Chan

ge

14 &under




-11.5

16.3

46.4

10.7

-2.2

16.2

27.1

-20

-10

0

10

20

30

40

50

% Po

pula

tion

Chan

ge

14 &under




5

-12.8

16.4

46.1

9.9

-2.7

21.7

-20

-10

0

10

20

30

40

50

% Po

pula

tion

Chan

ge

14 &under




11.85.8

-7.6

20.6

50.3

15 12.6

-15

-5

5

15

25

35

45

55

% Po

pula

tion

Chan

ge

14 &under



Projected Change in U.S. Population,2000-2010 by Age Group

-0.9

9.5

-4

-14.7

15.6

45.3

12.6

-20

-10

0

10

20

30

40

50

% Po

pula

tion

Chan

ge

14 &under



Projected Change in U.S. Population,2010-2020 by Age Group

8.6

-0.6

12.1

2.8

-13.4

18.2

35.1

-20

-10

0

10

20

30

40

% Po

pula

tion

Chan

ge

14 &under


Source: U.S. Census Bureau


Oldest Boomers are Turning 60 this Year

Today’s retirees are living longer, but wanting to retire earlier – even if they can’t afford to

These demographic changes have implications for business, individuals and communities


Labor and Talent Shortages are Projected


Retirements to take a toll on the Government

Average age of federal civilian workforce – 45.5

Nearly one-half of the Federal workforce could begin retirement in 2008 at age 55


As well as State Government

33.6%

59.4%

58.0%

55.9%

11.6%

16.8%

17.1%

19.7%

54.0%

63.7%

3.6%

0% 10% 20% 30% 40% 50% 60% 70%

Oregon

Idaho

Illinois

North Carolina

New Mexico

New Jersey

Pennsylvania

Michigan

Tennessee

Maine

Washington

Source: Government Performance Project Survey of 37 States

Anticipated State Government Retirements in the next decade…


How do you attract a new generation of qualified workers? Who are they?

Know who they are:

1. They are ages 11-30 years2. They grew up with PC’s, MTV, ESPN, the Internet and Reality TV3. They have IPOD’s and other downloadable, sharing devices4. They are our children, our siblings children, our neighbors children5. They wear cool clothing, like jeans and Tee Shirts, not Suits6. They are advertised to with great success7. They must communicate wherever they are not just in an office8. They want quick fixes and less Red Tape9. They believe the world is a community10.They want to meet and live in that world without boundaries

Market to them via web ad’s and media ad’s, make government cool!


Targeting Millenial’s with Ad’s


Web Use by Teens


Online usage:


Rise of the Millennials and Modernization of the Enterprise

Millennials (11-30 years old) Rapid and intuitive adoption of

new services and devices High content consumption and

social interactivity Current behaviors in using various

technology, applications, services, and devices will continue into their adult lives and become mainstream norms

Enterprise Influenced by tools used by younger

generation entering workforce Collaboration through social

networking tools (e.g. Wikis) is becoming more commonplace for internal projects

Employee generated contentRecapturing the innovative leader

position in using new wireless applications

Millennial Mobile Service Usage0% 10% 20% 30% 40% 50% 60% 70%

Text messageTake pictures

Play gamesMobile internet

EmailInstant messaging

Record videoMobile navigation

Mobile videoMillennials Average User

Pew Research Center, April 2006

The next addressable market

“Only 26 percent of teen cell phone users are voice-only customers, compared with

43 percent of adults.“Source: Jupiter Research, May 2005


How to Advertise and recruit

Source: The Yankee Group


What is the best way to train and motivate staff to take on new skills and challenges?

1. Leadership, Must be a top down approach2. Build into your new IT contract awards

Train the Trainer Career advancement of State Workers

3. Change the way Government does business Interview your business partners executives Interview your states largest businesses

Learn what they do to transform business Implement as possible

4. Compensation Explain the benefit of Healthcare for life Explain Pension benefits Create a “Life Style” of safety and fun Push stability and ability to nurture change








What do we do?


Ubiquitous Broadband Access model, is Your State Prepared?

This need expands state and local authorities’ boundaries to urban & rural areas, hospitals, schools and industry. Each are demanding ubiquitous

broadband access.

Citizen Services

Economic Developmen

t

Digital Divide

Local AuthoritiesCivil servants & own sites

BusinessCitizen

Business Opportunitie

s


Broadband, Broadband Everywhere….

Ubiquitous Access – Broadband everywhere from dense to rural areas

Wireline/Wireless Integration – To access anything from anywhere

Best-of-Breed Technology – Ready for services evolution

End-User Centric – Put “civil servants and citizens first”Easy Access – Increase network value through

differentiated servicesFilling the Digital Divide Gap – Intelligent network

solutions to facilitate new service deployment

APPLICATIONS

NETWORKVs.Vs.


Demand for these Real Time Applications change the Network Requirements:

Internal Use

Universal Broadband Generation Model

Lease/Buy Network Access for:

Deploy a network for:

LegacyModel

Tactical Silo’d Network Model

Strategic Model

Internal Use Internal Use

Deploy a mixed wireline and wireless network for:

Public-Private $

State Government

Use

Economic Dev. $ Citizen

Serv.

County Services $

Efficiencies of multi usenetworkingEfficiencies gained via

Multi use Un-silo’d Networking


So what’s this State Wide Network Look like?

CO

TRANSPORTSERVICEACCESS

Increase Network Value

NETWORK

Existing networks are built on legacy technologies that are difficult to scale or adapt to changing needs

Unprecedented amounts of bandwidth are required to support this new scenario

Local authorities are changing from traditional voice and basic interoffice communications to high-bandwidth services with extensive use of video and data

Changing Business & Residential Needs Foster Network Transformation

HOME SCHOOL

OFFICETOWN HALL

HOSPITALAPPLICATIONS

xPON, xDSL, FTTx, MW, Wi-Fi, Wi-MAX, CDMAIP/MPLS

xWDM, SDH/SONET, Ethernet


Contact Information

Rob DallasDirector, Public Sector

Tel: 469-236-8928

[email protected]

mailto:[email protected]

Documents

Next Generation Workforce