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Next Generation IT Strategy:
Approaching the Digital Enterprise
Elmar Hassler, Business Transformation Service, SAP Österreich GmbH
27.04.2016, Linz
SAP S/4HANA reimagines businesses for the digital economy
The entire value chain is digitized, including the digital core that serves as the foundation for business innovation and optimization.
The digital enterprise interconnects all aspects of the value chain to drive and anticipate business outcomes in real time.
Enterprises across industries can lead the digital transformation by completely reimagining business models, business processes, and work.
3
Typical questions in the digital innovation race
How can we re-invent our business?
How can we leverage our existing customer base?
How can we reduceour time to market/value?
How do we know in-time what our
customers need?
What workforcequalifications are required
in digital business?
How can we makeour processes
more transparent??
Innovation AND Transformation
DIGITIZATION USE CASE
Digital Business: a business where value creation is significantly based on digital technologies
Innovation
Process of re-imagining a new business model, a digitized product, business process or work
Outcome of an innovation process (THINK) is non-tangible, e. g. an idea or a concept
Transformation
Process of implementing a new business model, digitized product, business process or work resp. transforming from as-is to envisioned future state
Outcome of a transformation process (ACT) is tangible, e. g. a new enterprise architecture or a system landscape
Innovation and Transformation are both required to generate value
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Business Information Technology
Transformation
(Exploit)
Main goal is to support
companies to run better
by optimally
transforming their
business
Innovation
(Explore)
Main goal is to support
companies to innovate
better by exploring
opportunities and build
innovation capabilities
Business Transformation
Focus: maximize value of business
transformation
Approach: value-based and
business transformation methods
How do I transform
my company to fit the
strategy and vision?
How to I extract the
sustainable value
from my business
innovations
Business Innovation
Focus: business idea generation /
business opportunity exploration,
business model Innovation, business
process and work innovation,
innovation management
Approach: innovation advisory,
innovation collaboration, service
innovation, innovation trainings
How do I innovate
my business model,
processes/work?
How do I create
ideas that set me
apart from the
competition and how
do I bring them to
life?
IT Transformation
Focus: optimize IT transformation
Approach: best practices to plan,
build, run IT solutions Make-to-order
development, IT governance
How do I integrate
the technology
innovations into my
existing landscapes
to exploit all
promised savings
and flexibility?
IT Innovation
Focus: modernize IT, scout future
developments, accelerate adoption
of innovative software and hardware
solutions
Approach: Scout technology and
use cases for IT innovations (Big
data, Cloud, Mobility, Social;
architecture + Design Thinking)
How do I keep up
with the latest IT
innovations, know
the future and derive
value for my
business?
Business- AND technology-driven innovation & transformation
Technology-driven
Business-driven
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Business Model Implementation
Business Transformation Management
Value Governance & Dashboards
Digital Dream Zone
Digital Strategy
Value Proposition
Business Model Innovation & Design
Digital Enterprise Architecture & Roadmap Design
Business Value Assessment & Design
BTS ApproachWe turn Ideas into Business Value
TRANSFORM
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Business Innovation
Digital Business Transformation
Transformation Program Management
Cost Control & Risk Mitigation
Value Realization
Change Management
Idea Generation
Business Model Innovation
Innovation Management
SAP Innovation Mgmt. Solution
Training & Enablement
Benchmarking & Health Check
Industry-specific Value Proposition
Target Enterprise Architecture
Transformation Roadmap
Risk Management
SolutionConsulting
RunServices
End-to-End Value Management
Strategy Consulting
Business Strategy
BTS PositioningBetween strategy consulting and solution consulting
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BusinessInnovation
Digital Architecture
ValueGeneration
DigitalDream Zone
Business Model Design
Business ModelImplementation
DigitalStrategy
Enterprise Architecture &
Roadmap
Business Transformation
ValueProposition
ValueDesign
ValueGovernance
Re-imagine Design Transform
New Digital Business Model
Digitalized Business Processes
New Work Environment
Digital Strategy
Target Enterprise Architecture
Innovation Roadmap
Business Transformation Program
Value Proposition
Business Case
4 Panel Governance
Dashboards
BTS Digital PortfolioWe help customers’ business transition into the digital world
Design ThinkingPortfolio Example Business Inovation
Design thinking is a human-centered
approach to innovation that draws from
the designer's toolkit to integrate the
needs of people, the possibilities of
technology, and the requirements for
business success.”
Tim Brown, President and CEO of IDEO
How to hit the “sweet spot” of innovation?
Design ThinkingPortfolio Example Business Innovation
Scoping
360° Research
Synthesis
Ideation
Prototyping
Validation
Implementation
Understand the
challenge
Understand user needs
Design, refine and
validate the solution
Problem Space Solution Space
With Design Thinking we can help and even teach you to unleash the power of people´s creativity, to understand people´s needs and to design the right solution for them.
Business orientation
Establish and/or increase Business and IT alignment
Business value
Enable business process innovation and efficiency
IT Strategy DiscoveryPortfolio Example Digital Architecture
Effectiveness Efficiency
Doing
the right things…
Doing
things right…
IT cost excellence
Reduce the customer IT cost base
IT service excellence
Improve service and create new capabilities
IT Organization & Workforce
IT Processes & Functions
IT Architecture
IT Governance
ITStrategy
IT Capability Framework
Research
IT Organization & Workforce
IT Processes & Functions
IT Architecture
IT Governance
ITStrategy
Online Survey for Business and IT (Web based)
Customer strategy and existing processes
Customer information provided
Determine workshop content Schedule workshops with key
stakeholders in business & IT
Finishing agenda and final participation from both sides
SAP internal alignment/ securing resources
Prepare workshops and select workshops for the first day
Identify
Plan
WorkshopsPre-Workshop Outcome
IT Strategy DiscoveryEngagement & Outcome
Onsite discovery workshops for selected topics out of:
Assessment or design of Vision, Mission & Goals
Assessment or design of IT / CCoE Strategy
Assessment or design of Governance model (decision making boards)
Service Catalogue including role model and RACI
Business & IT Alignment; Demand & Change Management
IT KPI, steering and metrics IT Operating Model IT Service Model IT Standards SAP CCoE Functional Model Project and Portfolio Management,
Project and Program Management
Maturity assessment
Recommendations for improvement
Customer specific roadmap and next steps
Final Report Management
presentation
13
Typical questions in the digital innovation race
How can we re-invent our business?
How can we leverage our existing customer base?
How can we reduceour time to market/value?
How do we know in-time what our
customers need?
What workforcequalifications are required
in digital business?
How can we makeour processes
more transparent??
14
Our answers to your questions
Business ModelInnovation
Digital BusinessModeling
Co-innovate, collaborate Analyze existing data
Innovation ManagementFramework
Lean Start-up project mgmt.
Omni-channel Leverage hyper-connectivity,
cloud computing
Design Thinking Business Modeling Consider the people side
of digitization (OCM)
Re-imagine processes Re-define innovation KPIs
!
Vielen Dank!
Elmar HasslerBusiness Transformation Services SAP Österreich GmbH | Lassallestraße 7b | 1021 Wien | AustriaM +43 664 620 7324
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16
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