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EDUCATION TOPS MONETIZATION IN WHAT DEVELOPERS WANT MOST FROM ECOSYSTEMS
What Developer Ecosystems Need to Know
ENGAGING THEDEVELOPERCOMMUNITY
Findings from the 2018 Accenture Developer Ecosystem Survey of 750 US-based developers reveal that developers are
pragmatic and nuanced in their wants and needs.
want to learn new skills, or improve current skills, when engaging with a developer ecosystem
want to make money through engaging with a developer ecosystem
74% 64%
DEVELOPERS WANT A ROI ON THEIR TIME, BUT IN TRAINING MORE THAN IMMEDIATE REVENUE
69%say a return on their investment of time is the most important factor when choosing a developer ecosystem
of developers believe a platform should o�er formal training and certification
71%
TIMELY, KNOWLEDGEABLE AND CAPABLE SUPPORT RATE HIGHLY IN SUPPORT NEEDS
rate timely support as important
rate knowledgeable support as important
81% 79%rate capable support as important
79%
ALL EXPERIENCE LEVELS WANT PERSONALIZED SUPPORT
THERE’S ROOM TO IMPROVE SUPPORT
76%rate personalized support — knowing what software stack you use, what API versions you have — as important
of developers believe developer ecosystems are generally good at providing the support they need
23%
THERE’S ROOM, AND INCENTIVE, FOR DEVELOPER ECOSYSTEMS TO DIFFERENTIATE
think all developer ecosystems are pretty much the same in terms of usefulness
agree that a platform o�ering a truly di�erentiated and meaningful developer ecosystem would get a much larger part of their business
47% 70%
WHAT WOULD MOTIVATE SWITCHING WITHIN THE NEXT 12 MONTHS?
53%being focused on the latest technology
40%helping me build my career being more developer-friendly
in terms of ease of use
41%
being more future-looking
44%
TECHNICALLY ACCURATE, UP-TO-DATE CONTENT IS THE MOST IMPORTANT ECOSYSTEM ELEMENT
rate technically accurate content as important
rate current, up-to-date content as important
82%
rate findable content as important
78%80%
MOST CONTENT NEEDS IMPROVEMENT
24%of developers believe developer ecosystems are generally good at providing the content they need
MARKET POSITIONING MATTERS, BUT MARKETING LESS SO
rate how well the platform is integrated with other companies as important
UNDERSTANDdeveloper perceptions of your ecosystem
DETERMINEwhere your ecosystem capabilities and o�erings stand relative to peers and best-in-class
DEFINEactions to move toward di�erentiation and industry best practice
rate market relevance asimportant
76%
rate reputation as important
73%73%
65%rate traditional marketing as important
20%believe developer ecosystems are generally good at marketing their capabilities to them
FROM THE CROWD? HOW TO STAND OUT
Visit us at www.accenture.com/devecosystemSource: 2018 Accenture Developer Ecosystem Survey
Copyright 2018 Accenture. All rights reserved. Accenture, its logo, and High Performance. Delivered. are trademarks of Accenture