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Page 1 of 32 User Manual 3.0 Web Based VC National Informatics Centre VC Division, New Delhi Department of Electronics & Information Technology Ministry of Communications & Information Technology Prepared By : Priyanka Amarya, VC Div. Reviewed By : Dayanand Saha, VC Div. Approved By : VTV Ramana, VC Div.

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Page 1: National Informatics Centre VC Division, New Delhi Department of ... · Department of Electronics & Information Technology Ministry of Communications & Information Technology Prepared

Page 1 of 32

User Manual 3.0 Web Based VC

National Informatics Centre

VC Division, New Delhi

Department of Electronics & Information TechnologyMinistry of Communications & Information Technology

Prepared By : Priyanka Amarya, VC Div.

Reviewed By : Dayanand Saha, VC Div.

Approved By : VTV Ramana, VC Div.

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User Manual 3.0 Web Based VC

VersionNo.

Release Date

Brief Description

Change No. Section Changed

1.0 May, 2014 First release - -

2.0 June 2015 Second Release

- -

3.0 Dec 2015 Third Release

- -

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Category Who Can Apply

NIC Official NIC employees only

NKN Educational institutions under NKN.

Block Block level officials of various states.

Judiciary Courts & Jail Users.

E-class Services

Educational Institutions like Govt . Schools, IITs and other institutes.

Financial Services

Financial Institutions like Banks, DRT’s, Insurance etc.

Other Users belonging to other govt. organizations, ministries , state govt. etc.

NOFN Gram Panchayats & Users under NOFN.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

VidyoDesktop Compatible Platforms

Windows Mac OS X Linux

3.6.9 (014) (for Windows and Mac)3.6.3(for linux)

Windows 7 32-bit and 64-bit Mac OS X 10.6.8 Ubuntu 12.04, 13.10,14.04

Windows 8 32-bit and 64 -bit Mac OS X 10.7.5 Redhat Linux 7.1

Windows 8.1 32-bit and 64-bit Mac OS X 10.8.5 Open SUSE 12.3, 13.1

Windows 10 32-bit and 64-bit Mac OS X 10.9.3,10.9.4, 10.9.5

Fedora 19, 20

Mac OS X 10.10.5 Debian 7

Mac OS X 10.11-

10.11.5

Mac OS Sierra

Scientific Linux 6.4, 6.5

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Recommended Hardware Configuration

A PC/ Laptop (preferably with i7 processor or better processor and 4 GB RAM)

Or Apple iMAC system

A HD Web camera (if any laptop has built-in camera can also be used).

Suggested models are: C930e, c910, B910, 920 or any other equivalents

USB based Microphone cum Speaker with Built-in Echo Cancellers.

Suggested models are (Jabra Speak 410, Jabra Speak 510, Clear One Chat 50,

Phoenix Duet, Plantronics Calisto 620 etc.)

Recommended Network

NICNET Connectivity from the office

Internet connectivity of minimum 1 Mbps upload and 2 Mbps Download.

Higher bandwidth (2 Mbps upload and 4 Mbps or more download) will give better quality

while in Multipoint conference and more number of sites can be displayed on the screen.

Broadband / 3G / 4G connectivity can also be used (Not recommended, as no guarantee of bandwidth while on move and also speed depends on the location)

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Accounts for different users are created in different portals based on the category to which they belong.

User Category Portal

NIC Official http://intranicvc.nic.in

NKN http://nknvc.nic.in

Block http://webvc.nic.in

Judiciary http://ecourtvc.nic.in

Educational Services http://eclassvc.nic.in

Financial Services http://dfsvc.nic.in

Other http://webvc.nic.in

NOFN http://nofnvc.nic.in

Open the portal where your account is created in web browser.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Enter URL of portal in the web browser.

For first time users , click on Download Vidyo Desktop & Save file.

(else proceed to next slide)

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Enter URL of portal.

User Name And Password Received on Your mail.

After login, following window will appear.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

To avoid logging in the portal every time you switch on your system,

Select Configuration. Click on Options & select the following option.

Right click on vidyo icon in taskbar and select Contacts. This will open contact list where you can search and call users.

NIC-VC Version 3.6.9 Release Date : Dec 2016

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Now, Click on Options. If you want your site to be connected automatically as soon as user calls you, select Auto Answer Enabled.

To see participants name on the screen while in a conference, select Show Participants Names and click on Apply.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

As shown above, select your Display name. Then, click on Join Room.You will get Self Video.To check audio device, please play any audio file in your system.

In any point to point call, microphone level can be checked by speaking and observing variation in volume by clicking microphone icon.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Go to Settings and select Manage Account

Click on Change Password. Enter new password & save.

Right Click on Vidyo icon in taskbar. Click on Manage Account. This opens portal in web browser.

NOTE : intranicvc users cannot change their password using above method as their

account is integrated with NIC LDAP.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Again click on Forgot your password and enteryour email address registered on portal.

Click on Ok. A mail is sent to your email with reset link.

Click on the link. Your new password will be sent to you by mail.

Forgot Password ??

NOTE : intranicvc users cannot reset their password using above method as their account

is integrated with NIC LDAP.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

Search your desired far site by typing name in search field.

e.g. type help and list of all helpdesk will appear.

Status Icons

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Right click on vidyo icon in taskbar. Select Contacts.

Now, Click on your Display name & select Room Settings.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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1. Room PIN - You can set desired security PIN &

share this with authorized participants of the conference.

2. COPY – Clicking on it copies Room Link which can be send to participants by mail.

3. - Creates New Room link.

4. - Removes existing Room link.

Options 5,6,7 & 8 have same functionality as 1,2,3 & 4 but for Webcasting feature(for users with webcasting facility)

9. Moderator PIN – You can set Moderator Pin here. By sharing this PIN with any other user on the portal, you can allow him/her to control your personal meeting room.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Search the user. Click on it.

If you want to join conference in muted state, click on camera, microphone or speaker icon to mute your video, microphone or speaker respectively (Here, camera & speaker are on and microphone is muted.

Click on Connect with User Directly.

Making Point to Point Call

To share your screen as soon as you join the VC, select Share screen upon Connection. This will share your Display (but mutes your audio-video). To enable your video, click on camera icon as shown

below.)Similarly, unmute for microphone & speaker.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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User Manual 3.0 Web Based VC

1.Show Participants –

Shows list of participants connected.

Chat with a specific conference participant.

Invite Participants to conference(via contact list or email)

Launch Control Meeting Page .

2. Show Group Chat – Start group chat with all participants.

3. Change layout (Only functions with 3+ participants)

4. Full Screen Mode

5. Start Sharing – To Share Presentations

6. Toggle among shared application windows

7. Change Self-View (the ability to see yourself)

8. Privacy (Turns camera off and on)

9. Microphone volume-up/down and muted

10. Speaker volume-up/down and muted

11. Settings

12. Toggle Conference Duration & Clock

13. End Call

When connected in a call, you will see a list of icons on bottom of screen as shown below.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Open desired document to be presented in full screen mode. If you want to share your computer screen, select Display in Sharing option.

Now, Click on 5th Icon of the bottom bar.

Select the desired document from the list.

To Stop Presentation, select last option of the menu as shown below.

Presentation During Videoconferencing

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Joining a Conference in Own Room

Click on your room and Connect to your Room.

Or

Right Click on Vidyo icon in taskbar.Click on Start My Meeting. You will be connected directly in your room.

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d. Search name of user and click on Invite.

a. Click on Show Participants.

b. Now Click on Add Participants.c. Launch Control Meeting Panel

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NIC-VC Version 3.6.9 Release Date : Nov 2016

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Presenter Mode

If you join a meeting room with presenter mode enabled, following occurs-

1. You see presenter only, or if presenter has not joined the room, you see a message telling you to wait for the conference to begin.

2. Your microphone is muted.

3. Icon bar looks like this-

Once meeting begins, you must click if you want to speak.

Presenter can then select which participants can speak.

If presenter mode is disabled, message ‘All Conference functions are now available appears, and task bar updates to include all of normal options.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Waiting Room Mode

If you join a meeting room with waiting room mode enabled and room owner has not joined the room. following occurs-

1. You see a message telling you to wait for the conference to begin.

2. Your microphone is muted.

3. There is no task bar on the screen.

As soon as room owner joins the meeting (or conference moderator manually disables Waiting Room Mode), you see other participants.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Joining Other User's Room

Search the User. Click on the name of user. Now click on user’s Room.

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Inviting Guest Users

Click on Invite by Email icon.

Invite link opens in outlook as shown above.Send mail to guest users.

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Using the Configuration and Status Screen

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Using the Configuration and Status Screen

NIC-VC Version 3.6.9 Release Date : Nov 2016

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Logitech HD Webcam Pro C930e Logitech BCC 950

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Jabra 510 Logitech Headset

Clear One Chat 50

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Desktop VC Helpdesk

011-24305767/5791/5778

Video Helpdesk

Connect Help Desk -1/2/3 on the portal.

Mail

[email protected], [email protected]

NIC-VC Version 3.6.9 Release Date : Nov 2016