Department ofInformation Technology & Information Technology & Communication

Presentation before Secretary, Department of IT, Government of India, 8th January 20118th January, 2011

2

• State e-Governance Vision

•Institutional framework

M j li d i i•Major policy decisions

•Projects•Projects

•IssuesIssues

3

Vision

"The Government of Rajasthan would leverageInformation & Communication Technology (ICT)not only as a tool for improving governance andemployment opportunities, but also moreemployment opportunities, but also moresignificantly as a means to enhance the qualityof life & bridging the socio economic divide inof life & bridging the socio‐economic divide inthe state."

Components of e-Governance

Performance Tracking

Citizen C t i

Improving I t l Centric

ServicesInternal

Efficiency

Institutional Framework

5

Institutional Framework- in place as per GoI guidelines

Governing Committee e-Governance Council

(Headed by the CM)

P j t M t

Advisory CommitteeApex Committee

(Headed by CS)

Project Management Committee

SeMT

(Headed by PS, IT&C)

PeMT

(Headed by Adm Secy)

Project Execution Body

DoIT&C

RajCOMP/RKCL

Government Departments

Nodal Officers

RajCOMP/RKCL

M j P li D i i

6

Major Policy DecisionsIT & ITES Policy 2007 implemented first mover • IT & ITES Policy 2007 implemented –first mover scheme, exemption in labour law, rebate in electricity duty, FAR, land cost etc.

• Utilization of up to 3% plan funds by all government departments for e-governancedepartments for e-governance.

• All government departments to identify and roll-out e-service delivery of minimum two G2C services.

• IT skills have been made mandatory for recruitment to • IT skills have been made mandatory for recruitment to the post of LDC and stenographers in State government.

7

Projects

NeGPProjects

State Projectsj

Core

• SDC

j

• LITES• SDC• SWAN• CSC

• LITES• Excise Deptt.• Mines & Geology• e-SANCHAR

MMPs

• SSDG• e-District

• e-Secretariat• Aarogya online• Health Deptt.

e District• Others

St t D t C t (SDC)

8

State Data Centre (SDC)• State funded Data Centre already operational State funded Data Centre already operational

(Total Rack Space 24, fully utilized)• New Data Center is one of the first few states in

the country to go live under NEGP• Total Rack Space in SDC: 46 (presently 16 racks

populated)• Storage capacity: 60TB (SAN)

P j R C• Project cost : Rs. 30 Crores• Implementation Agency : M/s Spanco

I t d D b 15th 2010• Inaugurated on : December 15th, 2010

S Wid A N k (SWAN)

9

State Wide Area Network (SWAN)

2MBPS bandwidth at blocks 4 MBPS at district• 2MBPS bandwidth at blocks, 4 MBPS at district

• Project cost : Rs. 160 Crore▫ Central share : Rs. 96.62 Crore▫ State share : Rs. 63.38 Crore

• Technical bids opened : 22.11.2010 ▫ Evaluation under process

• Expected date of work order : Jan. 2011

E pected date of Go Li e Jan 2012• Expected date of Go-Live : Jan. 2012

CSC S

10

CSC program: Status• Precursor of CSC called e mitra launched way • Precursor of CSC, called e-mitra launched way

back in 2005 ▫ more than 600 kiosks workingo e a 600 os s o g▫ 15 lakh transactions per month

• Target of 6626 CSCSTarget of 6626 CSCS

• Broadband availability only at 2000 locations

• As on 06.01.2011, about 1800 operational

• Priority to women VLEs almost all are women• Priority to women VLEs – almost all are women

• SCAs – CMS Infotech and Zoom Developers

CSC g : S i il bl

11

CSC program: Services available

• Utility bill collection• Utility bill collection

• Application for ration cards

• Application for death and birth, income, caste, residence certificates

• PAN Card services

• Gas booking services

• Connection, recharge and deposition of bills of all major telecom playersj p y

12

CSC program: Services available

• LIC and ICICI insurance premium deposition

• Railway, airline and roadways tickets

• Land revenue record copies

• Stamp vendingStamp vending

• NREGA, payroll data entry work

• RPSC form sale• RPSC form sale

• Plan to provide digitally signed residence, caste and other certificates from this monthand other certificates from this month

CSC Eff d

13

CSC program: Efforts made

• Regular review by Chief Secretary through video conferencing with District Collectors.

• District-wise reviews on monthly basis by Secretary/Principal Secretary, IT&C

• Regular meetings by Principal Secretary, IT&C with SCAs.

• Nodal officers appointed at district level

• Online monitoring tool implementedOnline monitoring tool implemented

14

CSC program: Efforts maded li f i i i i i i• e-delivery of minimum 2 citizen-centric services

through CSCs by citizen-centric departments

• Awareness week from 16.11.2010 to 22.11.2010

• Regular trainings

• District Collectors permitted to change location

• MoUs signed with Bharti Airtel Tata Tele • MoUs signed with Bharti Airtel, Tata Tele, Vodafone and RSRTC

• MoUs with RPSC BSER in pipeline• MoUs with RPSC, BSER in pipeline

CSC R f l R ll O t

15

CSC program : Reasons for slow Roll Out

•Low Connectivity (only about 2000 out of 6626)

•Economic non-viability and low revenue support quoted by SCAs (Service Centre Agencies)quoted by SCAs (Service Centre Agencies)

•Poor performance by SCAsoo pe o a ce by SC s

16

SSDG, State Portal and e-FormsO f th fi t f t t t h l d k • One of the first few states to have placed work order after finalisation of bids

• 42 services of 7 departments

• Project cost : Rs. 11 Cr.

• Work order : 18.12.2010

• Expected Date of Go Live : July 2011

17

e-District (MMP)

• Pilot in Jodhpur and Ajmer

• 27 services of 9 categories

• Project sanction date : March 2010j

• Estimated Project cost : Rs. 6.42 Cr.

RFP date 05 01 2011• RFP date : 05.01.2011

• Expected Go Live Date : Sep 2011

18

Other State MMPs• Commercial Taxes - VAT-IT application has been • Commercial Taxes VAT IT application has been

implemented in the State using state funds.

• Project implemented in all 14 Zonal Head Quarters, 111 j p 4 Q ,Circles, 328 Wards. The project provides facility for:

▫ e-Registration System.

▫ e-Return Filing.

▫ e-Payments (with 5 Nationalized Banks).

▫ e-Refunds▫ e Refunds.

▫ e-Declaration of Inter-State Goods Movement.

▫ e-Communication with Department.

▫ e-CST Forms

19

Other State MMPs (Contd...)• Treasuries – Integrated Financial Management System• Treasuries Integrated Financial Management System

▫ being implemented by NIC in all the treasuries, sub-treasuries, HoDs & DDOs of the State treasuries, HoDs & DDOs of the State

▫ turnkey project of approximately Rs. 25 crore for end to end solution to end solution

▫ includes 12 major functions starting from budget preparation to expenditure reporting & AG interfaces preparation to expenditure reporting & AG interfaces.

▫ involves creation of necessary infrastructure and network through out the statenetwork through out the state.

20

Other State MMPs (Contd...)• Land Records (NLRMP) - Software developed by Land Records (NLRMP) Software developed by

NIC to provide copies of land records; funds have been received to upgrade the s/w to make it available on real-time basis

• Registration and Stamps – Pilot for anywhere registration done successfully in Jaipur district; Department is in the process of inviting bids for state wide roll outwide roll out

• Road Transport - Project SAARTHI has been implemented across the State by NIC; VAAHAN being implemented across the State by NIC; VAAHAN being implemented

21

Other State MMPs (Contd...)• Municipalities – Pilot done in UIT, Bhilwara; State Municipalities Pilot done in UIT, Bhilwara; State

wide roll out being done by LSG Department

• Police - CCTNS (Crime and Criminal Tracking Police CCTNS (Crime and Criminal Tracking Network System) has been commenced by the Department

• Panchayat - Department has sent the detailed project report to Government of India for approval.

• Agriculture – DPR under preparation

• Employment – DPR under preparationEmployment DPR under preparation

O h S I i i i

22

Other State Initiatives • LITES (Justice Department)LITES (Justice Department)

▫ web-based litigation, information, tracking & evaluation systemevaluation system

▫ used for monitoring progress of cases filed against governmentgovernment

▫ Implemented in 201 units under 45 administrative departmentsdepartments

▫ Accessed by approx. 1100 officers on daily basis

▫ Approx. 1.4 lakh cases being monitored

O h S I i i i (C d )

23

Other State Initiatives (Contd...)• Excise Department – Complete automation Excise Department Complete automation

including:

check on stock of excisable goods like liquor LPH ▫ check on stock of excisable goods like liquor, LPH, Bhang, etc.,

li ti f it b Di t i t E i ffi ▫ online generation of permits by District Excise offices for various excisable goods (manual process eliminated completely)eliminated completely)

▫ online generation of transport permits by all manufacturing units across the State and linked with manufacturing units across the State and linked with HQ and zonal offices.

24

Other State Initiatives (Contd...)• Mines & Geology – a comprehensive, all-gy p ,

encompassing web based application that comprises of modules for

▫ providing on-line Lease Information

▫ facility for internet based mapping of leased maps with associated features such as Forests Settlements Water associated features such as Forests, Settlements, Water Bodies, Railways, and Roads, etc.

▫ Lease Application ProcessingLease Application Processing

▫ Demand and Assessment

▫ Geographical maps; Mineral Maps; prospecting Geographical maps; Mineral Maps; prospecting information

O h S I i i i (C d )

25

Other State Initiatives (Contd...)• Arogya Online – HMIS implemented in SMS gy p

Hospital; being replicated in all Medical College Hospitals and 15 district hospitalsp 5 p

• e-SANCHAR – Automated voice call to social security pensioners on sanction and release of security pensioners on sanction and release of pension in Jaipur district

i i l d i• e-secretariat – FTMS implemented in 5 departments; office automation being done in

i i h k fl i dsecretariat with work flow in one department

Oth St t I iti ti (C td )

26

Other State Initiatives (Contd...)• Medical, Health & Family Welfare Department

• among the leading states in health informatics.

• first state in the country to have name based tracking of children & pregnant women

• online record of treatment including medicines ib d i i i & i l d prescribed, investigations & surgical procedures.

• Hospital Management System for MMJRK upto PHC level level.

• Disease surveillance, Pulse Polio campaign Management etc are also in place Management etc. are also in place.

27

Points for considerationAd i i t ti f % t l• Administrative expenses of 2-5% too low

h b h d• SEMT strength to be enhanced – 13 personnel too less

• SEMT staff to be deployed urgently by NEGD

• BSNL connectivity

P i f id i

28

Points for consideration• Schemes for Schemes for

▫ upgrading and strengthening SDC▫ Expansion of SWAN – horizontal componentExpansion of SWAN horizontal component

• Funding of innovative projects

▫ IFACTS▫ e-Sampada

• Empanelment of agencies to facilitate expeditious tendering

29