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Staff MotivationStaff Motivation

Matrika Prasad RijalMatrika Prasad RijalNepal Administrative Staff collegeNepal Administrative Staff college

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??Why Is Motivation ImportantWhy Is Motivation Important

• Improves Performance Level• Productive use of resources• Increased efficiency and output• Achievement of goals• Helps to Reduce Absenteeism in the

Organisation• Reduction in Employee Turnover• Development of friendly relationships

Individuals Needs Individuals Needs

All individuals have needs that they strive to All individuals have needs that they strive to satisfy. Needs are a powerful source of explanation satisfy. Needs are a powerful source of explanation of human behavior and social interaction. Different of human behavior and social interaction. Different things motivate different people in a different way. things motivate different people in a different way. An organization or a manager must be responsive An organization or a manager must be responsive to fulfill individual needs.to fulfill individual needs.

•Financial gainFinancial gain•Status symbol gainStatus symbol gain•Gain of knowledgeGain of knowledge•To utilize powerTo utilize power•For securityFor security•Increase relationshipIncrease relationship

Organisational needsOrganisational needs

• To achieve organisational goal• To complete the work easily• To work effectively• To further develop the organisation• To gain good image

Some definition of Some definition of motivationmotivation

• Motivation can be defined as a willingness to expand energy to achieve a goal or reward.

- Dale S. Beach• Motivation is the act of stimulating someone

or oneself to get a desired course of action. - Michael J. Juciu• Motivation is a person's desire and

commitment to exert high level of effort towards organizational goals; conditioned that the effort satisfies some individual need.

Nature of MotivationNature of Motivation • Motivation is a continuous and

dynamic process !• It is related to human resources - it

has to do with people !• Different things motivate different

people in a different way !• Motivation affects the whole human

being !(Mentally and physically)

• Motivation is a psychological aspect - it can not be forced, but has to come from the person itself !

Motivational quotesMotivational quotes

• "You can buy a man's time, you can buy a man's physical presence at a given place but you cannot buy enthusiasm, initiative, loyalty, devotion of heart mind and soul."

-Clarence Francis (Chairman of General Food Company)

"One can take a horse to the water, but not make him drink."

Maslow’s Hierarchy of Maslow’s Hierarchy of NeedsNeeds

• Abraham Maslow, an American psychologist believed that people have five types of needs which can be ranked in a hierarchy. According to him, an individual will be motivated to satisfy the need that is powerful enough to determine his behavior. When the certain need will be achieved it becomes powerless to motivate behavior, because the next higher level needs emerge and become the powerful motivator.

Maslow’s Hierarchy of Maslow’s Hierarchy of NeedsNeeds

• Physiological • Safety • Social• Esteem • Self actualization

Herzberg’s Two-Factor Herzberg’s Two-Factor TheoryTheory

• Frederick Herzberg proposed a two-factor theory of motivation which includes hygiene factors and motivating factors. According to him, hygiene factors do not motivate people but these factors should be within satisfactory level. If hygiene factors are below satisfactory level, they will de-motivate people. Motivating factors are related to job contents, they are the factors able to motivate people if provided adequately.

Two-FactorsTwo-Factors•

Hygiene Factors

–Company policy and administration–Working conditions–Quality of supervision–Job security–Salary

Motivators•Challenging work•Responsibility•Growth and advancement•Recognition•Achievement

How do I motivate my staff?How do I motivate my staff? Types of Positive MotivationTypes of Positive Motivation

Praise & recognize your staff Sincere Interest in People• Trust and Confidence• Empathy• Be positive, positive Advise• Provide support for negative feedback• Provide feedback according to need and

situation. • Make sure recipient understand feedback • Keep comments impersonal and job related

Types of Positive Motivation Types of Positive Motivation con…….con…….

• Positive Listening• Communication (keep your staff inform, communicate corporate, team and

individual objective. Explain how their individual roles contribute to team and organization goals and objective)

• Participation• Fair and impartial• Delegation of Responsibility• Achievement• Competition • Payment• Career development opportunity (Training and study tours)• Timely promotion• Encouraging leadership

Steps in Motivating PeopleSteps in Motivating People • Screening situations, which require motivation (Who

needs what?)• Preparing a set of motivating tools• Checking Attainability (Can the prepared tools be provided?)• Deciding on appropriateness of tools (What, when and

for whom?)• Considering the personal interest of the staff

members (What are the individual needs?) • Proportioning the rewards • (How much for whom and what?)• Obtaining feedback from staff members (Did it work?)

Motivated People...Motivated People...• ... enjoy their work• ... have more energy• ... are committed to their work• ... work with more continuity• ... demonstrate willingness • ... to take up challenges• ... co-operate (Happy staff are productive staff)

THANk YOU

Motivation selfMotivation self• Remember your objective/ aim

• Identify your ability • Be optimistic and think positively, • Improve listening skills• Inquire about your own performance from others • Think always I can bring change positively my self • Find out your weakness and look for possible solution

to overcome it• Be helpful and friendly with your friends and clique • Know your organization well• fallow organization's rule and regulation