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So much business happens on the go—in hotel rooms, airports, coffee shops, kitchens or anywhere else your users choose to work. Keeping your users' productivity at peak levels is an imperative for every organization. Attend this session to learn about the new mobility strategy from Novell, focused on the ActiveSync protocol and our own soon-to-be-released data synchronization solution. This session will also cover the variety of third-party mobility solutions available for Novell GroupWise today.
Citation preview
Novell® GroupWise® Mobility Solutions
Alex EvansProduct [email protected]
Nadeem Ahmad NazeerSoftware [email protected]
© Novell, Inc. All rights reserved.2
Agenda
• Research In Motion• Notify Corp• Novell® GroupWise® Mobile Server• Data Synchronizer Mobility Pack
– Architecture
– Device Support
– Platform Support
• Demonstration
© Novell, Inc. All rights reserved.3
Workforce ExpectationsPresents new challenges to IT
Tools should be social like Facebook and as fast as Twitter
Anytime/anywhere access to critical information
Ability to create and share information more freely and in new formats
Being able to use mobile devices to get work done
RIM
© Novell, Inc. All rights reserved.5
Desktop (email/PIM) Real Time Collaboration
Voice Systems
IBM® Lotus®SametimeMicrosoft® ExchangeIBM® Lotus® Notes®
IBM ® QuickrIBM® Lotus® Connections
Novell® GroupWise® Novell® GroupWise Messenger
Intranet/Web Services
The BlackBerry Enterprise Platform
BlackBerry App World™
© Novell, Inc. All rights reserved.6
BlackBerry Global CommunityThe World communicates through BlackBerry
• 530+ Carriers & Distribution Partners in Over 170 Countries• 225,000+ BlackBerry Enterprise Server installed World Wide• 30+ Million Users World Wide…and growing
© Novell, Inc. All rights reserved.7
BlackBerry Enterprise Server Increases Security and Drives Op-Ex down
Secure– Security and encryption built-in architecturally from server to device– One tightly managed firewall connection vs. multiple firewall holes– Enterprise compliance
Powerful Administrative Capability– Upgrade device OS and applications over the air, without touching end-
user device– No desktop software or 3rd party access to desktop required– Comprehensively control devices with 450+ IT policies– Scale-up from 20 to 200,000 users
Push Technology, Engineered End to EndHighly Available & Reliable– Mission Critical Design– Integral Monitoring, High Availability, and Failover
Voice & Application Extensibility– Open Platform for 3rd party extension– Major Partnerships with IT & PBX Vendors
© Novell, Inc. All rights reserved.8
BlackBerry Enterprise Server 5.0.1For Novell® GroupWise®
• Full SOAP integration (GW Client no longer required)• Multiple Personal Address Book synchronization• New Web-based Administration Console (BAS)• Novell GroupWise 8.0.1 Support• Improved scalability• On-Device Email Folder Management• New Web-based Administration Console• High Availability with Automated Failover• Mobile Application Management• Simplified Security Model• 35 New IT Policies (Over 450 in total)• Role-based Access Control• Job Management, Scheduling, and Throttling • Powerful Migration Tools (Enterprise Transporter)• Open Document Format (.odt, .ods, .odp) support• View files attached to calendar invitations
Key New Features:
NotifyCorp
© Novell, Inc. All rights reserved.10
Notify Technology Background10
• Founded in 1994• Headquartered in San Jose, CA• Development & Technical Support Center in Canfield, OH
• Focus on mobility starting in 2001• First mobility solution started with support for Novell®
GroupWise® 5.5• Main Products: NotifyLink Enterprise Edition – “On
Premise” and “On Demand” • Product Focus: Secure, Synchronized, Notification,
Access, & Management of Email & PIM supporting a variety of wireless devices and networks.
• Customer Base: Over 1,500 active NotifyLink customers
© Novell, Inc. All rights reserved.11
What is NotifyLink?11
• An enterprise middleware solution that provides companies and organizations with secure, wireless, synchronized, email, calendar, contacts, and task information along with security and mobile device management. (Comparable functionality to a BlackBerry Enterprise Server and GroupWise Mobile Server in “ONE” single solution)
• Offered as an “On-Premise” product or an “On-Demand” service.
• Supports any Android, iPhone, BlackBerry, Palm Web OS, Windows Mobile, and select Symbian wireless devices.
• Supports all GSM/GPRS/EDGE/3G-HSDPA, CDMA/1XRTT/EVDO, and 802.11x wireless networks
• Works with older versions of GroupWise® all the way up to GW 8 SP1
© Novell, Inc. All rights reserved.12
12
Supported Wireless Device Platforms
• Apple iPhone or iPod touch using iPhone 2.x or 3.x OS
• Device Operating System 4.2 or Higher
• Device Operating System 5.0 or Higher (pending end-of-life). Supports any Web OS 1.3.x devices
• Device Operating System WM 6.0/6.1/6.5
• Support for specific Nokia Series 60, 3rd Edition, Symbian 9.x series
• Support for specific Android devices
© Novell, Inc. All rights reserved.13
Wireless Functionality
• "Over-the-Air" Synchronization– Email– Calendar– Contacts– Tasks (except iPhone)
• Folder Mirroring• Email Synchronization of Deletes and Messages Marked
as Read• Full Support for Attachments (supported file types vary by
device)• Multi-level Email Filters• End User Web UI for configuration changes• Create/Accept Meeting Invites• Remote global contact lookup• Leverage native PIM applications on device – calendar,
contacts and tasks
13
© Novell, Inc. All rights reserved.14
NotifyLink Versions
Enterprise Edition “On Demand”
Resides in a SAS 70
Certified Data Center
Enterprise Edition “On
Premise”Resides on Customer Supplied Hardware behind the
Corporate or Organization’s
Firewall.
14
© Novell, Inc. All rights reserved.15
Every day, Notify Technology’s On-Demand Service …• Provides mobile email and PIM support to over 25,000 users.• Handles more than 550 TB (terabytes) of network data. • Performs over 7,000,000 email checks and over 1,000,000 PIM
checks. • Forwards more than 1,800,000 email messages to mobile
devices. • Sends more than 640,000 new and changed appointments to
mobile devices.• Sends more than 125,000 new and changed contacts to mobile
devices.• Processes more than 320,000 commands from mobile devices.• Continues running at greater than 99.9% uptime.• Been available since 2005• Operates in a secure SAS 70 Compliant Data Facility
15
© Novell, Inc. All rights reserved.16
Who to Contact
• Come to our Booth at BrainShare #109• To request a free NotifyLink On-Premise or On-
Demand evaluation, or more information about “NotifyLink For GroupWise”, please contact Notify inside sales at 408-777-7930 or [email protected]
16
Data Synchronizer Mobility Pack
© Novell, Inc. All rights reserved.18
Product Introduction
Data Synchronizer is a bi-directional and many-to-many sync solution that connects disparate collaboration software.
Features and benefits of Data Synchronizer include: Real-time, event-driven sync Connection to multiple applications Many pre-configured connectors Customizable connectors
Seamlessly sync mail, calendar, tasks, events, and any other collaboration types of data to multiple systems.
© Novell, Inc. All rights reserved.19
Calendar Use Case
Novell Data Synchronizer
Calendar event is added to mobile device
Calendar event is synchronized to all connected applications
Novell GroupWiseMobile Device
© Novell, Inc. All rights reserved.20
Mobility Pack
Novell Data Synchronizer
Novell GroupWise Connector
Mobility Connector
© Novell, Inc. All rights reserved.21
Connector Deliver Time-frame
Novell Data Synchronizer
GroupWise®
Teaming
Mobility
Interwoven
salesforce.com
Sugar CRM
SharePointSDK
SAP
© Novell, Inc. All rights reserved.22
Architecture
SAP
Mobility
SharePoint
Interwoven
SugarCRM
WAVE Server
SOA
P
WS
DL
Web S
e rvice (RE
ST)
Novell®
Teaming
ActiveSy nc
Identity and Po licy
WFP
...
Nove ll D
at a Synch roni zerNovell®
GroupWise®
Novell®
Pulse
© Novell, Inc. All rights reserved.23
Mobility High Level Features
• 2-way email sync• Delete items• Reply• Forward• Smart forward• Attachment support• Mark (un)read• Sync content of all folders
• Sync calendars• Accept and decline
appointments• Send appointments• Personal Address book sync• Support all contact fields• Sync contact photos• Search system address book• Kill pill
© Novell, Inc. All rights reserved.24
Engine OS: • SLES11 64bit• OES coming• Windows coming..
Cache DB: • PostGRES• MySQL coming• Oracle coming• others...
Entitlement (similar to GMS)• Free to customer with GroupWise and/or Teaming
maintenance• Receive sync engine, GroupWise, Teaming and Mobility
connectors
Server Support/Entitlement
© Novell, Inc. All rights reserved.25
Mobility to Fit Your Needs
iPhone/iPod/iPadAndroidWindows MobilePalm OSWeb OSSymbian
Collaboration Architecture
© Novell, Inc. All rights reserved.27
Sync Engine Server “...n”
Configuration Engine Server
Scalable Architecture
Single interface for administration for multiple engines and multiple connectors.
Web Interface Server
Sync Engine Server “A”
Sync Engine Server “B”
CONNECTOR
CONNECTOR
CONNECTOR
CONNECTOR
CO
NN
ECTO
R
CO
NN
ECTO
R
© Novell, Inc. All rights reserved.28
Web Administration
● LDAP-based authentication and user management
● Supports no LDAP scenario
● Administrators can configure users, groups, connectors, engines, and caching
● User can log in and manage their connector-specific settings
© Novell, Inc. All rights reserved.29
Connector Architecture Overview
SYNC ENGINE CONNECTOR APPLICATION
OutputNode
Source
InputNode
Sink
Filters Filters Sink
Filters Filters Source
CACHE ApplicationInterface
• GroupWise• SharePoint• SugarCRM• SalesForce• Documentum• Teaming• And Others...
= Incoming Event
= Outgoing EventSync Engine Connects
to Multiple Apps
© Novell, Inc. All rights reserved.30
IDM vs. SYNC
IDM
1. Identity data
2. Fairly static data
3. Long term storage (vault)
4. Requires eDirectory™ to connect two systems
SYNC
1. Collaboration data
2. Transactional data
3. Data has life span (cache)
4. Does not require GroupWise® to connect two systems
Demonstration
Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.
General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.