Novell GroupWise® Mobile Server, powered by Intellisync

Gregory WebbNovell, GroupWise Product Marketing

Ken MuirDirector, Novell GroupWise Engineering

Danita ZanrèCaledonia Network Consulting

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Starting with the basics, collaboration must be...

Secure

1Reliable

2Adaptable

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"What both end-users and IT need is stable, secure and accessible data."

—Robert Mahowald Program Director

IDC, June 2005

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The New Number 4

Mobile

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According to a recent IDC report, the mobile worker population will increase from more than 650 million worldwide in 2004 to more than 850 million in 2009. This represents more than one quarter of the worldwide workforce.

IDC, “Worldwide Mobile Worker Population 2005-2009 Forecast and Analysis,” October 2005

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Mobility: a pressing collaboration needA new platform has emerged…

• Proliferation of mobile devices (BlackBerry, Nokia, Treo, PocketPC – and that’s just the beginning)

• Better than ever for managing e-mail, contacts, schedules, tasks, memos, etc.

The profile of the mobile user is expanding…• Not just for executives and sales reps; knowledge workers of every

description need mobile access to e-mail and data• More and more decisions are made on handhelds• Replacing the laptop as the tool for traveling work

Supporting this multitude of devices is difficult…• Requires evaluating solutions, developing relationships with

partners, finding budget, negotiating the purchase process, deploying the software – and then repeating the process every time a new device appears

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Introducing GroupWise Mobile Server

• Real-time two-way wireless delivery of GroupWise E-mail Calendar and Meeting Requests Directory Lookup Contacts Tasks Notes

• Supports hundreds of mobile devices via any carrier network and or WiFi

• Available free of charge to GroupWise customers with current maintenance or upgrade protection

GroupWise 7 SP1 required

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Released concurrently with Novell GroupWise 7 SP1

New features:• Shared contacts in Outlook connector

• iCalendar support

• Low bandwidth WebAccess support

• Global signatures

• Mac Intel client

• Support for IPv6 in GWIM

Many bug fixes

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Customer excitement

"As an organization that supports a variety of mobile devices, we appreciate Novell's commitment to broad mobile support. GroupWise Mobile Server, powered by Intellisync, will give our users access to GroupWise data on a wide range of devices. At the same time, it will greatly simplify the cost and complexity of delivering mobile communications to our workforce."

–Sean Azhadi, Senior VP, Systems & Technology, San Diego County Credit Union

"We've been looking for a way to meet our clients' wireless handheld needs for years. After repeated attempts with third party, half-baked offerings, GroupWise Mobile Server from Novell is by far the best solution we've seen...and it works great!"

–Wesley H. Wingfield, Director of Network and User Services, The Metropolitan Community College, Kansas City, Missouri

GroupWise® Mobile ServerArchitecture, Protocols and Process

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Full-featured wireless e-mail and PIM

• Wireless Push Email• Full bi-directional

sync• New, Fwd, Reply,

Reply-all• Read/unread/delete• Multi-email mgmt• Meeting Requests• Attachments• Full Sub-folder

access• Header size control• Signature• Truncation control• Automatic clean-up• Attachment filtering• Support native apps

• SSL, 3DES, AES• Power-on Password• Theft-loss Protection

Wireless Email

• Wireless Push Updates

• Full Bi-directional Sync

• Create Meetings

• Recurring Meetings

• Meeting Request Management

• Floating events

• Templates

• Support native calendar apps

• Wireless Push Updates

• Full Bi-directional Sync

• Priorities, notes, dates, etc.

Calendar

Security

Contacts, Tasks

Selected FeaturesSelected Features

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Industry’s Widest Device Support

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GroupWise Mobile Server requirements

• Windows 2000, 2003 Server• 1 GB RAM• Estimated scalability is 500 – 1000 users/server• Failover and clustering is supported• Linux server support is in development; targeted for Q1 2007

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Basic configuration

GroupWise

Enterprise Network

GroupWise Mobile Server

InternetWireless Network

Data SynchronizationPush Notification

80 / 443

3102

All synchronization occurs directly between device and the enterprise

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Enterprise configuration

GroupWise

Enterprise Network

GroupWiseMobile Server

DMZWireless Network

Data SynchronizationPush Notification

80 / 443

3102

Secure MobileGateway

All synchronization occurs directly between device and the enterprise

Secure Mobile Gateway• Delivers “push” notifications to the device• Allows for outbound-only push connections for increased security• Enterprise data is not passed through or stored at the Secure Mobile Gateway• Ensures consistent and reliable performance

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Secure gateway

• Provides for the ability to have only outbound initiated connections from the enterprise for sync traffic

• GroupWise Mobile Server communicates on port 8865 outbound to the Secure Gateway

• 100% Java code, no IIS required• Requires a separate Windows server in the DMZ

• Handles all sync traffic from user devices to the GroupWise Mobile Server

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Access methods

• Same User/AccountMust use GroupWise authentication

• Separate AccountCan use any authentication type, user registers mailbox

• Trusted ApplicationProvides read/write access to all mailboxesTA is registered on GW server; key is entered into GMSGWTrustedApp.exe; can only register on a Windows machine

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Security

Data Synchronization and Access Options• AES Encryption (128-bit encryption)

• Triple DES (112-bit encryption)

• Secure Sockets Layer (SSL 128-bit encryption)

• All options utilize Diffie-Hellman key exchange

• Configurable key expiration

Authentication• Leverage enterprise authentication sources

• Encrypted credentials and device ID

• Passwords are NEVER stored on the device.

Managing YourGroupWise® Mobile Server Users

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User/device management

• Manage users and groups• View and manage sync devices• View system and user logs• View summary reports

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Client software provisioning

From device, over-the-airFrom web, over-the-air

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Stand-alone client install

Used to provision with a Flash Card or OTA website

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Device security

Theft/Loss Protection• a.k.a. “Device Wipe” and “Kill

Pill”• Available on demand by the

server administrator• Command can be pushed down

to activate devices

• Renders a device unusable until a hard reset is performed

• Flexible enforcement options

GroupWise® Mobile Server Competitive Information

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GroupWise Mobile Server takes the lead

GroupWise Mobile Server Microsoft ActiveSync

Functionality Device support Security

GroupWise Mobile Server Microsoft ActiveSync

Functionality Device support Security

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More functional

GroupWise Mobile Server Microsoft ActiveSync

IP and SMS push

No Yes

Task and Notes support Yes PartiallyOpen platform Yes No

Time in market Current version 1.0

Yes Yes

Open incoming port from public Internet

8+ years in market; 7th version

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More platforms ... and devices

Microsoft ActiveSync

Windows Mobile 5 Yes Yes-requires SP2

Pocket PC 2003 Yes No

Smartphone 2003 Yes No

Palm OS Yes Treo 650 pull e-mail, cal only

Symbian Series 60 Yes No

Symbian Series 80 Yes No

Symbian UIQ Yes No

BREW Yes No

SyncML Yes No

GroupWise Mobile Server

Microsoft covers a limited device set: the focus is on high-end devices only(they don't even support all of their own devices).

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Stronger security

Remote delete of data Yes Limited & passiveRemote delete of SD card Yes NoRemote device lock to activate power-on password Yes NoForgotten password help Yes LimitedLocked device allows calls Yes 911 onlyThird-party encryption Yes Not announced

OTA encryption SSL only

Firewall config changes not required Yes NoServer key authentication Yes No, spoof possibleUnauthenticated traffic behind firewall Not allowed AllowedLimit number of devices per user Yes NoUnique device ID as credential Yes NoNetwork credential expiration options Yes No - fixed time

Groupwise Mobile Server

Microsoft ActiveSync

AESTriple DES

SSL

Research in Motion (RIM) and Novell

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What about BlackBerry?

•Novell and RIM work closely together to enhance support for the thousands of GroupWise accounts using BlackBerry devices.

• Novell provides customers true choice and flexibility.

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BlackBerry Enterprise Server for Novell GroupWise

Quick Start Offer for GroupWise 7 Users• 1 free BES server license• 5 free Client Access Licenses• See www.blackberry.com/go/mobilizegroupwise

End user enhancements in BES 4.1• GroupWise Messenger integration• Enhanced support for PowerPoint and Web

Doc attachments

Admin enhancements in BES 4.1• Group administration• Role-based administration

In Conclusion

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GroupWise Mobile Server summary

•Full-featured wireless e-mail and PIM•Real-time, two-way synchronization of e-mail, appointments, contacts, tasks and notes

•Broad mobile device support•Support for hundreds of devices running any of the following operating systems: Palm O/S, Symbian, Windows Mobile 5, Pocket PC 2003 or 2002, Microsoft SmartPhone O/S, BREW and SyncML

•Drives competitive advantage•Increases productivity, reduces administrative costs and workload, ensures protection of enterprise data

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Selling GroupWise-enabled mobility to executives

• Emphasize the following concrete benefits:

• Increased productivity as users can access and share information regardless of location

• Greater flexibility as users can choose the devices and form factors they prefer

• Reduced management workload as administrators decrease time spent deploying, maintaining and supporting mobile users

• Lower hardware costs as servers dedicated to support various mobile device types can be consolidated

• Airtight security as data is secured at the firewall, during synchronization and in the event of device loss or theft

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Software now available

GroupWise 7 SP1 NOW AVAILABLE from:

http://support.novell.com

GroupWise Mobile Server NOW AVAILABLE* from:

http://download.novell.com

Learn more at:

www.novell.com/groupwise

*For software and 90-day evaluation license. To make this license permanent, simply apply the permanent license key accessible from the Customer Care portal (for existing customers on maintenance/upgrade protection) or received as part of the order fulfillment process (for customers new to GroupWise or maintenance/upgrade protection).