Upload
htc-training-and-consultancy
View
44
Download
1
Embed Size (px)
Citation preview
MMT Training Providers
Your Training Solution for both Technical
and Management Development.
You must be the change you wish to see in the world
By M. GANDHI
OUR PHILOSOPHY
Continuous Training & Development is the key to our
organizational success.
INTRODUCTION
MMT training providers have been setup with the aim to
provide training using practical and knowledge based
learning. In essence, our main focus is to help people
and organizations develop their Talent Pool by adding
value to their current practices.
Our approach to our training is simplified by using real
life examples and practical approaches. While
continuous research and development would be our
priority, we wish to embed in our clients that continuous
learning is a key essence to life.
OUR MISSION
To assist organizations by providing a strategic and
practical approach in developing their staffs.
OUR APPROACH
We believe that by using a ‘Hands On’ Coaching
approach in training especially in the area of skills
development is the key in achieving the objective of the
organization.
MMT Training Providers
HR
&COMPETENCY
TRAINING SERIESObjectives;
• To familiarize the application of Competencies in the
organization through HR efforts
• To educate Management Team in evaluating Talents using
specific Competencies and Competency Models.
• To develop and maintain a consistent performance
indicator using Competencies.
Hire for attitude and train for skills
- Unknown Author
LIST OF PROGRAMS;
1. Competency Based Human Resource Management
2. Competency Based Training Needs Analysis
3. Competency Based Training & Development
4. Competency Based Interview & Selection Skills
5. Using Competencies in Succession Planning.
MMT Training Providers
MANAGERIAL
TRAINING SERIES
Objectives;
• To develop future Managers and be leaders
• To ensure that they understand their position in the
organization
• To ensure that they understand the direction of the
organization, and be seen as a Leader who drives the
organization’s Mission, Vision and Values.
Education is the most powerful weapon which you
can use to change the world.
- President Nelson Mandela
Educate The
Leader
(Train-The-
Trainer)
DEVELOPING
ON- THE- JOB
TRAINERS-
OJT
Perspective
Managing Quality
Customer Service
Look! I am The
Manager
LIST OF PROGRAMS;1. Educate The Leader (Train-The-Trainer)
2. Developing Skills Trainers For On The Job Training
3. Serving Your Customers with CARE
4. The Upside Down Manager (Managerial Skills)
5. Comprehensive Management Development Program
6. SMART Communicator
7. Coaching & Counseling For Performance Improvement.
MMT Training Providers
HOSPITALITY SKILLS
TRAINING SERIES
The difference between a successful person and
others is not a lack of strength, not a lack of
knowledge, but rather a lack of will.
By V. LOMBARDI
OBJECTIVES;
• To familiarize current employees with the established
Service standards and procedures
• To ensure that employees perform their task in
accordance to Standard Operating Procedure
• To ensure consistency in Service.
LIST OF PROGRAMS;1. Introduction to Wine Service
2. Introduction to Restaurant Service
3. Introduction to Alcoholic & Non Alcoholic Beverages
4. Understanding Banquet & Catering Operations
5. Service that Sell (Upselling Skills)
6. Introduction To The Hospitality Industry
7. All you need to know about Hotel Operations
8. Telephone Skills for Hospitality Employees