The 39th SHPA National Conference19–22 September 2013 • Cairns Convention Centre • Cairns QLD

M e d i c i n e s M a n a g e M e n t 2 0 1 3

Get SmartGet PersonalGet Inspired

RegistrationEarlybird registration closes 5 July 2013O N l i N E r E g i S T r A T i O N www.mm2013shpa.com

E d u C A T i O N P A r T N E r S

2 r e g i s t r at i o n

M e d i c i n e s M a n a g e M e n t 2 0 1 3The 39th SHPA National Conference19–22 September 2013 • Cairns Convention Centre • Cairns QLD

Invitation from the Conference Organising CommitteeCAIRNS, QUEENSLAND, one of Australia’s greatest attractions, is the venue for Medicines Management 2013, the 39th SHPA National Conference from 19-22 September 2013.

Medicines Management 2013 invites pharmacists, pharmacy technicians and associates practising anywhere in the health system to Get Smart, Get Personal and Get Inspired about their practice and the delivery of pharmacy services into the future.

The health care barometer is rising. We are under increasing pressure to optimise medicines management, patient safety and quality in an evolving and increasingly demanding health care environment.

To swim against the tide and emerge victorious from a battle with the elements, we need to GET SMART. We can innovate and embrace technology to improve the way we work. We can make the most of our technician workforce. We can harness

the power of research to demonstrate the value of our contribution to patient care. We can grow our minds through education and training.

To build capacity and nurture relationships within the health care team, we need to GET PERSONAL. We can assist one another and our colleagues to realise their full potential at work. We can personalise evidence based medicine to ensure our patients’ needs are met. We can develop our professional networks to broaden our spheres of influence.

To secure our rightful place in the future as expert leaders in medicines management, we need to GET INSPIRED. 

We invite you to join us in Cairns to tackle these hot topics in the tropics. You will enjoy a diverse scientific program, thought-provoking speakers, a stellar social calendar, and an invigorating dose of sunshine, rainforest and reef!

Jason Roberts Conference Co-Convenor

Arna Lancashire Conference Co-Convenor

Bryson Swan Conference Co-Convenor

Get SmartGet PersonalGet Inspired

3r e g i s t r at i o n

E D U C AT I O N P A R T N E R S

We gratefully acknowledge our Education Partners and thank them for their support

Get Smart, Get Personal, Get Inspired Themes

Challenge Insights into the challenges faced in today’s healthcare environment and in becoming and advanced pharmacy practitioner

Assistance Showcase ideas and projects that have led to assistant and technician extended roles

Innovation Identifies the impact of technology on the streamlining of practice and recent innovations in education

Research The ABC of research from identification of a research topic to publication for clinician researchers

Novel New and novel diseases and treatments in Infectious Diseases and Toxicology

Safety Highlights the impact of technology and the National Medication Standards on systems and patient care

C O N f E R E N C E P A R T N E R

We gratefully acknowledge our conference partner and thank them for their support

Contents 2 Invitation from the Conference Organising Committee

3 Get Smart, Get Personal, Get Inspired Themes

4 Keynote Speakers

4 Invited Speakers

5 Social Program

6 Scientific Program

13 Registration

14 Host City

14 Accommodation15 General Information16 Payment Preocedure17 Registration Form

M A j O R S U P P O R T E R S

Thank you to our major supporters

C O N f E R E N C E + A P P S U P P O R T E R

Thank you to our conference and app supporter

4 r e g i s t r at i o n

Keynote SpeakersKellie AllanCAPS Program State Manager, Metro South Health, Princess Alexandra Hospital, Qld

Professor Ian BatesuCl School of Pharmacy, Head of Education development; director for Education development, FiP (international Pharmaceutical Federation), uK

Professor Michael Dooleydirector of Pharmacy, Alfred Health; Professor of Clinical Pharmacy, Faculty of Pharmacy and Pharmaceutical Sciences, Monash university, Vic

Dr Sam Prince Chairman and Founder, One disease at a Time, NSW

Professor Alexander VinksProfessor, Paediatrics & Pharmacology, university of Cincinnati, College of Medicine, director, division of Clinical Pharmacology, Cincinnati Children’s Hospital Medical Centre, uSA

Invited SpeakersLee AllamAssistant Director of Pharmacy, Pharmacy Department, Princess Alexandra Hospital, Qld

Dr Michael BarrasAssistant Director, Pharmacy Department, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Professor Jo-anne BrienProDean, Faculty of Pharmacy, University of Sydney, NSW

Andrew BrownAssistant Professor, Discipline of Pharmacy, University of Canberra, ACT

Rosemary BurkeDirector of Pharmacy, Concord Repatriation General Hospital, NSW

Margie Butnoris Assistant Director of Pharmacy - Systems and Support, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Jo ComperClinical Pharmacist, Intern Educator, HMR Pharmacist, Qld

Dr Ian CoombesDirector of Pharmacy Services, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Dr Michael DalyExecutive Director of Clinical Governance, Metro South Health, Princess Alexandra Hospital, Queensland Health, Qld

Carla DawsonAssistant/Technician, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Dr Gregor DevineDirector of Medical Entomology, Tropical Regional Services Health Services and Clinical Innovation Division, Queensland Health, Qld

Dr Catherine DugganDirector of Professional Development and Support, Royal Pharmaceutical Society, Great Britain

Dr Bruce GreenDirector, Model Answers Pty Ltd, Qld

Professor Len GrayThe Masonic Chair in Geriatric Medicine; Director, Centre for Research in Geriatric Medicine; Director, Centre for Online Health, The University of Queensland, Qld

Andy HaleSenior Pharmacist, Pre Admission Clinic, Surgical Team Leader, Princess Alexandra Hospital, Qld

Toni HowellMedication Safety and Strategy Pharmacist, St Vincent’s Hospital, Vic

Katie KerrMedication Safety / QUM Project Officer, NSW Therapeutic Advisory Group, NSW

Daniel LalorManager, Medication Safety, Clinical Excellence Commission, NSW

Bianca LevkovichICU Pharmacist, The Alfred Hospital, Vic

John LowPresident of the Australian Pharmacy Council, NSW

Lynette LoyDirector of Pharmacy, Princess Alexandra Hospital, Qld

Professor Andrew McLachlanProfessor of Pharmacy (Aged Care), Associate Dean (Research), Chair of Pharmacy (Aged Care) Concord Hospital and The University of Sydney, NSW

Associate Professor Charles MitchellDirector, Centre for Safe and Effective Prescribing, University of Queensland, Qld

Daniel O’BrienClinical Pharmacist, Pharmacy Department, The Alfred Hospital, Vic

Matthew RawlinsInfectious Diseases Pharmacist, Royal Perth Hospital, WA

5r e g i s t r at i o n

Jason RobertsConsultant Pharmacist, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Gregory RobertsSenior Pharmacist, Pharmacy Department, Repatriation General Hospital, SA

Dr Darren RussellAdjunct Associate Professor, James Cook University; Clinical Associate Professor, University of Melbourne; Director of Sexual Health, Cairns Sexual Health Service, Qld

Peter SamiosSenior Clinical Pharmacist, Pharmacy Department, St Vincent’s Health Network, NSW

Steve SaundersPrincipal Consultant, Closed Loop & Associates, NSW

Dr Graham Simpson Consultant Thoracic Physician, Cairns Base Hospital, Qld

Tom SimpsonExecutive Director, Statewide Hospital Pharmacy, Tas

Judith SingletonLecturer, School of Pharmacy, Pharmacy Australia Centre of Excellence, The University of Queensland, Qld

Sonya StaceyPharmacist Consultant (Paediatric Pharmacy Practice), Department of Pharmacy, Children’s Health Queensland, Qld

Dr Simone TaylorSenior Pharmacist, Austin Health, Vic

Susie WelchSenior Clinical Pharmacist, Pharmacy Department, St Vincent’s Public Hospital, NSW

Professor Johanna Westbrook Director, Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, University of New South Wales, NSW

Carol WylieManager, Queensland Poisons Information Centre, Pharmacy Department, Royal Children’s Hospital, Qld

Social Program

Thursday 19 SeptemberAlthough there will be no official MM2013 functions on Thursday evening, there will be optional activities that you may be interested in.

Visit the conference website (www.mm2013shpa.com) regularly, and join your colleagues for a bit of tropical fun.

Friday 20 September

W E L C O M E R E C E P T I O N A N D P O S T E R   V I E W I N G

T I M E 1745-1930

V E N U E Cairns Convention Centre

D R E S S Conference attire; smart casual

Cost Included in full registration fees, and Friday day registration fee.

Additional tickets for Saturday day registrants and accompanying persons can be purchased for $65 (incl GST) per ticket.

A chance to enjoy the local flavours while you mingle with supporters, colleagues and friends. Keep an eye out for some surprise local visitors!

Saturday 21 September

G A L A D I N N E R

T I M E 1930-0100

V E N U E Cairns Convention Centre

D R E S S To be advised. The conference website will have further details regarding the dinner theme.

C O S T Included in full registration fees.

Additional tickets can be purchased for $150 (incl GST) per ticket.

Slip into your favourite tropical outfit and stroll through the balmy evening to the Convention Centre for a night filled with Far North Queensland fun. Further details to come.

6 r e g i s t r at i o n

Scientific Program

Note that the scientific program is subject to change. Please refer to the conference website (www.mm2013shpa.com) for full program details and updates.

Committees of Specialty Practice and Special Interest Groupst h u r s D ay 1 9 s e P t e m b e r 2 0 1 3

0730-0900 PA E d i AT r i C A l F Br E A K FA S T SE SSi O N

0830-1700 PA E d i AT r i C CO SP : A dVA N C E d PA E d i AT r i C WO r K SH O P0830-0900 Registration, arrival tea and coffee0900-1100 Session: Advanced Paediatric Pharmacy Practice

• What does advanced practice mean in paediatrics and what does it mean for me?• Incorporating Education and Research into standard practice

1100-1130 M O R N I N G T E A

1130-1300 Session1300-1400 L I G H T L U N C H

1400-1530 Session: Therapeutic Drug Monitoring in Children• Aminoglycosides, Vancomycin and Azoles• Why do we do what we do and what is the evidence in children?

1530-1600 A F T E R N O O N T E A

1600-1700 Session

0830-1630 M E N TA l H E A lT H CO SP : g E T T i N g i N T H E M O O d0830-0900 Registration, arrival tea and coffee0900-0930 Welcome, and “getting in the mood”

elsie Peusschers, Advanced Clinical Pharmacist, Queensland Mental Health Pharmacist Group Chair, Qld0930-1015 Pathophysiology of mood disorders

Dr Vikas moudgil, Psychiatrist, Cairns, Qld1015-1030 M O R N I N G T E A

1030-1110 Update on clinical guidelines treating BPADProfessor Dr Chris alderman, Director of Pharmacy, Repatriation General Hospital, SA

1110-1200 “I have BPAD and I’m OK!”1200-1300 L U N C H

1300-1420 Case Study 1: Lithium and me…1420-1440 A F T E R N O O N T E A

1440-1600 Case Study 2: Bipolar depression1600-1630 COSP Annual meeting

Christine Culhane, SHPA COSP MH Chair

7r e g i s t r at i o n

1230-1730 A B O r i g i N A l A N d TO r r E S S T r A i T iSl A N d E r C u lT u r A l AWA r E N E SS PrO g r A M The Aboriginal and Torres Strait Islander Cultural Awareness Program is designed to assist participants to develop the cultural knowledge required to appropriately respond to the health needs of Indigenous clients. The program draws upon the diversity in knowledge of the local Indigenous communities to illustrate the cultural challenges of providing healthcare to Indigenous clients of Far North Queensland.

1230-1330 Registration1300-1330 L I G H T L U N C H

1330-1500 Cherrie Glasson, Indigenous Health Coordinator, ATSI Health Unit, Cairns and Hinterland Hospital and Health Service, Qld 1500-1530 A F T E R N O O N T E A

1530-1730 Cherrie Glasson, Indigenous Health Coordinator, ATSI Health Unit, Cairns and Hinterland Hospital and Health Service, Qld

1230-1800 E M E rg E N C y M E d i C i N E CO SP1230-1330 Registration1300-1330 L I G H T L U N C H

1330-1430 Dermatology EmergenciesDr Leity banney

1430-1530 Tropical medicine in EDDr treny yarwood, ID specialist

1530-1630 A F T E r N O O N T E A1630-1700 Envenomation: spider/marine

sachuan Grayson, Cairns Base ED pharmacist1700-1730 EM COSP Moodle forum launch

Dan Guidone and susie Welch1730-1800 ALF mini-workshop

susie Welch, Libby Curry, Liz Doran1800 Close

1230-1730 i N F E C T i O uS d iSE A SE S CO SP : T rO Pi C A l i N F E C T i O uS d iSE A SE S A N d i N d i g E N O uS H E A lT H1230-1330 Registration1300-1330 L I G H T L U N C H

1330-1500 Session 1330-1340 Welcome1340-1430 Endemic Tropical Infections in Northern Australia

Prof John mcbride, Cairns Base Hospital/JCU School of Medicine, Qld1430-1520 Malaria

sean unwin, Senior Pharmacist, Infection Management Services, Princess Alexandra Hospital, Qld1520-1540 A F T E r N O O N T E A1540-1700 Session1540-1630 Returned Traveller: travel medicines

Dr trent yarwood, Cairns Base Hospital, Qld1630-1720 Infections in Indigenous Society

Kieran behan, Rockhampton Base Hospital, Qld1720-1730 Wrap up and close

Scientific Program

8 r e g i s t r at i o n

1230-1715 PA l l i AT i V E C A r E CO SP 1230-1330 Registration1300-1330 L I G H T L U N C H

1330-1345 Introduction and welcomesandy scholes and bel morris, COSP Co-chairs

1345-1445 Who are we, what are we doing and where are we going?1445-1515 Advanced Pharmacy Practice in the ‘teen’ years

tony hall, Senior Lecturer in Pharmacotherapeutics, School of Pharmacy, Griffith University, Qld1515-1530 A F T E R N O O N T E A

1530-1630 Clinical education topic(s)• Neuropathic pain

1630-1700 Case study(s) related to education topic(s)1700-1715 Summation and close

1230-1730 SH PAC l i N C AT FO r E VA l uATO r S1230-1330 Registration1300-1330 L I G H T L U N C H

1330-1500 How to handle difficult situations when delivering feedback in the workplace 1500-1530 Strategies for delivering effective feedback in workplace based assessments using shpaclinCAT1530-1600 A F T E R N O O N T E A

1600-1700 Sustaining commitment to your project1700-1730 Discussion forum

netWorK breaKFasts

s at u r D ay 2 1 s e P t e m b e r 2 0 1 3

0745-0845 Rural Network Breakfast: Rural Snapshots0745-0845 Technician Network Breakfast

Scientific Program

9r e g i s t r at i o n

Scientific Program

F r i D ay 2 0 s e P t e m b e r

0730-1900 Registration Desk Open0830-0915 Opening Ceremony  Welcome and Introduction to Conference, Conference Convenor/s  Welcome from SHPA Federal President, Sue Kirsa  Induction of the new SHPA Fellows 0855-0915 Fred J Boyd Award Presentation and Oration0915-1045 Pl E N A ry SE SSi O N 1 : SE T T i N g T H E S C E N E – iN N OVAT i V E WAyS TO C H A l l E N g E T H E H E A lT H C A r E S yS T E M  Simply complex – One Disease at a Time

Dr sam Prince, Chairman and Founder, One Disease at a Time, NSWTackling the challenges of healthcare – how pharmacist innovation makes a differenceProfessor alexander Vinks, Professor, Paediatrics & Pharmacology, University of Cincinnati, College of Medicine, Director, Division of Clinical Pharmacology, Cincinnati Children’s Hospital Medical Centre, USA

1045-1130 M O R N I N G T E A

1130-1300 i N V i T E d SPE A K E r SE SSi O NS  S1: CHALLENGES

(Challenge yourself)

S2: ASSISTANCE (Get smart) Showcasing projects, leading to extended roles

S3: INNOVATION (How technology can be used to streamline practice)

S4: RESEARCH(The ABC of research)

S5: NOVEL (Infectious diseases)

S6: SAfETY Technology: medication safety friend or foe

1130-1200 Professional development: global strategies adopted for local use

Professor ian batesUCL School of Pharmacy, Head of Education Development; Director for Education Development, FIP (International Pharmaceutical Federation)

Do less, achieve more: some proven ways to make more time

Lee allamAssistant Director of Pharmacy, Pharmacy Department, Princess Alexandra Hospital, Qld

Electronic medication management: what’s in it for the user?

steve saundersPrincipal Consultant, Closed Loop and Associates, NSW

How did I get started in research?

Daniel o’brienClinical Pharmacist, Pharmacy Department, The Alfred Hospital, Vic

Sexual health is a sexy topic

Dr Darren russellAdjunct Associate Professor, James Cook University;

Clinical Associate Professor, University of Melbourne;

Director of Sexual Health, Cairns Sexual Health Service, Qld 

The impact of electronic medication management systems on medication errors: successes and opportunities

rosemary burkeDirector of Pharmacy, Concord Repatriation General Hospital, NSW

Main Conference Program

1 0 r e g i s t r at i o n

S1: CHALLENGES (Challenge yourself)

S2: ASSISTANCE (Get smart) Showcasing projects, leading to extended roles

S3: INNOVATION (How technology can be used to streamline practice)

S4: RESEARCH(The ABC of research)

S5: NOVEL (Infectious diseases)

S6: SAfETY Technology: medication safety friend or foe

1200-1230 Becoming an advanced practitioner, a model for development?

sonya staceyPharmacist Consultant (Paediatric Pharmacy Practice), Department of Pharmacy, Children’s Health Queensland, Qld

How can we reshape the way technicians contribute to pharmacy?

margie butnorisAssistant Director of Pharmacy – Systems and Support, Royal Brisbane and Women’s Hospital, Queensland Health, Qld;

Carla DawsonAssistant/Technician; Royal Brisbane and Women s Hospital, Queensland Health, Qld

How can technology improve productivity and quality of clinical practice?

Professor alexander VinksProfessor, Paediatrics & Pharmacology, University of Cincinnati, College of Medicine, Director, Division of Clinical Pharmacology, Cincinnati Children’s Hospital Medical Centre, USA

Learn from an experienced researcher

Professor andrew mcLachlanProfessor of Pharmacy (Aged Care), Associate Dean (Research), Chair of Pharmacy (Aged Care), Concord Hospital and The University of Sydney, NSW

TB, MDRTB, XDRTB, TDRTB – how did we get into this mess?

Dr Graham simpson Consultant Thoracic Physician, Cairns Base Hospital, Qld

If it’s on the screen, is it true? The benefits and pitfalls of eMMS

Professor Johanna Westbrook Director, Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, University of New South Wales, NSW

1230-1300 Challenges and experiences of working within an advanced scope of practice

Dr simone taylorSenior Pharmacist, Austin Health, Vic

Training, qualifications and roles for Pharmacy Assistants and Technicians: how does Australia rate on the world stage?

andrew brownAssistant Professor, Discipline of Pharmacy, University of Canberra, ACT

Incorporating technology to better measure clinical activities

Peter samiosSenior Clinical Pharmacist, Pharmacy Department, St Vincent’s Health Network, NSW

What to do with the finished project? Convert research into publication

Professor Jo-anne brien ProDean, Facuty of Pharmacy, University of Sydney, NSW

What are the novel treatments emerging in infectious disease therapy?

matthew rawlinsInfectious Diseases Pharmacist, Royal Perth Hospital, WA

The impact of an automated dispensing system on patient safety

Lynette LoyDirector of Pharmacy, Princess Alexandra Hospital, Qld

1300-1400 L U N C H

1400-1520 Contributed Papers 1520-1545 A F T E R N O O N T E A

1545-1605 GlaxoSmithKline Medal of Merit Presentation and Oration1605-1615 SHPA Grants and Awards Presentation – RDGAC Chair1615-1730 Pl E N A ry SE SSi O N 2 : S A F E T y1615-1645

1645-1715

Careless talk costs livesKellie allenCAPS Program State Manager, Metro South Health, Princess Alexandra Hospital, Qld The contribution of pharmacy services to patient care: how to get the message acrossProfessor michael Dooley Director of Pharmacy, Alfred Health; Professor of Clinical Pharmacy, Faculty of Pharmacy and Pharmaceutical Sciences, Monash University, Vic

1745-1930 W E l CO M E r E C E P T i O N A N d P O S T E r V i E W i N g

Scientific Program

1 1r e g i s t r at i o n

s at u r D ay 2 1 s e P t e m b e r 2 0 1 3

0715-1800 Registration Desk open0745-0845 Breakfast session: Piecing together the Pharmacist Prescribing Puzzle – more than just paper and pills

andy hale, Senior Pharmacist, Pre Admission Clinic, Surgical Team Leader, Princess Alexandra Hospital, QldJoin Andy Hale in this interactive breakfast session, where you will be updated on where Australia currently sits in the Health Professional Prescribing Pathway (HPPP) agenda, including an update from New Zealand of their experiences with this area. Andy will also describe the experiences of a Pharmacist Prescriber in a pre-admission clinic in Australia.

0900-1100 Contributed Papers 1100-1130 M O R N I N G T E A

1130-1300 i N V i T E d SPE A K E r SE SSi O NS

S7: CHALLENGE (Challenge the elements)

S8: ASSISTANCE (Technicians; how to develop your self-directed learning)

S9: INNOVATION(Innovation and education)

S10: RESEARCH (Is there a role for clinician scientists?)

S11: NOVEL (Toxicology)

S12: SAfETY (Medication safety and national standards)

1130-1200 Providing telemedicine services across the region, across the world!

Professor Len GrayThe Masonic Chair in Geriatric Medicine; Director, Centre for Research in Geriatric Medicine; Director, Centre for Online Health, The University of Queensland, Qld

My role as a technician with extended responsibility: how to improve yourself

Cathy ingramClinical Support Services Manager, Alfred Health, The Alfred Hospital, Vic

The use of Online Training Tools to achieve accreditation standards

Katie KerrMedication Safety / QUM Project Officer, NW Therapeutic Advisory Group, NSW

How do I work as a clinician scientist with managerial responsibilities?

Dr michael barrasAssistant Director, Pharmacy Department, Royal Brisbane and Women’s Hospital, Queensland Health, Qld

Before the VACCINE a NOVEL approach to Vector control in management of Dengue Fever

Dr Gregor Devine

Director of Medical Entomology,

Tropical Public Health Services, Qld

ACHS medication safety standards: what does “good” look like?

toni howellMedication Safety and Strategy Pharmacist, St Vincent’s Hospital, Vic

1200-1230 Maximising pharmacy service delivery in a financially challenging climate

tom simpsonExecutive Director, Statewide Hospital Pharmacy, Tas

Continuing professional development for technicians: what are the benefits, and how do I go about it?

Jo ComperClinical Pharmacist, Intern Educator, HMR Pharmacist, Qld

Certainty-based assessment – the only way to go

Dr Charles mitchellDirector, Centre for Safe and Effective Prescribing, University of Queensland, Qld

How can clinician-scientists utilise Drug Use Evaluation (DUE) to improve clinical practice?

Gregory W robertsSenior Pharmacist, Pharmacy Department, Repatriation General Hospital, SA

New management of old problems

bianca LevkovichICU Pharmacist, The Alfred Hospital, Vic

Analysing medication safety incidents: what can they tell us?

Daniel LalorManager, Medication Safety, Clinical Excellence Commission, NSW

1230-1300 Optimising clinical outcome by dose individualisation: Using technology to guide dose-decision-making

Dr bruce GreenDirector, Model Answers Pty Ltd, Qld

A national approach to an assistant/technician level competency framework: can it work?

Judith singletonLecturer, School of Pharmacy, Pharmacy Australia Centre of Excellence, The University of Queensland, Qld

Professional recognition: for excellence in patient care

Dr Catherine DugganDirector of Professional Development and Support, Royal Pharmaceutical Society, UK

How do I teach, research and still work at an advanced level?

susie WelchSenior Clinical Pharmacist, Pharmacy Department, St Vincent’s Public Hospital, NSW

How can the poisons centre help with toxicological presentations?

Carol WylieManager, Queensland Poisons Information Centre, Pharmacy Department, Royal Children’s Hospital, Qld

Pharmacy in the Clinical Governance big picture

Dr michael DalyExecutive Director of Clinical Governance, Metro South Health, Princess Alexandra Hospital, Qld

1300-1430 L U N C H

1430-1530 Contributed Papers 1530-1545 “ R E F R E S H ” B R E A K

1545-1605 Clinical Pharmacy Award Presentation and Oration

Scientific Program

1 2 r e g i s t r at i o n

1605-1700 Pl E N A ry SE SSi O N 3 : PrO F E SSi O N A l r E CO g N i T i O N - d O W E WA N T i T ? d O W E M E A S u r E u P? 1605-1625

1625-1700

On what grounds do you call yourself a clinical pharmacist?Professor ian batesUCL School of Pharmacy, Head of Education Development; Director for Education Development, FIP (International Pharmaceutical Federation)A Case for Competence.Panel and audience discussion.Professor ian batesUCL School of Pharmacy, Head of Education Development; Director for Education Development, FIP (International Pharmaceutical Federation)Dr ian CoombesDirector of Pharmacy, Royal Brisbane and Women’s Hospital, Queensland Health, QldProfessor michael DooleyDirector of Pharmacy, Alfred Health; Professor of Clinical Pharmacy, Faculty of Pharmacy and Pharmaceutical Sciences, Monash University, VicDr Catherine DugganDirector of Professional Development and Support, Royal Pharmaceutical Society, Great BritainJason robertsConsultant Pharmacist, Royal Brisbane and Women’s Hospital, Queensland Health, QldJohn LowPresident, Australian Pharmacy Council

1700-1715 Presentation of Paper and Poster Awards1715-1730 Official Close and Launch of Medicines Management 2014, the 40th SHPA National Conference1930-0100 G a L a D i n n e r

SHPA Pharmacist Leadership Programs u n D ay 2 2 s e P t e m b e r 2 0 1 3

0900-1500 SHPA PHARMACIST LEADERSHIP PROGRAM: Managing the challenges of performance reviews: Critical feedback skillsFacilitator: sonia thomas, Thinking Matters, Senior Neuropsychologist

Registration is open to SHPA members only. Registration is complimentary for SHPA members who hold positions on SHPA Branch committees, Committees of Specialty Practice, Reference Groups or other official SHPA working groups / committees. A nominal registration fee of $70 (incl GST) is required for all other members. Numbers are limited and will be allocated in order of receipt and payment of registration. Details of your SHPA position must be included with your registration.

Managing the Challenges of Performance ReviewsPerformance reviews often engender strong responses from both parties involved, such as fear, stress, and defensiveness and can leave even experienced managers wondering about their effectiveness. A clinical manager is in a critical position to influence the client experience (e.g. prevention of harm to clients, effectiveness of clinical input) by facilitating staff development and addressing underperformance. Fundamentally, improving performance is about behaviour change and effective feedback skills are the tools for achieving this. The main areas that will be covered in the workshop will be building a foundation on which to conduct performance reviews, recognizing and facilitating readiness to change and feedback skills to encourage behaviour change. Overall, the workshop will give participants the opportunity to discuss challenges in conducting performance reviews, and to develop practical techniques for managing these through self-reflection and group discussion.

Scientific Program

1 3r e g i s t r at i o n

RegistrationDelegates are encouraged to register for the Conference online at www.mm2013.shpa.com, and receive instant confirmation of registration and accommodation booking details.

Conference Registration FeesRegistration Type earlybird Fee

(before 5 July 2013)Standard Fee (after 5 July 2013)

SHPA Member Full Registration $ 760 $ 880

Non-member Full Registration $ 1,000 $ 1,120

SHPA Member Technician / Student* / Intern Full Registration $ 510 $ 630

Non-member Technician / Student* / Intern Full Registration $ 660 $ 780

SHPA Member Day **Registration $ 450 $ 450

Non-member Day** Registration $ 560 $ 560

SHPA Member Technician / Student* / Intern Day** Registration $ 280 $ 280

Non-member Technician / Student */ Intern Day** Registration $ 390 $ 390

ALL PRICES ARE QUOTED IN AUSTRALIAN DOLLARS AND INCLUSIVE OF GST

* Student Registration: To qualify for the student rate, evidence of full-time student status must be provided.

** Day Registration: Day Registrations do NOT include all social functions. Additional tickets can be purchased to attend any of the evening functions.

Registration InclusionsRegistration Type Conference

Sessions (including Saturday breakfast sessions)

Industry Exhibition

Conference Handbook & Materials

Lunches, Morning & Afternoon Teas

Welcome Reception (Friday)

Gala Dinner (Saturday)

Full Registration

Technician / Student / Intern Full Registration

Day Registration (Friday)

Day Registration (Saturday)

1 4 r e g i s t r at i o n

T H u r SdAy 19 SE P T E M BE r Fee

Paediatric ALF Breakfast Session SHPA MemberNon-Member

$ 40$ 75

Paediatric COSP (Advanced Paediatric Workshop) SHPA MemberNon-Member

$ 140$ 200

Mental Health COSP SHPA MemberNon-Member

$ 140$ 200

Aboriginal and Torres Strait Islander Cultural Awareness Program SHPA MemberNon-Member

$ 110$ 180

Emergency Medicine COSP SHPA MemberNon-Member

$ 130$ 200

Infectious Diseases COSP SHPA MemberNon-Member

$ 110$ 180

Palliative Care COSP SHPA MemberNon-Member

$ 120$ 190

shpaclinCAT for Evaluators SHPA MemberNon-Member

$ 110$ 180

S AT u r dAy 2 1 SE P T E M BE r Fee

Rural Network Breakfast Session Conference delegateNon-conference delegate

$ 0$ 60

$ 0$ 60

Technician Networking Breakfast Session Conference delegateNon-conference delegate

Breakfast Session - Piecing together the Pharmacist Prescribing Puzzle: more than just paper and pills

Conference delegateNon-conference delegate

$ 0$ 60

S u N dAy 2 2 SE P T E M BE r Fee

shPa PharmaCist LeaDershiP ProGram: Managing the challenges of performance reviewsSHPA Office Bearers (details of position must be provided)SHPA Member

$ 0$ 70

ALL PRICES ARE QUOTED IN AUSTRALIAN DOLLARS AND INCLUSIVE OF GST

Host CityCairns is a tropical paradise tucked between the Great Barrier Reef in the Coral Sea, and the lush rolling downs of the Atherton Tablelands to the west. A jewel in the crown of Australia’s natural attractions – enjoy adrenaline-charged adventures such as diving, white water rafting and bungy jumping, or more gentle pursuits such as birdwatching, strolling through the Wet Tropics World Heritage rainforest, or sipping a cocktail beneath a spectacular sunset.

Cairns is generally hot all year round, but September should see relatively low humidity, and daytime temperatures of around 30 degrees Celsius.

AccommodationSpecial accommodation rates have been negotiated for Conference delegates at a number of hotels within easy walking distance of the Cairns Convention Centre. To receive the special accommodation rates, bookings must be made via the Conference Secretariat and not with the hotels directly. Accommodation is only available for the Conference dates, but can be organised outside these dates on a ‘on request’ basis.

All accommodation bookings are subject to availability. Please note that accommodation in Cairns is in high demand during the month of September, and delegates are advised to secure their preferred accommodation options early.

Please visit the conference website for details of each property. All hotels listed below are within a 5 minute walk of the conference venue.

COSP and Special Interest Groups Registration Fees

1 5r e g i s t r at i o n

Hilton Cairns

34 Esplanade, Cairns

Standard Room $ 189

Deluxe Room $ 224

Spa Room $ 239

Executive Room $ 274

Pullman Reef Hotel

35–41 Wharf Street, Cairns

Superior Room $ 209

Deluxe Room $ 239

Junior Suite $ 339

Pullman Cairns International

17 Abbott Street, Cairns

City Mountain View Room

$189

Park Regis City Quays Cairns

6 Lake Street, Cairns

Hotel Room $ 175

One Bedroom Apartment

$ 195

Two Bedroom Apartment

$ 285

Piermonde Apartments

2–4 Lake Street, Cairns

Two Bedroom Apartment

$ 325

Three Bedroom Apartment

$ 385

H O W T O B O O K Y O U R A C C O M M O D AT I O N Please indicate on the registration form your accommodation requirements, and please list hotels in preferential order 1, 2, 3 etc. As there is limited space available at each hotel, it is important that you book early. Accommodation will be allocated strictly in order of receipt of registration form and payment.

E A R LY A R R I V A L O R L AT E D E P A R T U R EPlease note that check in time for the Conference hotels is from 2.00pm. Please indicate or notify the Conference Secretariat in writing if you will be arriving early, as it may require you to book the night prior to guarantee immediate access to your hotel room. Please also indicate or notify the Conference Secretariat in writing if you will arrive at your hotel after 6.00pm, as failure to do so may mean your room will be released.

C H A N G E O f B O O K I N GAny change to a reservation must be notified to the Conference Secretariat in writing and not directly to the hotel.

A C C O M M O D AT I O N C A N C E L L AT I O NCancellations must be advised in writing to the Conference Secretariat. Cancellations received within 30 days of arrival may attract a penalty of one night’s accommodation. Cancellations within 48 hours or failing to arrive on the specified check in date may incur a cancellation or ‘no show’ fee, which can be up to the equivalent of the full value of the booked accommodation.

P AY M E N T O f A C C O M M O D AT I O NNo booking can be confirmed without a credit card guarantee or a pre-payment. You need to pay the balance of your accommodation account and any incidental expenses incurred during your stay (for example, mini bar, telephone or dry cleaning) when checking out of the hotel.

C R E D I T C A R D G U A R A N T E E Your credit card details will be forwarded to the hotel to secure your reservation. No amount is deducted from the credit card until you check out of the hotel.

A C C O M M O D AT I O N P R E - P AY M E N TIf you prefer, you may pre-pay the total room cost. Please indicate how much you wish to pre-pay on the registration form. A minimum deposit of one room night must be covered by pre-payment.

General InformationA C K N O W L E D G E M E N T / C O M M U N I C AT I O NAll communication with registered delegates will be by email. Registrants will be sent a confirmation letter and tax invoice within 3 working days of registering. If you do not receive the email, please check your SPAM folder prior to contacting the Conference Secretariat as it might have been viewed as SPAM mail by your spam filter.

If your email address changes after completing the registration form, be sure to advise your new email address to the Conference Secretariat.

When you register you will be provided with an online access key. This will enable you to edit your details online via the Conference website www.mm2013shpa.com until Friday 6 september 2013.

C A N C E L L AT I O N A N D R E f U N D P O L I C YAny changes or cancellation to registration and/or accommodation must be notified in writing to the Conference Secretariat conference@conlog.com.au or fax to 02 6285 1336.

Registration cancellations received in writing by 16 August 2013 will be accepted and registration fees will be refunded less an A$100 administrative fee. Cancellations received after 17 August 2013 will not be refunded. However it is acceptable to transfer your registration to another person. The full name and details of the person that will replace you must be advised in writing to the Conference Secretariat prior to the Conference. No refunds will be made for non-attendance to the Conference.

C H I L D M I N D I N GPlease note that no official arrangements have been made for child care during the Conference. Please check with your hotel as they may be able to assist you with child minding services.

1 6 r e g i s t r at i o n

C O N f E R E N C E V E N U E Cairns Convention Centre, Sheridan Street, Cairns, Qld www.cairnsconvention.com.au

C R E D I T C A R D SThe following merchant fees will apply for all credit card payments. Visa 1.3% Mastercard 1.3% American Express 3% Diners 3%EFT or cheque payments are also accepted.

D R E S SThe dress for all scientific sessions and social functions on Thursday and Friday is smart casual. The dress code for the Gala Dinner is to be advised.

I N S U R A N C ERegistration fees do not include personal travel insurance of any kind. It is strongly recommended that a travel insurance policy be taken out to cover loss, cancellation, medical cover etc for any reason when registering for the Conference and booking travel. The Conference Committee and Conference Secretariat do not take responsibility for any delegate failing to insure.

P R I V A C Y A N D D I S C L A I M E RInformation necessary for your attendance at the Conference will be gathered, stored and disseminated in accordance with the National Privacy Legislation. A participant list with name, organisation and state will be supplied to all delegates and exhibitors at the Conference. You can indicate on the registration form if you do not wish to have your details included on the participant list. Another list will be provided to major supporters which will include your email address. Please indicate on the registration form if you do not wish your email address to be provided to supporters at the Conference.

Medicines Management 2013, the 39th SHPA National Conference including the Conference Secretariat will not accept liability for the damages of any nature sustained by participants or their accompanying persons for loss or damage to their personal property as a result of Medicines Management 2013, the 39th SHPA National Conference and exhibition or related events. All details contained in this registration brochure and form are correct at the time of printing.

R E G I S T R AT I O N D E S K The Conference registration desk will be open for the duration of the Conference and will serve as your main point of contact for all Conference related queries.

S P E C I A L A N D D I E TA R Y R E Q U I R E M E N T SEvery effort has been made to ensure people with special requirements are catered for. Should you require any specific assistance, catering or arrangements to be made on your behalf, please include details on your registration form under the section ‘Special Requirements’ and ‘Dietary Requirements’ to enable us to make your stay in Cairns a pleasant and comfortable experience.

TA XAll Conference registration and additional ticket rates quoted within this brochure are in Australian Dollars and are inclusive of GST.

Payment ProcedurePayment can be made by the following manner:

1 Credit Card All major credit cards are accepted. Please note that

merchant fees apply for credit card payments, and will be added to the total invoice. Simply visit the Conference website www.mm2013shpa.com , click onto the ‘registration’ page, and then the registration link. Complete your details and submit. For your records please print off a copy of the summary page prior to clicking the ‘submit’ button. Please note that Conference Logistics will appear on your credit card statement.

2 electronic Funds transfer (eFt) A C C O U N T N A M E : The Society of Hospital Pharmacists

T/As Medicines Management B S B : 013423

A C C O U N T N U M B E R : 1105 32008 B A N K N A M E : ANZ D E S C R I P T I O N : [Enter delegate surname and/or invoice number] R E M I T TA N C E : Please send or fax a remittance advice to

the Conference Secretariat, at conference@conlog.com.au, or 02 6285 1336 to ensure your payment is allocated correctly.

3 Cheque/money order Please make cheque/money order payable to “The Society

of Hospital Pharmacists T/As Medicines Management” and mail with the completed registration form and/or tax invoice to:

Medicines Management 2013 Conference c/- Conference Logistics PO Box 6150 KINGSTON ACT 2604

On receipt of your registration, a confirmation letter will be emailed to you. It is advisable to check all items listed. Any changes or alterations can be made in writing to the Conference Secretariat at conference@conlog.com.au .

C O N f E R E N C E S E C R E TA R I AT

For further enquiries regarding registration for Medicines Management 2013, the 39th SHPA National Conference, please contact the Conference Secretariat.

Conference Logistics, PO Box 6150, KINGSTON ACT 2604

T +61 2 6281 6624 F +61 2 62851336 E conference@conlog.com.au W www.mm2013shpa.com

1 7r e g i s t r at i o n

Registration FormH O W T O R E G I S T E R

Register online at www.mm2013shpa.com OR complete this registration form, and forward to:

Conference Logistics

PO Box 6150, Kingston ACT 2604 Phone: 02 6281 6624

Fax: 02 6285 1336 Email: conference@conlog.com.au

Please carefully read through all the information before completing the registration form. Please type or print in block letters, and ensure you keep a copy for your own records. Each registrant must complete a separate form (photocopies are acceptable). All prices are quoted in Australian dollars, and include GST.

I accept (please tick) that by completing this registration form, I have read, understood and agree to both the cancellation policies and the privacy statement as stated in this registration brochure, and on the conference website.

s e c t i O n a A T T E N D E E I N f O R M A T I O N

Personal information M R M R S M S M I S S P RO F E S S O R D R OT H E R (P L E A S E S P E C I F Y )

F I R S T N A M E L A S T N A M E

P R E F E R R E D N A M E FO R N A M E B A D G E

O RG A N I S AT I O N

P O S I T I O N

A D D R E S S

S U B U R B / TOW N

S TAT E CO U N T RY P O S TCO D E

T E L E P H O N E [ ] FA x [ ] M O B I L E

E M A I L

D I E TA RY R EQ U I R E M E N T S (E .G . A L L E RG Y )

S P E C I A L R EQ U I R E M E N T (E .G . D I S A B I L I T Y )

Please indicate your relevant category S H PA M E M B E R S H PA M E M B E R N U M B E R

F U L L-T I M E S T U D E N T S T U D E N T I D N U M B E R

N O N M E M B E R T E C H N I C I A N I N T E R N

PrivacyA list of delegates will be supplies to all registered attendees and supporters at the Conference. The list will contain delegates’ name, organisation and state. Email addresses will be supplied to major supporters. Please indicate below if you do not agree to have your details included.

P L E A S E D o n o t I N C L U D E M Y D E TA I L S O N T H E D E L E G AT E L I S T

P L E A S E D o n o t P ROV I D E M Y E M A I L A D D R E S S TO M A J O R S U P P O R T E R S

Registrants will be sent a confirmation letter and tax invoice within three days of registering.

1 8 r e g i s t r at i o n

s e c t i O n B C O N f E R E N C E R E G I S T R A T I O N

full Registrationregistration type earlybird Fee (before 5 July 2013) standard Fee (after 5 July 2013)

SHPA Member $ 760 $ 880

Non-member $ 1,000 $ 1,120

SHPA Member Technician / Student / Intern $ 510 $ 630

Non-member Technician / Student / Intern $ 660 $ 780

Day RegistrationP L E A S E I N D I C AT E YO U R DAY O F AT T E N DA N C E F R I DAY S AT U R DAY

registration type earlybird Fee (before 5 July 2013) standard Fee (after 5 July 2013)

SHPA Member $ 450 $ 450

Non-member $ 560 $ 560

SHPA Member Technician / Student / Intern $ 280 $ 280

Non-member Technician / Student / Intern $ 390 $ 390

Total Payment: Section B $

s e c t i O n c C O N C U R R E N T S E S S I O N I N D I C A T O R

To assist with room allocations, please indicate your first preference (as per main conference program)

Concurrent SessionF R I DAY 2 0 S E P T E M B E R 1 1 3 0 - 1 3 0 0 S 1 S 2 S 3 S 4 S5 S 6

S AT U R DAY 2 1 S E P T E M B E R 1 1 3 0 - 1 3 0 0 S 7 S 8 S9 S 1 0 S 1 1 S 1 2

s e c t i O n d C O S P S , N E T W O R K A N D B R E A K f A S T S E S S I O N S A N D   S H P A   L E A D E R S H I P   P R O G R A M

t h u r sDay 19 se P t e m be r

session Category Fee

Paediatric ALF Breakfast Session SHPA member $ 40

Non-Member $ 75

Paediatric COSP (Advanced Paediatric Workshop)

SHPA member $ 140

Non-Member $ 200

Mental Health COSP SHPA member $ 140

Non-Member $ 200

Aboriginal and Torres Strait Islander Cultural Awareness Program

SHPA member $ 110

Non-Member $ 180

session Category Fee

Emergency Medicine COSP SHPA member $ 130

Non-Member $ 200

Infectious Diseases COSP SHPA member $ 110

Non-Member $ 180

Palliative Care COSP SHPA member $ 120

Non-Member $ 190

ShpaclinCAT for Evaluators SHPA member $ 110

Non-Member $ 180

1 9r e g i s t r at i o n

sat u r Day 2 1 se P t e m be r

session Category FeeRural Network Breakfast: Rural Snapshots Conference delegate (ExCLUDES Friday Day registration type) Yes No

Non-delegate $ 60

Technician Networking Breakfast Conference delegate (ExCLUDES Friday Day registration type) Yes No

Non-delegate $ 60

session Category FeeBreakfast Session - Piecing together the Pharmacist Prescribing Puzzle: more than just paper and pills

Conference delegate (ExCLUDES Friday Day registration type) Yes No

Non-conference delegate $ 60

su n Day 2 2 se P t e m be r

session Category FeeSHPA Pharmacist Leadership Program SHPA member who holds a position on SHPA Branch

Committees, Committees of Specialty Practice, Reference Groups or other official SHPA Working groups / committeesPlease state your position:

_______________________________________________

Yes No

Other SHPA members $ 70

Total Payment: Section D $

s e c t i O n e S O C I A L f U N C T I O N S

The following social functions are included as part of a full Conference registration. For catering purposes, please indicate if you will be attending:

Function Details i will be attendingWelcome Reception and Poster Viewing • Friday 20 September Cairns Convention Centre • 1745-1930 Yes No

Gala Dinner • Saturday 21 September Cairns Convention Centre • 1930-0100 Yes No

s e c t i O n F A D D I T I O N A L S O C I A L f U N C T I O N T I C K E T S

Additional tickets for people wishing to attend any of the social events can be purchased by completing this section.

Function Cost per ticket number of additional tickets totalWelcome Reception and Poster Viewing • Friday 20 September $65

Gala Dinner • Saturday 21 September $150

Total Payment: Section f $

2 0 r e g i s t r at i o n

s e c t i O n g A C C O M M O D A T I O NOne night’s deposit must be made, or credit card details are required at the time of booking to guarantee your reservation. If you prefer, the full accommodation charge may be pre-paid.

Please refer to the conference website (www.mm2013shpa.com) for full booking conditions and payment requirements. Please note that due to limited room availability, it may not be possible to confirm your first room preference. Please indicate your preferred accommodation and room type/s below.

Please indicate your preferred payment option:

C R E D I T C A R D G UA R A N T E E O N LY O N E N I G H T ’ S D E P O S I T F U L L P R E- PAY M E N T

C H E C K I N DAT E C H E C K O U T DAT E

P R E F E R R E D RO O M T Y P E S I N G L E D O U B L E (K I N G /Q U E E N ) T W I N -S H A R E

I F YO U R EQ U I R E A T W I N -S H A R E RO O M , P L E A S E A DV I S E W H O YO U W I L L B E S H A R I N G W I T H

hotel room type rate (room only, per room per night)

Preference (1st, 2nd, 3rd )

Park Regis City Quays

Hotel Room $ 175

1 Bedroom Apartment

$ 195

2 Bedroom Apartment

$ 285

Piermonde Apartments

2 Bedroom Apartment

$ 325

3 Bedroom Apartment

$ 385

hotel room type rate (room only, per room per night)

Preference (1st, 2nd, 3rd )

Hilton Cairns Standard Room $ 189

Deluxe Room $ 224

Spa Room $ 239

Executive Room $ 274

Pullman Reef Hotel

Superior Room $ 209

Deluxe Room $ 239

Junior Suite $ 339

Pullman Cairns International

City View Mountain Room

$ 189

Total Payment: Section G $

s e c t i O n H P A Y M E N T S U M M A R Y

Section B Conference Registration Fee $

Section D COSPs, Network and Breakfast sessions, and SHPA Leadership Program $

Section f Additional Social Function tickets $

Section G Accommodation $

t o ta L a m o u n t D u e $

2 1r e g i s t r at i o n

M E T H O D O f P A Y M E N T

A Cheque / Money OrderPlease make cheque/money order payable to “The Society of Hospital Pharmacists t/as Medicines Management”, and send with the completed registration form and/or tax invoice to:

Medicines Management 2013 Conference c/- Conference Logistics PO Box 6150, Kingston, ACT 2604

B Electronic funds Transfer (EfT)A C C O U N T N A M E The Society of Hospital Pharmacists

t/as Medicines ManagementB S B 013 423A C C O U N T N U M B E R 1105 32008B A N K N A M E ANZD E S C R I P T I O N [Enter delegates surname and/or

invoice number]R E M I T TA N C E Please email or fax the remittance

advice to the Conference Secretariat (conference@conlog.com.au or 02 6285 1336) to ensure your payment is correctly allocated.

C Credit CardPlease note that Conference Logistics will appear on your statement, and that the following merchant fees will apply:

Visa 1.3% Mastercard 1.3% American Express 3% Diners 3%

Visa Mastercard American Express Diners

T O TA L A M O U N T $ ( P L U S M E RC H A N T F E E S)

C A R D H O L D E R ’ S N A M E

CARD NUMBER

E x P I RY DAT E

C A R D H O L D E R ’ S S I G N AT U R E

In signing, I acknowledge that the registration information is true and correct, and that I have read, understand and agree to the terms and conditions as outlined in the registration brochure and on the conference website.

S I G N AT U R E

N A M E

DAT E / /

C O N f E R E N C E S E C R E T A R I A T

For further enquiries regarding registration for Medicines Management 2013, the 39th SHPA National Conference, please contact the Conference Secretariat.

Conference LogisticsPO Box 6150, Kingston ACT 2604

t +61 2 6281 6624 F +61 2 6285 1336

e conference@conlog.com.au W www.mm2013shpa.com