Minutes and Action Log

LSCB Board Meeting Wednesday 18th January 2017 St Anne’s R C Primary School, 6 Durham St, London SE11 5JA 14:00-17:00

Chair: Andrew Christie, Independent Chair Attendees: Alo Raptopoulos - ‘cause you can, Voluntary Sector Amy Buxton-Jennings - Director of Commissioning and Improvement Angela Craggs - Attending on behalf of Fiona Martin Ann Lorek - Acting Designated Doctor for Child Protection Annie Hudson - Strategic Director, Children’s Services Arnie Wickens - Lay Member Catherine Davies - Head teacher, St Anne’s School (Primary) Debbie Saunders - Head of Safeguarding Children, GSTT Kate Atkins - Head Teacher Rosendale School (Primary) Kathy Nicholls – National Probation Service Maria Burton - Attending on behalf of Fiona Connolly Mark Stancer - Director of Children’s Social Care Paul Archer - Named Nurse Safeguarding Children SLAM Rachel Sharpe - Director, Housing Needs. Rosalinda James - Head of Nursing, Safeguarding Named Nurse KCH Teresa Foster - Chief Inspector, Metropolitan Police Participant Observers: Cllr Jane Edbrooke - Cabinet Member for Children and Schools Cllr Jane Pickard - Cabinet Member for Children & Families Advisors: Avis Williams-McKoy - Designated Nurse for Safeguarding, Lambeth CCG Naeema Sarkar – AD Quality Assurance, Children’s Social Care Sabina Malique - LSCB Business Manager Sheleena Powtoo - LSCB Business Manager (interim) Guests: Josie Collier - Project Lead, Integration of the Front Door LSCB Minute Taker: Danielle Richardson - LSCB Apologies: Abdu Mohiddin - Consultant, Public Health Cathy Twist - Director of Education, Learning and Skills Claire Beckingham - Service Manager, CAFCASS Dominic Bergin - Head Teacher, Elm Green School (Secondary) Fiona Connolly - Assistant Director, Adults Social Care Fiona Martin - CAIT, Metropolitan Police Jan Shadick - Head Teacher Lambeth Academy (Secondary)

Nandini Mukhopahyay - GP Clinical Lead, Lambeth CCG Sian Walker - Lambeth Adults Safeguarding Board, Independent Chair

Introductions Minutes and Action Log from last meeting (23.11.16) Matters arising Andrew Christie

Discussion summary All participants were welcomed and introduced themselves. Andrew circulated the LSCB minutes from the last meeting with amendments. The minutes were accepted as an accurate record. Andrew went through the action log from the last meeting. 2. Minutes/ Matter Arising

2.1. Action log has been created. 2.2. Participants agreed to close down this action. As an

agency LADO has been appointed and the contact details are accessible on the LSCB website. Any further concerns are to be raised with Naeema Sarkar.

3. Partnership working between CSC and other agencies

3.1. On the agenda 3.2. Mark Stancer and Cathy Twist have met in preparation

for discussions around the pathways and proposals for the front door. The meeting for the schools has been scheduled. Mark to confirm date of 1st March.

Mark proposed professional practice forums on a regular basis with key participants from other agencies to attend. Amy Buxton-Jennings mentioned using existing forums such as the SLAC to discuss topics.

3.3. Andrew stated that discussions about proposals are to be agreed for the Front Door with head teachers. Forums are to be held with health and police.

3.4. Annie Hudson proposed to hold a multi-agency practice week with senior managers from key agencies. Josie Collier and Naeema Sarkar to draft a proposal incorporating key themes.

4. Young People at Risk

4.1. Annie stated that the first meeting of the group will be

taking place on 20th January 2017. Next two meetings have been planned. A report will come to the next Board meeting.

Noted Michelle Binfield has been invited to attend from Adult Social Care. 5. Residential Audit

5.1. A progress report will be presented by Mark Stancer in

6 months.

6. Hidden Child Review

6.1. Jan Shadick has drafted the report for submission to DfE.

6.2. Sheleena will send the draft to Annie Hudson and Andrew Christie.

6.3. Sheleena pointed out that there were some concerns as the registrar’s service still has not engaged.

7. SCR – on the agenda

8. LSCB Performance Digest

8.1. Revised performance digest to be presented at the next Board meeting.

9. LSCB Self-Assessment

9.1. There has been a 20% response rate from partners. Andrew encouraged all to complete. Sheleena to re-circulate to the group.

10. Update on delivery of Children’s Social Care Improvement Plan and on recent Ofsted monitoring visit - on the agenda.

11. Partner agency attendance at core groups and conferences

11.1. Naeema stated that David Michael has been

liaising with the designated lead for GP’s to address the problems. A full report will be presented at the next Board meeting.

Matters arising None recorded

Agenda item 3 Mash update Josie Collier

Discussion summary Josie Collier introduced her report to the Board. The original brief was to have a better integrated Front Door so that families could be directed to the right places, either tier 4 or tier 3 service. It was also to sustain changes and reduce referrals. The complexity has been about how the MASH is coordinated. There has been a lack of strategic and operational direction, exacerbated by organisational changes and staffing changes. Children Social Care are now articulating a clearer vision. Josie is delivering the LSCB Threshold Briefings on the 24th of January 2017.The Social Care Heart of Practice will be explained during the sessions. This will be about how social workers are expected to work in Lambeth and having a positive relationships with families. It was noted that the response from the professional phone line has improved. The risk of children falling through the gaps has

reduced. The language used is very important and can be confusing for partners. Josie explained the MASH process using the process map and report presented and circulated to the group. Annie stated that the information presented helps us to understand what the MASH will look like in the future. We need to understand the core principles at the heart of Children’s Social Care and at the level of the multi-agency partnership. Quality markers could help as to what is expected.

Mark stated that the next phase will be to simply articulate the processes and demonstrate the changes to colleagues before they are rolled out. Partners questioned the process and decision making of tier 2 and 3 cases. Annie stated that the early help offer will be reshaped. We need to have a clear process for families that don’t meet tier 4. Tier 2 and 3 service arrangements will be revisited at a different time. Multi-Agency Referral Form (MARF) Josie stated that changes have been made to the MARF to help people clarify the reasons for referrals. The revised form was circulated. It was noted that the MARF is not clear as to what you are referring into. It needs to reflect the system. Annie stated that we should invite referrers to tell us what they think the family needs. We also need to know what the service referring is not able to do. Debbie Saunders suggested it may be useful to ask referrers, “Have you discussed with the designated lead in your organisation?” with space for an account of what the product of that discussion was. It could also say who the designated lead is in the organisation. Andrew stated we need to understand what the form is for. It needs to be clearly written. This will need to come back to the LSCB. The LSCB needs to see:

A simplified version of the proposed MASH process.

A glossary of all the terms.

Proposals for the governance of the MASH. We recognise that there will be further development of the strategy, practice and procedures relating to early help/ step down arrangements. We expect this to follow from the implementation of the changes being made to the front door.

Recommendations / Actions Agreed

1. Josie Collier to provide a simplified version of the proposed MASH process and a glossary of all the terms.

2. Annie Hudson and Mark Stancer to revise the proposed governance arrangements of the MASH.

3. The LSCB to be consulted about the proposals.

Agenda item 4 Serious Case Review Update Andrew Christie Sabina Malique

Discussion summary Confidential content has been removed.

Agenda item 5 Summary of the audit work in Children’s Social Care Naeema Sarkar

Discussion summary Naeema stated that a Neglect audit was carried out. Jennifer Ranshaw has gone back to look at the original cases and has come up with four recommendations. The recommendations were presented to the group. A training day has been set up on the 8th February 2017. A full report will be signed off by the multi-agency auditing group. The recommendations will then start to be implemented. A final report will come to the next Board meeting to endorse the recommendations.

Agenda Item 6 LSCB Training Evaluation Sabina Malique

Discussion summary Kati Maskell, LSCB Training Development Manager has reported on the evaluation of the 2016 training programme and is currently developing plans for the 2017-18 programme. Sabina went through the key findings between April and November 2016. The data has also been reviewed for the training programme moving forward into 2017-18, this will focus on the range of courses offered, how to increase attendance to 75% and how to implement a more in depth evaluation process which measures the impact of training provided. There are four cross cutting themes in the 2017-18 programme.

Working together: making better use of the professional network,

Voice of the child,

Use of professional authority and challenge from partner agencies,

Shared responsibility. We are suggesting the programme is run between May 2017 and March 2018. There is a learning needs analysis underway which will provide some more findings to inform what our priorities need to be moving forward. Key themes have been identified from multi-agency audits, SCR’s and the tri annual review of SCR’s. These will go to the Learning and Improvement subgroup. The report contains 17 recommendations. Sabina asked the Board to consider 5 of those recommendations for approval.

Review and re-write the Working Together course so that the intellectual property rights for the training are owned by the LSCB,

Given the statutory duties for Designated Leads in Schools and Early Years settings a new course should be developed and delivered by the Safeguarding Leads for Education and Early Years,

The revised Working Together course should be delivered by “internal staff” from both the LSCB and partners agencies,

Where possible all training should include a “Lambeth perspective” with a practitioner present to provide local context,

Where appropriate training should be jointly commissioned and available to both the adults and children’s workforce (E.g. parental mental health, learning disabilities, substance and alcohol use).

It was suggested for new staff in Lambeth to have an introduction into safeguarding awareness. Annie stated that the LSCB should produce a matrix of what our expectations are for people around different staff groups. We need to be clear about what the Board’s expectations are of relevant agencies. Agencies to be held account for the delivery of relevant induction training for their staff. Avis stated that Kwango is level 1 online training. This has been adapted for Lambeth staff and agencies. There are also other e-learning websites on the LSCB website. Andrew agreed and pointed out that given capacity within the LSCB, it would not be possible for the LSCB to deliver inductions for all new staff. Clarification required on the level of training required for all agencies.

Recommendations / Actions Agreed 1. Sabina Malique and Kati Maskell to produce a matrix

strategy and set of expectations for training.

2. Ensure there is no duplication.

3. Kati Maskell to explore joint training with neighbouring

boroughs.

4. The Learning and Improvement subgroup to work on the

training programme 2017-18.

Agenda Item 7 Update on delivery of Children’s Social Care Improvement Plan Annie Hudson/ Mark Stancer

Discussion summary Mark Stancer stated there is more solidity at the Assistant Director level, 3 out of the 4 posts are permanent. There are 8 permanent Service Managers, and 8 permanent Advanced Practitioners which are deployed in different service areas. There are now 8 permanent Team Managers - these posts have been difficult to fill. The remainder of Team Manager posts are filled by agency staff. There is work do be done to populate the Social Work team with permanent Social Work staff as well Team Managers. There will be an external event to continue the recruitment message. In February there will be an internal event to further articulate the ‘Heart Of Practice’.

Annie added that Ofsted will be back in April for another monitoring visit. They have said they will be looking at Children with disabilities, Leaving Care, CSE and Missing. If all goes well, there will be a full inspection possibly September. A LGA peer review is taking place focusing in particular on services for children in care and care leavers.

Recommendations / Actions Agreed LGA report to be shared with the Board once produced.

Agenda Item 8 AOB

Discussion summary Professional direct line to be removed from the website.

Date of next meeting: 29th Mar 2017, 14:00-17:00, International House, 2nd Floor, Lecture Theatre

LSCB Action Log: 18th January 2017:

Item Action Lead Completion

1. Minutes/ Matter Arising

1.1 None

2. Partnership working between CSC and other agencies

2.1 Annie Hudson to present update on the single front door and the MASH – May LSCB

Annie Hudson

Danielle Richardson (fwd plan)

2.2 Mark and Cathy to meet with schools to discuss inter agency relationships.– (See 3.1) – meetings have been scheduled

Cathy Twist Mark Stancer

2.3 Discussions about proposals to be agreed for the front door with head teachers in the first instance and then forums in health and police

Mark Stancer/ Annie Hudson

2.4 Proposal to hold a practice week –Naeema to draft proposal incorporating key themes and shared in the next couple of weeks (w/c 6th Feb)

Naeema Sarkar

Danielle Richardson (fwd plan)

3. Young People at Risk

3.1 Update on Young People at Risk task and finish group (tbc)

Annie Hudson

4. Residential Audit

4.1 An update on progress of action to be reported to the LSCB in 6 months– Mark Stancer. (May LSCB) Annie stated to include Education and Health in the next audit

Mark Stancer

Danielle Richardson (fwd plan)

5. Hidden Child Review

5.1 Fiona Martin to determine if Merlin report can be reconfigured to make fields mandatory

Fiona Martin

5.2 Jan to finalise report. Annie Hudson to submit to DfE. (Awaiting final sign off)

Jan Shadick Annie Hudson

6. SCR’s

6.1 Review of outstanding SCR actions to take be undertaken (Debbie Saunders, Rosalinda James, Naeema Sarkar, Sabina Malique)

Sabina Malique, Rosalinda James, Debbie Saunders, Naeema Sarkar

Item Action Lead Completion

6.2 Present an update of SCR actions to the board – March 2017

As above

Danielle Richardson (fwd plan)

7. LSCB Performance Digest

7.1 Annie Hudson to review indicators for the following priorities, ‘Getting Child Protection Right’, ‘Child Exploitation’ and ‘Serious Youth Violence’ as part of the ‘Young People at Risk’ workshop.

Annie Hudson/ Sheleena Powtoo

7.2 Abdu Mohiddin agreed to review and select indicators relating to ‘Neglect’ with Sheleena

Abdu Mohiddin/ Sheleena Powtoo

8. LSCB Self-Assessment

8.1 Board to submit responses to Sheleena: deadline extended from 16th December 2016 to 31st January

All

9. Update on delivery of Children’s Social Care Improvement Plan and on recent

Ofsted monitoring visit

9.1 Update on CSC recruitment and improvement plan (standing item)

Mark Stancer

10. Partner agency attendance at core groups and conferences

10.1 David Michael to compare data with health colleagues – in progress

David Michael/ Health Colleagues

10.2 Further updates on core groups required to LSCB – full report to March LSCB

David Michael

Danielle Richardson (fwd plan)

11. Multi agency audits

11.1 Neglect audit – full report March LSCB

Naeema Sarkar

Danielle Richardson (fwd plan)

12. MASH Update

12.1 Annie Hudson to provide a simplified version of the MASH process and a glossary of all the terms.

Annie Hudson

12.2 Annie Hudson and Mark Stancer to revise the governance arrangements of the MASH.

Annie Hudson Mark Stancer

Item Action Lead Completion

13. LSCB Training

13.1 Sabina Mailque and Kati Maskell to produce a matrix strategy and set of expectations for training. Ensuring there is no duplication with other agencies.

Sabina Malique Kati Maskell

13.2 Kati Maskell to explore joint training with neighbouring boroughs.

Kati Maskell

13.3 Learning and improvement subgroup to work on the training programme 2017-18.

Rosalinda James L&I Subgroup

Danielle Richardson (L&I fwd plan)

14. LGA review 14.1 Mark Stancer to share the LGA peer review

report with the Board.

Mark Stancer

Actions closed at the meeting

2.1 Action log to be created for future board meeting

Danielle Richardson

2.2 Formal update on the LADO to be discussed at the next LSCB meeting (January 2017) – Include on the Forward Plan

Naeema Sarkar

4.1 Annie to chair/ coordinate and invite relevant partners to join the task and finish group.

Annie Hudson

5.2 Residential audit report to be circulated – Sheleena

Sheleena Powtoo

6.2 Sheleena to liaise with Registrar and provide details to Jan Shadick to determine what happens to a child if the birth is not registered.

Sheleena Powtoo

6.4 Annie Hudson to advise DfE on some of the recommendations that have wider resonance

Annie Hudson

9.1 Sheleena to circulate ‘editable’ self-assessment

Sheleena Powtoo

10.1 Annie Hudson to forward the outcome letter to members of the LSCB.

Annie Hudson

11.1 Partner agency attendance at core groups and conferences - Presentation slides to be forwarded to all LSCB members and advisors.

David Michael/ Sheleena Powtoo