Michele Pickios Resume 1 page 1
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Michele Pickios Resume 1

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  1. 1. Michele Pickios mappleford@yahoo.ca Personal Profile Proven organizational skills, able to prioritize and multi-task, detail-oriented Demonstrated ability to make challenging supervisory decisions High degree of problem solving skills Work well independently or as a responsible member of a team Extensive client service experience when working with the public Ability to read and speak French Relevant Skills Legal/Technical Cyberbahn and Dun & Bradstreet Teraview Real Estate LexisNexis CaseMap Document Management InForm Court Forms Litigation PCLaw and Carpe Diem Accounting Quicklaw and Westlaw Canada BigHand Transcription Proficient in MS Office 2010: Word; Excel; PowerPoint; Outlook Experienced in website authoring and indexing Administrative Kept accurate and current records of client information as a librarian Ensured client service problems and enquiries were addressed promptly Arranged payment, booked meeting rooms and IT resources for programs Evaluated programs and provided feedback for library management Recent full-time office management experience Interpersonal Excellent listening, oral and written communication skills Proven ability to work well with library clients and staff Formed good relationships with managers and supervisors Successfully created library partnerships with community groups As a Program/Volunteer Assistant in a non-profit developed good rapport with volunteer board members and clients Education
  2. 2. Office Administration Certificate Law Firm Profile 2014 Humber College Institute of Technology and Advanced Learning, Toronto Perfected proofreading and editing skills for corporate and litigation documents, studied litigation systems and processes, prepared dockets, transcribed to 40+ WPM using dictation software Legal Research and Information Management Certificate 2013 Durham College, Oshawa Completed records management project in partnership with the Canadian Standards Association, conducted searches using government and business databases, tracked legislation, studied Corporate, Administrative and Copyright Law Masters in Library Science University of Western Ontario Masters in French University of Waterloo Work Experience Program Volunteer Assistant at George Syme55+ Seniors Centre 2014-2015 Co-ordinated program fitness instructors and hired snow shovelers Set up and maintained computer and paper file systems, extracting pertinent information for summaries and reports Provided customer service and responded accurately to enquiries Monitored, ordered and maintained supplies/resource materials, daily banking, recorded payments and completed receipts Successful in applying for Summer Work Experience Student Grant Legal Assistant Placement at Davies, Ward, Phillips & Vineberg LLP 2014 Assisted corporate clerks in updating EnAct Proof-read, typed and drafted/black-lined standard and non-standard documents Entered dockets and provided desk coverage for legal assistants in litigation, real estate, and tax departments Trained in firm systems including Decisiv, InterAction, Meeting Room Manager Used scanning, printing, and copying office equipment Librarian, Toronto Public Library 2001-2012 Followed library policies while providing confidential information for clients using print and electronic resources Group and one-on-one trainer for program design, delivery and evaluation utilizing qualitative and quantitative methods Sensitivity toward different cultural and economic backgrounds Assumed in-charge responsibilities