Marekting Channels&Value Networks

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    How should companies

    integrate channels andmanage channel conflict?

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    Channel Integration and Systems

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    A conventional marketing channel comprises an

    independent producer, wholesaler(s), andretailer(s)

    Conventional Marketing Channel

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    Vertical Marketing System

    Comprises the producer, wholesaler(s) and

    retailer(s) acting as a unified system. One

    channel member, the channel captain, owns theothers or franchises them or has so much

    power that they all corporate.

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    Corporate VMS

    Combines stages of production, anddistribution under single ownership.

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    Administered VMS

    Coordinates successive stages ofproduction and distribution through the

    size and power of one the members

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    Administered VMS

    Coordinates successive stages ofproduction and distribution through the

    size and power of one the members

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    Distribution programming

    Building a planned, professionallymanaged vertical marketing system that

    meet the needs of both the

    manufacturer and the distributors.

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    Contractual VMS

    Consist of independend firms atdifferent levels of production and

    distribution integrating their programs

    on a contractual basis to obtain more

    economies or salesimpact than theycould achieve alone.

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    Wholesaler-sponsored voluntaryChains

    Retailer Cooperatives

    Franchise Organizations

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    Horizontal Marketing System

    2 or more unrelated companies put together

    resources or programs to exploit an emergingmarketing opportunity.

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    Multiichannel Marketing Systmes

    Occurs when a single firm uses 2 or more

    marketing channels to mreach customersegments.

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    Strategic Marketingchannel system

    Strategies and tactics of selling throughone channel reflect the strategies of

    selling through other channels.

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    By adding more channels, companies can gain

    3 important benefits.

    Increase market coverage

    Lower channel cost

    More customized selling

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    Conflict, Cooperation, and Competition

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    Channel conflict

    Generated when one channel members

    actions prevent the channel from achieving itsgoal

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    Channel cooridnation

    Occurs when channel memebers are brought

    together to adbvance the goals of the channel,as opposed to their own potentially

    incompatible goals

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    Types of conflict andcompetition

    Vertical Channel conflict

    - between different levelswith in the same channel

    Horizontal Channel conflict

    - between members at the same level with in the channel

    Multichannel conflict

    - Exist when manufacturers has established 2 or more

    channels that sell to the same market.

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    Causes of Channel Conflict

    Goal Incomapatibility

    Unclear roles and rights

    Deferences in perception

    Intermediaries dependence on themanufacturer

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    Adoption of superordinate goals

    Exchange persons between 2 or more channel

    levels

    Co-optation

    Diplomacy, mediatiorn or arbitration

    Managing Channel Conflict