Manual Tec Nico Wc 5020

WorkCentre 5020 CAUTION

radiate radio frequency energy, and if not installedns documentation, may cause interference to radiound to comply with the limits for a Class A comput- of FCC rules, which are designed to provide rea-ce when operated in a commercial environment.l area is likely to cause interference in which cased to correct the interference.

July, 2007iWorkCentre 5020

Service Documentation

WorkCentre 5020 Service Documentation

701P47442

Initial Issue

July, 2007

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposesonly. Xerox service documentation is intended for use by certified, product-trained service per-sonnel only. Xerox does not warrant or represent that it will notify or provide to such customerany future change to this documentation. Customer performed service of equipment, or mod-ules, components, or parts of such equipment may affect whether Xerox is responsible to fixmachine defects under the warranty offered by Xerox with respect to such equipment. Youshould consult the applicable warranty for its terms regarding customer or third-party providedservice.

If the customer services such equipment, modules, components or parts thereof, the customerreleases Xerox from any and all liability for the customer actions, and the customer agrees toindemnify, defend and hold Xerox harmless from any third party claims which arise directly orindirectly from such service.

While Xerox has tried to make the documentation accurate, Xerox will have no liability arisingout of any inaccuracies or omissions. Changes are periodically made to this document.Changes, technical inaccuracies, and typographical errors will be corrected in subsequent edi-tions.

©Copyright 2007 Xerox Corporation. All rights reserved.

Global Knowledge & Language Services

800 Phillips Road - Bldg. 845-17S

Webster, New York 14580-9791

USA

Printed in the United States of America.

XEROX®, The Document Company®, the stylized X and the identifying product names andnumbers herein are trademarks of XEROX CORPORATION.

All non-Xerox brands and product names are trademarks or registered trademarks of theirrespective companies

This equipment generates, uses and can and used in accordance with the instructiocommunications. It has been tested and foing device pursuant to subpart B of part 15sonable protection against such interferenOperation of this equipment in a residentiathe user, at his own expense, will be require

July, 2007iiWorkCentre 5020

Introduction

Introduction

July, 2007iWorkCentre 5020

Initial Issue

How To Use This Manual................................................................................................ iii

WorkCentre 5020

Initial Issue
July, 2007ii
Introduction

Introduction

How To Use This Manual Chain 3 Machine Run Control

tion

Symbolsout this service manual are described as follows:

ARNINGrating or maintenance procedure, practice, or ould result in personal injury or loss of life.

AUTION

g or maintenance procedure, practice, or condition damage to, or destruction of, equipment.

ating or maintenance procedure, practice, or condi-efficiently.

nt and troubleshooting.

re for reference.

rence.

ic-sensitive IC chips, which could be damaged if not regarding Safety Critical Components set by FUJI

July, 2007iiiWorkCentre 5020

Initial Issue

This manual is used as the standard service manual for the WorkCentre 5020.

Enter any comments and/or corrections regarding the WorkCentre 5020 service manual on the Publication Comment Sheet, and send it to the Technical Support Center SDEG.

This manual describes the standard procedures for servicing the WorkCentre 5020. Refer to Section 1 Service Call Procedure for efficient and effective servicing during maintenance calls.

Contents of ManualThis manual is divided into nine sections as described below.

Section 1 Service Call Procedures

This section describes the structured process for determining the type and sequence of actions that are performed during a service call.

Section 2 Status Indicator RAPs

This section contains the Repair Analysis Procedures (RAPs) necessary to repair all faults other than image quality faults.

Section 3 Image Quality RAPs

This section contains the Repair Analysis Procedures (RAPs) that are used to diagnose image quality defect problems.

Section 4 Removal/Replacement and Adjustment Procedures

This section contains the removal, replacement, and adjustment procedures for components of WorkCentre 5020.

Section 5 Parts List

This section contains a list of spare parts list for the WorkCentre 5020.

Section 6 General Procedures/Information

This section contains frequently used procedures that relate to the diagnosis, setup, or opera-tion of the machine. It also contains pertinent information that will not be found in any other part of the service documentation.

Section 7 Wiring Data

This section contains the wiring information for the WorkCentre 5020. It contains a connector list/locator, wirenet diagrams, and Block Schematic Diagrams (BSDs) for the following chains:

Chain 1 Standby Power

Chain 2 Mode Selection

Chain 4 Start Print Power

Chain 6 Imaging

Chain 7 Paper Supplying

Chain 8 Paper Transportation

Chain 9 Marking

Chain 10 Fusing and Copy Transporta

Description of Terminology and The terminology and symbols used through

WA Warning statement indicates an opecondition that, if not strictly observed, c

C

A Caution statement indicates an operatinthat, if not strictly observed, could result in

NOTE: A Note statement indicates an opertion that is necessary to accomplish a task

Reference:

Used when other explanations are given.

Purpose:

Used to describe the purposes of adjustme

REP:

Indicates the removal/replacement procedu

ADJ:

Indicates the adjustment procedure for refe

PL:

Indicates the parts list for reference.

ASSY:

Means Assembly.

Safety Critical Components (SCC):

These are components, such as electrostathandled properly. Follow the regulations XEROX Co., Ltd.

WorkCentre 5020

Initial Issue
July, 2007iv
Introduction

Service Call Procedures

vice Call Procedures

July, 20071-1WorkCentre 5020

Initial Issue

1 Ser1.1 Before Starting Service ............................................................................................. 1-31.2 Service Call Procedure ............................................................................................. 1-41.3 Service Call Details ................................................................................................... 1-41.4 TRIM Checklist .......................................................................................................... 1-51.5 Periodic Replacement Parts/Consumables List ....................................................... 1-5

WorkCentre 5020

Initial Issue
July, 20071-2

1.1Service Call Procedures

1.1 Before Starting Service 1.1.2Things to Note When Handling Customer Dataata.

the purpose of investigation/analysis, always obtain ure you assure them that the data will not be used

changed during diagnostics.

ch as polling, were set for test purposes, make sure s after the test.

stomer data.

ed within the OpCo and ensure that customer data e.

service, observe the following:

on, so that you can take a systematic approach.

dition of the machine before removing parts or dis-

omplete, check that no parts or tools are left inside

ables

consumables, as well as the packaging materials,

WARNINGridges into a fire. Always keep them away from gniting and causing a fire.

methods for replaced parts or consumables, refer 2-138 for all machines.

g consumables, affix the "U-TAG" so that the recy-priately.

essary items on the "U-TAG."

mer's daily work.

to a trash bag and bring it to the service office.

ation in the Machine Service Log:

laced


Initial Issue

1.1.1SafetyTo prevent any accident that may occur during maintenance service, any warning or any cau-tion regarding the service must be strictly observed. Do not perform any hazardous operation.

1. Power Supply

To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and disconnect the plug before starting the maintenance service. If the machine has to be switched ON, such as when measuring a voltage, take extra care to avoid an electrical shock.

2. Drive Area

Never inspect, clear or lubricate the drive components, such as chain belts, chain wheels or gears, when the machine is in operation.

3. Heavy Parts

When removing or installing heavy parts, keep your back straight and lift with your legs. Some parts should not be lifted by one person:

IOT (Platen): 31.5kg (requires 3 persons)

2 Tray Modules: 8.6kg (requires 2 persons)

Take extra care of your working posture to prevent backache.

4. Safety Devices

See that safety devices for preventing accidents, such as fuses, circuit breakers, interlock switches, etc., and those for protecting customers from injury, such as panels and covers, function properly. Modifications that hinder the function of any safety devices are strictly prohibited.

5. Installing and Removing Parts

The edges of parts and covers may be sharp, so take care not to touch them. Be careful not to touch those parts, and wipe off any oil that may have adhered to your fingers or hands before servicing. When pulling out parts, cables, etc., do it gently. Do not use excessive force.

6. Specified Tools

Follow the instructions when a particular tool is specified.

7. Cleaning Up Toner Spills

Since toner can be explosive, sweep or brush any spilled toner into a container to collect it. To clean away the remaining toner using a vacuum cleaner, always use an FX standard vacuum cleaner that is toner-tolerant. Never use the customer's vacuum cleaner.

8. Earthquake Preparedness Measures

If the customer requests earthquake proofing, an earthquake preparedness kit is avail-able.

Check the Service Guide for more information on the earthquake preparedness kit.

9. Modifications to the Machine

Before altering the machine, submit an irregular use license application.

10. Other Safety Precautions

Follow the recommendations in WORKING PRACTICES FOR ENGINEERS issued by FXAP EH&S (Environmental Health and Safety).

1. Handling of copied/printed customer d

Before you bring back any sample for permission from the customer. Make sfor any other purpose.

2. Security-related NVM values that were

If any security-related NVM values, suyou restore them to their original value

3. Other things to note when handling cu

Follow the safety guidelines establishdo not get compromised during servic

1.1.3 Other PrecautionsTo avoid performing wrong or unnecessary

1. Reference Materials

Read all relevant service documentati

2. Disassembling

Make sure to note the assembled conassembling it.

3. Installation and Adjustment

After the installation or adjustment is cthe machine.

4. Handling of replaced parts and consum

Make sure that any replaced parts orare taken back to the Service Center.

Never discard the Drum/Toner Cartopen flames to prevent them from i

NOTE: For separation and processingto Common Technical Information No.

• If you have replaced the followinclable parts will be handled appro

a. Drum Cartridge

b. Toner Cartridge

• For recyclable parts, fill in the nec

5. General Precautions

• Take care not to disturb the custo

• Place any service-related trash in

• Clearly record the following inform

– Details of the service call

– Parts and consumables rep

WorkCentre 5020

Initial Issue

’s condition.

paper jams

he machine.

e Log from the last call.

f Problemtatus Indicator RAPs.

2 Status Indicator RAPs.

leshoot by referring to the BSD in Section 7 Wiring

ttern (499T247), then check the quality.

rform the applicable RAP in Section 3 Image Qual-

ance call.

ing the TRIM Checklist.

c cleaning/replacement by referring to the TRIM ent Parts/Consumables List. Clean them if neces-nters of the corresponding items in the Chain Func.

July, 20071-41.2, 1.3


1.2 Service Call Procedure1.2.1 Initial Actions1. Ask the operator(s) about the machine’s condition.

2. Record the billing meter readings.

3. Inspect any faulty copies, then check the machine.

4. Check the Service Log.

1.2.2 Actions to Take During UM (Unscheduled Maintenance)1. Perform the service flow in Section 2 Status Indicator RAPs.

2. Perform the applicable RAP in Section 2 Status Indicator RAPs.

If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring Data.

3. Check the copy quality.

Make several copies using the Test Pattern (499T247), then check the quality.

4. Look at the last 20 error codes in order to understand the machine status.

• Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diag-nostic Mode).

• When the last error code is displayed, press the [Start] key to return to the Function input screen.

• Pressing the [Stop] key during the display will stop it and return you to the Function input screen.

5. Repair all the secondary problems.

6. Perform TRIM servicing.

1.2.3 Actions to Take During SM (Scheduled Maintenance)1. Check the copy quality.

Make several copies using the Test Pattern (499T247), then check the quality.

2. Look at the last 20 error codes in order to understand the machine status.

• Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diag-nostic Mode).

• When the last error code is displayed, press the [Start] key to return to the Function input screen.

• Pressing the [Stop] key during the display will stop it and return you to the Function input screen.

3. Perform TRIM servicing.

1.2.4 Final Actions1. Check overall machine operation/features.

2. Check the machine exterior and consumables.

3. Train the operator as required.

4. Complete the Service Log and Service Report.

5. Keep the copy samples with the Service Log.

1.3 Service Call Details1.3.1 Initial Actions1. Ask the operator(s) about the machine

• Frequency and location of recent

• Copy quality

2. Record the billing meter readings.

3. Inspect any faulty copies, then check t

4. Check the copy sample and the Servic

1.3.2 Checking Reproducibility o1. Perform the service flow in Section 2 S

2. Perform the applicable RAP in Section

3. If there are no applicable RAPs, troubData.

1.3.3 Checking Copy Quality1. Make several copies using the Test Pa

2. If there is a problem in copy quality, peity.

1.3.4 TRIM ServicingPerform TRIM servicing during the mainten

1. Perform the necessary TRIM items us

2. Check for parts that require periodiChecklist and the Periodic Replacemsary. If replaced, always clear the cou

1.4, 1.5Service Call Procedures

1.4 TRIM Checklist 1.5 Periodic Replacement Parts/Consumables Listmber of copies and the replacement interval for the ical cleaning/replacement. Clean or replace them if d at Chain-Function > NVRAM R/W, while the IIT er to Diagnostic Mode in Section 2 Status Indicator in the Diagnostic Mode, clean or replace them dard PV).

AUTION

our car for long periods of time.

Table 1

nt pies) Counters Check

[29/34] [29/24] [29/14] [29/4]Count up 1 for every feed. Replace both at the same time.

[29/25] [29/15] [29/5]Count up 1 for every feed. Replace both at the same time.

[29/39] [29/29] [29/19] [29/9]Count up 1 for every feed. Replace both at the same time.

[21/39] [21/29] [21/19] [21/9]Count up 1 for every feed.

31,000 (Warning)36,000 (Machine Stops)


Initial Issue

A: Check. Clean, replace, or replenish if necessary.

B: Always check and clean.

*: Always replace at the specified interval.

CAUTION

Do not touch the Drum of the Drum Cartridge.

When servicing the machine, check the nuconsumables and parts that require periodnecessary. The IOT history can be checkehistory can be checked in the Counters (refRAPs). For items that cannot be checkedaccording to the replacement intervals (stan

C

Do not keep toner and drum cartridges in y

Table 1

No. Service ItemsEvery time Service Details

1.1 Check before servicing(check machine operation)

A Turn on the machine, and make sure that there are no abnormal sounds.

1.2 Check before Servicing(copy the Test Pattern)

A Make several copies using the Test Pattern (499T247), then check the image quality.

2 Clean the interior of the machine (paper transport system)

A Clean the paper dust and toner residue in the paper path and on the jam sensor.

3 Clean the IIT A • Clean the Platen Glass surface and the Platen Cushion with the optical cleaning cloth.

• Clean the Reflector, back of the Platen Glass, mirrors and lens with the optical cleaning cloth.

5 Safety Precautions B • Make sure that the power cord is plugged in properly.

• Make sure that there are no cracks in the power plug and no holes or cuts in the power cord insulation.

• If an extension cord or power strip is used, make sure it is of sufficient capacity to handle the power requirements of the machine.

• Make sure that no more than one power plug is connected to a single socket.

6.1 Check after servicing(copy quality check)

A Make several copies using the Test Pattern (499T247), then check the image quality.

6.2 Check after servicing(check machine operation)

A • Check the paper feed.

• Make sure that there are no abnormal sounds.

6.3 Check after servicing(check the meter)

A Create the Service Log and Service Report.

NoParts/Consumables Name/PL No.

ReplacemeInterval (co

1 Tray 1 Feed Roll/ Retard Pad

50,000

2 Tray 2 Feed Roll/Retard Roll

100,000

3 MSI Feed Roll/Retard Pad

50,000

4 Fuser Unit 100,000

5 Toner Cartridge 6,000

6 Drum Cartridge 36,000

WorkCentre 5020

Initial Issue
July, 20071-61.4, 1.5

Status Indicator RAPS

tatus Indicator RAPS


Initial Issue

2 S Error CodesFault Repair Overview and List of Error Codes............................................................... 2-3

RAPsU0-1 Main Motor Stop Error ............................................................................................ 2-25U1-1 Main Motor Rotation Error ...................................................................................... 2-25U2-1 Carriage Module Fail .............................................................................................. 2-26U3-5 Laser Power Or ROS Motor Fail ........................................................................... 2-26U4-1 Fuser On Time Fail................................................................................................ 2-27U4-2 Over Heat Temp Fail ............................................................................................. 2-27U4-3 FS1 Thermistor Defect .......................................................................................... 2-28U4-9 Fuser Fan Defect................................................................................................... 2-28U6-2 RAM Read/Write Check Error ............................................................................... 2-29U6-3 NVM Data Defect .................................................................................................. 2-29U6-4 NVM Read/Write Cannot Be Executed ................................................................. 2-30U6-5 CPU Power To Access NVM Is Not Enough ......................................................... 2-30U7-0 UI Communication TimeOut .................................................................................. 2-31U7-1 UI Communication Error........................................................................................ 2-31U8-1 Billing Counter Defect............................................................................................ 2-32U9-0 HVPS Fail .............................................................................................................. 2-32

WorkCentre 5020

Initial Issue
July, 20072-2



Initial Issue

Fault Repair Overview and List of Error CodesFault Repair OverviewThe fault repair operation proceeds in the following flow. After performing the pre-check, verify the symptoms and refer to the Error Code List and Section 7 Wiring Data to effectively repair the fault:

.

Figure 1 Troubleshooting Procedure

Check the status of Installation

Check the problem status

Perform RAP

Check if the fault is repaired

Completed

Diagnostic ModeOperating PrinciplesWiring Data

Reference Information

WorkCentre 5020

Initial Issue

expressed as follows: “P/J12" -> The connector (P/ The plug side when the connector (P/J12) is in the directly connected to a board). "J12" -> The jack the disconnected state (except when it is directly

t all the opposing pins between "P/J1" and "P/J12" d be measured.

e measured using a special tool. Handle the tool

RAPs are for reference only. Approximate values

e RAP, you must check the references for the parts ures.

the parts that are considered to be the cause of the and, if necessary, the assembly that contains those

supply is called "Tray 1," and the one below it is

cribed separately for each specification. Follow the e faults.

ing a failure. RAPs guide you through the trouble-nce of error codes and other types of problematic d to image quality, refer to Section 3 Image Quality

July, 20072-4


Check the Status of Installation

Before starting to troubleshoot, always check the following items:

• The voltage of the power supply (measure the voltage at the power outlet to see if it is within specification).

• The power cord for damage, short circuits, open circuits, and wrong internal connections.

• The machine for proper grounding.

• The machine is not installed in a place with high temperature, high humidity, low tempera-ture, low humidity, or a place with drastic changes in temperature.

• The machine is not installed near a water outlet, humidifier, heater or fire source, dusty areas, or under the direct draft of an air conditioner.

• The machine is not installed in a place where volatile or flammable gas is generated.

• The machine is not installed in a place exposed to direct sunlight.

• The machine is installed in a well-ventilated place.

• The machine is installed on a stable level surface.

• The paper is within specification (standard paper is recommended).

• The machine for any improper handling.

• The Periodic Replacement Parts are replaced at the proper intervals.

Safety Considerations

• Before servicing, always unplug the power cord unless required otherwise. When the power is turned ON, never touch a current-carrying part unless required otherwise. Also, since current is carried in the LVPS power switch/inlet even when the power is turned OFF, never touch this area.

• When turning the power ON to perform a check while the Interlock Switch or Security Switch is also turned ON and the covers are removed, always disconnect the connector ( P/J140) that is connected to the ROS, unless required otherwise, because a laser beam might be emitted from the ROS.

• When connecting the connector ( P/J520) on the HVPS according to the instructions in the RAP, never touch the HVPS and high-voltage output parts.

• When performing a high voltage output check using the Input Diagnostics or Output Diag-nostics in Diagnostic Mode, make sure that all covers are installed unless specified other-wise. Also, never touch any high voltage output section when performing the high voltage output check.

• When operating the Drive Section using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch the Drive Section while operating it.

• Be careful not to burn yourself when touching parts that can get very hot.

• When servicing, use a grounded wrist band to remove static electricity from your body.

Things to Note When Using RAPs

• When troubleshooting using RAPs, prepare normally working parts such as the AIOC PWB, LVPS, HVPS and Fuser in advance because they might be required to identify a failure. In addition, if the fault cannot be repaired, replace the "parts considered to be the cause" and related parts in sequence and check the operation.

• When servicing, always disconnect the power cord unless required otherwise. When the power cord is connected, never touch any current-carrying part unless absolutely neces-sary.

• Descriptions related to connectors areJ12) is in the connected state. "P12" ->disconnected state (except when it isside when the connector (P/J12) is inconnected to a board).

• In a RAP, "P/J1 <=> P/J2" means tha(refer to Section 7, Wiring Data) shoul

• The voltages on small connectors arcarefully because it has a sharp tip.

• The numerical values described in theare considered to be the same.

• Note that for the checks specified in ththat must be removed and their proced

• "Replacement" in the RAPs indicates problem. Check by replacing the partsparts.

• In the RAPs, the highest level papercalled "Tray 2."

• In the RAPs, some procedures are desinstructions for your model to repair th

RAP Flow

RAPs are a good place to start in diagnosshooting process by checking for the presesymptoms. To troubleshoot problems relateTroubleshooting.


orm the


Initial Issue

Figure 2 RAP Flow

Ask the operator about the problemDid the operator operate the machine correctly?

Turn the Power Switch OFF then ON

Does the error recur when operating the machine in the same way as before (when the problem originally occurred)?

Does the Control Panel display an Error Code?

Explain how to operate the machine

Procedure is complete

Refer to the Error Code List and perfrelevant troubleshooting

Yes

No

Yes

No

Yes

WorkCentre 5020

Initial Issue

Record in Error Log RAP BSD

eed Sensor

O -CH8.1

Figure 1

July, 20072-6


Error Code List

NOTE: In the “Record in Error Log” column, “O” = yes and “X” = no.

Error Code Error Name/Explanation/I/O Diagnostic Codes/Check Items

C1-1

Error NameTray1 F/O#1 SNR on JAM

ExplanationTimeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-07] Tray1 Feed Sensor

• [08-12] Tray1 Feed Clutch

Check Items• Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty

• Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged

• Paper damaged, not within specification, or not loaded correctly

• Foreign matter, burrs, or paper in the paper path

• Drive gear worn or damaged

• Tray1 Feed Clutch faulty

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 F(PL 2.5)(REP 2.5.1).

– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)

– Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7


• Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.


eed Sensor

stration Sen-

O -

CH8.1Figure 1CH8.4

Figure 4

Error Record in Error Log RAP BSD


Initial Issue

C1-2

Error NameTray1 Regi SNR on JAM

ExplanationTimeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-07] Tray1 Feed Sensor

• [08-05] IOT Registration Sensor

• [08-10] IOT Registration Clutch

Check Items• Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty

• Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged




• IOT Registration Clutch faulty

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 F(PL 2.5) (REP 2.5.1).




• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Regisor (PL 2.9).

- Wire between IOT Registration Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)

- Wire between IOT Registration Sensor J156-2 and LVPS J503-2

- Wire between IOT Registration Sensor J156-1 and LVPS J503-3

• Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Code Error Name/Explanation/I/O Diagnostic Codes/Check Items

WorkCentre 5020

Initial Issue

Sensor (PL

.5) (REP

O -CH8.2

Figure 2


July, 20072-8


C2-1

Error NameSTM F/O#2 SNR on JAM

ExplanationTimeout between STM Feed Motor ON and STM Feed Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-06] STM Feed Sensor

• [08-11] STM Feed Clutch

• [08-13] STM Feed Motor

Check Items• Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty

• STM Feed Sensor dirty and Sensor Actuator deformed or damaged




• STM Feed Clutch faulty

• STM Feed Motor faulty

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed11.5) (REP 11.5.1 ).

– - Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)

– - Wire between STM Feed Sensor J172-2 and STM PWB J542-7

– - Wire between STM Feed Sensor J172-1 and STM PWB J542-8

• Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 1111.5.2 ) in that order.



Sensor (PL

eed Sensor

.5) (REP

O -

CH8.1Figure 1CH8.2

Figure 2



Initial Issue

C2-2

Error NameTray1 F/O#1 SNR on JAM from STM feed

ExplanationTimeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-06] STM Feed Sensor

• [08-07] Tray1 Feed Sensor

• [08-11] STM Feed Clutch

• [08-13] STM Feed Motor


• STM Feed Sensor dirty and Sensor Actuator deformed or damaged




• STM Feed Clutch faulty

• STM Feed Motor faulty

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed11.5) (REP 11.5.1).

– Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)

– Wire between STM Feed Sensor J172-2 and STM PWB J542-7



– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)

– Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7


• Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 1111.5.2) in that order.


WorkCentre 5020

Initial Issue

eed Sensor

stration Sen-

O -

CH8.1Figure 1CH8.4

Figure 4

e job).

Paper Sen-

X -CH7.1

Figure 1


July, 20072-10


C2-3

Error NameSTM Regi SNR on JAM

Explanation• When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-05] IOT Registration Sensor

• [08-10] IOT Registration Clutch


• IOT Registration Sensor dirty and Sensor Actuator deformed or damaged













• Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

C5-0

Error NameNo paper in the selected paper tray (Tray1)

Explanation• No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job.

• No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for th

I/O Diagnostic Codes[07-07] Tray1 No Paper Sensor

Check Items• Press the [Stop] button on the Control Panel.

• Check the tray to see if it is empty; if it is, add paper specified by the job.

• Tray1 No Paper Sensor dirty and Sensor Actuator deformed or damaged

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Nosor (PL 2.7) (REP 2.7.1).

– Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501)

– Wire between Tray1 No Paper Sensor J157-2 and LVPS J501-4

– Wire between Tray1 No Paper Sensor J157-1 and LVPS J501-5

• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).



X - -

the job).

Paper Sen-

X -CH7.2

Figure 2

b.X - -

.X - -



Initial Issue

C5-1

Error NameTray1 Paper Size Mismatch

Explanation• Paper that is different from the one in the Tray Settings is detected when feeding.

• Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.


• Change the paper size of Tray 1 to the one specified by the job.

C6-0

Error NameNo paper in the selected paper tray (Tray2)

Explanation• No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.

• No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[07-08] STM No Paper Sensor


• Load the correct paper into the STM.

• STM No Paper Sensor dirty and Sensor Actuator deformed or damaged.

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Nosor (PL 11.7) (REP 11.7.1).

– Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)

– Wire between STM No Paper Sensor J171-2 and STM PWB J542-4

– Wire between STM No Paper Sensor J171-1 and STM PWB J542-5

• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).

C6-1

Error NameTray2 Paper Size Mismatch


• Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print jo


• Change the paper size of STM to the one specified by the job.

C7-1

Error NameMSI Paper Size Mismatch


• Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job


• Change the paper size of Bypass to the one specified by the job.


WorkCentre 5020

Initial Issue

g a copy job.

uring a print X -CH3.2

Figure 2

stration Sen-

there is no

O -

CH8.3Figure 3CH8.4

Figure 4


July, 20072-12


C0-1

Error NameAPS NG Unselected

Explanation• Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected durin

• Or, either Tray 1 or STM is "set with paper size that is different from the one specified for the job" when Auto Tray is selected djob.


• Change the paper size of Tray 1 or STM to the one specified by the job.

C9-3

Error NameMSI Regi SNR on JAM

ExplanationTimeout between Bypass Solenoid ON and IOT Registration Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-05] IOT Registration Sensor

• [08-17] Bypass Solenoid

Check Items• Bypass Feed Roll, Retard Pad, or Bypass Take Away Roll dirty, contaminated with paper dust, worn, or faulty

• IOT Registration Sensor dirty and Sensor Actuator deformed or damaged




• Bypass Solenoid faulty





• Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If problem, replace the Bypass Solenoid (PL 7.5).




eed Sensor

O -CH8.1

Figure 1

Sensor (PL

O -CH8.2

Figure 2

eleted. O - -



Initial Issue

C8-1

Error NameF/O#1 SNR Static JAM

ExplanationTray1 Feed Sensor ON is detected during standby.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[08-07] Tray1 Feed Sensor

Check Items• Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged



– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)




C8-2

Error NameF/O#2 SNR Static JAM

ExplanationSTM Feed Sensor ON is detected during standby.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[08-06] STM Feed Sensor

Check Items• STM Feed Sensor dirty and Sensor Actuator deformed or damaged


• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed11.5) (REP 11.5.1).

– Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)



• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

E0-1

Error NameCPM Image Lost

ExplanationDuring a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is d

Check ItemsPress the [Stop] button on the Control Panel.


WorkCentre 5020

Initial Issue

stration Sen-

O -CH8.4

Figure 4

t Sensor (PL

O -CH10.2Figure 2


July, 20072-14


E1-6

Error NameRegi SNR Static JAM

ExplanationIOT Registration Sensor ON is detected during standby.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[08-05] IOT Registration Sensor

Check Items• Sensor dirty






• Replace the AIOC PWB (PL 8.1)(REP 8.1.1).

E3-6

Error NameExit SNR JAM

ExplanationFuser Exit Sensor ON is detected during standby.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[10-23] Fuser Exit Sensor

Check Items• Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged


• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exi6.2).

– Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)

– Wire between Fuser Exit Sensor J153-2 and LVPS J505-2





r Interlock

X -CH1.2

Figure 2

ver Interlock

X -CH1.2

Figure 2

terlock

X -CH7.1

Figure 1



Initial Issue

E5-1

Error NameIOT L/H Cover open

ExplanationThe Left Hand Cover is open.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[01-01] LH Cover Interlock Switch

Check Items• Check that the Left Hand Cover closes correctly.

• Check that the LH Cover Interlock Switch is correctly installed and that the electrical connection is good.

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the LH CoveSwitch (PL 8.2).

– Wire between LH Cover Interlock Switch FS151 ( FS151) and LVPS J506-4 ( P/J506)

– Wire between LH Cover Interlock Switch FS152 ( FS152) and LVPS J506-3

• Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

E5-2

Error NameIOT Front Cover open

ExplanationThe Front Cover is open.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[01-12] Front Cover Interlock Switch

Check Items• Check that the Front Cover closes correctly.

• Check that the Front Cover Interlock Switch is correctly installed and that the electrical connection is good.

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Front CoSwitch (PL 8.2).

– Wire between Front Cover Interlock Switch FS153 ( FS153) and LVPS J506-2 ( P/J506)

– Wire between Front Cover Interlock Switch FS154 ( FS154) and LVPS J506-1


E6-1

Error NameL/H Low Cover open

ExplanationAccess Cover 1 is open.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[01-11] Tray1 Interlock Switch

Check Items• Check that Access Cover 1 closes correctly.

• Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good.

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 InSwitch (PL 2.5).

– Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501)

– Wire between Tray 1 Interlock Switch J161-1 and LVPS J501-10



WorkCentre 5020

Initial Issue

rlock Switch

t order.

X -CH7.2

Figure 2

X -CH3.2

Figure 2

X -CH3.2

Figure 2


July, 20072-16


E6-2

Error NameSTM L/H Cover open

ExplanationAccess Cover 2 is open.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[01-10] STM Interlock Switch

Check Items• Check that Access Cover 2 closes correctly.

• Check that the STM Interlock Switch is correctly installed and that the electrical connection is good.

• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Inte(PL 11.5).

– Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542)

– Wire between STM Interlock Switch J173-1 and STM PWB J542-10

• Replace the STM PWB (PL 11.5) (REP 11.5.2), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in tha

E8-1

Error NameNup NG Out Of Range

ExplanationThe magnification is not within the range of 50 to 200% during Nup.


• Press the [Paper Supply] button on the Control Panel.

• Press the [Special Copy] button on the Control Panel.

• Press the [Original Size Input] button on the Control Panel.

• Press the [Clear All] button on the Control Panel.

E8-2

Error NameNup Paper direction mismatch

ExplanationThe paper orientation of the document and the tray are not aligned during Nup.


• Press the [Paper Supply] button on the Control Panel.

• Press the [Special Copy] button on the Control Panel.

• Press the [Original Size Input] button on the Control Panel.

• Press the [Clear All] button on the Control Panel.



ct. If there is

t Sensor (PL

O -CH10.2Figure 2

t Sensor (PL

O -CH10.2Figure 2



Initial Issue

E1-2

Error NameExit SNR on JAM

ExplanationTimeout between IOT Registration Clutch ON and Fuser Exit Sensor ON.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [08-10] IOT Registration Clutch

• [10-23] Fuser Exit Sensor

Check Items• Registration Roll dirty, contaminated with paper dust, worn, or faulty

• Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged

• Paper damaged or not within specification




• Check that the IOT Registration Clutch and the LVPS J503-4/5 ( P/J503) pins are connected securely with good electrical contano problem, replace the IOT Registration Clutch (PL 2.9).






E3-1

Error NameExit SNR off JAM

ExplanationTimeout between Fuser Exit Sensor ON and Fuser Exit Sensor OFF.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[10-23] Fuser Exit Sensor

Check Items• Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged

• Paper damaged or not within specification









WorkCentre 5020

Initial Issue

O -CH3.1

Figure 1

X -CH3.2

Figure 2

If there is no

X - -

t. If there is

O -CH9.2

Figure 2


July, 20072-18


H9-7

Error Name• MCU-STM comm. error

ExplanationA communication failure has occurred between the MCU and the Tray Module.

Check Items• Turn the power OFF then ON.

• Check for any open circuit or short circuit between the STM connectors.

• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

L9-0

Error NameCopy Counter Full

ExplanationThe user that is logged in has reached the allotted copy limit in the Account Mode.


J1-0

Error NameToner Cartridge was PRENEAR empty

ExplanationThe toner cartridge is low.

Check Items• Refill the toner.

• Foreign matter on the sensor.

• Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. problem, replace the Toner Empty Sensor (PL 4.2).


J1-2

Error NameToner Empty

ExplanationThe Toner Cartridge is empty.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[09-07] Toner Empty Sensor

Check Items• Refill the toner.

• Foreign matter on the sensor.

• Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contacno problem, replace the Toner Empty Sensor (PL 4.2).




rtridge (PL O -CH9.2

Figure 2

X - -

O - -



Initial Issue

J3-1

Error NameNo Drum Cartridge

ExplanationUnable to detect the Drum Cartridge.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)[09-02] Drum Cartridge


• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Ca4.1) (REP 4.1.1).

– Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)

– Wire between Drum Cartridge P610-3 and AIOC PWB J402-4





• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

J6-0

Error NameDrum near end of life

ExplanationThe Drum Cartridge is near the end of its life.

Check ItemsReplace the Drum Cartridge (PL 4.1) (REP 4.1.1).

J6-1

Error NameDrum cartridge life end

ExplanationThe Drum Cartridge has reached the end of its life.

Check ItemsReplace the Drum Cartridge (PL 4.1) (REP 4.1.1).


WorkCentre 5020

Initial Issue

rtridge (PL O -CH9.2

Figure 2

O -CH9.2

Figure 2

O -CH9.2

Figure 2

O - -


July, 20072-20


J7-1

Error NameDrum CRUM comm. Error

ExplanationThe AIOC PWB is unable to communicate with the Drum Cartridge.

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)• [09-02] Drum Cartridge


• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Ca4.1) (REP 4.1.1).

– Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)






• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

J7-2

Error NameDrum CRUM Market Identity Mismatch

ExplanationThe AIOC PWB has detected that the Drum CRUM destination does not match.


• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

J7-3

Error NameDrum CRUM ID error

Explanation• The AIOC PWB has detected that the Drum CRUM ID is incorrect.


• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

N1-1

Error NameEPC Memory Full

Explanation• During a copy job in Collate Mode, the EPC memory is full.

• Or, the machine has reached a state where it is unable to scan in any more documents.




O -CH3.2

Figure 2

O -CH3.2

Figure 2

-

-

O - -

O - -



Initial Issue

N4-0

Error NameNo Response from USB-Host

Explanation• Either "USB disconnected" or "Communication timed-out" is detected during a print job.

• Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job.

Check Items• Cancel the print job.

• Reconnect the USB cable correctly.

N4-1

Error NameHBPL or XPJL Syntax Error

ExplanationAn abnormal command that cannot be ignored is received from the USB-Host during a print job.

Check Items• Cancel the print job.

• Reconnect the USB cable correctly.

N4-2

Error NameDownload File Error

ExplanationThere is an abnormal Product ID or there is a checksum error in the download file.


N4-3

Error NameDownload Flash Write Error

ExplanationUnable to write the downloaded file into flash memory.


E0-1

Error NameCPM Image Lost

ExplanationDuring a copy job in CPM Priority Mode, the paper containing an image cannot be output after the image is deleted.


N5-0

Error NamePush Scan TimeOut

Explanation• Push scan notification failed during a scan job.

• Or, there is no scan job request from the PC after a push scan notification.

Check ItemsThe error will clear itself after a set amount of time has passed.


WorkCentre 5020

Initial Issue

O -CH3.2

Figure 2

O -CH3.2

Figure 2

O U0-1CH4.1

Figure 1

O U1-1CH4.1

Figure 1

O U2-1CH6.2

Figure 2

O U3-5CH6.3

Figure 3

O U4-1CH10.1Figure 1




July, 20072-22


N9-0

Error NameController Logic fail

ExplanationA software defect that cannot be ignored is found in the Controller software.

Check ItemsTurn the power OFF then ON.

N9-1

Error NameIOT Communication Error

ExplanationThe AIOC PWB has detected a Type-Di communication error.

Check ItemsTurn the power OFF then ON.

U0-1

Error NameMain Motor stop error

ExplanationThe motor runs for over 120 seconds without any paper being fed.

U1-1

Error NameMain Motor rotation error

Explanation500ms after the IOT has started, the Main Motor Lock signal is "Low."

U2-1

Error NameCarriage Module Fail

ExplanationAn abnormality was detected in the Carriage Module.

U3-5

Error NameLaser Power or ROS Motor Fail

Explanation• The ROS Motor is unable to rotate.

• Or, the laser output is not normal.

U4-1

Error NameFuser On Time Fail

Explanation• The lamp did not turn OFF within the specified time after turning ON.

• Or, Warm Up was not completed within the specified time after power ON.

U4-2

Error NameOver Heat Temp Fail

ExplanationA temperature above 250°C is continuously detected for 480ms.

U4-3

Error NameFS1 thermistor defect

ExplanationFS1 cannot be monitored any more.




O U6-2CH3.2

Figure 2

O U6-3CH3.2

Figure 2

O U6-4CH3.2

Figure 2

O U6-5CH3.2

Figure 2

X U7-0CH2.1

Figure 1

X U7-1CH2.1

Figure 1

O U8-1CH3.2

Figure 2

O U9-0CH9.1

Figure 1



Initial Issue

U4-9

Error NameFuser Fan defect

ExplanationAfter the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.

U6-2

Error NameRAM read/write check error

ExplanationWhen the MCU runs the overall Read/Write check for RAM during startup, the Read Data and Write Data do not match.

U6-3

Error NameNVM data defect

Explanation• The NVM Header data ERROR and NVM 3 page data do not match.

• Or, unable to find the NVM Write & Read area.

• The NVM or Counter areas are full.

U6-4

Error NameNVM read/write cannot be executed

Explanation• An NVM Ack NG is detected during NVM Read.

• An NVM Write Error is detected 5 times during NVM Recovery.

U6-5

Error NameCPU Power to access NVM is not enough

ExplanationNVM queue full is detected during NVM Write.

U7-0

Error NameUI Communication TimeOut

ExplanationAt the Power On Sequence, the AIOC PWB did not communicate with the User Interface PWB.

U7-1

Error NameUI Communication Error

ExplanationThe User Interface PWB has detected a communication failure.

U8-1

Error NameBilling Counter Defect

Explanation• It is detected that the Billing Counter Value is incorrect.

• Or, the AOIC PWB has failed to read the Billing Counter.

U9-0

Error NameHVPS fail

ExplanationA 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row.


WorkCentre 5020

Initial Issue

Document Jamize

t

n JAM

Paper Jam

JAM

JAM

n JAM from STM feed

AM

AM

AM

AM

M

Tray-related errors

ismatch

ismatch

match

ct paper tray (Tray1)

ct paper tray (Tray2)

Resolvable by replac-ing parts

nd

. Error

t Identity Mismatch

r

An error that only stops scanning

Error Characteristic

July, 20072-24


Display Priority in Case of Multiple ErrorsWhen multiple errors occur simultaneously, they will be shown on the Control Panel display in the following priority order. Always begin troubleshooting with the highest-priority error.

Priority Order

Error Code Error Name Error Characteristic

1 (Highest)

U7-0 UI Communication TimeOut Unable to control the display at the Control-

ler2 U7-1 UI Communication Error

3 H9-7 MCU-STM comm. error

Fatal Error

4 N9-1 IOT Communication Error

5 N9-0 Controller Logic fail

6 U0-1 Main Motor stop error

7 U1-1 Main Motor rotation error

8 U2-1 Carriage Module Fail

9 U3-5 Laser Power or ROS Motor Fail

10 U4-1 Fuser On Time Fail

11 U4-2 Over Heat Temp Fail

12 U4-3 FS1 thermistor defect

13 U4-9 Fuser Fan defect

14 U6-2 RAM read/write check error

15 U6-3 NVM data defect

16 U6-4 NVM read/write cannot be executed

17 U6-5 RAM read/write check error

18 U8-1 Billing Counter Defect

19 U9-0 HVPS fail

20 E9-1 AMS NG Out Of Range

Dynamic Error(Job Cancel)

21 E9-2 Paper direction mismatch

22 E8-1 Nup NG Out Of Range

23 E8-2 Nup Paper direction mismatch

24 L9-0 Copy Counter Full

25 N4-0 No Response from USB-Host

26 N4-1 HBPL or XPJL Syntax Error

27 N4-2 Download File Error

27 N4-3 Download Flash Write Error

29 N5-0 Push Scan TimeOut

30 A5-1 Platen Cover Open Document Cover Open

32 E5-1 IOT L/H Cover open

Paper Cover Open33 E5-2 IOT Front Cover open

34 E6-1 L/H Low Cover open

35 E6-2 STM L/H Cover open

36 A1-1 Doc Misfeed Jam

37 A2-2 No Supported Doc S

38 A4-1 Short Length Detec

39 A4-2 Long Length Detect

40 C1-1 Tray1 F/O#1 SNR o

41 C1-2 Tray1 Regi SNR on

42 C2-1 STM F/O#2 SNR on

43 C2-2 Tray1 F/O#1 SNR o

44 C2-3 STM Regi SNR on J

46 C9-3 MSI Regi SNR on J

47 E1-2 Exit SNR on JAM

48 E3-1 Exit SNR off JAM

49 C8-1 F/O#1 SNR Static J

50 C8-2 F/O#2 SNR Static J

51 E1-6 Regi SNR Static JA

52 E3-6 Exit SNR JAM

53 E0-1 CPM Image Lost

54 C0-1 APS NG Unselected

56 C5-1 Tray1 Paper Size M

57 C6-1 Tray2 Paper Size M

58 C7-1 MSI Paper Size Mis

59 C5-0 No paper in the sele

60 C6-0 No paper in the sele

61 J1-2 Toner Empty

62 J3-1 No Drum cartridge

63 J6-1 Drum cartridge life e

64 J7-1 Drum CRUM comm

65 J7-2 Drum CRUM Marke

66 J7-3 Drum CRUM ID erro

67 N1-1 EPC Memory Full

Priority Order

Error Code Error Name

U0-1, U1-1Status Indicator RAPS

U0-1 Main Motor Stop Error U1-1 Main Motor Rotation Error

otor Lock signal is Low.

over. Execute diagnostics [04--01 Main Motor On]. OT Motor can be heard rotating.

504 and P/J201 are connected securely.

urely.

WB P504-1 ( P/J504) (+) and GND (-). The volt-

8.1.2).

04) and J201-3 ( P/J201). The wire is not

1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in

1.1 ) (REP 1.1.1). The IOT Motor is installed

.1.1) properly.

unterclockwise by hand. It rotates smoothly,

t obstruct the drive and for any incorrectly installed or incorrectly installed parts.

REP 1.1.1).

ix any installation errors.

nd J201-3 ( P/J201). The wire is not shorted

1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that


Initial Issue

BSD-Reference: CH4.1 (Figure 1)

ExplanationThe motor runs for over 120 seconds without any paper being fed.

ProcedureThe problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1).Y N

Execute diagnostics [29-49] (How to Enter the Diagnostic Mode) to check the ROM ver-sion. The ROM is the latest version.Y N

Upgrade the ROM to the latest version.

Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Completed


Explanation500 ms after the IOT Motor starts, the IOT M

ProcedureClose the Left Hand Cover and the Front C(How to Enter the Diagnostic Mode) The IY N

Check P/J504 and P/J201. Both P/JY N

Connect P/J504 and P/J201 sec

Measure the voltage between LVPS Page is approximately +24VDC.Y N

Replace the LVPS (PL 8.1) (REP

Check the wire between J504-3 ( P/J5shorted or open.Y N

Repair the wire.

Replace the IOT Motor (PL 1.1) (REPthat order.

Check the installation of the IOT Motor (PL properly.Y N

Install the IOT Motor (PL 1.1 ) (REP 1

Turn the rotor of the IOT Motor (PL 1.1 ) cowithout any abnormal load.Y N

Check for any foreign substances thaparts. There are foreign substancesY N

Replace the IOT Motor (PL 1.1) (

Remove any foreign substances and f

Check the wire between J504-3 ( P/J504) aor open.Y N

Repair the wire.

Replace the IOT Motor (PL 1.1) (REP 1.1.order.

WorkCentre 5020

Initial Issue

Motor Fail

output is not normal.

(How to Enter the Diagnostic Mode) The ROS

C PWB P403-7 ( P/J403) (+) and GND (-). The

(REP 8.1.1) and the LVPS (PL 8.1) (REP 8.1.2) in

1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that

B P403-1 ( P/J403) (+) and GND (-). The volt-

8.1.1).

PWB P/J140 ( P/J140), and P/J130 ( P/J130) con- connectors are connected securely.

403), LD PWB P/J140 ( P/J140), and P/J130 ( P/

d J140 ( P/J140) and between J403 and J130 ( P/.

the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

July, 20072-26U2-1, U3-5


U2-1 Carriage Module FailBSD-Reference: CH6.2 (Figure 2)

ExplanationA carriage fault was detected.

ProcedureExecute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to main-tenance position]. (How to Enter the Diagnostic Mode) The carriage moves.Y N

Check each IIT Carriage connector. Each connector is connected securely.Y N

Connect each connector securely.

Check for foreign substances and deformed parts in the carriage. None is found.Y N

Remove the foreign substances and repair the deformed parts.

Replace the IIT Carriage (PL 10.3)(REP 10.3.1).

Execute diagnostics [05-23 Move scanner to maintenance position]. When the IIT Carriage has moved to the leftmost position, press the [Stop] button to put the Carriage Sensor into the blocked state. Execute diagnostics [5-11 Home Sensor], and "H" is displayed.Y N

Check each IIT Carriage and Carriage Sensor connector. Each connector is con-nected securely.Y N


Replace the Carriage Sensor (PL 10.6) and the IIT Carriage (PL 10.3) (REP 10.3.1) in that order.

Check the Carriage Sensor (PL 10.6 ). The Carriage Sensor is installed properly.Y N

Install the Carriage Sensor (PL 10.6) properly.

Replace the IIT Carriage (PL 10.3) (REP 10.3.1).

U3-5 Laser Power Or ROS BSD-Reference: CH6.3 (Figure 3)

ExplanationThe ROS Motor does not turn, or the laser

ProcedureExecute diagnostics [6-15 ROS Motor ON].Motor can be heard rotating.Y N

Measure the voltage between the AIOvoltage is approximately +24VDC.Y N

Replace the AIOC PWB (PL 8.1)that order.

Replace the ROS (PL 3.1) (REP 3.1.order.

Measure the voltage between the AIOC PWage is approximately +5VDC.Y N

Replace the AIOC PWB (PL 8.1) (REP

Check the AIOC PWB P/J403 ( P/J403), LDnectors. The P/J403, P/J140, and P/J130Y N

Connect the AIOC PWB P/J403 ( P/JJ130) connectors securely.

Check the wires between J403 ( P/J403) anJ130) The wires are not shorted or openY N

Repair the wire(s).

Replace the ROS (PL 3.1) (REP 3.1.1) and


U4-1 Fuser On Time Fail U4-2 Over Heat Temp Fail

cted continuously for 480 ms.

t FuserOverTemp] becomes "1." Run [NVM 50-20 set it. (How to Enter the Diagnostic Mode) Check o open circuit between J601-1 ( P/J601) and of 228k ohms (cold).

).

P601 ( P/J601). The wire between J408 and

e LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB


Initial Issue


Explanation• The lamp did not turn OFF within the specified time after turning ON.

• Or, Warm Up was not completed within the specified time after power ON.

ProcedureWhen U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it.Y N

Remove the paper.

Check the condition of the Fuser. The Fuser is installed properly.Y N

Install the Fuser properly.

Remove the Fuser. Check the conductivity between the Thermostat contacts. The contacts are conductive. Y N

Replace the Fuser (PL 5.1) (REP 5.1.1).

Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/J600) and J600-2.Y N


Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold).Y N


Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1 (ACN) is approximately 200VAC.Y N

Replace the LVPS (PL 8.1) (REP 8.1.2).

Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open.Y N

Repair the wire.

Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is not shorted or open.Y N

Repair the wire.

Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.


ExplanationA temperature of 250°C or higher was dete

ProcedureWhen U4-2 occurs, [NVM 50-20 FSR ReseFSR Reset FuserOverTemp] using "0" to rethe resistance of the Thermistor. There is nJ601-2, and the resistance is a minimumY N

Replace the Fuser (PL 5.1) (REP 5.1.1

Check the wire between J408 ( P/J408) andP601 is not shorted or open.Y N

Repair the wire.

Replace the Fuser (PL 5.1) (REP 5.1.1), th(PL 8.1) (REP 8.1.1) in that order.

WorkCentre 5020

Initial Issue

, the signal level was Low not more than 30 times.

HAD Fan (PL 9.2). The NOHAD Fan is rotating.

C PWB P405-3 ( P/J405) (+) and GND (-). The

(REP 8.1.1).


B P405-2 P/J405 (+) and GND (-). The voltage


1).

July, 20072-28U4-3, U4-9


U4-3 FS1 Thermistor DefectBSD-Reference: CH10.1 (Figure 1)

ExplanationThermistor FS1 cannot be monitored any more.

ProcedureCheck the condition of the Fuser. The Fuser is installed properly.Y N

Install the Fuser properly.

Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold).Y N


Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or open.Y N

Repair the wire.

Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

U4-9 Fuser Fan DefectBSD-Reference: CH10.3 (Figure 3)

ExplanationAfter the start of Fan Fail Signal monitoring

ProcedureTurn the power ON. Visually check the NOY N

Measure the voltage between the AIOvoltage is approximately +24VDC.Y N

Replace the AIOC PWB (PL 8.1)

Replace the NOHAD Fan (PL 9.2) and

Measure the voltage between the AIOC PWis 0.Y N

Replace the NOHAD Fan (PL 9.2) and

Replace the AIOC PWB (PL 8.1) (REP 8.1.


U6-2 RAM Read/Write Check Error U6-3 NVM Data Defect

ta are mismatched.

found.

onnector is connected securely.

.

1).


Initial Issue


ExplanationWhen the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data was detected.

ProcedureCheck each AIOC PWB connector. Each connector is connected securelyY N


Turn the power OFF and ON. U6-2 recurs.Y N

Completed

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).


Explanation• NVM Header data and NVM 3 page da

• Or, the NVM Write & Read area is not

• Or, the NVM or Counter area is full.

ProcedureCheck each AIOC PWB connector. Each cY N


Turn the power OFF and ON. U6-3 recursY N

Completed


WorkCentre 5020

Initial Issue

s NVM Is Not Enough

detected.

OM version. (How to Enter the Diagnostic

.

1).

July, 20072-30U6-4, U6-5


U6-4 NVM Read/Write Cannot Be ExecutedBSD-Reference: CH3.2 (Figure 2)

Explanation• During NVM read/write, the NVM Ack NG state was detected.

• Or, during NVM repairs, an NVM write error was detected five times.

ProcedureCheck each AIOC PWB connector. Each connector is connected securely.Y N


Turn the power OFF and ON. U6-4 recurs.Y N

Completed


U6-5 CPU Power To AccesBSD-Reference: CH3.2 (Figure 2)

ExplanationAt NVM write, the NVM queue full state was

ProcedureExecute diagnostics [29-49] to check the RMode) The ROM is the latest version.Y N

Upgrade the ROM to the latest version



U7-0 UI Communication TimeOut U7-1 UI Communication Error

nication failure.

. Each connector is connected securely.

.

REP 8.4.1).


Initial Issue


ExplanationAt Power ON, the AIOC PWB does not communicate with the User Interface PWB.

ProcedureMeasure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-). The voltages are approximately +5VDC.Y N


Check the wire between J401 ( P/J401) and J710 ( P/J710). The wire is neither shorted nor open.Y N

Repair the wire.

Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.


ExplanationThe User Interface PWB detected a commu

ProcedureCheck each User Inferface PWB connectorY N


Turn the power OFF and ON. U7-1 recursY N

Completed

Replace the User Interface PWB (PL 8.4) (

WorkCentre 5020

Initial Issue

etected twice in a row.

over. Make sure that the Drum Cartridge and the asure the voltages between P406-2 ( P/J406) (+)/d ground (-). The voltages are approximately

P 8.1.1) and the HVPS (PL 8.2) (REP 8.2.1) in that

Voltage)]. (How to Enter the Diagnostic Mode) -4 (+)/P406-5 (+) become 0.

8.1.1).

he problem is solved.

( P/J406) (+) on the AIOC PWB and ground (-)..

) and J406-1 ( P/J406) on the HVPS PWB for a

VPS (PL 8.2) (REP 8.2.1).

8.1.1).

July, 20072-32U8-1, U9-0


U8-1 Billing Counter DefectBSD-Reference: CH3.2 (Figure 2)

Explanation• An illegal Billing Counter value was detected.

• Or, the AIOC PWB failed to read the Billing Counter.

ProcedureTBD

U9-0 HVPS FailBSD-Reference: CH9.1 (Figure 1)

ExplanationA 500 ms cycle of HVPS#ERR=High was d

ProcedureClose the Left Hand Cover and the Front CTransfer Corotron are properly seated. MeP406-4(+)/P406-5(+) on the AIOC PWB an+5VDC.Y N

Replace the AIOC PWB (PL 8.1) (REorder.

Execute diagnostics [09-04 HVPS ON (LowThe voltages at P406-2 ( P/J406) (+)/P406Y N


Replace the HVPS (PL 8.2) (REP 8.2.1). TY N

Measure the voltage between P406-1The voltage is approximately +5VDCY N

Check between J520-1 ( P/J520short circuit.If there is no short, replace the H


Completed

Image Quality

3 Image Quality


Initial Issue

Image Quality RAPsIQ1 IOT Image Quality Entry RAP .................................................................................. 3-3IQ2 IIT Image Quality Entry RAP .................................................................................... 3-3IQ3 Low Image Density RAP .......................................................................................... 3-4IQ4 Wrinkled Image RAP ................................................................................................ 3-4IQ5 Residual Image (Ghosting) RAP .............................................................................. 3-5IQ6 Background RAP...................................................................................................... 3-5IQ7 Deletion RAP............................................................................................................ 3-6IQ8 Skew/Misregistration RAP........................................................................................ 3-6IQ9 Process Direction Bands, Streaks, and Smears RAP .............................................. 3-7IQ10 Unfused Copy/Toner Offset RAP ........................................................................... 3-7IQ11 Repeating Bands, Streaks, Spots, and Smears RAP............................................. 3-8IQ12 Mottle RAP ............................................................................................................. 3-8IQ13 Spots RAP.............................................................................................................. 3-9IQ14 Black Prints RAP .................................................................................................... 3-9IQ15 Blank Image RAP ................................................................................................... 3-10Copy Quality Specification .............................................................................................. 3-10Samples of Image Quality Defects.................................................................................. 3-16

WorkCentre 5020

Initial Issue
July, 20073-2
Image Quality

IQ1, IQ2Image Quality

RAP

10.2.1).

loth.

blem and go to the relevant RAP.

age Quality Problems

RAP

w density of images. IQ3

page or part of the page is contami-oner. The contamination appears as a grayish color.

IQ6

s or white streaks running parallel to on of paper transport.

IQ9

s or white streaks running at right the direction of paper transport.

IQ11

ts and blank areas are spread irregu-the whole page.

IQ13

t is completely black. IQ14


Initial Issue

IQ1 IOT Image Quality Entry RAPInitial ActionsDetermine whether the image quality problem occurs in Copy Mode or Print Mode. If the prob-lem occurs in Copy Mode, go to IQ2.

ProcedureDetermine the image quality problem and go to the relevant RAP.

IQ2 IIT Image Quality EntryInitial ActionsClean the IIT Upper Cover (PL 10.2) (REP

Clean the mirrors and lens with a lint-free c

Determine the image quality pro

Table 1 IOT Image Quality Problems

Image Quality Problem Symptom RAP

Low image density Overall low density of images. IQ3

Wrinkled images The printed paper is creased, folded or torn. IQ4

Ghost images Ghost images appear on the paper. Parts of the previous page or current page appear as ghost images on the paper.

IQ5

Background contamination The whole page or part of the page is contami-nated by toner. The contamination appears as a very light grayish color.

IQ6

Deletion Part of the image is missing. IQ7

Skew/Misregistration Printed images are not parallel to the edges of the paper.

IQ8

Black lines, blank areas, or smears in the process direction

Black lines or white streaks running parallel to the direction of paper transport.

IQ9

Improper fusing, offset Printed images are not properly fused onto the paper. When rubbed, the image comes off easily.

IQ10

Black lines, blank areas, or smears at right angles to the process direction.

Black lines or white streaks running at right angles to the direction of paper transport.

IQ11

Mottle Uneven printed image density. IQ12

Spotted blanks Toner spots and blank areas are spread irregu-larly over the whole page.

IQ13

Solid black copy The output is completely black. IQ14

Blank copy The output is completely white. IQ15

Table 1 IIT Im

Image Quality Problem Symptom

Low image density Overall lo

Background contamination The wholenated by tvery light

Black lines, blank areas, or smears in the process direction.

Black linethe directi

Black lines, blank areas, or smears at right angles to the process direction.

Black lineangles to

Spotted blanks Toner spolarly over

Solid black copy The outpu

WorkCentre 5020

Initial Issue

within specifications.

.

he problem recurs.

d reinstall it properly. Turn the power OFF then ON

components in the paper transport path. No for-ts are found in the paper transport path.

hape or replace any damaged components.

July, 20073-4IQ3, IQ4

Image Quality

IQ3 Low Image Density RAPOverall low density of images.

ProcedureCheck for dirt on the Platen Glass. The Platen Glass is clean.Y N

Clean any dirt on the Platen. If unable to clean the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1).

Check the drum ground contact. The drum ground contact is clean and not damaged. Y N

Clean the drum ground contact. If necessary, restore it to its proper shape.

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs.Y N

Completed

Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs.Y N

Completed

Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the paper feed (to force a stop during image transfer). Check the surface of the Drum. There is a considerable amount of toner left on the surface of the Drum.Y N


Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).

IQ4 Wrinkled Image RAPThe output is creased, folded or torn.

ProcedureCheck the paper type. The paper used is Y N

Use paper that is within specifications

Use paper from a freshly opened packet. TY N

Completed

Remove the Fuser (PL 5.1) (REP 5.1.1) anand make a print. The problem recurs.Y N

Completed

Check for foreign substances and damagedeign substances or damaged componenY N

Remove the foreign substances. Res



IQ5 Residual Image (Ghosting) RAP IQ6 Background RAPminated by toner. The contamination appears as a

ten Glass is clean.

s. If you cannot clean the Platen Glass, replace the 1).

4.1.1) and reinstall it properly. Turn the power OFF ecurs.

4.1.1) and install it properly. Turn the power OFF

4.3.1). The Transfer Corotron (PL 4.3) (REP

REP 4.3.1). If it is damaged, replace it.


1), followed by the HVPS (PL 8.2) (REP 8.2.1).


Initial Issue

Ghost images appear on the paper. Parts of the previous page or current page appear as ghost images on the paper.

ProcedureRemove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs.Y N

Completed


Completed

Remove the Fuser (PL 5.1) (REP 5.1.1), lower the green levers on both sides, turn the Drive Gear of the Heat Roll and check the Heat Roll surface for dirt and/or contamination. The sur-face of the Heat Roll is clean.Y N

Remove any dirt and/or contamination. If you can’t clean the surface of the Heat Roller, replace the Fuser (PL 5.1) (REP 5.1.1).


The whole page or part of the page is contavery light grayish color.

ProcedureCheck for dirt on the Platen Glass. The PlaY N

Remove any dirt from the Platen GlasIIT Upper Cover (PL 10.2) (REP 10.2.

Remove the Drum Cartridge (PL 4.1) (REPthen ON and make a print. The problem rY N

Completed

Install a new Drum Cartridge (PL 4.1) (REPthen ON and make a print. The problem recurs.Y N

Completed

Check the Transfer Corotron (PL 4.3) (REP4.3.1) is clean and not damaged. Y N

Clean the Transfer Corotron (PL 4.3) (

Remove the HVPS (PL 8.2) (REP 8.2.1) anand make a print. The problem recurs.Y N

Completed


WorkCentre 5020

Initial Issue

AP of the paper.

stalled. The machine is installed on a stable,

urface.


ssette is installed properly.

no obstructions or damaged parts in the paper

r replace any damaged parts.

1).

July, 20073-6IQ7, IQ8

Image Quality

IQ7 Deletion RAPPart of the image is missing.

ProcedureCheck the paper type. The paper used is within specifications.Y N

Use paper that is within specifications.

Use paper from a freshly opened packet. The problem recurs.Y N

Completed


Completed


Completed

Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is not damaged. Y N

Replace the Transfer Corotron (PL 4.3) (REP 4.3.1).


IQ8 Skew/Misregistration RPrinted images are not parallel to the edges

ProcedureCheck the location where the machine is inlevel surface.Y N

Install the machine on a stable, level s


Completed

Check the Paper Cassette. The Paper CaY N

Install it properly.

Check the paper transport path. There aretransport path.Y N

Remove any obstructions. Reshape o



IQ9 Process Direction Bands, Streaks, and Smears RAP IQ10 Unfused Copy/Toner Offset RAP the paper. When rubbed, the image comes off eas-


.

he problem recurs.

tages are within the specified range.

within the specified range.


gnostics. A normal fusing temperature is set.

the Diagnostics.


Initial Issue

Black lines or white streaks running parallel to the direction of paper transport.

ProcedureCheck the IIT Carriage Mirrors. The mirrors are not dirty, scratched, or damaged.Y N

Clean the mirrors. If the mirrors can’t be cleaned, have scratches, or are damaged, replace the IIT Carriage (PL 10.3) (REP 10.3.1).


Completed


Completed

Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not damaged. Y N

Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.

Check for dirt in the paper transport path. The paper transport path is clean.Y N

Clean away the dirt.

Check the IIT Carriage Mirror. The mirror is clean and not damaged.Y N

Clean the IIT Carriage Mirror (PL 10.3) (REP 10.3.1). If it is damaged, replace it.

Remove the Fuser (PL 5.1) (REP 5.1.1), and check the Heat Roll. The surface of the Heat Roll is clean.Y N

Remove any dirt. If you can’t clean the surface of the Heat Roll, replace the Fuser (PL 5.1) (REP 5.1.1).



Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched. Y N

Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it.

Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).

Printed images are not properly fused ontoily.

ProcedureCheck the paper type. The paper used is Y N


Use paper stored under room conditions. TY N

Completed

Check the power supply voltages. The volY N

Connect a power supply with voltages

Remove the Fuser (PL 5.1) (REP 5.1.1) anand make a print. The problem recurs.Y N

Completed

Check the fusing temperature using the DiaY N

Set a normal fusing temperature using


WorkCentre 5020

Initial Issue


.

he problem recurs.


4.1.1). Turn the power OFF then ON and make a

4.3.1). The Transfer Corotron is clean and not

REP 4.3.1). If it is damaged, replace it.


1).

July, 20073-8IQ11, IQ12

Image Quality

IQ11 Repeating Bands, Streaks, Spots, and Smears RAPBlack lines or white streaks running at right angles to the direction of paper transport.

ProcedureCheck the IIT Carriage. The carriage has no foreign substances or damaged parts.Y N

Remove any foreign substances. If any parts of the IIT Carriage (Capstan Pulley, Capstan Shaft, Carriage Cable, etc.) are damaged, replace them.


Completed


Completed



Check the pitch of the black lines or white streaks. The pitch of the black lines is approxi-mately 78mm (circumference of the Heat Roll ).Y N

Clean the surface of the Heat Roll. If you can’t, replace the Fuser (PL 5.1) (REP 5.1.1).


IQ12 Mottle RAPProcedureCheck the paper type. The paper used is Y N


Use paper from a freshly opened packet. TY N

Completed


Completed

Install a new Drum Cartridge (PL 4.1) (REPprint. The problem recurs.Y N

Completed

Check the Transfer Corotron (PL 4.3) (REPdamaged. Y N

Clean the Transfer Corotron (PL 4.3) (


Completed



IQ13 Spots RAP IQ14 Black Prints RAP

es and damaged parts. The carriage has no for-

ny parts of the IIT Carriage Assembly (cable, cap-lace them.


4.1.1). Turn the power OFF then ON and make a


) and AIOC PWB (P/J406). The connectors are

. The wire between J460-4 and J520-2 is not

1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP nd J403 (AIOC PWB), as well as between J130 rted or open.

owed by the HVPS (PL 8.2) (REP 8.2.1), and finally


Initial Issue

Toner spots and blank areas are spread irregularly over the whole page.

ProcedureCheck for dirt on the Platen Glass. The Platen Glass is clean.Y N

Remove any dirt on the Platen. If you can’t remove the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1).


Completed


Completed



Check for dirt in the paper transport path. The paper transport path is clean.Y N

Clean away the dirt.

Remove the Fuser (PL 5.1) (REP 5.1.1) and check the surface of the Heat Roll. The surface of the Heat Roll is clean.Y N

Clean away the dirt. If you can’t remove the dirt, replace the Fuser (PL 5.1) (REP 5.1.1).

Check the paper type. The paper used is within specifications.Y N

Use paper that is within specifications.

Use paper from a freshly opened packet. The problem recurs.Y N

Completed


The paper is printed completely black.

ProcedureCheck the IIT Carriage for foreign substanceign substances or damaged parts.Y N

Remove any foreign substances. If astan, etc.) (PL 10.3) are damaged, rep


Completed

Install a new Drum Cartridge (PL 4.1) (REPprint. The problem recurs.Y N

Completed


Completed

Check the connectors of the HVPS (P/J520connected securely.Y N

Connect the connectors securely.

Check the wire between J460-4 and J520-2shorted or open.Y N

Repair the wire.

Check the wires between the ROS (PL 3.8.1.1). The wires between J140 (ROS) a(ROS) and J403 (AIOC PCB), are not shoY N

Repair the wire(s).

Replace the ROS (PL 3.1) (REP 3.1.1), follthe AIOC PWB (PL 8.1) (REP 8.1.1).

WorkCentre 5020

Initial Issue

A3) (Figure 1) and measure.

ignment: Measurement

easure (Refer to Figure 1)

Standard Value *1

– Standard Value *1: A3S

(P3~P4)

) - 200) / 200 x 100: A3S

) - 280) / 280 x 100

between the perpendicular line of the intersection een the line that connects P4 and P6, and P14.

difference between the [Intersection point of the e A and each vertical line] and the line that con-nd P14.

difference between the [Intersection point of the line C and each horizontal line] and the line that P10 and P15.

difference between the [Intersection point of the D and each line] and the line that connects P17

difference between the [Intersection point of the E and each line] and the line that connects P8 and

) – (P15~P16)

FX STP#3600 and use it as the Standard Value

July, 20073-10IQ15,

Image Quality

IQ15 Blank Image RAPThe paper is printed completely white.

ProcedureCheck the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.Y N

Install the ROS (PL 3.1) (REP 3.1.1) correctly.

Check the drum ground contact. The drum ground contact is clean and not damaged. Y N

Clean the drum ground contact. If it is damaged, reshape or replace it.


Completed


Completed

Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the paper feed (to force a stop during the image transfer) and check the surface of the Drum. There is a considerable amount of toner left on the surface of the Drum.Y N

Check the P/J140, P/J406, J403, and J140 connectors. The connectors are connected securely.Y N

Connect the connectors securely.

Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.Y N

Install the ROS (PL 3.1) (REP 3.1.1) correctly.

Measure the voltage between pin 1 and pin 2 of connector P403 on the AIOC PWB (PL 8.1) (REP 8.1.1). The voltage is +5VDC.Y N


Check the wire between J140 and J403. The wire between J140 and J403 is not shorted or open.Y N

Repair the wire.


Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).

Copy Quality Specification1. Copy AlignmentHow to measure

Make a copy of the Test Pattern STP3600 (

Table 1 Copy Al

Item How to m

Lead Edge Registration (mm) (P1~P2) –

Side Edge Registration (mm) (P7~P19)

Lead Skew (mm) (P5~P6) –

Vertical Ratio (%) ((P2~P14

Horizontal Ratio (%) ((P8~P13

Perpendicularity (mm) Differencepoint betw

Linearity (Vertical) (mm) 400mm

Maximumvertical linnects P2 a

Linearity (Horizontal) (mm) 280mm

Maximumhorizontalconnects

Linearity (Skew) (mm) 280mm Maximumskew line and P13.OrMaximumskew line P18.

Parallelism (mm) (P10~P12

*1: Measure the length of the position ofin the table.

Image Quality

Specification


Initial Issue

[System] IOT + IIT

[DC] IOT + IIT

Table 2 Copy Alignment: Specification

ItemSpecification SYSTEM Application

Lead Edge Registration (mm) +/- 2.90

Side Edge Registration (mm) +/- 3.40

Lead Skew (mm) +/- 2.30 280 mm

Vertical Ratio (%) 100% +/- 1.40 400 mm

Horizontal Ratio (%) 100% +/- 1.40 280 mm

Perpendicularity (mm) +/- 3.40 400 mm

Linearity (Vertical) (mm) +/- 2.00 400 mm

Linearity (Horizontal) (mm) +/- 1.40 280 mm

Linearity (Skew) (mm) +/- 1.42 280 mm

Parallelism +/- 3.70 400 mm

Table 3 Copy Alignment: Specification

Item Specification Measurement Length

Simplex MSI

Skew H +/-1.9 +/-2.2 200mm

Perpendicularity +/-2.8 +/-3.0 400mm

Linearity: V 1.4 -- 400mm

Linearity: H 1.4 -- 280mm

Linearity: D 1.4 -- 283mm

Registration: Lead +/-2.4 +/-3.1

Registration: Side +/-3.0 +/-3.2

Magnification: V (%) +/-0.95 (100%)+/-1.16 (50%-99%) +/-1.47 (101%-200%)

-- 400mm

Magnification: H (%) +/-0.95 (100%) +/-1.16 (50%-99%) +/-1.47 (101%-200%)

-- 280mm

WorkCentre 5020

Initial Issue

A3) and measure. See Table 5 for specifications.

Table 4

re (Refer to Figure 2)

7G line image (10) at 3 locations. maximum and minimum mean value measured e copy).

July, 20073-12

Image Quality

Figure 1 Copy Alignment Measurement Positions (Test Pattern STP3600)

2. Image QualityHow to measure

Make a copy of the Test Pattern 499T247 (

Item How to measu

Text/Image Density(100%/Normal mode only)

Measure the 0.Determine the (within the sam

Image Quality

Table 4


Initial Issue

Low Contrast(100% only)

Normal mode: Check that the 0.2G line image 13 can be read.Darker mode: Measure the 0.2G line image 13 at 3 locations.Determine the maximum and minimum mean value measured (within the same copy).

Reproducibility of the blue color density(100% only)

Normal mode: Check that the 0.2B line image 14 can be read.Darker mode: Measure the 0.2B line image 14 at 3 locations.Determine the maximum and minimum mean value measured (within the same copy).

Solid Density Reproduc-ibility(100%/Normal mode only)

Measure the 1.0G solid 16 at 3 locations.Determine the maximum and minimum mean value measured (within the same copy).

Background Measure the margin.

Resolution 70.7, 100%: Measure the resolution target 17 at 3 locations.141.4%: Measure the resolution target 17 at 2 locations.

Skip and Smear 100%: Check that the 2.5lp/mm ladder 18 is resolving across the entire page.70.7~99%: Check that the 1.8lp/mm ladder 19 is resolving across the entire page.

Item How to measure (Refer to Figure 2)

WorkCentre 5020

Initial Issue
July, 20073-14
Image Quality

Figure 2 Image Quality Measurement Positions (Test Pattern 499T247)

Image Quality Specification

Total System

Image Quality

Table 5

OUTPUT(Density Settings Button)Auto

>=1.08

=<0.2

>=0.22

-

-

>=0.22

) -

-

>=1.0

=<0.3

=<1.2

4.3 Lo/mm (Min)

2.5 Lo/mm (Min)

3.5 Lo/mm (Min)

3.5 Lo/mm

3 Lo/mm (Min)*1

2.5 Lo/mm (Min)*1

1.8 Lo/mm (Min)

2.5 Lo/mm (Min)

2.5 Lo/mm (Min)*1


Initial Issue

Item

Reduce/Enlarge (%) INPUT

OUTPUT(Density Settings Button)Lighter 3

OUTPUT(Density Settings Button)Normal

OUTPUT(DensitySettingsButton)Darker 3

Text/Image Density 100 0.7 Gray - >=1.08 -

Text/Image Density Evenness 100 0.7 Gray - =<0.2 -

Low Contrast Reproducibility 100 0.2 Gray - >=0.17 >=0.46

Low Contrast Evenness 100 0.2 Gray - - =<0.4

Low Contrast Reproducibility 100 0.1 Gray Does not reproduce

- -

Reproducibility of the blue color den-sity

100 0.2 Blue - >=0.17 >=0.57

Blue Color Density Evenness 100 0.2 Blue - - 0.4 (Max

Reproducibility of the blue color den-sity

100 0.1 Blue Does not reproduce

- -

Solid Density Reproducibility 100 1.0 Solid - >=1.0 -

Solid Density Evenness 100 1.0 Solid - =<0.3 -

Background (SIR#302) 100 - - =<1.2 -

Resolution(Excluding Skip/Smear)

100 NBS Target - - -


70 NBS Target - - -





Depth of Focus 100 NBS Target - - -

Skip/Smear 100 Ladder A3 Entire Page

- - -


- - -


- - -


- - -

WorkCentre 5020

Initial Issue
July, 20073-16
Image Quality

Samples of Image Quality DefectsIOT Image Quality DefectsThese are samples of image quality defects due to IOT problems and their corresponding solu-tions.

• Auger Marks (Figure 1)

• Strobing (28mm or 14mm Pitch Density) (Figure 2)

• White Streaks (Process Direction) (Figure 3)

• Black Bands (Figure 4)

• Toner Contamination (Figure 5)

• Toner Splattering (Figure 6)

• White Spots (Irregular) (Figure 7)

• Regular Blanks in the Process Direction (Spots, Streaks, Bands etc.) (Figure 8)

• Regular Toner Contamination in the Process Direction (Spots, Streaks, Bands etc.) (Fig-ure 9)

IIT Image Quality DefectsThese are samples of image quality defects due to IIT problems and their corresponding solu-tions.

• Moire Due to Interference with Copy Original

• Fluctuation in Background Suppression Values for Copies of Originals

• Defects Related to Scan Print

• Light Background Due to Background Suppression in Copies of Originals with Frames (Figure 10)

Image Quality

Auger Marks

(REP 4.1.1). The problem may occur immediately . This can be corrected by feeding a few sheets of


Initial Issue

Figure 1 Auger Marks

Cause

1. Magnetic field failure in the Developer Magnetic Roll.

2. There was a drop in the level of developer material.

Action

1. Replace the Drum Cartridge (PL 4.1) after you install a new Drum Cartridgepaper.

WorkCentre 5020

Initial Issue
July, 20073-18
Image Quality

Strobing (28mm or 14mm Pitch Density)

Figure 2 Strobing (28mm or 14mm Pitch Density)

Cause

1. Developer Magnetic Roll bias.

Action

1. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Image Quality

White Streaks (Process Direction)

S (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL lass.

REP 4.1.1).


Initial Issue

Figure 3 White Streaks (Process Direction)

Cause

1. Foreign substances are blocking the ROS Laser.

2. Developer material clogging on the Developer Magnetic Roll due to foreign substances.

Action

1. Clean the optical path between the RO4.1) (REP 4.1.1), and clean the seal g

2. Replace the Drum Cartridge (PL 4.1) (

WorkCentre 5020

Initial Issue
July, 20073-20
Image Quality

Black Bands

Figure 4 Black Bands

Cause

1. The developer material is not well mixed.

Action

1. Mix the developer material by processing blank paper.

Image Quality

Toner Contamination

REP 4.1.1).


Initial Issue

Figure 5 Toner Contamination

Cause

1. Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1).

Action

1. Mix the developer material by processing blank paper.

2. Replace the Drum Cartridge (PL 4.1) (

WorkCentre 5020

Initial Issue

et.

July, 20073-22

Image Quality

Toner Splattering

Figure 6 Toner Splattering

Cause

1. Paper size mismatch (tray settings and paper size are different).

2. Increased paper resistance due to dry conditions.

Action

1. Check the tray settings.

2. Use paper from a freshly opened pack

Image Quality

White Spots (Irregular)


Initial Issue

Figure 7 White Spots

Cause

1. Increased paper resistance due to dry conditions.

Action

1. Use paper from a freshly opened packet.

WorkCentre 5020

Initial Issue

es or foreign substances.

tridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP

.1) (REP 4.1.1).

July, 20073-24

Image Quality

Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.)

Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.)

Cause

1. 94mm Pitch (Drum): Scratches or foreign substances.

2. 57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll.

3. 44mm Pitch (Charger): Scratches or foreign substances.

4. 80mm Pitch (Fuser Heat Roll): Scratch

Action

1. 1,4: Clean or replace the Drum Car5.1.1).

2. 2,3: Replace the Drum Cartridge (PL 4

Image Quality

Regular Toner Contamination In the Process Direction (Spots, Streaks,

tc.)

artridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP

.1) (REP 4.1.1).


Initial Issue

Bands, etc.)

Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, e

Cause

1. 94mm Pitch (Drum): Scratches or foreign substances.

2. 57mm Pitch (Magnetic Roll): Developer material clogging on the Magnetic Roll.

3. 44mm Pitch (Charger): Scratches or foreign substances.

4. 80mm Pitch (Heat Roll): Scratches or foreign substances.

5. 19mm Pitch (Fuser Roll-Exit): Dirt.

6. 44mm Pitch (Registration): Dirt.

Action

1. 1,4,5,6: Clean or replace the Drum C5.1.1).

2. 2,3: Replace the Drum Cartridge (PL 4

WorkCentre 5020

Initial Issue
July, 20073-26
Image Quality

Moire Due to Interference with Copy OriginalCause

Copying originals with certain line patterns may cause moire (wavy lines) on the copy. Combi-nations of certain angles of screen ruling near 150dpi and certain Reduce/Enlarge ratios may also cause moire.

Action

1. Reduce sharpness.

Secondary defect: Text is blurred.

2. Make copies at a different Reduce/Enlarge ratio.

3. Change the orientation of the original.

Fluctuation in Background Suppression Values for Copies of Originals of Medium DensityWhen [Auto] is selected for originals with a background of medium density (0.5G), the effec-tiveness of Automatic Exposure fluctuates for each job.

Cause

Since medium density (0.5G) is near the upper limit value for background detection, the Back-ground Suppression value fluctuates according to the result of background detection, which responds to variations in the original density and how the original is positioned.

Action

Select [Off] for [Auto].

Defects Related to Scan PrintMoire may occur when scanned images are printed.

Cause

This could be due to the resolution conversion process between the original and the printer driver.

Action

Reduce sharpness.

Secondary defect: Text is blurred.

Image Quality

Light Background in Copies of Originals with Frames


Initial Issue

When [Auto] is selected for originals with dark frames along the Lead Registration Edge, the background suppression value is set so large that areas of medium density appear extremely light.

Figure 10 Light Background in Copies of Originals with Frames

Cause

[Auto] performs background detection of images at a distance of up to 10mm from the Lead Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Expo-sure cannot detect the original background density. Therefore, Background Suppression is cal-culated based on the density of the frames.

Action

Select [Off] for [Auto].

WorkCentre 5020

Initial Issue
July, 20073-28
Image Quality

Repairs and Adjustments

irs and Adjustments.................................................................... 4-64

.................................................................... 4-65

.................................................................... 4-66

.................................................................... 4-67

.................................................................... 4-73

.................................................................... 4-75

.................................................................... 4-76

.................................................................... 4-79

.................................................................... 4-83n from IOT) .................................................. 4-83.................................................................... 4-85.................................................................... 4-87.................................................................... 4-90.................................................................... 4-91.................................................................... 4-92.................................................................... 4-93.................................................................... 4-94

.................................................................... 4-95rade ............................................................ 4-95tration ......................................................... 4-96Parallelism) ................................................. 4-97


Initial Issue

4 Repa IntroductionIntroduction ..................................................................................................................... 4-3

Repairs

1. DriveREP 1.1.1 IOT Motor (SCC)............................................................................................ 4-5

2. Paper TransportREP 2.2.1 Tray 1 Feed Clutch (SCC) ............................................................................. 4-7REP 2.3.1 Tray 1 Feed Roll (SCC) ................................................................................. 4-9REP 2.5.1 Tray 1 Feed Sensor ...................................................................................... 4-10REP 2.7.1 Tray 1 No Paper Sensor ............................................................................... 4-12REP 2.8.1 Registration (SCC)......................................................................................... 4-13

3. ROSREP 3.1.1 ROS (SCC) .................................................................................................... 4-17

4. CRUREP 4.1.1 Drum Cartridge .............................................................................................. 4-19REP 4.2.1 Toner Empty Sensor...................................................................................... 4-20REP 4.2.2 Erase Lamp ................................................................................................... 4-21REP 4.3.1 Transfer Module............................................................................................. 4-23REP 4.4.1 Corotron Wire ................................................................................................ 4-27

5. FuserREP 5.1.1 Fuser (SCC)................................................................................................... 4-29REP 5.1.2 Temperature Control Sensor Assembly......................................................... 4-31REP 5.1.3 Fuser Lamp.................................................................................................... 4-32REP 5.1.4 Fuser Roll ...................................................................................................... 4-35REP 5.1.5 Fuser Pressure Roll ....................................................................................... 4-38

6. ExitREP 6.1.1 Exit Transport ................................................................................................ 4-39

7. Simplex Module and Bypass TrayREP 7.1.1 Simplex Module ............................................................................................. 4-43REP 7.5.1 Bypass Feed Roll........................................................................................... 4-45

8. ElectricalREP 8.1.1 AIOC PWB (SCC).......................................................................................... 4-47REP 8.1.2 LVPS (SCC)................................................................................................... 4-50REP 8.2.1 HVPS (SCC) .................................................................................................. 4-53REP 8.3.1 Control Panel (SCC) ...................................................................................... 4-56REP 8.4.1 User Interface PWB (SCC) ............................................................................ 4-58

9. CoverREP 9.1.1 Output Tray.................................................................................................... 4-61REP 9.1.2 Front Left Cover............................................................................................. 4-62REP 9.2.1 Rear Cover .................................................................................................... 4-63

REP 9.2.2 Right Cover ................................

10. IITREP 10.1.1 IIT Platen Cover .......................REP 10.2.1 IIT Upper Cover (SCC) ............REP 10.3.1 IIT Carriage (SCC) ...................REP 10.3.2 Flexible Print Cable (SCC).......REP 10.6.1 Exposure Lamp........................REP 10.7.1 Carriage Cable and Drum........REP 10.7.2 Inverter PWB............................

11. Single Tray ModuleREP 11.1.1 Tray 2.......................................REP 11.1.2 Single Tray Module (SeparatioREP 11.4.1 Tray 2 Feed Roll ......................REP 11.4.2 Tray 2 Retard Roll....................REP 11.5.1 STM Feed Sensor....................REP 11.5.2 STM PWB (SCC) .....................REP 11.6.1 STM Feed Clutch.....................REP 11.6.2 STM Feed Motor ......................REP 11.7.1 STM No Paper Sensor.............

AdjustmentsADJ 8.1.1 Edge Erase Adjustment..............ADJ 8.1.2 Controller Firmware Version UpgADJ 10.3.1 IIT Lead Edge/Side Edge RegisADJ 11.1.1 Carriage Assembly Alignment (

WorkCentre 5020

Initial Issue
July, 20074-2


ction are explained here.

ARNINGrating or maintenance procedure, practice, or ould result in personal injury or loss of life.

AUTION

g or maintenance procedure, practice, or condition damage to, or destruction of, equipment.

ating or maintenance procedure, practice, or condi-efficiently.

are given.

he Adjustment.

ts, such as static-sensitive integrated circuit chips, them from being damaged. Follow the regulations y FUJI XEROX Co., Ltd.

SC):

tomer information that is input after the installation. procedures in Section 4 Repairs and Adjustments. rmation gets revealed.


Initial Issue

IntroductionThis section contains procedures required for parts replacement and adjustment.

How to Use the Replacement and Adjustment SectionFor installation procedures, only NOTEs are described here since installation procedures are the reverse of removal ones.

1. (Figure X) at the beginning of a procedure indicates that its detailed steps are shown in the illustration. Numbers in the illustration indicate the sequence of the steps.

2. (REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred to.

3. Item numbers of replacement and adjustment procedures (i.e. REP/ADJ No.) correlate to the PL No. in Section 5 Parts List. Therefore, an appropriate replacement or adjustment procedure can easily be referred to a PL No. and vice versa. For example, the replace-ment or adjustment procedure of Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.

4. When replacement/adjustment procedures or title items vary by modification or model, the modification number or the model is indicated at the beginning or the end of the respective titles or procedures.

Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure under this title applies to machines with Tag 1V.

Example 2: See Table 1.

5. Positions or directions are defined as follows:

a. Front: Front of the machine.

b. Right: Right-hand side facing the machine.

c. Left: Left-hand side facing the machine.

d. Rear: Rear of the machine.

Terms and SymbolsTerms and symbols used throughout this se

WA Warning statement indicates an opecondition that, if not strictly observed, c

C

A Caution statement indicates an operatinthat, if not strictly observed, could result in

NOTE: A Note statement indicates an opertion that is necessary to accomplish a task

Reference: Used when other explanations

Purpose: Used to describe the purpose of t

Safety Critical Components (SCC):

Safety Critical Components are componenthat require special precautions to prevent regarding Safety Critical Components set b

Important Information Stored Component (I

This component stores all the important cusWhen replacing this component, follow theMake absolutely sure that no customer info

Table 1

Symbol Description

Figure 1 Illustration 1

Illustration 1: Indicates that a specific part has been modified by the tag number within the circle.

Figure 2 Illustration 2

Illustration 2: Indicates that the configuration of the part shown is the configuration before the part was modified by the number within the circle.

WorkCentre 5020

Initial Issue
July, 20074-4

REP 1.1.1Repairs and Adjustments

igure 1


Initial Issue

REP 1.1.1 IOT Motor (SCC)Parts List on PL 1.1 Removal

WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.

1. Remove the Drum Cartridge (REP 4.1.1).

2. Remove the Rear Cover (REP 9.2.1).

3. Disconnect the connector (Figure 1).

1 Remove the screw that secures the Ground Wires (2).

2 Disconnect P/J 504.

3 Release the wire harness of the IOT Motor from the hook.

4 Remove the wire harness of the IOT Motor from the slot in the frame.

F

WorkCentre 5020

Initial Issue
July, 20074-6REP 1.1.1

4. Remove the IOT Motor (Figure 2).

1 Remove the Tapping Screws (4).

2 Remove the IOT Motor.

Figure 2

Replacement1. To install, do the removal steps in reverse order.


REP 2.2.1 Tray 1 Feed Clutch (SCC) 3. Remove the screws (3) that secure the Clutch Bracket (Figure 2).

igure 2


Initial Issue

Parts List on PL 2.2Removal




1 Disconnect the connector.

2 Release the wire harness from the clamp.

Figure 1

1 Remove the screws (3).

F

WorkCentre 5020

Initial Issue

rse order.

ch, place the tab of Clutch Bracket in the notch of

igure 4

July, 20074-8REP 2.2.1


4. Remove the Tray 1 Feed Clutch (Figure 3).

1 Remove the Clutch Bracket.

2 Remove the bearing.

3 Remove the Tray 1 Feed Clutch.

4 Pull out the wire harness through the hole.

Figure 3

Replacement1. To install, do the removal steps in reve

2. When installing the Tray 1 Feed ClutTray 1 Feed Clutch (Figure 4).

F


REP 2.3.1 Tray 1 Feed Roll (SCC) 4. Remove the Tray 1 Feed Roll (Figure 2).

Tray 1 Feed Roll.

igure 2


Initial Issue



1. Remove all paper from Tray 1.

2. Remove Tray 1.

3. Remove the Feed Shaft (Figure 1).

1 Lower the Bottom Plate.

2 Release the Feed Shaft from the bearing by pressing down on the white tab.

3 Remove the Feed Shaft by pulling it in the direction of the arrow.

Figure 1

1 Gently lift up the tab to remove the

F

WorkCentre 5020

Initial Issue

sor

ARNINGock, ensure that the machine is completely off OFF the power and unplug the machine.

ay 1 No Paper Sensor (REP 2.7.1).

left side of the machine.

July, 20074-10REP 2.3.1, REP 2.5.1



2. When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the Tray 1 Feed Roll (Figure 3).

Figure 3

REP 2.5.1 Tray 1 Feed SenParts List on PL 2.5Removal

WTo avoid personal injury or electrical shbefore disassembling or adjusting. Turn

1. Remove Tray 1.

2. Remove Tray 2 (REP 11.1.1).

3. Remove the Sensor Housing of the Tr

4. Open the Tray 1 Access Cover on the


5. Remove the Tray 1 Feed Sensor (Figure 1). Replacementrse order.

ray 1 Interlock Switch into the square hole of the

igure 2


Initial Issue

1 Remove the Tapping Screw.

2 Remove the cable bands (2).

3 Release the wire harness from the clamps (2).

4 Move the wire harness toward you and disconnect the connector.

5 Remove the Tray 1 Feed Sensor.

Figure 1

1. To install, do the removal steps in reve

2. Insert the Connector Housing of the Tframe (Figure 2).

A Square hole

F

WorkCentre 5020

Initial Issue

(Figure 2).

y 1 No Paper Sensor.

igure 2

rse order.

July, 20074-12REP 2.7.1


REP 2.7.1 Tray 1 No Paper SensorParts List on PL 2.7Removal


1. Remove Tray 1.


3. Remove the Sensor Housing (Figure 1).


2 Release the tabs (2) to remove the Sensor Housing.

Figure 1

4. Remove the Tray 1 No Paper Sensor

1 Remove the Actuator.

2 Release the tabs to remove the Tra

F



REP 2.8.1 Registration (SCC)

igure 1


Initial Issue





3. Remove the Transfer Corotron Housing (REP 4.3.1).


1 Remove the screw to remove the Ground Wire.

2 Remove the screw to remove the Ground Wires (2).


4 Remove the wire harness from the hooks (2).

5 Remove the wire harness from the slots (2) in the frame.

6 Remove the wire harness from the guides (3).

F

WorkCentre 5020

Initial Issue

igure 3

July, 20074-14REP 2.8.1


5. Remove the Connector Housing (Figure 2).

1 Remove the wire harness from the guide.

2 Slide the Connector Housing through the hole.

Figure 2

6. Remove the Front Stopper (Figure 3).

1 Remove the Front Stopper.

F


7. Remove the Registration (Figure 4).


Initial Issue

1 Press the tab in the direction of the arrow to remove the boss of the Registration from

the frame.

Figure 4


WorkCentre 5020

Initial Issue
July, 20074-16REP 2.8.1


REP 3.1.1 ROS (SCC) 1. Open the Front Cover.

(REP 8.2.1).

.

igure 2


Initial Issue



NOTE: Attach the attachment in the ROS Replacement Kit to a Stubby Driver to remove the screws (Figure 1).

Figure 1

2. Remove the Output Tray (REP 9.1.1).


4. Remove the HVPS and Contact Block

5. Remove the Laser Housing (Figure 2)


2 Remove the Laser Housing.

F

WorkCentre 5020

Initial Issue

igure 4

rse order.

operations with the ROS installed, read the warning eding with the operation.

July, 20074-18REP 3.1.1


6. Disconnect the ROS connectors (Figure 3).

1 Disconnect the Ground connectors (2).

2 Disconnect the connectors (2).


4 Remove the wire harness from the hook.

Figure 3

7. Remove the ROS (Figure 4).


2 Remove the ROS.

F


NOTE: When powering up to perform label pasted on the ROS before proce


REP 4.1.1 Drum Cartridge 2. When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with the cavity in the frame (Figure 2).

igure 2


Initial Issue



1. Open the Simplex/Duplex Module.

2. Open the Front Cover.

3. Remove the Drum Cartridge (Figure 1).

1 Release the tab.

2 Remove the Drum Cartridge.

Figure 1


F

WorkCentre 5020

Initial Issue

ure 2).

Toner Empty Sensor.

igure 2

July, 20074-20REP 4.2.1


REP 4.2.1 Toner Empty SensorParts List on PL 4.2Removal



2. Remove Tray 1.





Figure 1

5. Remove the Toner Empty Sensor (Fig

1 Release the tabs (2) to remove the

F

REP 4.2.1, REP 4.2.2Repairs and Adjustments

Replacement REP 4.2.2 Erase Lamp


.1).

g (REP 4.3.1).

(REP 8.2.1).


Initial Issue

1. To install, do the removal steps in reverse order.

2. Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame (Figure 3).

A Square hole

Figure 3



1. Remove the Drum Cartridge (REP 4.1



4. Remove the Transfer Corotron Housin

5. Remove the HVPS and Contact Block

WorkCentre 5020

Initial Issue

igure 2

July, 20074-22REP 4.2.2


6. Release the Erase Lamp tabs (7) (Figure 1).

1 Release the tabs (upper: 3).

2 Release the tabs (lower: 4).

Figure 1

7. Remove the Erase Lamp (Figure 2).

1 Remove the Erase Lamp.

F


Replacement REP 4.3.1 Transfer Module


.1).

).


Initial Issue


2. Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure 3).

A Square hole

Figure 3






4. Remove the Exit Transport (REP 6.1.1

5. Remove the Fuser (REP 5.1.1).

WorkCentre 5020

Initial Issue

re the Corotron Block (Figure 2).

igure 2

July, 20074-24REP 4.3.1


6. Remove the Transfer Corotron Housing (Figure 1).

1 Release the hooks (2).

2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the

arrow.

Figure 1

7. Remove the Tapping Screws that secu


2 Move the Fuser Connector Bracket.


F


8. Remove the Corotron Block (Figure 3). 9. Disconnect the Corotron Block cables (Ground/Detack/Transfer) (Figure 4).

).

rom the guides (2).

om the guides (2).

te).

from the guides (3).

igure 4


Initial Issue

1 Press the Spring Plate.

2 Remove the Corotron Block by pulling it in the direction of arrow.

Figure 3

1 Disconnect the Ground Cable (white

2 Remove the Ground Cable (white) f

3 Remove the Detack Cable (black).

4 Remove the Detack Cable (black) fr

5 Disconnect the Transfer Cable (whi

6 Remove the Transfer Cable (white)

F

WorkCentre 5020

Initial Issue

nsfer) to the Corotron Block hooks as shown in Fig-

igure 6

July, 20074-26REP 4.3.1



2. Perform the following steps to install the Corotron Block (Figure 5).

1 Press the Spring Plate.

2 Install the Corotron Block.

Figure 5

3. Attach the cables (Ground/Detack/Traure 6.

F


4. When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Hous-ing into the square holes of the Corotron Bracket (Figure 7).

REP 4.4.1 Corotron Wire


g (REP 4.3.1).

.1).

(Figure 1).

irection of the arrow.

Outboard Cover.

igure 1


Initial Issue

Figure 7



1. Remove the Transfer Corotron Housin


3. Remove the Inboard/Outboard Cover

1 Remove the Inboard Cover in the d

2 Release the tabs (2) to remove the

F

WorkCentre 5020

Initial Issue

ire.

igure 3

rse order.

July, 20074-28REP 4.4.1


4. Attach the Corotron Wire (Figure 2).

1 Attach the Corotron Wire.

Figure 2

5. Attach the spring (Figure 3).

1 Attach the spring to the Corotron W

2 Attach the spring.

F



REP 5.1.1 Fuser (SCC) 3. Disconnect the connectors (Figure 2).

igure 2


Initial Issue



WARNINGThe Fuser and Exit Transport are hot. Do not work on them until they are cool enough.

1. Open the Left Side Cover.

2. Remove the Connector Cover (Figure 1).


2 Remove the Connector Cover.

Figure 1


F

WorkCentre 5020

Initial Issue

rse order.

do the following (Figure 4):

roove of the Fuser Frame.

ver into the hole in the frame.

igure 4

July, 20074-30REP 5.1.1


4. Remove the Fuser (Figure 3).


2 Remove the Fuser by shifting it in the direction of the arrow.

Figure 3


2. When installing the Connector Cover,

1 Insert the wire harness into the U-g

2 Insert the stud of the Connector Co

F


REP 5.1.2 Temperature Control Sensor Assembly 3. Remove the Temperature Control Sensor Assembly (Figure 2).

perature Control Sensor Assembly

Harness


Initial Issue





2. Slide the Cover to the left and remove (Figure 1).

Figure 1 Removing the Cover

1 Remove the Screw.

2 Remove the Harness.

Figure 2 Removing the Tem

CoverScrew

WorkCentre 5020

Initial Issue


ARNINGo not work on them until they are cool enough.

(Figure 1).

moving the Cover

Cover

July, 20074-32REP 5.1.2, REP 5.1.3



NOTE: Before tightening the Screw, make sure that the Tab on the Sensor Block is inserted in the notch of the Frame (Figure 3).

Figure 3 Installing the Temperature Control Sensor Assembly

REP 5.1.3 Fuser LampParts List on PL 5.1Removal


WThe Fuser and Exit Transport are hot. D


2. Slide the Cover to the left and remove

Figure 1 Re

Tab Notch

Screw

Sensor Block


3. Disconnect the hot side of the Fuser Lamp (Figure 2). 4. Disconnect the neutral side of the Fuser Lamp (Figure 3).

erminal.

e neutral side of the Fuser Lamp

White Wire

Terminal

Screw


Initial Issue

1 Disconnect the Terminal.

2 Remove the Screw.

Figure 2 Disconnecting the hot side of the Fuser Lamp

1 Disconnect the white wire from theT

2 Remove the Screw.

Figure 3 Disconnecting th

Terminal

Screw

WorkCentre 5020

Initial Issue

hrough the Fuser Roll (Figure 5).

ount.

oving the Fuser Lamp

AUTION

mp unless you are are wearing gloves.

rse order.

Fuser Lamp

Fuser Lamp Mount

July, 20074-34REP 5.1.3


5. Remove the Fuser Lamp Housing (Figure 4).

1 Remove 2 Screws.

2 Carefully remove the Fuser Lamp Housing.

Figure 4 Removing the Fuser Lamp Housing

6. Remove the Fuser Lamp by pulling it t

NOTE: Do not lose the Fuser Lamp M

Figure 5 Rem

ReplacementC

Do not touch the glass part of the Fuser La


Screws

Fuser Lamp Housing

Fuser Roll


REP 5.1.4 Fuser Roll 3. Remove the Stripper Finger Assembly (Figure 2 and Figure 3).

bly.

ser Cover Removed

he Stripper Finger Assembly

Fuser Cover

tripper Finger Assembly

r Assembly


Initial Issue


WARNINGTo avoid personal injury or electrical shock, ensure that the machine is completely offbefore disassembling or adjusting. Turn OFF the power and unplug the machine.


CAUTION

Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.

1. Remove the Fuser Lamp (REP 5.1.3).

2. Remove the Fuser Cover (Figure 1).

1 Remove the 2 Screws.

2 Remove the Fuser Cover.

NOTE: Do not lose the Cover Mount (Figure 2).

Figure 1 Removing the Fuser Cover

1 Remove the Screw.

2 Remove the Stripper Finger Assem

Figure 2 Fu

Figure 3 Removing t

Screws

Fuser Cover

Cover Mount S

Screw

Stripper Finge

WorkCentre 5020

Initial Issue

ough the Bushings in the Frame (Figure 5).

oving the Fuser Roll

ing

July, 20074-36REP 5.1.4


4. Remove the Fuser Roll Retaining Rings and Drive Gear (Figure 4).

1 Remove the Retaining Ring.

2 Remove the Drive Gear.

3 Remove the Retaining Ring from the other end of the Fuser Roll.

Figure 4 Removing the Retaining Rings and Drive Gear

5. Remove the Fuser Roll by pulling it thr

Figure 5 Rem

Retaining Ring

Drive Gear

Fuser Roll

Bush

Frame

Fuser Roll


Replacement CAUTION

ed correctly when reinstalling the Stripper Finger

g the Stripper Fingers


Initial Issue

CAUTION

Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.


NOTE: When installing the Drive Gear, make sure that the Locating Key is oriented as shown in Figure 6.

Figure 6 Installing the Drive Gear

Make sure the stripper fingers are orientAssembly, as shown in Figure 7.

Figure 7 Settin

Locating Key

WorkCentre 5020

Initial Issue

re 2).

ies.

g the Fuser Pressure Roll

AUTION

mp unless you are wearing gloves.

REP 5.1.4.

rse order.

Spring Mount Assemblies

Fuser Pressure Roll

July, 20074-38REP 5.1.5


REP 5.1.5 Fuser Pressure RollParts List on PL 5.1Removal



CAUTION

Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.

1. Remove the Fuser Roll (REP 5.1.4).

2. Remove the Bushings (Figure 1).

Figure 1 Removing the Bushings

3. Remove the Fuser Pressure Roll (Figu

1 Remove the Levers.

2 Remove the Spring Mount Assembl

3 Remove the Fuser Pressure Roll.

Figure 2 Removin

ReplacementC

Do not touch the glass part of the Fuser La

NOTE: When installing the Fuser Roll, see


Bushings

Levers


REP 6.1.1 Exit Transport 3. Disconnect the connector (Figure 1).

hook.

guides (2).

lamps (2).

igure 1


Initial Issue




1. Open the Left Side Cover.



2 Remove the wire harness from the


4 Release the wire harness from the c

F

WorkCentre 5020

Initial Issue

igure 3

July, 20074-40REP 6.1.1


4. Remove the Connector Cover (Figure 2).


2 Remove the Connector Cover.

Figure 2

5. Lower the Fuser levers (2) (Figure 3).

1 Lower the levers (2).

F


6. Remove the Exit Transport (Figure 4). Replacementrse order.

insert the stud of the Connector Cover into the hole

igure 5


Initial Issue


2 Remove the Exit Transport.

3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the

Fuser Exit Sensor.

4 Remove the J153 wire harness from the Exit Transport.

Figure 4


2. When installing the Connector Cover, in the frame (Figure 5).

F

J153

WorkCentre 5020

Initial Issue
July, 20074-42REP 6.1.1


REP 7.1.1 Simplex Module 3. Open the Left Side Cover.

hook.

groove in the frame.

guides (5).

groove in the frame.

hooks (3).

igure 2


Initial Issue




2. Tape the Bypass Tray so that it cannot open by itself (Figure 1).

1 Apply 2 pieces of tape as shown.

Figure 1








F

WorkCentre 5020

Initial Issue

Stopper.

igure 4

July, 20074-44REP 7.1.1


5. Remove the Front Stopper (Figure 3).

1 Remove the Front Stopper from the Registration.

2 Release the tab to remove the Front Stopper.

Figure 3

6. Remove the Rear Stopper (Figure 4).

1 Release the tab to remove the Rear

F


7. Remove the Simplex Module (Figure 5). REP 7.5.1 Bypass Feed Roll


.

Roll Cap.

igure 1


Initial Issue

1 Loosen the Tapping Screws (2).

2 Move the Pivot Retainers (2) in the direction of the arrow.

3 Remove the Simplex Module.

Figure 5




1. Open the Bypass Tray.

2. Remove the Feed Roll Cap (Figure 1)

1 Release the tab to remove the Feed

F

WorkCentre 5020

Initial Issue
July, 20074-46REP 7.5.1

3. Remove the Bypass Feed Roll (Figure 2).

1 Release the hook to remove the Bypass Feed Roll.

Figure 2



REP 8.1.1 AIOC PWB (SCC) 3. Remove the Core Clip (Figure 2).

oving the Core Clip


Initial Issue



CAUTION

Static electricity may damage electrical parts. Always wear an anti-static wrist band during ser-vice. If a wrist band is not available, touch a metallic section to discharge the static electricity.


2. Disconnect the AIOC PWB connectors (9) (Figure 1).

Figure 1

1 Remove the Core Clip.

Figure 2 Rem

WorkCentre 5020

Initial Issue

tor (Figure 4).

igure 4

July, 20074-48REP 8.1.1


4. Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 3).

1 Disconnect the Flexible Print Cables (2).

2 Remove the Cores (2).

Figure 3

5. Remove the screw of the USB connec

1 Remove the screw.

F


6. Remove the AIOC PWB (Figure 5) Replacementrse order.

fer the EP ROM (U2) from the old board to the new

igure 6


Initial Issue



3 Slide the the AIOC PWB up and out of P/J 407.

Figure 5


2. When replacing the AIOC PWB, transone (Figure 6).

A EP ROM (U2)

F

WorkCentre 5020

Initial Issue

2).

ing the IIT Ground Plate

July, 20074-50REP 8.1.2


REP 8.1.2 LVPS (SCC)Parts List on PL 8.1Removal



2. Remove the Right Cover (REP 9.2.2).

3. Remove the AIOC PWB (REP 8.1.1).

4. Remove the PWB Bracket (Figure 1).


2 Remove the PWB Bracket.

Figure 1

5. Remove the IIT Ground Plate (Figure

1 Remove the Screws (4).

2 Remove the IIT Ground Plate.

Figure 2 Remov


6. Move the Inlet Bracket (Figure 3). 7. Disconnect the connectors (Figure 4).

igure 4


Initial Issue

1 Disconnect the connector (wire: blue).

2 Disconnect the connector (wire: brown).



5 Move the Power Inlet Bracket.

Figure 3


F

WorkCentre 5020

Initial Issue

round Wire.

igure 6

rse order.

July, 20074-52REP 8.1.2


8. Disconnect the connectors (7) (Figure 5).

Figure 5

9. Remove the LVPS (Figure 6).

1 Remove the screw to remove the G


3 Remove the LVPS.

F



REP 8.2.1 HVPS (SCC) NOTE: When removing the HVPS, use a Stubby Driver (499T00353).

re the Contact Block (Figure 2).

rness Block.

igure 2


Initial Issue




2. Disconnect the AIOC PWB connector (Figure 1).


2 Remove the wire harness from the clamp.

3 Slide the Connector Housing that was removed in step 1 through the square hole.

Figure 1



5. Remove the Tapping Screws that secu

1 Release the hook to remove the Ha


F

WorkCentre 5020

Initial Issue

Block (Figure 4).

rection of the arrow.

igure 4

July, 20074-54REP 8.2.1


6. Remove the HVPS and Contact Block (Figure 3).


2 Disconnect the connector at the inner side of the HVPS.

3 Remove the HVPS and Contact Block.

Figure 3

7. Separate the HVPS from the Contact

1 Remove the Contact Block in the di

F


Replacement 3. When installing the HVPS and Contact Block, insert the slot of the Contact Block into the guide of the frame (Figure 6).

igure 6


Initial Issue


2. Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5).

A Slot

Figure 5

F

WorkCentre 5020

Initial Issue

ontrol Panel (Figure 2).

igure 2

July, 20074-56REP 8.3.1


REP 8.3.1 Control Panel (SCC)Parts List on PL 8.3Removal


1. Remove the Front Left Cover (REP 9.1.2).

2. Remove the Control Panel Cover (Figure 1).


2 Press the tabs (2) to release them.

3 Remove the Control Panel Cover towards the front.

Figure 1

3. Remove the screws that secure the C


F


4. Remove the Control Panel (Figure 3). Replacementrse order.

tach the Control Panel hooks (3) to the IIT Frame

igure 4


Initial Issue

1 Slide the rear of the Control Panel in the direction of the arrow.


3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).

Figure 3


2. When installing the Control Panel, at(Figure 4).

A Spring - On top

B Hook - Below

F

WorkCentre 5020

Initial Issue

B (SCC)


).

1).

igure 1

July, 20074-58REP 8.3.1, REP 8.4.1


3. Thread the wire harness of the Control Panel as shown (Figure 5).

Figure 5

REP 8.4.1 User Interface PWParts List on PL 8.4Removal


1. Remove the Control Panel (REP 8.3.1

2. Turn the Control Panel upside down.

3. Remove the Support Brackets (Figure


2 Remove the Support Brackets (3).

F


4. Remove the User Interface PWB (Figure 2).


Initial Issue


2 Remove the User Interface PWB.

Figure 2


WorkCentre 5020

Initial Issue
July, 20074-60REP 8.4.1


REP 9.1.1 Output Tray Replacementrse order.

e Output Tray (Figure 2).

ole of the frame.

igure 2


Initial Issue




2. Remove the Output Tray (Figure 1).


2 Remove the Output Tray by pulling it in the direction of the arrow.

Figure 1


2. Perform the following steps to install th

1 Insert the tabs (2) into the square h

2 Attach the hook.

F

WorkCentre 5020

Initial Issue

rse order.

ttach the hooks (Figure 2).

igure 2

July, 20074-62REP 9.1.2


REP 9.1.2 Front Left CoverParts List on PL 9.1Removal



2. Remove the Front Left Cover (Figure 1).


2 Remove the Front Left Cover by pulling in the direction of the arrow.

Figure 1


2. When installing the Front Left Cover, a

A Hooks (3)

F


REP 9.2.1 Rear Cover 2. Remove the Rear Cover (Figure 2).

igure 2

rse order.


Initial Issue



NOTE: After removing the Rear Cover, it is not necessary to save the Data Plate with the machine serial number. The serial number can also be obtained by opening Left Side Cover and looking toward the back (bar code label) or by entering Diagnostics. See GP1.



2 Remove the cable band.

Figure 1


2 Remove the Rear Cover.

F


WorkCentre 5020

Initial Issue

rse order.

t the tabs (Figure 2).

igure 2

July, 20074-64REP 9.2.2


REP 9.2.2 Right CoverParts List on PL 9.2Removal




3. Remove the Right Cover (Figure 1).

1 Unplug the Power Cord.

2 Unplug the USB connector.


4 Remove the Right Cover by pulling it in the direction of the arrow.

Figure 1


2. When installing the Right Cover, inser

A Tabs (5)

F


REP 10.1.1 IIT Platen Cover Replacement

onsisting of a Platen Cover and a Platen Cushion

n Glass, with the adhesive strips facing up.

e strips.

e back left corner of the Platen Glass (Figure 1).

f Platen Cover into the mounting holes.

n onto the Platen Cushion. Press down evenly to


Initial Issue

Parts List on PL 10.1 Removal


1. Remove the Platen Cover (PL 10.1) (Figure 1) by lifting it straight up.

Figure 1

NOTE: The Platen Cover comes as a kit, c(Figure 1).

1. Place the Platen Cushion on the Plate

2. Remove the backing from the adhesiv

3. Position the Platen Cushion against th

4. Insert the mounting posts (Figure 1) o

5. Carefully lower the Platen Cover dowensure good adhesion.Platen Cover

Platen Cushion

When installing a new Platen Cushion, place it against this corner

mounting posts

WorkCentre 5020

Initial Issue

).

e Platen Glass.

Cover.

and remove the IIT Upper Cover.

igure 2

rse order.

July, 20074-66REP 10.2.1


REP 10.2.1 IIT Upper Cover (SCC)Parts List on PL 10.2Removal


1. Remove the following parts:

• Platen Cover (PL 10.1)

• Control Panel (REP 8.3.1)

2. Remove the screws that secure the IIT Upper Cover (Figure 1).



3 Remove the cap.

Figure 1

3. Remove the IIT Upper Cover (Figure 2

1 Press the tabs (2) to release them.

NOTE: The tabs are visible through th

2 Open the right side of the IIT Upper

3 Press the tabs (2) to release them,

F



REP 10.3.1 IIT Carriage (SCC) 4. At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does not come loose (Figure 2).

ieces of tape.

igure 2


Initial Issue






2. Remove the IIT Upper Cover (REP 10.2.1).

3. At the left side of the IIT Carriage, secure the Carriage Cable with tape so that it does not come loose (Figure 1).

1 Move the IIT Carriage to the rear notch of the IIT Frame.

2 Secure the Carriage Cable with 2 pieces of tape.

Figure 1

1 Secure the Carriage Cable with 2 p

F

WorkCentre 5020

Initial Issue

iage Cable (silver) that was disconnected in step 5 the pulley of the IIT Carriage (Figure 4).

e

igure 4

July, 20074-68REP 10.3.1


5. While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it (Figure 3).

1 Disconnect the Carriage Cable.

2 Remove the Cable Spring.

3 Remove the Carriage Cable from the pulley.

4 Remove the Carriage Cable from the guide.

Figure 3

6. Use pieces of tape to secure the Carrso that it does not get separated from

A Secure the Carriage Cable with tap

1 Pulley

F


7. While maintaining tension on the Carriage Cable (black) at the front right side, disconnect it (Figure 5).

8. Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7 so that it does not get separated from the pulley of the IIT Carriage (Figure 6).

e

igure 6


Initial Issue

1 Disconnect the Carriage Cable (black).

2 Remove the Carriage Cable (black) from the guide.

3 Remove the Carriage Cable (black) from the guide.

Figure 5

A Pulley

1 Secure the Carriage Cable with tap

F

WorkCentre 5020

Initial Issue

e (black) that was disconnected in step 9 so that it Supply Drum (Figure 8).

e.

igure 8

July, 20074-70REP 10.3.1


9. While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it (Figure 7).

1 Remove the Cable Spring.


3 Remove the Carriage Cable from the pulley.

Figure 7

10. Use tape to secure the Carriage Cabldoes not get separated from the Cable


F


11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect it (Figure 9).

12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it does not get separated from the Cable Supply Drum (Figure 10).

e.

igure 10


Initial Issue


Figure 9


F

WorkCentre 5020

Initial Issue

rse order.

IIT Carriage to bend in the direction of the arrow

igure 12

July, 20074-72REP 10.3.1


13. Turn the left side of the IIT Carriage face up.

14. Disconnect the Flexible Print Cable connectors (2) (Figure 11).

Figure 11


2. Do not allow the Rail Contact of the (Figure 12).

A Rail Contact

F


3. Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown (Figure 13).

REP 10.3.2 Flexible Print Cable (SCC)


.2.1).

).

oving the Core Clip


Initial Issue

Figure 13






2. Remove the IIT Upper Cover (REP 10

3. Remove the IIT Carriage (REP 10.3.1

4. Remove the Core Clip (Figure 1).

1 Remove the Core Clip.

Figure 1 Rem

WorkCentre 5020

Initial Issue

re 3).

e the Flexible Print Cable.

h the hole in the IIT Frame.

igure 3

rse order.

July, 20074-74REP 10.3.2


5. Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 2).

1 Disconnect the Flexible Print Cables (2).

2 Remove the Cores (2).

Figure 2

6. Remove the Flexible Print Cable (Figu

1 Peel off the pieces of tape to remov

2 Slide the Flexible Print Cable throug

F



REP 10.6.1 Exposure Lamp 4. Disconnect the connector (Figure 2).

lamp.

igure 2


Initial Issue






2. Remove the IIT Upper Cover (REP 10.2.1).

3. Remove the Inverter PWB Bracket 2 (Figure 1).

1 Remove the screw.

2 Remove the Inverter PWB Bracket 2.

Figure 1



F

WorkCentre 5020

Initial Issue

and Drum


.2.1).

).

July, 20074-76REP 10.6.1, REP 10.7.1


5. Remove the Exposure Lamp (Figure 3).

1 Remove the screw.

2 Remove the Exposure Lamp from the Lamp Holder.

Figure 3


REP 10.7.1 Carriage Cable Parts List on PL 10.7Removal






3. Remove the IIT Carriage (REP 10.3.1

4. Turn the IIT Carriage upside down.


5. Remove the Carriage Cables (black and silver) (Figure 1). Replacementrse order.

er) to the holes in the Drum (Figure 2).

igure 2


Initial Issue

1 Peel off the pieces of tape to remove the Carriage Cables.

Figure 1


2. Attach the Carriage Cables (black/silv

F

WorkCentre 5020

Initial Issue

pulleys (Figure 4). See also the Cable Winding

so that they do not become loose (see Figure 1).

igure 4

July, 20074-78REP 10.7.1


3. Wind the Carriage Cables around the Drum and secure them with tape (Figure 3).

Figure 3

4. Wind the Carriage Cables around theSchematic (Figure 5).

5. Secure the Cables with pieces of tape

F


REP 10.7.2 Inverter PWB


.2.1).

Figure 1).

2.

igure 1


Initial Issue

Figure 5 Cable Winding Schematic







3. Remove the Inverter PWB Bracket 2 (

1 Remove the screw.

2 Remove the Inverter PWB Bracket

F

WorkCentre 5020

Initial Issue

Figure 3).

1.

igure 3

July, 20074-80REP 10.7.2





Figure 2

5. Remove the Inverter PWB Bracket 1 (

1 Remove the screw.

2 Remove the Inverter PWB Bracket

F


6. Remove the Inverter PWB (Figure 4).


Initial Issue


2 Remove the Inverter PWB.

Figure 4


WorkCentre 5020

Initial Issue
July, 20074-82REP 10.7.2


REP 11.1.1 Tray 2 REP 11.1.2 Single Tray Module (Separation from IOT)


ARNINGh 2 persons.

igure 1


Initial Issue



1. Remove all paper from Tray 2.

2. Pull out Tray 2.

3. Lift the front side of Tray 2 and remove the tray (Figure 1).

Figure 1

Replacement• To install, do the removal steps in reverse order.



WThe IOT is heavy. Do this procedure wit

1. Disconnect the connector. (Figure 1).


2 Pull out the cable clamp.

F

WorkCentre 5020

Initial Issue

s at the front (Figure 3).

ews (2).

igure 3

July, 20074-84REP 11.1.2


2. Remove the Countersunk Head Screws at the rear (Figure 2).

1 Remove the Countersunk Head Screws (2).

Figure 2

3. Remove the Countersunk Head Screw

1 Pull out Tray 1.

2 Remove the Countersunk Head Scr

F


4. Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure 4). REP 11.4.1 Tray 2 Feed Roll


ar to remove it.

igure 1


Initial Issue

Figure 4





2. Remove the Feed Shaft (Figure 1).

1 Remove the KL-Clip.

2 Remove the bearing.

3 Slide the Feed Shaft towards the re

F

WorkCentre 5020

Initial Issue

rse order.

align the pin on the Feed Shaft with the groove in

igure 3

July, 20074-86REP 11.4.1


3. Remove the Tray 2 Feed Roll (Figure 2).

1 Remove the KL-Clip.

2 Remove the Tray 2 Feed Roll.

Figure 2


2. When installing the Tray 2 Feed Roll,the Tray 2 Feed Roll (Figure 3).

F


REP 11.4.2 Tray 2 Retard Roll 3. Remove the Tray 2 Retard Roll Housing (Figure 2).

sing from the tabs (2).

igure 2


Initial Issue




2. Remove the Tray 2 Feeder (Figure 1).


2 Remove the Tray 2 Feeder.

Figure 1

1 Release the hooks (2).

2 Remove the Tray 2 Retard Roll Hou

F

WorkCentre 5020

Initial Issue

4).

2 Retard Roll.

igure 4

July, 20074-88REP 11.4.2


4. Remove the Retard Shaft (Figure 3).

1 Remove the Retard Shaft.

Figure 3

5. Remove the Tray 2 Retard Roll (Figure

1 Release the tab to remove the Tray

F


Replacement 3. When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises when the Holder Arm is pressed (Figure 6).

igure 6


Initial Issue


2. When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the Tray 2 Retard Roll (Figure 5).

Figure 5

A Holder Arm

B Tray 2 Retard Roll

F

WorkCentre 5020

Initial Issue

rse order.

July, 20074-90REP 11.5.1


REP 11.5.1 STM Feed SensorParts List on PL 11.5Removal


1. Remove the IOT from the Single Tray Module (REP 11.1.2).


3. Open Access Cover 2.

4. Remove the STM Feed Sensor (Figure 1).

1 Pull out the cable clamp.


3 Release the tabs, and remove the STM Feed Sensor.

Figure 1



REP 11.5.2 STM PWB (SCC) Replacementrse order.


Initial Issue



1. Remove the STM Rear Cover (PL 11.5).

2. Remove the STM PWB (Figure 1).



3 Remove the STM PWB.

Figure 1


WorkCentre 5020

Initial Issue

2).

lamp.

move the gear together with the STM Feed Clutch.

ole.

igure 2

rse order.

July, 20074-92REP 11.6.1


REP 11.6.1 STM Feed ClutchParts List on PL 11.6Removal



2. Remove the gears (Figure 1).

1 Remove the E-rings.

2 Release the tabs.

Figure 1

3. Remove the STM Feed Clutch (Figure




4 Release the tab on the gear, and re

5 Slide the wire harness through the h

F



REP 11.6.2 STM Feed Motor 3. Remove the STM Feed Motor (Figure 2).

lamp.

igure 2

rse order.


Initial Issue




2. Remove the gears (Figure 1).

1 Release the tab, and remove the gear.

2 Release the tab, and remove the gear.

Figure 1




4 Remove the STM Feed Motor.

F


WorkCentre 5020

Initial Issue
July, 20074-94REP 11.7.1

REP 11.7.1 STM No Paper SensorParts List on PL 11.7Removal


1. Remove Tray 1.


3. Remove the STM No Paper Sensor (Figure 1).


2 Release the tabs, and remove the STM No Paper Sensor.

Figure 1


ADJ 8.1.1, ADJ 8.1.2Repairs and Adjustments

ADJ 8.1.1 Edge Erase Adjustment ADJ 8.1.2 Controller Firmware Version Upgrade

Controller Firmware version xxx using Chain-Func-

e page.

at the Right Cover.

Device window will appear on the PC. Click the re Detected Wizard window is displayed.

decompressed Firmware to run it.

odel And File Selection)] is displayed. Select the irmware file, and then click [Next].

nication Interface Selection)] is displayed. Select

...)] window is displayed indicating the data transfer pleted, the [Firmware Update Tool (Result)] window


Initial Issue

PurposeTo set the right amount of edge erase at the lead edge and trail edge, as well as at both sides (left/right) of the image.

NOTE: Do the IOT Lead Edge/Side Edge Registration adjustment first.

Check1. Specify a tray that contains paper, leave the platen cover open, and make a completely

black copy by not putting any document on the glass.

2. Check that the white portion at the lead edge, trail edge, and both sides of the copy are all 2mm wide.

Adjustment1. Enter the Diagnostic Mode and adjust the following NVM. Increasing the value will

increase the amount of edge erase.

PurposeTo upgrade the version of the Controller.

CheckCheck the current version:

Enter the Diagnostic Mode and check the tion [29-50].

Adjustment[USB Connection]

1. Download the Firmware from our hom

2. Decompress the Firmware.

3. Connect the PC to the USB connector

4. Turn the power ON, and the Add USB[Cancel] button when the New Hardwa

5. Double-click the executable file of the

6. The [Firmware Update Tool (Printer Mmachine model and the downloaded F

7. The [Firmware Update Tool (Commu[USB Port] and click [Next].

8. The [Firmware Update Tool (Updatingin progress. Once the upgrade is comis displayed. Click the [Finish] button.

Table 1

Chain Func Name Min Initial Max Step

6 59 Normal Side Edge Erase Adjust-ment

0 16 32 0.254mm

6 60 Normal Lead Edge Erase Adjust-ment

0 16 32 0.145mm

6 63 Normal Trail Edge Erase Adjust-ment

0 16 32 0.145mm

WorkCentre 5020

Initial Issue

ad edge (A) and side edge (B) meet the specifica-

e following Chain Functions to perform adjustments ge (A) and side edge (B) registration are within the

rt, reduce the setting value.

, increase the setting value.

st Pattern 499T247 (A3) on the platen so that there istration Guide. Make a copy using 100% R/E and

red values for lead edge (A) and side edge (B) are

tion

MSI

10 2.2mm

5 3.0mm

Table 2

Value Initial Value

1 Count

Min. Max.

T - ALL 0 60 30 0.146mm

LEAD REGI 0 60 30 0.146mm

LEAD REGI 0 60 30 0.146mm

AD REGI 0 60 30 0.146mm

SIDE REGI 1 99 50 0.254mm

IDE REGI 1 99 50 0.254mm

IDE REGI 1 99 50 0.254mm

REGI 1 99 50 0.254mm

July, 20074-96ADJ 10.3.1


ADJ 10.3.1 IIT Lead Edge/Side Edge RegistrationPurposeTo obtain the home position in the IIT lead edge (slow scan)/IIT side edge (fast scan) direction.

Check1. Set the Test Pattern 499T247 (A3) on the platen, so that there is no gap between it and

the Rear Registration Guide. Make 3 copies using 100% R/E and A3 SEF paper.

2. Measure the lead edge and side edge of the 3rd copy (Figure 1).

Lead edge: part A in the figure

Side edge: part B in the figure

Figure 1 IIT Lead Edge/Side Edge Registration

3. Check that the measured values for letions of the corresponding mode.

Adjustment1. Enter the Diagnostic Mode, and use th

until the measured values for lead edspecifications.

When the measured value is sho

When the measured value is long

2. After the adjustment, again set the Teis no gap between it and the Rear RegA3 SEF paper.

3. Repeat the procedure until the measuwithin the specifications.

Table 1 Specifica

Item Simplex

Lead edge (A) 10 1.6mm

Side edge (B) 5 2.1mm

Chain Func Sub System

Name

20 1 PH REGI ADJUSTMEN

20 41 PH TRAY 1 for NormalADJ

20 42 PH TRAY 2 for NormalADJ

20 43 PH MSI for Normal LEADJ

6 20 ROS ALL TRAY - LASERADJUSTMENT

6 21 ROS TRAY 1 - LASER SADJUSTMENT

6 22 ROS TRAY 2 - LASER SADJUSTMENT

6 26 ROS MSI - LASER SIDEADJUSTMENT

ADJ 11.1.1Repairs and Adjustments

ADJ 11.1.1 Carriage Assembly Alignment (Parallelism)

mbly Alignment (Parallelism)

, and make a copy in Platen Mode.

m step 1 as needed.


Initial Issue

Purpose• To align the Carriage Assembly with the IIT Upper Cover.

• To prevent optical image skew in Platen Glass Mode.


Adjustment1. Remove the following parts:



• IIT Upper Cover (REP 10.2.1)

2. Adjust until the Carriage Assembly and the IIT Under Cover are parallel (Figure 1).

1 Loosen the Stop Screw.

2 Move the Carriage Assembly all the way to the right.

3 Turn the Adjustment Screw to adjust.

4 Tighten the Stop Screw.

Reference: Turning the Adjustment Screw counterclockwise moves the front of the Car-riage Assembly to the left.

Figure 1 Carriage Asse

3. Return the machine to its original state

4. Check for optical skew, and repeat fro

WorkCentre 5020

Initial Issue
July, 20074-98ADJ 11.1.1

Parts Lists

5 Parts Lists.................................................................... 5-31.................................................................... 5-32

.................................................................... 5-33................................................................... 5-34

.................................................................... 5-35

.................................................................... 5-36

.................................................................... 5-37t ................................................................... 5-38.................................................................... 5-39.................................................................... 5-40.................................................................... 5-41

.................................................................... 5-42

.................................................................... 5-43

.................................................................... 5-44

.................................................................... 5-45F 2) ........................................................... 5-46F 2) ........................................................... 5-47

.................................................................... 5-48

.................................................................... 5-49

.................................................................... 5-50

.................................................................... 5-51


Initial Issue

OverviewIntroduction ..................................................................................................................... 5-3Subsystem Information ................................................................................................... 5-4Symbology ...................................................................................................................... 5-5

Parts Lists

DrivePL 1.1 IOT Motor............................................................................................................. 5-7

Paper TransportPL 2.1 Tray 1................................................................................................................... 5-8PL 2.2 Tray 1 Frame Accessory...................................................................................... 5-9

Paper TrayPL 2.3 Tray 1 Components (1 OF 2) ............................................................................... 5-10

Paper TransportPL 2.4 Tray 1 Components ( 2 OF 2).............................................................................. 5-11PL 2.5 Tray 1 Frame Components.................................................................................. 5-12PL 2.6 Tray 1 Frame Components (2 OF 2) ................................................................... 5-13PL 2.7 No Paper Sensor Housing ................................................................................... 5-14PL 2.8 Registration.......................................................................................................... 5-15PL 2.9 Registration Component ...................................................................................... 5-16

ROSPL 3.1 ROS ..................................................................................................................... 5-17

CRUPL 4.1 Drum Cartridge .................................................................................................... 5-18PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................ 5-19PL 4.3 Transfer ............................................................................................................... 5-20PL 4.4 Transfer Corotron Housing Component............................................................... 5-21

FuserPL 5.1 Fuser.................................................................................................................... 5-22

Exit TransportPL 6.1 Exit Transport ...................................................................................................... 5-23PL 6.2 Exit Transport Component (Simplex)................................................................... 5-24

Simplex / Duplex Module and Bypass TrayPL 7.1 Simplex Module ................................................................................................... 5-25PL 7.2 Left Hand Cover Assembly .................................................................................. 5-26PL 7.5 Bypass Tray Accessory ....................................................................................... 5-27PL 7.6 Bypass Tray Component ..................................................................................... 5-28

ElectricalPL 8.1 AIOC PWB, LVPS, Power Switch........................................................................ 5-29PL 8.2 HVPS, Interlock Switch, Duplex PWB ................................................................. 5-30

PL 8.3 Control Panel Accessory..................PL 8.4 Control Panel Component................

CoverPL 9.1 Front / Top Cover.............................PL 9.2 Rear / Right Cover and NOHAD Fan

IITPL 10.1 IIT Accessory .................................PL 10.2 IIT Component (1 OF 2).................PL 10.3 IIT Component (2 OF 2).................PL 10.4 IIT Upper Cover Cover ComponenPL 10.5 IIT Under Cover Component..........PL 10.6 IIT Carriage Component ................PL 10.7 Center Plate Component ...............

Single Tray ModulePL 11.1 Single Tray Module ........................PL 11.2 Tray 2 Component (1 OF 3)...........PL 11.3 Tray 2 Component (2 OF 3)...........PL 11.4 Tray 2 Component (3 OF 3)...........PL 11.5 Single Tray Frame Component (1 OPL 11.6 Single Tray Frame Component (2 OPL 11.7 STM No Paper Sensor...................

StandPL 12.1 Stand Component ..........................

Common HardwareCommon Hardware .....................................Part Number Index ......................................

WorkCentre 5020

Initial Issue
July, 20075-2
Parts Lists

IntroductionParts List

Introduction

identified in the Symbology section.

air or adjustment procedure, the procedure number on in the parts lists e.g. (REP 5.1, ADJ 5.3)

n/Enlargement

omputer Systems Interface

Table 2

ng Companies

Meaning

s Operations

erican Solutions Group - US

erican Solutions Group -

urope

Table 1

Meaning

07/26/20075-3WorkCentre 5020

OverviewThe Parts List section identifies all part numbers and the corresponding location of all spared subsystem components.

OrganizationParts Lists

Each item number in the part number listing corresponds to an item number in the related illus-tration. All the parts in a given subsystem of the machine will be located in the same illustration or in a series of associated illustrations.

Electrical Connectors and Fasteners

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used in the machine. A part number listing of the connectors is included.

Common Hardware

The common hardware is listed in alphabetical order by the letter or letters used to identify each item in the part number listing and in the illustrations. Dimensions are in millimeters unless otherwise identified.

Part Number Index

This index lists all the spared parts in the machine in numerical order. Each number is followed by a reference to the parts list on which the part may be found.

Other InformationAbbreviations

Abbreviations are used in the parts lists and the exploded view illustrations to provide informa-tion in a limited amount of space. The following abbreviations are used in this manual:

SymbologySymbology used in the Parts List section is

Service Procedure ReferencingIf a part or assembly has an associated repwill be listed at the end of the part descripti

Table 1

Abbreviation Meaning

A3 297 x 594 Millimeters



AD Auto Duplex

AWG American Wire Gauge

EMI Electro Magnetic Induction

GB Giga Byte

KB Kilo Byte

MB Mega Byte

MM Millimeters

MOD Magneto Optical Drive

NOHAD Noise Ozone Heat Air Dirt

PL Parts List

P/O Part of

R/E Reductio

REF: Refer to

SCSI Small C

W/ With

W/O Without

Operati

Abbreviation

AO America

NASG - US North Am

NASG - Canada

North AmCanada

XE Xerox E

Abbreviation

WorkCentre 5020
07/26/2007
5-4Subsystem InformationParts List

Subsystem InformationUse of the Term “Assembly”The term “assembly” will be used for items in the part number listing that include other itemized parts in the part number listing. When the word “assembly” is found in the part number listing, there will be a corresponding item number on the illustrations followed by a bracket and a list-ing of the contents of the assembly.

BracketsA bracket is used when an assembly or kit is spared, but is not shown in the illustration. The item number of the assembly or kit precedes the bracket; the item numbers of the piece parts follow the bracket.

TagThe notation “W/Tag” in the parts description indicates that the part configuration has been updated. Check the change Tag index in the General Information section of the Service Data for the name and purpose of the modification.

In some cases, a part or assembly may be spared in two versions: with the Tag and without the Tag. In those cases, use whichever part is appropriate for the configuration of the machine on which the part is to be installed. If the machine does not have a particular Tag and the only replacement part available is listed as “W/Tag”, install the Tag kit or all of the piece parts. The Change Tag Index tells you which kit or piece parts you need.

Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate number on the Tag matrix.

SymbologyParts List

Symbology A Tag number within a circle having a shaded bar and pointing to an item number shows that the configuration of the part shown is the configuration before the part was changed by the Tag

ithout Tag Symbol

07/26/20075-5WorkCentre 5020

A Tag number within a circle pointing to an item number shows that the part has been changed by the tag number within the circle (Figure 1). Information on the modification is in the Change Tag Index.

Figure 1 With Tag Symbol

number within the circle (Figure 2).

Figure 2 W

WorkCentre 5020

nd having a shaded bar shows that the entire draw-ged by the tag number within the circle (Figure 4).

wing Without Tag Symbol

07/26/20075-6Symbology

Parts List

A tag number within a circle with no apex shows that the entire drawing has been changed by the tag number within the circle (Figure 3). Information on the modification is in the Change Tag Index.

Figure 3 Entire Drawing With Tag Symbol

A tag number within a circle with no apex aing was the configuration before being chan

Figure 4 Entire Dra

PL 1.1Parts List
07/26/2007
5-7WorkCentre 5020

PL 1.1 IOT MotorItem Part Description

1 007K94880 IOT Motor (REP 1.1.1)2 120E22470 Push Tie3 – Gear Pulley4 – Cover5 – Belt6 – Traceability Label (Not Spared)

WorkCentre 5020

PL 2.1 Tray 1

07/26/20075-8PL 2.1

Parts List

Item Part Description

1 050K57460 Tray 1 Assembly2 – Tray Stopper3 – Label (Not Spared)

PL 2.2Parts List

PL 2.2 Tray 1 Frame Accessory

07/26/20075-9WorkCentre 5020


1 – Tray 1 Frame2 848K01660 No Paper Sensor3 007K97780 Drive Gear Assembly4 – Bracket (P/O Item 3)5 – Gear (37T/23T) (P/O Item 3)6 – Gear (41T/22T) (P/O Item 3)7 007K97790 Link Gear8 807E19430 Gear (61T)9 809E73520 Link Spring10 – Clutch Bracket (Not Spared)11 807E19440 Gear (29T/29T)12 013E25920 Bearing13 121K40770 Tray 1 Feed Clutch (REP 2.2.1)14 801K25580 Interlock Switch Frame Assembly

WorkCentre 5020

PL 2.3 Tray 1 Components (1 OF 2)

07/26/20075-10PL 2.3

Parts List


1 – Tray (Not Spared)2 – Tray Front Cover (Not Spared)3 – Bottom Plate Assembly (Not

Spared)4 – Bottom Plate (P/O Item 3)5 – Bottom Pad (P/O Item 3)6 013E25881 Bearing7 059K33051 Roll And Shaft Assembly8 – Feed Shaft (P/O Item 7)9 059K32773 Feed Roll (REP 2.3.1)10 – Cover (Not Spared)11 – End Guide (Not Spared)12 – Pivot (Not Spared)13 – Spring (Not Spared)14 – Stopper (Not Spared)

PL 2.4Parts List

PL 2.4 Tray 1 Components ( 2 OF 2)

07/26/20075-11WorkCentre 5020


1 – Front Side Guide (Not Spared)2 – Paper Guide (Not Spared)3 – Rear Side Guide (Not Spared)4 – Retard Shaft (Not Spared)5 – Pad Spring (Not Spared)6 019K07086 Retard Pad7 – Label (Max) (Not Spared)8 – Pinion Gear (Not Spared)9 – Bottom Stopper (Not Spared)10 809E54170 Stopper Spring11 – Earth Plate (Not Spared)

WorkCentre 5020

PL 2.5 Tray 1 Frame Components

07/26/20075-12PL 2.5

Parts List


1 – Sensor Block (Not Spared)2 110E11580 Tray 1 Interlock Switch3 130E87090 Tray 1 Feed Sensor (REP 2.5.1)4 120E29540 Actuator5 – Feed Chute (Not Spared)6 – Upper Baffle (Not Spared)7 – Plate Spring (P/O Item 6)8 – Shaft (P/O Item 6)9 – Roll (P/O Item 6)10 – Upper Baffle (P/O Item 6)11 – Eliminator (Not Spared)12 – Sensor Bracket (Not Spared)13 – Feed Sensor Spring (Not Spared)14 – Access Cover 1 (Not Spared)

PL 2.6Parts List

PL 2.6 Tray 1 Frame Components (2

07/26/20075-13WorkCentre 5020

OF 2)Item Part Description

1 – Tray Spacer (Not Spared)2 – Enclosure Plate (Not Spared)3 – Earth Plate (Not Spared)4 005E18630 Coupling Clutch5 006K25750 Drive Feed Shaft6 807E19460 Gear (21T)7 059K48200 Take Away Roll Assembly8 413W77559 Bearing9 809E54180 Coupling Spring10 013E90840 Bearing11 013E32690 Coupling Bearing12 807E19450 Gear (16T/29T)13 – Sensor Wire Harness (Not Spared)

WorkCentre 5020

PL 2.7 No Paper Sensor Housing

07/26/20075-14PL 2.7

Parts List


1 120E23791 No Paper Actuator2 – Sensor Housing (Not Spared)3 130E87090 Tray 1 No Paper Sensor (REP

2.7.1)4 – Bracket (Not Spared)5 – Sensor Wire Harness (Not Spared)

PL 2.8Parts List

PL 2.8 Registration

07/26/20075-15WorkCentre 5020


1 059K48250 Registration Roll Assembly (REP 2.8.1)

WorkCentre 5020

PL 2.9 Registration Component

07/26/20075-16PL 2.9

Parts List


1 – Corotron Bracket (P/O PL2.8 Item 1)

2 – Registration Frame (P/O PL2.8 Item 1)

3 – Sensor Plate (P/O PL2.8 Item 1)4 130K71230 Registration Sensor Assembly5 – Wire Harness (P/O PL2.8 Item 1)6 – Registration Press Spring (P/O

PL2.8 Item 1)7 – Ground Spring (P/O PL2.8 Item 1)8 121K39710 Registration Clutch Assembly9 – Press Level Arm (P/O PL2.8 Item

1)10 – Corotron Press Spring (P/O PL2.8

Item 1)11 – Transfer Corotron Spring (P/O

PL2.8 Item 1)12 – Ground Sleeve (P/O PL2.8 Item 1)13 – Washer (P/O PL2.8 Item 1)14 – Press Roll (P/O PL2.8 Item 1)15 – Closing Roll (P/O PL2.8 Item 1)16 – Bearing (P/O PL2.8 Item 1)17 059K53230 Registration Roll18 – Clamp (P/O PL2.8 Item 1)

PL 3.1Parts List

PL 3.1 ROS

07/26/20075-17WorkCentre 5020


1 062K18161 ROS Assembly (REP 3.1.1)2 – Laser Housing (Not Spared)3 – Label (Not Spared)4 – ROS Wire Harness5 – Ground Harness (Not Spared)

WorkCentre 5020

PL 4.1 Drum Cartridge

07/26/20075-18PL 4.1

Parts List


1 101R00432 Drum Cartridge (REP 4.1.1)2 – Spring (P/O Item 5)3 – CRU Block (P/O Item 5)4 106R01277 Toner Bottle5 604K43850 CRU Blocker Kit

PL 4.2Parts List

PL 4.2 Toner Empty Sensor and Erase

07/26/20075-19WorkCentre 5020

LampItem Part Description

1 130K71400 Toner Empty Sensor (REP 4.2.1)2 122K94091 Erase Lamp (REP 4.2.2)

WorkCentre 5020

PL 4.3 Transfer

07/26/20075-20PL 4.3

Parts List


1 – Transfer Module (Not Spared) (REP 4.3.1)

2 125K93751 Transfer Corotron Housing3 014K83122 Corotron Block Assembly

PL 4.4Parts List

PL 4.4 Transfer Corotron Housing

07/26/20075-21WorkCentre 5020

ComponentItem Part Description

1 125K93751 Transfer Corotron Housing2 604K43810 Corotron Wire Kit (REP 4.4.1)3 – Spring (P/O Item 2)4 – Outboard Cover (Not Spared)5 – Latch (Not Spared)6 – Corotron Wire (P/O Item 2)

WorkCentre 5020

PL 5.1 Fuser

07/26/20075-22PL 5.1

Parts List


1 – Connector Cover (Not Spared)2 126K23581 Fuser Assembly (220V) (REP

5.1.1)– 126K24411 Fuser Assembly (110V) (REP

5.1.1)3 – AC Fuser Harness (Not Spared)4 – DC Fuser Harness (Not Spared)5 – Baffle Clip (Not Spared)6 122E92530 Fuser Lamp (220V) (REP 5.1.3)– 122E92550 Fuser Lamp (110V) (REP 5.1.3)7 022E30121 Fuser Roll (REP 5.1.4)8 022K74110 Pressure Roll Assembly (REP

5.1.5)9 130K71361 Temperature Control Sensor (REP

5.1.2)

PL 6.1Parts List

PL 6.1 Exit Transport

07/26/20075-23WorkCentre 5020


1 059K48230 Exit Transport (Simplex) (REP 6.1.1)

WorkCentre 5020

PL 6.2 Exit Transport Component

07/26/20075-24PL 6.2

Parts List

(Simplex)Item Part Description

1 – Lower Chute (P/O PL6.1 Item 1)2 059K43000 Exit Roll3 059E99331 Pinch Roll4 – Pinch Roll Support (P/O PL6.1 Item

1)5 809E76520 Pinch Spring6 013E30050 Bearing7 – Sensor Wire Harness (P/O PL6.1

Item 1)8 – Bearing (P/O PL6.1 Item 1)9 – Earth Plate (P/O PL6.1 Item 1)10 – Gear (19T) (P/O PL6.1 Item 1)11 – Gear Pulley (P/O PL6.1 Item 1)12 – Cap (P/O PL6.1 Item 1)13 – Sensor Support (P/O Item 18)14 130E87090 Fuser Exit Sensor15 – Actuator (P/O Item 18)16 – Actuator Spring (P/O Item 18)17 – Insulator (P/O Item 18)18 604K43840 Exit Sensor Kit

PL 7.1Parts List

PL 7.1 Simplex Module

07/26/20075-25WorkCentre 5020


1 802K99450 Simplex Module (REP 7.1.1)

WorkCentre 5020

PL 7.2 Left Hand Cover Assembly

07/26/20075-26PL 7.2

Parts List


1 – Left Hand Cover (Not Spared)2 – Left Hand Upper Chute (Not

Spared)3 – Left Hand Chute (Not Spared)4 – Front Stopper (P/O Item 12)5 – Pivot Retainer (P/O Item 12)6 – Latch Handle (P/O Item 13)7 – Latch (P/O Item 13)8 – Latch Shaft (P/O Item 13)9 – Main Baffle (Not Spared)10 – Rear Stopper (P/O Item 12)11 – Latch Spring (P/O Item 13)12 604K43860 Left Hand Door Kit13 604K43870 Left Hand Door Latch Kit14 – Label (Not Spared)

PL 7.5Parts List

PL 7.5 Bypass Tray Accessory

07/26/20075-27WorkCentre 5020


1 – Bypass Feed Shaft (P/O Item 22)2 – Bearing (P/O Item 22, Item 27)3 – Idler Roll (P/O Item 22, Item 28)4 – Idler Shaft (P/O Item 22, Item 28)5 – Bypass Idler Spring (P/O Item 22,

Item 24, Item 28)6 – Drive Support Bracket (P/O Item

22, Item 26)7 – Gear (42/30T) (P/O Item 22, Item

26)8 – Shaft (P/O Item 22, Item 26)9 – Idler Arm (P/O Item 22, Item 26)10 – Gear (49T) (P/O Item 22, Item 26)11 – Shaft (P/O Item 22, Item 26)12 – Shaft (P/O Item 22, Item 26)13 – Sector Gear Spring (P/O Item 22,

Item 24, Item 26)14 – Idler Arm Spring (P/O Item 22, Item

24, Item 26)15 807E17870 Gear Pulley16 – Sector Gear (P/O Item 22, Item 27)17 – Cam (P/O Item 22, Item 27)18 121E20950 Bypass Solenoid19 059K54730 Bypass Feed Roll (REP 7.5.1)20 – Feed Roll Cap (P/O Item 22, Item

29)21 – Bypass Tray (P/O Item 22)22 059K48260 Bypass Feeder Assembly23 – Label (Not Spared)24 604K43820 MSI Spring Kit (P/O Item 22)25 022E29860 Nudge Roller26 604K45750 MSI Assembly No. 2 Repair Kit27 604K45770 MSI Assembly No. 4 Repair Kit28 604K45780 MSI Assembly No. 5 Repair Kit29 604K45790 MSI Assembly No. 6 Repair Kit

WorkCentre 5020

PL 7.6 Bypass Tray Component

07/26/20075-28PL 7.6

Parts List


1 050K58051 Bypass Tray Assembly2 – Bearing (P/O Item 15)3 – Bypass Take Away Roll (P/O Item

15)4 – Lower Baffle (P/O Item 15)5 – Nudger Plate (P/O Item 14)6 – Nudger Pad (P/O Item 13, Item 14)7 – Nudger Spring (P/O Item 13, PL7.5

Item 29)8 – Gear (18T) (P/O Item 15)9 – Roll (Not Spared)10 – Retard Spring (P/O PL7.5 Item 24)11 019K08890 Retard Pad Assembly12 – Pre Shingler Bracket (P/O Item 15)13 604K43830 Bypass Retard Kit14 604K45740 MSI Assembly No. 1 Repair Kit15 604K45760 MSI Assembly No. 3 Repair Kit

PL 8.1Parts List

PL 8.1 AIOC PWB, LVPS, Power

07/26/20075-29WorkCentre 5020

SwitchItem Part Description

1 110E11320 Power Switch2 – Screw (With Washer) (Not Spared)3 – Inlet Bracket (Not Spared)4 – PWB Bracket (Not Spared)5 – Inlet (Not Spared)6 – CRUM ID Harness (Not Spared)7 – Inlet Wire Harness (Not Spared)8 – Billing Counter Harness9 960K31862 AIOC PWB (110V) (REP 8.1.1)– 960K31863 AIOC PWB (220V) (REP 8.1.1)10 105E17391 LVPS (220V) (REP 8.1.2)– 105E17411 LVPS (110V)11 – Choke Coil (Not Spared)12 – Power Cord (Not Spared)

WorkCentre 5020

PL 8.2 HVPS, Interlock Switch, Duplex

07/26/20075-30PL 8.2

Parts List

PWBItem Part Description

1 014K83141 HV Contact Block2 105E17401 HVPS (REP 8.2.1)3 801K25570 Left Hand Interlock Switch4 – Interlock Switch Wire Harness (Not

Spared)5 – Core (Not Spared)6 – Earth Plate (Not Spared)7 – Front Cover Interlock Switch (Not

Spared)8 – Earth Plate (Not Spared)9 – Harness Block (Not Spared)10 – Harness Block (Not Spared)11 – Core Clip (Not Spared)

PL 8.3Parts List

PL 8.3 Control Panel Accessory

07/26/20075-31WorkCentre 5020


1 – Support Bracket (Not Spared)2 – Control Panel Cover (Not Spared)3 962K66150 Control Panel Wire Harness4 848K04903 Control Panel (110V, 220V) (REP

8.3.1)5 – Label (Not Spared) (WorkCentre

5020)

WorkCentre 5020

PL 8.4 Control Panel Component

07/26/20075-32PL 8.4

Parts List


1 – Control Panel Panel Case (With Key) (P/O PL8.4 Item 1)

2 960K32601 UI Platen PWB Assembly (REP 8.4.1)

3 – Middle Panel (P/O PL8.4 Item 1)4 – Label (P/O PL8.4 Item 1)

PL 9.1Parts List

PL 9.1 Front / Top Cover

07/26/20075-33WorkCentre 5020


1 848E04480 Exit Cover2 604K46510 Front Cover Plate Kit3 – Front Left Cover (REP 9.1.2)4 – Output Tray (Not Spared) (REP

9.1.1)5 – Right Top Cover (Not Spared)6 – Xerox Badge Plate (P/O Item 2)7 – IIT Support Bracket (Not Spared)8 – Duct (Not Spared)9 848E04511 Front Cover10 801E04660 Strap11 105E12210 Static Eliminator

WorkCentre 5020

PL 9.2 Rear / Right Cover and NOHAD

07/26/20075-34PL 9.2

Parts List

FanItem Part Description

1 848E04501 Rear Cover (Remove Data Plate and Place on New Rear Cover) (REP 9.2.1)

2 848E04451 Right Cover (REP 9.2.2)3 127K51631 NOHAD Fan4 053E93650 Ozone Filter5 – Data Plate (Not Spared) (Remove

Data Plate and Place on New Rear Cover)

PL 10.1Parts List

PL 10.1 IIT Accessory

07/26/20075-35WorkCentre 5020


1 – IIT Right Bracket (Not Spared)2 – IIT (Not Spared)3 – Label (Not Spared)4 – Platen Cover (P/O Item 8)5 004E17510 Platen Cushion6 – Cap (Not Spared)7 – Label (Not Spared) (Error Code)8 604K46500 Platen Cover Kit (REP 10.1.1)

WorkCentre 5020

PL 10.2 IIT Component (1 OF 2)

07/26/20075-36PL 10.2

Parts List


1 848K07410 IIT Upper Cover (REP 10.2.1)2 604K44330 Hinge Kit3 – Blind Cover (Not Spared)4 – Plate Spring (P/O Item 2)

PL 10.3Parts List

PL 10.3 IIT Component (2 OF 2)

07/26/20075-37WorkCentre 5020


1 041K95870 IIT Carriage (REP 10.3.1)2 – IIT Under Cover (Not Spared)3 962K59950 Flexible Print Cable (REP 10.3.2)4 – Plate Spring (Not Spared)5 809E79910 Cable Spring (Rear)6 809E79920 Cable Spring (Front)7 – Pulley (Not Spared)

WorkCentre 5020

PL 10.4 IIT Upper Cover Cover

07/26/20075-38PL 10.4

Parts List

ComponentItem Part Description

1 848E18960 IIT Upper Cover2 090E02380 Small Platen Glass3 090E91720 Platen Glass4 815E08650 White Referance5 815E42250 Sheet (Black and White)6 – Label (Not Spared)7 – Label (Not Spared)

PL 10.5Parts List

PL 10.5 IIT Under Cover Component

07/26/20075-39WorkCentre 5020


1 – Under Cover (P/O PL10.3 Item 2)2 801K30780 Front Rail3 – Rear Frame (P/O PL10.3 Item 2)4 801E05970 Rear Rail5 – Hinge Sleeve (P/O PL10.3 Item 2)6 – Pulley (P/O PL10.3 Item 2)7 – Cable Bracket (P/O PL10.3 Item 2)8 110E11551 Platen Open Switch

WorkCentre 5020

PL 10.6 IIT Carriage Component

07/26/20075-40PL 10.6

Parts List


1 – Center Plate (P/O PL10.3 Item 1)2 – Front Mirror Frame (P/O PL10.3

Item 1)3 – Rear Mirror Frame (P/O PL10.3

Item 1)4 – Mirror Clip (P/O PL10.3 Item 1)5 – Mirror 2 Damper (P/O PL10.3 Item

1)6 – Mirror 3 Damper (P/O PL10.3 Item

1)7 – Rear Mirror Stopper (P/O PL10.3

Item 1)8 – Rear Mirror Stopper (P/O PL10.3

Item 1)9 – Mirror Weight (P/O PL10.3 Item 1)10 – Front Lamp Holder (P/O PL10.3

Item 1)11 – Rear Lamp Holder (P/O PL10.3

Item 1)12 – Sensor Plate (P/O PL10.3 Item 1)13 – Reflector (P/O PL10.3 Item 1)14 – IIT Carriage Cover (P/O PL10.3

Item 1)15 – Reflector Cover (P/O PL10.3 Item

1)16 868E12730 Sensor Plate Spring17 – Rail Contact (P/O PL10.3 Item 1)18 – Mirror Weight (P/O PL10.3 Item 1)19 121K41690 Carriage Sensor20 122E92570 Exposure Lamp (REP 10.6.1)21 127K57140 Carriage Motor22 – Mirror 1 (P/O PL10.3 Item 1)23 – Mirror 2 (P/O PL10.3 Item 1)24 – Mirror 3 (P/O PL10.3 Item 1)

PL 10.7Parts List

PL 10.7 Center Plate Component

07/26/20075-41WorkCentre 5020


1 – Len Assembly (P/O PL10.3 Item 1)2 – Drum and Carriage Cable (P/O

PL10.3 Item 1) (ACO) (REP 10.7.1)3 – Pulley (P/O PL10.3 Item 1)4 – Mirror Clip (P/O PL10.3 Item 1)5 – Mirror Frame (P/O PL10.3 Item 1)6 – Side Slider (P/O PL10.3 Item 1)7 – Rail Contact (P/O PL10.3 Item 1)8 – Rail Slider (P/O PL10.3 Item 1)9 – Front Slider (P/O PL10.3 Item 1)10 – Gear (P/O PL10.3 Item 1)11 – Gear (P/O PL10.3 Item 1)12 – Mirror Frame Bracket (P/O PL10.3

Item 1)13 – CCD Support (P/O PL10.3 Item 1)14 – Lock Plate (P/O PL10.3 Item 1)15 – Inverter PWB Bracket 1 (P/O

PL10.3 Item 1)16 – Inverter PWB Bracket 2 (Not

Spared)17 – Bracket (P/O PL10.3 Item 1)18 140E88751 Inverter PWB (REP 10.7.2)19 – Mirror 4 (P/O PL10.3 Item 1)20 – Wire Harness (P/O PL10.3 Item 1)21 – Carriage Cable (Black) (Not

Spared)22 – Carriage Cable (Silver) (P/O

PL10.3 Item 1)23 – Drum (P/O PL10.3 Item 1)

WorkCentre 5020

PL 11.1 Single Tray Module

07/26/20075-42PL 11.1

Parts List


1 050K57701 Tray 2 (REP 11.1.1)2 – Single Tray Frame (Not Spared)3 – Label (End Guide) (Not Spared)4 – Label (Caution) (Not Spared)5 – Label (Instructon) (Not Spared)

PL 11.2Parts List

PL 11.2 Tray 2 Component (1 OF 3)

07/26/20075-43WorkCentre 5020


1 – End Guide (P/O PL11.1 Item 1)2 – Tray (P/O PL11.1 Item 1)3 – Tray Front Cover (P/O PL11.1 Item

1)4 – End Guide Spring (P/O PL11.1 Item

1)5 – Earth Plate (P/O PL11.1 Item 1)6 – Cover (P/O PL11.1 Item 1)7 – End Guide Lock (P/O PL11.1 Item

1)8 – Mini Bottom Plate (P/O PL11.1 Item

1)9 – Spring (Side) (P/O PL11.1 Item 1)10 – Spring (Center) (P/O PL11.1 Item 1)

WorkCentre 5020


07/26/20075-44PL 11.3

Parts List


1 038K89761 Front Side Guide2 038K89821 Rear Side Guide3 – Tapping Screw (P/O PL11.1 Item 1)4 – Rack (P/O PL11.1 Item 1)5 – Latch (P/O PL11.1 Item 1)6 – Pinion (P/O PL11.1 Item 1)7 – Latch Spring (P/O PL11.1 Item 1)8 – Rack (P/O PL11.1 Item 1)

PL 11.4Parts List


07/26/20075-45WorkCentre 5020


1 059K48430 Tray 2 Feeder Assembly2 – Feed Chute (P/O Item 1)3 059K48660 Tray 2 Feed Roll (REP 11.4.1)4 – Feed Shaft (P/O Item 1)5 013E90840 Bearing6 – Earth Spring (P/O Item 1)7 – Core Roll (P/O Item 1)8 – Holder Seal (P/O Item 1)9 003K15530 Front Latch Assembly10 – Holder Arm (Not Spared)11 – Spring (Not Spared)12 019K09250 Retard Roll Housing13 – Retard Housing (P/O Item 12)14 – Retard Holder (P/O Item 12)15 – Retard Shaft (P/O Item 12)16 – Friction Clutch (P/O Item 12)17 – Tray 2 Retard Roll (P/O Item 12)

(REP 11.4.2)18 – Retard Plate (P/O Item 12)19 – Retard Spring (P/O PL11.1 Item 1)20 – Latch Cover (P/O PL11.1 Item 1)21 003K15540 Rear Latch Assembly22 – Spring (P/O PL11.1 Item 1)

WorkCentre 5020

PL 11.5 Single Tray Frame

07/26/20075-46PL 11.5

Parts List

Component (1 OF 2)Item Part Description

1 – STM Rear Cover (Not Spared)2 – STM Wire Harness (Not Spared)3 – Earth Cushion (Not Spared)4 – Earth Plate (Not Spared)5 110E11580 STM Interlock Switch6 – Sensor Block (Not Spared)7 130E87090 STM Feed Sensor (REP 11.5.1)8 120E28091 Feed Sensor Actuator9 055K31090 STM Baffle Assembly10 – Roll (P/O Item 9)11 – Plate Spring (P/O Item 9)12 – Shaft (P/O Item 9)13 – Baffle (P/O Item 9)14 – Eliminator (P/O Item 9)15 960K28562 STM PWB (REP 11.5.2)16 – Guide Spring (Not Spared)17 – Arm Guide (Not Spared)18 – Tray Stopper (Not Spared)19 – Upper Feed Chute20 809E74030 Feed Sensor Spring21 – Access Cover 222 – Sensor Wire Harness (Not Spared)

PL 11.6Parts List

PL 11.6 Single Tray Frame

07/26/20075-47WorkCentre 5020

Component (2 OF 2)Item Part Description

1 – Harness Holder (Not Spared)2 807E18360 Gear (Helical 21T)3 059K48440 Take Away Roll4 848K02140 No Paper Sensor Assembly5 013E32180 Bearing (220v)– 013E90840 Bearing (110V)6 807E18410 Gear (Helical 20T/36T)7 068K53590 STM Feed Clutch (REP 11.6.1)8 127K52180 STM Feed Motor (REP 11.6.2)9 807E18380 Gear (Helical 51T/15T)10 807E18390 Gear (Helical 40T/18T)11 807E18400 Gear (Helical 37T)12 – Tray Rear Stopper (Not Spared)13 – Earth Plate (Not Spared)14 – Bearing (Not Spared)

WorkCentre 5020

PL 11.7 STM No Paper Sensor

07/26/20075-48PL 11.7

Parts List


1 – Actuator Support (P/O PL11.6 Item 4)

2 120E29630 No Paper Sensor Actuator3 130E87090 No Paper Sensor (REP 11.7.1)4 – Sensor Housing (P/O PL11.6 Item

4)

PL 12.1Parts List

PL 12.1 Stand Component

07/26/20075-49WorkCentre 5020


1 – Stand (Not Spared)2 017K93121 Caster3 017K93132 Caster (With Stopper)4 017E12010 Locator Peg5 121E93360 Catch Magnet6 – Front Door (Not Spared)7 – Stand Hinge (Not Spared)8 – Door Hinge (Not Spared)9 – Guide (Not Spared)10 017E98760 Support11 – Screw (Not Spared)12 – Foot Cover (Not Spared)13 – Adjuster Foot (Not Spared)14 – Front Foot (Not Spared)15 – Foot Bracket (Not Spared)

WorkCentre 5020
07/26/2007
5-50Common HardwareParts List

Common Hardware Item Part Description

AA 102W37178 Countersunk Head Screw (M4x25)AB 102W38278 Countersunk Head Screw (M4x45)AC 112W27898 Pan Head Screw (M3x8)AD 113W20878 Screw (M3x8)AE 113W21478 Screw (M3x14)AF 113W27688 Pan Head Screw (M3x6)AG 114W27678 Bind Head Tapping Screw (M3x6)AH 114W27878 Bind Head Tapping Screw (M3x8)AJ 153W16088 Tapping Screw (M4x10)AK 153W16288 Tapping Screw (4Mx12)AL 153W17688 Tapping Screw (3Mx6)AM 153W17888 Tapping Screw (3Mx8)AN 153W18088 Tapping Screw (3Mx10)AP 153W18288 Tapping Screw (3Mx12)AQ 153W18488 Tapping Screw (3Mx14)AR 153W27678 Bind Head Tapping Screw (M3x6)AS 153W27878 Bind Head Tapping Screw (M3x8)AT 153W28078 Bind Head Tapping Screw (M3x10)AU 158W27678 Screw (M3x6)AV 158W27878 Screw (M3x8)AW 252W27450 Nylon Washer (6)AX 354W15278 E-ClipAY 354W18278 E-ClipAZ 354W19278 E-ClipBA 354W21278 E-ClipBB 354W24278 E-ClipBC 354W27254 KL-ClipBD 354W27278 E-ClipBE 158W36878 Screw (M4x8)BF 158W36078 Screw (M4x10)

Part Number IndexParts List

Part Number Index

.6

.1

.8

.5

1.4

1.6

1.4

.9

.5

.2

.1

1.6

0.4

0.4

.1

.1

.1

.2

.1

.1

.1

0.5

1.5

.5

.1

.7

1.5

.5

1.7

.5

.9

.2

0.6

2.1

.1

.1

0.6

.2

.3

.4

.1

Table 1 Part Number Index

List

07/26/20075-51WorkCentre 5020


Part Number Part List

003K15530 PL 11.4

003K15540 PL 11.4

004E17510 PL 10.1

005E18630 PL 2.6

006K25750 PL 2.6

007K94880 PL 1.1

007K97780 PL 2.2

007K97790 PL 2.2

013E25881 PL 2.3

013E25920 PL 2.2

013E30050 PL 6.2

013E32180 PL 11.6

013E32690 PL 2.6

013E90840 PL 11.4

013E90840 PL 11.6

013E90840 PL 2.6

014K83122 PL 4.3

014K83141 PL 8.2

017E12010 PL 12.1

017K93121 PL 12.1

017K93132 PL 12.1

017E98760 PL 12.1

019K07086 PL 2.4

019K08890 PL 7.6

019K09250 PL 11.4

022E29860 PL 7.5

022E30121 PL 5.1

022K74110 PL 5.1

038K89761 PL 11.3

038K89821 PL 11.3

041K95870 PL 10.3

050K57460 PL 2.1

050K57701 PL 11.1

050K58051 PL 7.6

053E93650 PL 9.2

055K31090 PL 11.5

059K32773 PL 2.3

059K33051 PL 2.3

059K43000 PL 6.2

059K48200 PL 2

059K48230 PL 6

059K48250 PL 2

059K48260 PL 7

059K48430 PL 1

059K48440 PL 1

059K48660 PL 1

059K53230 PL 2

059K54730 PL 7

059E99331 PL 6

062K18161 PL 3

068K53590 PL 1

090E02380 PL 1

090E91720 PL 1

101R00432 PL 4

105E12210 PL 9

105E17391 PL 8

105E17401 PL 8

105E17411 PL 8

106R01277 PL 4

110E11320 PL 8

110E11551 PL 1

110E11580 PL 1

110E11580 PL 2

120E22470 PL 1

120E23791 PL 2

120E28091 PL 1

120E29540 PL 2

120E29630 PL 1

121E20950 PL 7

121K39710 PL 2

121K40770 PL 2

121K41690 PL 1

121E93360 PL 1

122E92530 PL 5

122E92550 PL 5

122E92570 PL 1

122K94091 PL 4

125K93751 PL 4

125K93751 PL 4

126K23581 PL 5

Part Number Part

WorkCentre 5020

1.6

.2

.2

.6

.6

.4

.6

.2

1.5

.2

0.3

0.3

0.4

0.4

.2

1.6

.2

.1

.2

.1

.3

0.2

0.4

0.6

1.5

.1

.1

.4

0.3

.3

rt Number Index

List

07/26/20075-52Part Number Index

Parts List

126K24411 PL 5.1

127K51631 PL 9.2

127K52180 PL 11.6

127K57140 PL 10.6

130K71230 PL 2.9

130K71361 PL 5.1

130K71400 PL 4.2

130E87090 PL 11.5

130E87090 PL 6.2

130E87090 PL 11.7

130E87090 PL 2.7

130E87090 PL 2.5

140E88751 PL 10.7

413W77559 PL 2.6

604K43810 PL 4.4

604K43820 PL 7.5

604K43830 PL 7.6

604K43840 PL 6.2

604K43850 PL 4.1

604K43860 PL 7.2

604K43870 PL 7.2

604K44330 PL 10.2

604K45740 PL 7.6

604K45750 PL 7.5

604K45760 PL 7.6

604K45770 PL 7.5

604K45780 PL 7.5

604K45790 PL 7.5

604K46500 PL 10.1

604K46510 PL 9.1

801E04660 PL 9.1

801E05970 PL 10.5

801K25570 PL 8.2

801K25580 PL 2.2

801K30780 PL 10.5

802K99450 PL 7.1

807E17870 PL 7.5

807E18360 PL 11.6

807E18380 PL 11.6

807E18390 PL 11.6

807E18400 PL 11.6


Part Number Part List

807E18410 PL 1

807E19430 PL 2

807E19440 PL 2

807E19450 PL 2

807E19460 PL 2

809E54170 PL 2

809E54180 PL 2

809E73520 PL 2

809E74030 PL 1

809E76520 PL 6

809E79910 PL 1

809E79920 PL 1

815E08650 PL 1

815E42250 PL 1

848K01660 PL 2

848K02140 PL 1

848E04451 PL 9

848E04480 PL 9

848E04501 PL 9

848E04511 PL 9

848K04903 PL 8

848K07410 PL 1

848E18960 PL 1

868E12730 PL 1

960K28562 PL 1

960K31862 PL 8

960K31863 PL 8

960K32601 PL 8

962K59950 PL 1

962K66150 PL 8

Table 1 Pa

Part Number Part

General Procedures

General Procedures


Initial Issue

6 DiagnosticsDiagnostic Mode ............................................................................................................. 6-3Basic Operations of the Diagnostic Mode ....................................................................... 6-4IOT Diagnostics............................................................................................................... 6-5

General ProceduresGP1 Serial Number Locations......................................................................................... 6-31

General InformationSpecifications .................................................................................................................. 6-33Tools ............................................................................................................................... 6-38Consumables .................................................................................................................. 6-39Glossary of Terms........................................................................................................... 6-39

WorkCentre 5020

Initial Issue
July, 20076-2
General Procedures

Diagnostic ModeGeneral Procedures

ors in the engine, IIT, and Trays. Refer to nd their Chain Function Codes.

ids and clutches in the engine, IIT, and s that can be operated and their Chain

Error Histories. Refer to Program Function

from the MCU or through the Controller.

/product number, SW version, Error

ous parameters in NVM.


Initial Issue

Diagnostic ModeThis mode is used by service engineers to solve problems in the field and is intended to iden-tify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following diagnostic functions can be run from the Control Panel:

Function Overview

Parts Diagnostics Input Diagnostics This can be used to check the status of the various sensInput Diagnostics for the sensors that can be checked a

Output Diagnostics This can be used to operate the various motors, solenoTrays. Refer to Output Diagnostics for the componentFunction Codes.

Program Function Initialization This can be used to initialize the NVM, Counters, and for the items that can be initialized.

Test Print This can be used to generate an independent test print Refer to Program Function.

Check This can be used to check the total print counter, serialHistories, etc. Refer to Program Function.

NVM Check and Change of Settings Checking the NVM value and changing the settings

This is used to check and change the values of the vari

WorkCentre 5020

Initial Issue

tionn input method in the Diagnostic Mode.

digits. If the Chain/Function Code is "1," at goes beyond the 2nd digit will be ignored.

input, press the "C" button. eturned to the Code input screen.

g the [Start] button after inputting a Function Code r you to the initial screen of Function input.

he "C_ " (Chain Code input screen) is shown on the

ode. space, and the "_" will move to the right.

the second digit space.

_

1 _

1 2

July, 20076-4

General Procedures

Basic Operations of the Diagnostic Mode

Display: Displays the menus and their results.

Keypad: Inputs Chain Function Codes.

[Start] button: Displays the Diagnostics Menu.

[Stop] button: Pauses/Stops the diagnostic.

How to Enter the Diagnostic ModePress and hold down the [0] button on the keypad for 4 seconds or longer, and then press (and quickly release) the [Start] button while still keeping the [0] button pressed.

Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display. The "_" is blinking.

How to Exit the Diagnostic ModeSwitch the machine OFF and then ON again.

How to Input the Chain and FuncThe following shows the Chain and Functio

A Chain/Function Code must be input as 2 it must be input as "01." Any input value th

To clear the Chain/Function Code that was Both digits will be cleared, and you will be r

When inputting the Function Code, pressinthat is out of the specified range will transfe

Enter the Diagnostic Mode and check that tdisplay. The "_" should be blinking.

Use the keypad to enter the 2-digit Chain CThe first number will appear in the first digit

Input the next number, and it will appear in

C _

C

C

C

General Procedures

Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display. An "F" and the blinking "_" are shown on the Function Code input screen.

IOT Diagnostics

the status of the various sensors in the engine, IIT,

nitoring and return you to the Function Code input e [Start] button again.

f Data Meaning

Side) L: Cover is closedH: Cover is open

2) L/H L: Cover is closedH: Cover is open

1) LOW L: Cover is closedH: FCover is open

OVER L: Cover is closedH: Cover is open

VER Open L: Cover is closedH: Cover is open

ome Sensor L: Sensor is exposedH: Sensor is blocked

aper Sensor L: Paper presentH: No paper

aper Sensor L: Paper presentH: No paper

ensor L: No paperH: Paper present

Sensor L: No paperH: Paper present

Sensor L: No paperH: Paper present

DY Level is highHot-Line Control

ridge L: No Drum CartridgeH: Cartridge present


Initial Issue

Use the keypad to enter the 2-digit Function Code.

Pressing the [Start] button will then run the specified Diagnostic Code.

How to Interrupt a DiagnosticPress the [Stop] button when the diagnostic is still running.

Stopping a diagnostic that is running will return you to the Function Code input screen.

Pressing the [AC] button will return you to the Chain Code input screen (“C_”).

Input DiagnosticsThe Input Diagnostics can be used to checkand Trays.

Pressing the [Stop] button will stop the moscreen. To resume the monitoring, press th

FF _

F 2 _

FF 2 3

Chain Func Sub Contents o

01 01 PH L/H (Left COVER

01 10 TRAY STM (TrayCOVER

01 11 PH L/H (Tray COVER

01 12 PH FRONT C

05 10 IIT Platen CO

05 11 IIT Carriage H

07 07 TRAY Tray1 No P

07 08 TRAY STM No P

08 05 PH IOT Regi S

08 06 TRAY STM Feed

08 07 TRAY Tray1 Feed

08 47 TRAY FEED REASIGNAL

09 02 XERO Drum CartDetected

WorkCentre 5020

Initial Issue

Motor High n

Move the Carriage in the scan direction at 80mm/sec. NOTE: After the scan, the Carriage stops beyond the end position. Pressing the [Start] but-ton again returns the Car-riage to the home position. After another scan, the Carriage stops beyond the end position. Turn the power off and on to return the Carriage to the home position.

Motor High urn

Move the Carriage toward home position at 80mm/sec. NOTE: See 05-20.

Motor Low n

Move the Carriage in the scan direction at 40mm/sec. NOTE: See 05-20.

Motor Low urn

Move the Carriage toward home position at 40mm/sec. NOTE: See 05-20.

or ON ROS Motor Start & Stop

stration

d Clutch

d Clutch

d Motor

olenoid

(LOW E)

of Data Meaning

July, 20076-6

General Procedures

Output DiagnosticsThe Output Diagnostics can be used to operate and check the status of the various motors, solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every component, and whether or not the component is operating properly can be determined by checking the operation from outside.

When a component is operating, "run" is displayed.

Pressing the [Stop] button will stop the operation of the component and return you to the Func-tion Code input screen.

To resume the operation of the specified component, press the [Start] button again.

09 07 XERO Toner Empty Sensor L: Toner availableH: Toner depleted

10 23 PH Fuser Exit Sensor L: No paperH: Paper present

10 60 FUSER Nohad Fan Fail Monitor L: Able to monitor FUSER FAN FAIL H: Unable to monitor FUSER FAN FAIL

Chain Func Sub Contents of Data Meaning

04 01 PH IOT Motor ON

04 02 FUSER Nohad Fan Motor (HIGH SPEED)

Fuser Fan changes from Low to High speed


rr u n

FF 2 3

05 20 IIT Carriage Speed sca

05 21 IIT Carriage Speed ret

05 22 IIT Carriage Speed sca

05 23 IIT Carriage Speed ret

06 15 ROS ROS Mot

08 10 PH IOT RegiClutch

08 11 TRAY STM Fee

08 12 TRAY Tray1 Fee

08 13 TRAY STM Fee

08 17 PH Bypass S

09 04 XERO HVPS ONVOLTAG

Chain Func Sub Contents

General Procedures

Clearing the error will return you to the Function Code input screen.

tton again.

a test print will stop the feeding of additional paper, return you to the Function Code input screen.

fault values.

isplayed.

ill be returned to the Function Code input screen.


_

u n


Initial Issue

Program FunctionThe Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the following functions:

• Test Print

• Initialize NVM

• Check Error History

• Check Print Count

• Display Version

• Clear Error History

• Display Serial Number, Product Number

Test Print [23-10], [23-01]

There are two test print modes: one that outputs the Controller built-in pattern, and another that outputs the MCU built-in pattern.

NOTE: Before running either of these test prints, you must check and make sure that the appli-cable NVM settings are correct. See Summary of Program Functions.

During a test print, "run" is displayed.

Once the test print starts, an error code will be displayed if an error occurs while printing.

To resume the test print, press the [Start] bu

Pressing the [Stop] button in the middle of output any paper that was already fed, and

Initialize NVM [20-58]

This will return the NVM settings to their de

While the NVM is being initialized, "run" is d

When NVM initialization is complete, you w

09 05 XERO HVPS ON (HIGH VOLTAGE)

09 06 XERO Pre-Charge Erase Lamp

rr u n

CC 1

FF

rr

WorkCentre 5020

Initial Issue

sions of the Controller and the MCU.

mware version, starting from the highest order (left-

ill be returned to the Function Code input screen.

n" is displayed.

, you will be returned to the Function Code input

er of the machine.

serial number, starting from the highest order (left-

splayed, you will be returned to the Function Code

1122aa1

u n

113 46 79 01

July, 20076-8

General Procedures

Display Error History [40-01]

This can be used to check for the last 20 errors.

Pressing the [Start] button will display the error codes, starting with the most recent error.

When the last error is displayed, press the [Start] key to return to the Function Code input screen.

Pressing the [Stop] key during the display will stop it and return you to the Function Code input screen.

Check Print Count [25-01]

This can be used to check the total print count. The display is in decimal numbers.

The initial display shows the first 3 digits of the print count. Pressing the [Start] button will show you the next 3 digits.

Pressing the [Start] button again will return you to the Function Code input screen.

Display Firmware Version [29-49]

This can be used to check the firmware ver

Pressing the [Start] button will display the firmost) digit.

Once everything has been displayed, you w

Clear Error History [20-59]

This can be used to clear the Error History.

While the Error History is being cleared, "ru

Once the Error History has been clearedscreen.

Display Serial Number [25-20]

This can be used to display the serial numb

Pressing the [Start] button will display the most) digit.

Once the whole serial number has been diinput screen.

JJ 6 1EE 1 6JJ 1 6

FF _

1177 1 6

FF 1

FF

rr

225588FF

General Procedures

Display Product Code [25-21]


Initial Issue

This can be used to display the product code of the machine.

Pressing the [Start] button will display the product code, starting from the highest order (left-most) digit.

Once the whole product code has been displayed, you will be returned to the Function Code input screen.

FF _

WorkCentre 5020

Initial Issue

system data.

system data between old and new MCU

d.

using the following NVM settings:

er digits) and

gits). The display is divided into 2 the low-order digits.

r (10 digits). The display is divided into 4 llowed by 3 sets of 3 digits.

e (8 digits). The display is divided into 3 , followed by 2 sets of 3 digits.

he Controller. The display is divided into st-order digit.

he MCU. The display is divided into 3 order digit.

with the most recent error code.

July, 20076-10

General Procedures

Summary of Program Functions

Chain Function Sub Contents of Data Meaning

20 58 Initialize MCU NVM Initialize Sets the initial value in the MCU's

20 59 Initialize Clear Error History Clears the Error History.

20 60 Initialize MCU NVM Update Sets the initial value in additional versions.Use "DIAG EXECUTE" comman

23 10 Test Print Test Print Executes test pattern printing.

23 01 Test Print Print Controller built-in pattern Prints the Controller built-in grid, 1-Sided or 2-Sided: 23-20Paper Source: 23-21Number of prints: 23-27 (high-ord23-26 (low-order digits)

25 01 Check Display total print counter Displays the total print count (6 diportions: the high-order digits and

25 20 Check Display machine serial number Displays the machine serial numbeportions: the highest-order digit, fo

25 21 Check Display machine product code Displays the machine product codportions: the 2 highest-order digits

29 50 Check Display Controller firmware version Displays the firmware version of t3 portions, starting from the highe

29 49 Check Display MCU firmware version Displays the firmware version of tportions, starting from the highest-

40 01 Check Display Error History Displays the Error History, starting

General Procedures

NVM Settings Mode


Initial Issue

Basic Operations of the NVM Settings Mode

The NVM Settings Mode allows you to check or change the value of each NVM setting.

Initially, the current value of the specified NVM item is shown as blinking.

Using the keypad to input a value shows the value as blinking.

Pressing the [C] button clears the value that was input and leaves the current value as blinking.

Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to the Function Code input screen after 2 seconds has passed.

If the [Start] button is pressed when "_" is displayed, or when the input value is outside the range of possible settings, the input value is treated as invalid while the current value is shown as blinking. You will then be returned to the Function Code input screen after 4 seconds has passed.

See List of NVM Settings.

33

3333 1

33

33

WorkCentre 5020

Initial Issue

Remarks

0:Normal Image Area1:Wide Image Area

value paper type1: 11”x17” SEF2: A3 SEF3: 8K SEF*15: B4SEF6: 8.5”x14” SEF(Legal)7: 8.5”x13.4” SEF(Mexico Folio)8: 8.5”x13” (Folio)10: A4 SEF11: 8.5”x11” SEF(Letter)12: 16K SEF*115: B5 SEF17: 8.5”x11” LEF(Letter)

July, 20076-12

General Procedures

List of NVM Settings

NOTE: In the “CE Access” columns, “O” = yes and “X” = no.

ChainFunction Sub Contents of Data Range Unit

Initial Value

CEAccess

R W Init

06 20 ROS ALL TRAY-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 21 ROS TRAY1-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 22 ROS TRAY2-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 26 ROS MSI-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 28 ROS DUP ALL TRAY-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 29 ROS DUP TRAY1-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 30 ROS DUP TRAY2-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 34 ROS DUP MSI-LASER SIDE REGI ADJUSTMENT

1~99 0.254mm

50 O O O

06 52 ROS IMAGE AREA 0~1 - 0 O O O

07 46 TRAY Tray1-paper size 0~254 1mm 2 O O O

General Procedures

value paper type1: 11”x17” SEF2: A3 SEF3: 8K SEF*15: B4SEF6: 8.5”x14” SEF(Legal)7: 8.5”x13.4” SEF(Mexico Folio)8: 8.5”x13” (Folio)10: A4 SEF11: 8.5”x11” SEF(Letter)12: 16K SEF*115: B5 SEF17: 8.5”x11” LEF(Letter)

value paper type1: 11”x17” SEF2: A3 SEF3: 8K SEF*15: B4SEF6: 8.5”x14” SEF(Legal)7: 8.5”x13.4” SEF(Mexico Folio)8: 8.5”x13” (Folio)10: A4 SEF11: 8.5”x11” SEF(Letter)12: 16K SEF*115: B5 SEF17: 8.5”x11” LEF(Letter)18: 5.5”x8.5” S19: A5 S

Image input is delayed when Set Value is increased.Min(0)=-4.46mm, Max(66)=4.46mm, Initial(33)=0mm

Image input is delayed when Set Value is increased.


CE

Remarks


Initial Issue

07 47 TRAY Tray2-paper size 0~254 1mm 2 O O O

07 48 TRAY MSI Paper size 0~254 1mm 2 O O O

20 01 PH LEAD REGI ADJUSTMENT - ALL TRAY

0~60 0.146mm

30 O O O

20 41 PH TRAY1 for Normal LEAD REGI ADJ

0~60 0.146mm

30 O O O

20 42 PH TRAY2 for Normal LEAD REGI ADJ

0~60 0.146mm

30 O O O


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue



Loop increases when Set Value is increased.





Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.)




0: Simplex1: Duplex

Remarks

July, 20076-14

General Procedures

20 43 PH SMH for Normal LEAD REGI ADJ

0~60 0.146mm

30 O O O

20 45 PH DUP ALL SIZE for Normal LEAD REGI ADJ

0~60 0.146mm

30 O O O

20 46 PH ALL TRAY - REGI LOOP TIMER

0~66 0.438mm

33 O O O

20 47 PH TRAY1 for Normal Paper - REGI LOOP TIMER

0~66 0.438mm

33 O O O

20 48 PH TRAY2 for Normal Paper - REGI LOOP TIMER

0~66 0.438mm

33 O O O

20 49 PH SMH for Normal Paper - REGI LOOP TIMER

0~66 0.438mm

11 O O O

20 51 PH DUP for Normal Paper - REGI LOOP TIMER

0~66 0.438mm

33 O O O

21 09 HFSI Last 2 of Fuser discharging Number

0~99 1 0 O O X

21 19 HFSI 5th & 6th Fuser discharging Number

0~99 1 0 O O X

21 29 HFSI 3rd & 4th Fuser discharging Number

0~99 1 0 O O X

21 39 HFSI 1st 2 of Fuser discharging Number

0~3 1 0 O O X

23 20 PH Simplex/Duplex 0~1 1 O O O


Initial Value

CEAccess

R W Init

General Procedures

1: Tray1. 2: Tray2. 3: Tray3. 4: Tray4. 5: HCF. 6: MSI

0: FACE DOWN TRAY#1.1: FACE DOWN TRAY#2.2: FACE UP TRAY.3: FINISHER Bin1.4: FINISHER Top Tray

Number of Test Prints

Number of Test Prints

Only 0 clearance is possible in the write mode.("0 clearance" means all bytes change to 0 at the same time.)




CE

Remarks


Initial Issue

23 21 PH Feed Tray 1~6 1 O O O

23 22 PH Output Tray 0~4 0 O O O

23 26 PH Test Print Run Length Low Byte

0~99 1 O O O

23 27 PH Test Print Run Length High Byte

0~99 0 O O O

29 01 Billing Last 2 Dig Total Copy Counter(8 Digits)

0~99 0 O X X

29 11 Billing 3rd & 4th Dig Total Copy Counter(8 Digits)

0~99 0 O X X

29 21 Billing 1st 2 Dig Total Copy Counter(8 Digits)

0~99 0 O X X

29 04 HFSI Tray1 Last 2 Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 14 HFSI Tray1 5th & 6th Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 24 HFSI Tray1 3rd & 4th Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 34 HFSI Tray1 1st 2 Digits of Feed Capacity (8 Digits)

0~3 1 0 O O X


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue








Remarks

July, 20076-16

General Procedures

29 05 HFSI Tray2 Last 2 Digits of Feed Capacity (6 Digits)

0~99 1 0 O O X

29 15 HFSI Tray2 5th & 6th Digits of Feed Capacity (6 Digits)

0~99 1 0 O O X

29 25 HFSI Tray2 3rd & 4th Digits of Feed Capacity (6 Digits)

0~99 1 0 O O X

29 09 HFSI MSI Last 2 Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 19 HFSI MSI 5th & 6th Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 29 HFSI MSI 3rd & 4th Digits of Feed Capacity (8 Digits)

0~99 1 0 O O X

29 39 HFSI MSI 1st 2 Digits of Feed Capacity (8 Digits)

0~3 1 0 O O X

30 04 Recycle Last 2 Digits of MSI Feed Capacity (8 Digits)

0~99 1 0 O X X

30 14 Recycle 5th & 6th Digits of MSI Feed Capacity (8 Digits)

0~99 1 0 O X X

30 24 Recycle 3rd & 4th Digits of MSI Feed Capacity (8 Digits)

0~99 1 0 O X X


Initial Value

CEAccess

R W Init

General Procedures



CE

Remarks


Initial Issue

30 34 Recycle 1st 2 Digits of MSI Feed Capacity (8 Digits)

0~3 1 0 O X X

30 05 Recycle Last 2 of IOT Starting Number 0~99 1 0 O X X

30 15 Recycle 3rd & 4th IOT Starting Number

0~99 1 0 O X X

30 25 Recycle 1st 2 of IOT Starting Number 0~99 1 0 O X X

30 06 Recycle Tray1 Last 2 Digits of Feed Capacity (8 Digits)

0~99 1 0 O X X

30 16 Recycle Tray1 5th & 6th Digits of Feed Capacity (8 Digits)

0~99 1 0 O X X

30 26 Recycle Tray1 3rd & 4th Digits of Feed Capacity (8 Digits)

0~99 1 0 O X X

30 36 Recycle Tray1 1st 2 Digits of Feed Capacity (8 Digits)

0~3 1 0 O X X

30 07 Recycle Tray2 Last 2 Digits of Feed Capacity (6 Digits)

0~99 1 0 O X X

30 17 Recycle Tray2 5th & 6th Digits of Feed Capacity (6 Digits)

0~99 1 0 O X X

30 27 Recycle Tray2 3rd & 4th Digits of Feed Capacity (6 Digits)

0~99 1 0 O X X

30 37 Recycle Tray2 1st 2 Digits of Feed Capacity (8 Digits)

0~3 1 0 O X X

30 41 HFSI Last 2 Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits)

0~99 1 0 O O X

30 42 HFSI 5th & 6th Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits)

0~99 1 0 O O X


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue



It is shown whether the Recycle Tray Feed Capacity NVM was written more than 4000000 times. 0: not exceed 1: exceeded.

It is shown whether the IOT Starting Number NVM was written more than 1000000 times. 0: not exceed 1: exceeded.

CRU Remain percentage

0=OFF(Disabled), 1=20sec2=30sec, 3=60sec, 4=90sec

1=Tray12=Tray23=MSI

1=Text2=Text & Photo3=Photo

0=Lightest1=Light2=Normal3=Dark4=Darkest

Remarks

July, 20076-18

General Procedures

30 43 HFSI 3rd & 4th Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits)

0~99 1 0 O O X

30 44 HFSI 1st Two Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits)

0~3 1 0 O O X

30 61 Recycle Tray Feed Capacity MAX Over

0~1 1 0 O X X

30 62 Recycle IOT Starting Number MAX Over

0~1 1 0 O X X

33 04 CRU CRU Remain 0~100 1% 100 O X X

33 05 ESS IF UI Auto Clear Time 0~4 - 3 O O O

33 06 ESS IF Priority Paper Tray 1~3 - 1 O O O

33 07 ESS IF Document Type 1~3 - 1 O O O

33 08 ESS IF Density Adjustment 0~4 - 2 O O O


Initial Value

CEAccess

R W Init

General Procedures

0=100%1=50%2=70%(Metic),78%(Inch13&14)3=129%(Metic),141%(Inch13&14)4=200%

0=Disable1=Enable

0=Disable1=Enable

China 82=82%(=82)XC 64=64%(=64)

0=Weakest1=Weaker2=Normal3=Stronger4=Strongest

0=Weakest1=Weaker2=Normal3=Stronger5=Strongest

0=0min(Shift immediately)1=5min2=20min3=60min4=120min5=240min254=OFF(Disable)


CE

Remarks


Initial Issue

33 09 ESS IF Default Reduction / Enlargement

0~4 - 0 O O O

33 11 ESS IF Auto Tray Switch 0~1 - 1 O O O

33 12 ESS IF Auto Paper Selection 0~1 - 1 O O O

33 13 ESS IF Default Customizing Reduction / Enlargement

50~200 - 82 O O O

33 14 ESS IF Sharpness Adjustment for Copy Job

0~4 - 2 O O O

33 15 ESS IF Sharpness Adjustment for Scan Job

0~4 - 2 O O O

33 16 ESS IF MCU Low Power Mode 1~254 - 2 O O O

33 17 ESS IF MCU Sleep Mode 0~254 - 2 O O O


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue


0=OFF1=Level12=Level23=Level34=Level45=Level5

0=OFF1=Level12=Level23=Level34=Level45=Level5

0=Disable1=Single User Password Mode2=Multi User Password Mode

0=Metric1=Inch132=Inch14

0=OFF(Disabled)1=20sec2=30sec3=60sec4=90sec

0- 60sec

0- 60sec

Remarks

July, 20076-20

General Procedures

33 18 ESS IF Device Power Off Mode 0~254 - 0 O O O

33 19 ESS IF Background removal for COPY

0~5 - 2 O O O

33 20 ESS IF Background removal for SCAN

0~5 - 2 O O O

33 21 ESS IF Account Mode 0~2 - 0 O O O

33 22 ESS IF Paper Class 0~2 - 0 O O O

33 23 ESS IF Add Original Auto Clear Time 0~4 - 3 O O O

33 24 ESS IF Wait Time After MSI Jam Clear

0~60 1sec 8 O O O

33 25 ESS IF Carriage Return Default Position

0~60 1sec 7 O O O


Initial Value

CEAccess

R W Init

General Procedures

0-71=-72 to -1dot72=0dot73-144=1 to 72dot

0-23=-24 to -1dot24=0dot25-144=1 to 151dot

0-71=-72 to -1dot72=0dot73-144=1 to 72dot

0-39=-4.0 to -0.1mm40=0mm41-80=0.1 to 4.0mm

complement100=x11-99=x0.01-x0.99 (dark)101-254=x1.01-x2.54 (light)

complement100=x11-99=x0.01-x0.99 (dark)101-254=x1.01-x2.54 (light)

0-9=-1.0% to -0.1%10=0%11-20=0.1% to 1.0%

0-9=-1.0% to -0.1%10=0%11-20=0.1% to 1.0%

0-4=-5 to -1mm5=0mm1-5=1 to 5mm

0 : DC1 : CPS

0 : not installed1 : installed

CE

Remarks


Initial Issue

33 26 ESS IF Platen Fast Scan REGI Adjustment

0~144 1dot (600dpi)

72 O O O

33 27 ESS IF Platen Slow scan REGI Adjustment

0~151 1dot (600dpi)

24 O O O

33 28 ESS IF ADF Fast Scan REGI Adjustment

0~144 1dot (600dpi)

72 O O O

33 29 ESS IF ADF Slow scan REGI Adjustment

0~79 0.1mm 40 O O O

33 30 ESS IF Shading Offset for ADF 1~254 1 100 O O O

33 31 ESS IF Shading Offset for ADF 1~254 1 100 O O O

33 33 ESS IF Platen Slow Scan scale Adjustment

0~20 0.10% 10 O O O

33 35 ESS IF ADF Slow Scan scale Adjustment

0~20 0.10% 10 O O O

33 36 ESS IF ADF Loop Adjustment 0~10 1mm 5 O O O

33 37 ESS IF M/C config 0~1 - 1 O X X

33 38 ESS IF ADF installation 0~1 - 0 O O X


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue

48-57

Remarks

July, 20076-22

General Procedures

34 01 ESS IF Administrator User Login Password Low byte

48~57 - 49 O O O

34 11 ESS IF Administrator User Login Password Mid byte

48~57 - 49 O O O

34 21 ESS IF Administrator User Login Password High Byte

48~57 - 49 O O O

34 02 ESS IF User1 Login Password Low Byte

48~57 - 48 O O O

34 12 ESS IF User1 Login Password Mid byte

48~57 - 48 O O O

34 22 ESS IF User1 Login Password High byte

48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


Initial Value

CEAccess

R W Init

General Procedures

CE

Remarks


Initial Issue


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue

Remarks

July, 20076-24

General Procedures


48~57 - 48 O O O


48~57 - 48 O O O


48~57 - 48 O O O

35 23 ESS IF User1 Copy Credit 0~60 1000 0 O O O










36 01 ESS IF User1 Copy Count Low byte 0~99 - 0 O O O

36 11 ESS IF User1 Copy Count Mid byte 0~99 - 0 O O O

36 21 ESS IF User1 Copy Count High byte 0~99 - 0 O O O










Initial Value

CEAccess

R W Init

General Procedures

CE

Remarks


Initial Issue


















36 20 ESS IF User10 Copy Count Mid Byte 0~99 - 0 O O O

36 30 ESS IF User10 Copy Count High Byte 0~99 - 0 O O O

42 01 ESS IF Last 20 Fault History 1st Last 48~122 - 48 O O O

42 11 ESS IF Last 20 Fault History 1st 2nd 48~122 - 48 O O O

42 21 ESS IF Last 20 Fault History 1st 1st 48~122 - 48 O O O

42 02 ESS IF Last 20 Fault History 2nd Last 48~122 - 48 O O O

42 12 ESS IF Last 20 Fault History 2nd 2nd 48~122 - 48 O O O

42 22 ESS IF Last 20 Fault History 2nd 1st 48~122 - 48 O O O

42 03 ESS IF Last 20 Fault History 3rd Last 48~122 - 48 O O O


Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue

Remarks

July, 20076-26

General Procedures

42 13 ESS IF Last 20 Fault History 3rd 2nd 48~122 - 48 O O O

42 23 ESS IF Last 20 Fault History 3rd 1st 48~122 - 48 O O O

42 04 ESS IF Last 20 Fault History 4th Last 48~122 - 48 O O O

42 14 ESS IF Last 20 Fault History 4th 2nd 48~122 - 48 O O O

42 24 ESS IF Last 20 Fault History 4th 1st 48~122 - 48 O O O























Initial Value

CEAccess

R W Init

General Procedures

CE

Remarks


Initial Issue




























Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue

0:Disable1:Inverter+OCT2:Inverter Only

0:reset 1:FS1 Detected over temp2:FS2 Detected over temp3:On time Fail5:Cold Sagging Fail(Only reset is possible in the diagnostics mode.)

20:20PPMOther:PPM NG

22: DMO

Remarks

July, 20076-28

General Procedures


43 40 ESS IF Offset to the latest error 0~19 - 0 O O O

50 15 EXIT Enable OCT & Inverter 0~2 - 2 O O O

50 20 FUSER FSR Reset FuserOverTemp 0~3 - 0 O O O

60 01 ESS IF MCU VERSION 0~1 - - O X X

60 02 ESS IF MCU Release Number 0~99 - - O X X

60 03 ESS IF MCU Patch Level 0~99 - - O X X

60 06 ESS IF STM Version 0~99 - - O X X

60 07 ESS IF STM Release Number 0~99 - - O X X

60 18 General CPM 0~99 - - O X X

60 19 General Market Identity 0~254 - - O X X

60 26 MC Code Serial Code1 0~254 1 0 O X X










Initial Value

CEAccess

R W Init

General Procedures

CE

Remarks


Initial Issue


60 36 Product Product code 1 0~254 1 0 O X X









Initial Value

Access

R W Init

WorkCentre 5020

Initial Issue
July, 20076-30
General Procedures

GP1General Procedures

GP1 Serial Number Locations


Initial Issue

The Serial Number is located in three places on the machine:

NOTE: If the Rear cover has to be replaced, do not worry about saving the data plate (which has the machine serial number), since the serial number can be found in two other locations.

• On the Data Plate on the Rear Cover.

• In software on the machine. The serial number can be displayed by accessing Diagnos-tics (How to Enter the Diagnostic Mode) and entering NVM code [25-20].

• On a bar code sticker at the left rear of the machine, which can be seen by opening the

Left Side Cover and looking toward the back.

WorkCentre 5020

Initial Issue
July, 20076-32GP1
General Procedures

General Procedures

Specifications Standard Specification of IIT, IOT, and Control UI

ller

canning

city)

Table 2

NW Controller Notes

MPC8311E --

TBD --

it TBD --

TBD --

Table 3

GDI

Yes

Table 4

Prt/Scan Dup IIT Platen ADF FINAL ASSY


Initial Issue

This subsection contains the performance specifications of the WorkCentre 5020, the multi-functional machine that has copier, printer, and scanner functions.

System OverviewThe WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of each system is as follows:

1. IIT (Image Input Ternimal)

Scans documents for copying and scanning. The IIT resolution is 600 dpi at multi-level.

2. IOT (Image Output Terminal)

Writes video data on paper for copying and printing. A laser xerography system is applied. Images can be written at 600dpi on paper up to 11"x17"/ A3 size.

3. UI (User Interface)

Displays various settings, errors.

4. Controller

Controls the whole machine. Processes and stores input from IIT, printer I/F, and images to be output to IOT. Controls UI as well.

5. Printer I/F (GDI)

Receives data from the computer and passes it to the IOT (printer). In scan mode, out-puts image data to the computer.

Standard Specification of Contro

Standard Specification of Host

Product Codes

Table 1

IIT CCD Image Sensor capable of sat multi-level 600 dpi

IOT 20 PPM600 dpi Paper Feeding:1 tray 250 sheetsMSI 50 sheetsPaper Output:Face down tray (250 sheet capa

PANEL LED

Item GDI Controller

CPU OTI4110

Standard memory SDRAM 64M

Serial EEPROM 4Mb

Extended slot Not supported

Item Description

Host I/F USB (2.0) x 1

Product Code Code

XJCODE Model

IOT speed

WorkCentre 5020

Initial Issue

m Start) is measured from the time the Start button RT command in the "STAND-BY" state) till the trail

following conditions:

tput Scanner) is ready

or 8.5x11 LEF

0 X 600 dpi.

are by downloading the object from the PC.

Replacing the board.

DIategorize the number of sheets of print output by

tic Mode). The NLM Count-up Meter is not guaran-ount-up Meter is managed by the device unit and

nter.

Table 6

escription

ounter of copy job

ounter of print job

est print in Diag modeIt doesn't contain the Diag test print with Type-Di.)

July, 20076-34

General Procedures

Options

Warmup TimeIn an ambient environment of 22°C and 55% R.H. and in the power off or power save mode, the machine will reach a "ready to copy" condition within 45 seconds.

Low Power ModeWhen the machine is not operated for a certain period of time, the machine enters Low Power Mode automatically.

Control Panel: LED: ON

Device Control: The fuser reduces its temperature.

Printer I/F: Activated status.

After a certain amount of time in Standby Mode, the machine enters Low Power Mode. This time can be changed by a software program (setting range: 0-240 minutes). The factory default is 5 minutes.

Low Power Mode is cancelled when a button is pressed on the Control Panel or when a printer job is received.

Sleep Mode (Off Mode)The machine operates as follows to save power when the machine is in Low Power Mode for a specified time:

• Control Panel: LED: OFF, Power Save Button: ON

• Device Control: Power is turned off (except for warmup).

After a certain amount of time in Low Power Mode, the machine enters Sleep Mode. This time can be changed by a software program (setting range: 0-240 minutes). The factory default is 5 minutes.

Sleep mode is cancelled when a button is pressed on the Control Panel or when a printer job is received. When Sleep Mode is cancelled, the machine returns to Standby Mode.

Time to transfer to Standby Mode shall be 45 seconds or less (on standard configuration).

FCOT (Warm Start)FCOT: First Copy Output Time

FCOT shall be 7.5 sec or less. FCOT (Waris pressed (when the engine receives a STAedge of the first sheet is fed out, under the

– Documents are placed on Platen

– Power is on

– Engine motor is not running

– Fuser is ready

– Laser scanner motor (ROS: Raster Ou

– Paper size and feeding orientation: A4

– Paper tray: Tray 1

FPOTFPOT: First Print Output Time

FPOT shall be 12sec or less

ResolutionCopy print: 600 X 600 dpi. Printer print: 60

Read RateTBD

Software DownloadController Part: User can upgrade the softw

IOT Engine PartMCU: Replacing the board. Optional Tray:

Count-up for Print/Copy jobs: GThe purpose of the Count-up Meter is to cprint job, copy job, and test prints (Diagnosteed as a meter for billing purposes. The Ccan be confirmed with device UI.

The Count-up Meter has only one total cou

Report: One (Printer).

Table 5

Product name InstallationCodeUser

STM (500sheets) O EL200735

Stand O EL200736

Job type Counter type D

Copy Total Counter C

Print C

Diag T(

General Procedures

GDI: not supported. TEC Method (New E-Star)

de a drum and toner cartridge.

able 10

TEC

Network

-

-

Table 11

(mm) Depth (mm) Height (mm)

532+/-5 505+/-5

532+/-5 528+/-5

able 12

Depth (mm) Height (mm)

522+/-5 130+/-5

506+/-5 385+/-5

able 13

Configuration

Platen/IIT/MSI/Std Tray (250sheets) including toner cartridge

Optional tray: 500sheets

IIT/MSI/Std Tray (250sheets) including toner car-tridge


Initial Issue

Timing of Count-upMCU increments the billing counter when the trail edge of the paper passes the Exit Sensor.

The number of counter increments is as follows:

Electrical/Mechanical CharacteristicsElectrical Characteristics

*Power consumption is specified assuming full configuration.

Rated Power Consumption [GDI]

Machine Size/WeightThe machine specified below does not inclu

1. Size

[Optional Devices]

Size of Package: 710x660x716 (mm)

2. Weight

Table 7

Paper size Number of counter increments

Billing Life

A3, B4, 8K, 11x17, Non-fixed 1 2

A4 or less (A4, Letter, ....) 1 1

Table 8

Input Voltage(VAC)

Frequency(Hz)

Rated input cur-rent Max (A)

Power Con-sumption* Spec (VA)

Sleep Mode(Off Mode)

Reference

220 - 240V 240+10%220-10%

50/60+/-3 Hz 6A 1320VA (Max) 6 W (Max)

110 - 120V TBD TBD TBD TBD TBD

Table 9

Mode Power consumption

In Low Power Mode DC: 43W or lessCP: 107W or less

In Sleep Mode (Off Mode) DC: 6W or lessCP: 20W or less (TBD)

At operation(During printing operation)

110V12A, 1320VA (Max)220/240V6A, 1320VA (Max)

T

Config

GDI

DC20 3.0Kwh

CP20 6.0Kwh

Type Width

IOT 595+/-5

IOT+IIT (Platen Glass) 595+/-5

T

Width (mm)

STM (500 Sheets) 551+/-5

Stand 551+/-5

T

Main body

Platen: Net weight (includ-ing toner cartridge)

33.02 Kg

Gross weight (with Pack-age)

48.5Kg (Reference)

STM 8.8 Kg

Toner cartridge 1.2 Kg

Net weight (full configura-tion)

38.0 Kg TBD

Stand 18 Kg TBD

WorkCentre 5020

Initial Issue

12 10

10 10

pported 10

10

Not supported

7

fication Measurement Length

200mm

400mm

400mm

280mm

280mm

)-99%) -200%)

400mm

) -99%) -200%)

280mm

ble 18

pecification Measurement Length

MSI

+/-2.3 200mm

+/-3.3 400mm

-- 400mm

16

July, 20076-36

General Procedures

Noise (Sound Power Level: LWAd)Unit: B

Impulse Sound Power (FX) Impulse Sound Power Level (LWAI)LWAI B(A)

Chemical Substances1. Levels of Ozone:

Ozone formed from this product: less than 0.02 mg/m3 (according to C11-705)

Eco-Mark Requirement: 0.02 mg/m3

2004 Version Green Target A Limit: 0.015 mg/m3

2. Airborne Dust Concentration:

Inhaled airborne dust from this product: less than 0.08 mg/m3 (according to C11-705)

Eco-Mark Requirement: 0.075 mg/m3

2004 Version Green Target A Limit: 0.04 mg/m3

Copy Speed Continuous copy speed at 100% magnification.

Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode).

Alignment 1. Full system] IOT+IIT+ADF

2. [DC] IOT+IIT (TBD)

Table 14

Standby Mode Operation Mode

Base Machine 4.0 6.8

Full System 4.0 6.8

Table 15

Base Machine 6.6

Full system 7.1

Table 16

Paper Size and Paper Orientation

Paper Tray

Tray 1 STM (Add 1 Tray) MSI Fixed ModePlain Paper Plain Paper

A4 LEF 20 20 10

8.5" x 11" LEF

16K LEF

B5 LEF

A4 SEF 15 15 10

8.5" x 11" SEF

16K SEF

B5 SEF

8.5"x13"SEF 8.5"x14" SEF

12

Mexico Folio (8.5" x13.4")

A3 SEF 11" x 17" SEF

10

8K SEF B4 SEF

A5 SEF 5.5" ( 8.5" SEF)

Not su

A5 LEF

5.5" x 8.5" LEF

Table 1

Item Speci

Skew H [mm] +/-2.3

Perpendicularity [mm] +/-3.7

Linearity: V [mm] 2.3

Linearity: H [mm] 2.3

Linearity: D [mm] 2.3

Registration: Lead [mm] +/-2.9

Registration: Side [mm] +/-3.4

Magnification: V (%) +/-1.4 (100%+/-1.56 (50%+/-1.8 (101%

Magnification: H (%) +/-1.4 (100%+/-1.56 (50%+/-1.8 (101%

Ta

Item S

Simplex

Skew H +/-2.0

Perpendicularity +/-3.1

Linearity: V 1.6

Table

General Procedures

Bypass Tray(MSI)

SI shall be as follows: A4L/S, A3, B5L/S, B4, 8K, 4 (Mexico Folio), 8.5 x 14, 11 x 17, 5.5 x 8.5"S, A5S

rom MSI is 60g/m2 to 110g/m2.

Table 18


Initial Issue

Paper SupplyAll paper trays (excluding MSI) are universal trays, which are front-loading trays.

1. Capacity

Tray 1: 250 sheets (Business 80gsm/sheet).

The height of a stack of paper shall be 27mm or less.

STM (optional): 500 sheets (Busines 70gsm/sheet).

450 sheets (Business 80gsm/sheet).

The height of a stack of paper shall be 54mm or less.

2. Standard paper

Standard paper is indicated by "Standard Paper" on "Paper List."

3. Weight

Tray 1: 60gsm to 90gsm

STM: 60gsm to 90gsm

4. Size

Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17

5. Usage rate

Tray 1: 60%

STM: 30%

1. Capacity

50 sheets of paper (70 gsm)

2. Paper size and paper orientation

Size and orientation of paper set on M16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.

3. Paper weight

Weight of paper that can be supplied f

4. Usage rate

10%

Linearity: H 1.6 -- 280mm

Linearity: D 1.6 -- 280mm

Registration: Lead +/-2.5 +/-3.2

Registration: Side +/-3.1 +/-3.3

Magnification: V (%) +/-1.0 (100%)+/-1.2 (50%-99%) +/-1.5 (101%-200%)

-- 400mm

Magnification: H (%) +/-1.0 (100%) +/-1.2 (50%-99%) +/-1.5 (101%-200%)

-- 280mm

WorkCentre 5020

Initial Issue

with the following standard tools:

ed when replacing the ROS ASSEMBLY.

Table 1

No. TOOL NO. /TOOL NAME

8 499T 247 TEST PATTERN (A3)

9 499T 301 MINI DRIVER

10 499T 1901 SIDE CUTTING NIPPER

/N) 12 499T 9507 TESTER LEAD WIRE (Red)

13 499T 9508 TESTER LEAD WIRE (Black)

14 499T 353 * STUBBY DRIVER

July, 20076-38

General Procedures

Paper List

Paperbacked OHP is out of quality assurance.

Paper SelectionUser selects the paper tray that contains the required type of paper (size and orientation).

ToolsMost maintenance procedures can be done

* 499T 353 STUBBY DRIVER should be us

Table 19

Media Type Paper Code CIM Bypass

Baseline Paper

Flag Ship (80 gsm) O O

Xerox Business Multipurpose 4200 20 lb O O

Standard Paper

Xerox Xcite (80 gsm) O O

Xerox Xplore (70 gsm) O O

Xerox Premier (80 gsm) O O

Xerox Business (80 gsm) O O

Flag Ship (70/80 gsm) O O

Canary (70/80 gsm) O O

Transmate (70/80 gsm) O O

Jetset (70/80 gsm) O O

HOOPOE(70/80 gsm) [APP Co] O O

Colotec+ 90 gsm O O

Colotec+ 100 gsm O

Topgun (70/80 gsm) O O

Transparency

Plain 3R96002 O

Removable Bar Stripe 3R96023 O

Xerox 3R12050 (TBD)

O O

Label O O

Recycle Paper O O

OtherBusiness 80 gsm-4 Hole (Hole on TE) 3R91823 O

Primier A4 80 gsm-4 Hole (Hole on TE)

3R91723 O

3- Hole (hole on TE) 3R2193 O

No. TOOL NO. /TOOL NAME

1 499T 1423 BOX DRIVER 5.5

2 499T 355 SCREWDRIVER (+)

3 499T 2004 ROUND NOSE PLIERS

4 499T 2320 S/E TESTER SET

5 499T 2601 SILVER SCALE (ISO M

6 499T 8104 FLASHLIGHT (UM-2)

7 499T 8902 BRUSH

Glossary of TermsGeneral Procedures

Consumables Glossary of Terms

Table 1

inches) x 420 millimeters (16.54 inches).

nches) x 297 millimeters (11.69 inches).

ent available at power source for machine.

ches customers to perform some of service that is vice Representative.

ion of signal

nting an electrical state.

ectric Converter)

isc

eeder

r machine components. Machine converts AC ower.

for meter that measures voltage, current, or elec-

mitted from machine during normal operation and uced by machine design features.

r of charge between bodies at different electrostatic

to - Outboard


Initial Issue

Machine CRU StrategyMachine LCB is designed to interface with a CRUM and Billing Counter on all configurations. The CRUM can be used to provide a "hard stop" capability for markets requiring this feature. The primary uses of the CRUM are to ensure that the CRU being used is correct for the market & service/warranty agreements, store the number of copies made on the CRU, and enforce the end-of-life point. The primary uses of the Counter are to indentify the machine's market loca-tion, electronically store the machine's serial number, and store the number of copies made on the machine.

Consumable Replacement Intervals (TBD)

This specification is applied when the machine is operated under the following conditions:

– Paper: A4 LEF

– Paper Tray: Tray 1

– Copy Mode (not Print Mode)

Table 1

ITEM YIELD/LIFE STRATEGY/REPLACEMENT

Toner 6K @ 5% area coverage of A4 size Test pattern

Warning/Hard Stop- Warning with approximately 100 copies of toner remaining.

Drum Car-tridge

Hard Stop: 22K @ 5% A4 area cover-age for XCJob Size = 4 pages

End of life Warning/Hard Stop- Warning at 16KHard Stop at 22K (XC)

Term Description

A3 Paper size 297 millimeters (11.69

A4 Paper size 210 millimeters (8.27 i

AC Alternating Current is type of curr

ACT Advanced Customer Training: teanormally performed by Xerox Ser

A/D Analog to Digital refers to convers

ADF Automatic Document Feeder

ADJ Adjustment Procedure

Bit Binary digit, either 1 or 0, represe

CCD Charge Coupled Device (Photoel

CD 1: Circuit Diagram; 2: Compact D

CF Copier Fax

CP Copier Printer

CPF Copier Printer Fax

Chip Integrated Circuit (IC)

CRU Customer Replaceable Unit

CVT Constant Velocity Transport

DADF Duplexing Automatic Document F

DC Direct Current is type of power fopower from power source to DC p

DC Digital Copier

DMM Digital Multimeter is generic nametrical resistance.

Duplex 2-sided printing or copying

EME Electromagnetic Emissions are epower of these emissions are red

ERU Engineer Replaceable Unit

ESD Electrostatic Discharge. A transfepotential.

FS Fax Scanner

FS Fast Scan (direction) - Inboard -

ESS Electronic Sub-System

ENG English

2TM Two Tray Module

FAX Facsimile

FIC Final Integration Center

GND Ground

HFSI High Frequency Service Item

HVPS High Voltage Power Supply

WorkCentre 5020

Initial Issue

to check Control Logic circuitry. Any fault that is ed by fault code or by LEDs on PWB.

d to increase printing capacity

with reference to definition of term LE

n where specified condition is present

ition where specified condition is not present

ESG (European Solutions Group)

Table 1

July, 20076-40Glossary of Terms

General Procedures

Hz Hertz (Cycles per second)

IIT Image Input Terminal - the Scanner/CCD portion of the machine

IOT Image Output Terminal - the ROS/Xero/paper handling/ fusing portion of the machine

IQ Image Quality

KC 1000 copies

LCD Liquid Crystal Display

LE Lead Edge of copy or print paper, with reference to definition of term TE

LED Light Emitting Diode

LEF Long Edge Feed

LTR Letter size paper (8.5 x 11 inches)

LUT Look Up Table - array of NVM locations that store process control data

LVPS Low Voltage Power Supply

MF Multi-Function

MN Multinational

MPT Multi Purpose Tray

NBCR New Book Scanner Control Relay

NIC Network Interface Card

NSC New Scanner Controller

NVM Non Volatile Memory

OEM Original equipment manufacturer

OGM On-going Maintenance

PC Personal Computer

PL Parts List

PO Part of (Assembly Name)

PS Post Script

PSW Portable Standard Workstation

PWB Printed Wiring Board

PWS Portable Workstation for Service

PJ Plug Jack (electrical connections)

RAM Random Access Memory

RAP Repair Analysis Procedure for diagnosis of machine status codes and abnormal con-ditions

R/E Reduction/Enlargement refers to features selection or components that enable reduction or enlargement

REP Repair Procedure for disassembly and reassembly of component on machine

RIS Raster Input Scanner

ROM Read Only Memory

ROS Raster Output Scanner - Device that transfers digitally processed image, using laser light, to photoreceptor.

SAD Solid Area Density

Table 1

Term Description

SCP Service Call Procedure

SEF Short Edge Feed

Self-test

An automatic process that is useddetected during self-test is display

SIMM Single Inline Memory Module use

Simplex Single sided copies

FS Fast Scan (direction) - LE - to - TE

TE Trail Edge of copy or print paper,

UM Unscheduled Maintenance

UI User Interface

USB Universal Serial Bus

W/ With - indicates machine conditio

W/O Without - indicates machine cond

XBRA Xerox Brazil

XC Xerox Corporation

XE Xerox Europe - also referred to as

XLA Xerox Latin America

XMEX Xerox Mexico

Term Description

Wiring Data

7 Wiring Data


Initial Issue

BSDsChain 1 Standby Power ................................................................................................. 7-3Chain 2 Mode Selection ................................................................................................. 7-6Chain 3 Machine Run Control ........................................................................................ 7-8Chain 4 Start Power ....................................................................................................... 7-11Chain 6 Imaging ............................................................................................................. 7-13Chain 7 Paper Supplying ............................................................................................... 7-17Chain 8 Paper Transportation ........................................................................................ 7-20Chain 9 Marking ............................................................................................................. 7-26Chain 10 Fusing and Copy Transportation .................................................................... 7-30

WirenetsWirenets .......................................................................................................................... 7-35

P/J Locations7.1 P/J Locations............................................................................................................ 7-45

WorkCentre 5020

Initial Issue
July, 20077-2
Wiring Data

Wiring Data
Initial Issue

Chain 1 Standby Power

WorkCentre 5020

Initial Issue

H J

LENS ASSEMBLYPL10.7

STM PWBPL11.5

J5401

2

5

7

410

IIT PWB

J72118,17

16,15

J72121,20

13,12,11

2,1

J72034,29,24,20,18,16,14,12,10

,8,6,4,1

+3.3VDC

DC COM

DC COM

+5VDC

+24VDC

DC COM

ALL

ALL

ALL

ALL

ALL

ALL

ALL

ALL

ALL

ALL

GRY

VIO

VIO

ORN

July, 20077-4

Wiring Data

Figure 1 1.1 Main Power Generation

A B C D E F G

1

2

3

4

5

6

1.2

T21

FS60

FS12

FS11

FS34FS33

FS31 FS32

POWER CORDPL8.1

1.1 MAIN POWER GENERATION

POWERSWITCHPL8.1

CHOKE COILPL8.1

AIOC PWBPL8.1

LVPSPL8.1

DC POWERGENERATION

+3.3VDC

DC COM

AIOC PWBPL8.1

P/J407

A16,A17,B16,B17

+5VDC

DC COM

A14,A15,B14,B15

A11,B11

A12,A13,B12,B13

+24VDC

DC COM

A7,A8,B7,B8

A9,A10,B9,B10

ALL

ALL

ALL

P/J407

B18 ON/OFF

10.1

10.1

J52

1

ACH

ACN

ACH

ACN

J5081

3

8

10

+5VDC

DC COM

24VRTN

+24V

J4094,5

6,7

J4091,2

9,10,11

20,21

J1,6,11,15,17,

19,21,23,25,27,29,31,34

J414B6

B5

B3,B4

B1,B2

A11,A12

ALL

GN/YL

BLK

WHT

BLKBRN

WHTBLU

ACH1

2

GRY

VIO

VIO

ORN

J4163

4

2

BLK

BLK

1

2

Wire ColorBLK:100V M/C, BRN:200V M/C

Wire ColorWHT:100V M/C, BLU:200V M/C

ALL

F1

Wiring Data

H J

LVPSPL8.1

1

10.1

AIOC PWBPL8.1

P/J407

A1 E5-2

B1

INTLK+24VDC

INTLK+24VDC

J4161

/L level is displayed on the UIy.

4.1

F2


Initial Issue

Figure 2 1.2 Interlock Switching

A B C D E F G

1

2

3

4

5

6

FS153FS152

LVPSPL8.1

FS151

LVPSPL8.1

J5064

LH COVERINTERLOCKSWITCHPL8.2

J5063

J5062

FS154

FRONT COVERINTERLOCKSWITCHPL8.2

J506

+24VDC(1.1)

AIOC PWBPL8.1

P/J407

A2 E5-1

1.2 INTERLOCK SWITCHING

LH COVERINTERLOCK SWITCHCOVER OPEN(L)+24VDC

1-1

FRONT COVERINTERLOCK SWITCHCOVER OPEN(L)+24VDC

1-12

ORN ORN ORN ORN

LH COVER INTERLOCKSWITCH

FRONT COVER INTERLOCKSWITCH

FailCode

E5-1

E5-2

LH CoverOpen

Front CoverOpen

1 1

1 The Hdispla

WorkCentre 5020

Initial Issue
July, 20077-6
Wiring Data

Chain 2 Mode Selection

Wiring Data

H J

2 3

5 6

8 9

0

0

1

UI CommunicationTimeout

UI CommunicationError


Initial Issue

Figure 1 2.1 Control Panel

A B C D E F G

1

2

3

4

5

6

1

4

7

C12

AIOC PWBPL8.1

2.1 CONTROL PANEL

J4018

7

5

4

3

2

1

USER INTERFACE PWBPL8.4

J7101

2

4

5

6

7

8

J7103

AIOC PWBPL8.1

U7-0J4016

U7-1

+5VDC(1.1)

DC COM(1.1)

WAKEUP

UIRESET

UITXD UI RXD

FailCode

U7-

U7-

6.1

DC COM

+5VDC

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU BLU

WorkCentre 5020

Initial Issue
July, 20077-8
Wiring Data

Chain 3 Machine Run Control

Wiring Data

H J

LVPSPL8.1

AIOC PWBPL8.1

H9-7J508

6P/J407

B21YEL


Initial Issue

Figure 1 3.1 PWB Communication (STM PWB)

A B C D E F G

1

2

3

4

5

6

LVPSPL8.1

AIOC PWBPL8.1

3.1 PWB COMMUNICATION (STM PWB)

J5089

7

STM PWBPL11.5

J5406

4J540

3

STM IIC SCL

STM IIC SDA STM REQ

Fail Code

H9-7 MCU (AIOC PWB) - STM PWB Communication Error

P/J407

B19

B20

YEL

YEL

YEL

YEL YEL

WorkCentre 5020

Initial Issue

H J

U8-1

U6-2

U6-3

U6-4

U6-5

N9-0

N9-1

E9-1

E9-2

E8-1

E8-2

L9-0

N4-0

N4-1

N4-2

C0-1

Billing CounterDefect

RAM Read/Write CheckError

NVM DataDefect

NVM Read/Write Cannot beExcuted

CPU Power to access NVM is not enough

Controller LogicFail

IOT CommunicationError

AMS NG Out OfRange

Paper DirectionMismatch

Nup NG Out OfRange

Paper DirectionMismatch

Copy CounterFull

No Response from USB-Host

HBPL or XPJL SyntaxError

CPM ImageLost

APS NGUnselected

ailode

July, 20077-10

Wiring Data

Figure 2 3.2 Billing and Machine Control

A B C D E F G

1

2

3

4

5

6

3.2 BILLING AND MACHINE CONTROL

AIOC PWBPL8.1

J4019

10

P6301

2

J6302

1

BILLINGCOUNTERPL8.1

DC COM(1.1)

U8-1

U6-2

U6-3

U6-4

U6-5

RAM

NVM

P/J411

1,2,3,4,5

USB2.0

BLU

BLU

BLU

BLU

N9-0

N9-1

E9-1

E9-2

E8-1

E8-2

L9-0

N4-0

N4-1

N4-2

C0-1

C0-2

BILLID

FC

9.2

Wiring Data

Chain 4 Start Power


Initial Issue

WorkCentre 5020

Initial Issue

H J

CRU

Regi

Tray

July, 20077-12

Wiring Data

Figure 1 4.1 Main Drive

A B C D E F G

1

2

3

4

5

6

T81T82

AIOC PWBPL8.1

LVPSPL8.1

J5044

1

2

P/J407

B2

INTLK+24VDC

(1.2)

DC COM(1.1)

IOT MOTORPL1.1

J2014

1

2

J2013MOT

AIOC PWBPL8.1

LVPSPL8.1

J5043

P/J407

B3

+5VDC

4.1 MAIN DRIVE

U0-1

U1-1

IOT MOTORON(H) +5VDC

4-1

IOT MOTOR LOCK(H) +5VDC

Fuser

DupulexFail Code

U0-1

U1-1

IOT Motor Stop Error

IOT Motor Rotation Error

BLU BLU

RED RED

BLK BLK

YEL

YEL

INLET FRAME DRV ESD GND

F155T30

IOT ESD GNDDRV ESD GND

GN/YL

GRN

F3

Wiring Data

Chain 6 Imaging


Initial Issue

WorkCentre 5020

Initial Issue

H J

LENS ASSEMBLY

July, 20077-14

Wiring Data

Figure 1 6.1 Image Input

A B C D E F G

1

2

3

4

5

6

IIT PWB

AIOC PWBPL8.1

6.1 IMAGE INPUT

J41022

24

LENS ASSEMBLYPL10.7

J72013

11

J720

2,3,4,5,7,8,9,

10,12,13,14,16,18,20

AIOC PWBPL8.1

CCD SHFT CLK0

CCD SHFT CLK1 VIDEO DATA

26

28

30

CCD

9

7

5

CCD RST CLK

CCD CLMP CLK

CCD TRNSF CLK

J410

33,32,31,30,28,27,26,25,23,22,21,19,17,15

USER INTERFACEPWBPL8.4

J7111

PLATEN OPENSWITCHPL10.5

MAGNET

DC COM(2.1)

USER INTERFACE PWBPL8.4

J7112

+5VDC

PLATEN OPEN SWITCHCOVER CLOSED(L) +5VDC

5-10

PLATEN OPEN SWITCH

A5-1

A5-1

Fail Code

Platen Cover Open

BLK BLK

Wiring Data

H J

AIOC PWBPL8.1

J41033

+3.3VDC

U2-1

CARRIAGE SENSORBLOCKED(H) +5VDC

CARRIAGE MOTOR

EXPOSURE LAMP

5-11 1

the carriage to the left side. than the location, sensor level is Low. CARRIAGE MOTOR in diag.

ntil it reaches the left side,d that CARRIAGE SENSOR turns High.


Initial Issue

Figure 2 6.2 Carriage Scan

A B C D E F G

1

2

3

4

5

6

CARRIAGESENSORPL10.6

INV CN2

6.2 CARRIAGE SCAN

AIOC PWBPL8.1

U2-1 Carriage Module Fail

Fail Code

J40912

13

14

15

16

17

18

19

IIT PWB

LENSASSEMBLYPL10.7

J72110

9

8

7

6

5

4

3

CLOCK A

CLOCK A

CLOCK /A

CLOCK /A

CLOCK /B

CLOCK /B

CLOCK B

CLOCK B

CN41

2

3

4

5

+24VDC(1.1)

CARRIAGEMOTORPL10.6

IIT51

2

3

4

5

MOT

CARRIAGE MOTORON +24V CLOCK




5-20 High speed scan

5-21 High speed return

5-22 Low speed scan

5-23 Low speed return

J41032

J7203

DC COM

CN32

1

3

INVERTER PWBPL10.7

INV CN12

1

3

+24VDC(1.1)

DC COM(1.1)

EXPOSURELAMPPL10.6

�‚压Œx��

6

5

IIT41

3

IIT42

DC COM(1.1)

+5VDC(1.1)

EXPOSURELAMP ON

IIT PWB

LENSASSEMBLYPL10.7

CN34

J7202

CARRIAGE SENSOR

YEL

ORN

BRN

BLK

RED

GRY

GRY

GRY

GRY

GRY

GRY

1CARRIAGE SENSOR turns High withWith the carriage at any location otherWhen trying to move the carriage, runRun DC [5-23] to move the carriage uand then stop it. It can then be detecte

CAUTIONHigh Voltage

WorkCentre 5020

Initial Issue

H J

F17124

B

J1406

TLKDC

AIOC PWBPL8.1

J4033

+5VDC

U3-5

SOS SENSEDSIGNAL

SOS PWB

Fail Code U3-5 Laser Power or ROS MotorFail

GRN

AME ROS GND

F170F156GRN

IIT GND ROS GND

July, 20077-16

Wiring Data

Figure 3 6.3 Laser Control and Scanning

A B C D E F G

1

2

3

4

5

6

T

ROSPL3.1

6.3 LASER CONTROL AND SCANNING

AIOC PWBPL8.1

J4042

1

LD PWB SOS PWB LD PW

J1602

1

RED

BLU

J4036

4

5

1

2

J1401

5

4

8

7

DC COM(1.1)

9.2

LASER DIODEENABLE ON(L) +5VDC

LD INTLK+5VDC

LD INTLK+5VDC

POWER CONTROLON(L) +5VDC

ROS VREFOUT SIGNAL

LASER DIODE

PD

LD

COM

J2013

1

LD INTLK+5VDC

LD INTLK+5VDC

DC COM

J20111

3

SOSSENSOR

J20112

J2012

LD IN+5V

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

RED

BLU

9

10

7

8

J6203

4

1

2

P6202

1

4

3

ROS MOTOR

J1303

1

5

4

+24VDC(1.1)

DC COM(1.1)

MOT

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

ROS MOTOR

LD PWB

ROS MOTORON(L) +5VDC

ROS MOTORCLOCK

6-15

6-16

6-17

INLET FR

Wiring Data

Chain 7 Paper Supplying


Initial Issue

WorkCentre 5020

Initial Issue

H J

C5-0

E6-1

aper in the selected paper tray (Tray1)

ower Cover open

July, 20077-18

Wiring Data

Figure 1 7.1 Tray 1 Paper Stacking

A B C D E F G

1

2

3

4

5

6

AIOC PWBPL8.1

7.1 TRAY1 PAPER STACKING

LVPSPL8.1

J5013

4

TRAY1 NO PAPERSENSORPL2.7

J1573

P2033

J2031

2 2 2

J1571

J2033

P2031

+5VDC(1.1)

DC COM(1.1)

LVPSPL8.1

J5015

+5VDC

P/J407

A19

TRAY1 NO PAPER SENSORPAPER SENSED(L) +5VDC

TRAY1INTERLOCKSWITCHPL2.5

9

DC COM(1.1)

J1612

J1611 10 B22

+5VDC

TRAY1 INTERLOCK SWITCHCOVER OPEN(H) +5VDC

7-7

1-11

Fail Code

C5-0

E6-1

No pTRAY1 INTERLOCK SWITCH

TRAY1 NO PAPER SENSOR

L/H L

BLU

BLU

BLU

BLU

BLU BLU

BLU BLUBLU BLU

Wiring Data

H J

0

2

aper in the selected paper tray (Tray2)

L/H Cover open


Initial Issue

Figure 2 7.2 STM Paper Stacking

A B C D E F G

1

2

3

4

5

6

STM PWBPL11.5

7.2 STM PAPER STACKING

STM PWBPL11.5

J5423

4

STM NO PAPERSENSORPL11.7

J1713

2

J1711

+5VDC(1.1)

DC COM(1.1)

J5425 C6-

+5VDC

STM NO PAPER SENSORPAPER SENSED(L) +5VDC

STM INTERLOCKSWITCHPL11.5

9

DC COM(1.1)

J1732

J1731 10

+5VDC

E6-

STM INTERLOCK SWITCHCOVER OPEN(H) +5VDC

7-8

1-10

Fail Code

C6-0

E6-2

No p

STM INTERLOCK SWITCH

STM NO PAPER SENSOR

STM

BLU

BLU

BLU

BLU

BLU BLU

BLU BLUBLU BLU

WorkCentre 5020

Initial Issue
July, 20077-20
Wiring Data

Chain 8 Paper Transportation

Wiring Data

H J

C1-1

ENSOR

TRAY1 FEED CLUTCH

IOT Motor

C2-2

C8-1


Initial Issue

Figure 1 8.1 Tray 1 Paper Feeding

A B C D E F G

1

2

3

4

5

6

AIOC PWBPL8.1

8.1 TRAY1 PAPER FEEDING

LVPSPL8.1

J5016

7

TRAY1 FEEDSENSORPL2.5

J1583

2

J1581

+5VDC(1.1)

DC COM(1.1)

LVPSPL8.1

J5018

+5VDC

P/J407

A20

TRAY1 FEED SENSORPAPER SENSED(L) +5VDC

TRAY1 FEEDCLUTCHPL2.2

1

+24VDC(1.1)

P2022

TRAY1 FEED CLUTCHON(L) +24VDC

8-7

8-12

Fail Code

C1-1 Tray1 Feed Sensor on JAM

TRAY1 FEED S

BLU BLU

BLU BLU

AIOC PWBPL8.1

2J202

1

1 2

DC COM

P/J407

A18

BLU BLU

BLU

BLU

BLU

BLU

C2-2 Tray1 Feed Sensor on JAM from STM Feed

Take Away Roll 1

Tray 1 Feed Roll

C8-1 Tray1 Feed Sensor Static JAM

The H/L level is displayed on the UI display

1

1

WorkCentre 5020

Initial Issue

H J

STM FEED CLUTCH

STM FEEDMOTOR

Tray 2 Feed Roll

July, 20077-22

Wiring Data

Figure 2 8.2 STM Paper Feeding

A B C D E F G

1

2

3

4

5

6

STM PWBPL11.5

8.2 STM PAPER FEEDING

STM PWBPL11.5

J5426

7

STM FEEDSENSORPL11.5

J1723

2

J1721

+5VDC(1.1)

DC COM(1.1)

J5428 C2-1

+5VDC

STM FEED SENSORPAPER SENSED(L) +5VDC

STM FEEDCLUTCHPL11.6

1

+24VDC(1.1)

P2122

STM FEED CLUTCHON(L) +24VDC

8-6

8-11

Fail Code

C2-1 STM Feed Sensor on JAM

STM FEED SENSOR

BLU BLU

BLU BLU

2J212

1

1 2

DC COM

BLU BLU

BLU

BLU

BLU

BLU

Take Away Roll 2

C8-2

C8-2 STM Feed Sensor Static JAM

J5411

2

MOT

STM FEEDMOTORPL11.6

3

4

STM FEED MOTORON +24V CLOCK




8-13

The H/L level is displayed on the UI display1

1

YEL

RED

ORN

BRN

Wiring Data

H J


Initial Issue

Figure 3 8.3 Manual Bypass

A B C D E F G

1

2

3

4

5

6

8.3 MANUAL BYPASS

LVPSPL8.1

BYPASSSOLENOIDPL7.5

1

+24VDC(1.1)

BYPASS SOLENOIDON(L) +24VDC

8-17

AIOC PWBPL8.1

J5023

DC COM

P/J407

A5

BYPASS SOLENOID

Bypass Feed Roll

Bypass Take Away Roll

RED

RED

WorkCentre 5020

Initial Issue

H J

C2-3

C6-2

C9-3

E1-6

IOT Motor

Regi. Roll

C1-2

July, 20077-24

Wiring Data

Figure 4 8.4 Paper Registration

A B C D E F G

1

2

3

4

5

6

AIOC PWBPL8.1

8.4 PAPER REGISTRATION

LVPSPL8.1

J5031

2

IOT REGI.SENSORPL2.9

J1563

2

J1561

+5VDC(1.1)

DC COM(1.1)

LVPSPL8.1

J5033

+5VDC

P/J407

A4

IOT REGI. SENSORPAPER SENSED(L) +5VDC

IOT REGI.CLUTCHPL2.9

5

+24VDC(1.1)

P6401

IOT REGI. CLUTCHON(L) +24VDC

8-5

8-10

BLU BLU

BLU BLU

AIOC PWBPL8.1

4J640

2

2 1

DC COM

P/J407

A6

BLU BLU

BLU

BLU

BLU

BLU

IOT REGI. SENSOR

IOT REGI. CLUTCH

Fail Code

STM IOT Regi. Sensor on JAMC2-3

C9-3

E1-6

Manual Bypass IOT Regi. Sensor on JAM

IOT Regi. Sensor Static JAM

Tray1 Regi. Sensor on JAMC1-2

The H/L level is displayed on the UI display1

1

Wiring Data

H J


Initial Issue

Figure 5 8.5 Paper Path

A B C D E F G

1

2

3

4

5

6

8.5 PAPER PATH

TRAY1 FEED SENSOR

IOT MOTOR

Take Away Roll 1

Tray 1 Feed Roll

STM FEED SENSOR STM FEED MOTOR

Take Away Roll 2

Tray 2 Feed Roll

TRAY1 NO PAPER SENSOR

STM NO PAPER SENSOR

IOT REGI. SENSOR

Regi. Roll

Fuser

Drum

Bypass Feed Roll

Bypass Take Away Roll

FUSER EXIT SENSOR

Exit Roll

WorkCentre 5020

Initial Issue
July, 20077-26
Wiring Data

Chain 9 Marking

Wiring Data

H J

9-0

mCharge Corotron

Grid

Magnet Roll

Deve Bias


Initial Issue

Figure 1 9.1 Xerographics

A B C D E F G

1

2

3

4

5

6

AIOC PWBPL8.1

9.1 XEROGRAPHICS

J4062

4

HVPS PWBPL8.2

J5202

4

J5201

AIOC PWBPL8.1

UJ406

1

CHARGE ON(L) +5VDC

DEVE BIAS AC/DC ON(L) +5VDC

HVPS ERROR(L) +5VDC

Fail Code

U9-0 HVPS fail

DC COM

DC COM

5

3

DC COM

DC COM

9

7

8

5

3

9

7

8

TRANSFER ON(L) +5VDC

TRANSFER S/D ON

DRUM CARTRIDGEPL4.1

CHARGE

GRID

DEVEBIAS

TRANSFER COROTRONHOUSINGPL4.3

GND

DETACK

TRANSFER

GND

+5VDC

INTLK+24VDC

DC COM(1.1)

RED RED

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

9-4

9-5

9.3

INTLK+24VDC

Dru

Transfer Corotron

Detack Saw

Paper

WorkCentre 5020

Initial Issue

H J

TONER EMPTY SENSOR

CRUM

July, 20077-28

Wiring Data

Figure 2 9.2 Toner Sense and CRUM

A B C D E F G

1

2

3

4

5

6

9.2 TONER SENSE AND CRUM

AIOC PWBPL8.1

LVPSPL8.1

J5091

3

+24VDC(1.1)

DC COM(1.1)

TONER EMPTYSENSORPL4.2

LVPSPL8.1

J1101

3

P1104

2

P1103

1

J1102

4 J1-2

J5092

4P/J407

B4

+5VDC

TONER EMPTY SENSORTONER SENSED(L) +5VDC

9-7

AIOC PWBPL8.1

J4021

2

+12VDC 3.2

DC COM

INTLK+24VDC

(1.2)

DRUM CARTRIDGEPL4.1

P6107

J6101

35

4

5

53

62

7 1

P6104

J6104

CRUM

DC COM(1.1)

2

1

CRU ID

INTLK +5VDC

+5VDC

6

J4023

INTLK +5VDC

DRUM CARTRIDGESENSED(L) +5VDC

+5VDC

6.3

J3-1

J7-1

J7-2

J7-39-2

J1-2

J3-1

J7-1

J7-2

J7-3

Fail Code

Toner Empty

No Drum cartridge

Drum CRUM communication error

Drum CRUM Market identity mismatch

Drum CRUM ID error

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLUGRN

WHTRED

BLK

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

BLU

INTLK+5VDC

DRUM CARTRIDGE

The H/L level is displayed on the UI display.1

1

J6-1

J6-1 Drum cartridge life end

Wiring Data

H J

ERASE LAMP


Initial Issue

Figure 3 9.3 Erase Lamp

A B C D E F G

1

2

3

4

5

6

9.3 ERASE LAMP

AIOC PWBPL8.1

HVPS PWBPL8.2

J4066

J5206

J5211

3

2

DC COM DC COM

DC COM

+24VDC

INTLK+24VDC

(9.1)

ERASE LAMPPL4.2

ERASE LAMP ON(L) +5VDC

9-6

BLU BLU BLU

BLU

BLU

J2101

3

2

WorkCentre 5020

Initial Issue
July, 20077-30
Wiring Data

Chain 10 Fusing and Copy Transportation

Wiring Data

H J

Fuser On Time Fail

Over Heat Temp Fail

AIOC PWBPL8.1

J4081

+5VDC

U4-1

U4-2

U4-3

FS1 thermistor defect

BLU


Initial Issue

Figure 1 10.1 Fuser Temperature Control

A B C D E F G

1

2

3

4

5

6

F26

F25

J6011

P6012

F27

F28

AIOC PWBPL8.1

10.1 FUSER TEMPERATURE CONTROL

LVPSPL8.1

Fail Code

+5VDCP/J407

B6

B5

J33

DC COM

ACHSWITCHED

(1.1)

DC COM

+24VDCINTLK(1.2)

1

ACN(1.1)

J6002

1

FUSER LAMP ON ACH

FUSERPL5.1

THERMOSTAT

FUSER LAMP

THERMISTOR

J4082

P6011

J6012

DC COM(1.1)

FUSER THERMISTORSENSED SIGNAL

10-20

U4-1

U4-2

U4-3

THERMOSTAT

THERMISTOR

FUSER LAMP

BLUBLU

BLK BLK

WHT WHT

BLK

BLU

WorkCentre 5020

Initial Issue

H J

July, 20077-32

Wiring Data

Figure 2 10.2 Exit

A B C D E F G

1

2

3

4

5

6

LVPSPL8.1

AIOC PWBPL8.1

10.2 EXIT

LVPSPL8.1

J5051

2

FUSER EXITSENSORPL6.3

J1533

2

J1531

+5VDC

DC COM(1.1)

J5053

E1-2+5VDC

FUSER EXIT SENSORPAPER SENSED(L) +5VDC E3-1

10-23

Fail Code

BLU

BLU

BLU

BLU

BLU BLU

P/J407

A3

E3-6

E1-2

E3-1

E3-6

Fuser Exit Sensor on JAM

Fuser Exit Sensor off JAM

Fuser Exit Sensor Static JAM

Simplex Transport:

Exit Roll is driven by IOT Motor.

IOT Motor

FUSER EXIT SENSOR

Exit Roll

1

The H/L level is displayedon the UI display

1

Wiring Data

H J


Initial Issue

Figure 3 10.3 Machine Cooling

A B C D E F G

1

2

3

4

5

6

+24VDC

10.3 MACHINE COOLING

4-2

10-60

AIOC PWBPL8.1

J4053

2

DC COM(1.1)

NOHAD FANPL9.2

AIOC PWBPL8.1

J4051

+5VDC

U4-9

MOT

NOHAD FAN ON(H) +24VDC

NOHAD FAN FAIL(H) +5VDC

Fail Code

U4-9 Nohad Fan defect

BLU

RED

BLK

1

NOHAD FAN

1NOHAD FAN rotates at low speed when Diag is off,and at high speed when Diag is on.Voltage levels are as follows:Low Speed: approx. 15VDCHigh Speed: approx. 24VDC

WorkCentre 5020

Initial Issue
July, 20077-34
Wiring Data

Wiring Data

Wirenets

F25T

LOWVOLTAGEPOWERSUPPLY

F26

J52

FUSER LAMP

1.1

10.1

BLK

F27FUSER LAMP

10.1

FUSER


Initial Issue

FS32FS31

F28 THERMOSTAJ600

FS11

POWER CORD

BLK

WHT

POWER SWITCH

7.2.1 WIRE NET AC POWER (HOT)

BLKBRN

GN/YL

FS60

LOWVOLTAGEPOWERSUPPLY

J51

CHOKE COIL

J33

BLK

P6002

BLK

(SEE WIRE NET AC POWER (NEUT))

1

1 Wire ColorBLK: 100V M/C, BRN: 200V M/C

BLK

FUSER

J600

7.2.2 WIRE NET AC POWER (NEUT)

FS34FS33FS12

POWER CORD

WHT

POWER SWITCH

GN/YL

FS60

LOW VOLTAGEPOWER SUPPLY

J31

WHT

P6001

WHT

(SEE WIRE NET AC POWER (HOT))BLK DC POWER

GENERATION

1 Wire ColorWHT: 100V M/C, BLU: 200V M/C

1BLU

WorkCentre 5020

Initial Issue
July, 20077-36
Wiring Data

LENS ASSEMBLY

7.2.3 WIRE NET +3.3VDC


+3.3VDC

AIOC PWB

A16

A17

B16

B17

J4094

5

J414B6

IIT PWB

J72118

17

P/J407

FLATCABLE

Wiring Data

PER

ENSOR

7.2

8.2

.1


Initial Issue

USER INTERFACEPWB

7.2.4 WIRE NET +5VDC-1


+5VDC

TRAY1 NO PAPERSENSOR

J5013

6

J5031

J5051

BLU

BLU

BLU

BLUFUSER EXIT SENSOR

J1533

IOT REGISTRATIONSENSOR

TRAY1 FEED SENSOR

P2033

J2031

J1573

BLU

J5081

GRY

STM PWB

J5401

J5423

6

STM NO PASENSOR

STM FEED S

J1713

J1723

BLU

BLU

J1563

J1583

AIOC PWB

A11

B11

J4011

2

BLU

BLU

J7108

7

P/J407

(SEE WIRE NET +5VDC-2)

8.1

8.4

10.2

7

2.1

WorkCentre 5020

Initial Issue

OR6.2

July, 20077-38

Wiring Data

LENS ASSEMBLY

IIT PWB

AIOC PWB

J4096

J72116

7 15

J4163

J414B5


(FROM WIRE NET +5VDC-1)

FLATCABLE

CN36 CARRIAGE SENS

IIT41

GRY

Wiring Data

R

NSOR

CK

7.2

8.2

7.2


Initial Issue

7.2.6 WIRE NET DC COM (+5V RTN)-1


TRAY1 NO PAPERSENSOR

J5014

7

9

J5052

BLU

BLU

BLU

BLUFUSER EXIT SENSOR

J1532

TRAY1 INTERLOCKSWITCH

TRAY1 FEED SENSOR

P2032

J2032

J1572

BLU

J5083

STM PWBJ540

2J542

4

7

STM NO PAPESENSOR

STM FEED SE

J1712

J1722

BLU

BLU

J1612

J1582

J5032

BLU

IOT REGISTRATIONSENSOR

J1562

VIO

9BLU

STM INTERLOSWITCH

J1732

J5093 TONER EMPTY

SENSORP110

2J110

3BLU BLK

(SEE WIRE NETDC COM (+5VRTN)-2)

7.1

8.1

7.1

8.4

10.2

9.2

+5VRTN

WorkCentre 5020

Initial Issue

E SENSOR6.2

9.2

July, 20077-40

Wiring Data

LENS ASSEMBLY

IIT PWB

AIOC PWB

J4164

J4091


A12

A13

B12


B13

P/J407

J72121

2 20

J4101

6

11

15

17

19

21

23

25

27

J72034

29

31

34

29

24

20

18

16

14

12

10

8

6

4

1

(FROM WIRE NETDC COM (+5VRTN)-1)

(SEE WIRE NETDC COM(+5VRTN)-3)

FLATCABLE

CARRIAGIIT4

3CN3

5GRY

FLATCABLE

J4024

BLU

BLU

P6103 CRUM

J6105 1

5 2 6

DRUM CARTRIDGE

+3.3VRTN A14

A15

B14

B14

Wiring Data

6.1


Initial Issue

USER INTERFACEPWB

AIOC PWB


J4013

4

10

J4032

BLU

BLU

BLU

BLU

J7106

5

J6301

P6302 BILLING COUNTER

LD PWB

J7112 PLATEN OPEN

SWITCH

(FROM WIRE NETDC COM (+5VRTN)-2)

3.2

6.3

P6012

J6011 THERMISTOR

J4082

BLU

10.1

BLK

FUSER

J414B3

B4

ROS

J1407

WorkCentre 5020

Initial Issue

ED CLUTCH

FRONTCOVERINTERLOCKSWITCH

3FS154

1ORN

8.2

ERASE LAMPJ210

29.3

July, 20077-42

Wiring Data

STM PWB



+24VDC

J5011

J5021

J5035

J50810

BLU

BLU

P2021

J2022 TRAY1 FEED CLUTCH

BYPASS SOLENOID

P6402

J6401 IOT REGISTRATION

CLUTCH

ORN

J5407

J5421 STM FE

BLU

P2121

J2122

F1

AIOC PWB



J5064

ORN

LH COVERINTERLOCKSWITCH

FS1513

FS1521

ORN

J5063

J5062

ORN

FS153

J5061

A1

B1

J5084

J5041

BLUIOT MOTOR

N.C

J2011

P/J407

F3

F2

(SEE WIRE NET +24VDC-2)

4.1

8.1

8.3

8.4

J4069

HIGH VOLTAGEPOWER SUPPLY

P5209

J5212

BLU BLU

RED

J4161

ORN

Wiring Data

ER PWB

6.3

AGE MOTOR6.2

6.2


Initial Issue

LENS ASSEMBLY

ROS

INVERT

AIOC PWB



A7

A8

B8

B7

J4037

J4099

10

IIT PWBJ721

13

12

P6204

J6201 ROS MOTOR

J1305

BLU

J414B1

B2

P/J407

(FROM WIRE NET +24VDC-1)

FLATCABLE

CARRIIIT5

5

1111

RED

CN45

CN31

GRY

INV CN11

J5091

P1104

BLU

J1101

RED

TONER EMPTYSENSOR

9.2

WorkCentre 5020

Initial Issue

6.3

RTER PWB 6.2

July, 20077-44

Wiring Data

LENS ASSEMBLY

ROS

IOT MOTOR

STM PWB

7.2.11 WIRE NET DC COM (+24V RTN)

AIOC PWB


+24VRTNJ504

2

J5088

A7

B8

A8

B1

B7

J2012

J5405

J4038

J4052

J4067

8

21

J4162

BLU

VIO

P/J407

J40920

J414A11

A12

BLU

BLU

BLU

P6203

J6202

NOHAD FAN

IIT PWBJ721

2

1

HIGH VOLTAGE POWER SUPPLY

8

ROS MOTORJ130

4

10.3

4.1

FLATCABLE

CN33

INVEINV CN13

GRY

9.1

BLK

J5207

Wiring Data

7.1 P/J Locations


Initial Issue

7.1.1 How to Use the P/J LocationsThe installation location of a connector can be checked by referring to its Fig No. and Item No. from the P/J No. in the 7.1.2 PJ List.

WorkCentre 5020

Initial Issue

Tray 1 Feed Sensor

ROS, Video

Tray 1 Interlock Sensor

STM No Paper Sensor

STM Feed Sensor

STM Interlock Switch

IOT Motor

ROS, SOS PWB

ROS, SOS PWB

Tray 1 Feed Clutch

Tray 1 No Paper Sensor

Erase Lamp

STM Feed Clutch

UI

CRU ID

ROS

ROS, Video

Nohad Fan

HVPS

LVPS-AIOC PWB

AIOC PWB

AIOC PWB

AIOC PWB

AIOC PWB

AIOC PWB

LVPS

LVPS

LVPS

LVPS

LVPS

LVPS

LVPS

HVPS

HVPS

STM

STM Feed Motor

STM (TOTAL CL, SNR, SW)

Fuser Lamp

Fuser Thermistor

ROS MPA

Table 1

Description

July, 20077-46

Wiring Data

7.1.2 P/J List

Table 1

P/J No.Figure No. Item No. Description

F25 Figure 5 1 Fuser Thermostat

F26 Figure 5 4 Fuser Lamp

F27 Figure 5 3 Fuser Lamp

F28 Figure 5 2 Fuser Thermostat

FS11 Figure 9 4 Inlet

FS12 Figure 9 6 Inlet

FS151 Figure 4 8 LH Cover Interlock Switch

FS152 Figure 4 7 LH Cover Interlock Switch

FS153 Figure 3 4 Front Cover Interlock Switch

FS154 Figure 3 5 Front Cover Interlock Switch

FS31 Figure 9 7 Power Switch




FS60 Figure 9 5 Inlet GND

IIT4 Figure 1 5 Carriage Sensor

IIT5 Figure 1 6 Carriage Motor

INV CN1 Figure 1 2 Inverter PWB

INV CN2 Figure 1 1 Inverter PWB

J411 Figure 7 1 AIOC PWB

J508 Figure 6 8 STM

J610 Figure 8 2 CRU

NBCR CN6 Figure 1 7 NBCR PWB

NSC CN1 Figure 1 8 NSC PWB

P412 Figure 7 14 AIOC PWB




P508 Figure 9 15 LVPS

P610 Figure 8 9 CRU

P/J3 Figure 9 18 Fuser Lamp

P/J5 Figure 9 17 Choke Coil

P/J110 Figure 3 6 Toner Empty Sensor

P/J130 Figure 2 2 ROS MPA

P/J140 Figure 2 5 ROS

P/J153 Figure 4 1 Fuser Exit Sensor

P/J156 Figure 4 4 IOT Regi. Sensor

P/J157 Figure 3 7 Tray 1 No Paper Sensor

P/J158 Figure 4 6

P/J160 Figure 2 6

P/J161 Figure 4 5

P/J171 Figure 6 2

P/J172 Figure 6 1

P/J173 Figure 6 3

P/J201 Figure 8 6

P/J201 Figure 2 4

P/J2011 Figure 2 1

P/J202 Figure 8 7

P/J203 Figure 8 8

P/J210 Figure 3 1

P/J212 Figure 6 4

P/J401 Figure 7 6

P/J402 Figure 7 11

P/J403 Figure 7 12

P/J404 Figure 7 5

P/J405 Figure 7 9

P/J406 Figure 7 8

P/J407 Figure 9 16

P/J408 Figure 7 13

P/J409 Figure 7 4

P/J410 Figure 7 3

P/J414A/B Figure 7 7

P/J416 Figure 7 10

P/J501 Figure 9 13

P/J502 Figure 9 10

P/J503 Figure 9 12

P/J504 Figure 9 9

P/J505 Figure 9 14

P/J506 Figure 9 11

P/J509 Figure 9 8

P/J520 Figure 3 3

P/J521 Figure 3 2

P/J540 Figure 6 7

P/J541 Figure 6 5

P/J542 Figure 6 6

P/J600 Figure 4 2

P/J601 Figure 4 3

P/J620 Figure 2 3

P/J No.Figure No. Item No.

Wiring Data

Table 1


Initial Issue

P/J630 Figure 8 1 Billing ID

P/J640 Figure 8 5 IOT Regi Clutch

P/J710 Figure 1 9 UI

P/J711 Figure 1 10 Platen Switch

P/J720 Figure 1 4 IIT Data

P/J721 Figure 1 3 IIT Power

P/J No.Figure No. Item No. Description

WorkCentre 5020

Initial Issue
July, 20077-48
Wiring Data

Figure 1 IIT

Wiring Data
Initial Issue

Figure 2 ROS

WorkCentre 5020

Initial Issue
July, 20077-50
Wiring Data

Figure 3 HVPS

Wiring Data
Initial Issue

Figure 4 LH

WorkCentre 5020

Initial Issue
July, 20077-52
Wiring Data

Figure 5 Fuser

Wiring Data
Initial Issue

Figure 6 STM

WorkCentre 5020

Initial Issue
July, 20077-54
Wiring Data

Figure 7 AIOC PWB

Wiring Data
Initial Issue

Figure 8 Rear

WorkCentre 5020

Initial Issue

P/J503

July, 20077-56

Wiring Data

Figure 9 Inlet & LVPS

P/J505