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This Safe Migration Pocket Guide was developed by International Organization for Migration (IOM) Indonesia. The content of this Pocket Guide has been fully coordinated with and endorsed by the Ministry of Manpower and Transmigration, Republic of Indonesia and National Board for the Placement and Protection of Indonesian Overseas Workers (BNP2TKI).

This Pocket Guide has been revised and reprinted with the assistance of the European Union and partially funded for printing by UN Women. The contents of this Pocket Guide are the sole responsibility of IOM Indonesia and can in no way be taken to reflect the views of the European Union. SECOND EDITION, 2013

© 2013 International Organization for Migration (IOM)

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the publisher.

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Pocket Guide for Prospective Indonesian Migrant Workers

Assalamu’alaikum Wr.Wb. My respected migrant workers,

Many countries of the world are partly built upon the strengths derived from migration. As such, migration enables nations to be more advanced and globally competitive.

In the case of Indonesia, there are many Indonesian migrant workers who have successful experiences while migrating abroad. Many of them are remitting large sums of money back home to help their families, build a house, help with the education of their relatives, or rent agriculture land to plant crops. This provides to many migrant workers a sense of pride, as they are able to elevate the living standards of their families.

There is, however, another side of migration which unfortunately reminds us too often of the hardship that many Indonesian migrant workers, particularly those working in the informal sector, encounter while overseas. Many have their rights violated and many endure physical and sexual abuse, extortion, human trafficking, or other forms of sometimes fatal violence.

MINISTER OFMANPOWER AND TRANSMIGRATION

OF THE REPUBLIC OF INDONESIA

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The government recognizes that there are many causes for these unfortunate incidents which happen due a lack of preparedness of migrant workers, abusive recruitment practices of private placement companies, the use of fraudulent documents, and the negligence of the government.

Law No. 39/2004 on the Placement and Protection of Migrant Overseas Workers stipulates that ‘the fulfillment of the rights and equal opportunity for every citizen to obtain employment and receive decent income must adhere to the principle of respect of human dignity, human rights and legal protection’. This entails that the respect of human rights constitutes the very foundation of Indonesian workers deployment overseas, and such responsibility must be performed by the Indonesian government, the private sector, the workers themselves, the government of the destination countries, and the employers.

How does the Indonesian government conform to its responsibility? It does so by on the one hand regulating the deployment market, and on the other hand improving the preparedness of Indonesian prior to departure. In this regard, four aspects of migrant workers’ preparedness need to be ensured prior to departure:

PHYSICAL AND MENTAL HEALTH. In order to work, one needs to be fit to work. The Government ensures thus through its recruitment system that all departing Indonesian migrant workers are in good physical health and mental state to work, through the provision of a medical test.

SKILLS AND LANGUAGE. Workers who are not equipped with the pre-requisite skills are at higher risks of encountering problems during deployment. All migrant

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workers should thus, prior to departure, undergo proper training in order to acquire the appropriate skills. This will help them to work properly during deployment. High commitment and skills of migrant workers are however of little use if not accompanied by a practical knowledge of the destination country’s language. Many cases of violence against Indonesian migrant workers have been caused due to miscommunication or misunderstanding between the migrant workers and employers It is thus important that migrant workers have sufficient knowledge of the local language which will enable them to better understand their new environment and make themselves better understood.

DOCUMENTATION. Aside from being a criminal offense, document falsification will cause difficulties if workers face problems with their employers. Migrant workers should thus never falsify or let anybody falsify their documents. Proper documentation means better access to protection and less risks of exploitation or deportation.

KNOWLEDGE OF THE HOST COUNTRY. Prior to departure, it is important that migrant workers are familiar with the local culture and laws of their country of destination, as well as how to seek assistance from the Indonesian embassy or consulate once deployed overseas. With these information at hand, protection will be easier to access and obtain.

The above four components of pre-departure preparation are migrant workers’ first steps to better protection, and all reflected in the present Pocket Guide jointly developed by the Indonesian Ministry of Manpower and Transmigration, the Indonesian National Board for the Placement and Protection of Indonesian Overseas Workers (BNP2TKI) and the International Organization for Migration (IOM).

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This Pocket Guide is a crucial source of information for any person thinking to work overseas and it is my hope that all Indonesian migrant workers read this Pocket Guide prior to departure as a means to make their migration experience safer.

God bless you. Wallohu muwafiq ila aqwami thoriq. Wassalamu’alaikum Wr. Wb

Drs. H.A. Muhaimin Iskandar, MsiMinister of Manpower and Transmigration The Republic of Indonesia

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CHAIRMAN OF THE NATIONAL BOARDFOR THE PLACEMENT AND PROTECTIONOF INDONESIAN OVERSEAS WORKERS

Working overseas as a migrant worker is a major, life-changing decision and you must be well-prepared.

There are many benefits to working overseas but there are also many risks and challenges.

A person working overseas must possess official documents. If undocumented, you

will receive minimal protection, will have little bargaining power to negotiate your salary and may become a victim of human trafficking. You may also have very few rights in the country where you are working, and if you are caught by local authorities – for example because you ran away from abusive employers – you may face immediate deportation including long waits in detention centres.

It is also important to know that even legal migration can be difficult, with migrant workers often facing discrimination and hostility in the countries of destination or falling into the hands of abusive employers or traffickers.

The best way to minimize these risks is to plan well before you leave, find work through an official recruitment agency, and travel with the correct, legal documents. Also, it is important to be well-informed in order to know the reality of working overseas and where to seek assistance in case of problems.

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This Safe Migration Pocket Guide will help you make smart decisions about working overseas and guide you through the process of migration. However, it should not be your only source of information. Use it as a starting point, and then seek further information and advice from the DISNAKERTRANS or BP3TKI office in your home province, city or district.

Keep this Pocket Guide with your passport and other important documents in a safe place.

Have a safe trip!

Moh Jumhur HidayatChairman of the National Board for the Placement and Protection of Indonesian Overseas Workers (BNP2TKI)

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List of Contents

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Migration Flowchart: Placement & Return Process 1. Registration

● Where can I find information about working overseas?

● Where can I register as a candidate migrant worker?

● What documents do I need to prepare to register as a candidate migrant worker?

2. Recruitment & Pre-departure

● What will happen after I register to work overseas?

● What should happen when I am staying at the shelter?

● What fee should I pay for working overseas?

3. Departure

● What will happen on the day of departure?

4. Deployment

● What will happen once I arrive in the country of destination?

● What are my rights as a migrant worker during deployment?

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5. Return

● When can I return to Indonesia?

● What will happen prior to my return to Indonesia?

● What will happen when I arrive in Indonesia?

● If I have been victim of trafficking, what kind of assistance can I get?

● Where can I find information on support programmes for returning migrant workers?

Key contacts details

● Contact details of Indonesian embassies and consulates overseas

● Contact details of migrant support civil society organisations in Indonesia

● Contact details of Indonesian government service providers for Indonesian Migrant Workers

● List of NGOs in destination countries

Key words to know

Key documents to have as a migrant worker

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Registration Pocket Guide for Prospective Indonesian Migrant Workers

b. Place to register

BP3TKI

a. Places to get information

DON’T FORGET TO PREPARE ALL YOUR

DOCUMENTS!

NGO

1. Registration

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Pocket Guide for Prospective Indonesian Migrant Workers Registration

Where can I find information about workingoverseas?

You can obtain information from:

● The local Manpower and Transmigration Office (DISNAKERTRANS) in your home town or district;

● The local BP3TKI office in your province; ● Migrant support NGOs or community

organizations.

Where can I register as a candidate migrant worker?

● At the DISNAKERTRANS office in your home town or district. Registration is free of charge.

What documents do I need to prepare to register as a candidate migrant worker?

● Your Identity Card showing that you are minimum 18 years old, or 21 years old if you are employed as a domestic worker;

● Your Birth Certificate; ● Your Health Certificate, certifying that you are

fit to work. If you are a woman, the certificate should also indicate whether or not you are pregnant;

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● A Permission Letter from your husband/wife/ parent/guardian acknowledged by the village chief or Lurah;

● Your Job Seeker Registration Card (also known as ‘Yellow Card’) issued by the local DISNAKERTRANS office in your home town or district;

● Your school certificate(s).

● By law, you should be at least 18 years old to register as a migrant worker or 21 if you will be employed as a domestic worker!

● If you are interested to work overseas, be cautious of anybody (including those close to you) offering you high-paid jobs with quick departure, free of charge! Those are signs of illegal recruitment through the use of unregistered agents (calo), with risks of abuse or exploitation, including human trafficking. Don’t accept immediately and make sure you first register at the DISNAKERTRANS office in your home town or district.

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Pocket Guide for Prospective Indonesian Migrant Workers Registration

● Don’t use fake documents and don’t let anyone change the data of your documents! Make sure that your name, place and date of birth are the same in all your documents. Falsifying documents can bring you a lot of difficulties. If caught with falsified documents, you may be deported. Or you may not be able to seek assistance if in trouble.

● When registering, you may show the original of your documents to the government officer, but you should never give them away. Instead, give photocopies of the documents. Keep also copies of your documents for yourself and your family in case your documents are being falsified, lost or stolen.

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● Report to the Police and any migrant support or human rights organization, if you notice any suspicious sign. Examples of suspicious signs could include: you are pressured to work abroad or are attracted by a good and well-paid job; your documents are falsified; you are asked to pay a fee upon registration; you are beaten, scolded, threatened or your family is threatened.

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Pocket Guide for Prospective Indonesian Migrant Workers Recruitment & Pre-Departure

2. Recruitment & Pre-Departure

�a.�Briefing�on�available job orders

c. Medical check-up

d. Signing of job contract

b. Interview

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Pocket Guide for Prospective Indonesian Migrant WorkersRecruitment & Pre-Departure

What will happen after I register to work overseas?

● You will be invited by the local DISNAKERTRANS office of your home town or district to a briefing�session on available job orders.

● If your profile fits with the administrative requirements of the job order, you will be contacted by the DISNAKERTRANS office for an interview with both the DINASKERTRANS and the recruitment agency (PPTKIS). During the interview, you will be asked questions regarding your motivations to work overseas and your skills required for the job.

● If you pass the interview, you will be offered a Placement Agreement by the PPTKIS. If you agree to the terms of the agreement, you will then be asked to sign the agreement. The signed agreement will be legalised by the DISNAKERTRANS office.

● After signing the Placement Agreement, you may be asked to stay in a shelter run by the PPTKIS,

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particularly if you are due to work in the informal sector (e.g. domestic worker). During your stay at the shelter, you will receive relevant job training, go through a medical and psychological check-up, and have your documents processed.

What should happen when I am staying at the shelter?

At the shelter, with the assistance of the PPTKIS, you will:

● Receive a skills, language and cultural training relevant to the destination country and the job sector which you have been selected for. The duration of the training depends on the requirements set by the country of destination. Once completed, you will receive a Training Certificate.�

● Complete a skills competency test delivered by a Professional Certification Office (usually located in Jakarta and other major cities) to receive a Certificate�of�Competency.

● Complete a medical and psychological check-up and receive a Health�Certificate.

● Apply for your passport, work visa and work permit.

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● Register under the insurance scheme for migrant workers. Once registered, you will be given an Insurance Card.

● Attend a Pre-Departure� Briefing� (PAP) for two days or 20 hours, at least 2 days before going overseas. The PAP should give you information on: (i) the local laws, culture, customs and climate of the destination country; (ii) procedures at departure from Indonesia and arrival at the destination country; (iv) the role of the Indonesian Embassies and Consulates to assist and protect overseas Indonesia migrant workers and how to access assistance; (v) insurance claim; (vi) safe banking and remittances channels; (vii) health tips; (viii) risks of HIV/AIDS, human trafficking and drugs; (ix) self-confidence coaching to deal with culture

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shock, stress, loneliness, professional issues, etc. and (x) procedures to return home. Upon completion of the PAP, you will receive a PAP Attendance�Certificate.��

● Sign a Job Contract.

● Receive your Overseas Migrant Worker Identity Card (KTKLN) issued by the BNP2TKI.

What fee should I pay for working overseas?

You will have to pay to your PPTKIS any costs not covered by your employer. The placement fee can include the following costs:

(i) processing of travel and work documents; (ii) medical and

psychological check-up;(iii) training;(iv) competency test and

certification;(v) accommodation and food

at the shelter;(vi) departure ticket and airport tax;(vii) transportation from home village to shelter; (viii) administrative fee;(ix) insurance premium;

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● A PPTKIS is a legal entity licensed to organize the placement of Indonesian migrant workers overseas. PPTKIS is granted such a license by the Ministry of Manpower and Transmigration (KEMENAKERTRANS).If you are approached by an individual who claims to be an agent of a PPTKIS, do�check�first�with�the�DISNAKERTRANS�Office�in�your�home�town�or�district�if�the�PPTKIS�is�officially�registered.

● By law, all job orders should be endorsed and officially advertised by the DISNAKERTRANS office in your home town or district. If you are directly approached by a calo or a PPTKIS with a job order, do not accept even if the job offers a good salary.

● If you sign a placement agreement, you should know that by law all placement agreements must be validated by the local DISNAKERTRANS Office.

PPTKIS

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● Placement fee will vary according to the destination country and work sector which you are recruited for. There are however a number of fixed costs that apply to ALL migrant workers: (i) passport; (ii) insurance; (iii) competency test. Note that you shouldn’t pay�for�the�pre-departure�briefing,�as�it�is�provided by the government for free.

● A breakdown of the costs should be outlined in your placement agreement. Don’t pay any extra costs to the PPTKIS just to expedite the recruitment process. If you are being charged extra, you should report it to the police, and any migrant support or human rights organizations.

● If your recruitment agency offers to cover all the costs, this does not mean that your recruitment agency provides services free of charge. Your recruitment agency will most probably deduct the costs from your salary later on. However, under Indonesian law, recruitment agencies are not allowed to deduct more than 50% of migrant workers’ salary per month.

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● Make sure that you understand what is written in the placement agreement and job contract. If you cannot read, or the documents are written in a language that you do not understand, don’t sign the documents. You should instead get someone you trust to read the documents for you or ask for a translation of the documents in Indonesian. Ask also someone you trust and who understand the foreign language to come with you when you sign these documents. Some migrant support or other civil society organizations can assist you with that.

● By law, the placement agreement should be signed by both you and the PPTKIS, while the job contract should be signed by both you and the employer. You are entitled to receive one identical set of the signed placement agreement and job contract. If you have not received the documents, ask your PPTKIS to give them to you.

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● Make sure that you have an insurance card. Without such card, you will not be able to claim for reimbursement of medical expenses or compensation for unpaid salary, failure to depart from Indonesia, forced to work for another employer, repatriation, contract termination without due notice and/or reasonable grounds and legal disputes.

● Don’t use fake documents or let anyone modify your documents: make sure that your personal data on all your documents are identical. If you notice any change, you should report to the police and a migrant support or human rights organization.

● Don’t lose your documents and make sure that you have copies of the key documents you need to have as a migrant worker, namely: passport and work visa, work

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permit, placement agreement, job contract, insurance card and KTKLN. Leave copies of your documents and the contact details of your employer with your family in case there is a problem or you loose your documents.

● Inform yourself on the remittance services available in your home place. This is a way to protect yourself from having your money lost or stolen.

● Bring some cash with you to the shelter, but nothing valuable.

● Be able to communicate with family and friends, and receive visitors.

● At the shelter, you have the right to stay in a decent, clean and healthy accommodation and be provided with adequate food and drink. If you become sick during your stay at the shelter, your PPTKIS should provide you with health care.

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● If you experience any of the following at the PPTKIS shelter, immediately report to the Police and any migrant support or human rights organization:

; The facility is not decent, clean nor healthy and you are not given enough food/drink;

; You are being beaten, scolded, threatened, sexually harassed and/or forced to engage in sexual intercourse.

; You are being held at the shelter for a period longer than what is provided in your placement agreement, or you are not sent overseas.

; You are asked to pay unreasonably high fees to your PPTKIS;

; You are not allowed to communicate with friends and family or go outside the shelter.

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● During the migration process, migrant workers may be exposed to higher health risks, including sexually transmitted infections (STIs). To protect yourself against STIs, such as HIV/AIDS, make sure to always practice safe sex by using or requesting the use of condoms. Please check the section ‘Key Words to Know’ of this Pocket Guide, for a definition of ‘STIs’ and ‘HIV/AIDS’.

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Pocket Guide for Prospective Indonesian Migrant Workers Departure

3. Departure

a. PPTKIS assist migrant workers for departure

b. PPTKIS inform partner agency in the destination country of migrant workers’ arrival

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Pocket Guide for Prospective Indonesian Migrant WorkersDeparture

What will happen on the day of departure?

● Your PPTKIS will take you to the airport or seaport of departure.

● Once at the airport or seaport of departure, your PPTKIS will assist you in processing your departure documents such as your ticket, boarding pass, arrival/departure card, and check-in your luggage.

● Once you have departed, your PPTKIS in Indonesia will inform the partner agency in the destination country of your scheduled arrival, and make sure that they pick you up at the airport or seaport when you arrive.

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Pocket Guide for Prospective Indonesian Migrant Workers Departure

● Without proper and complete documentation, you will not be able to travel or you will find�yourself�in�an�irregular�situation. This can make you more vulnerable to exploitation such as human trafficking. On the day of departure thus, you should ensure that you have all the following documents:

; Passport and work visa ;Work permit ; Placement agreement ; Job contract ; Insurance card ; KTKLN

● Make sure all your documents are not fake and bear the same correct data.

● Don’t loose your travel and work documents and leave photocopies of all your documents with your family.

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Pocket Guide for Prospective Indonesian Migrant WorkersDeparture

● Don’t loose your departure documents (e.g. travel ticket, boarding pass, etc.)! – without them, you will not be able to board the plane or boat.

● Label and lock your luggage and know the content of your luggage.

● Do not accept to carry any package from other people, including from your own recruitment agent.

● Carry a map of the country and city where you are being deployed.

● Always carry contact details of organizations that can help migrant workers, just in case you need it.

● Always carry the address and telephone number of the Indonesian Embassy or Consulate in the destination country where

you will be located. Please see section ‘Key Contact Details’ of this Pocket Guide, for contact details of Indonesian Embassies and Consulates overseas.

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Pocket Guide for Prospective Indonesian Migrant Workers Deployment

4. Deployment

a. Immigration control

b. Reception by the partner agency & employer

c. Registration at the Indonesian Embassy/ Consulate

d. Start working

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Pocket Guide for Prospective Indonesian Migrant WorkersDeployment

What will happen once I arrive in the country of destination?

● Once you have arrived in the country of destination, the partner agency should be waiting for you at the airport or seaport to pick you up and bring you either directly to your employer or to the agency office.

● As an Indonesian citizen, you will need to register at the nearest Indonesian Embassy/Consulate. However, if you are deployed as a domestic worker, your employer or the partner agency should normally take care of reporting your arrival and presence in the country of destination to the Indonesian Embassy/Consulate.

● Depending of the destination country, you may be asked to attend another health check or orientation session run by the Government of the country of destination. During the orientation session, you may be provided with further information on the country’s laws and customs; local migrant associations; your rights and obligations in the country; whom to contact in case of problem, and so forth.

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What are my rights as a migrant worker during deployment?

● Salary for the work you perform;

● Medical treatment when you are sick or during an emergency;

● Freedom from discrimination based on race, nationality, ethnic origin, sex, religion or other status;

● Equality before the law and equal protection under the law;

● Freedom from forced labour;

● Reasonable working hours, rest and leisure;

● Safe working conditions and environment;

● Freedom from torture, exploitation and sexual violence at the workplace;

● Adequate health and living standards;

● Freedom of movement;

● Return home to Indonesia after you complete your contract.

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● Once in the destination country, show your passport to Immigration officials,�but�do�not�give�it�to anyone else, including your recruitment agent or your employer. If it is lost, stolen or taken away by your employer or agent, report it immediately to the local police and the Indonesian Embassy or Consulate.

● Call your family or a friend in Indonesia informing them that you have arrived safely. Give them the name of your employer or agent, and your complete address overseas.

● Do respect rules and laws of the destination country. You certainly do not want to get into trouble during your deployment overseas!

● Make sure that you register, or your private agency or employer register you at the Indonesian Embassy/Consulate. Always remember that even if you migrate overseas legally, you may still encounter problems,

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find yourself at risk or your rights might be violated. It is thus important that your Embassy/Consulate should know about your presence in the country. Make sure also to always carry with you the contact details of the Embassy/Consulate. They will assist you free of charge in case of problem.

● Problems that you may encounter include:

; Unreasonably long working hours with no rest periods;

; Physical, verbal, mental/psychological or sexual violence - e.g. being beaten, kicked, wounded with a knife/fork/spoon/iron, pushed or slapped, threatened, scolded, being touched inappropriately, forced to watch pornography, forced to provide sexual services, or become a victim of rape, with the risk of being contaminated with HIV or any other STI;

; Unpaid wages;

; Unfairly dismissed;

; Not given enough food or drink;

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; Not given healthcare when sick;

; Forced to work in dangerous or unhygienic conditions;

; Not given a safe and healthy living environment (e.g. no bed and/or no bathroom);

; Freedom of movement denied: not allowed to leave the house at all or locked in the house; or your travel and work documents are taken away from you to prevent you from running away;

; Forced to work in several locations and/or for several employers, other than those listed in your job contract;

; Not allowed to practice your religion;

; Forced to drink alcohol and/or take drugs.

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● If you engage into sexual intercourse, make sure you always practice sex safe by using or requesting the use of condoms. This will protect you against STIs such as HIV/AIDS.

● Ask your PPTKIS to assist you in claiming reimbursement or compensation from your insurance, if you incur medical expenses as a result of illness, accident (during or outside work hours) or mistreatment; your salary is not being paid by your employer; you’re forced to work for another employer; or your work contract is terminated without due notice and/or unreasonable grounds. You will need to show your insurance card. If the agent refuses or doesn’t assist you, report it immediately to the Indonesian Embassy/Consulate.

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Pocket Guide for Prospective Indonesian Migrant WorkersReturn

5. Return

b. Screening at the Migrant Workers Service Post

a. Return to Indonesia

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Pocket Guide for Prospective Indonesian Migrant Workers Return

When can I return to Indonesia?

● When your two-year work contract has expired; or

● If you do not want to continue your employment agreement for personal or work-related reasons;

What will happen prior to my return to Indonesia?

● Your return is the responsibility of the PPTKIS that sent you abroad.

● Your PPTKIS should contact you and the partner agency or employer no later than 3 (three) months prior to the expiry of your Job Contract.

● Your PPTKIS should report in writing your return itinerary to the Indonesian Embassy/Consulate through the partner agency or your employer.

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● The partner agency in the destination country should accompany you to the airport/seaport and assist you in processing your departure documents and check-in your luggage.

What will happen when I arrive in Indonesia?

● Upon arrival at the airport/seaport in Indonesia, you will first have to go through the immigration check, collect your luggage and go through the custom clearance.

● You will then be directed to the Migrant Workers Service Post for a screening process which aims to determine whether or not you have been victim of violence, abuse or exploitation (including human trafficking) during your deployment abroad.

● If you have nothing to report, you will be allowed to proceed and you will be assisted to purchase your transportation ticket back to your home town or village.

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● If on the contrary, you have been victim of violence, abuse or exploitation such as human trafficking, you will be asked further questions, medically screened, provided with primary medical care and if necessary, referred to other service providers for follow-up assistance.

If I have been victim of human trafficking, what kind of assistance can I get?

If you have been a victim of human trafficking, you can receive the following assistance:

● Medical care and psychological counselling.

● Escort to home town or any other safe place.

● Reintegration assistance, including: legal aid, education, vocational training, and livelihood support.

Where can I find information on support programmes for returning migrant workers?

● Support programmes for returning migrant workers include entrepreneurship training, financial management training, loan assistance and so forth. However, not all

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provinces have support programmes for returning migrant workers. You should thus check with the BP3TKI office in your province to find out whether there is any such support programme in your region.

● Before leaving the country of destination, inform your family of your date and time of arrival in Indonesia.

● Check that you have received all of your salary and that your savings have been transferred to your personal bank account in Indonesia. If you experience any problem, report it immediately to the Embassy/Consulate. They will try to assist you before you return to Indonesia.

● Once back in Indonesia, you will need to buy your transportation ticket back to your home town/village. Don’t pay any additional fees. The official price of the tickets should be indicated on a board.

● If you have encountered problems during your deployment but are not provided with

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assistance or referral upon arrival by the Migrant Worker Service Post, report it to a migrant support or human rights organization.

● Look after your luggage.

● On the return journey to your home town/village, write down the name of the driver and the bus number plate, and regularly update your family on your whereabouts.

Key Contact Details

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Pocket Guide for Prospective Indonesian Migrant WorkersKey Contact Details

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SA

RTe

l : +

852

3651

020

1F

ax

: +85

2 28

95 0

139

JOR

DA

NIA

13 A

li S

eedo

Al K

urdi

Str

eet A

l S

wef

ieh,

Am

man

111

81Te

l : +

962-

6 59

2 69

08F

ax

: +96

2-6

592

6796

38

Pocket Guide for Prospective Indonesian Migrant Workers Key Contact Details

Indo

nesi

an

Em

bass

y/C

onsu

late

Add

ress

Tele

phon

e N

umbe

r

KO

RE

A S

ELA

TAN

380

Youi

deba

ngro

, Yo

udeu

ngpo

ku, S

eoul

150

895

Tel

: +82

-2 7

83 5

675

Fax

: +

82-2

780

428

0

KU

WA

IT

Kai

fan

Blo

ck 5

, Al S

heba

ni S

tree

t H

ouse

No.

21,

Kuw

ait C

ityTe

l : +

965-

2 48

3 99

27F

ax

: +96

5-2

481

9250

MA

LAY

SIA

Kua

la L

umpu

rN

o. 2

33 J

alan

Tun

Raz

ak50

4000

Kua

la L

umpu

rTe

l : +

60 3

211

6 40

00F

ax

: +60

3 2

141

7908

+

60 3

214

2 38

78

MA

LAY

SIA

Joho

r B

aru

No.

46,

Jal

an T

aat,

Off

Jala

n Tu

n A

bdur

Raz

ak, 8

0100

Joh

or B

aru

Tel

: +60

1 9

790

2000

Fax

: +

60 1

977

5 15

72,

+

60 1

977

5 15

73

MA

LAY

SIA

Kot

a K

inab

alu

Loro

ng K

emaj

uan,

Kar

amun

sing

88

000

Kot

a K

inab

alu,

Sab

ahP

O B

OX

115

96, 8

8817

Tel

: +60

88

218

600

+

60 8

8 21

8 60

0F

ax

: +60

88

215

170

+

60 8

8 25

3 95

3

+60

88

2400

17

MA

LAY

SIA

,K

uchi

ngLa

ntai

6, B

angu

nan

Bin

amas

N

o. 1

, Jal

an P

andu

ngan

, 931

00

Kuc

hing

, Sar

awak

Tel

: +60

82

241

734

+

60 8

2421

734

Fax

: +

60 8

2 42

4 37

0

39


Indo

nesi

an

Em

bass

y/C

onsu

late

Add

ress

Tele

phon

e N

umbe

r

MA

LAY

SIA

Taw

au C

ityJl

. Sin

On,

Mile

2,5

Taw

auTe

l : +

60 8

97 5

2969

QA

TAR

Al M

aahe

d S

tree

t Al S

alat

a A

l Ja

deed

a, D

oha

Tel

: +97

4 44

6 57

945,

+

974

446

6498

7F

ax

: +97

4 44

6 57

610

SA

UD

I AR

AB

IAR

iyad

h R

iyad

h D

iplo

mat

ic Q

uart

er

PO

BO

X 9

4343

Riy

adh

1169

3Te

l : +

966-

1 48

8 28

00

+96

6-1

488

2131

+

966-

1488

228

2

+96

6-14

88 2

472

Fax

: +

966

1 48

8 29

66

SA

UD

I AR

AB

IAJe

ddah

Al M

ualif

in S

tree

t, A

l Reh

abD

istr

ict/5

PO

BO

X 1

0 Je

dda

2141

1

Tel

: +96

6-2

671

1271

Fax

: +

966-

2 67

3 02

05

SIN

GA

PO

RE

7

Cha

tsw

orth

Roa

d S

ING

AP

OR

E 2

4976

1Te

l : +

65 6

733

5197

Fax

: +

65 6

836

9646

40


Indo

nesi

an

Em

bass

y/C

onsu

late

Add

ress

Tele

phon

e N

umbe

r

UN

I EM

IRA

T A

RA

BZ

one

2, S

ecto

r 79

, Vill

a N

o. 4

74

Sul

tan

Bin

Zay

ed S

tree

t (S

tr. 3

2)

Al B

atee

n A

rea,

Abu

Dha

biP

O B

OX

725

6

Tel

: +97

1-2

445

4448

Fax

: +

971-

2 44

5 54

53

TAIW

AN

Kan

tor

Dag

ang

dan

Eko

nom

i In

done

sia

(KD

EI)

6F

, No.

550

, Rui

Gua

ng R

oad,

N

eihu

Dis

tric

t, Ta

ipei

Tel

: +88

6-2

8752

617

0F

ax

: +88

6-2

8752

370

6

SY

RIA

Maz

zech

, Eas

tern

Vill

as, M

adin

a A

l-Mun

aww

ara

Str

eet 1

32

Blo

ck N

o. 2

70/A

Bui

ldin

g N

o. 2

6 D

amas

kus,

PO

BO

X 3

530

Tel

: +96

3-11

611

963

0,

+96

3-11

611

963

1F

ax

: +96

3-11

611

963

2

41


Co

nta

ct d

etai

ls o

f m

igra

nt

sup

po

rt c

ivil

soci

ety

org

aniz

atio

ns

in In

do

nes

ia

The

re e

xist

in I

ndon

esia

a n

umbe

r of

civ

il so

ciet

y or

gani

zatio

ns t

hat

can

prov

ide

info

rmat

ion,

as

sist

ance

and

ref

erra

l to

pros

pect

ive

mig

rant

wor

kers

, mig

rant

wor

kers

and

thei

r fa

mili

es. T

he

belo

w l

ist

incl

ude

just

a f

ew o

f th

ose

civi

l so

ciet

y or

gani

zatio

ns.

Mos

t of

the

m a

re b

ased

in

Jaka

rta,

but

they

eith

er h

ave

pres

ence

at d

istr

ict o

r su

b-di

stric

t lev

el o

r ca

n re

fer

you

to p

artn

er

orga

niza

tions

that

will

be

able

to a

ssis

t you

.

KO

MN

AS

Per

emp

uan

Jl. L

atuh

arha

ri 4B

, Jak

arta

103

10

Tel:

(021

) 39

0 39

63; F

ax: (

021)

390

392

2E

mai

l: m

ail@

kom

nasp

erem

puan

.or.i

d W

ebsi

te: w

ww

.kom

nasp

erem

puan

.or.i

d

KO

MN

AS

HA

MJl

. Lat

uhar

hary

No.

4B

, Jak

arta

103

10Te

l: (0

21) 3

9252

30 e

xt. 2

25/2

21; F

ax: (

021)

392

5227

Em

ail:

info

@ko

mna

sham

.go.

id

Web

site

: ww

w.k

omna

sham

.go.

id

Ser

ikat

Bur

uh M

igra

n In

do

nesi

a (S

BM

I)Jl

. Cili

litan

Kec

il II

No.

68,

RT

14

RW

07

Cili

litan

Jak

arta

Tim

ur 1

3604

.Te

l: (0

21)

8087

985

9E

mai

l: dp

nsbm

i@gm

ail.c

omW

ebsi

te: w

ww

.sbm

i.or.i

d

Mig

rant

Car

eJl

. Pul

o A

sem

Uta

ra I

No.

16,

RT

08

RW

12

Kec

amat

an P

ulog

adun

g Ja

kart

a Ti

mur

132

20Te

lp/F

ax. :

(02

1) 4

89 1

386

Em

ail:

secr

etar

iat@

mig

rant

care

.net

Web

site

: ww

w.m

igra

ntca

re.n

et

Gar

da

BM

IJl

. Rad

en S

aleh

I N

o. 7

AG

edun

g S

abun

isi L

t. 4,

Jak

arta

Pus

at 1

0430

HP

: 081

3589

5956

8E

mai

l: ga

rdab

mi@

yaho

o.co

m

So

lidar

itas

Per

emp

uan

Jl. S

iaga

II N

o. 3

6, R

T 0

2 R

W 0

5, K

el. P

ejat

en B

arat

Pas

ar M

ingg

u, J

akar

ta S

elat

an 1

2540

Tel:

(021

) 79

18 3

108,

791

8 12

60E

mai

l: so

liper

@ce

ntrin

.net

.id

42


Contact details of Indonesian government service providers for Indonesian Migrant Workers

● Halo TKI (BNP2TKI Call Centre / 24h) Indonesia: 0800 1000 (toll free) Overseas: + 62 21 2924 4800 (non-toll free) SMS: 7266 (free) > compose ACA#TKI#your name#problem to be reported and send it to 7266 Email: [email protected]

● Ministry of Foreign Affairs Tel: (021) 344 1508 ext. 3009, (021) 381 3152 Email : [email protected]

● Ministry of Social Affairs For mental and social problems Tel: (021) 3160065

● Women and Children Service Unit, Criminal Investigation Directorate, Indonesian National Police

For other problems Tel: (021) 7256085

● Ministry of Manpower and Transmigration Hotline

Tel/SMS: 0821 24 333 888 or 999 Fax: (021) 52902045

● Ministry of Women Empowerment and Child Protection

Tel/fax: (021) 3517038

43


List of NGOs in Destination Countries

MALAYSIATENAGANITAPenthouse, Wisma MLS, no. 31Jalan Tuanku Abdul Rahman 50100Kuala Lumpur, MalaysiaTel: (60-3) 2697-3671 / 2691-3691 Fax: (60-3) 2691-3681Email: [email protected] / [email protected]: www.tenaganita.net

SINGAPORE Humanitarian Organization for Migration Economics (HOME)#06-22 Lucky Plaza 304 Orchard RoadSingapore 238863Tel: (65) 63338384 Fax: (65) 63338356Email: [email protected]: www.home.org.sg

HONG KONGThe Hong Kong Coalition of Indonesian Migrant Workers Organizations (KOTKIHO)Secretariat: 4/F, Block A, 32 Jardine Mansion, Jardine’s Bazzar, Causeway Bay, Hong Kong S.A.RTel: (852) 2576-4563 Fax: (852) 29920111Email: [email protected]: www.kotkiho.multiply.com

44


JAPANSolidarity Network with Migrants Japan (SMJ)2-230 Tomisaka Christian Center, Koishikawa, Bunkyo-ku, Tokyo 112-0002, JapanTel: (813) 5802-6033 Fax : (813) 5802-6034Email: [email protected]: www.jca.apc.org/migrant-net

SOUTH KOREAJoint Committee with Migrants in Korea (JCMK)19010 Choongjungro 2 Ga, Soedaemun-GuSeoul 120-012, South KoreaTel: (822) 312-1686-7 Fax: (822) 312-1688Email: [email protected] [email protected]: www.jcmk.org

TAIWANHope Workers Centre (HWC)No. 65 Chang Chiang Road, Chung-li CityTaoyuan, Taiwan 320Tel: (886-3) 425-5416 Fax: (886-3) 427-1092Email: [email protected]: www.hopemw.org

JORDANArab Organization for Human Rights (AOHR)Amman Institute for Human Right StudiesP.O. Box 212524, Amman 11121, JordanTel/Fax: (962-6) 4655-043Email: [email protected]

Key Words to Know

47

Pocket Guide for Prospective Indonesian Migrant WorkersKey Words

Key

wo

rds

to k

no

w

Wor

dD

efin

ition

& C

larif

icat

ion

Arr

ival

/D

epar

ture

ca

rd*

An

arriv

al/d

epar

ture

car

d is

an

offic

ial

docu

men

t us

ed b

y th

e im

mig

ratio

n au

thor

ities

of a

cou

ntry

to p

rovi

de id

entif

icat

ion

and

keep

reco

rd o

f all

pers

ons

ente

ring

into

and

dep

artin

g fr

om t

he c

ount

ry.

All

air

fligh

t pa

ssen

gers

are

re

quire

d to

fill

in s

uch

a ca

rd a

nd s

ign

it be

fore

sho

win

g it

to th

e im

mig

ratio

n au

thor

ities

upo

n de

part

ure

and

arriv

al, b

oth

in In

done

sia

and

the

coun

try

of

dest

inat

ion.

Boa

rdin

g ca

rd*

A b

oard

ing

card

is o

ne o

f the

dep

artu

re d

ocum

ents

that

air

fligh

t pas

seng

ers

rece

ive

upon

che

ck-in

at

the

airp

ort.

The

boa

rdin

g ca

rd w

ill i

ndic

ate

the

nam

e of

the

pas

seng

er,

the

fligh

t nu

mbe

r, th

e bo

ardi

ng t

ime,

the

boa

rdin

g ga

te n

umbe

r an

d th

e se

at n

umbe

r of

the

pass

enge

r in

the

plan

e.

Dep

orta

tion

The

act

of a

Sta

te in

rem

ovin

g a

fore

ign

pers

on fr

om it

s te

rrito

ry to

a c

erta

in

plac

e af

ter

refu

sal o

f adm

issi

on o

r te

rmin

atio

n of

per

mis

sion

to s

tay.

Em

ploy

erA

n em

ploy

er is

a p

erso

n or

com

pany

who

pay

s a

sala

ry t

o an

othe

r pe

rson

in

exc

hang

e fo

r th

e se

rvic

e/w

ork

exec

uted

by

such

per

son,

als

o kn

own

as

empl

oyee

. T

he t

erm

s of

the

wor

k re

latio

nshi

p be

twee

n th

e em

ploy

er a

nd

empl

oyee

are

out

lined

in a

job

cont

ract

sig

ned

by b

oth

part

ies.

48

Pocket Guide for Prospective Indonesian Migrant Workers Key Words

Wor

dD

efin

ition

& C

larif

icat

ion

(Ind

ones

ian)

E

mba

ssy

An

Indo

nesi

an E

mba

ssy

act

as t

he o

ffici

al r

epre

sent

ativ

e of

the

Rep

ublic

of

Ind

ones

ia o

vers

eas.

The

Em

bass

y w

ill p

rovi

de I

ndon

esia

n na

tiona

ls,

incl

udin

g m

igra

nt w

orke

rs, w

ith a

ssis

tanc

e in

cas

e of

pro

blem

s or

em

erge

ncy.

T

hey

usua

lly h

ave

dedi

cate

d st

aff

calle

d La

bour

Atta

chés

, C

ouns

ello

rs o

r C

onsu

lar

Sta

ff.

Som

e de

stin

atio

n co

untr

ies

do n

ot h

ave

an I

ndon

esia

n E

mba

ssy,

bu

t th

ere

may

be

so

me

othe

r go

vern

men

t re

pres

enta

tive

inst

itutio

ns,

such

as

a C

onsu

late

or

an I

ndon

esia

n C

ham

ber

of C

omm

erce

(K

AD

IN)

offic

e.

Fra

udul

ent

docu

men

tA

fra

udul

ent

or f

ake

docu

men

t is

a d

ocum

ent

cont

aini

ng f

alse

ide

ntity

, or

a

trav

el d

ocum

ent

whi

ch h

as b

een

fals

ified

or

mod

ified

by

a pe

rson

who

do

es n

ot h

ave

the

auth

ority

to is

sue

such

doc

umen

t on

beha

lf of

the

Sta

te.

The

ter

m f

raud

ulen

t do

cum

ent

ofte

n re

fers

to

docu

men

ts o

btai

ned

thro

ugh

met

hods

tha

t de

viat

e fr

om o

ffici

al p

roce

dure

s, c

orru

ptiv

e m

eans

and

oth

er

unla

wfu

l act

s.

HIV

and

AID

SH

IV s

tand

s fo

r Hum

an Im

mun

odefi

cien

cy V

irus

whi

ch is

a v

irus

that

gra

dual

ly

atta

cks

the

hum

an b

ody’

s im

mun

e sy

stem

, whi

le A

IDS

sta

nds

for

Acq

uire

d Im

mun

odefi

cien

cy S

yndr

ome

whi

ch i

s a

grou

p of

syn

drom

s th

at a

ppea

r w

hen

the

imm

une

syst

em s

tart

s to

fail

due

to H

IV in

fect

ion.

HIV

re

side

s in

bo

dy fl

uids

: blo

od, s

emen

, vag

inal

dis

char

ge a

nd b

reas

t milk

. It i

s tr

ansm

itted

fr

om p

erso

n to

per

son,

thr

ough

unp

rote

cted

sex

, th

e us

e of

un-

ster

ilize

d ne

edle

s (e

.g. d

rug

user

s), u

n-st

erili

zed

bloo

d tr

ansf

usio

n, o

r m

othe

r-to

-chi

ld

tran

smis

sion

(th

roug

h pl

acen

ta,

deliv

ery

proc

ess,

bre

astfe

edin

g).

HIV

is

NO

T tr

ansm

itted

thro

ugh

hand

sha

king

, tou

chin

g, h

uggi

ng, u

sing

the

sam

e ut

ensi

ls a

s pe

ople

livi

ng w

ith H

IV (

PLH

IV),

usi

ng t

he s

ame

toile

t as

PLH

IV,

livin

g in

the

sam

e ho

use

as P

LHIV

, or

mos

quito

bite

s.

49


Wor

dD

efin

ition

& C

larif

icat

ion

(Ind

ones

ian)

E

mba

ssy

An

Indo

nesi

an E

mba

ssy

act

as t

he o

ffici

al r

epre

sent

ativ

e of

the

Rep

ublic

of

Ind

ones

ia o

vers

eas.

The

Em

bass

y w

ill p

rovi

de I

ndon

esia

n na

tiona

ls,

incl

udin

g m

igra

nt w

orke

rs, w

ith a

ssis

tanc

e in

cas

e of

pro

blem

s or

em

erge

ncy.

T

hey

usua

lly h

ave

dedi

cate

d st

aff

calle

d La

bour

Atta

chés

, C

ouns

ello

rs o

r C

onsu

lar

Sta

ff.

Som

e de

stin

atio

n co

untr

ies

do n

ot h

ave

an I

ndon

esia

n E

mba

ssy,

bu

t th

ere

may

be

so

me

othe

r go

vern

men

t re

pres

enta

tive

inst

itutio

ns,

such

as

a C

onsu

late

or

an I

ndon

esia

n C

ham

ber

of C

omm

erce

(K

AD

IN)

offic

e.

Fra

udul

ent

docu

men

tA

fra

udul

ent

or f

ake

docu

men

t is

a d

ocum

ent

cont

aini

ng f

alse

ide

ntity

, or

a

trav

el d

ocum

ent

whi

ch h

as b

een

fals

ified

or

mod

ified

by

a pe

rson

who

do

es n

ot h

ave

the

auth

ority

to is

sue

such

doc

umen

t on

beha

lf of

the

Sta

te.

The

ter

m f

raud

ulen

t do

cum

ent

ofte

n re

fers

to

docu

men

ts o

btai

ned

thro

ugh

met

hods

tha

t de

viat

e fr

om o

ffici

al p

roce

dure

s, c

orru

ptiv

e m

eans

and

oth

er

unla

wfu

l act

s.

HIV

and

AID

SH

IV s

tand

s fo

r Hum

an Im

mun

odefi

cien

cy V

irus

whi

ch is

a v

irus

that

gra

dual

ly

atta

cks

the

hum

an b

ody’

s im

mun

e sy

stem

, whi

le A

IDS

sta

nds

for

Acq

uire

d Im

mun

odefi

cien

cy S

yndr

ome

whi

ch i

s a

grou

p of

syn

drom

s th

at a

ppea

r w

hen

the

imm

une

syst

em s

tart

s to

fail

due

to H

IV in

fect

ion.

HIV

re

side

s in

bo

dy fl

uids

: blo

od, s

emen

, vag

inal

dis

char

ge a

nd b

reas

t milk

. It i

s tr

ansm

itted

fr

om p

erso

n to

per

son,

thr

ough

unp

rote

cted

sex

, th

e us

e of

un-

ster

ilize

d ne

edle

s (e

.g. d

rug

user

s), u

n-st

erili

zed

bloo

d tr

ansf

usio

n, o

r m

othe

r-to

-chi

ld

tran

smis

sion

(th

roug

h pl

acen

ta,

deliv

ery

proc

ess,

bre

astfe

edin

g).

HIV

is

NO

T tr

ansm

itted

thro

ugh

hand

sha

king

, tou

chin

g, h

uggi

ng, u

sing

the

sam

e ut

ensi

ls a

s pe

ople

livi

ng w

ith H

IV (

PLH

IV),

usi

ng t

he s

ame

toile

t as

PLH

IV,

livin

g in

the

sam

e ho

use

as P

LHIV

, or

mos

quito

bite

s.

Wor

dD

efin

ition

& C

larif

icat

ion

Hum

an

traf

ficki

ng

Hum

an

traf

ficki

ng

refe

rs

to

the

recr

uitm

ent,

tran

spor

tatio

n,

harb

orin

g,

send

ing,

tran

sfer

of a

per

son,

by

mea

ns o

f thr

eat o

r us

e of

forc

e, a

bduc

tion,

in

carc

erat

ion,

fr

aud,

de

cept

ion,

th

e ab

use

of

pow

er

or

of

a po

sitio

n vu

lner

abili

ty, d

ebt b

onda

ge o

r the

giv

ing

or re

ceiv

ing

of p

aym

ents

or b

enef

its

to a

chie

ve t

he c

onse

nt o

f a

pers

on h

avin

g co

ntro

l ov

er a

noth

er p

erso

n,

whe

ther

com

mitt

ed w

ithin

the

cou

ntry

or

cros

s-bo

rder

, fo

r th

e pu

rpos

e of

ex

ploi

tatio

n. E

xplo

itatio

n in

clud

es,

at t

he m

inim

um,

the

expl

oita

tion

of t

he

pros

titut

ion

of o

ther

s or

oth

er f

orm

s of

sex

ual e

xplo

itatio

n, f

orce

d la

bour

or

serv

ices

, sl

aver

y, o

r pr

actic

es s

imila

r to

sla

very

, se

rvitu

de,

or t

he r

emov

al

of o

rgan

s.

Job

cont

ract

A jo

b co

ntra

ct is

diff

eren

t fro

m a

pla

cem

ent a

gree

men

t and

from

a jo

b or

der

in th

at a

job

cont

ract

is a

n ag

reem

ent b

etw

een

the

empl

oyer

in th

e co

untr

y of

des

tinat

ion

(not

the

recr

uite

r!)

and

the

empl

oyee

, in

this

cas

e th

e m

igra

nt

wor

ker.

It de

fines

the

wor

king

con

ditio

ns,

and

the

role

s an

d re

spon

sibi

litie

s be

twee

n th

e em

ploy

er a

nd th

e m

igra

nt w

orke

r.

50


Wor

dD

efin

ition

& C

larif

icat

ion

Insu

ranc

eP

PT

KIS

are

obl

iged

to

susc

ribe

all T

KIs

to

an in

sura

nce

sche

me.

The

fee

fo

r in

sura

nce

is c

urre

ntly

Rp.

400

,000

per

per

son

for

a tw

o-ye

ar c

ontr

act,

to b

e pa

id b

y th

e T

KI.

If a

TK

I de

cide

to

rene

w h

is/h

er c

ontr

act,

he/s

he w

ill

have

to p

ay th

e sa

me

amou

nt fo

r ea

ch n

ew c

ontr

act p

erio

d. T

he in

sura

nce

cove

rs m

igra

nt w

orke

rs p

rior

to d

epat

ure,

dur

ing

empl

oym

ent o

vers

eas

and

one

mon

th a

fter

the

cont

ract

exp

iry d

ate

or t

he r

etur

n o

f m

igra

nt w

orke

rs

to t

heir

hom

e to

wn.

Suc

h in

sura

nce

enab

les

TK

Is

to c

laim

rei

mbu

rsem

ent

or c

ompe

nsat

ion

for

any

cost

s in

curr

ed d

ue t

o ill

ness

, ac

cide

nt,

phys

ical

ab

use

and

rape

(vi

sit

to t

he d

octo

r, ho

spita

l sta

ys,

emer

genc

y op

erat

ions

),

deat

h, fa

ilure

to d

epar

t fro

m In

done

sia,

forc

ed to

wor

k fo

r an

othe

r em

ploy

er,

repa

tria

tion,

co

ntra

ct

term

inat

ion

with

out

due

notic

e an

d/or

re

ason

able

gr

ound

s, le

gal d

ispu

tes,

unp

aid

sala

ry a

nd lo

ss o

f men

tal c

apac

ity. P

PT

KIS

ar

e re

spon

sibl

e to

iss

ue r

eim

burs

emen

t/com

pens

atio

n cl

aim

s on

beh

alf

of T

KIs

. O

nce

proc

esse

d, T

KI

will

rec

eive

rei

mbu

rsem

ent/c

ompe

nsat

ion.

In

sura

nce

will

not

reim

burs

e 10

0% o

f the

med

ical

cos

ts, b

ut ju

st a

max

imum

of

Rp.

50

mill

ion

for

any

trea

tmen

t in

the

des

tinat

ion

coun

try

and

Rp.

25

mill

ion

for

furt

her

trea

tmen

t in

Indo

nesi

a.

Job

orde

r A

job

orde

r is

a jo

b va

canc

y is

sued

by

a re

crui

tmen

t age

ncy/

com

pany

and

, in

the

cas

e of

Ind

ones

ia is

offi

cial

ly a

utho

rized

by

KE

ME

NA

KE

TR

AN

S a

nd

adve

rtis

ed b

y th

e lo

cal

DIS

NA

KE

RT

RA

NS

offi

ce.

The

job

ord

er w

ill g

ive

deta

ils o

f the

term

s an

d co

nditi

ons

of th

e jo

b, th

e lo

catio

n, th

e du

ratio

n an

d re

quire

d cr

iteria

and

ski

lls.

51


Wor

dD

efin

ition

& C

larif

icat

ion

KT

KLN

*K

artu

Ten

aga

Ker

ja L

uar

Neg

eri (

Ove

rsea

s M

igra

nt W

orke

r Id

entit

y C

ard)

.A

LL I

ndon

esia

n M

igra

nt W

orke

rs s

houl

d ho

ld a

KT

KLN

bef

ore

depa

rtin

g.

Thi

s ca

rd i

ndic

ates

the

ID

num

ber

of t

he r

egis

tere

d m

igra

nt w

orke

r an

d a

num

ber

of o

ther

dat

a re

gard

ing

the

mig

rant

wor

ker:

nam

e; p

lace

and

dat

e of

birt

h; s

ex; K

TP

num

ber;

add

ress

& te

leph

one

num

ber o

f TK

I and

par

ents

; ed

ucat

ion

dipl

oma;

pas

spor

t and

vis

a nu

mbe

r, ph

oto

and

finge

rprin

ts; n

ame

of th

e P

PT

KIS

and

em

ploy

er; t

rain

ing

cert

ifica

te; P

AP

cer

tific

ate;

hea

lth c

er-

tific

ate;

ski

ll ce

rtifi

cate

; in

sura

nce

num

ber;

wor

k co

ntra

ct;

date

of

issu

e of

K

TK

LN;

date

of

depa

rtur

e fr

om I

ndon

esia

, da

te o

f ar

rival

in t

he c

ount

ry o

f de

ploy

men

t and

dat

e of

ret

urn

to In

done

sia;

and

det

ails

of I

ndon

esia

n E

m-

bass

y in

the

coun

try

of d

estin

atio

n. M

igra

nt w

orke

rs s

houl

d ke

ep th

e K

TK

LN

in a

saf

e pl

ace

toge

ther

with

thei

r pa

sspo

rt.

Lega

l Mig

ratio

nLe

gal

Mig

ratio

n is

the

pro

cess

of

mig

ratin

g ac

cord

ing

to t

he l

aws

and

regu

latio

ns o

f the

hom

e an

d de

stin

atio

n co

untr

ies.

LSP

Lem

baga

Ser

tifik

asi P

rofe

si (

Pro

fess

iona

l Cer

tific

atio

n O

ffice

).

Mig

rant

wor

ker

A m

igra

nt w

orke

r is

a p

erso

n w

ho m

igra

tes

to a

cou

ntry

of w

hich

he

or s

he

is n

ot a

nat

iona

l fo

r w

ork

purp

oses

. To

wor

k le

gally

in

a fo

reig

n co

untr

y,

a m

igra

nt w

orke

r sh

ould

hav

e pr

oper

doc

umen

tatio

n, i

nclu

ding

at

leas

t: pa

sspo

rt, w

ork

visa

, wor

k pe

rmit

and

job

cont

ract

.

52


Wor

dD

efin

ition

& C

larif

icat

ion

Mig

ratio

nM

igra

tion

is th

e ac

t of m

ovin

g to

ano

ther

pla

ce e

ither

with

in o

ne’s

cou

ntry

or

to a

noth

er fo

reig

n co

untr

y.

PA

PP

embe

kala

n A

khir

Pem

bera

ngka

tan

(Pre

-Dep

artu

re B

riefin

g).

Pas

spor

t*A

pas

spor

t is

a t

rave

l do

cum

ent,

issu

ed b

y th

e ho

me

gove

rnm

ent

(in

Indo

nesi

a, b

y th

e D

irect

orat

e G

ener

al o

f Im

mig

ratio

n, M

inis

try

of L

aw a

nd

Hum

an R

ight

s),

whi

ch a

llow

s a

pers

on t

o tr

avel

abr

oad.

It

cert

ifies

, fo

r th

e pu

rpos

e of

inte

rnat

iona

l tra

vel,

the

iden

tity

and

natio

nalit

y of

its

hold

er. T

he

elem

ents

of

iden

tity

will

incl

ude

the

nam

e, s

ex,

and

date

and

pla

ce o

f bi

rth

of t

he p

assp

ort

hold

er.

A p

assp

ort

will

als

o in

clud

e a

phot

o of

the

pas

spor

t ho

lder

. A

pas

spor

t do

es n

ot i

tsel

f en

title

the

pas

spor

t ho

lder

ent

ry i

nto

anot

her c

ount

ry, a

s ce

rtai

n co

untr

ies

will

onl

y le

t for

eign

ers

into

thei

r ter

ritor

y if

they

hol

d a

visa

. For

a d

etai

led

defin

ition

of v

isa,

ple

ase

refe

r to

the

term

“v

isa”

in th

is g

loss

ary.

Peo

ple

Sm

uggl

ing

Peo

ple

Sm

uglin

g re

fers

to

the

faci

litat

ion,

tra

nspo

rtat

ion,

or

illeg

al e

ntry

of

a pe

rson

or

a gr

oup

of p

erso

ns a

cros

s an

inte

rnat

iona

l bor

der,

in v

iola

tion

of o

ne o

r m

ore

coun

trie

s’ l

aws,

eith

er c

land

estin

ely

or t

hrou

gh d

ecep

tion,

us

ually

in e

xcha

nge

of m

oney

.

53


Wor

dD

efin

ition

& C

larif

icat

ion

Pla

cem

ent

agre

emen

t A

pla

cem

ent

agre

emen

t is

a w

ritte

n ag

reem

ent

betw

een

the

recr

uitm

ent

agen

cy a

nd t

he m

igra

nt w

orke

r th

at o

utlin

es t

he t

erm

s of

the

pla

cem

ent

proc

ess.

It

will

incl

ude

at le

ast

the

follo

win

g in

form

atio

n: (

i) th

e na

me

and

cont

act

deta

ils o

f th

e re

crui

tmen

t ag

ency

; (ii

) th

e na

me,

sex

, ag

e, m

arita

l st

atus

and

con

tact

det

ails

of

the

cand

idat

e m

igra

nt w

orke

r; (

iii)

the

nam

e an

d co

ntac

t de

tails

of

the

empl

oyer

; (iv

) th

e rig

hts

and

oblig

atio

ns o

f ea

ch

part

y du

ring

the

plac

emen

t pr

oces

s; (

v) t

he t

asks

and

typ

e of

wor

k du

e to

be

per

form

ed b

y th

e ca

ndid

ate

mig

rant

wor

ker;

(vi)

the

prot

ectio

n m

easu

res

guar

ante

ed b

y th

e re

crui

tmen

t ag

ency

tow

ards

the

mig

rant

wor

ker

in c

ase

of a

ny p

robl

em w

ith th

e em

ploy

er; (

vii)

the

date

of d

epar

ture

; (vi

ii) p

lace

men

t fe

e du

e to

be

paid

by

the

cand

idat

e m

igra

nt w

orke

r to

the

recr

uitm

ent a

genc

y an

d m

etho

d of

pay

men

t; (ix

) di

sput

e se

ttlem

ent;

and

(x)

cons

eque

nces

of

any

brea

ch o

f the

agr

eem

ent b

y ei

ther

par

ties.

PP

TK

ISP

elak

sana

Pen

empa

tan

Tena

ga K

erja

Ind

ones

ia S

was

ta (

also

kno

wn

as

PP

TK

IS o

r P

T),

are

offi

cial

ly r

egis

tere

d re

crui

tmen

t ag

enci

es.

The

y se

rve

as in

term

edia

ries

betw

een

mig

rant

wor

kers

and

em

ploy

ers,

with

the

stat

ed

goal

of m

atch

ing

the

empl

oyer

s’ n

eeds

with

the

mig

rant

wor

kers

' ski

lls a

nd

inte

rest

s. T

he P

PT

KIS

sho

uld

have

lega

l aut

horis

atio

n fr

om th

e go

vern

men

t (K

EM

EN

AK

ER

TR

AN

S)

to r

ecru

it an

d pl

ace

Indo

nesi

an m

igra

nt w

orke

rs.

PP

TK

IS u

sual

ly w

ork

in p

artn

ersh

ip w

ith p

artn

er r

ecru

itmen

t ag

enci

es i

n co

untr

ies

of d

estin

atio

n.

54


Wor

dD

efin

ition

& C

larif

icat

ion

Rem

ittan

ces

Mon

ies

earn

ed o

r acq

uire

d ov

erse

as b

y m

igra

nt w

orke

rs th

at a

re tr

ansf

erre

d ba

ck to

thei

r co

untr

y of

orig

in.

ST

I S

exua

lly T

rans

mitt

ed In

fect

ions

(ST

Is) a

re in

fect

ions

whi

ch a

re p

redo

min

antly

tr

ansm

itted

thr

ough

sex

ual

inte

rcou

rse.

Mos

t co

mm

on S

TIs

inc

lude

HIV

/A

IDS

, go

norr

hea,

syp

hilli

s an

d vi

ral w

arts

. T

he b

est

way

to

prot

ect

ones

elf

agai

nst S

TIs

is to

pra

ctic

e sa

fe s

ex b

y us

ing

cond

oms.

Trav

el

Doc

umen

tsTr

avel

doc

umen

ts re

fer t

o al

l doc

umen

ts n

eede

d to

trav

el to

ano

ther

cou

ntry

. F

or m

igra

nt w

orke

rs, t

rave

l doc

umen

ts w

ill in

clud

e a

pass

port

and

a v

isa.

Und

ocum

ente

d m

igra

nt w

orke

r A

n un

docu

men

ted

mig

rant

wor

ker

is a

per

son

who

ent

ers,

sta

ys a

nd w

orks

in

a f

orei

gn c

ount

ry in

bre

ach

of t

he c

ount

ry’s

nat

iona

l law

s. T

his

incl

udes

, am

ong

othe

rs:

(a)

one

who

has

no

lega

l do

cum

ents

to

ente

r th

e co

untr

y bu

t m

anag

es t

o en

ter

clan

dest

inel

y; (

b) o

ne w

ho e

nter

s us

ing

frau

dule

nt

docu

men

ts;

and/

or (

c) o

ne w

ho,

afte

r en

terin

g th

e co

untr

y us

ing

lega

l do

cum

ents

, sta

ys b

eyon

d th

e tim

e au

thor

ized

by

his

or h

er v

isa,

or

viol

ates

th

e te

rms

of e

ntry

and

rem

ains

in

the

coun

try

with

out

auth

oriz

atio

n (i.

e.

wor

king

with

out

wor

k pe

rmit)

. U

ndoc

umen

ted

mig

rant

wor

kers

are

ofte

n ca

lled

‘ille

gal m

igra

nt w

orke

rs’ o

r ‘ir

regu

lar

mig

rant

wor

kers

’.

55


Wor

dD

efin

ition

& C

larif

icat

ion

Vis

a*A

vis

a is

a t

rave

l doc

umen

t w

hich

giv

es s

omeo

ne p

erm

issi

on t

o en

ter

into

a

fore

ign

coun

try

and

stay

ther

e fo

r a

set p

erio

d of

tim

e (s

hort

or

long

-ter

m

visa

). A

vis

a al

so e

stab

lish

the

term

s of

adm

issi

on i

nto

a fo

reig

n co

untr

y (i.

e. t

ouris

m v

isa,

wor

k vi

sa,

stud

ent

visa

, et

c.).

Mig

rant

wor

kers

nee

d a

wor

k vi

sa.

To

obta

in a

wor

k vi

sa,

one

shou

ld s

ubm

it a

visa

req

uest

at

the

emba

ssy

of t

he c

ount

ry o

f de

stin

atio

n an

d if

appr

oved

, th

e vi

sa w

ill b

e st

ampe

d or

glu

ed d

irect

ly i

nto

the

pass

port

. T

he v

isa

will

fea

ture

a p

hoto

of

the

pas

spor

t ho

lder

an

d m

entio

n th

e fu

ll na

me,

sex

, da

te o

f bi

rth

and

natio

nalit

y of

the

pas

spor

t ho

lder

, as

wel

l as

the

type

and

val

idity

per

iod

of

the

visa

gra

nted

. Usu

ally

PP

TK

IS w

ill ta

ke c

are

of p

repa

ring

and

subm

ittin

g th

e vi

sa r

eque

st fo

r m

igra

nt w

orke

rs.

Wor

k pe

rmit

A w

ork

perm

it is

an

offic

ial d

ocum

ent g

rant

ed b

y th

e co

untr

y of

des

tinat

ion,

gi

ving

aut

horiz

atio

n to

a fo

reig

n na

tiona

l to

wor

k in

the

dest

inat

ion

coun

try.

* S

ee s

ampl

e in

sec

tion

‘Key

Doc

umen

ts to

Hav

e as

a M

igra

nt W

orke

r’

56

Pocket Guide for Prospective Indonesian Migrant Workers Pocket Guide for Prospective Indonesian Migrant Workers

Key Documents to Have as a Migrant Worker

58

Pocket Guide for Prospective Indonesian Migrant Workers Key Documents

SPECIMEN

a.KTKLN

Front

Back

59

Pocket Guide for Prospective Indonesian Migrant WorkersKey Documents

Front cover

b. Passport

60


Inside

SPECIMEN

61


61

Work Visa

c.Visa

SPECIMEN

62


d. Arrival Card

SPECIMEN

Inside

Front

63


d. Departure Card

SPECIMEN

Inside

Front

64


e. Boarding card

SPECIMEN

Sampoerna Strategic Square, North Tower Floor 12A Jl. Jend. Sudirman Kav.45-46, Jakarta 12930, Indonesia

tel. +62 21 5795 1275 fax. +62 21 5795 1274 email. [email protected]

website: www.iom.or.id