Management Courses (eBooks)

WYNDHAM HOTEL GROUP

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American Hotel & Lodging Educational Institute

Established in 1953, the American Hotel & Lodging Educational Institute (AHLEI), a non-profit organization, is committed to investing in the workforce development of the hospitality industry. For over 60 years, we have provided hospitality education and training solutions to those preparing for hospitality careers and those already working in the industry.

Because we are the training and education arm of the American Hotel & Lodging Association, we have a clear vision of what the industry needs and how to prepare people to succeed in this vibrant field. Direct industry input goes into the development of every one of our products, ensuring that the knowledge you gain is up-to-date, practical, and accurate.

Leading hotel brands, management companies, hospitality schools, convention bureaus, and associations around the world turn to AHLEI for hospitality education and training resources and professional certification. More than 1,500 universities, colleges, vocational technical schools, and government agencies worldwide use AHLEI courses, textbooks, and supplemental media assets in their classroom.

As the certifying body for hospitality, several of our training programs feature portable, stackable, industry-recognized certifications that provide participants with tangible recognition for their skills and knowledge.

American Hotel & Lodging Association

Serving the hospitality industry for more than a century, the American Hotel & Lodging Association (AH&LA) is the sole national association representing all segments of the 1.8 million-employee U.S. lodging industry, including hotel owners, REITs, chains, franchisees, management companies, independent properties, state hotel associations, and industry suppliers.

Headquartered in Washington, DC, AH&LA provides active advocacy, clear communications, and educational empowerment for this vital industry.

• Managing over 4.9 million rooms• Employing more than 1.8 million• Welcoming 4.7 million guests every day• Generating $1.3 trillion in travel revenue• Creating $155.5 billion in lodging sales revenue• Raising $129 billion in business travel tax

revenue annually

MANAGEMENT COURSES / EBOOKS

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These 5-Course Specializations give you the specific technical and supervisory job skills employers demand for entry-level management positions. A framed certificate is awarded upon passing the AHLEI-graded final exam for each course of any of the seven Specialization curricula.

Accounting and Financial Management Required: 250 Supervision in the Hospitality Industry 261 Hotel and Restaurant Accounting 362 Accounting for Hospitality Managers 468 Managing Technology in the Hospitality Industry

Select one: 366 Accounting for Club Operations or 462 Hospitality Industry Managerial Accounting (you will receive this course unless you request another choice)

Food and Beverage Management Required: 250 Supervision in the Hospitality Industry 245 Food Safety: Managing with the HACCP System 349 Managing Service in Food and Beverage Operations 464 Planning and Control for Food and Beverage Operations

Select one: 346 Managing Beverage Operations or

445 Purchasing for Food Service Operations

Human Resources Management Required: 250 Supervision in the Hospitality Industry 304 Leadership and Management in the Hospitality Industry 354 Training and Development for the Hospitality Industry 357 Managing Hospitality Human Resources

Select any: --- Any SoHO provided Educational Institute

eBook course as an elective

AREAS OF SPECIALIZATION

Wyndham Hotel Group’s School of Hospitality Operations (SoHO) in collaboration with the American Hotel and Lodging Educational Institute (AHLEI) is pleased to offer hotel owners, managers and front-line associates additional development opportunities via Areas of Specialization certificates in seven (7) different areas, a Hospitality Fundamentals Program, a Hospitality Operations Certificate and a Hospitality Management or Food and Beverage Management Diploma.

The Management Courses (eBooks) required to fulfill the curricula outlined in this brochure can be found in the SoHO Learning Zone via MyPortal. Use the eBooks to prepare for the course exams.

To get started, visit www.ahlei.org/whg to order exams. For additional examination information and tips, visit ahlei.org/whg/tips.

WYNDHAM HOTEL GROUP

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Marketing and Sales ManagementRequired: 250 Supervision in the Hospitality Industry 323 Fundamentals of Destination Management and Marketing 472 Hospitality Sales and Marketing 478 Convention Management and Service

Select one: 270 Marketing in the Hospitality Industry or 374 Revenue Management: Maximizing Revenue

in Hospitality Operations

Rooms Division Management Required: 250 Supervision in the Hospitality Industry 333 Managing Front Office Operations 338 Managing Housekeeping Operations 468 Managing Technology in the Hospitality Industry

Select one: 387 Security and Loss Prevention Management or

391 Understanding Hospitality Law

Club Management Required: 250 Supervision in the Hospitality Industry 313 Contemporary Club Management 357 Managing Hospitality Human Resources 464 Planning and Control for Food and Beverage Operations

Select one: 281 Hospitality Facilities Management and Design or 366 Accounting for Club Operations or 338 Managing Housekeeping Operations

AREAS OF SPECIALIZATION

International Hotel Management Required: 250 Supervision in the Hospitality Industry 323 Fundamentals of Destination Management and Marketing 333 Managing Front Office Operations 428 International Hotels: Development and Management --- Any SoHO provided Educational Institute eBook course as an elective

MANAGEMENT COURSES / EBOOKS

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Required: 241 Management of Food and Beverage Operations 250 Supervision in the Hospitality Industry 333 Managing Front Office Operations 349 Managing Service in Food and Beverage Operations --- Any SoHO provided Educational Institute eBook course as an elective

Select one: 100 The Lodging and Food Service Industry or 103 Hospitality Today: An Introduction or 323 Fundamentals of Destination Management and Marketing

Select one: 261 Hotel and Restaurant Accounting or 362 Accounting for Hospitality Managers or 468 Managing Technology in the Hospitality Industry

Select one: 270 Marketing in the Hospitality Industry or 472 Hospitality Sales and Marketing

This 8-course curriculum offers a well-rounded view of operational areas. A framed certificate is awarded upon passing the AHLEI-graded final exam for each course required for the Hospitality Operations curriculum.

This 6-course hospitality management curriculum is designed to provide a solid foundation in hospitality basics. A framed certificate is awarded upon passing the AHLEI-graded final exam for each course required for the Hospitality Fundamentals Program curriculum.

Required: 241 Management of Food and Beverage Operations 250 Supervision in the Hospitality Industry 333 Managing Front Office Operations 338 Managing Housekeeping Operations 346 Managing Beverage Operations

Select one: 100 The Lodging and Food Service Industry 103 Hospitality Today: An Introduction 323 Fundamentals of Destination Management and Marketing

HOSPITALITY FUNDAMENTALS PROGRAM

HOSPITALITY OPERATIONS CERTIFICATE

WYNDHAM HOTEL GROUP

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Required: 250 Supervision in the Hospitality Industry 281 Hospitality Facilities Management and Design 333 Managing Front Office Operations 338 Managing Housekeeping Operations 357 Managing Hospitality Human Resources --- Any SoHO provided Educational Institute eBook course as an elective

Select one: 260 Hospitality Industry Financial Accounting or 261 Hotel and Restaurant Accounting

Select one: 100 The Lodging and Food Service Industry or 103 Hospitality Today: An Introduction or 323 Fundamentals of Destination Management and Marketing

This 12-course curriculum helps you gain the management skills needed to oversee a full-scale hotel operation. A framed certificate is awarded upon passing the AHLEI-graded final exam for each course required for the Hospitality Management curriculum.

Select one: 241 Management of Food and Beverage Operations or 349 Managing Service in Food and Beverage Operations

Select one: 270 Marketing in the Hospitality Industry or 472 Hospitality Sales and Marketing

Select one: 387 Security and Loss Prevention Management or 391 Understanding Hospitality Law

Select one: 304 Leadership and Management in the Hospitality Industry or 354 Training and Development for the Hospitality Industry or 428 International Hotels: Development and Management

HOSPITALITY MANAGEMENT DIPLOMA

MANAGEMENT COURSES / EBOOKS

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Earn both the Hospitality Management Diploma and the Food and Beverage Management Diploma with only 16 courses (rather than 24). The Dual Diploma combination of AHLEI courses fulfills the requirements for both diploma programs. A framed certificate is awarded for both diplomas upon passing the AHLEI-graded final exam for each course required for both programs.

Required: 245 Food Safety: Managing with the HACCP System 250 Supervision in the Hospitality Industry 261 Hotel and Restaurant Accounting 281 Hospitality Facilities Management and Design 333 Managing Front Office Operations 338 Managing Housekeeping Operations 346 Managing Beverage Operations 349 Managing Service in Food and Beverage Operations 354 Training and Development for the Hospitality Industry 357 Managing Hospitality Human Resources 445 Purchasing for Food Service Operations 464 Planning and Control for Food and Beverage Operations 468 Managing Technology in the Hospitality Industry

Select one: 100 The Lodging and Food Service Industry or 103 Hospitality Today: An Introduction or 323 Fundamentals of Destination Management and Marketing

Select one: 270 Marketing in the Hospitality Industry or 472 Hospitality Sales and Marketing

Select one: 387 Security and Loss Prevention Management or 391 Understanding Hospitality Law

Required: 245 Food Safety: Managing with the HACCP System 250 Supervision in the Hospitality Industry 281 Hospitality Facilities Management and Design 349 Managing Service in Food and Beverage Operations 354 Training and Development for the Hospitality Industry 464 Planning and Control for Food and Beverage Operations 468 Managing Technology in the Hospitality Industry 478 Convention Management and Service --- Any SoHO provided Educational Institute eBook course as an elective

Select one: 346 Managing Beverage Operations or 445 Purchasing for Food Service Operations

In this 12-course curriculum learn the management skills needed to excel in a food and beverage environment. A framed certificate is awarded upon passing the AHLEI-graded final exam for each course required for the Food and Beverage Management curriculum.

Select one: 100 The Lodging and Food Service Industry or 103 Hospitality Today: An Introduction or 323 Fundamentals of Destination Management and Marketing Select one: 260 Hospitality Industry Financial Accounting or 261 Hotel and Restaurant Accounting

FOOD AND BEVERAGE MANAGEMENT DIPLOMA

EARN BOTH DIPLOMAS–SPECIAL COURSE COMBINATION

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