Maintenance Tactice & Reliability

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    1

    Shakeel Ahmad

    S.E Mechanical

    Maintenance Tactics & Reliability

    July 2013

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    2

    Agenda

    1. What is a Strategy? What is a Tactic?

    2. Practical Implications of Selecting Tactics

    3. Why do we care about Tactics

    4. How Maintenance Tactics can be put into practice

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    3

    The Objective of Maintenance?

    ReliabilityAvailabilityMaintainability?

    To add value to the Organization

    ? ? ? ? ? ? ? ?

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    4

    Asset Managements Goal

    is. to add value

    Ensuring that the asset base for Plant, Fleet and Facilities

    is optimized for

    Availability - Maximum uptime for planned use

    Reliability - Best repair / replace decisions

    Maintainability - Minimise downtime from repair

    Productive Value - Optimise value over asset life-cycle

    Your strategy and tactics must support this

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    5

    A Maintenance Strategy

    Guides us in the right overall direction

    To support the organizations goals

    In producing the organizations targeted

    (and promised) output

    Within the operating and budget constraints

    of the organization.

    And to help us define the right tactics

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    Maintenance Tactics - What are they?

    Mission

    Strategy

    Plan

    Tactics

    Activities

    We are in business to

    Our strategy is to introduce

    modern ideas and technologies to

    increase reliability

    The maintenance plan consists of

    a blend of the best tactics for

    each equipment

    We will use PM, PdM, RTF,

    Corrective.

    Our daily activities will be.

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    How does it all relate?

    7

    1. Maintenance Strategy Best Practices

    2. Maintenance Strategy Drivers

    3. Maintenance Tactics Best Practices

    4. Maintenance Activities and Tasks

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    Organizations Mission

    Organizations Objectives

    Department Objectives

    Operations Objectives

    Maintenance Objectives

    Job PlanWork Orders

    Activities, Tasks

    Results

    Maintenance Strategy Maintenance Policies

    Maintenance TargetsMaintenance Tactics

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    Strategy Management

    Data Materials Tactics Measures Work

    ReliabilityAutonomous

    Maintenance

    Leadership

    Continuous

    Improvement

    Control

    CBM

    PM

    Run to

    Failure

    PdM

    Repair

    The Excellence Cube

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    Asset

    Valuation

    Accounts

    Payable

    HR

    The Anatomy of a CMMS

    Complete

    Work

    Work History

    Asset Mgmt

    Analyse

    Data

    Collect

    Data

    Schedule and

    Issue WO

    Check LabourAvailability

    Check Materials

    Availability

    Equipment

    Availability

    Check Tools

    Availability

    Contractors

    Availability

    Maintenance

    Plan

    Materials

    and ToolsEquipment

    Costs and

    Documents

    Best

    Practices

    Labour &

    Contractors

    Issue Picklist,

    Issue Materials

    Trigger Purchase

    Requisition

    Trigger Purchase

    Order

    Materials

    Receipt

    Work

    Order

    WorkRequest

    Condition

    Based PM

    Corrective

    Time

    Based PM

    Inspection

    Break-

    down

    10

    Execute

    tacticsMeasure,

    Evaluate

    results

    Refine,

    develop new

    tactics

    Plan the

    tactics

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    Agenda

    1. What is a Strategy? What is a Tactic?

    2. Practical Implications of Selecting Tactics

    3. Why do we care about Tactics

    4. How Maintenance Tactics can be put into practice

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    Choose the Right Tactics

    Equipment runs smoothly = fewer

    breakdowns

    Maintenance staff work more consistently =fewer panics

    Parts are more readily available = fewer

    delays, fewer waiting for parts

    Operations are happier = fewer missed

    output targets

    12

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    Who chooses the Tactics?

    And what criteria are used

    1. We always do it that way

    2. Manufacturers recommendations

    3. Reliability Engineer4. Select according to type and cost of failure

    versus cost of prevention

    13

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    Problems caused by wrong tactics

    More downtime = lost production = no shipments = no

    revenue = lower profit

    More breakdowns = higher repair labour costs + higher

    spares consumption = lower profit

    More emergencies = more overtime = higher cost = lower

    profit

    Less smooth equipment operation = shorter asset lifetime =

    higher capital cost = lower profit

    HSE impact = higher emissions and waste + higher

    employee risk = lower profit

    14

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    Agenda

    1. What is a Strategy? What is a Tactic?

    2. Practical Implications of Selecting Tactics

    3. Why do we care about Tactics

    4. How Maintenance Tactics can be put into practice

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    Why do we care about Tactics?

    Cost

    Maintenance Effectiveness

    Asset value

    Revenue consistency

    Safety Environmental Protection

    16

    C St d

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    PdM/PM10%

    Corrective20%

    PLANNED

    30%

    Corrective30%

    Emergency20%

    Urgent20%

    Breakdown40%

    UNPLANNED

    70%

    TOTAL Work100%

    Do we need to use the Best Tactics?

    Typical Maintenance Work Processes

    Case Study

    C St d

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    PdM/PM45%

    Corrective35%

    PLANNED

    80%

    Corrective15%

    Emergency1%

    Urgent4%

    Breakdown5%

    UNPLANNED

    20%

    TOTAL100%

    Benchmark Maintenance Work Processes

    Case Study

    30% 70%

    40%

    C St d

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    Tactic % of Total Cost Ratio % x Cost =

    Units of work

    Cost $

    Planned and

    PMs

    30% 1 30 $15,360

    Unplanned

    Corrective

    30% 1.5 45 $23,040

    Breakdowns 40% 3 120 $61,600

    Total 100% 195 $100,000

    Putting a value on Best Selection of

    Maintenance Tactics - 1

    Example:1. Assume the distribution of Maintenance is 30% Planned and

    PM, 30% Unplanned Corrective and 40% Breakdown.

    2. Assume that the ratio of effort and cost is 1 to 1.5 to 3

    3. Then for a $100k spend, the cost distribution is:

    That represents 195 units of work @ $512 per unit.

    Case Study

    Case St d

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    Putting a value on Best Selection of

    Maintenance Tactics -2By increasing the Planned/PM from 30% to 80%

    Tactic % of Total Cost Ratio Activity Units Cost $

    Planned and

    PMs

    80% 1 80 $41,000

    Unplanned

    Corrective

    15% 1.5 22.5 $11,500

    Breakdowns 5% 3 15 $ 7,680

    Total 100% 117.5 $60,180

    Total cost reduction = $100,000 - $60,180 = $39,820

    = 40%

    Case Study

    40

    30

    30

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    This understates the savings

    because the really expensive worktheEmergency breakdown repairs are much

    more than 3x the Planned work.

    Total of Emergency should fall from 20% to1%

    Cost ratio of Planned : Emergency is oftenas high as 1000:1

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    WorkshopCalculate the Savings

    22

    Tactic % of Total Cost Ratio % x Cost =

    Units of work

    Cost $

    Planned and

    PMs

    20% 1 20 $10,000

    Unplanned

    Corrective

    30% 3 90 $45,000

    Breakdowns 50% 10 500 $250,000

    Total 100% 610 $305,000

    Tactic % of Total Cost Ratio % x Cost =

    Units of work

    Cost $

    Planned and

    PMs

    70% 1 $

    Unplanned

    Corrective

    20% 3 $

    Breakdowns 10% 10 $

    Total 100% $

    Before

    After

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    WorkshopCalculate the Savings

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    Tactic % of Total Cost Ratio % x Cost =

    Units of work

    Cost $

    Planned and

    PMs

    20% 1 20 $10,000

    Unplanned

    Corrective

    30% 3 90 $45,000

    Breakdowns 50% 10 500 $250,000

    Total 100% 610 $305,000

    Tactic % of Total Cost Ratio % x Cost =

    Units of work

    Cost $

    Planned and

    PMs

    70% 1 70 $35,000

    Unplanned

    Corrective

    20% 3 60 $30,000

    Breakdowns 10% 10 100 $50,000

    Total 100% 230 $115,000

    Before

    After

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    Objectives of Effective Tactics

    To use the right blend of tactics to achieve the

    objectives for the asset

    Improve the use of knowledge by making surewe use the right tactics to do the right work

    at the right time

    The keystone for enhancing maintenancevalue and improving asset functionality

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    Tactics and Assets - Benefits Improve life cycle value of asset

    Reduce breakdowns and downtime

    Synchronize with operating cycle

    Improved operational capability

    Reduced energy consumption

    Reduced consumables

    Fewer trouble calls

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    Tactics and Manpower - Benefits Train to deliver the right skills for the right job

    at the right time

    Introduce technicians to new techniques in a

    planned and measured way Fewer panics, fewer emergencies, fewer call-

    ins

    Fewer HSE issues Less useless work

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    Tactics and Spares - Benefits

    Better forecasting of spares

    Fewer spares outages, less waiting for

    spares

    Move towards Just-in-Time purchasing

    Buy the right amount at the right time = not

    too much in stock, not too little

    Impact on cash flow

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    Tactics and Costs - Benefits

    Tactics selection includes assessing cost = overall

    lower cost

    Reduced manpower costs by reduced emergenciesand breakdowns

    Reduced materials costs by right buying

    Reduced contractor costs by doing more in-house Reduced production losses by better equipment

    maintenance

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    Agenda

    1. What is a Strategy? What is a Tactic?

    2. Practical Implications of Selecting Tactics

    3. Why do we care about Tactics4. How Maintenance Tactics can be put into practice

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    How to move to the RIGHT tactics

    For each critical equipment Review the work history

    For critical failures and repeat failures, analyse the Failure modes

    Develop a specific PM program to prevent these failuresblendingCondition-based with Time-based, considering also Redesign and Runto Failure

    Implement the PMs as Priority 1 and closely monitor their success(make sure they are actually done!)

    For each successive new failure, adjust the PMs

    Do the same for expensive non-critical equipment and

    expensive repairs on non-critical equipment

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    Converting Strategy into Tactics

    31

    To change tactics, we have to be successful at

    two levels

    1. The Manager must be convinced to initiate

    and support the change

    2. The User must be convinced to accept andmake the change happen

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    For the Manager/Supervisor.

    Summarize what benefit the change will

    bring for the company and for him

    Provide data of the impact (history +forecasts, financial KPIs)

    Prepare detailed implementation plan (who,

    how, what and when) Identify the risks and how they will be

    counteracted

    32

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    For the Technician

    Explain and show whats going to happen and why

    Explain whats in it for them

    Get them involved in the planning process

    Make sure you have a solid training plan

    Make sure they understand what happens if theydont get it first time

    Regular re-inforcement, re-visiting and rewards Re-train and re-train

    Above all, communicate and reward success

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    For Operations

    Explain and show whats going to happen and why Impact on run time

    Impact on maintenance and operations schedule

    Impact on how the equipment will operate differently Impact on output

    Explain the impact on the operators work

    Make sure you have a solid training plan

    Above all, communicate

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    Our Strategy is to emphasize PMs ---

    What if it doesnt work?

    only 90% are issued

    54% are signed off as complete

    27% are

    actually done

    Fact: of every 100

    PMWOs,

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    AgendaSession 1

    1. Introduction to Reliability

    2. History and Role of RCM3. Critical Equipment

    4. Equipment Functions

    5. Functional Failures and Potential Failures

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    Lets start off by defining Reliability

    Write down what Reliability means in your

    business?

    37

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    Lets start off by defining

    ReliabilityWhat does Reliability mean in your business?

    38

    An equipment is reliable if it.1. Starts when we want it to

    2. Runs the way we want it to

    3. Stops when we want it to

    Underlying implications of cost, durability

    and effectiveness

    Lack of Failure

    Wh d R li bilit tt

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    Why does Reliability matter

    Lack of Reliability

    Higher cost per unit output

    Lower Return on Investment

    Drop in Production, or no Production

    Inconsistent deliveries

    Unhappy Customers

    Lower revenues

    Th All t f t R li bilit P

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    The All-too-frequent Reliability Process

    Work Request

    Dispatch Tech,

    Complete Job

    Breakdown

    PM Work

    Order

    Corrective

    or Repair

    Work Order

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    Improved Maintenance Performance,

    Improved Operating Performance

    Improved

    Reliability

    Reliability Centred Knowledge Solution

    Data:

    Content,Quality and

    Collection

    The Right

    Information

    To do theRight Job

    At the

    Right Time

    CMMSMaintenance

    Plan

    Work

    Execution

    DCS,

    Equipment

    And Parts

    Selectionand Design

    Data Feedback and update

    Performance Management System

    Current status

    (CM)

    Predictive

    (Exakt, SPAR)

    Analysis,

    Diagnosis

    (SpotLight)

    Expectations

    (RCM)

    41

    Zero SmallWork arounds for poor Reliability

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    Dealing with Unreliability?Item Cando?

    Impact on Business Impact Size0-S-M-L-VL

    1 Increase Inventory

    2 Add additional

    equipment

    3 Insist on greater lead

    time from user4 Increase staffing level

    or contractor on call

    5 Expedite work to catch

    up

    6 Dont deliver quality

    7 User unhappy, does not

    pay bills

    8 Offer price discount

    9 Pay penalty costs to

    User

    Zero, Small,

    Medium etcWork-arounds for poor Reliability

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    Reliability Characteristics1. Define what the equipment is initially capable of

    2. Understand the failure behaviour3. Design in features that allow:

    1. - easy identification of potential failures

    2. - easy access when inspection is necessary

    3. - easy removal and replacement of vulnerable items

    4. - easy monitoring by easily available tools

    4. Ensure protection of essential functions by redundancy or backup

    5. Reliability is limited by:

    1. - the design of the item

    2. - the manufacturing processes3. - and the way it is installed, operated and maintained.

    Scheduled maintenance can help to ensure that the inherentreliability characteristics are achieved. BUT NO MORE -.

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    What is failure?

    Write down what your organization means

    by equipment failure

    44

    D f F il 1

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    Performance

    Degrees of Failure - 1

    Time

    Normal Operation

    Incipient Failure

    Incipient Damage

    Distress

    Deterioration

    Damage

    Serious Damage

    Total failure

    D f F il 2

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    Time

    Degrees of Failure2

    Performance

    Normal Operation

    Total failure

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    What is downtime?

    0

    2

    4

    6

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    10

    12

    1 611

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    21

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    31

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    First sign of performance degradation

    Maintenance arrives

    Equipment available

    Call to Maintenance

    Diagnose

    Get parts,start repair

    Complete repair, start test

    Complete test,handover to production

    Full production rate

    Production

    rate

    T1 T2 T3 T4 T5 T6 T7 T8 T9

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    What is downtime? Whos asking???

    0

    2

    4

    6

    8

    10

    12

    1 611

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    First sign of performance degradation

    Maintenance arrives

    Equipment available

    Call to Maintenance

    Diagnose

    Get parts,start repair

    Complete repair, start test

    Complete test,handover to production

    Full production rate

    Production

    rate

    T1 T2 T3 T4 T5 T6 T7 T8 T9

    Maintenance

    Production

    Executive

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    What is downtime?

    0

    2

    4

    6

    8

    10

    12

    1 611

    16

    21

    26

    31

    36

    41

    46

    51

    56

    61

    66

    71

    76

    81

    86

    91

    96

    First sign of performance degradation

    Call to Maintenance

    Maintenance arrives

    Equipment available

    Diagnose

    Get parts,start repair

    Complete repair, start test

    Complete test,handover to production

    Full production rate

    Productionrate

    T1 T2 T3 T4 T5 T6 T7 T8 T9

    Demand 1Demand 2

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    Calculating Slowdown Time

    Slowdowns reduce production revenue Any reduction in revenue = breakdown

    Slowdownis expressed in terms of Equivalent Downtime:

    Design rate = 1000 per day, Actual = 750 with no actual

    shutdown

    Equivalent Downtime = (1000-750)/1000*24 = 6 hours

    Butis a half-speed unit actually producing at 50%?adjust

    for quality

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    WORKSHOP

    An operations capacity output is 20 units per hour. In a 24 hour period, its production was as follows:

    10 hours at capacity

    1 hour slowdown5 were produced

    3 hours of repair timenone were produced 3 hours of test time10 were produced but 5 were scrapped

    1 hour of adjustmentsnone were produced

    1 hour of run-up time10 were produced

    5 hours at capacity

    Calculate the Equivalent Downtime hours.

    51

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    WORKSHOP

    An operations capacity output is 20 units per hour. In a 24 hour period, its production was as follows:

    A. 10 hours at capacity 200 produced = 0 losses

    B. 1 hour slowdown5 were produced = 15 losses

    C. 3 hours of repair timenone were produced = 60 lossesD. 3 hours of test time10 produced , 5 scrapped = 55 losses

    E. 1 hour of adjustmentsnone were produced = 20 losses

    F. 1 hour of run-up time10 were produced = 10 losses

    G. 5 hours at capacity100 produced = 0 losses

    Equivalent Downtime hours = Lost production

    Max production x 24

    (15 + 60 + 55 + 20 +10) = 160/480 x 24 = 8 hours

    52

    Vi f f il

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    1150

    Litres per

    Minute

    Potential

    failure

    Total failure

    TimePF Interval

    Detectable

    deterioration

    Functional

    failure1000

    1100

    View of failure.Performance

    F il C f El i d El i l E i

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    54

    Potential = Functional = Total

    Failure Failure Failure

    Time

    No PF Interval

    No DetectableDeterioration,

    Little Knowledge of

    Root causes

    Failure Curve for Electronic and Electrical Equipment

    Performance

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    55

    Scheduled vs Unscheduled

    Why?

    Unscheduled takes 3 to 10 times the time

    and cost Unscheduled work interrupts production

    which interrupts revenue which reduces

    profit which reduces ROI which upsetssenior management.

    Criticality assessment 3 Cost of Failure

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    Criticality assessment3 - Cost of Failure

    0

    10

    20

    30

    40

    50

    60

    1 2 3 4 5 6 7 8 9 10 11 12

    Series1

    Number of

    break-

    downs 3

    Feed Gas

    Comp.

    Raw water

    pump

    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

    Series1

    Cost of

    Breakdowns

    Feed gas

    Comp.

    Raw Water

    Pump

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    High

    Cost of

    failure

    High Frequencyof failure

    P322

    Equipment

    F728

    S120

    F726

    Select Equipment

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    THANKS