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8/10/2019 Maintenance Tactice & Reliability
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1
Shakeel Ahmad
S.E Mechanical
Maintenance Tactics & Reliability
July 2013
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Agenda
1. What is a Strategy? What is a Tactic?
2. Practical Implications of Selecting Tactics
3. Why do we care about Tactics
4. How Maintenance Tactics can be put into practice
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3
The Objective of Maintenance?
ReliabilityAvailabilityMaintainability?
To add value to the Organization
? ? ? ? ? ? ? ?
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4
Asset Managements Goal
is. to add value
Ensuring that the asset base for Plant, Fleet and Facilities
is optimized for
Availability - Maximum uptime for planned use
Reliability - Best repair / replace decisions
Maintainability - Minimise downtime from repair
Productive Value - Optimise value over asset life-cycle
Your strategy and tactics must support this
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A Maintenance Strategy
Guides us in the right overall direction
To support the organizations goals
In producing the organizations targeted
(and promised) output
Within the operating and budget constraints
of the organization.
And to help us define the right tactics
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Maintenance Tactics - What are they?
Mission
Strategy
Plan
Tactics
Activities
We are in business to
Our strategy is to introduce
modern ideas and technologies to
increase reliability
The maintenance plan consists of
a blend of the best tactics for
each equipment
We will use PM, PdM, RTF,
Corrective.
Our daily activities will be.
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How does it all relate?
7
1. Maintenance Strategy Best Practices
2. Maintenance Strategy Drivers
3. Maintenance Tactics Best Practices
4. Maintenance Activities and Tasks
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Organizations Mission
Organizations Objectives
Department Objectives
Operations Objectives
Maintenance Objectives
Job PlanWork Orders
Activities, Tasks
Results
Maintenance Strategy Maintenance Policies
Maintenance TargetsMaintenance Tactics
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Strategy Management
Data Materials Tactics Measures Work
ReliabilityAutonomous
Maintenance
Leadership
Continuous
Improvement
Control
CBM
PM
Run to
Failure
PdM
Repair
The Excellence Cube
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Asset
Valuation
Accounts
Payable
HR
The Anatomy of a CMMS
Complete
Work
Work History
Asset Mgmt
Analyse
Data
Collect
Data
Schedule and
Issue WO
Check LabourAvailability
Check Materials
Availability
Equipment
Availability
Check Tools
Availability
Contractors
Availability
Maintenance
Plan
Materials
and ToolsEquipment
Costs and
Documents
Best
Practices
Labour &
Contractors
Issue Picklist,
Issue Materials
Trigger Purchase
Requisition
Trigger Purchase
Order
Materials
Receipt
Work
Order
WorkRequest
Condition
Based PM
Corrective
Time
Based PM
Inspection
Break-
down
10
Execute
tacticsMeasure,
Evaluate
results
Refine,
develop new
tactics
Plan the
tactics
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Agenda
1. What is a Strategy? What is a Tactic?
2. Practical Implications of Selecting Tactics
3. Why do we care about Tactics
4. How Maintenance Tactics can be put into practice
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Choose the Right Tactics
Equipment runs smoothly = fewer
breakdowns
Maintenance staff work more consistently =fewer panics
Parts are more readily available = fewer
delays, fewer waiting for parts
Operations are happier = fewer missed
output targets
12
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Who chooses the Tactics?
And what criteria are used
1. We always do it that way
2. Manufacturers recommendations
3. Reliability Engineer4. Select according to type and cost of failure
versus cost of prevention
13
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Problems caused by wrong tactics
More downtime = lost production = no shipments = no
revenue = lower profit
More breakdowns = higher repair labour costs + higher
spares consumption = lower profit
More emergencies = more overtime = higher cost = lower
profit
Less smooth equipment operation = shorter asset lifetime =
higher capital cost = lower profit
HSE impact = higher emissions and waste + higher
employee risk = lower profit
14
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Agenda
1. What is a Strategy? What is a Tactic?
2. Practical Implications of Selecting Tactics
3. Why do we care about Tactics
4. How Maintenance Tactics can be put into practice
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Why do we care about Tactics?
Cost
Maintenance Effectiveness
Asset value
Revenue consistency
Safety Environmental Protection
16
C St d
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PdM/PM10%
Corrective20%
PLANNED
30%
Corrective30%
Emergency20%
Urgent20%
Breakdown40%
UNPLANNED
70%
TOTAL Work100%
Do we need to use the Best Tactics?
Typical Maintenance Work Processes
Case Study
C St d
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PdM/PM45%
Corrective35%
PLANNED
80%
Corrective15%
Emergency1%
Urgent4%
Breakdown5%
UNPLANNED
20%
TOTAL100%
Benchmark Maintenance Work Processes
Case Study
30% 70%
40%
C St d
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Tactic % of Total Cost Ratio % x Cost =
Units of work
Cost $
Planned and
PMs
30% 1 30 $15,360
Unplanned
Corrective
30% 1.5 45 $23,040
Breakdowns 40% 3 120 $61,600
Total 100% 195 $100,000
Putting a value on Best Selection of
Maintenance Tactics - 1
Example:1. Assume the distribution of Maintenance is 30% Planned and
PM, 30% Unplanned Corrective and 40% Breakdown.
2. Assume that the ratio of effort and cost is 1 to 1.5 to 3
3. Then for a $100k spend, the cost distribution is:
That represents 195 units of work @ $512 per unit.
Case Study
Case St d
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Putting a value on Best Selection of
Maintenance Tactics -2By increasing the Planned/PM from 30% to 80%
Tactic % of Total Cost Ratio Activity Units Cost $
Planned and
PMs
80% 1 80 $41,000
Unplanned
Corrective
15% 1.5 22.5 $11,500
Breakdowns 5% 3 15 $ 7,680
Total 100% 117.5 $60,180
Total cost reduction = $100,000 - $60,180 = $39,820
= 40%
Case Study
40
30
30
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This understates the savings
because the really expensive worktheEmergency breakdown repairs are much
more than 3x the Planned work.
Total of Emergency should fall from 20% to1%
Cost ratio of Planned : Emergency is oftenas high as 1000:1
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WorkshopCalculate the Savings
22
Tactic % of Total Cost Ratio % x Cost =
Units of work
Cost $
Planned and
PMs
20% 1 20 $10,000
Unplanned
Corrective
30% 3 90 $45,000
Breakdowns 50% 10 500 $250,000
Total 100% 610 $305,000
Tactic % of Total Cost Ratio % x Cost =
Units of work
Cost $
Planned and
PMs
70% 1 $
Unplanned
Corrective
20% 3 $
Breakdowns 10% 10 $
Total 100% $
Before
After
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WorkshopCalculate the Savings
23
Tactic % of Total Cost Ratio % x Cost =
Units of work
Cost $
Planned and
PMs
20% 1 20 $10,000
Unplanned
Corrective
30% 3 90 $45,000
Breakdowns 50% 10 500 $250,000
Total 100% 610 $305,000
Tactic % of Total Cost Ratio % x Cost =
Units of work
Cost $
Planned and
PMs
70% 1 70 $35,000
Unplanned
Corrective
20% 3 60 $30,000
Breakdowns 10% 10 100 $50,000
Total 100% 230 $115,000
Before
After
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Objectives of Effective Tactics
To use the right blend of tactics to achieve the
objectives for the asset
Improve the use of knowledge by making surewe use the right tactics to do the right work
at the right time
The keystone for enhancing maintenancevalue and improving asset functionality
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Tactics and Assets - Benefits Improve life cycle value of asset
Reduce breakdowns and downtime
Synchronize with operating cycle
Improved operational capability
Reduced energy consumption
Reduced consumables
Fewer trouble calls
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Tactics and Manpower - Benefits Train to deliver the right skills for the right job
at the right time
Introduce technicians to new techniques in a
planned and measured way Fewer panics, fewer emergencies, fewer call-
ins
Fewer HSE issues Less useless work
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Tactics and Spares - Benefits
Better forecasting of spares
Fewer spares outages, less waiting for
spares
Move towards Just-in-Time purchasing
Buy the right amount at the right time = not
too much in stock, not too little
Impact on cash flow
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Tactics and Costs - Benefits
Tactics selection includes assessing cost = overall
lower cost
Reduced manpower costs by reduced emergenciesand breakdowns
Reduced materials costs by right buying
Reduced contractor costs by doing more in-house Reduced production losses by better equipment
maintenance
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Agenda
1. What is a Strategy? What is a Tactic?
2. Practical Implications of Selecting Tactics
3. Why do we care about Tactics4. How Maintenance Tactics can be put into practice
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How to move to the RIGHT tactics
For each critical equipment Review the work history
For critical failures and repeat failures, analyse the Failure modes
Develop a specific PM program to prevent these failuresblendingCondition-based with Time-based, considering also Redesign and Runto Failure
Implement the PMs as Priority 1 and closely monitor their success(make sure they are actually done!)
For each successive new failure, adjust the PMs
Do the same for expensive non-critical equipment and
expensive repairs on non-critical equipment
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Converting Strategy into Tactics
31
To change tactics, we have to be successful at
two levels
1. The Manager must be convinced to initiate
and support the change
2. The User must be convinced to accept andmake the change happen
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For the Manager/Supervisor.
Summarize what benefit the change will
bring for the company and for him
Provide data of the impact (history +forecasts, financial KPIs)
Prepare detailed implementation plan (who,
how, what and when) Identify the risks and how they will be
counteracted
32
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For the Technician
Explain and show whats going to happen and why
Explain whats in it for them
Get them involved in the planning process
Make sure you have a solid training plan
Make sure they understand what happens if theydont get it first time
Regular re-inforcement, re-visiting and rewards Re-train and re-train
Above all, communicate and reward success
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For Operations
Explain and show whats going to happen and why Impact on run time
Impact on maintenance and operations schedule
Impact on how the equipment will operate differently Impact on output
Explain the impact on the operators work
Make sure you have a solid training plan
Above all, communicate
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Our Strategy is to emphasize PMs ---
What if it doesnt work?
only 90% are issued
54% are signed off as complete
27% are
actually done
Fact: of every 100
PMWOs,
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AgendaSession 1
1. Introduction to Reliability
2. History and Role of RCM3. Critical Equipment
4. Equipment Functions
5. Functional Failures and Potential Failures
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Lets start off by defining Reliability
Write down what Reliability means in your
business?
37
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Lets start off by defining
ReliabilityWhat does Reliability mean in your business?
38
An equipment is reliable if it.1. Starts when we want it to
2. Runs the way we want it to
3. Stops when we want it to
Underlying implications of cost, durability
and effectiveness
Lack of Failure
Wh d R li bilit tt
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Why does Reliability matter
Lack of Reliability
Higher cost per unit output
Lower Return on Investment
Drop in Production, or no Production
Inconsistent deliveries
Unhappy Customers
Lower revenues
Th All t f t R li bilit P
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The All-too-frequent Reliability Process
Work Request
Dispatch Tech,
Complete Job
Breakdown
PM Work
Order
Corrective
or Repair
Work Order
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Improved Maintenance Performance,
Improved Operating Performance
Improved
Reliability
Reliability Centred Knowledge Solution
Data:
Content,Quality and
Collection
The Right
Information
To do theRight Job
At the
Right Time
CMMSMaintenance
Plan
Work
Execution
DCS,
Equipment
And Parts
Selectionand Design
Data Feedback and update
Performance Management System
Current status
(CM)
Predictive
(Exakt, SPAR)
Analysis,
Diagnosis
(SpotLight)
Expectations
(RCM)
41
Zero SmallWork arounds for poor Reliability
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Dealing with Unreliability?Item Cando?
Impact on Business Impact Size0-S-M-L-VL
1 Increase Inventory
2 Add additional
equipment
3 Insist on greater lead
time from user4 Increase staffing level
or contractor on call
5 Expedite work to catch
up
6 Dont deliver quality
7 User unhappy, does not
pay bills
8 Offer price discount
9 Pay penalty costs to
User
Zero, Small,
Medium etcWork-arounds for poor Reliability
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Reliability Characteristics1. Define what the equipment is initially capable of
2. Understand the failure behaviour3. Design in features that allow:
1. - easy identification of potential failures
2. - easy access when inspection is necessary
3. - easy removal and replacement of vulnerable items
4. - easy monitoring by easily available tools
4. Ensure protection of essential functions by redundancy or backup
5. Reliability is limited by:
1. - the design of the item
2. - the manufacturing processes3. - and the way it is installed, operated and maintained.
Scheduled maintenance can help to ensure that the inherentreliability characteristics are achieved. BUT NO MORE -.
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What is failure?
Write down what your organization means
by equipment failure
44
D f F il 1
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Performance
Degrees of Failure - 1
Time
Normal Operation
Incipient Failure
Incipient Damage
Distress
Deterioration
Damage
Serious Damage
Total failure
D f F il 2
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Time
Degrees of Failure2
Performance
Normal Operation
Total failure
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What is downtime?
0
2
4
6
8
10
12
1 611
16
21
26
31
36
41
46
51
56
61
66
71
76
81
86
91
96
First sign of performance degradation
Maintenance arrives
Equipment available
Call to Maintenance
Diagnose
Get parts,start repair
Complete repair, start test
Complete test,handover to production
Full production rate
Production
rate
T1 T2 T3 T4 T5 T6 T7 T8 T9
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What is downtime? Whos asking???
0
2
4
6
8
10
12
1 611
16
21
26
31
36
41
46
51
56
61
66
71
76
81
86
91
96
First sign of performance degradation
Maintenance arrives
Equipment available
Call to Maintenance
Diagnose
Get parts,start repair
Complete repair, start test
Complete test,handover to production
Full production rate
Production
rate
T1 T2 T3 T4 T5 T6 T7 T8 T9
Maintenance
Production
Executive
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What is downtime?
0
2
4
6
8
10
12
1 611
16
21
26
31
36
41
46
51
56
61
66
71
76
81
86
91
96
First sign of performance degradation
Call to Maintenance
Maintenance arrives
Equipment available
Diagnose
Get parts,start repair
Complete repair, start test
Complete test,handover to production
Full production rate
Productionrate
T1 T2 T3 T4 T5 T6 T7 T8 T9
Demand 1Demand 2
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Calculating Slowdown Time
Slowdowns reduce production revenue Any reduction in revenue = breakdown
Slowdownis expressed in terms of Equivalent Downtime:
Design rate = 1000 per day, Actual = 750 with no actual
shutdown
Equivalent Downtime = (1000-750)/1000*24 = 6 hours
Butis a half-speed unit actually producing at 50%?adjust
for quality
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WORKSHOP
An operations capacity output is 20 units per hour. In a 24 hour period, its production was as follows:
10 hours at capacity
1 hour slowdown5 were produced
3 hours of repair timenone were produced 3 hours of test time10 were produced but 5 were scrapped
1 hour of adjustmentsnone were produced
1 hour of run-up time10 were produced
5 hours at capacity
Calculate the Equivalent Downtime hours.
51
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WORKSHOP
An operations capacity output is 20 units per hour. In a 24 hour period, its production was as follows:
A. 10 hours at capacity 200 produced = 0 losses
B. 1 hour slowdown5 were produced = 15 losses
C. 3 hours of repair timenone were produced = 60 lossesD. 3 hours of test time10 produced , 5 scrapped = 55 losses
E. 1 hour of adjustmentsnone were produced = 20 losses
F. 1 hour of run-up time10 were produced = 10 losses
G. 5 hours at capacity100 produced = 0 losses
Equivalent Downtime hours = Lost production
Max production x 24
(15 + 60 + 55 + 20 +10) = 160/480 x 24 = 8 hours
52
Vi f f il
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53
1150
Litres per
Minute
Potential
failure
Total failure
TimePF Interval
Detectable
deterioration
Functional
failure1000
1100
View of failure.Performance
F il C f El i d El i l E i
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Potential = Functional = Total
Failure Failure Failure
Time
No PF Interval
No DetectableDeterioration,
Little Knowledge of
Root causes
Failure Curve for Electronic and Electrical Equipment
Performance
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Scheduled vs Unscheduled
Why?
Unscheduled takes 3 to 10 times the time
and cost Unscheduled work interrupts production
which interrupts revenue which reduces
profit which reduces ROI which upsetssenior management.
Criticality assessment 3 Cost of Failure
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Criticality assessment3 - Cost of Failure
0
10
20
30
40
50
60
1 2 3 4 5 6 7 8 9 10 11 12
Series1
Number of
break-
downs 3
Feed Gas
Comp.
Raw water
pump
0
20,000
40,000
60,000
80,000
100,000
120,000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Series1
Cost of
Breakdowns
Feed gas
Comp.
Raw Water
Pump
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High
Cost of
failure
High Frequencyof failure
P322
Equipment
F728
S120
F726
Select Equipment
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THANKS