Leadership and Networking: A Panel DiscussionMario Feijoo, Vision 2020 Co-Chair, VP Sales, Elite Accounting & Bus. Services

Anup Manchanda, Vision 2020 Co-Chair, VP, TeleprimeTim Stewart, Owner, Reach for Your Dreams

FOCUS ON THE CUSTOMER: TECHNIQUES TO ATTRACT CLIENTSWednesday, February 17, 2010 – 12:30 pm – 5 pm

University Center of Lake County1200 University Center Drive, Grayslake, IL 60030

7 Points of Leadership

•Emotional intelligence and Maturity.•Well Adjusted, Able to Tolerate Frustration and Stress, Psychological Maturity.

•Authority and Tough Mindedness•Enjoy Overcoming Obstacles, Logical and to the Point, Decisive and Insensitive to Hardship.

•Enthusiasm and High Energy•Remain Alert and Staying Focused, Open to Change, Active and Long Hours.

•Conscientiousness and Social boldness•Sense of Duty and Risk Taking, Responsive and Thick Skinned, High Standard of Excellence.

•Team Orientation and Empowerment. •Strong Emphasis on Team Work, Promote Cohesiveness, Encourage and Reward.

•Charisma and Control•Larger than Life, Precise in their Social Interactions, Arouse Strong Emotions.

•Vision , Mission and Goals.• Abstract Enough to Encourage People to Imagine and Concrete Enough for Followers to see it.•Know what the mission is.•Specific and Measurable

7 Traits of an Effective Networker

• Give First•Share, Give, Recommend.

• Never Eat Alone•Gift Cards, Resturant.com, Panera

• Attitude, Attitude, Attitude.•Be enthusiastic , Show it, Don’t Rant and Rave.

•Make others feel more comfortable and follow through•Beam, Shake Hands, Digits and Key strokes.

•Mix the Medium.•Email-Call, Respond Fast, “WOW” them.

•Connect, Connect, Connect•Listen , Hear, Act.

•Don’t fear the Big Shots•Surprise, Surprise, Surprise.

•Get rid of limiting beliefs.• Wild Plants, Self-Sabotage, define purpose.

FOCUS ON THE CUSTOMER: TECHNIQUES TO ATTRACT CLIENTSWednesday, February 17, 2010 – 12:30 pm – 5 pm

University Center of Lake County1200 University Center Drive, Grayslake, IL 60030

Q&A

FOCUS ON THE CUSTOMER: TECHNIQUES TO ATTRACT CLIENTSWednesday, February 17, 2010 – 12:30 pm – 5 pm

University Center of Lake County1200 University Center Drive, Grayslake, IL 60030