LAND TRANSPORTATION FRANCHISING AND REGULATORY …

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LAND TRANSPORTATION FRANCHISING AND

REGULATORY BOARD

(CENTRAL OFFICE)

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CITIZEN’S CHARTER

2020 (2nd Edition)

I. Mandate: To promulgate, administer, enforce, and monitor compliance of policies, laws, and regulations of public land transportation services.

II. Vision: World-class land transportation services contributing to the overall development of the country, improvement of the socio-economic status of its stakeholders, and promotion of the welfare of the general public.

III. Mission: Ensure that the commuting public has adequate, safe, convenient, environment-friendly and dependable public land transportation services at reasonable rates through the implementation of land-based transportation policies, programs, and projects responsive to an investment-led and demand-driven industry.

IV. Service Pledge: REAFFIRMATION OF INTEGRITY

(A commitment to Ethical Practice and Good Governance)

As Land Transportation Franchising and Regulatory Board Public Servant, I Value Integrity. I am not corrupt and I will not tolerate corruption in any form.

I will not accept nor solicit, bribe, kickback or any form of favor for the work that I have done, I am doing or I will do in the exercise of my sworn duties and responsibilities as a public servant.

I will at all times, submit myself to the code of conduct and ethical standards for public officials and employees. I will be responsible, transparent and accountable for the decisions I make, words I say, actions I take and duties I perform.

I will do the right thing at the right time with the right attitude and behavior.

I will treat our stakeholders and the general public with utmost respect, care, courtesy and sense of urgency, and will honor their right of access to information.

As a member of the LTFRB family, I value competency, I will continuously search for and apply new ideas, technologies and best practices that will reduce the requirements and simplify the processes in order to expedite all transactions and improve the delivery of services.

I will work as a team player to attain common goals and objectives.

All these I pledge and commit to undertake.

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V. List of Services

CENTRAL OFFICE ............................................................................................. 7

EXTERNAL SERVICES ........................................................................................ 7

Transactions without Hearing ............................................................................. 8

Simple Transactions ........................................................................................... 9

Releasing of Decisions/Orders .......................................................................... 9

Request for Franchise Verification ................................................................... 12

Request for Certified True Copy ...................................................................... 14

Petition for Change of Name Due to Change of Civil Status ............................ 18

Notice for Correction of Typographical Errors in the Decision .......................... 21

Notice of Change Engine……………………………………………………………….………….23

Request for Special Trip for Special Occasions …………………………………..26

Request for Inspection, Testing, Sealing/Resealing of Taxi Unit/s ................... 29

Request to Surrender Plate/s of Unit/s ............................................................ 33

Issuance of Payment Order Slip for Liquidated Damages due to Delay of

Services ........................................................................................................... 35

Issuance of Payment Order Slip for Notice of Disallowance ............................ 37

Complex Transaction ....................................................................................... 38

Confirmation of Units and Issuance of Confirmation Certificate Sticker 38

Request for Issuance of Clearance of Accounts ………………………………….45

Highly Technical Transactions .......................................................................... 48

Petition for Special Permit during Special Holidays ......................................... 48

Petition for Adoption of Trade Name ............................................................... 52

Petition for Authority to Install Advertising Signs on Authorized Unit/s ............. 57

Petition for Cancellation of Franchise .............................................................. 64

Petition for Change of Venue of LTO Registration ........................................... 69

Petition for Dropping of Unit/s .......................................................................... 74

Petition for Dropping and Substitution of Unit/s ............................................... 80

Petition for Registration in Lieu of Authorized Unit/s ........... 87

Petition for Re-registration of Unit/s ................................................................. 95

Petition for Upgrade/Downgrade of Unit/s ...................................................... 100

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Petition to Withdraw Application .................................................................... 106

Petition for Special Permit in the Interim ........................................................ 110

Request for Inspection of Unit/s...................................................................... 115

Request for Inspection of Garage ................................................................... 119

Request for Storage of Unit's Plate ................................................................ 123

Request for Accreditation of Taxi Meter Provider .......................................... 129

Enlistment for Driver's Academy .................................................................... 132

Transactions With Hearing ............................................................................. 135

Transactions which Require Quasi-judicial Function....................................... 136

Issuance of a New Certificate of Public Convenience ..................................... 136

Issuance of a New Certificate of Public Convenience for TNVS ..................... 146

Extension of Validity of a Certificate of Public Convenience ........................... 154

Modification of Route ...................................................................................... 166

Change of Name (Corporation, Partnership, Cooperative) ............................ 173

Consolidation of Cases .................................................................................. 180

Adoption of Color Scheme .............................................................................. 190

Change of Party Applicant .............................................................................. 196

Petition for Fare Adjustment ........................................................................... 204

Contest/Opposition to Applications ................................................................. 208

Filing of Motions ............................................................................................. 211

Opening of Qualification Documents Under the Omnibus Franchising Guidelines

& Public Utility Vehicle Modernization Program (PUVMP) .............................. 215

Opening of Qualification Documents of the Proposed Premium Point-to-Point

Bus Services .................................................................................................. 223

Accreditation of a Transportation Network Company ...................................... 230

Accreditation of Global Navigation Satellite System Provider ......................... 235

Adjudication of Apprehended Vehicles in Violation of JAO 2014-001 ............. 240

Preparation of Payment for General Services................................................. 247

Preparation of Payment for Infrastructure Project ........................................... 252

Preparation of Payment for Lot Purchase ....................................................... 259

Preparation of Payment for Supplies through Public Bidding .......................... 264

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INTERNAL SERVICES...................................................................................... 270

Simple Transactions ....................................................................................... 271

Leave Administration ...................................................................................... 271

Supply Management ...................................................................................... 278

Issuance of Service Records and other Certification ...................................... 283

Request for Reproduction of Documents ........................................................ 294

Preparation for Recognition of Commendable Acts ........................................ 295

Issuance of Payment Order Slip for Refund of Cash Advance for Travel ........ 296

Procurement of Goods Thru Negotiated Procurement – Small Value

Procurement ................................................................................................... 297

Procurement of Printing Services from Recognized Government Printers

(RGPS) Thru Agency to Agency Mode of Procurement .................................. 300

Procurement of Goods Thru Shopping 52.1B ................................................. 304

Request for Franchise Verification .................................................................. 307

Request for Certified True Copy ..................................................................... 309

Complex Transactions .................................................................................... 312

Hiring of Employee/s ...................................................................................... 312

Certification of Funds Availability for Purchase Request ................................. 318

Certification of Funds Availability for Contract of Service or Job Order ........... 319

Certification of Funds Availability for the Contract of Public Bidding ............... 320

Procurement Process for Goods Thru Public Bidding (1 Million and above) ... 322

Data Management .......................................................................................... 331

Highly Technical Transactions ........................................................................ 334

Conduct of Survey ……………………………………………………………...………………...…………….…….334

Conduct of Technical Study………………………………………………...….……………………………..338

Request for Repairs and Maintenance ........................................................... 340

Payroll Preparation for Payment of Compensation and Benefits..................... 348

Payroll Preparation for Payment of Regular Job Order and Contract of

Service.………….………………………………………………………………………………………………………….………..353

Payroll Preparation for Payment of Special Project Job Order and Contract of

Service ........................................................................................................... 358

Procurement Process for Consulting Services Thru Public Bidding ............... 363

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ICT Resources, Database and Network Maintenance .................................... 375

Feedback Mechanism .................................................................................... 380

Processing of Complaints Received ............................................................... 381

List of Offices ................................................................................................. 385

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CENTRAL OFFICE

EXTERNAL SERVICES

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TRANSACTIONS WITHOUT HEARING

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SIMPLE TRANSACTIONS

1. RELEASING OF DECISIONS/ORDERS

To provide an official copy of the adjudicated applications/cases received by

the Board.

Division: Information Systems Management Division (ISMD)

Classification: Simple

Type of Transaction:

Government to Client – G2C

Who may avail: CPC Holders or their authorized representative

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished Request Form (1 Original)

Public Assistance Counter and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph

Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)

LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.

Official Receipt of Payment (1 Original and 1 Photocopy)

For Authorized Representatives (Individual Operators):

Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Any Valid Government-Issued ID Card of the applicant and the representative (1 Original for presentation and 1 Photocopy)

Any Notary Public LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.

For Cooperative and Corporation and Partnership:

Board Resolution/ Secretary’s Certificate authorizing the request for Releasing of Decision/Order and designating the authorized representative/s to claim the Decision/Order (1 Original for

Client

http://www.ltfrb.gov.ph/

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presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)


CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Walk-in

1. Gets Request Form from PACD

1. Asks the client if he/she is the Operator or Authorized Representative 1.1 Provides Request Form and checklist of requirements

None 5 minutes Administrative Assistant II PACD Administrative Aide VI PACD

2. Submits requirements

2. Checks completeness of requirements 2.1 Checks if the Decision/Order is available for claiming in the document tracking


If not yet available:

3. Gets the agency Trunk line number

3. Informs the client that the Decision/Order is not yet available for claiming. Provides the agency trunk line number


If available:

3. Proceeds to ISMD Releasing Unit (Door A)

3. Informs the client that the Decision/Order is available and gives endorsement to ISMD Releasing


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Unit

4. Provides the endorsement to the Releasing Unit

4. Receives and logs the endorsement and accomplished Request Form from PACD 4.1 Retrieves the Decision/Order

None 10 minutes 4 hours

Statistician I ISMD Records Officer II ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD

5. Receives the Order/Decision

5. Takes photo of the client, together with the Decision/Order as proof of receipt and officially releases the Decision/Order affixing the specimen signature in the Logbook

None 5 minutes Statistician I ISMD Records Officer II ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD Administrative Aide VI ISMD

TOTAL None If not available: 15 minutes If available: 4 hrs and 30 mins.

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2. REQUEST FOR FRANCHISE VERIFICATION

To verify the correctness of franchise record/s.

Division: Information Systems Management Division




Who may avail: Any person who intends to check the details and status of a franchise.


Accomplished Franchise Verification Request Form (1 Original)

ISMD Help Desk (Door A)




Cashier Windows at Door B, Ground Floor, LTFRB Main Building


Personal appearance of the petitioner

is required. However, if not possible

for petitioner to be physically present,

authorized representative is allowed

upon presentation of:

Duly notarized Special Power of

Attorney (SPA) (1 Original for

presentation and 1 Photocopy)

Any Valid Government-Issued ID

Card of the applicant and the

representative (1 Original for


Any Notary Public Office

LTO Office, SSS Office, Pag-ibig Office,

PhilHealth Office, Philippine Postal Office ,

COMELEC Office, DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the Request for Franchise Verification and designating the authorized representative/s to the request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)

Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.

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FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Request Form at the ISMD Help Desk (Door A)

1. Provides the Request for Franchise Verification Form

None 10 minutes Data Entry Machine Operator III ISMD

2. Submits Request Form with requirements at Windows 2 or 3 (Technical Division)

2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS)

None 30 minutes Financial Analyst II Technical Division Administrative Aide VI Technical Division

3. Proceeds to Cashier Windows for payment (Door B)

3. Cashier receives payment & issues Official Receipt

Franchise Verification Fee: PHP 40.00

1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative Assistant II Technical Division

4. Submits Official Receipt of Payment at Door A

4. Receives Request Form with Official Receipt 4.1 Searches for the Franchise Information in the Franchise Processing System 4.2 Prints and signs the Franchise Verification

None 1 hour Data Entry Machine Operator III ISMD

5. Receives Franchise Verification at ISMD Help Desk

5. Releases Franchise Verification.


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(Door A)

TOTAL: PHP 40.00 3 hours and 25 minutes

3. REQUEST FOR CERTIFIED TRUE COPY

Request for certified true copy of Orders, Resolutions, Decision, Fare Matrix

and other LTFRB documents.

Division: Information Systems Management Division / Technical




Who may avail: Any person who intends to check the details and status of a franchise or who intends to secure such certified true copy of official documents.









Personal appearance of the petitioner is

required. However, if not possible for

petitioner to be physically present,






Valid Government-Issued ID of the

applicant and authorized representative

(1 Original for presentation and 1

photocopy)






Board Resolution/ Secretary’s Certificate authorizing the Request for Certified True Copy and designating the authorized representative/s to file the

Client

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request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBL

E

1. Gets Request Form at the ISMD Help Desk (Door A)

1. Provides the Request for Franchise Verification Form and checklist of requirements


2. Submits Request Form with requirements at Windows 2 or 3 (Technical Division)

2. Accepts and evaluates the attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS).

None 10 minutes Financial Analyst II Technical Division Administrative Aide VI Technical Division

3. Proceeds to Cashier Windows for payment (Door B)


Order, Decision, Resolution: PHP 51.50 + 1.50/page Other Requests: PHP 50.00

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

4. Submits Official Receipt of Payment at Door A

4. Receives Request Form with Official Receipt 4.1 Transmits Requests for

None 4 hours Data Entry Machine Operator III ISMD

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Franchise Verification at ISMD, 2nd Floor

4.2 Searches for the documents’ batch number 4.3 Retrieves the Original Document from file 4.4 Photocopies the Original Document

None 30 minutes 1 day 5 minutes

Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD

4.5 Authenticates and signs the photocopied document

None 30 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD

4.6 Transmits the authenticated document to the Approving Officer

None 30 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information

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Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD

4.7 Approves Certified True Copy

None 30 minutes Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD

4.8 Transmits the Certified True Copy

None 5 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD

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Administrative Aide VI ISMD

5. Signs transmittal and receives document/s requested at ISMD Help Desk – Door A

5. Releases document/s requested


TOTAL PHP 53.00 - Order, Decision or Resolution PHP 50.00 – Other Document

2 days

4. NOTICE FOR CHANGE OF NAME DUE TO CHANGE OF CIVIL

STATUS

To update name due to change of civil status.





Who may avail:

CPC holder who intends to seek authorization for change of name due to change of civil status.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Sworn Notice for Change of Name due to Change of Civil Status (4 Original Copies)

Public Assistance and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph



Notarized Special Power of Attorney (For Authorized Representatives) (1 Original and 1 Photocopy)

Any Law / Notary Public Office

Marriage Certificate issued by Philippine Statistics Authority (1 Original and 1 Photocopy)

Philippine Statistics Authority


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Court Order / Judgment, if applicable (1 Original and 1 Photocopy)

Regular Courts

Official Receipt of payment for Change of Name due to Change of Civil Status (1 Original and 1 Photocopy)

Cashier Windows at Door B, Ground Floor, Main Building

Franchise Verification (to be provided by the LTFRB)

LTFRB ISMD


Personal appearance of the

petitioner is required. However,

if not possible for petitioner to

be physically present,

authorized representative is

allowed upon presentation of:

Duly notarized Special Power

of Attorney (SPA) (1 Original

for presentation and 1

Photocopy)

Valid Government-Issued ID of

the Applicant and authorized




LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office,

Philippine Postal Office , COMELEC Office, DFA Office,

etc.

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID PROCESSIN

G TIME

PERSON RESPONSIBL

E

1. Gets request form of Notice of Change of Name due to Change in Civil Status at the PACD

1. Provides request form and checklist of requirements


2. Submits request form with requirements at Windows 2 or 3 (Technical Division)

2. Accepts and evaluates the attached requirements. 2.1 Assesses

None 1 hour Financial Analyst II Technical Division Administrative

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fees and issues Payment Order Slip (POS)

Aide VI Technical Division

3. Proceeds to Cashier (Door B)


Filing Fee: PHP250.00 Legal ResearchFee:PHP10.00 Franchise VerificationFee: PHP 40.00


4. Submits Official Receipt of Payment at ISMD Help Desk (Door A)

4.Receives and transmits the Notice together with the Official receipt of payment

4.1 Approves and signs the request 4. 2 Changes the information in the Franchise Processing System

None 1 hour 2 hours 1 hour

Data Entry Machine Operator III ISMD Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD

5. Receives updated Franchise Verification

5. Releases updated Franchise Verification.

None 1 hour 45 minutes

Data Entry Machine Operator III ISMD

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TOTAL: PHP 300.00 8 hours

5. NOTICE FOR CORRECTION OF TYPOGRAPHICAL ERRORS IN

THE DECISION

To rectify typographical errors in the Decision/Order.





Who may avail: CPC holder who intends to seek correction of typographical errors in the Decision.


Sworn Notice for Correction of Typographical Errors (4 Original Copies)

Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph





Official Receipt of payment for Correction of Typographical Errors in the Decision



LTFRB Information System Management Division



petitioner is required. However, if

not possible for petitioner to be

physically present, authorized

representative is allowed upon

presentation of:





applicant and authorized


LTO Office, SSS Office, Pag-ibig Office, PhilHealth

Office, Philippine Postal Office , COMELEC Office,


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presentation and 1 photocopy)

DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the Notice for Correction of Typographical Error and designating the authorized representative/s to file the Notice (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets request form of Notice for Correction of Typographical Errors Form at PACD

1. Provides request form and checklist of requirements




None 1 hour Administrative Aide VI Technical Division Financial Analyst II Technical Division


3. Receives payment & issues Official Receipt

Filing Fee: PHP 250.00 Legal Research:Fee PHP 10.00 Franchise Verification Fee: PHP 40.00

1 hour Administrative Officer III (Cashier II) Technical Division Administrative Officer I (Cashier I) Technical Division Administrative

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Assistant II Technical Division


4.Receives and transmits Notice together with the Official receipt of payment 4.1 Approves and signs 4.2 Corrects the typographical error in the Decision/ Order and Franchise Processing System


Data Entry Machine Operator III ISMD Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD

5. Receives rectified Decision/Order and Franchise Verification

5. Releases rectified Decision/Order and Franchise Verification



TOTAL: PHP 300.00 8 hours

6. NOTICE OF CHANGE ENGINE

CPC holder who intends to change the unserviceable engine into a new

engine.





Who may avail: CPC holder who intends to change the unserviceable engine into new engine

Relevant Issuances:

Memorandum Circular Nos. 2004-025, 2006-077 and 2014-007


Sworn Notice of Change Engine Form (4 Original Copies)


Any Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office,

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Card (1 Original for presentation and 1 Photocopy)

PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.



Current LTO Official Receipt (OR) and Certificate of Registration (CR) (1 Original and 1 Photocopy)

Land Transportation Office

LTO Certificate of Stock Report (1 Original and 1 Photocopy)


Official Receipt of payment for Change Engine (1 Original and 1 Photocopy)











Valid Government Issued ID of the

Applicant and authorized








Board Resolution/ Secretary’s Certificate authorizing the Notice for Change Engine and designating the authorized representative/s to file the Notice (1 Original for presentation and 1 Photocopy) Valid Government Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)

Client’s Copy LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Notice of Change Engine

1. Provides Notice of

None 10 minutes Data Entry Machine Operator

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from ISMD Help Desk (Door A)

Change Engine form and checklist of requirements

III ISMD



None 1 hour Financial Analyst II Technical Division Administrative Aide VI Technical Division



Filing Fee: PHP50.00



4.Receives Notice of Change Engine together with the Official receipt of payment

4.1 Approves and signs the request 4.2 Changes engine number in the Franchise


Information Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Information Systems Analyst II ISMD

5. Receives 5. Releases None 1 hour Data Entry

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updated Franchise Verification

updated Franchise Verification

45minutes Machine Operator III ISMD

TOTAL: PHP 50.00 7 hours and 55 minutes

7. REQUEST FOR SPECIAL TRIP FOR SPECIAL OCCASIONS

Request filed by any CPC holder, except Trucks-for-Hire, who intends to

operate outside of his/her approved route for the purpose of the trip such as but not

limited to excursions, attendance to seminars, family trip/festivity.

Division: Technical Division


Type of Transaction: Government to Client – G2C

Who may avail: All modes of transport service except Truck-for-hire service

Relevant Issuances: Memorandum Circular Nos. 2015-008, 2016-014 and Board Resolution No. 70



Public Assistance and Complaints Desk (PACD), Ground Floor



Current LTO Official Receipt (OR) and Certificate of Registration (CR); vehicles shall not be more than 10 years old (1 Original for presentation and 1 Photocopy)

Land Transportation Office (Client)

Passenger Accident Insurance Coverage of the Current Year (1 Original for presentation and 1 Photocopy)

Accredited Insurance Company (Client)

Contract, if applicable (All denominations except TH) (1 Original and 1 Photocopy)

Contract between CPC holders and their Client

Official Receipt (after payment) (1 Original)

Cashier Windows at Door B, LTFRB Main Building







authorized is allowed upon

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presentation of:








Any Notarized Public





Board Resolution/ Secretary’s Certificate authorizing the application for Special Permit and designating the authorized representative/s to file the Request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fills out Request Form at the PACD

1. Assists client in filling out request form




None 1 hour Financial Analyst II Technical Division Administrative Aide VI Technical Division



Filing Fee: PHP 120.00 Legal Research Fee:PHP

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative

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10.00 Franchise Verification Fee: PHP 40.00

Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

4. Submits Official Receipt of Payment at Window 4 (Technical Division)

4. Prepares / types the Special Trip Permit

None 1 hour Administrative Aide IV (Clerk III) Technical Division Administrative Assistant II (Clerk IV) Technical Division

4.1 Approves and signs the Special Trip Permit

None 3 hours Chief Transportation Development Officer (Division Chief) Technical Division

5. Receives the Special Trip Permit at Window 4 (Technical Division)

5. Releases Special Trip Permit

None 1 hour, 45 minutes

Administrative Aide VI (Demo I) Technical Division

TOTAL: PHP 170.00

8 hours

● For Inter-regional routes touching Metro Manila, requests for Special Permit

may be filed at the Regional Office of Origin or the Central Office to be signed

by the concerned Regional Director (copy furnish Central Office). For requests

filed at the Central Office, approval shall be by the Chief of Technical Division.

● For Inter-regional routes not touching Metro Manila, requests for Special

Permit may be filed at the Regional Office of Origin or Destination to be

signed by the concerned Regional Director, copy furnished Central Office.

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8. REQUEST FOR INSPECTION, TESTING, SEALING/RESEALING

OF TAXI UNIT/S

To ensure that the taxi meters of all authorized taxi service are properly

installed, inspected, tested and sealed/resealed.




Who may avail: Taxi Operator

Relevant Issuances: Memorandum Circular Nos. 2004-045, 2007-040, 2008-020, 2009-002, 2010-022, 2010-033,, 2011-002, 2011-006 and 2017-026



Public Assistance and Complaints Desk (PACD), Ground Floor LTFRB website: www.ltfrb.gov.ph



Current LTO Official Receipt (OR) and Certificate of Registration (CR) (1 Original and 1 Photocopy)


Original Calibration Booklet (Passbook) (1 Original)

Land Transportation Franchising and Regulatory Board

Official Receipt of payment for Sealing/Resealing Fee including Extension of Validity filing fee, if applicable (after payment) (1 Original)

Cashier Windows at Door B, LTFRB Main Building

Franchise Verification (to be provided by the LTFRB) (1 Original)
















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presentation and 1 photocopies)



Board Resolution/ Secretary’s Certificate authorizing the Request for Inspection/Testing/Sealing/Resealing and designating the authorized representative/s to file the Request (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Request Form at PACD

1. Provides Request Form and checklist of requirements


2. Submits Request Form with requirements at Window 5 (Technical Division)


None 1 hour Administrative Aide VI Technical Division Financial Analyst II Technical Division

3. Proceeds to

Cashier (Door B)


Regular Fee: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Weekly Penalty (if applicable): PHP 125

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II

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Change Denomination: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Passbook: PHP 50 If with Fare Increase: Increase of Rates: PHP 520.00 Franchise Verification Fee: PHP 40

Administrative Division

5. Proceeds to the Resealing Area (on the scheduled date of Resealing)

5. Inspection of unit, road test and sealing/resealing of Taxi Meter

None 2 hours Transportation Inspectors Technical Division

5.1 Approves and signs the request

None 1 hour Chief Transportation Development Officer (Division Chief) Technical Division Senior Transportation Development Officer Technical Division)

6. Receives the 6. Releases None 1 hour 45 Technical

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Calibration Booklet after the inspection/testing/sealing/resealing at Window 5 (Technical Division)

Calibration Booklet

minutes Division / Section

TOTAL PHP 550 Weekly Penalty (if applicable): PHP 125 Change Denomination: Resealing Fee: PHP 500 Inspection Fee: PHP 50 Passbook: PHP 50 If with Fare Increase: Increase of Rates: PHP 520.00 Franchise Verification Fee: PHP 40

7 hours

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9. REQUEST TO SURRENDER OF PLATE/S OF UNIT/S

A request made by any CPC holder who intends to surrender the plate/s for-

hire of the unit/s he/she applied for dropping.





Who may avail: Any CPC holder who intends to drop his/her unit

Relevant Issuance:

Memorandum Circular Nos. 2006-043, 2008-022, 2009-017 and 2012-013



Public Assistance and Complaints Desk (PACD) LTFRB website: www.ltfrb.gov.ph



LTO OR/CR of units (1 Original for presentation and 1 Photocopy)

Land Transportation Office (Client)

License plate to be surrendered (1 Pair)

Client

Franchise Verification (to be provided by the LTFRB) (1 Original)








presentation of:











DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the

Client

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Application for Surrender of Plate and designating the authorized representative/s to file the Surrender of Plate (1 Original for presentation and 1 Photocopy) Valid Government Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Request Form at the PACD

1. Provides Request Form and checklist of requirements



2. Accepts and evaluates the attached requirements

None 1 hour Administrative Assisstant III Administrative I (Clerk I) Technical Division

2.1 Prepares the Return Receipt of Plate License (RRPL) 2.2 Signs the RRPL

None

2 hours 1 hour

Administrative Assisstant III Technical Division Chief Transport Development Officer (Division Chief) Technical Division

3. Receives the RRPL at Window1

3. Issues the RRPL

None 1 hour Technical Division or Section

TOTAL: None 5 hours and 15 minutes

35

10. ISSUANCE OF PAYMENT ORDER SLIP FOR

LIQUIDATED DAMAGES DUE TO DELAY OF SERVICES

The Financial and Management Division prepares the Payment Order Slip for

liquidated damages due to the delay of deliveries from suppliers.

Office or

Division:

Financial and Management Division, 3rd Floor


Type of

Transaction:

Government to Business – G2B

Who may avail: Suppliers


Inspection and Acceptance Report (1

Original)

Administrative Division, 3rd Floor

Purchase Order (1 Original)

Purchase Request (1 Original) Concerned Division

Philippine Government Electronic

Procurement Service (PhilGEPS)

Procurement Unit, 3rd Floor

Request for Quotation (1 Original)

Abstract of Open Quotation (1 Original)

Notice of Award (1 Original)

Quotation from Suppliers (1 Original) Concerned Supplier

Invoice (1 Original)

Delivery Receipt (1 Original)

CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits

complete

documentary

requirements

1. Receives and

evaluates

complete

documentary

requirements

No. of

days

delayed

x Selling

Price x

1/10 x

1%

30 minutes Accounting Clerk

Financial and

Management

Division

1.1 Computes

liquidated

damages due to

the delay of

deliveries

5 minutes Accounting Clerk

Financial and

Management

Division

36

1.2 Informs the

supplier of the

penalty

1.3 Prepares

three(3) copies of

Payment Order

Slip

1.4 Prepares

three(3) copies of

Payment Order

Slip and forwards

to Accountant for

review

5 minutes

30 minutes

30 minutes

Accounting Clerk

Financial and

Management

Division

1.5 Reviews and

signs the three(3)

Payment Order

Slip

30 minutes Accountant III

Financial and

Management

Division

1.6 Logs the

Payment Order

Slip to Client for

payment to

Cashier

1 minute Accounting Clerk

Financial and

Management

Division

2. Receives the

Payment Order

Slip

2. Releases one

(1) original copy of

Payment Order

Slip to Client for

payment to

Cashier

1 minute Accounting Clerk

Financial and

Management

Division

TOTAL:

No. of

days

delayed

x Selling

Price x

1/10 x

1%

2 hours and

12 minutes

37

11. ISSUANCE OF PAYMENT ORDER SLIP FOR NOTICE OF

DISALLOWANCE


notice of disallowance from employees and creditors.

Office or

Division:



Type of

Transaction:

Government to Government –G2G

Government to Business – G2B

Who may avail: Employees and Creditors


Notice of Disallowances (1 Original) Commission on Audit

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

Notice of

Disallowance

1. Receives Notice

of Disallowance

1.1 Prepares the

Payment Order Slip

and forwards to

Accountant for

review

None 1 minute

5 minutes

Accounting Clerk

Financial and

Management

Division

1.2 Reviews and

signs the Payment

Order Slip

None 30 minutes Accountant III

Financial and

Management

Division

1.3 Logs the

Payment Order Slip

to Client for

payment to Cashier

None

3 minutes

Accounting Clerk

Financial and

Management

Division

2. Receives the

Payment Order

Slip

2. Releases the

Payment Order Slip

to Client for

payment to

Cashier.

None 1 minute Accounting Clerk

Financial and

Management

Division

TOTAL: None 40 minutes

38

COMPLEX TRANSACTIONS

12. CONFIRMATION OF UNITS AND ISSUANCE OF

CERTIFICATE OF CONFIRMATION STICKER

For yearly unit registration of Public Utility Vehicle (PUV) as a prerequisite to

LTO registration.


Classification: Complex



Who may avail: PUV Operators and their Authorized Representatives

Relevant Issuances:

Memorandum Circular Nos. 1988-015, 2000-005, 2001-007, 2003-032, 2012-018, 2015-019, 2017-008 and 2018-001



ISMD Help Desk Door A



Decision (1 Photocopy) Client

Latest LTO OR/CR (1 Photocopy) Client

Updated Valid Personal Passenger Accident Insurance for Public Utility Vehicle (PPAIP) (1 Original and 1 Photocopy)

Accredited Insurance Provider

If the record has remark/s: filed Motion/Application/Petition/Notice (1 Photocopy)

Client



For PUB operators: 1. DOLE Certificate of Compliance 2. GPS Certificate issued by

Accredited GPS Provider

Department of Labor and Employment (DOLE) Accredited GPS Provider

Certificate of Good Standing (for Cooperatives)

Office of the Transport Cooperative


Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of:

39

Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 photocopy)

Any Notary Public Office LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the request for Releasing of Decision/Order and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Request Form from ISMD Help Desk (Door A)

1. Asks the client if he/she is the Operator or Authorized Representative 1.1 Provides a copy of the Request Form


2. Submits requirements

2. Checks completeness of requirements 2.1 Signs the Request Form with endorsement


3. Proceeds to Technical Division Windows2 or 3 gives the form/ endorsement

3. Receives the Request Form, endorsement and other requirements

None 1 hour

Financial Analyst II Technical Division Administrative

40

(Technical Division)

Aide VI Technical Division

4. Receives Payment Order Slip (POS)

4. Assessment of Fees and Issues Payment Order Slip (POS)

None 1 hour

Financial Analyst II Technical Division Administrative Aide VI Technical Division

5 Proceeds to

Cashier (Door B)

5. Receives the POS and payment 5.1 Issues Official Receipt

Confirmation Certificate Sticker: PHP 200.00 Confirmation Fee: PHP 40.00

1 hour

Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

6. Proceeds to the ISMD Help Desk Door A and gives the Request Form for Confirmation, Official Receipt together with the requirements

6. Officially receives the Request for Confirmation

None 30 minutes


7. Receives the Acknowledgment Receipt/ Claiming Stub (confirmation due date)

7. Issues Acknowledgment Receipt/ Claiming Stub (confirmation due date) 7.1 Transmittal of Requests for Confirmation for


Data Entry Machine Operator III ISMD Information Technology Officer III

41

printing of Confirmation from Franchise Processing System (FPS) database 7.2 Batching and Printing of Confirmation 7.3 Evaluation of Requests for Confirmation 7.4 Uploading to Franchise Confirmation and Uploading Facility (FCUF)

4 hours 2 days 4 hours

(Division Chief) ISMD Information Systems Analyst II ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Researcher II ISMD Statistician III ISMD Data Entry Machine Operator III ISMD Administrative Assistant II ISMD Computer File Librarian ISMD

For disapproved requests for Confirmation (due to CPC findings such as Expired CPC, with Compliance, etc.):

8. Receives Disapproval of Request

8. Prints and releases the Electronic Confirmation of Units

None 1 hour


9.Provides the required documents per

9. Receives the compliance

None 15 minutes

Data Entry Machine Operator III

42

findings of the evaluator

9.1 Transmits to the Approving Officer 9.2 Evaluates and signs the request for Confirmation

5 minutes 30 minutes

Administrative Aide VI ISMD Information Systems Analyst II ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Researcher II ISMD

9.3 Re-uploading Franchise Confirmation and Uploading Facility (FCUF)

None 30 minutes Statistician III ISMD Data Entry Machine Operator III ISMD Administrative Assistant II ISMD Computer File Librarian ISMD

For approved requests for Confirmation:

8. Receives Approval of Request

8. Transmits to LTO via the Franchise Confirmation and Uploading Facility (FCUF)

None 2 hours Computer Operator III ISMD Computer File Librarian ISMD

43


For failed data transfer to LTO (with Error):

8.1 Checks data mismatch with Land Transportation Office (LTO) 8.2 Transmits the correct data to the personnel in-charge for data transmission 8.3 Re-transmits and corrects the unit information to LTO

None 1 hour 5 minutes 15 minutes

Records Officer I ISMD Administrative Aide VI ISMD Computer Operator III ISMD Computer File Librarian ISMD Administrative Aide VI ISMD

For successful data transfer to LTO:

8. Receives the Electronic Confirmation of Units with Authentication Code at Window 12 of Technical Division and proceeds to LTO for registration

8. Prints the Electronic Confirmation of Units


8.1 Prints and logs the CC Sticker

None 30 minutes Computer File Librarian II ISMD Computer Programmer III ISMD

8.2 Transmits None 5 minutes Computer

44

the CC Sticker to the Office of the Chairperson

FileLibrarian II ISMD

8.3 Signs the CC Sticker

None 2 days Chairperson Office of the Board

8.4 Transmits the CC Sticker to ISMD

None 5 minutes Administrative Aide VI OCHM

8.5 Receives and files the CC Sticker

None 5 minutes Computer File Librarian II ISMD

9. Presents the photocopy of the latest OR/CR or Request Form at 2nd Floor ISMD

9. Receives the document 9.1 Retrieves the CC Sticker

None 5 minutes

Computer File Librarian ISMD Computer Programmer III ISMD Administrative Aide VI ISMD

10. Receives the CC Sticker

10. Releases and Logs the CC Sticker

None 15 minutes Computer File Librarian ISMD Computer Programmer III ISMD Administrative Aide VI ISMD

TOTAL: None Without compliance and without Error: 6 days, 4 hours and 10 minutes Without compliance

45

with Error: 6 days, 5 hours and 30 minutes With compliance and error: 6 days, 7 hours and 50 minutes With compliance without error: 6 days, 6 hours and 30 minutes

13. REQUEST FOR ISSUANCE OF CLEARANCE OF

ACCOUNTS

Request of all CPC holders to verify/check if all administrative and regulatory

fees are paid/settled.

Division: Technical Evaluation Section



Who may avail: All CPC holders who intend to verify accounts to be used in their next transaction.


Accomplished Request for Clearance of Accounts Form (1 Original)

Public Assistance Counter and Complaints Desk (PACD), Ground Floor or LTFRB Official website (ltfrb.gov.ph)



Current LTO Official Receipt (OR) and Certificate of Registration (CR) of authorized unit ( 1 Photocopy)


Official Receipts of Payments (1 Original and 1 Photocopy)


Updated Franchise Verification (1 original)



46

Personal appearance of the applicant


for applicant to be physically present,












Board Resolution/ Secretary’s Certificate authorizing the Request for Franchise Verification and designating the authorized representative/s to file the Request for Clearance of Accounts.(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets and Fills-out Request Form at the PACD

1. Provides the Request for Clearance of Accounts Form

None 10 minutes Administrative Aide VI PACD


2. Accepts and evaluates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account and prepares the assessment of Fees

None 1 hour 3 days

Administrative Aide VI Technical Division Financial Analyst II Technical Division

3. Claims POS at 3. Issues Pay None 1 hour Financial Analyst

47

Window 11 Order Slip (POS) II Technical Division Statistician III Technical Division

4. Proceeds to

Cashier (Door B)


Clearance of Accounts Fee: PHP 50.00 Franchise Verification: PHP 40.00


5. Submits Official Receipt of Payment at Window 09 (Technical Division)

5. Receives Request Form with Official Receipt 5.1 Transmits to Releasing Window the Clearance of Accounts of Operators

None 4 hours

Financial Analyst II (Technical Division)

6. Receives Clearance of Accounts at Window11 (Releasing Window)

6. Releases Clearance of Accounts to clients.

None 50 minutes Administrative Aide VI Technical Division

TOTAL: PHP 90.00 4 days

48

HIGHLY TECHNICAL TRANSACTIONS

14. PETITION FOR SPECIAL PERMIT DURING SPECIAL

HOLIDAYS/ ISSUANCE OF PROVISIONAL AUTHORITY

An application/petition filed by any PUB CPC holders who intends to operate out of

its approved route during national/declared special holidays which must be filed

within the prescribed period.




Government-to-Client – G2C

Who may avail: Only Operators of PUB for Special Permit/ All Operators with request/prayer for Issuance of Provisional Authority

Relevant Issuances:

Memorandum Circular Nos. 97-007, 2005-011, 2015-008, 2016-014 and Board Resolution 2019-70


Sworn Petition/Application (4 Original Copies)




Current LTO Official Receipt (OR) and Certificate of Registration (CR) of vehicle/s not more than 10 years old (1 Original for presentation and 1 Photocopy)


Valid Passenger Accident Insurance Coverage of the Current Year(1 Original and 1 Photocopy)

Accredited Insurance Company

Official Receipt (after payment of filing fee) (1 Original for presentation and 1 Photocopy)




Light Blue Folder Office Supply Store






49














For Cooperatives:

Board Resolution authorizing the Petition for Special Permit of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)


For Corporation and Partnership:

Board Resolution/ Secretary’s Certificate authorizing the Petition for Special Permit of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application and checklist of requirements (PACD)

1. Provides Petition/ Application form and checklist of requirements


50

2. Submits Sworn Petition/Application with complete requirements at Windows 8 and 9 (Technical Division)

2. Accepts and authenticates the attached requirements 2.1 Checks completeness of requirements and prepares the assessment of Fees

None 1 hour 2 days and 2 hours

Financial Analyst Technical Division Statistician III Technical Division

3. Claims POS at Window 11

3. Issues Payment Order Slip (POS)

None 1 hour Financial Analyst II Technical Division Statistician III Technical Division

4. Proceeds to

Cashier (Door B)


Filing Fee: For 1st 2 units: PHP 250.00 Succeeding units: PHP 70.00/unit Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00


5. Submits the Sworn Petition/ Application with Official Receipt of Payment at

5. Receives Sworn Petition /Application from the applicant

None 1 hour

Administrative Assistant V Technical Division

51

Window 10 Administrative Aide VI Technical Division Financial Analyst II Technical Division

5.1 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the application

None 6 days Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division

5.2 Reviews, signs, and forwards the draft Order to the Board

None 5 days

Chief Transportation Development Officer (Division Chief) Technical Division

5.3 Reviews, signs, and forwards the Order to the Office of the Executive Director for attestation

None 4 days Chairperson and Board Members Office of the Board

5.4 Attests the Order and forwards to the Information Systems Management Division

None 1 day Executive Director Office of the Executive Director

5.5 Segregates the Order 5.6 Forwards Copy of Order to

None 1 day Administrative Aide VI ISMD

52

Technical Division

6. Claims Order at Window 01

6. Releases Order

None 1 hour and 45 minutes

Administrative Assistant III Technical Division Administrative Aide VI Technical Division

TOTAL: For 1st 2 units: PHP 300.00 Succeeding units: PHP 70.00/unit

20 days

15. PETITION FOR ADOPTION OF TRADE NAME

An application/petition filed by any CPC holder who intends to adopt and

secure business/trade name with the Department of Trade and Industry.


Classification: Highly Technical

Type of Transaction: Government-to-Client (G2C)

Who may avail: All CPC Holders

Relevant Issuances: Memorandum Circular Nos. 2004-010 and 2005-011






Valid Certificate of Business Name (1 Original for presentation and 1 Photocopy)

Department of Trade and Industry

Golden Yellow Folder Office Supply Store

53







presentation of:











DFA Office, etc.

For Cooperatives:

Board Resolution authorizing the Adoption of Trade Name of the unit/s and designating the authorized representative/s to file Petition (1 Original and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Adoption Trade Name of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ 1. Provides None 15 minutes Administrative

54

Application form and checklist of requirements at the PACD

Petition/ Application form and checklist of requirements

Assistant II PACD Administrative Aide VI PACD

2. Submits to Window 8 and 9 the Verified Application/ Petition with supporting documents (Technical Division)

2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

None 2 hours 3 days

Financial Analyst II Technical Division Statistician III Technical Division

3. Claims POS at Window 11 Technical Division



4. Proceeds to

Cashier (Door B)

4. Receives payment and issues Official Receipt

Filing Fee: PHP 250.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00


55

5. Submits the

Petition/Applicati

on with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for

the claim stub

which bears the

date when to

claim his/her

copy of the

application/

petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.

None 1 hour 1 day 1 hour

Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical Division

5.3 Evaluates the submitted Petition/ Application and requirements, drafts and recommends order granting/ denying the application



None 3 days Chief Transportation Development Officer (Division Chief) Technical Division

5.5 Reviews, signs, and forwards the order to the Office of the Executive Director for

None 3 days Chairperson and the Board Member Office of the Board

56

attestation.

5.6 Attests the Order and forwards to the Docket Section


5.7 Enters the Order in the Docket Book and forwards to Information Systems Management Division

None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I) Docket Section

5.8 Segregates the Order


5.9 Encodes the Order in the Franchise Processing System (FPS)

None 1 day Information Technology Officer I ISMD

6. Claims Order at the ISMD Releasing Unit, 2nd Floor

6. Releases Order




57

16. PETITION FOR AUTHORITY TO INSTALL ADVERTISING

SIGNS ON AUTHORIZED UNIT/S

An application/petition filed by any CPC holder who intends to install

advertising on their authorized unit/s.




Government-to-Client (G2C)

Who may avail: For PUV Operators with valid CPC

Relevant Issuances:

Memorandum Circular Nos. 87-007, 87-007-A, 93-009, 2005-011, 2006-010, 2006-057, 2007-008, 2013-005, 2015-029 and 2017-020






Current LTO OR/CR of authorized unit/s (1 Original for presentation and 1 Photocopy)


Contract between operator and advertising agency ‘s authorized representative (indicate the duration/units to be used)(1 Original for presentation and 1 Photocopy)

Client

Details of the design, dimension, material, and mounting (1 Photocopy)

Client

Lavender Folder Office Supply Store







presentation of:




58








DFA Office, etc.

For Cooperatives:

Board Resolution authorizing the Authority to Install Transit Advertisement and designating the authorized representative/s to file Petition (1 Original for presentation and 1 photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Authority to Install Transit Advertisement and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements at the PACD

1. Provides Petition Application form and checklist of requirements


2. Submits to Window 8 and 9 the Verified Application/Petitio

2. Accepts and authenticates the attached requirements

None 2 hours

Financial Analyst II Technical Division

59

n with supporting documents (Technical Division)

2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

3 days

Statistician III Technical Division




4. Proceeds to

Cashier (Door B)


PUB Filing Fee: PHP600.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP 10,000.00 (1st 5 units) PHP 1,000.00 (excess/unit) TAXI Filing Fee: PHP600.00 (1st 2 units) PHP 200.00 (excess/unit)


60

Advertising Permit Fee: PHP 7,500.00 (1st 5 units) PHP 500.00 (excess/unit) PUJ Filing Fee: PHP 600.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP5,000.00 (1st 5 units) PHP400.00 (excess/unit) Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00

5. Submits the

Petition/Applicatio

n with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for

the claim stub

which bears the

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/

None 1 hour 1 day

Financial Analyst II, III, IV Statistician III Technical Division

61

date when to

claim his/her copy

of the application/

petition

Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.

1 hour

Administrative Assistant V Technical Division Administrative Aide VI Technical Division

5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the application

None 3 days

Transportation Development Officer I or II Technical Division Administrative Aide VI Technical Division




None 3 days Chairperson and the Board Members Office of the Board

5.6 Attests the Order and forwards to the

None 1 day Executive Director Office of the

62

Docket Section Executive Director

5.7 Enters the order to the Docket Book and forwards to Information Systems Management Division

None 1 day Executive Assistant II Docket Section Administrative Assistant I Docket Section (Stenographic Reporter I)



5.9 Encodes the Order in the Franchise Processing System (FPS)


6. Claims Order at ISMD Releasing Unit, 2nd Floor

6. Releases Permit



TOTAL: PUB Filing Fee: PHP650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising

18 days

63

Permit Fee: PHP 10,000.00 (1st 5 units) PHP 1,000.00 (excess/unit) TAXI Filing Fee: PHP650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP 7,500.00 (1st 5 units) PHP 500.00 (excess/unit) PUJ Filing Fee: PHP 650.00 (1st 2 units) PHP 200.00 (excess/unit) Advertising Permit Fee: PHP5,000.00 (1st 5 units) PHP400.00 (excess/unit)

64

17. PETITION FOR CANCELLATION OF FRANCHISE

An application/petition filed by any CPC holder who intends to cancel his/her

franchise for the reason that he/she is no longer interested to operate public utility

service.






Relevant Issuances:

Commonwealth Act 146






Current LTO OR/CR of authorized unit/s (1 Original for presentation and 1 Photocopy)


Latest Decision (1 Original for presentation and 1 Photocopy)

Client/LTFRB-Information System Management Division

Surrender of Plates / Return Receipt of Plates (RRPL) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of

LTFRB-Technical Division Any Notary Public Office Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office


65

the yellow plates







presentation of:




Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)


For Cooperatives:

Board Resolution authorizing the Cancellation of Franchise and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Cancellation of Franchise and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ 1. Provides None 15 minutes Administrative

66

Application form and checklist of requirements at the PACD

Petition/ Application form and checklist of requirements


2. Submits Sworn Petition/ Application with requirements at Windows 8 and 09 (Technical Division)


None 2 hours 3 days

Financial Analyst II, III & IV Technical Division Statistician III Technical Division



None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical Division

4. Proceeds to

Cashier (Door B)


Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II

67

10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)


5. Submits the Petition/ Application with Official Receipt of Payment at Windows 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.



5.3 Evaluates None 3 days Transportation

68

the submitted application and requirements, drafts and recommends Order granting/denying the application

Development Officer I or II Technical Division Admin Aide VI Technical Division

5.4 Reviews, signs, and forwards the draft order to the Board










5.9 Encodes the Order in the Franchise Processing System


6.Claims the 6. Releases None 1 hour and 45 Records Officer II

69

Order at ISMD Releasing Unit at 2nd Floor

Permit minutes ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD

TOTAL: PHP 350.00 (1st 2 units) PHP 70.00 (excess/unit)

Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)

18 days

18. PETITION FOR CHANGE OF VENUE OF LTO REGISTRATION

An application/petition filed by any CPC holder who intends to transfer to

another LTO District Office for registration purposes.






70

Relevant Issuances:

Memorandum Circular Nos. 2004-021 and 2008-023

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE





Current LTO OR/CR of authorized unit (1 Original for presentation and 1 Photocopy)








presentation of:






For Cooperatives:


Board Resolution/ Secretary’s Certificate authorizing the Change of Venue of Registration and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE


71

1. Gets Petition/ Application form and checklist of requirements at the PACD



2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents (Technical Division)


None 2 hours 3 days







Filing Fee: PHP 250.00 (for the first two units) PHP 70.00 (for succeeding units) Legal Research Fee: PHP 10.00 Franchise Verification


72

Fee: PHP 40.00

5. Submits the

Petition/Applicat

ion with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for

the claim stub

which bears the

date when to

claim his/her

copy of the

application/

petition




5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the Petition/Application



None 3 days Chief Transportation Development Officer (Division Chief)

73

Technical Division






None 1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)

5.8 Segregates Order





6. Releases Order


Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI

74

ISMD


18 days

19. PETITION FOR DROPPING OF UNIT/S

An application/petition filed by any CPC holder who intends to drop his/her

authorized unit.






Relevant Issuances:

Memorandum Circular Nos. 87-010, 89-013, 89-013A, 89-014, 90-005, 99-001, 99-005, 2002-004, 2002-013, 2003-024, 2005-011, 2005-047, 2005-055, 2006-012, 2009-006 and 2013-007






Current LTO Official Receipt (OR) and Certificate of Registration (CR) of unit to be Dropped(1 Original for presentation and 1 Photocopy) If not available: Certified True Copy of LTO OR/CR with certificate and official receipt of payment (1 Original for presentation and 1 Photocopy)


Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1

LTFRB-Technical Division Any Notary Public Office

75

Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the yellow plates In case of car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG Certificate of Non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy)

Land Transportation Office Highway Patrol Group Headquarters Land Transportation Office Land Transportation Office Highway Patrol Group Headquarters Highway Patrol Group Headquarters Highway Patrol Group Headquarters

Dark Brown Folder Office Supply Store


Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)


For Cooperatives:

Board Resolution authorizing the Dropping of the unit/s and

Client

76

designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)

Client


Board Resolution/ Secretary’s Certificate authorizing the Dropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements



2. Submits to Window 8 and 9 the Verified Application/Petition with supporting documents


None 2 hours 3 days


3. Claims POS at 3. Issues None 1 hour Financial Analyst

77

Window 11 Payment Order Slip (POS)

II, III & IV Technical Division Statistician III Technical Division

4. Proceeds to

Cashier (Door B)


Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration of unit (extension fees)


5. Submits the

Petition/Application

with Official

Receipt of

Payment at

Window 8 and 9

5. Receives Application/ Petition with Official Receipt and issues claim stub

None 1 hour


78

and proceeds to

Window 11 for the

claim stub which

bears the date

when to claim

his/her copy of the

application/

petition

5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.

1 day 1 hour








79










6. Releases Order




18 days

80


20. PETITION FOR DROPPING AND SUBSTITUTION OF

UNIT/S

An application/petition filed by any CPC holder who intends to drop his/her

authorized unit and substitute it with a new unit compliant with the Omnibus

Franchising Guidelines.

For Buses operating within Metro Manila, only Low-Entry Buses are allowed

to substitute dropped units.






Relevant Issuances:

Memorandum Circular Nos. 87-010, 89-013, 89-013A, 89-014, 90-005, 99-001, 99-005, 2002-004, 2002-013, 2003-024, 2004-023, 2005-011, 2005-047, 2005-055, 2006-044, 2006-012, 2007-006, 2013-007 and 2018-012; Board Resolution 2013-01; Department Order No. 2017-011






For Unit/s to be Dropped:

LTO Official Receipt (OR) and Certificate of Registration of authorized unit (CR) (1 Original and 1 Photocopy)


For Substitute Unit/s:

81

LTO OR/CR of proposed substitute unit (1 Original for presentation and 1 Photocopy) If no OR/CR: Sales Invoice and Delivery Receipt, if not more than three (3) months (1 Original and 1 Photocopy) If no original OR/CR: Certification that the original is in the custody of the bank/financial institution (1 Original for presentation and 1 Photocopy) Certificate of Bank Conformity on the registration of the new unit as For Hire (1 Original for presentation and 1 Photocopy) If imported unit or rebuilt unit: LTO certification on Year Model pursuant to JAO 2014-02 (for TH only) (1 Original for presentation and 1 Photocopy)

Land Transportation Office Motor Vehicle Supplier Bank/Financial Institution Bank/Financial Institution Land Transportation Office

Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the


82

yellow plates In case of Car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG Certificate of Non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy)

Highway Patrol Group Headquarters Highway Patrol Group Headquarters Highway Patrol Group Headquarters

LTFRB Motor Vehicle Inspection Report of the substitute unit/s (1 Original and 1 Photocopy)

LTFRB – Technical Division

For substitute unit: Inspection Report with pictures taken during the inspection

Client



Lemon Yellow Folder Office Supply Store


Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 Photocopy)


For Cooperatives:

Board Resolution authorizing the Dropping and Substitution of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original

Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office ,

83

for presentation and 1 Photocopy) COMELEC Office, DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the Dropping and Substitution of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements at PACD



2. Submits Sworn Petition/ Application with requirements at Window 8 and 9 with supporting documents


None 2 hours 3 days





4 Proceeds to

Cashier (Door B)

4. Receives payment and issues Official

Filing Fee: PHP

1 hour Administrative Officer III (Cashier II)

84

Receipt 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – if the same is not currently registered

Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II AdministrativeDivision

5. Submits the Petition/ Application with Official Receipt of Payment at Window 9 and proceeds to Window 11 for the claim stub which bears the date

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the

None 1 hour 1 day


85

when to claim his/her copy of the application/ petition

Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.

1 hour










5.7 Enters the None 1 day Executive

86

order to the Docket Book and forwards to Information Systems Management Division

Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)






6. Releases Order




Penalty Fee: PHP 250.00/m

18 days

87

onth/unit – if the same is not currently registered

NOTES:

• For substitute unit, the OR/CR or Sales Invoice and Delivery Receipt must be in the

name of the franchisee;

• LTFRB to verify if the substitute unit (Unit Verification) is not yet authorized in other

CPC;

• All substitute units must be compliant with the OFG and DTI-PNS, brand

new(current or preceding year at the time of application), Euro 4 or better emission

engine, except for the following:

1. TNVS - substitute unit must not be more than 3 years old, upon filing of the

Petition, Euro 4 or better emission engine.

2. Premium Taxi - substitute unit must not be more than 3 years old; upon filing of

the Petition, Euro 4 or better emission engine or alternative vehicles such as electric

and hybrid vehicles. Seating configuration must all be front-facing.

3. School Transport – substitute unit must not be more than 3 years old upon

filing of the Petition. Seating configuration must all be front-facing. Vehicle Type must

be Van, Coaster, Mini-bus and Coach with the exclusion of FB van (MC No. 2014-

012, MC No. 2015-007); Euro 4 or better emission engine.

4. Truck for Hire – proposed substitute unit must be newer than the unit to be

dropped and not be more than 15 years.

21. PETITION FOR REGISTRATION IN-LIEU OF

AUTHORIZED UNIT/S

CPC holder who intends to register a new unit in lieu of the authorized unit

that is not yet registered as for hire. The same can be availed of within one (1) year

from issuance of the decision on grounds that the authorized unit is totally wrecked,

undelivered and stolen/car-napped.






Relevant Issuances:

Memorandum Circular Nos. 87-006, 89-011 and 2005-011; Board Resolution 2013-01

88






Certification indicating that the unit has not been registered as For Hire vehicle (1 Original for presentation and 1 Photocopy)


For units sought to be registered - LTO OR/CR (1 Original for presentation and 1 Photocopy) if OR/CR are not yet available: Sales invoice and delivery receipts if not more than three (3) months from date of delivery (1 Original for presentation and 1 Photocopy) If no original OR/CR: Certification that the original is in the custody of the bank/financial institution (1 Original for presentation and 1 Photocopy) Certificate of Bank Conformity on the registration of the new unit as For Hire (1 Original for presentation and 1 Photocopy) In case of imported unit or rebuilt units: Certification on Year Model pursuant to JAO 2014-02 (for TH only) (1 Original for presentation and 1 Photocopy)

Land Transportation Office Vehicle Manufacturer Bank/Financial Institution Bank/Financial Institution Land Transportation Office

For authorized unit - LTO OR/CR (1 Original for presentation and 1 Photocopy) If original copy of OR/CR are not available: Certification that the original is in the

Land Transportation Office Bank/ Financial Institution


89

custody of the bank/financial institution (1 Original for presentation and 1 Photocopy)

Motor Vehicle Inspection Report of the new unit/s with pictures taken during inspection

Client

For car-napped units: Police Report (1 Original for presentation and 1 Photocopy) PNP-HPG certificate of non-recovery of unit (1 Original for presentation and 1 Photocopy) Alarm Sheet (1 Original for presentation and 1 Photocopy) For Total Wrecked units: Picture of units Affidavit of unserviceability of unit by the mechanic (1 Original for presentation and 1 Photocopy) Police blotter (1 Original for presentation and 1 Photocopy) For Undelivered units: Certification from vehicle manufacturer/distributor that the unit was not delivered (1 Original for presentation and 1 Photocopy)

Highway Patrol Group Headquarters

Highway Patrol Group Headquarters Highway Patrol Group Headquarters Client Mechanic Highway Patrol Group Headquarters Vehicle Manufacturer/Distributor

Sworn Undertaking to comply with the OFG Requirements (1 Original for presentation and 1 Photocopy)


Fuchsia Folder Office Supply Store



petitioner is required. However, if not

possible for petitioner to be



presentation of:

90






For Cooperatives:

Board Resolution authorizing the Register in Lieu of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Register in Lieu of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. Submits Sworn Petition/Application with requirements at Windows 8 and 9 with supporting documents

2. Accepts and authenticates the attached requirements 2.1 Retrieves records,

None 2 hours 3 days

Financial Analyst II, III & IV Technical Division Statistician III Technical

91

updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

Division




4. Proceeds to

Cashier (Door B)


Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-


92

registration of unit (extension fees)

5. Submits the Petition/Application with Official Receipt of Payment at Windows 8 and 9 proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition




5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/ Application


5.4 Reviews, signs, and forwards the draft Order to

None 3 days Chief Transportation Development Officer

93

the Board (Division Chief) Technical Division


None 3 days Board Members and Chairperson Office of the Board










6. Releases Order


Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I

94

ISMD Administrative Aide VI ISMD



18 days

NOTES:

Petitions for registration in lieu must be filed within one (1) year from the

issuance of the Decision or Order authorizing the unit to be replaced.

• For new unit, the OR/CR or Sales Invoice and Delivery Receipt must be in the

name of the franchisee;

• LTFRB to verify that the unit sought to be registered (Unit Verification) is not yet

authorized in other CPC;

• All substitute units must be compliant with the OFG and DTI-PNS, brand

new(current or preceding year at the time of application), Euro 4 or better emission

engine, except for the following:

1. TNVS - substitute unit must not be more than 3 years old, upon filing of the

Petition, Euro 4 or better emission engine.

2. Premium Taxi - substitute unit must not be more than 3 years old; upon filing of

the Petition, Euro 4 or better emission engine or alternative vehicles such as electric

and hybrid vehicles. Seating configuration must all be front-facing.

3. School Transport – substitute unit must not be more than 3 years old upon

filing of the Petition. Seating configuration must all be front-facing. Vehicle Type must

be Van, Coaster, Mini-bus and Coach with the exclusion of FB van (MC No. 2014-

012, MC No. 2015-007); Euro 4 or better emission engine.

4. Truck for Hire – proposed substitute unit must be newer than the unit to be

dropped and not be more than 15 years.

95

22. PETITION FOR RE-REGISTRATION OF UNIT/S

An application/petition by any CPC holder who intends to re-register unit/s

previously placed under storage.






Relevant Issuances:

MC 2004-023 as amended by MC 2006-044 and 2005-011






LTO OR/CR (1 Original for presentation and 1 Photocopy)


LTFRB Motor Vehicle Inspection Report with attached picture taken during inspection(1 Original for presentation and 1 Photocopy)

LTFRB-Technical Division

Picture of unit/s taken during inspection

Client

Order of Storage not exceeding sixty(60) days subject to one (1) extension period of sixty (60) days (1 Original for presentation and 1 Photocopy)

Client/ LTFRB-Information System Management Division

White Folder Office Supply Store







presentation of:





96




For Cooperatives:

Board Resolution authorizing the Dropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing theDropping of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. . Submits to Window 8 and 9 Technical Division the Verified Application/Petition with supporting documents

2. Accepts and authenticates the attached requirements 2.1 Retrieves records, updates

None 2 hours 3 days


97

operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

3. Claims POS

and list of lacking

requirements if any

at Window 11



4. Proceeds to

Cashier (Door B)


Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit – for non-registration


98

of unit (extension fees)

5. Submits the


with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for the

claim stub which

bears the date

when to claim

his/her copy of the

application/

petition




5.1 Evaluates the submitted application and requirements, drafts and recommends Order granting/denying the application


5.2 Reviews, signs and forwards the draft Order to the Board

None 3 days Chief Transportation Development Officer (Division Chief)

99

Technical Division

5.3 Reviews, signs and forwards the Order to the Office of the Executive Director for attestation




5.5 Enters the Order to the Docket Book and forwards to ISMD




5.7 Encodes Order in FPS



6. Releases Order


Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD

100




18 days

23. PETITION FOR UPGRADING AND DOWNGRADING OF

UNIT/S

An application/petition filed by any CPC holder who intends to request for

authorization to convert specification of unit from Non-Air conditioned to Air

conditioned and vice versa.






Relevant Issuances:



Sworn Petition/ Application (4 Original Copies)




LTO OR/CR of authorized unit (1 Original for presentation and 1

Land Transportation Unit

101

Photocopy)

LTFRB Motor Vehicle Inspection Report with pictures of unit during inspection

Client

Beige Folder Office Supply Store







presentation of:












For Cooperatives:

Board Resolution authorizing the Upgrading/Downgrading of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Upgrading/Downgrading of the unit/s and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)


102


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. Submits Sworn Petition/ Application with requirements at Window 8 & 9 with supporting documents

2. Accepts and authenticates the attached requirements. 2.1 Retrieves records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

None 2 hours 3 days







For Upgrading: Filing Fee: Php 510 (1st 2 units) Php 70 (excess/ unit)

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division

103

Legal Research Fee: Php 10 Clearance of Accounts: Php 50 Franchise Verification: Php 40 For Downgrading: Filing Fee: Php 510 (1st 2 units) Php 70 (excess/ unit)

Legal Research Fee: Php 10 Clearance of Accounts: Php 50 Franchise Verification: Php 40

Administrative Assistant II Administrative Division

5. Submits the


with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for the

claim stub which

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving

None 1 hour 1 day


104

bears the date

when to claim

his/her copy of the

application/

petition

Window the Application/ Petition received 5.2 Application/ Petition officially is forwarded to Technical Division for evaluation.

1 hour


5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/ Application








5.7 Enters the None 1 day Executive

105

order to the Docket Book and forwards to Information Systems Management Division

Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)






6. Releases Order



TOTAL: For Upgrading: Filing Fee: Php 610 (1st 2 units) Php 70 (excess/ unit)

18 days

106

For Downgrading: Filing Fee: Php 350 (1st 2 units) Php 70 (excess/ unit)

24. PETITION TO WITHDRAW APPLICATION

Any CPC holder/New Applicant who intends to withdraw previously filed

applications for reason of lack of interest.





Who may avail: All CPC Holders/ New Applicants






Copy of Petition previously filed Client


Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy)



107



For Cooperatives:

Board Resolution authorizing to Withdraw Application and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing to Withdraw Application and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE





2. Accepts and authenticates the attached requirement 2.1 Checks completeness of requirements and prepares the assessment of Fees

None 2 hours 3 days


108


3. Issues Payment of Slip (POS)


4. Proceeds to

Cashier (Door B)


Filing Fee: PHP 250.00 Legal Research Fee: PHP 10.00


5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to Technical


Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division

109

Division for evaluation.

Administrative Aide VI Technical Division

5.3 Evaluates the submitted application and requirements, drafts and recommends Order granting/ denying the Petition/Application









None 1 day Executive Assistant II Docket Section Administrative Assistant I(Stenographic Reporter I)


None 1 day Administrative Aide VI

110

ISMD



6. Receives Order at ISMD Releasing Unit, 2nd Floor

6. Releases Order




25. PETITION FOR SPECIAL PERMIT IN THE INTERIM

To temporarily operate units in newly opened routes in compliance to the

Omnibus Franchising Guidelines (OFG)





Who may avail: Operator (PUB)

Relevant Issuances:

Memorandum Circular 2005-011, Department Order 2017-011




Any Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office,


111

Card (1 Original for presentation and 1 Photocopy)

PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.

For Newly Selected Applicants: Notice of Selection Signed by the Board/ Regional Director (1 Original for presentation and 1 Photocopy)

Client

Current LTO Official Receipt (OR) and Certificate of Registration (CR) of vehicle/s not more than: PUB–5years old UV – 3 years old If the unit is not registered/ owned by the applicant: Contract of Lease (1 Original for presentation and 1 Photocopy) If the unit is not yet registered: Sales Invoice and Delivery Receipt

Land Transportation Office Client Vehicle manufacturer/distributor

Valid Passenger Accident Insurance Coverage of the Current Year (1 Original for presentation and 1 Photocopy)

Accredited Insurance Company

Official Receipt (after payment of filing fee) ((1 Original for presentation and 1 Photocopy)




Light Blue Folder Office Supply Store







presentation of:






For Cooperatives:

112

Board Resolution authorizing the Special Permit for Interim and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing the Special Permit for Interim and designating the authorized representative/s to file Petition(1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE





2. Accepts and authenticates the attached requirements. 2.1 Checks completeness of requirements and prepares the assessment of Fees

None 2 hours 3 days




None 1 hour Financial Analyst II, III & IV Technical

113

Division Statistician III Technical Division



Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Legal Research Fee: PHP 10.00



5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical


Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI Technical

114

Division for evaluation.

Division










1 day Executive Assistant II Docket Section Administrative Assistant I (Stenographic Reporter I)



5.7 Encodes the Order in

None 1 day Information Technology

115

the Franchise Processing System

Officer I ISMD


6. Releases Order



TOTAL: PHP 260 (1st 2 units) PHP 70.00PHP (excess/unit)

18 days

26. REQUEST FOR INSPECTION OF UNIT/S

To verify the existence of unit/s and its compliance to the policies of the Board

prior to the issuance of a Certificate of Public Convenience.

Required for Dropping and Substitution of units and Application for issuance of new

Certificate of Public Convenience.




Who may avail: Public Utility Vehicle Operator

Relevant Issuances: Memorandum Circular Nos. 2006-033, 2008-033, 2017-017, 2017-019

116



Window 7 – Technical Division



Current LTO OR/CR of units subject for inspection if OR/CR are not yet available: Sales invoice and delivery receipts if not more than three (3) months from date of delivery

Land Transportation Office (LTO)







presentation of:











DFA Office, etc.


Board Resolution/ Secretary’s Certificate authorizing the Request for Unit/s Inspection and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Request 1. Provides None 15 minutes Administrative

117

form and checklist of requirements at PACD

Request form and checklist of requirements


2. Submits Request Form with requirements at Window 7 Technical Division

2. Accepts and returns to the applicant the receiving copy of the Request including the scheduled date of inspection of units

None 1 hour Transportation Inspector Technical Division

2.1 Schedule of inspection of unit/s

None 5 days (After date of receipt of request)

Transportation Inspector Technical Division

3. Accompanies the Transport Inspectors for the conduct of scheduled inspection

3. Conducts actual unit inspection 3.1 Prepares the Motor Vehicle Inspection Report and forwards the same to the Transportation Development Officer

None 1 day 1 day


3.2 Evaluates the inspection report, signifies compliance of the unit/s to existing policies

None 3 days

Transportation Development Officer I or II Technical Division

3.3 Signs the Motor Vehicle Inspection Report


3.4 Assessment of necessary fees

None 1 hour Financial Analyst IV Technical Division

118

Financial Analyst II Technical Division

4. Claims the Payment Order Slip (POS) at Window 7


BUS and TH: PHP100.00/unit Smaller Denomination: (i.e. Van/SUV, PUJ, TX) PHP 50.00/unit

1 hour Financial Analyst II Technical Division



Depends on the assessed fees

1hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

6. Claims the Motor Vehicle Inspection Report and submits a copy of the Official Receipt

6. Release the Motor Vehicle Inspection Report/s

None 1hour Transportation Inspector Technical Division

TOTAL: BUS and TH: PHP100.00/unit Smaller Denomination: (i.e. Van/SUV,

12 days, 5 hours and 15 minutes

119

PUJ, TX) PHP 50.00/unit

27. REQUEST FOR INSPECTION OF GARAGE

To verify the sufficiency of the garage prior to the issuance of a Certificate of

Public Convenience.




Who may avail: Public Utility Vehicle Operator

Relevant Issuances: Memorandum Circular Nos. 97-009-A, 2006-026, 2007-007, 2007-028, 2007-029, 2011-012, 2017-027 Department Order No. 2017-011



Window 7 – Technical Division



If Owned: Transfer Certificate of Title or Tax Declaration of the proposed garage If Not Owned: Transfer Certificate of Title or Tax Declaration of the proposed garage Contract of Lease or Notarized Authority to use the garage from the registered owner or holder

Land Registration Authority, City Hall Land Registration Authority, City Hall, Owner of the garage









presentation of:




120








Board Resolution/ Secretary’s Certificate authorizing theRequest for Garage Inspection and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets request form and checklist of requirements at PACD)

1. Provides the request form and checklist of requirements

None 15 minutes Administrative Assistant II Technical Division

2. Submits Request Form with requirements at Window 7 Technical Division

2. Accepts and returns to the applicant the receiving copy of the request including the scheduled date of inspection

None 1 hour Transportation Inspector Technical Division

2.1 Schedule of inspection of garage

None 5 days (After date of receipt of request)


3. Accompanies the Transport Inspectors at the garage for the conduct of scheduled inspection

3. Inspects and measures the area of the proposed garage and inspects for its compliance to existing policy

None 1 day

Transport Inspector Technical Division

121

3.1 Informs the client when to claim the Garage Inspection Report

3.2 Prepares the Garage Inspection Report and forwards it to the Transportation Development Officer for evaluation

1 minute 1 day

3.3 Evaluates the Garage Inspection Report, signifies compliance of the garage, and forwards to the Chief Transportation Development Officer for signature

None 3 days

Transportation Development Officer I or II Technical Division

3.4 Signs the Garage Inspection Report


3.5 Assessment of necessary fees

None 1 hour Financial Analyst IV Technical Division Financial Analyst II Technical Division

4. Claims the Payment Order Slip (POS) at Window 7


For 1- 10 units: PHP 100 per garage For 11-30 units:

1hour Financial Analyst II Technical Division

122

PHP 200 per garage For 31-50 units: PHP 500 per garage For 50 units and above: PHP 1000 per garage Franchise verification: PHP 40



Depends on the assessed fees


6. Claims the Garage Inspection Report and submits a copy of the Official Receipt at Window 7 (Technical Division)

6. Issues the Garage Inspection Report

None 1hour Technical Division/Section Personnel

TOTAL: For 1- 10 units: PHP 140 per garage


123

with FV For 11-30 units: PHP 240 per garage with FV For 31-50 units: PHP 540 per garage with FV For 50 units and above: PHP 1040 per garage with FV

28. PETITION FOR STORAGE OF UNIT'S PLATE

The application can be availed by all CPC holders whose units are under

repair or under rehabilitation.

Allowable Period – Sixty (60) days only subject to one extension period of

sixty (60) days.

A penalty in the amount of PHP 250.00/month/unit shall be imposed for failure

to redeem the plate after the sixty (60) day period.








Template of Petition/Application for Storage of Unit’s Plate can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph

Valid Government-Issued LTO Office, SSS Office, Pag-ibig Office, PhilHealth


124

Identification Card with photograph of Applicant/Petitioner and current address (2 Original for presentation and 2 Photocopies)

Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.


Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, authorized representative is allowed upon presentation of: Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative and proof why petitioner is not physically present (1 Original for presentation and 1 Photocopy)


For Cooperatives:

Board Resolution authorizing the Storage of Plate of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 Photocopy)



Board Resolution/ Secretary’s Certificate authorizing theStorage of Plate of the unit/s and designating the authorized representative/s to file Petition (1 Original for presentation and 1 Photocopy) Valid Government-Issued ID of the authorized representative (1

Client LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office,

125

Original for presentation and 1 Photocopy)

DFA Office, etc.

Current LTO OR/CR of the unit/s (1 Original for presentation and 1 Photocopy)


Surrender of Plates / Return Receipt of Plates (RRPL) (1 Original for presentation and 1 Photocopy) In case of lost plate: Duly notarized Affidavit of Loss (1 Original and 1 Photocopy) Certificate of No Apprehension (1 Original and 1 Photocopy) Police Report (1 Original and 1 Photocopy) In case of improvised plates: Certification and authorization to use improvised plates In case of non-availability of For-Hire Plate: Certification and authorization to use the private plates as For Hire plates pending the manufacture of the yellow plates



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/Application form and checklist of requirements at PACD

1. Provides Petition/Application form and checklist of requirements


2. Submits to Window 8 and 9 Technical Division the Sworn Application/Petition with supporting documents

2. Accepts and authenticates the attached requirements. 2.1 Assesses fees, retrieves records, updates operator’s

None 2 hours

3 days


126

ledger of account

3. Claims POS at Window 11Technical Division





Filing Fee: PHP 250.00 (1st 2 units) PHP 70.00 (excess/unit) Clearance of Accounts Fee: PHP 50.00 Legal Research Fee: PHP 10.00 Franchise Verification Fee: PHP 40.00 Penalty Fee: PHP 250.00/month/unit in excess of 60 days


5. Submits the

Petition/Applicatio

n with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for

the claim stub

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving

None 1 hour 1 day


127

which bears the

date when to

claim his/her copy

of the application/

petition

Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to Technical Division for evaluation.

1 hour







3 days Chairperson and the Board Members Office of the Board

5.6 Attests the None 1 day Executive

128

Order and forwards to the Docket Section

Director Office of the Executive Director








6. Releases Permit




Penalty

18 days

129

Fee: PHP 250.00/month/unit in excess of 60 days

29. REQUEST FOR ACCREDITATION OF TAXI METER

PROVIDER

To ensure that taxi meters are sourced from authorized taxi meter providers

only.


Classification: Highly-Technical


Government-to-Business – G2B

Who may avail: Taxi Meter Provider


Documentary Requirements:

Verified Application Form (1 Original and 1 Photocopy)

LTFRB Technical Division (Ground Floor) Window 10

For Sole Proprietorship: Business Name Registration (1 Original for presentation and 1 Photocopy) For Corporation/Partnership Registration and Articles of Incorporation and By-Laws (1 Original or Certified True Copy for presentation and 1 Photocopy)

Department of Trade and Industry Securities and Exchange Commission

Certificate of Accreditation from BIR: Machine Accreditation Number Software Accreditation Number (1 Original for presentation and 1 Photocopy)

Bureau of Internal Revenue

Location Map of shop and parking with complete address which can accommodate at least 3 units (1 Original for presentation and 1 Photocopy)

Client

Picture of establishment showing permanent signboard, classification and address (1 Original for presentation and 1 Photocopy)

Client

130

Warranty of taxi meter after installation (1 year for meter) (1 Original for presentation and 1 Photocopy)

Client

Duly notarized Affidavit of Undertaking to be liable to all dealers and agents (1 Original for presentation and 1 Photocopy)


DOST Certification/ Evaluation report that Taxi meter memory can store transactions for a period of 3 years

DOST

Technical Requirements:

List of units and serial numbers issued including those distributed to provincial distributors (the same to be submitted every 10th day of each month) (1 Original for presentation and 1 Photocopy)

Client

Bio-data with ID pictures of personnel of Client (1 Original for presentation and 1 Photocopy)

Client

Official Receipt of payment (after payment) (1 Original for presentation and 1 Photocopy)



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets the Application form at Window 9 (Technical Division)

1. Provides Application form

None 15 minutes Administrative Assistant III Technical Division

2. Submits the notarized application with requirements at Window 9 Technical Division

2. Accepts the application with attached requirements 2.1 Assesses fees and issues Payment Order Slip (POS) and returns to Applicant the Application with the attached requirements

None 1 hour 1 hour

Financial Analyst II, III Statistician III Technical Division

3. Proceeds to 3. Receives Filing Fee: 1 hour Administrative

131

Cashier (Door B) payment & issues Official Receipt

PHP 1500.00 Registration Fee: PHP 2500.00

Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

4.Files Official Receipt of Payment and entire application package with requirements at Window 9 Technical Division

4. Issues receiving copy of application and claim stub for Certificate of Accreditation or Order of Denial 4.1 Evaluates all documents 4.2 Inspects establishment and Taxi meter gadget

None 1 hour 14 days

3 hours

Senior Transportation Development Officer Technical Division Authorization Team (Division Chiefs of Central Office, Executive Director)

5. Claims Certificate of Accreditation or Order of Denial

5. Issues Certificate of Accreditation or Order of Denial

None 5 days Chairperson

Board members

TOTAL: PHP 4000.00


132

30. ENLISTMENT FOR DRIVER’S ACADEMY

To ensure safety and comfort of commuters there is a need to train drivers of

Public Utility Vehicles and create a database for drivers for monitoring

purposes.

Division: Technical Division/Section




Who may avail: Public Utility Vehicle drivers

Relevant Issuances:


Application form (2 Original) Window 1 - Technical Division LTFRB website: www.ltfrb.gov.ph

Valid Professional Driver’s License (1 Photocopy)


Recent 2x2 picture of the Driver Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets the Application form at Window 1 (Technical Division)

1. Provides Application form

None 15 minutes Administrative Assistant III Technical Division

2. Submits duly accomplished Application form at Window 1 Technical Division

2. Accepts the duly accomplished Application form with the attached requirements 2.1 Schedules the conduct of seminar

None 15 minutes 1 hour

Administrative Assistant III Technical Division Administrative Aide VI Technical Division

3. Receives the schedule of seminar at Window 01 Technical Division

3. Gives a copy of the received application with the schedule of seminar 3.1 Encodes the application

None 15 minutes 1 hour

Administrative Assistant III Technical Division Administrative Aide VI Technical


133

or the list of participants

Division

4. Attends the scheduled seminar at LTFRB Multi-Purpose Hall, 4th Floor

4. Conducts Seminar and examination 4.1 Gives return schedule to the applicant for the release of the result of the examination and/or Driver’s Academy ID 4.2 Checks the examination papers and encodes passed/failed participants 4.3 Endorses the list of participants who passed the examination to ISMD for recording, prepares, and prints the Driver’s Academy ID of the participants who passed

None

5. Checks the examination result based on the scheduled return date at Window 1 Technical Division

5. Issues the Payment Order Slip (POS) for the passers or advises to retake the examination for

None 1 hour Financial Analyst II Technical Division Administrative Aide VI

134

non-passers Technical Division

6. For Passers: pays the assessed fee 6.For Non-Passers: repeat the whole process

6. Receives the payment and issues the Official Receipt (OR)

Miscellaneous Fee: PHP 40.00


7.Claims the Driver’s Academy ID

7. Issues the Driver’s Academy ID

None 1 hour Technical Division/ Section personnel

TOTAL PHP 40.00 3 days and 6 hrs (Exclusive of waiting time for the scheduled seminar)

135

TRANSACTIONS WITH HEARING

136

TRANSACTIONS WHICH REQUIRE THE EXERCISE

OF QUASI-JUDICIAL FUNCTION

1. ISSUANCE OF A NEW CERTIFICATE OF PUBLIC

CONVENIENCE (CPC)

An application filed by any person or entity who intends to operate public utility

vehicle/s such as Public Utility Bus, Public Utility Jitney, Utility Vehicle Express,

Taxi, Premium Point-to-Point, Tourist Transport Service, School Transport,

Shuttle Service, Truck For Hire, etc.

Office or Division: Central Office

Classification: Highly Technical Transaction in the exercise of quasi-judicial function



Who may avail: Any person who intends to secure a new Certificate of Public Convenience

Relevant Issuances:

Executive Order 202, Department Order Nos. 2015-018, 2017-011, Memorandum Circular Nos. 92-009, 97-1097, 2005-011, 2010-22, 2011-018, 2011-014, 2011-016, 2013-004, 2013-006, 2015-011, 2015-008, 2019-013


Application alleging proof of

citizenship, financial capacity with

annexes and indicating therein the

email address and contact number of

Applicant and verification and

certification against Non-Forum

Shopping (4 Original Copies)

The Petition/Application must be

notarized

Attestation (as to the authenticity

and truthfulness of the documents

submitted)

Public Assistance and Complaints Desk (PACD),

Ground Floor, or

LTFRB website: www.ltfrb.gov.ph

Notary Public

Client

Orange Folder Office Supply Store

One (1) photocopy of each of the following documentary requirements. Originals

to be presented during hearing:

LTO OR/CR of unit/s sought to be Land Transportation Office


137

authorized with year model

If unit is encumbered:

Certificate of Conformity

If unit is leased:

Affidavit of Undertaking Pursuant to

MC 2018-015

If unit is imported or rebuilt:

Certificate of Year Model (JAO 2014-

02) FOR TH

Bank/Financial Institution

The form is available at the Public Assistance

and Complaints Desk (PACD)


Except for Partnership,

Corporation, Cooperative and

individual PUJ operator:

Certificate of Business Name


If with at least ten (10) units:

Undertaking to Comply the Tree

Planting requirement pursuant MC

2020-076, in relation to BR No. 021,

series of 2021

Local Government Unit (LGU) and/or Department

of Environment and Natural Resources (DENR)

Proof of Filipino Citizenship

For Individual Applicant:

Proof of Filipino citizenship (Birth

Certificate, Passport, Voter’s ID or

any valid Government-issued

Identification Card showing

citizenship

For Juridical Entity:

For Corporation

Articles of Partnership/Incorporation

and By-laws

Certificate of Registration

For Cooperative

Articles of Cooperation and By-laws

Philippine Statistics Authority (PSA), Department

of Foreign Affairs (DFA), Commission on Election

(COMELEC), Municipal/City Hall, Local Civil

Registrar

Securities and Exchange Commission Office


Cooperative Development Authority

138


Certificate of Good Standing



Proof of Existence and Sufficiency of Garage

If the Applicant is the owner:

Transfer Certificate of Title (TCT)/

Tax Declaration in the name of the

applicant

If the Applicant is not the owner:

Notarized Contract of

Lease/Authority to use with TCT of

Lessor

Register of Deeds Office in the City or

Municipality where the property is located

Contract of Lease or Authority to Use Garage

from the lot owner

Proof of Financial Capability

Stamped received of Latest Income

Tax Return or Certificate of

Registration with BIR (Transportation

as line of business), if newly

registered operator

If PUJ, TX, STS, TC and UV:

Proof of Bank Deposit in the amount

of PHP 20,000/unit

If PUB, SHB, TB, and TH:

PHP50,000 per unit

and

For operators with more than three

(3) units:

Audited Financial Statement

Revenue District Office of Bureau of Internal

Revenue where the applicant is duly registered

Banks or any financial institutions where the

money or fund of the applicant is deposited

Client

LTFRB Motor Vehicle Inspection

Report with Picture of unit during

inspection

Client

For Applications under PUVMP:

Fleet Management System with

organized vehicle dispatch procedure

(except for Taxi, Truck for Hire,

Tourist Transport Service, Shuttle

Bus, School Transport Service)

Any Third Party Fleet Manager or Applicant may

devise its own Fleet Management System

139

For applications under PUVMP:

Automatic Fare Collection System

(AFCS) for Highly Urbanized Cities

(HUCs) (except for Truck for Hire,

Tourist Transport Service, Shuttle

Bus, School Transport Service). For

Rural Areas, Undertaking to comply

with the AFCS

Any Automatic Fare Collection System (AFCS)

Provider

For Tourist Transport Service

Valid Department of Tourism (DOT)

and Department of Transportation

(DOTr) Endorsement Letters per

Department Order No. 2013-004

Valid Concession Agreeement

Department of Tourism (DOT) and Department of

Transportation (DOTr) offices

Hotels, Travel Agencies, and the like

For School Transport Service

Valid Parent-Teacher Association or

School Certification/Endorsement

Letter Authorizing/Accrediting the

School Service

From the Association or School to be serviced by

Applicant.

For Truck-for-Hire

Notarized Hauling Contract with

duration of contract, or

Authority to Operate in Ports, Trade

Centers, Economic Zone and the like.

Can be made by the contracting parties

Ports, Trade Centers and Economic Zones

For Shuttle Service

Notarized Shuttle Service Contract

with duration, time and the specific

pick up and drop off points

Client

For UV Express Service

Proof/Certificate of Existence of

Endpoint Terminals- Origin and

Destination

Secured from Property Owner of the terminal

To be submitted during the

hearing:

Proof of Publication of Notice of

Hearing

a. Affidavit of Publication by

the publisher

b. Clippings of the Newspaper

Private Publisher

140

where the Notice was

published

Cover page: Formal Offer of

Evidence containing all exhibits duly

marked

Client

For Authorized Representatives of Applicant






For Individual Operators


Attorney (SPA)



representative





For Cooperatives

Board Resolution authorizing the

filing of application for New Certificate

of Public Convenience and

delegating the authorized

representative/s to file and to appear

during the Hearing.


authorized representative

From the Cooperative’s Board of Directors




For Corporations

Board Resolution/Secretary’s

Certificate authorizing the filing of

application for New Certificate of

Public Convenience and delegating

the authorized representative/s to file

and to appear during the Hearing.



From the Corporation’s Board of Directors



141


CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements at PACD, then proceeds to the pre-evaluation

1. Provides Petition/ Application form and checklist of requirements and evaluates the completeness of documents

None 30 minutes Administrative

Assistant II

PACD

Administrative

Aide VI

PACD

2. Submits to

Window 8 and 9

the Verified

Application/Petition

with supporting

documents

2.Receives the

Verified

Application/

Petition with

supporting

documents

2.1 Checks

completeness

of

requirements

and prepares

the

assessment of

Fees

None 2 hours

3 days


Division

3. Claims POS and

list of lacking

requirements if any

at Window 11

3. Issues

Payment Order

Slip (POS)and

list of lacking

requirements if

any

None

1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical

Division

4. Proceeds to

Cashier (Door B)

4. Receives

payment &

issues Official

Receipt

Filing Fee:

For1st2

units:

PHP

510.00

Succeedin

g units:

1 hour Administrative Officer III (Cashier II) Administrative Division Administrative Officer I (Cashier

142

PHP

70.00/unit

Legal

Research

Fee: PHP

10.00

Inspection

Fee:

PHP

50.00 –

PUV (with

gross

weight not

exceeding

4,500 kg)

per unit

PHP

100.00 –

bus and

truck per

unit

I) Administrative Division Administrative Assistant II Administrative Division


5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for



143

issuance of Notice of Hearing.

5.3 Types Notice of Hearing 5.4 Calendars

the schedule of

hearing

None 2 hours 22 days

Clerk III Legal Division Clerk III Legal Division

6. Receives Notice

of Hearing sent via

the email address

of the applicant

6. Sends /

Issues the

Notice of

Hearing to the

applicant thru

e-mail

None 2 days Administrative

Assistant III

(Stenographic

Reporter II)

Legal Division

Special Procedure

during

Community

Quarantine only:

7. Drops/submits

the sealed Formal

Offer of Evidence

10 days prior to

the scheduled

hearing at Door D

(Legal)

7.1 Receives the

Zoom link for the

scheduled online

hearing thru text

and/or email

7.2 Attends the

hearing by

presenting the

7. Receives

the sealed

Formal Offer

of Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

hearing

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division

Attorney IV Legal Division

144

Original

Documents

7. Attends

scheduled hearing

and submits Formal

Offer of Evidence

before the Hearing

Officer

7. Conducts

Hearing and

submits the

case for

resolution after

the reception of

the Formal

Offer of

Evidence

(FOE)

7.1 Drafts and

evaluates the

Decision/

Order for

recommendatio

n to the Board

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

None 22 days

5 days and 4

hours

6 days

2 days

2 days

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

Legal Division

Administrative

Aide I

Legal Division

Chairperson and

Board Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

145

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/

Order in the

Franchise

Processing

System

2 days

2 days

Administrative Aide VI ISMD Information Technology Officer I ISMD

8. Claims

Decision/Order at

ISMD Releasing

Unit, 2nd Floor

8. Releases

the Decision/

Order

None 4 hours Records Officer II

ISMD

Data Entry

Machine Operator

III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer I

ISMD

Administrative

Aide VI

ISMD

TOTAL: PHP

570.00

(1st 2 units

for PUVs

with gross

weight not

exceeding

4,500

kg/unit)

71 days 30

minutes (20

days from the

date the case

is submitted

for

Resolution)

146

PHP 70.00

(excess/

unit)

2. ISSUANCE OF A NEW CERTIFICATE OF PUBLIC

CONVENIENCE (CPC) FOR TRANSPORTATION NETWORK

VEHICLE SERVICE (TNVS)

An application to secure a CPC to operate a Transportation Network

Vehicle Service (TNVS)


Classification: Transaction in the exercise of quasi-judicial function



Who may avail: Any person who intends to secure a new Certificate of Public

Convenience to operate a Transportation Network Vehicle Service

(TNVS)

Relevant Issuances:

Executive Order 202, Department Order No. 2015-011, Memorandum Circular No. 2015-15, 2015-016, 2015-017, 2015-018, 2015-15-A, 2015-016-A, 2015-017-A, 2015-018-A, 2018-003, 2018-019, 2019-036, 2019-042










notarized



submitted)


Ground Floor, or

LTFRB website: www.ltfrb.gov.ph, or

Notary Public

Client

Orange Folder Office Supply Store


to be presented during hearing.


147

LTO OR/CR of unit/s sought to be

authorized with year model

If unit is encumbered:

Certificate of Conformity

If unit is leased:

Affidavit of Undertaking pursuant to

MC 2018-015


Bank/Financial Institution

Public Assistance and Complaints Desk (PACD)

Certificate of Business Name Department of Trade and Industry (DTI)

Certificate of Accreditation and Good

Standing from the TNC

Transport Network Company where the applicant

is accredited

Police and NBI Clearances of the

Driver

PNP Office and NBI Office







citizenship




Registrar





applicant




Lessor




from the lot owner


148

Stamped Received of Latest Income



As Line Of Business), If Newly

Registered Operator


of PHP 20,000/unit


Revenue

Banks or any financial institutions

LTFRB Motor Vehicle Inspection

Report with pictures taken during the

inspection

Client






upon presentation of Duly notarized

Special Power of Attorney (SPA)



representative





CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Opens the link – ltfrb.ph.net/tnvs

None (System

Generated)

2. Fills up the form

provided by the

system with correct

and complete

details and

information

None (System

Generated)

3. Follow the steps

provided by the

system

None (System

Generated)

4. Prints the

confirmation email

and bring it during

your appointment

date

4. Sends confirmation email for registration and appointment date

None (System

Generated)

http://ltfrb.gov.ph/tnvs/

149

5. Prints the

application form

and have it

notarized

None

6. Submits to

Window 6 the

Verified Application/

Petition with

complete

requirements

6.Receives the

Verified

Application/

Petition with

supporting

documents

6.1 Checks

completeness

of

requirements

and prepares

the

assessment of

Fees

None 2 hours

3 days


Division

7. Claims POS and

list of lacking

requirements if any

at Window 11

7. Issues of

Payment Order

Slip (POS)

and list of

lacking

requirements if

any

None 1 hour


Division

8. Proceeds to

Cashier (Door B)

8. Receives

payment &

issues Official

Receipt

Filing Fee:

For1st2

units:

PHP

510.00

Succeedin

g units:

PHP

70.00/unit

Legal

Research

Fee: PHP

10.00


150

Inspection

Fee:

PHP

50.00 –

PUV (with

gross

weight not

exceeding

4,500 kg)

per unit

9. Submits the Petition/ Application with Official Receipt of Payment at Window 10 and proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition

9. Receives Application/ Petition with Official Receipt and issues claim stub 9.1 Transmits to Receiving Window the Application/ Petition received 9.2 Application/ Petition officially received are forwarded to the Legal for issuance of Notice of Hearing.




the schedule of

hearing

2 hours 22 days


10. Receives

Notice of Hearing

10. Sends the

Notice of


Assistant III

151

sent via email

address of

applicant

Hearing to the

Applicant thru

email

(Publication of

Notice of

Hearing by the

client/applicant

)

(Stenographic

Reporter II)

Legal Division

Special Procedure

during

Community

Quarantine only:

11. Drops/submits

the sealed Formal

Offer of Evidence

10 days prior to

the scheduled

hearing at Door D

(Legal)

11.1 Receives the

Zoom link for the

scheduled online

hearing thru text

and/or email

11.2 Attends the

hearing by

presenting the

Original

Documents

11. Receives

the sealed

Formal Offer

of Evidence

11.1 Sends

the Zoom link

3 days prior to

the scheduled

hearing thru

text or email

11.2 Conducts

hearing

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division


11. Attends

scheduled hearing

and submits Formal

Offer of Evidence

before the Hearing

Officer

11. Conducts

Hearing and

submits the

case for

resolution after

the reception of

the Formal

Offer of

None 22 days

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

152

Evidence

(FOE)

11.1 Drafts and

evaluates the

Decision/

Order for

recommendatio

n to the Board

11.2 Reviews

and signs the

Decision/Order

11.3 Attests

the

Decision/Order

and forwards to

the Docket

Section

11.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

11.5

Segregates

Decision/Order

11.6 Encodes

Decision/

Order in the

5 days and 4

hours

6 days

2 days

2 days

2 days

2 days

Legal Division

Administrative

Aide I

Legal Division

Chairperson and

Board Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section


153

Franchise

Processing

System

12. Claims

Decision/Order at

ISMD Releasing

Unit, 2nd Floor

12. Releases

the Decision/

Order


ISMD

Data Entry

Machine Operator

III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer I

ISMD

Administrative

Aide VI

ISMD

TOTAL: PHP

570.00

(1st 2 units

for PUVs

with gross

weight not

exceeding

4,500

kg/unit)

PHP 70.00

(excess/u

nit)

71 days (20

days from the

date the case

is submitted

for resolution)

Notes:

1. Only those with complete details and information submitted via on-line will be

processed on the appointment date;

154

2. Unit subject for application must not be more than three (3) years old;

3. Only applicants are allowed to file. If the applicant is not available, the direct

ascendant/descendant is allowed provided a special power of attorney is

presented together with a photocopy of a government valid issued ID.

4. Provisional authority will be issued to applicants with complete requirements.

5. Accreditation to TNCs will be done only after the issuance of the provisional

authority (pa).

6. Allowable units per operator are limited to three (3) units only.

3. EXTENSION OF VALIDITY OF CERTIFICATE OF PUBLIC

CONVENIENCE

An application filed by any CPC holder to extend the validity of an existing

franchise prior to its expiry.

Office or Division:

Central Office

Classification: Highly Technical Transaction which in the exercise of quasi-judicial function



Who may avail: CPC holder who intends to extend the validity of their existing CPC

Relevant Issuances:

Executive Order No. 202, Memorandum Circular Nos. 94-011, 99-017, 2003-029, 2007-036, 2009-006, 2010-014, 2012-004, 2012-028,2013-002, 2015-019, 2019-034










notarized



submitted)


Ground Floor, or


Notary Public

Client

Dark Blue Folder Office Supply Store


155


to be presented during hearing.

LTO OR/CR of authorized unit/s with

year model

Land Transportation Office where the unit is

registered

Except for Partnership,

Corporation, Cooperative and

individual PUJ operator:



If with at least ten (10) units:

Undertaking to Comply the Tree

Planting requirement pursuant MC

2020-076, in relation to BR No. 021,

series of 2021

Local Government Unit (LGU) and/or Department

of Environment and Natural Resources (DENR)







citizenship


For Corporation

Articles of Partnership/Incorporation

and latest General Information Sheet

(GIS)


For Cooperative

Articles of Cooperation and by-laws


Certificate of Good Standing




Registrar





Office of the Transport Cooperatives



156



applicant




Lessor




from the lot owner


Stamped received of Latest Income

Tax Return

If PUJ, TX, STS, TC, TNVS and UV:


of PHP 20,000/unit


PHP50,000 per unit and

For operators with more than three

(3) units:

Audited Financial Statement


Revenue



Client





School Service

From the Association or School to be serviced by Applicant.

For Truck-for-Hire




Centers, Economic Zone and the like

Client

Philippine Ports Authority, Trade Centers or

Economic Zones






Valid Concession Agreement




157

For Shuttle Service


with duration of contract and the

specific pick up and drop off points

Client

For UV Express Service

Certificate of Existence of Endpoint

Terminals- Origin and Destination

Secured from Property Owner of the terminal

For Transport Network Vehicle

Service (TNVS):

Certificate of Accreditation and Good

Standing

NBI and Police Clearance of the

authorized Driver

Driver’s License of the Driver

Transport Network Company accrediting the

TNVS

National Bureau of Investigation and Police

Station


To be submitted during the

hearing:


Hearing


the publisher



published



marked

Private Publisher

Client









Attorney (SPA)




158

operator and authorized

representative



For Cooperatives


filing of application for Extension of

Certificate of Public Convenience and



during the Hearing.







For Corporations



application for Extension of

Certificate of Public Convenience and



during the Hearing.








FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements at PACD and proceeds to the pre-evaluation




2.Receives the Verified Application/ Petition with supporting documents 2.1 Retrieves

None 2 hours

3 days


159

records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

3. Claims POS and list of lacking requirements if any at Window 11

3. Issues of Payment Order Slip (POS) and list of lacking requirements if any




Filing Fee:

For 1st 2

units:

PHP510.00

Succeedin

g units:

PHP

70.00/unit

Clearance of Account Fee: Php 50.00 Legal Research Fee: PHP 10.00


For Expired CPCs:


160

MC 2012-028 TH, SB, TTS and SHB Regular Penalty: 5,000 Additional Penalty: 500 per month MC 2012-004 PUJ Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month MC 2010-027 Regular Penalty: 10,000 per unit Taxi Additional Penalty: 1,000 per unit per month UV Express

161

Additional Penalty: 1,500 per unit per month PUB Additional Penalty: 2,000 per unit per month MC 2019-034 TNVS Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month


5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially


Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V

162

received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.

Technical Division Administrative Aide VI Technical Division


the schedule of

hearing

2 hours 22 days


6. Receives Notice

of Hearing sent via

the email address

of the applicant

6. Sends the

Notice of

Hearing to the

Applicant thru

email

(Publication of

Notice of

Hearing by the

client/applicant)


Assistant III

(Stenographic

Reporter II)

Legal Division

Special

Procedure during

Community

Quarantine only:

7. Drops/submits

the sealed Formal

Offer of Evidence

10 days prior to

the scheduled

hearing at Door D

(Legal)

7.1 Receives the

Zoom link for the

scheduled online

hearing thru text

and/or email

7. Receives the

sealed Formal

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

None

None

10 minutes

1 day

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division

163

7.2 Attends the

hearing by

presenting the

Original

Documents

text or email

7.2 Conducts

hearing

None

22 days


7. Attends

scheduled hearing

and submits

Formal Offer of

Evidence before

the Hearing Officer

7. Conducts

Hearing and

submits the

case for

resolution after

the reception of

the Formal Offer

of Evidence

(FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendatio

n to the Board

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

None 22 days

5 days and 4

hours

6 days

2 days

2 days

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

Legal Division

Administrative

Aide I

Legal Division

Chairperson and

Board Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

164

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

2 days

2 days

Assistant II

(Stenographic

Reporter II

Docket Section


8. Claims

Decision/Order at

ISMD Releasing

Unit, 2nd Floor

8. Releases the

Decision/ Order

None 4 hours Records Officer

II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer I

ISMD

Administrative

Aide VI

ISMD

TOTAL: Filing Fee: PHP 610.00 (1st 2 units)

PHP 70.00 (excess/un

71 days and

30 minutes

(20 days from

the date the

case is

165

it) For Expired CPCs: MC 2012-028 TH, SB, TTS and SHB Regular Penalty: 5,000 Additional Penalty: 500 per month MC 2012-004 PUJ Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month MC 2010-027 Regular Penalty: 10,000 per unit Taxi Additional Penalty: 1,000 per

submitted for

resolution)

166

unit per month UV Express Additional Penalty: 1,500 per unit per month PUB Additional Penalty: 2,000 per unit per month MC 2019-034 TNVS Regular Penalty: 5,000 per unit Additional Penalty: 500 per unit per month

4. MODIFICATION OF ROUTE

An application filed by a CPC holder to change base and/or change area of

operation, or make other substantial changes on authorized routes.

Office or Division:

Central Office




Who may avail: CPC holder (applicable to TH, Tourist Transport, Taxi, School

167

Transport Service and Shuttle Service) who intends to change base and/or change area of their operation, or make other substantial changes on their authorized routes.

Relevant Issuances:

Department Order No. 2010-022, Memorandum Circular Nos. 2012-21and 2013-01










notarized



submitted)


Ground Floor, or


Notary Public

Client

Mint Green Folder Office Supply Store

One (1) photocopy of each of the following documentary requirements. Originals to be presented during hearing.


year model


For TH, Tourist Transport, Taxi,

School Transport Service and

Shuttle Service

Clearance of Accounts from LTFRB-

Regional Franchising and Regulatory

Offices where the CPC is originally

authorized

Technical Division





School Service

From the Association or School to be serviced by applicant









168

Valid Concession Agreement


For Truck-for-Hire




Centers, Economic Zone and the like

Client

Ports, Trade Centers or Economic Zones

For Shuttle Service


with duration of contract, time and the

specific pick up and drop off

Client

To be submitted during the hearing


Hearing


the publisher



published



marked

Private Publisher

Client









Attorney (SPA)


authorized operator and

representative





169

For Cooperatives


application for Modification of Route

and delegating the authorized

representative/s to file application


authorized representative and proof

why petitioner is not physically

present





For Corporations


Certificate Authorizing the Filing of

Application for the Modification of

Route and Delegating the Authorized

Representative/S to File and to

appear during the Hearing.








FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE





2.Receives the Verified Application/Petition with supporting documents 2.1 Retrieves records, updates operator’s ledger of account, checks

None 2 hours

3 days


170

completeness of requirements and prepares the assessment of Fees


3. Issues Payment Order Slip (POS) and list of lacking requirements if any


4. Proceeds to

Cashier (Door B)

4. Cashier receives the payment and issue the Official Receipt

Filing Fee:

For1st2

units:

PHP 510.00

Succeeding

units:

PHP

70.00/unit

Legal Research Fee: PHP 10.00

Clearance

Fee: PHP 50



171


5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of Hearing.




the schedule of

hearing

2 hours 22 days


6. Receives

Notice of Hearing

sent via the email

address of the

applicant

6. Sends /

Issues the

Notice of

Hearing to

applicant

through e-mail


Assistant III

(Stenographic

Reporter II)

Legal Division

Special

Procedure

during

Community

Quarantine only:

7. Drops/submits

the sealed

7. Receives the

sealed Formal

None

10 minutes

Administrative

Aide VI

172

Formal Offer of

Evidence 10

days prior to the

scheduled

hearing at Door

D (Legal)

7.1 Receives the

Zoom link for the

scheduled

online hearing

thru text and/or

email

7.2 Attends the

hearing by

presenting the

Original

Documents

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

hearing

None

None

1 day

22 days

Legal Division

Administrative

Aide VI

Legal Division


7. Attends

scheduled

hearing and

submits Formal

Offer of Evidence

before the

Hearing Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendation

to the Board

7.2 Reviews

and signs the

Decision/Order

None 22 days

5 days and 4

hours

6 days

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

Legal Division

Administrative

Aide I

Legal Division

Chairperson

and Board

Members

Office of the

173

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

2 days

2 days

2 days

2 days

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section


8. Claims

Decision/Order at

ISMD Releasing

Unit, 2nd Floor

8. Releases the

Decision/ Order


II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

174

Records Officer

I

ISMD

Administrative

Aide VI

ISMD


71 days and

30 minutes

(20 days from

the date the

case is

submitted for

resolution)

5. CHANGE OF NAME (CORPORATION, PARTNERSHIP,

COOPERATIVE)

An application filed by a CPC holder who intends to change their registered

corporate name.

Office or Division:

Central Office

Classification: Transaction which require quasi-judicial function



Who may avail: Any Corporation, Partnership or Cooperative with a CPC who intends to change their registered corporate name

Relevant Issuances:












Ground Floor, or


Notary Public


175

notarized



submitted)

Client



For Cooperatives

Board Resolution Authorizing the

Filing of Application for Change of

Name and Delegating the Authorized

Representative/S to File and to

appear during the Hearing.



Amended Articles of Cooperation and







For Corporation and Partnership Amended Articles of

Partnership/Incorporation and Latest

General Information Sheet


Board Resolution/ Secretary’s Certificate authorizing the Change of Name and designating the authorized representative/s to file Petition Valid Government-Issued ID of the



present



From the Corporation’s Board of Directors LTO Office, SSS Office, Pag-ibig Office,





176

Hearing


the publisher



published



marked

Private Publisher

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE




2. Submits to Windows 8 and 9 the Verified Application/Petition with supporting documents

2.Receives the Verified Application/Petition with supporting documents 2.1 Checks completeness of requirements and prepares the assessment of Fees

None 2 hours

3 days



3. Issues of Payment Order Slip (POS) and list of lacking requirements if any


4. Proceeds to

Cashier (Door B)


Filing Fee:

PHP 510.00

1 hour Administrative Officer III (Cashier II) Administrative Division

177

Legal

Research

Fee:

PHP 10.00

Franchise

Verification:

PHP 40.00

Administrative Officer I (Cashier I) Administrative Division Administrative Assistant II Administrative Division

5. Submits the Petition/Application with Official Receipt of Payment at Window 8 and 9 proceeds to Window 11 for the claim stub which bears the date when to claim his/her copy of the application/ petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received

5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of Hearing.




the schedule of

hearing

2 hours 22 days


6. Receives

Notice of Hearing

sent via the email

address of the

6. Sends /

Issues the

Notice of

Hearing to


Assistant III

(Stenographic

Reporter II)

178

applicant

applicant

through e-mail

Legal Division

Special

Procedure

during

Community

Quarantine only:

7. Drops/submits

the sealed

Formal Offer of

Evidence 10

days prior to the

scheduled

hearing at Door

D (Legal)

7.1 Receives the

Zoom link for the

scheduled

online hearing

thru text and/or

email

7.2 Attends the

hearing by

presenting the

Original

Documents

7. Receives the

sealed Formal

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

hearing

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division


7. Attends

scheduled

hearing and

submits Formal

Offer of Evidence

before the

Hearing Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

None 22 days

5 days and 4

hours

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

Legal Division

Administrative

Aide I

179

for

recommendation

to the Board

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

6 days

2 days

2 days

2 days

2 days

Legal Division

Chairperson

and Board

Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section


8. Claims

Decision/Order at

ISMD Releasing

8. Releases the

Decision/ Order


II

ISMD

180

Unit, 2nd Floor

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer

I

ISMD

Administrative

Aide VI

ISMD

TOTAL: PHP 560.00 71 days and

30 minutes

(20 days from

the date the

case is

submitted for

resolution)

6. CONSOLIDATION OF CASES

An application filed by a CPC holder who intends to apply for a single case

number assignment (consolidated case) of their CPCs having identical or parallel

routes or common area of operation per franchise.

Office: Central Office




Who may avail: Any CPC Holder who wants to consolidate his/her valid CPC

Relevant Memorandum Circular No. 2010-013, 2017-033, 2019-066

181

Issuances:


Application alleging proof of citizenship,

financial capacity with annexes and

indicating therein the email address

and contact number of Applicant and

verification and certification against

Non-Forum Shopping (4 Original

Copies)


notarized

Attestation (as to the authenticity and

truthfulness of the documents

submitted)

Public Assistance and Complaints Desk (PACD), or LTFRB website: www.ltfrb.gov.ph Notary Public Client


LTO OR/CR of existing unit/s with year

model to be consolidated

Undertaking on the following:

● that the proposed substitute

units shall be compliant with the

specifications and standards

under OFG and DTI-PNS

(Note: For UV Express service,

only class 3 Public Utility Vehicle

(PUV) shall be accepted);

● to substitute the existing

authorized units within the

period:

-6 months – 25% of the total

number of authorized units

- 9 months – 50% of the total

number of authorized units

-12 months – 100% of the total

number of authorized units;

● that they will immediately

comply with the approved


Client

Client

Client


182

rationalization study, if the route

applied are not yet covered by

LPTRP or DOTr rationalization

study;

● to submit Fleet Management

System with organized vehicle

dispatch procedures upon

availability of compliant units (1

Original);

● to obtain Automatic Fare

Collection (AFC) service

provider that will offer inter-

operable AFC service or

evidence of formal arrangement

with AFC service provider that

is fully compliant with fare media

related technical specifications

as determined by LTFRB, upon

availability of compliant units;

● to submit common fleet

management with organized

dispatch executed by the

consolidated entity. The same

undertaking shall also be

submitted should there be more

than one (1) consolidated entity

intending to operate in a given

route due to justifiable reason/s,

preferably with a third party

provider ;

● Letter of support from property

owners/managers regarding

access to, or use of, each off-

street loading and unloading

area in the route map, except for

applicants which shall utilize

government owned facilities

Client

Client

Client

Client, Property owners/managers

183

being proposed as a PUV

terminal pursuant to DOTr

Memorandum dated 26 July

2019 i.e. Utilization of

Government Facilities as land

transport terminals;

● Proposed garage/depot space

pursuant to MC 2017-027, or

undertaking to have a compliant

garage with zoning clearance

immediately upon availability of

compliant PUV units which is to

be submitted on or before the

issuance of Provisional Authority

of said units; and

● When applicable, undertaking

pursuant to MC 2018-015 for

lease/lease-to-own units

Property owner/manager

Clearance of Accounts of Individual

Operators being consolidated (1

Original)

LTFRB – Technical Division

Affidavit of Undertaking of the

Individual Members

Client


Personal appearance of petitioner is

required. However, if not possible for


authorized representative who is a

lawyer or a relative (i.e. direct

ascendant/descendant) is allowed



Duly issued Certified True Copy of

Birth Certificate (1 Original for


Income Tax Return (ITR) duly stamped

received by the Bureau of Internal

Revenue (BIR) or Certificate of

Philippine Statistics Authority (PSA)

Bureau of Internal Revenue (BIR)

184

Registration (transportation as line of

business) issued by the BIR for new

registrants (1 Certified True

Copy/Original and 4 Photocopies)

Except for Partnership, Corporation,

Cooperative and individual PUJ

operator:



If Corporation or partnership

including joint ventures or consortia

of local firms:

Certified True Copies of Certificate of

Incorporation, Articles and By-laws,

and General Information Sheet

If Consortium/Joint venture is not

yet existing:

Duly notarized Memorandum of

Agreement by and between the

members

Individual Certified True Copies of

Certificate of Incorporation, Articles and

By-laws, latest General

If Cooperative

Articles of Cooperation and By Laws

Certified True Copies of Certificate of

Registration

Certificate of Accreditation


Securities and Exchange Commission office

where the applicant is registered

Client

Securities and Exchange Commission office

where the applicant is registered





Certified True Copy of the Latest

Audited Financial Statement and duly

Stamped Received of Latest Income




Revenue

185

As Line Of Business), If Newly

Registered Operator.

Manner of Acquisition of the Compliant

PUV Units Identifying the Funding

Source with Detailed Financing Plan

and Proof of Support from Funding

Source.

Proof of Financial Capability of at Least

Equal to the set aside Bank Deposit

Duly Certified by the Depository Bank

Equivalent to Php 20,000/Unit for PUJ

and UV Express, and Php50,000 for

PUBs.





Hearing

c. Affidavit of Publication by the

publisher

d. Clippings of the Newspaper


published

Cover page: Formal Offer of Evidence

containing all exhibits duly marked

Private Publisher

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/ Application form and checklist of requirements from PACD and proceeds to the pre-evaluation



2. Submits the

Verified Application/

Petition with

supporting

documents at

Window 8 and 9 for

2.Receives the

Verified

Application/

Petition with

supporting

documents

None 2 hours


186

Pre-evaluation of

requirements and

clearance of

accounts of

individual

franchises to be

consolidated

2.1 Retrieves

records, updates

operator’s ledger

of account,

checks

completeness of

requirements

and prepares the

assessment of

Fees

3 days

Division






Filing

Fee:

For1st2

case

numbers:

PHP

510.00

Succeed

ing case

number:

PHP

510.00/

case

number



187


5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.



5.3 Types Notice

of Hearing

5.4 Calendars

the schedule of

hearing

2 hours 22 days


6. Receives Notice

of Hearing sent via

the email address

of the applicant

6. Sends /

Issues the

Notice of

Hearing for

publication of

applicant in a

newspaper of

general

circulation


Assistant III

(Stenographic

Reporter II)

Legal Division

188

Special Procedure

during

Community

Quarantine only:

7. Drops/submits

the sealed Formal

Offer of Evidence

10 days prior to

the scheduled

hearing at Door D

(Legal)

7.1 Receives the

Zoom link for the

scheduled online

hearing thru text

and/or email

7.2 Attends the

hearing by

presenting the

Original

Documents

7. Receives the

sealed Formal

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

hearing

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division


7. Attends

scheduled hearing

and submits Formal

Offer of Evidence

before the Hearing

Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendation

to the Board

None 22 days

5 days and 4

hours

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide VI

Legal Division

Administrative

Aide I

Legal Division

189

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

6 days

2 days

2 days

2 days

2 days

Chairperson and

Board Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section


8. Claims

Decision/Order at

ISMD Releasing

Unit, 2nd Floor

8. Releases the

Decision/ Order


ISMD

Data Entry

Machine Operator

III

190

ISMD

Information

Systems

Researcher I

ISMD

Records Officer I

ISMD

Administrative

Aide VI

ISMD

TOTAL: PHP 520.00 (1st 2 Case Number) Succeedi

ng case

number:

PHP

510.00/

case

number

71 days and

30 minutes

(20 days from

the date the

case is

submitted for

resolution)

7. PETITON FOR ADOPTION OF COLOR SCHEME

An application filed by any CPC holder who intends to change the color

scheme of their units.





Who may avail: CPC holders, with 10 units above, who intends to change the adapted color scheme of their units

Relevant Issuances:



191

Verified Application alleging proof of

citizenship and financial capacity with

annexes and verification and

certification of Non-Forum Shopping (4

Original Copies)


notarized

Attestation (as to the authenticity and

truthfulness of the documents

submitted)

Template of Application Form for Adoption of Color Scheme can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph, or Notary Public Client

Golden Yellow Folder Office Supply Store

Picture Design and Color Specification Can be made by the applicant




is required. However, if not possible for






Attorney (SPA)



why petitioner is not physically present





For Cooperatives


application for Adoption of Color

Scheme and delegating the authorized








For Corporations




192

Certificate authorizing the application

for Adoption of Color Scheme and










Hearing

a. Affidavit of Publication by the

publisher

b. Copies of publication

Cover Page: Formal Offer of Evidence

containing exhibits of all the

requirements

Private Publisher

Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition/Application form and checklist of requirements and proceeds to the pre-evaluation

1. Provides Petition/Application form and checklist of requirements



2.Receives the Verified Application/Petition with supporting documents 2.1 Checks completeness of requirements and prepares the assessment of Fees

None 2 hours

3 days



3. Issues of Payment Order Slip (POS) and list of lacking

None 1 hour Financial Analyst II, III & IV Technical Division

193

requirements if any


4. Proceeds to

Cashier (Door B)


Filing Fee:

For1st2

units:

PHP 510.00

Succeeding units: PHP

70.00/unit


Clearance

Fee:

PHP50



5. Submits the


with Official Receipt

of Payment at

Window 8 and 9

and proceeds to

Window 11 for the

claim stub which

bears the date

when to claim

his/her copy of the

application/ petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received 5.2 Application/ Petition officially received is forwarded to the Legal for issuance of Notice of


Financial Analyst II, III, IV Statistician III Technical Division Administrative Assistant V Technical Division Administrative Aide VI

194

Hearing.

Technical Division


the schedule of

hearing

2 hours 22 days


6. Claims Notice of Hearing via email

6. Sends the

Notice of

Hearing to the

Applicant thru

email

(Publication of Notice of Hearing by the client/applicant)

None 2 days Administrative Assistant III Legal Division

Special Procedure

during

Community

Quarantine only:

7. Drops/submits

the sealed Formal

Offer of Evidence

10 days prior to

the scheduled

hearing at Door D

(Legal)

7.1 Receives the

Zoom link for the

scheduled online

hearing thru text

and/or email

7.2 Attends the

7. Receives the

sealed Formal

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division


195

hearing by

presenting the

Original

Documents

hearing

7. Attends scheduled hearing and submits Formal Offer of Evidence before the Hearing Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendation

to the Board

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

None 22 days

5 days and 4

hours

6 days

2 days

2 days

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide I

Legal Division

Administrative

Aide VI

Legal Division

Chairperson and

Board Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

196

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

2 days

2 days

Administrative

Aide VI

ISMD

Information

Technology

Officer I

ISMD

8. Claims Decision/Order at ISMD Releasing Unit, 2nd Floor

8. Releases the Decision/Order

None 4 hours Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD


71 days and

30 minutes

(20 days

from the

date the

case is

submitted

for

resolution)

197

8. CHANGE OF PARTY APPLICANT

An application filed by the compulsory heir of the deceased CPC holder to

transfer the CPC to his or her name.

Office or Division:

Central Office




Who may avail: Any compulsory heir who intends to request for transfer of CPC of a deceased operator

Relevant Issuances:



Verified Application alleging proof of

citizenship and financial capacity with

annexes and verification and

certification of Non-Forum Shopping

(4 Original Copies)


notarized



submitted)

Template of Application for Change of Party Applicant can be secured from Public Assistance and Complaints Desk (PACD), Ground Floor, or LTFRB website: www.ltfrb.gov.ph, or Notary Public Client

Black Folder Office Supply Store



year model.

Land Transportation Office where the unit is registered

Death Certificate of the operator Hospital or medical institution where the operator died, or Philippine Statistics Authority (PSA), or City/Municipality where the deceased operator resided

Notarized Deed of Extrajudicial

Settlement of Estate or Affidavit of

Adjudication as Sole Heir filed with



198

the Register of Deeds

Proof of Publication

Affidavit Of Publication By The

Publisher Relative To The Publication

Of Extrajudicial Settlement Of Estate

Or Affidavit Adjudication As Sole Heir

That Was Published Once A Week

For 3 Consecutive Weeks (Required

Under Rule 74 Of The Rules Of

Court)

Copies of Publication

Private Publisher

Except for individual PUJ operator


Department of Trade and Industry office (DTI)




any government issued valid IDs

which indicates citizenship

Philippine Statistics Authority (PSA) Office, Department of Foreign Af(fairs (DFA) Office, Commission on Election (COMELEC) Office, Municipal/City, or from any government agencies who issue valid IDs





applicant

If the Applicant is not the

owner:Notarized Contract of


Lessor




may be made by the applicant or his/her counsel


If PUJ, TX, TNVS, STS, TC and UV:


of PHP 20,000/unit


PHP50,000 per unit

Stamped Received Of Latest Income

Tax Return, Or Certificate Of

Registration With BIR of the New

Applicant (Transportation As Line Of

Banks or any financial institutions where the

money or fund of the applicant is deposited


Revenue where the applicant is duly registered

199

Business), If Newly Registered

Operator







For Individual Operator


Attorney (SPA)




present







Hearing

a. Affidavit Of Publication By The

Publisher

b. Copies Of Publication

Formal Offer of Evidence containing

all Requirements

Private Publisher Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Gets Petition /Application form and checklist of requirements and proceeds to the pre-evaluation

1. Provides Petition/ Application form and checklist


2. Submits to Windows 8 and 9 the Verified Application/ Petition with supporting documents

2.Receives the Verified Application/Petition with supporting documents 2.1 Retrieves

None 2 hours

3 days


200

records, updates operator’s ledger of account, checks completeness of requirements and prepares the assessment of Fees

Division


3. Issues of Payment Order Slip (POS)

None 1 hour Financial Analyst II, III & IV Technical Division Statistician III Technical

Division



Filing Fee:

For1st2

units:

PHP 510.00

Succeeding units: PHP

70.00/unit


Clearance

Fee: PHP

50.00



201

5. Submits the

Petition/Applicatio

n with Official

Receipt of

Payment at

Window 8 and 9

and proceeds to

Window 11 for

the claim stub

which bears the

date when to

claim his/her copy

of the application/

petition

5. Receives Application/ Petition with Official Receipt and issues claim stub 5.1 Transmits to Receiving Window the Application/ Petition received together with the Clearance of Accounts of operator 5.2 Application/ Petition officially received and the Clearance of Account are forwarded to the Legal for issuance of Notice of Hearing.




the schedule of

hearing

2 hours 22 days


6. Claims Notice of Hearing via email and cause the its publication

6. Sends/ Issues the Notice of Hearing to applicant through email

None 2 days

Administrative Assistant III Legal Division

Special

Procedure

during

202

Community

Quarantine only:

7. Drops/submits

the sealed

Formal Offer of

Evidence 10

days prior to the

scheduled

hearing at Door

D (Legal)

7.1 Receives the

Zoom link for the

scheduled

online hearing

thru text and/or

email

7.2 Attends the

hearing by

presenting the

Original

Documents

7. Receives the

sealed Formal

Offer of

Evidence

7.1 Sends the

Zoom link 3

days prior to

the scheduled

hearing thru

text or email

7.2 Conducts

hearing

None

None

None

10 minutes

1 day

22 days

Administrative

Aide VI

Legal Division

Administrative

Aide VI

Legal Division


7. Attends scheduled hearing and submits Formal Offer of Evidence before the Hearing Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendation

to the Board

None 22 days

5 days and 4

hours

Attorney IV

Legal Division

Attorney IV

Legal Division

Administrative

Aide I

Legal Division

Administrative

Aide VI

Legal Division

203

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

6 days

2 days

2 days

2 days

2 days

Chairperson

and Board

Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

Administrative

Aide VI

ISMD

Information

Technology

Officer I

ISMD

8. Claims Decision/Order at ISMD Releasing Unit, 2nd Floor

8. Releases the Decision/Order


Records Officer II ISMD Data Entry Machine Operator III ISMD

204

Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD


71 days and

30 minutes

(20 days from

the date the

case is

submitted for

resolution)

9. PETITION FOR FARE ADJUSTMENT

When an operator petitions the Board to increase the existing fare rates due

to significant movement of fuel prices

Office or Division:

Central Office




Who may avail: Any operator who intends to increase to existing fare rates

Relevant Issuances:



Valid Government-Issued ID LTO Office, SSS Office, Pag-ibig Office, PhilHealth Office, Philippine Postal Office , COMELEC Office, DFA Office, etc.

Petition for Fare Adjustment Client

Publication of Notice of Hearing Any Private Publisher

205

Blue Green Folder Any Supply Officer









Attorney (SPA)




present





For Cooperatives


filing of Petition for Fare Adjustment

and delegating the authorized

representative/s to file Petition







For Corporations



Petition for Fare Adjustment and


representative/s to file the Petition








FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Files Petition for Fare Increase at Window 09

1. Receives Petition for Fare Increase

1.1 Assessor

None

1 hour Financial Analyst II & II Technical Division

206

prepares the assessment of Filing Fee


2. Claims the POS at Window 09

2. Releases the Payment Order Slip (POS)

None 1 hour Financial Analyst II & II Technical Division Statistician III Technical Division

3. Proceeds to Cashier Windows for payment

3. Receives the payment and issues Official Receipt

Filing Fee: Php 510.00 Legal Research Fee: Php 10.00


4. Submits the Petition together with the Official Receipt of payment at Legal Division Front Line

4. Officially receives the Petition

None 1 hour Administrative Assistant III (Stenographic Reporter II) Legal Division

5.Types Notice of Hearing 5.1 Calendars the schedule of hearing

2 hours 22 days


6. Receives the Notice of Hearing

6. Sends/ Issues the Notice of Hearing to applicant through email

None 2 days

Clerk III Legal Division

207

7. Attends

scheduled

hearing and

submits Formal

Offer of Evidence

before the

Hearing Officer

7. Conducts

Hearing and

submits the case

for resolution

after the

reception of the

Formal Offer of

Evidence (FOE)

7.1 Drafts and

evaluates the

Decision/ Order

for

recommendation

to the Board

7.2 Reviews

and signs the

Decision/Order

7.3 Attests the

Decision/Order

and forwards to

the Docket

Section

7.4 Enters the

Decision/Order

to the Docket

Book and

forwards to

Information

Systems

Management

Division

7.5 Segregates

Decision/Order

None 22 days

5 days and 4

hours

6 days

2 days

2 days

2 days

Board En Banc

Attorney IV

Legal Division

Chairperson

and Board

Members

Office of the

Board

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

208

7.6 Encodes

Decision/ Order

in the Franchise

Processing

System

2 days

Docket Section

Administrative

Aide VI

ISMD

8. Receives the Order of Fare Adjustment

8. Releases Order Granting/Denying the Petition for Fare Increase

None 1 hour Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD

TOTAL: PHP 520.00 65 days and 3 hours

10. CONTEST/OPPOSITION TO APPLICATIONS,

COMPLAINTS AND OTHER CASES WHICH THE BOARD EN

BANC HAS JURISDICTION

When the application is declared contested, or when the Board en banc has

assumed jurisdiction over the complaints or other cases filed.

Office or Division:

Central Office


209



Who may avail: Any operator who intends to oppose an application


Written Opposition


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Files a complaint or written Opposition to the Application on or before the scheduled initial hearing; or manifests opposition in open court or Legal Division

1. Receives the complaint or written Opposition; or acknowledges the Opposition made in open court and declares the same as contested 1.1 In both cases, endorses the contested Application to the Board en banc for adversarial proceeding 1.2 Types Notice of Hearing 1.3 Calendars the hearing

None 1 hour 1 hour 2 hours 22 days

Attorney IV Legal Division Attorney IV Legal Division Clerk III Legal Division Clerk III Legal Division

2. Receives Notice of Hearing

2. Issues/mails Notice of Hearing

None 22 days Administrative Assistant III Legal Division

3. Petitioner attends the hearing

3. Conducts

hearing and

submits the case

for resolution

3.1 Drafts and

evaluates the

Resolution/Order

None 66 days

10 days

Chairperson

and the Board

Members

Attorney IV

Legal Division

Administrative

Aide I

Legal Division

210

for

recommendation

to the Board

3.3 Routes the

Order/Resolution

for the Board’s

review and

signature

3.4 Attests the

Order/Resolution

and forwards to

the Docket

Section

3.5 Enters the

Order/Resolution

to the Docket

Book and

forwards to

Information

Systems

Management

Division

3.6 Segregates

the

Resolution/Order

3.7 Encodes

Resolution/Order

6 days

1 day

1 day

7 hours

1 day

Administrative

Aide VI

Legal Division

Chairperson

and the Board

Members

Board En Banc

Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

Administrative

Aide VI

ISMD

Information

Technology

Officer I

ISMD

211

4. Claims

Resolution/Order

at ISMD

Releasing Unit,

2nd Floor

4. Releases the

Decision/Order

None 1 hour Records Officer

II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer

I

ISMD

Administrative

Aide VI

ISMD

TOTAL: None 130 days and 4 hours (20 days from the date the case is submitted for

resolution)

11. FILING OF MOTIONS

A remedy filed by an operator or by an aggrieved party to seek relief from the

Order/Resolution/Decision issued by the Board.

Office or Division:

Legal Division




Who may avail: Any operator or by an aggrieved party who wants to seek relief from

the Order/Resolution/Decision issued by the Board.


Motion (i.e. Reconsideration, Reconstitution, etc.)

Applicant’s Counsel

For Motion for Extension of Provisional Authority: Old/Expired copy of Provisional

Client

212

Authority, Updated Valid Personal Passenger Accident Insurance for Public Utility Vehicle (PPAIP) Latest LTO OR/CR (1 Photocopy)

Accredited Insurance Provider – SCCI and PAMI LTO














present (1 Original for presentation

and 1 Photocopy)





For Cooperatives


filing of Motion and delegating the

authorized representative/s to file

application (1 Original for



authorized representative (1 Original

for presentation and 1 Photocopy)





For Corporations



motion and delegating the authorized

representative/s to file the motion (1

Original for presentation and 1

Photocopy)


213





and 1 Photocopy)





FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Files a Motion at Windows 02, 03 or 09 (Technical Division) For Motion for Extension of Provisional Authority during Community Quarantine only: 1. Files the motion thru online at [email protected]

1. Receives the Motion Assessor 1.1 Prepares the

assessment of Filing Fee

1.Receives the Motion via email

1.

None None

1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division Administrative Assistant III Legal Division

2. Claims POS at Windows 02, 03 or 09


None 1 hour Financial Analyst II & III Technical Division Statistician III Administrative Aide VI Technical Division



Filing Fee: Php250.00 Legal Research

1 hour Administrative

Officer III

(Cashier II)

Administrative

Division

214

Fee: Php 10.00

Administrative

Officer I

(Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4. Submits the Motion together with the Official Receipt of payment at the Legal Frontline Unit, 2nd Floor

4. Officially receives the Motion 4.1 Adjudicates and Deliberates the Motion 4.2 Drafts the Order/Resolution 4.3 Reviews and signs Decision/Order 4.4 Attests the Decision/Order and forwards to the Docket Section 4.5 Enters the Resolution/Order to the Docket Book and forwards to

None None

1 hour 20 days

10 days

6 days

1 day

1 day

Administrative Assistant III Legal Division The Board Legal Assistant II Legal Assistant II Legal Division Chairperson and Board Members Board En Banc Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

215

Information Systems Management Division 4.6 Segregates Resolution/Order 4.7 Encodes Order in the Franchise Processing System

7 hours

1 day

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section


5.ClaimsResolutio

n/Order at ISMD

Releasing Unit,

2nd Floor

5. Releases the

Resolution/Order


II

ISMD

Data Entry

Machine

Operator III

ISMD

TOTAL: PHP 260.00

40 days and 4 hours (20 days from the time the case is submitted for resolution)

12. OPENING OF QUALIFICATION DOCUMENTS UNDER

THE OMNIBUS FRANCHISING GUIDELINES & PUBLIC

UTILITY VEHICLE MODERNIZATION PROGRAM

(PUVMP)

This is a process for the selection of applicants for new/developmental routes.

Office or Division:

Central Office


216



Who may avail: Any entity who intends to operate public utility vehicle for new/developmental routes under the initial implementation of the PUVMP

Relevant Issuances:

Memorandum Circular No. 2019-013


Letter of Intent(1 Certified True


Client

Application For Consolidation (1 Original and 4 Photocopies)

Applicant's Counsel

LEGAL QUALIFICATION

Filipino citizen who is at least eighteen (18) years old:

Birth Certificate (1 Certified True


Philippine Statistics Authority (PSA)

Income Tax Return (ITR) duly

stamped received by the


(BIR) or


(transportation as line of

business) issued by the BIR

for new registrants (1 Certified

True Copy/Original and 4

Photocopies)


Certificate of Business

Name(1 Certified True

Copy/Original and 4

Photocopies)

Department of Trade and Industry (DTI)

Filipino domestic juridical entity whose purpose is to provide transportation services

Client

If Corporation or Partnership including joint ventures or consortia of local firms

Certificate of Incorporation (1

Certified True Copy/Original and 4

Photocopies)

Securities and Exchange Commission (SEC)

Articles and By-Laws (1 Certified


Photocopies)

Latest duly received General

Information Sheet (1 Certified True


If Consortium/Joint Venture is not yet existing:

217

Notarized Memorandum of


members that they will form a special

purpose legal entity (1 Certified True


Any Law/Notary Public



Photocopies)


Duly received latest General

Information Sheet of each would-be

consortium members (1 Certified


Photocopies)

If Cooperative:

Certificate of Registration (1 Certified


Photocopies)

Cooperative Development Authority (CDA)



Photocopies)

Latest Cooperative Annual

Performance Report (1 Certified True


Certificate of Accreditation (1


Photocopies)

Office of Transportation Cooperatives (OTC)

If not yet consolidated Cooperative/Corporation:

Evidence/proof of application for

consolidation (1 Certified True


Securities and Exchange Commission (SEC), or Office of Transportation Cooperatives (OTC)

Notarized Individual Affidavits of

conformance/approval from members

willing to have their CPCs cancelled

in exchange for a single consolidated

CPC in favor of the Applicant-

Operator(1 Certified True



TECHNICAL QUALIFICATION

If with incomplete number of compliant units

Number of OFG compliant units available with OR/CR(1 Certified True Copy/Original and 4 Photocopies)

Land Transportation Office (LTO)

Notarized Undertaking that the remaining units will be made


218

available within three (3) months as certified by the vehicle manufacturer/supplier, reckoned from the date of submission of qualification documents(1 Certified True Copy/Original and 4 Photocopies)

If no compliant units are available

Notarized Undertaking that

25% of the number of required units

within three (3) months,50% within

six (6) months,100% within nine (9)

months will be delivered as certified

by the vehicle manufacturer/supplier;

reckoned from the date of submission

of pre-qualification documents(1


Photocopies)


Undertaking that the units shall be

compliant with the specifications and

standards under OFG and DTI-PNS

as herein aforementioned(1 Certified


Photocopies)


If the route applied for are not yet covered by LPTRP or DOTr rationalization study

Notarized Undertaking that they will

immediately comply with the

approved rationalization study(1


Photocopies)


If leased/lease-to-own units,

notarized Undertaking pursuant to


for lease/lease-to-own units(1


Photocopies)



organized vehicle dispatch

procedures(1 Certified True


Client

Evidence of formal arrangement with

Automatic Fare Collection (AFC)

service provider that will offer inter-

operable AFC service that is fully

compliant with fare media related

AFCS provider

219

technical specifications as

determined by LTFRB in case the

Applicant-Operator is selected(1


Photocopies)

Copies of Letter of Support regarding

access to, or use of, each off-street

loading and unloading area in the

route map(1 Certified True


Property Owners/Managers

Proposed garage/depot space

pursuant to Memorandum Circular

No. 2017-027(1 Certified True


Client

or Notarized Undertaking to have a

compliant garage with zoning

clearance immediately upon

availability of compliant PUV units

which is to be submitted on or before

the issuance of Provisional Authority

for said units(1 Certified True



FINANCIAL CAPABILITY QUALIFICATION

Latest Audited Financial Statement

and duly stamped "received" by the

Bureau of Internal Revenue or its

Authorized Agent Banks(1 Certified


Photocopies)


or Certificate of Registration from

Bureau of Internal Revenue for newly

formed legal entities(1 Certified True


Manner of acquisition for the

compliant PUV units identifying the

funding source and with detailed

financing plan when applicable(1


Photocopies)

Client

Proof of financial capability of at least

equal to the set-aside bank deposit

duly certified by the depository

bank(1 Certified True Copy/Original

and 4 Photocopies)

Depository Bank

220

which is equivalent to fifty

thousand pesos (PHP 50,000.00)

for Public Utility Buses/Mini-Bus

per unit,

and twenty thousand pesos (Php

20,000.00) for UV/Public Utility

Jitney services per unit,

multiplied by the total number of

vehicles for the route that the

Applicant-Operator is applying for

inclusive of the paid-up capital

posted by the applicant

Financial projections for the first five

(5) years of operations showing

detailed revenues and costs, as well

as projected demand, including

assumptions made(1 Certified True


Client


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submits the qualification documents

1. Receives the qualification documents

None 10 minutes Qualification Committee

2. Attends the opening proceedings

2. Conducts the proceeding for the opening of qualification documents 2.1 Evaluates, drafts Resolution and Issues Notice of Selection 2.2 Forwards to the Board the Resolution and Notice of Selection for review and signature 2.3 Reviews Resolution and

None 1 day 12 days 10 minutes 5 days

Qualification Committee Qualification Committee Qualification Committee Chairperson and Board

221

Signs Notice of Selection

Members Office of the Board

3. Receives Resolution/Notice of Selection

3. Issues Resolution/Notice of Selection

None 1 hour Qualification Committee

4. If the Selected Applicant has no ready and available and compliant units: Files Motion for Issuance of Special Permit if the selected applicant has no ready and available compliant units If selected applicant has ready and available compliant units: Files an Application for Issuance of New CPC with prayer for Issuance of Provisional Authority

4. Receives the Motion for Issuance of Special Permit or Application for New CPC 4.1 Assessor prepares the assessment of Filing Fee

None 1 hour 1 hour

Financial Analyst II & III Technical Division Statistician III Technical Division

5. Receives the assessment of fees

5. Releases the Payment Order Slip

None 1 hour Financial Analyst II & III Technical Division Statistician III Technical Division


6. Cashier receives the payment and issues the Official Receipt

FILING FEE: Php 250.00 Legal Research Fee: Php 10.00


Officer III

(Cashier II)

Administrative

Division

222

(Motion for Special Permit) or Php 510.00 Legal Research Fee: Php 10.00 Succeeding units: PHP

70.00/unit

(New CPC Application)

Administrative

Officer I

(Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

7. Submits the Motion/Application together with the Official Receipt of payment at Legal Division Front Desk

7. Officially receives the Motion/Application

None 1 hour Administrative Assistant III (Stenographic Reporter II) Technical Division

8. Receives Special Permit for interim units or Provisional Authority

8. Releases Special Permit for interim units or Provisional Authority


II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer

223

I

ISMD

Administrative

Aide VI

ISMD

TOTAL: Php 260.00 (Motion for Special Permit) or Php 520.00 (New CPC


13. OPENING OF QUALIFICATION DOCUMENTS OF

PROPOSED PREMIUM POINT-TO-POINT BUS SERVICES

Process in selecting an applicant to operate a Premium Point-to-Point Bus

Service.

Office or Division:

Central Office




Who may avail: Any entity who intends to operate a premium P2P bus service.

Relevant Issuances:

Memorandum Circular No. 2015-027, 2017-034, 2019-010, 2019-030, 2019-037, 2019-049 and Department Order No. 2015-008


LEGAL QUALIFICATION

Filipino citizen who is at least eighteen (18) years old:

Birth Certificate (1 Certified True Philippine Statistics Authority (PSA)

224


Income Tax Return (ITR) duly

stamped received by the Bureau of

Internal Revenue (BIR) or Certificate

of Registration (transportation as line

of business) issued by the BIR for

new registrants (1 Certified True



Certificate of Business Name(1


Photocopies)

Department of Trade and Industry (DTI)

Filipino domestic juridical entity whose purpose is to provide transportation services

Client

If Corporation or Partnership including joint ventures or consortia of local firms

Certificate of Incorporation (1


Photocopies)


Latest duly received General

Information Sheet (1 Certified True


If Consortium/Joint Venture is not yet existing

Notarized Memorandum of


members that they will form a special

purpose legal entity (1 Certified True



Certificate of Incorporation and



Photocopies)


Duly Received Latest General

Information Sheet Of Each Would-Be

Consortium Members (1 Certified


Photocopies)

If Cooperative:

Certificate of Registration (1 Certified


Photocopies)

Cooperative Development Authority (CDA)



Photocopies)

Latest Cooperative Annual

225

Performance Report (1 Certified True


Certificate of Accreditation (1


Photocopies)

Office of Transportation Cooperatives (OTC)

If not yet consolidated Cooperative/Corporation:

Evidence/proof of application for

consolidation (1 Certified True


Securities and Exchange Commission (SEC), or Office of Transportation Cooperatives (OTC)

Notarized Individual Affidavits of

conformance/approval from members

willing to have their CPCs cancelled

in exchange for a single consolidated

CPC in favor of the Applicant-

Operator(1 Certified True



TECHNICAL QUALIFICATION

Detailed map of the proposed route with location of specific loading and unloading areas (1 Certified True Copy/Original and 4 Photocopies)

Client

Plan for (Route) Interim Service which should contain (1 Certified True Copy/Original and 4 Photocopies)

Client

List of the bus units that will be used in the interim service containing the name of the owner /operator, the make of the bus and the year model (1 Original and 4 Photocopies)

Client

Official Receipt and Certificate of Registration (OR/CR) (1 Original and 4 Photocopies)


Passenger insurance documents (1 Original and 4 Photocopies)

Any Non-Life Insurance Company

Number of compliant units available with OR/CR (1 Certified True Copy/Original and 4 Photocopies)


Undertaking that the remaining units will be made available within three (3) months as certified by vehicle manufacturer/supplier reckoned from the date of submission of qualification documents (1 Certified True Copy/Original and 4 Photocopies)


If no compliant units are available:

226

Notarized Undertaking that

25% of the number of required units

within three (3) months,50% within

six (6) months,100% within nine (9)

months will be delivered as certified

by the vehicle

manufacturer/supplier;reckoned from

the date of submission of pre-

qualification documents reckoned

from the date of submission of

qualification documents (1 Certified


Photocopies)


Undertaking that the units shall be

compliant with the specifications and

standards under OFG and DTI-PNS

as herein aforementioned(1 Certified


Photocopies)


If leased/leased-to-own units,

notarized undertaking pursuant to




organized vehicle dispatch

procedures(1 Certified True


Client

Evidence of formal arrangement with

Automatic Fare Collection (AFC)

service provider that will offer inter-

operable AFC service that is fully

compliant with fare media related

technical specifications as

determined by LTFRB in case the

Applicant-Operator is selected(1


Photocopies)

AFCS provider

Copies of Letter of Support regarding

access to, or use of, each off-street

loading and unloading area in the

route map(1 Certified True


Property Owners/Managers

Proposed garage/depot space

pursuant to Memorandum Circular

No. 2017-027(1 Certified True

Client

227


or Notarized Undertaking to have a

compliant garage with zoning

clearance immediately upon

availability of compliant PUV units

which is to be submitted on or before

the issuance of Provisional Authority

for said units(1 Certified True



FINANCIAL CAPABILITY

Latest Audited Financial Statement

and duly stamped "received" by the

Bureau of Internal Revenue or its

Authorized Agent Banks(1 Certified


Photocopies)


or Certificate of Registration from

Bureau of Internal Revenue for newly

formed legal entities(1 Certified True


Manner of acquisition for the

compliant PUV units identifying the

funding source and with detailed

financing plan when applicable(1


Photocopies)

Client

Proof of financial capability of at least

equal to the set-aside bank deposit

duly certified by the depository

bank(1 Certified True Copy/Original

and 4 Photocopies)

Depository Bank

which is equivalent to fifty

thousand pesos (Php 50,000.00)

multiplied by the total number of

vehicles for the route that the

Applicant-Operator is applying for

inclusive of the paid-up capital

posted by the applicant

Financial projections for the first five

(5) years of operations showing

detailed revenues and costs, as well

as projected demand, including

assumptions made(1 Certified True


Client

228


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submits the qualification documents

1. Receives the qualification documents

None 10 minutes Qualification Committee

2. Attends the opening proceedings

2. Conducts the proceeding for the opening of qualification documents 2.1 Evaluates, drafts Resolution and Issues Notice of Selection 2.2 Forwards to the Board the Resolution and Notice of Selection for review and signature 2.3 Reviews Resolution and Signs Notice of Selection

None 1 day 12 days 10 minutes 5 days

Qualification Committee Qualification Committee Qualification Committee Chairperson and Board Members Office of the Board


3. Issues Resolution/Notice of Selection

None 1 hour Qualification Committee

4. If the Selected Applicant has no ready and available and compliant units: Files Motion for Issuance of Special Permit if the selected applicant has no ready and available compliant units

4. Receives the Motion for Issuance of Special Permit or Application for New CPC 4.1 Assessor prepares the assessment of Filing Fee

None 1 hour 1 hour

Financial Analyst II & III Technical Division Statistician III Technical Division

229

If selected applicant has ready and available compliant units:Files an Application for Issuance of New CPC with prayer for Issuance of Provisional Authority

5. Applicant receives the assessment of fees

5. Releases the Payment Order Slip

None 1 hour Financial Analyst II & III Technical Division Statistician III Technical Division

6. Applicant proceeds to Cashier for payment

6. Cashier receives the payment and issues the Official Receipt

FILING FEE: Php 250.00 Legal Research Fee: Php 10.00 (Motion for Special Permit) or Php 510.00 Legal Research Fee: Php 10.00 Succeeding units: PHP

70.00/unit

(New CPC


Officer III

(Cashier II)

Technical

Division

Administrative

Officer I

(Cashier I)

Technical

Division

Administrative

Assistant II

Technical

Division

230

Application )

7. Submits the Motion/Application together with the Official Receipt of payment at the Legal Frontline unit, 2nd Floor

7. Officially receives the Motion/Application

None 1 hour Administrative Assistant III Legal Division

8. Receives Special Permit for interim units or Provisional Authority

8. Releases Special Permit for interim units or Provisional Authority


II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

Systems

Researcher I

ISMD

Records Officer

I

ISMD

Administrative

Aide VI

ISMD

TOTAL: Php 260.00 (Motion for Special Permit) or Php 520.00 (New CPC Application)


231

14. ACCREDITATION OF TRANSPORTATION NETWORK

COMPANY

This is a process for the issuance of a certificate of accreditation to

Transportation Network Company.

Office or Division:

Pre-Accreditation Committee/Legal Division Financial and Management Division (FMD)



Government-to-Business Entity – G2B

Who may avail: Any person or entity who intends to be accredited as Transportation Network Company.

Relevant Issuances:

Memorandum Circular No. 2015-05 and 2015-015-A


Accreditation Application Form for the Issuance of a Certificate for Accreditation(1 Original for presentation and 1 Photocopy)

Public Assistance and Compliance Desk (PACD)

Business Address

Business E-mail Address

Business Telephone Number

Contact person/s with contact details

Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) Latest Income Tax Return if for renewal of accreditation (1 Original for presentation and 1 Photocopy)


Business Permit Local Government Unit where the Applicant's principal place of business is located

Company Identification Card of the Applicant/Authorized Representative(1 Original for presentation and 1 Photocopy)

Client

Complete description of Business Model (1 Original for presentation and 1 Photocopy)

Sample Copy of the Electronic Receipt issued to the passenger at the completion of a ride (1 Original for presentation and 1 Photocopy)

Process of Accrediting/Affiliating vehicles as Transportation Network

232

Vehicle Service (TNVS) (1 Original for presentation and 1 Photocopy)

Terms of Service of Passengers (1 Original for presentation and 1 Photocopy)

Terms of Service of TNVS Operators (1 Original for presentation and 1 Photocopy)

Trade Dress (1 Original for presentation and 1 Photocopy)

Proposed Fare Rates and/or Service Charges (1 Original for presentation and 1 Photocopy)

Proposed establishment of a Driver's Training Program only for TNCs utilizing TNVS units (1 Original for presentation and 1 Photocopy)

Proof of financial capability to pay all judgments and awards that may be rendered for any cause arising out of the operation of a TNC business (1 Original for presentation and 1 Photocopy)

Bank

Notarized Undertaking of the Applicant to comply with the Terms and Conditions for a Certificate of TNC Accreditation (1 Original for presentation and 1 Photocopy)

Client

Complaint Mechanism against vehicle owners/drivers (1 Original for presentation and 1 Photocopy)

If Individual

Valid Government-Issued Identification Card of the Applicant indicating the Name, Residence Address and birth date as proof that Applicant is at least 18 years old (2 Original for presentation and 2 Photocopy)


Business Name Registration (1 Original for presentation and 1 Photocopy)


If a Resident Domestic or Foreign Juridical Entity

Certificate of Registration of Incorporation/Partnership (1 Original for presentation and 1 Photocopy)

Securities and Exchange Commission

Articles of Incorporation/Partnership and By-Laws (1 Original for

233


Board Resolution/Secretary’s Certificate authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Original for presentation and 1 Photocopy)

Client

Secretary's Certificate of Incumbent Corporate /Partnership Officers and List of Directors/Partnership (1 Original for presentation and 1 Photocopy)

Client

If Non-Resident Foreign Juridical Entity

Authenticated Copy of the Articles of Incorporation/Partnership with an English Translation thereof if in foreign language other than English (1 Original for presentation and 1 Photocopy)


License to do business in the Philippines (1 Original for presentation and 1 Photocopy)

Board Resolution authorizing the establishment of a Branch/Representative Office in the Philippines (1 Authenticated Copy and 1 Photocopy)

Client

List of incumbent Officers and Directors (1 Original for presentation and 1 Photocopy)

Board/Partnership Resolution authorizing the application for Accreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Authenticated Copy and 1 Photocopy)

Client

Board/Partnership Resolution designating the Resident to whom summonses and other legal processes may be served in behalf of corporation/partnership (1 Authenticated Copy and 1 Photocopy)

Board/Partnership Resolution stipulating that in the absence of such Agent or upon cessation of its business in the Philippines, any summons or legal process may be served to SEC as

234

if the same is made upon the corporation at its home office (1 Authenticated Copy and 1 Photocopy)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submits BIR Form 2303, DTI or SEC Certificate & Company ID at FMD, 3rd Floor

1. Receives BIR

Form 2303, DTI

or SEC Certificate

& Company ID

1.1 Prepares three(3) copies of Payment Order Slip

None

5 minutes

30 minutes

Accounting Clerk Financial and Management Division

1.2 Reviews and signs three(3) copies of Payment Order Slip


Financial and Management Division

1.3 Logs the Payment Order Slip to Client for payment to Cashier

5 minutes Accounting Clerk Financial and Management Division

2. Receives Payment Order Slip

2. Releases one(1) original copy of Payment Order Slip to Client for payment to Cashier

None 5 minutes Accounting Clerk Financial and Management Division

3. Requests Payment Order Slip for the payment of accreditation fee

3. Issues Payment Order Slip

None 30 minutes Financial and Management Division

4.Proceeds to Cashier Windows for payment (Door B)


Filing Fee: PHP10,000


Officer III

(Cashier II)

Technical

Division

Administrative

Officer I

(Cashier I)

235

Technical

Division

Administrative

Assistant II

Technical

Division

5. Submits verified Application for the Issuance of a Certificate of Accreditation with the corresponding documentary requirements together with the Official Receipt of payment at the Office of the Executive Director

5. Officially receives the verified Application 5.1 Evaluates the application and the documentary requirements

None 30 minutes 18 days

Accreditation Committee Accreditation Committee


6. Issues Notice of Selection if Qualified

None 1 hour Accreditation Committee

TOTAL: PHP10,000 18 days, 4 hours and 15 minutes

15. ACCREDITATION OF GLOBAL NAVIGATION SATELLITE

SYSTEM (GNSS)

This is a process for the issuance of certificate of accreditation to Global

Navigation Satellite System (GNSS) providers.

Office or Division:

Accreditation Committee/Legal Division/ Financial and Management Division (FMD)




Who may avail: Any person or entity who intends to be accredited as Global Navigation Satellite System (GNSS) provider.

Relevant Issuances:

Memorandum Circular No. 2015-013, 2015-024, 2016-016


236

Application Form for the Issuance of a Certificate for Accreditation

Public Assistance and Compliance Desk (PACD)

Business Address

Business E-mail Address

Business Telephone Number

Contact person/s with contact details

Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) Latest Income Tax Return if existing company (1 Original for presentation and 1 Photocopy)


Business Permit Local Government Unit where the Applicant's principal place of business is located

Complete description of Business Model (1 Original for presentation and 1 Photocopy)

Client

Compliant GPS Management Fleet System as set forth by the Board, in coordination with Department of Science and Technology – Advance Science and Technology Institute (DOST-ASTI), in Memorandum Circular 2015-013

Proof of business existence as GNSS provider for at least two (2) years such as, but not limited to the following:

Valid Mayor's or Business Permit (Submission of recently expired Mayor's or Business permit with Official Receipt of application for renewal of permit is allowed) Certificate of Registration (Form 2303) if new Applicant (1 Original for presentation and 1 Photocopy) List of All Clients (with contact person, address and telephone number/mobile number) in the Transportation Industry for the last two (2) years (1 Original for presentation and 1 Photocopy)

Local Government Unit where the Applicant's principal place of business is located for the last two years Bureau of Internal Revenue Client

237

Number of GNSS Device Installers and/or Technicians (1 Original for presentation and 1 Photocopy)

Client

Proof of 24/7 Nationwide Technical Support (1 Original for presentation and 1 Photocopy)

Warranty of the GNSS Device, which shall not be less than one (1) year from installation (1 Original for presentation and 1 Photocopy)

Proposed procedure for repair and replacement of defective GNSS device (1 Original for presentation and 1 Photocopy)

Company policy and procedure for resolution of complaints from the operators (1 Original for presentation and 1 Photocopy)

GNSS Models that are compliant with the System sold by the GNSS Provider with complete of the device; i.e. Name/Model, Description, Photos, User's Manual, etc.

Notarized Undertaking of the Applicant to comply with the provisions of PNS IOS /IEC17025, within 1 year from accreditation, if applicable (1 Original for presentation and 1 Photocopy)

Any Legal/Notary Public Office

If Individual

Valid Government-Issued Identification Card of the Applicant indicating the Name, Residence Address and birth date as proof that Applicant is at least 18 years old (2 Original for presentation and 2 Photocopy)


Business Name Registration (1 Original for presentation and 1 Photocopy)


If Resident Domestic or Foreign Juridical Entity

Valid Government-Issued Identification Card of the authorized representative (2 Original for presentation and 2 Photocopy)


Certificate of Registration of Incorporation/Partnership (1 Original for presentation and 1 Photocopy)


Articles of Incorporation/Partnership

238

and By-Laws (1 Original for presentation and 1 Photocopy)

Board Resolution/Secretary’s Certificate authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Original for presentation and 1 Photocopy)

Client

Secretary's Certificate of Incumbent Corporate /Partnership Officers and List of Directors/Partnership (1 Original for presentation and 1 Photocopy)

Client

If Non-Resident Foreign Juridical Entity

Valid Government-Issued Identification Card of the authorized representative (2 Original for presentation and 2 Photocopy)


Authenticated Copy of the Articles of Incorporation/Partnership with an English Translation thereof if in foreign language other than English (1 Original for presentation and 1 Photocopy)


License to do business in the Philippines (1 Original for presentation and 1 Photocopy)

Board Resolution authorizing the establishment of a Branch/Representative Office in the Philippines (1 Authenticated Copy and 1 Photocopy)

Client

List of incumbent Officers and Directors (1 Original for presentation and 1 Photocopy)

Board/Partnership Resolution authorizing the application forAccreditation and delegating the authorized representative/s to file and sign theApplication for Accreditation (1 Authenticated Copy and 1 Photocopy)

Client

Board/Partnership Resolution designating the Resident to whom summonses and other legal processes may be served in behalf of corporation/partnership (1 Authenticated Copy and 1 Photocopy)

239

Board/Partnership Resolution stipulating that in the absence of such Agent or upon cessation of its business in the Philippines, any summons or legal process may be served to SEC as if the same is made upon the corporation at its home office (1 Authenticated Copy and 1 Photocopy)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submits BIR Form 2303, DTI or SEC Certificate & Company ID at FMD, 3rd Floor

1. Receives BIR

Form 2303, DTI

or SEC Certificate

& Company ID

1.1 Prepares three(3) copies of Payment Order Slip

None 5 minutes

30 minutes

Accounting Clerk Financial and Management Division

1.2 Reviews and signs three(3) copies of Payment Order Slip



1.3 Logs the Payment Order Slip to Client for payment to Cashier

5 minutes Accounting Clerk Financial and Management Division

2. Receives Payment Order Slip

2. Releases one(1) original copy of Payment Order Slip to Client for payment to Cashier

None 5 minutes Accounting Clerk Financial and Management Division

3. Requests Payment Order Slip for the payment of accreditation fee

3. Issues Payment Order Slip

None 30 minutes Financial and Management Division

4.Proceeds to Cashier (Door B)t


Filing Fee: PHP10,000


Officer III

(Cashier II)

Technical

Division

240

Administrative

Officer I

(Cashier I)

Technical

Division

or

Administrative

Assistant II

Technical

Division

5. Submits verified Application for the Issuance of a Certificate of Accreditation with the corresponding documentary requirements together with the Official Receipt of payment at the Office of the Executive Director

5. Officially receives the verified Application 5.1 Evaluates the application and the documentary requirements


Accreditation Committee Accreditation Committee

6. Receives Resolution/Notice of Selection if Qualified

6. Issues Notice of Selection if Qualified

None 1 hour Accreditation Committee

TOTAL: PHP10,000 18 days, 4 hours and 15 minutes

16. ADJUDICATION OF APPREHENDED VEHICLES WITH

FRANCHISE VIOLATION/S (FOR CONTESTED

APPREHENSIONS)

The process of adjudicating apprehended motor vehicles based on the

Inspection Report Summons issued by the Enforcement Personnel

Office or Division:

Legal Division


241



Who may avail: Any person or entity apprehended for violations provided under Joint Administrative Order No. 2014-01 and/or Memorandum Circular No. 2011-004.


Notarized Affidavit of admission or non-admission of violation (original


Current LTO OR/CR Land Transportation Office where the unit is registered

Valid Driver's License (1 Original for presentation and 1 Photocopy)


Valid Government-Issued ID Card of the Operator/Owner of the apprehended vehicle


Inspection Summons Report (1 Original for presentation and 1 Photocopy)

Enforcement Section

White Folder Any Office Supply Store















and 1 Photocopy)





For Cooperatives


application for Adoption of Color

Scheme and delegating the

authorized representative/s to file

application (1 Original for



242







For Corporations


Certificate authorizing the application

forAdoption of Color Scheme and


representative/s to file application (1

Original for presentation and 1

Photocopy)









FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Respondent receives the Inspection Report Summons

1. Issues Inspection Report Summons

None 30 minutes Enforcement Personnel

2. Respondent submits Affidavit of Admission or Non-Admission at Legal Frontline Unit, 2nd Floor

2. Receives Affidavit of Admission or Non-Admission

None 10 minutes Administrative Assistant III Legal Division

3. Respondent receives Notice of Hearing

3. Calendars the hearing and mails Show Cause Order

None 22 days Clerk III Legal Division

4. Respondent attends the hearing

4. Conducts hearing and submits the case for resolution 4.1Drafts and evaluates the Resolution/Order

None 22 days 9 days

Attorney IV Legal Division Attorney IV Legal Division Administrative Aide VI Legal Chairperson

243

4.2Reviews and signs Resolution/Order

4.3Attests the

Resolution/Order

and forwards to

the Docket

Section

4.4 Enters the

Resolution

/Order to the

Docket Book and

forwards to

Information

Systems

Management

Division

4.5 Segregates

Resolution

/Order

4.6 Encodes

Resolution

/Order in

database (name

of database)

6 days

1 day

1 day

7 hours

1 day

and Board Members Office of the Board Executive

Director

Office of the

Executive

Director

Executive

Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

Administrative

Aide VI

ISMD

Information

Technology

Officer I

ISMD

5.

ClaimsResolution/

Order at ISMD

Releasing Unit,

2nd Floor

5. Releases the

Resolution/Order


II

ISMD

Data Entry

Machine

Operator III

ISMD

Information

244

Systems

Researcher I

ISMD

Records Officer

I

ISMD

Administrative

Aide VI

ISMD

TOTAL 63 days, 1 hour

and 40 minutes

((20 days

commences

from the time

the case is

submitted for

resolution)

If With Fine/Penalty: Release of Apprehended Vehicle

1. Proceeds to

Windows 2 and 3

for Assessment of

Fine, if any for the

release of the

impounded unit

6. Receives

Order

6.1 Prepares the

assessment of

fines


2. Claims POS at

Windows 2 and 3



3. Proceeds to

Cashier (Door B)

8. Receives payment & issues Official

Fine/Penalty

:

Based on


Officer III

(Cashier II)

245

Receipt Memorandu

m Circular

No. 2011-

004 and

JAO No

2014-002

Administrative

Division

Administrative

Officer I

(Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4. Submits the

Order together

with the Official

Receipt of

payment at

Window 7 for

drafting of

clearance

9. Receives the Order

None 1 hour Administrative

Aide VI

Technical

Division

9.1 Evaluates the Order and prepares the clearance to release impounded unit

None 1 hour Transportation

Development

Officer II or III

9.2 Signs the Clearance and forwards to the Office of the Executive Director

None 1 hour Chief

Transportation

Development

Officer

(Division Chief)

Technical

Division

9.3 Signs the Clearance

None 1 hour Executive

Director

Office of the

Executive

Director

5. Claims the

Clearance,

including therein

10. Releases the Clearance


Aide VI

Technical

246

the schedule of

release of the

impounded unit,

at Window

(Impounding area

is located in

Magalang,

Pampanga)

Division

TOTAL 8 hours

If Dismissed:

6. Submits Order

at Window 7

6. Receives

Order


Aide VI

Technical

Division

6.1 Evaluates

the Order and

prepares the

clearance to

release

impounded unit

None 30 minutes Transportation

Development

Officer II or III

6.2 Signs the Clearance and forwards to the Office of the Executive Director

None 1 hour Chief

Transportation

Development

Officer

(Division Chief)

Technical

Division

6.3 Signs the Clearance

None 1 hour Executive

Director

Office of the

Executive

Director

10. Claims the

Clearance,

including therein

the schedule of

release of the

impounded unit,

at Window 7

10. Releases the Clearance


Aide VI

Technical

Division

247

(Impounding area

is located in

Magalang,

Pampanga)

TOTAL: Penalties to

be paid

based on

the Order of

the Board

according

to

Memorandu

m Circular

No. 2011-

004 and

JAO No

2014-002

4 hours, 30

minutes

.

17. PREPARATION FOR PAYMENT FOR GENERAL

SERVICES

The Financial and Management Division prepares the payment of janitorial,

security and other general services.

Office or Division: Financial and Management Division/Section


Type of

Transaction:

Government to Business Entity – G2B

Who may avail: Service Provider


Accomplishment Report Concerned service provider

Request for Payment

248

Record of Attendance/Service

Summary of Attendance

Proof of remittance to concerned

government agency and/or GOCC's

(BIR/SSS/HDMF)

Billing Invoice

Duly Signed and Notarized Contract

(for 1st payment)

Notice of Award (for 1st payment)

Notice to Proceed (for 1st payment)

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required

documents

1. Receives and

checks

completeness of

the required

documents

1.1 Retrieves the

Index of

Payments from

files to determine

if there is no

prior payment

claims and

forward to

Budget Unit for

ORS or

If with prior

payment with the

same claims

returned to

requesting party

None 10 minutes

5 minutes

Administrative

Aide VI

Financial and

Management

Division

1.2 Prepares

three (3) copies

Obligation

Request and

Status (ORS) to

be attached in

the payroll (for

first payment)

None 1 hour Budget Officer

IV (Budget

Officer II)

Financial and

Management

249

If for succeeding

payment the

budget unit

retrieve the

recorded ORS

and update the

status of

obligation in Box

C in the

Payment column

1.3 Prepares the

DV in four copies

and assigns DV

number and

records in the

logbook.

Forwards the

four copies of

DVs, SDs and

two copies of

ORS for

signature in BOX

A

None 30 minutes Accounting

Clerk

Financial and

Management

Division

2. Submits the

signed DVs and

ORS together

with the

supporting

documents

2. Receives the

four copies of

signed DVs and

three copies of

ORS together

with the

supporting

documents

None 1 minute Accounting

Clerk

Financial and

Management

Division

2.1 Review and

certifies the

completeness

and accuracy of

the documents.

If with errors or

lack of

documents

return to the

concerned


Officer II

(Management &

Audit Analyst I)

Financial and

Management

Division

Administrative

Officer IV

250

service provider.

If in order initial

the four copies

of DV and

forward to

Budget Unit for

signature of Box

B of ORS

(Management &

Audit Analyst II)

Financial and

Management

Division

Administrative

Officer V

(Management

&Audit Analyst

III)

Financial and

Management

Division

2.2 Signs the

Box B of ORS

and retains the

second copy for

filling for first

payment.

If taxable,

prepares BIR

Form 2306 and

2307 and

forward to the

Head of

Accounting Unit

for signature of

Box C of DV.

If non-taxable

forward to Head

of Accounting

Unit for signature

of Box C of DV


Officer V

(Budget Officer

III)

Financial and

Management

Division

Accounting

Clerk

Financial and

Management

Division

Administrative

Officer V

(Budget Officer

III)

Financial and

Management

Division

2.3 Reviews and

signs the four

copies of DVs in

BOX C

None 2 days Accountant III

Financial and

Management

Division

2.4 Records in

the logbook the


Aide VI

251

approved DV

and onward

endorsement to

the Head of

Agency/

Authorized

Representative

Financial and

Management

Division

3. Submits

LDDAP-

ADA/SLIIE

Checks/ACIC

3. Receives the

LDDAP-

ADA/SLIIE

Checks/ACIC

None 1minute Administrative

Aide VI

Financial and

Management

Division

3.1 Reviews the

correctness of

amount in

checks or

LDDAP-ADA

and signs in the

“Approved by”

portion of ACIC

or “ “Certified

Correct” portion

of the LDDAP-

ADA, SLIIE and

FDES

None 3 hours Chief

Administrative

Officer

(Division Chief)

Financial and

Management

Division

3.2 Forwards the

signed LDDAP-

ADA,SLIIE,FDE

S or Checks and

ACIC to Head of

Agency/Authoriz

ed

Representative

for counter-

signing


Aide VI

Financial and

Management

Division

4. Submits signed

LDDAP-

ADA/SLIIE

Checks/ACIC

4. Receives duly

signed LDDAP-

ADA/SLIIE

Checks/ACIC


Officer III

(Cashier II)

Administrative

Division

252

Administrative

Officer I

(Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.1 Reviews the

completeness of

signatures in

Checks and

ACIC or LDDAP-

ADA, SLIIE and

FDES


Officer III

(Cashier II)

Administrative

Division

Administrative

Officer I

(Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.2 Forwards the

Checks or

LDDAP-AD and

ACIC or SLIIE

and FDES in

Authorized

Government

Bank

(LANDBANK OF

THE PHILS)

None 3 days LBP Staff

TOTAL: None 10 days , 6

hours and

39minutes

253

18. PREPARATION FOR PAYMENT OF INFRASTRUCTURE

PROJECT

The Financial and Management Division prepares the payment for

construction of buildings.



Type of

Transaction:

G2B- Government to Business Entity

Who may avail: Service Provider


Notice of Award Procurement Unit

Duly signed and notarize contract

Notice to Proceeds

Performance Security

Memorandum of Agreement

Program of Works

Letter request from contractor for

progress/final payment or substitute

in case of release of retention money

Construction Committee

Statement of Work Accomplishment

must be verified and approved by

Agency’s Authorized Engineer

Progress Billing verified and

approved by Agency’s Authorized

Engineer

Inspection Report by the Agency’s

Authorized Engineer

Result of Test Analysis, if applicable

Statement of Time Elapsed

Monthly Certificate of Payment

Contractor’s Affidavit on payment of

laborers and materials

Pictures, before, during and after

construction of items of work

especially the embedded items

Photocopy of vouchers of all previous

payment

254

Additional Requirements:

Final Payment

Certificate of completion Construction Committee

As-Built plans

Warranty security

Copy of turn over documents/transfer

of project and facilities

For Variation Order/ Change Order/

Extra Work Order

Copy of Approved Change Order

(CO)/ Extra Work Order (EWO)

Copy of the approved original plans

indicating the affected portion(s) of

the project and duly revised plans

and specification, if applicable,

indicating the changes made which

shall be color coded

Copy of the agency’s report

establishing the

necessity/justification(s) for the need

of such CO and/or EWO w/c shall

include: (a)the computation as to the

quantities of the additional works

involved per item indicating the

specific stations where such works

are needed; (b) the date of inspection

conducted and the results of such

inspection; (c) a detailed estimate of

the unit cost of such items of work for

new unit costs including those

expressed in volume /area/ lump-

sum/lot.

Copy of the approved/revised

PERT/CPM Network Diagram which

shall be color coded, reflecting the

effect of additional/deductive time on

the contract period and the

corresponding detailed computations

for the additional/deductive time for

the subject Change Order/ Extra

Work Order

Construction Committee

255

Copy of the approved detailed

breakdown of contract cost for the

variation order

Copy of the COA Technical

Evaluation Report for the original

contract

Additional performance security in the

prescribed from and amount if

variation order exceeds 10 percent of

the original contract cost

For Release of Retention Money

Any security in the form of cash, bank

guarantee, irrevocable standby letter

of credit from a commercial bank,

GSIS or surety bond callable on

demand

Certification from end-user that the

project is completed and inspected

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required

documents

1. Receives and

checks

completeness of

the required

documents

1.1 Retrieves the

Index of

Payments from

files to determine

if there is no

prior payment

claims and

forward to

Budget Unit for

ORS or

If with prior

payment with the

same claims

returned to

requesting party

None 30 minutes

5 minutes

Administrative

Aide VI

Financial and

Management

Division

256

1.2 Prepares

three (3) copies

Obligation

Request and

Status (ORS) to

be attached in

the payroll (for

first payment)

If succeeding

payment the

budget units

retrieve the

recorded ORS

and update the

status of

obligation in Box

C in the

Payment column

None 1 hour Budget Officer

IV (Budget

Officer II)

Financial and

Management

Division

1.3 Prepares the

DV in four copies

and assigns DV

number and

records in the

logbook.

Forwards the

four copies of

DVs, SDs and

two copies of

ORS for

signature in BOX

A.

If succeeding

payment attach

the copy of

updated ORS


Clerk

Financial and

Management

Division

2. Submits the

signed DVs and

ORS together

with the

supporting

documents

2. Receives the

four copies of

signed DVs and

three copies of

ORS together

with the


Clerk

Financial and

Management

Division

257

supporting

documents

2.1 Reviews and

certifies the

completeness

and accuracy of

the documents.

If with errors or

lack of

documents

return to the

construction

committee.

If in order, initial

the four copies

of DV and

forward to

Budget Unit for

signature of Box

B of ORS


Officer II

(Management

&Audit Analyst

I)

Financial and

Management

Division

Administrative

Officer IV

(Management &

Audit Analyst II)

Financial and

Management

Division

Administrative

Officer V

(Management &

Audit Analyst III)

Financial and

Management

Division

2.2 Signs the

Box B of ORS

and retain the

second copy for

filling for first

payment.

If taxable

prepare BIR

Form 2306 and

2307 and

forward to Head

of Accounting

Unit for

signature of Box

C of DV.


Officer V

(Budget Officer

III)

Financial and

Management

Division

Accounting

Clerk

Financial and

Management

Division

Administrative

258

If non-taxable

forward to Head

of Accounting

Unit for signature

of Box C of DV

Officer V

(Budget Officer

III)

Financial and

Management

Division

2.3 Reviews and

signs the four

copies of DVs in

BOX C


Financial and

Management

Division

2.4 Records in

the logbook the

approved DV

and onward

endorsement to

the Head of

Agency/

Authorized

Representative


Aide VI

Financial and

Management

Division

3.Submits

LDDAP-

ADA/SLIIE

Checks/ACIC

3. Receives the

LDDAP-

ADA/SLIIE

Checks/ACIC


Aide VI

Financial and

Management

Division

3.1 Reviews the

correctness of

amount in

checks or

LDDAP-ADA

and signs in the

“Approved by”

portion of ACIC

or “ “Certified

Correct” portion

of the LDDAP-

ADA, SLIIE and

FDES

None 4 hours Chief

Administrative

Officer

(Division Chief)

Financial and

Management

Division

3.2 Forwards the

signed LDDAP-

ADA,SLIIE,FDE

S or Checks and


Aide VI

Financial and

Management

259

ACIC to Head of

Agency/Authoriz

ed

Representative

for counter-

signing

Division

4. Submit signed

LDDAP-

ADA/SLIIE

Checks/ACIC

4. Receives duly

signed LDDAP-

ADA/SLIIE

Checks/ACIC


Aide VI

Financial and

Management

Division

4.1 Reviews the

completeness of

signatures in

Checks and

ACIC or LDDAP-

ADA, SLIIE and

FDES


Aide VI

Financial and

Management

Division

4.2 Forwards the

Checks or LDDAP-

AD and ACIC or

SLIIE and FDES in

Authorized

Government Bank

(LANDBANK OF

THE PHILS)


TOTAL: None 14 days and 28

minutes

19. PREPARATION FOR PAYMENT FOR LOT PURCHASE

The Financial and Management Division prepares the payment for

purchase of lot/s for the agency.



Type of

Transaction:


Who may avail: Land owner


For Payment of Land

Duly signed Memorandum of Concerned Land Owner

260

Agreement

Duly signed and notarized Contract

Duly signed and notarized Deed of

Absolute Sale

Original copy of Transfer Certificate of

Title (TCT)

Original copy of Blueprints

If more than one titles secure

certification for consolidation of geodetic

engineer from DPWH

Department of Public Works and Highway

Capital Gains Tax (CGT) and

Documentary Stamp Tax (DST)


Land Registration Authority Fees

Assessment

Land Registration Authority

Land Registration Authority IT Service

Fees Assessment

Land Registration Authority

Municipal Transfer Tax Assessment Concerned Municipal Office or City Hall

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required documents

1. Receives and

checks

completeness of

the required

documents

1.1 Retrieves the

Index of

Payments from

files to determine

if there is no

prior payment

claims and

forward to

Budget Unit for

ORS or

If with prior

payment with the

same claims

returned to

requesting party

None 30 minutes

5 minutes

Administrative

Aide VI

Financial and

Management

Division

1.2 Prepares None 1 hour Budget Officer IV

261

three (3) copies

Obligation

Request and

Status (ORS) to

be attached in

the payroll (for

first payment)

If succeeding

payment the

budget units

retrieve the

recorded ORS

and update the

status of

obligation in Box

C in the

Payment

column.

(Budget Officer

II)

Financial and

Management

Division

1.3 Prepares the

DV in four copies

and assigns DV

number and

records in the

logbook.

Forwards the

four copies of

DVs, SDs and

two copies of

ORS for

signature in BOX

A

If succeeding

payment attach

the copy of

updated ORS

None 30 minutes Accounting Clerk

Financial and

Management

Division

2. Submits the

signed DVs and

ORS together with

the supporting

documents

2. Receives the

four copies of

signed DVs and

three copies of

ORS together


Financial and

Management

Division

262

with the

supporting

documents

2.1 Reviews and

certifies the

completeness

and accuracy of

the documents.

If with errors or

lack of

documents

return to the

construction

committee.

If in order initial

the four copies

of DV and

forward to

Budget Unit for

signature of Box

B of ORS


Officer II

(Management &

Audit Analyst I)

Financial and

Management

Division

Administrative

Officer IV

(Management &

Audit Analyst II)

Financial and

Management

Division

Administrative

Officer V

(Management &

Audit Analyst III)

Financial and

Management

Division

2.2 Signs the

Box B of ORS

and retain the

second copy for

filling for first

payment.

If taxable

prepares BIR

Form 2306 and

2307 and

forward to Head

of Accounting

Unit for

signature of Box

C of DV.


Officer V

(Budget Officer

III)

Financial and

Management

Division

Accounting Clerk

Financial and

Management

Division

Administrative

Officer V

263

If non-taxable

forward to Head

of Accounting

Unit for signature

of Box C of DV

(Budget Officer

III)

Financial and

Management

Division

2.3 Reviews and

signs the four

copies of DVs in

BOX C.


Financial and

Management

Division

2.4 Records in

the logbook the

approved DV

and onward

endorsement to

the Head of

Agency/

Authorized

Representative


Aide VI

Financial and

Management

Division

3.Submits LDDAP-

ADA/SLIIE

Checks/ACIC

3. Receives the

LDDAP-

ADA/SLIIE

Checks/ACIC


Aide VI

Financial and

Management

Division

3.1 Reviews the

correctness of

amount in

checks or

LDDAP-ADA

and signs in the

“Approved by”

portion of ACIC

or “ “Certified

Correct” portion

of the LDDAP-

ADA, SLIIE and

FDES

None 4 hours Chief

Administrative

Officer

(Division Chief)

Financial and

Management

Division

3.2 Forward the

signed LDDAP-

ADA,SLIIE,FDE

S or Checks and

ACIC to Head of


Aide VI

Financial and

Management

Division

264

Agency/Authoriz

ed

Representative

for counter-

signing

4. Submit signed

LDDAP-ADA/SLIIE

Checks/ACIC

4. Receives duly

signed LDDAP-

ADA/SLIIE

Checks/ACIC


Officer III

(Cashier II)

Administrative

Division

Administrative

Officer I (Cashier

I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.1 Reviews the

completeness of

signatures in

Checks and

ACIC or LDDAP-

ADA, SLIIE and

FDES


Officer III

(Cashier II)

Administrative

Division

Administrative

Officer I (Cashier

I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.2 Forwards the

Checks or

LDDAP-AD and

ACIC or SLIIE


265

and FDES in

Authorized

Government

Bank

(LANDBANK OF

THE PHILS)

TOTAL: None 14 days and

28 minutes

20. PREPARATION FOR PAYMENT OF SUPPLIES THROUGH

PUBLIC BIDDING

The Financial and Management Division prepares the payment for supplies

that classified by the Procurement Unit as Public Bidding.



Type of

Transaction:

Government to Business Entity – G2B

Who may avail: Suppliers


Authenticated photocopy of the

approved APP


Notice of Award Procurement Unit

Approved Purchase Request Administrative Division

Performance Security Procurement Unit

Program of Work and Detailed

Estimates

Notice to Proceed, indicating the date

of receipt by the contractor

Duly Sign and Notarized Contract

BAC Resolution declaring winning

bidder

BAC Resolution recommending

approval and approval by the Head of

the Procuring Entity of the Resolution

of the BAC recommending award of

contract

Approved Purchase Order Administrative Division

Billing/Sales Invoice

Delivery Receipt

266

Inspection and Acceptance Report

report signed "accepted by" by the

authorized agency inspector and

signed "accepted by"

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required

documents

1. Receives and

checks

completeness of

the required

documents

1.1 Retrieves the

Index of

Payments from

files to determine

if there is no prior

payment claims

and forward to

Budget Unit for

ORS.

If with prior

payment with the

same claims

returned to

requesting party

None 30 minutes

5 minutes

Administrative

Aide VI

Financial and

Management

Division

1.2 Prepares

three (3) copies

Obligation

Request and

Status (ORS) to

be attached in the

payroll (for first

payment)

If succeeding

payment the

budget units

retrieve the

recorded ORS

and update the

status of

None 1 hour Budget Officer IV

(Budget Officer

II)

Financial and

Management

Division

267

obligation in Box

C in the Payment

column

1.3 Prepares four

(4) copies of DV

and records in the

logbook.

Forwards the four

copies of DVs,

SDs and two

copies of ORS for

signature in BOX

A

If succeeding

payment attach

the copy of

updated ORS


Financial and

Management

Division

2.Submits the

signed DVs and

ORS together with

the supporting

documents

2. Receives the

four copies of

signed DVs and

three copies of

ORS together

with the

supporting

documents


Financial and

Management

Division

2.1 Reviews and

certifies the

completeness

and accuracy of

the documents

If with errors or

lack of

documents return

to the concern

divisions

If in order initial

the four copies of

DV and forward

to Budget Unit for


Officer II

(Management &

Audit Analyst I)

Financial and

Management

Division

Administrative

Officer IV

(Management &

Audit Analyst II)

Financial and

Management

Division

268

signature of Box

B of ORS

Administrative

Officer V

(Management &

Audit Analyst III)

Financial and

Management

Division

2.2 Signs the Box

B of ORS and

retain the second

copy for filling for

first payment.

If taxable prepare

BIR Form 2306

and 2307 and

forward to Head

of Accounting

Unit for signature

of Box C of DV.

If non-taxable

forward to Head

of Accounting

Unit for signature

of Box C of DV


Officer V

(Budget Officer

III)

Financial and

Management

Division

Accounting Clerk

Financial and

Management

Division

Administrative

Officer V

(Budget Officer

III)

Financial and

Management

Division

2.3 Reviews and

signs the four

copies of DVs in

BOX C


Financial and

Management

Division

2.4 Records in

the logbook the

approved DV and

onward

endorsement to

the Head of

Agency/

Authorized

Representative


Aide VI

Financial and

Management

Division

3.Submits LDDAP- 3. Receives the None 1minute Administrative

269

ADA/SLIIE

Checks/ACIC

LDDAP-

ADA/SLIIE

Checks/ACIC

Aide VI

Financial and

Management

Division

3.1 Reviews the

correctness of

amount in checks

or LDDAP-ADA

and signs in the

“Approved by”

portion of ACIC or

“ “Certified

Correct” portion

of the LDDAP-

ADA, SLIIE and

FDES

None 4 hours Chief

Administrative

Officer

(Division Chief)

Financial and

Management

Division

3.2 Forwards the

signed LDDAP-

ADA,SLIIE,FDES

or Checks and

ACIC to Head of

Agency/Authorize

d Representative

for counter-

signing


Aide VI

Financial and

Management

Division

4. Submits signed

LDDAP-ADA/SLIIE

Checks/ACIC

4. Receives duly

signed LDDAP-

ADA/SLIIE

Checks/ACIC


Officer III

(Cashier II)

Administrative

Division

Administrative

Officer I (Cashier

I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

270

4.1 Reviews the

completeness of

signatures in

Checks and ACIC

or LDDAP-ADA,

SLIIE and FDES


Officer III

(Cashier II)

Administrative

Division

Administrative

Officer I (Cashier

I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.2 Forwards the

Checks or

LDDAP-AD and

ACIC or SLIIE

and FDES in

Authorized

Government

Bank

(LANDBANK OF

THE PHILS)


TOTAL None 12 days, 7 hours

and 59 minutes

271

CENTRAL OFFICE

INTERNAL SERVICES

SIMPLE TRANSACTION

1. LEAVE ADMINISTRATION

To provide employees the necessary information and guidelines in the

availment of their leave credits.

Division: Administrative Division



Government to Government – G2G

Who may avail: All regular employees

CHECKLIST OF REQUIREMENTS (initial)

WHERE TO SECURE

Accomplished Leave Application Form (1 Original, 1 Photocopy)

Administrative Division (3rd floor)

272

Medical Certificate, if Sick Leave is 6 days or more (1 Original)

Attending Medical Practitioner

Letter Request stating the purpose of Leave Monetization if Sick Leave credits will be monetized (1 Original)

Employee

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Availment of Vacation Leave:

1. Submits the application for leave with signature of immediate supervisor (at least 5 days before the intended date of availment)

1. Greets employee None 1 minute Administrative Personnel Administrative Division

1.1 Receives the application for leave

None 1 minute Administrative Officer II (HRMO I) Administrative Division

1.2 Evaluates the submitted application form

None 2 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

1.3 Verifies the leave credit balances 1.4 Certifies/signs the total leave balances 1.5 Forwards the signed leave form to the Chief

None 5 minutes 2 minutes 2 minutes

Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative

273

Administrative Officer for approval/disapproval

Division Administrative Officer IV (HRMO II) Administrative Division

1.6 Signs the Application Leave

None 1 hour Chief Administrative Officer (Division Chief) Administrative Division

1.7 Notifies the employee concerned

None 30 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV(HRMO II) Administrative Division

2. Receives the Approved Application for Leave

2. Furnishes employee with the approved application for Leave

None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II)

274


2.1 Encodes leave application in the Time Monitoring System 2.2 Updates leave card 2.3 Files the approved application for leave to the 201 file


Administrative Officer II (HRMO I) Administrative Division

TOTAL None 2 hours and 18 minutes

Availment of Sick Leave:

1. Submits the application for leave with signature of immediate supervisor (upon return to duty)

1. Greets employee None 1 minute Administrative Personnel Administrative Division

1.1 Receives the application for leave

None 1 minute Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division

1.1 Evaluates the submitted application form 1.2 Advises the employee to attach Medical Certificate if the duration of Sick Leave is six (6) days or more 1.3 Verifies the leave credit

None 5 minutes 2 minutes

Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division

275

balances 1.4 Certifies/signs the total leave balances 1.5 Forwards the signed Application Leave to the Chief Administrative Officer for approval/disapproval

Administrative Officer IV (HRMO II) Administrative Division


None 10 minutes Chief Administrative Officer (Division Chief) Administrative Division

1.7 Issues Certificate of Leave of Absence Without Pay (LWOP) if the leave credit balance is insufficient

None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

1.8 Notifies the employee concerned

None Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative

276

Division Administrative Officer IV (HRMO II) Administrative Division


2. Furnishes employee with the approved Application Leave

None Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

2.1 Encodes Application Leave in the Time Monitoring System 2.2 Updates the leave card 2.3 Files the approved Leave Application to the 201 file

None Administrative Officer II (HRMO I) Administrative Division

TOTAL None 24 minutes

Availment of Leave Monetization:

1. Submits the application for leave with signature of immediate supervisor (within the specified date in the

1. Greets the employee

None NA Administrative Personnel Administrative Division

1.1 Receives the application for leave 1.2 Evaluates the

None NA Administrative Officer II (HRMO I) Administrative

277

Memorandum) submitted application form 1.3 Advises the employee to attach a letter request stating the purpose of leave monetization if Sick Leave credits will be monetized 1.4 Verifies the leave credit balances 1.5 Certifies/signs the total leave balances 1.6 Forwards the signed leave form to the Chief Administrative Officer for approval/disapproval

Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division


None NA Chief Administrative Officer (Division Chief) Administrative Division

1.8 Issues Certificate of Leave of Absence Without Pay (LWOP) if the leave credit balance is insufficient 1.9 Notifies the employee concerned

None NA Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer 2) Administrative Division


2. Furnishes employee and Financial Management

None NA Administrative Officer II (HRMO I) Administrative

278

Division with the approved application for Leave

Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

2.1 Encodes leave application in the Time Monitoring System 2.2 Updates leave card 2.3 Files the approved application for leave to the 201 file

None NA Administrative Officer II (HRMO I) Administrative Division

TOTAL None

2. SUPPLY MANAGEMENT Toprovide employees the necessary information and guidelines in the

availment of office supplies.





Who may avail: All regular employees


WHERE TO SECURE

1. Accomplished Requisition and Issuance Slip (RIS) (3 Original) if Stocks are available

Supply Section, Administrative Division (3rd floor)

2. Purchase Request (4 Original Copies) If stocks are not available


279


PROCESSING TIME

PERSON RESPONSIBLE

If Stocks Available:

1. Submits the accomplished Requisition and Issuance Slip (RIS)

1. Receives the Requisition and Issuance Slip

None

1 minute Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division

1.1 Evaluates submitted RIS

5 minutes Administrative Aide VI (Store Keeper II) Administrative Division

1.2 Approves RIS 1 minute Administrative Officer V (Supply Officer III) Administrative Division

2. Receives the requested items/supplies

2. Issues requested items/supplies 2.1 Signs the Issuance column

None 30 minutes 1 minute

Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer

280

II) Administrative Division

3. Receives the copy of signed RIS

3. Furnishes client with the signed RIS

None 30 minutes Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division

3.1 Files the copy of RIS

None 5 minutes Administrative Aide VI (Store Keeper II) Administrative Division

TOTAL None 1 hour and 13 minutes

If Stocks are NOT Available:

1. Submits the accomplished Purchase Request (PR)

1. Receives the Purchase Request (PR) 1.1 Assigns control number of the PR

None 1 minute 1 minute

Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative

281

Division

1.2 Forwards the PR to the Chief Administrative Officer for instructions through a routing slip

None 1 minute Administrative Aide I (Utility Worker I) Administrative Division

1.3 Releases routing slip with instructions

None 1 hour Chief Administrative Officer (Division Chief) Administrative Division

1.4 Forwards to the Office of the Executive Director for the approval of the PR if the total amount of the request is less than ₱10,000.

None 2 minutes Administrative Aide I (Utility Worker I) Administrative Division

1.5 Forwards to the Office of the Chairperson for the approval of the PR if the total amount of the request is more than ₱10,000.


1.6 Processing Time of Procurement of Goods thru Shopping 52.1b applies (See p. __)

1.7 Awaits for the delivery of the requested items from the supplier

None 30 days Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative

282

Officer III (Supply Officer II) Administrative Division

1.8 Inspects the delivered items

None 30 minutes Administrative Aide I (Utility Worker I) Legal Division Transportation Development Officer II Technical Division

1.9 Accepts the delivered items

None 60 minutes Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division

1.10 Prepares Inspection and Acceptance Report (IAR) 1.11 Furnishes copy of the IAR to the Finance Division and COA


Administrative Aide VI (Store Keeper II) Administrative Division

1.12 Updates stock cards 1.13 Prepares Inventory Custodian


Administrative Aide VI (Store Keeper II) Administrative Division

283

Slip (ICS) if the amount is less than ₱15,000 or Property Acknowledgement Receipt (PAR) if the amount is more than ₱15,000

Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division

2. Accepts the requested item

2. Releases/issues the requested item 2.1 Files the copy of ICS and PAR


Administrative Aide VI (Store Keeper II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division

TOTAL None 30 days, 5 hours and 17 minutes

Note: Supply Management (if Supplies are NOT available) qualified for multi-stage

processing.

3. ISSUANCE OF SERVICE RECORDS AND OTHER

CERTIFICATION

To provide accurate information of employees’ service records and other

certification needed for whatever legal purposes.


284




Who may avail: All regular employees, including retired and resigned, OJT, Job Orders and Contract of Services


WHERE TO SECURE

Accomplished Request Form Administrative Division


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Request for Service Records:

1. Submits the accomplished request form

1. Greet the employee

None 1 minute Administrative Personnel Administrative Division

1.1 Receives the accomplished request form 1.2 Evaluates the needed certification to be issued

None 1 minute 5 minutes

Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

1.3 Retrieves the 201 file of the employee

None 2 minutes Administrative Officer III (Records Officer II)

1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for


Administrative Officer II (HRMO I) Administrative Division Administrative Officer III

285

signature (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division

1.6 Signs the certification


2. Receives the requested certification

2. Released the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee




Request for Certificate of Employment:




1.1 Receives the accomplished request form 1.2 Evaluates the



286

needed certification to be issued

Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division


None 2 minutes Administrative Officer III (Records Officer 2)

1.4 Prepares the requested certification 1.5 Forwards to the Chief Administrative Officer for signature




None 10 minutes Chief Administrative Officer Division Chief) Administrative Division


2. Released the signed certification 2.1 Files the received copy of the certification to



287

the 201 file of the employee

Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division


Request for Certificate of Appearance:








None 2 minutes Administrative Officer III (Records Officer II) Administrative Division

1.4 Prepares the requested certification

None 10 minutes

Administrative Officer II (HRMO I)

288

1.5 Forwards to the Chief Administrative Officer for signature

1 minute

Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division






Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division


Request for Certificate of

289

Completion for OJT:












290

Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division




2. Releases the signed certification 2.1 Files the received copy of the certification to the 201 file of the employee




Request for Certificate of No Pending Case:



None 1 minute Administrative Personnel Administrative

291

Division








Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative

292

Division Administrative Aide VI(Clerk III) Administrative Division








Request for Certificate of Abstract of Collection:




1.1 Receives the accomplished request form

None 1 minute

Administrative Officer II (HRMO I)

293

1.2 Evaluates the needed certification to be issued

5 minutes

Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III) Administrative Division





Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division Administrative Officer IV (HRMO II) Administrative Division Administrative Aide VI(Clerk III)

294








Administrative Officer III (Records Officer II) Administrative Division

Administrative Officer IV (HRMO II) Administrative Division

Administrative Aide VI(Clerk III) Administrative Division


4. REQUEST FOR REPRODUCTION OF DOCUMENTS

To provide the needed forms from different offices and division.





Who may avail: All Offices and Divisions


WHERE TO SECURE




FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submits the 1. Greets the None 1 minute Administrative

295

accomplished request form.

employee Division Aide VI (Printing Machine Operator II) Administrative Division

1.1 Receives and informs the employee to return on specific day or hour 1.2 Reproduces the requested documents

None 1 minute 4 hours

Administrative Division Aide VI (Printing Machine Operator II) Administrative Division

2. Receives reproduced documents with Notice of Completion

2. Releases the reproduced documents with Notice of Completion

None 1 hour Administrative Division Aide VI (Printing Machine Operator II) Administrative Division

TOTAL None 5 hours 2 minutes

5. PREPARATION FOR RECOGNITION OF COMMENDABLE ACTS

To give recognition to deserving employee/stakeholders of their

exemplary service to the public.





Who may avail: Board


Letter of Commendation PACD


PROCESSING TIME

PERSON RESPONSIBLE

1. Request Administration

1. Greets the Board Member/s or his/her

None 1 minute Administrative Personnel

296

Division to prepare the Certificate of Recognition

representative Administrative Division

1.1 Prepares the necessary Certificate of Recognition 1.2 Routes the Certificate of Recognition for signature of the Board 1.3 Informs the awardee/s of the scheduled place and time of awarding ceremony

None 30 minutes 2 hours 30 minutes

Administrative Aide VI (Clerk III) Administrative Division

2. Receives the Certificate of Recognition for the awarding ceremony

2. The Board awards the Certificate of Recognition to the awardee/s

None 5 minutes Administrative Aide VI (Clerk III) Administrative Division

TOTAL None 3 hours and 6 minutes

5. ISSUANCE OF PAYMENT ORDER SLIP FOR REFUND OF

CASH ADVANCE FOR TRAVEL


refund of cash advances for travel.

Office or

Division:



Type of

Transaction:


Who may avail: Employees


Liquidation Report (1 Original) Concerned Employee

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

297

1.Submits

Liquidation

Report

1.Receives

Liquidation

Report

1.1 Prepares the

Payment Order

Slip and forwards

to Accountant for

review

None 1 minute

5 minutes

Accounting Clerk

Financial and

Management

Division

1.2 Reviews and

signs the

Payment Order

Slip

None 3 hours Accountant III

Financial and

Management

Division

1.3 Logs the

Payment Order

Slip to Client for

payment to

Cashier


Financial and

Management

Division

2. Receives the

Payment Order

Slip

2. Releases the

Payment Order

Slip to Client for

payment to

Cashier


Financial and

Management

Division

TOTAL: None 3 hours and 8

minutes

6. PROCUREMENT OF GOODS THRU NEGOTIATED

PROCUREMENT -SMALL VALUE PROCUREMENT (SVP)

To procure goods/services where the amount of the Approved Budget for the

Contract (ABC) is less than 1 Million, thru Negotiated Procurement -Small Value

Procurement (SVP).

Office or

Division:



Type of

Transaction:


Who may avail: End-User/Implementing Unit

Relevant

issuances:

Republic Act 9194 (Government Procurement Reform Act)


298

1. Purchase Request (Government

Accounting Manual (GAM) Form)

Financial Management Division, 3rd Floor

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSIN

G TIME

PERSON

RESPONSIBLE

1. End-user

submits the

approved

Purchase

Request

1. Receives the

approved

Purchase Request

None 10 minutes Executive Assistant I

Procurement Unit

1.1Checks if

included in the

approved Annual

Procurement Plan

(APP)

1.2 Prepares and

facilitates the

approval of

Supplemental APP

–if not included in

the APP

None 30 minutes

2 weeks

Administrative Aide

VI

Procurement Unit

1.3 Posts in

Philippine

Government

Electronic

Procurement

System (Philgeps)

theRequest for

Quotations(RFQ)

1.4 Sends Request

for Quotations to at

least three (3)

suppliers

None 3 days

30 minutes

Computer

Programmer II

Procurement Unit

1.5 Receives

sealed quotations

None 10 minutes

Executive Assistant I

Procurement Unit

1.6 Forwards the

sealed quotations

received to the

BAC Members for

opening

None 30 minutes

Administrative Aide

VI

Procurement Unit

299

1.7 Facilitates the

opening of sealed

quotations


Procurement Unit

Financial Analyst III

Procurement Unit

1.8 Evaluates the

quotations

submitted

None 1 hour Administrative Aide

VI

Procurement Unit


Procurement Unit

1.9 Proceeds with

the evaluation of

quotation upon

receipt of at least

one (1) quotation

1.10 Prepares the

Abstract of

Quotations

1.11 Facilitates the

approval of the

BAC members on

the Abstract of

Quotations

1.12 Prepares the

Purchase Order

(P.O.)/Job

Order(J.O.)

1.13 Forwards the

P.O/J.O to the

Financial

Management

Division (FMD) for

funding

None 1 hour

30 minutes

1 hour

30 minutes

1 hour

Administrative Aide

VI

Procurement Unit

1.14 FMD prepares

the Obligation and

Request Status for

funding


Officer II

Budget Officer

Financial and

Management

Division

300

1.15 Forwards to

Accountant for

Certification of

Funds


Financial and

Management

Division

1.16 Forwards the

P.O. to the Board

Member/Authorize

d Representative

5 minutes Administrative Aide

VI

Financial and

Management

Division

1.17 Receives

Approved

Purchase

Order/Job Order

from BMC

1.18 Posts in

Philgeps the Award

and informs

supplier the

approved P.O/J.O

and directs

supplier to deliver

the item/s

None 5 minutes

15 minutes

Computer

Programmer II

Procurement Unit

1.19

Receives/Accepts

the item/s

delivered by

supplier


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V

(Supply Officer III)

Administrative

Division

2. Receives

/Accepts the

item/s from

Administrative

Division

2. Facilitates the

delivery of item/s to

end-user


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V


Administrative

301

Division

TOTAL: None 14 days, 2

hours and 40

minutes

7. PROCUREMENT OF PRINTING SERVICES FROM

RECOGNIZED GOVERNMENT PRINTERS (RGPS) THRU

AGENCY TO AGENCY MODE OF PROCUREMENT

To procure printing services for the printing of Accountable Forms and

Sensitive High Quality/Volume Requirements.

Office or

Division:



Type of

Transaction:



Relevant

issuances:






CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. End-user

submits the

approved

Purchase

Request

1. Receives the

approved

Purchase

Request

None 10 minutes Executive Assistant

I

Procurement Unit

1.1. Checks if

included in the

approved Annual

Procurement

Plan (APP)

1.2. Prepares

and Facilitates

the approval of

Supplemental

APP –if not

None 30 minutes

2 weeks

Administrative Aide

VI

Procurement Unit

302

included in the

APP

1.3. Posts in

Philgeps the

Request for

Quotations (RFQ)

1.4 Sends

Request for

Quotations to the

three (3)

Recognized

Government

Printers (RGPs),

namely, Bangko

Sentral ng

Pilipinas,

National Printing

Office, and APO

Production Unit,

Inc.

None 3 days

30 minutes

Computer

Programmer II

Procurement Unit

1.5 Receives

sealed quotations

None 10 minutes

Executive Assistant

I

Procurement Unit

1.6 Forwards the

sealed quotations

received to the

BAC Members

for opening

None 30minutes

Administrative Aide

VI

Procurement Unit

1.7 Facilitates the

opening of sealed

quotations

None 30 minutes Executive Assistant

I

Procurement Unit


Procurement Unit

1.8 Evaluates the

quotations

submitted

None 1 hour Financial Analyst III

Procurement Unit

1.9 Proceeds

with the

evaluation of


Procurement Unit

303

quotation upon

receipt of at least

one (1) quotation

1.10 Prepares

the Abstract of

Quotations

1.11 Facilitates

the approval of

the BAC

members on the

Abstract of

Quotations

1.12 Prepares

the Purchase

Order (P.O.).

1.13 Forwards

the P.O. to the

Finance

Management

Division for

Obligation of

Funds

None 30 minutes

1 hour

30 minutes

1 hour

Administrative Aide

VI

Procurement Unit

1.14 FMD

prepares the

Obligation and

Request Status

for funding


Officer II

Budget Officer

Financial and

Management

Division

1.15 Forwards to

Accountant for

Certification of

Funds


Financial and

Management

Division

1.16 Forwards

the P.O. to the

Board

Member/Authoriz

ed

Representative

5 minutes Administrative Aide

VI

Financial and

Management

Division

1.17 Receives

Approved

Purchase Order

None 5 minutes

Computer

Programmer II

Procurement Unit

304

1.18 Posts in

Philgeps the

Award the Notice

of Award to

supplier

15 minutes

1.17

Receives/Accept

s the item/s

delivered by

supplier


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V


Administrative

Division

2. Receives

/Accepts the

item/s from

Administrative

Division

2. Facilitates the

delivery of item/s

to end-user


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V


Administrative

Division

TOTAL: None 14 days, 2

hours and 40

minutes

8. PROCUREMENT OF GOODS THRU SHOPPING 52.1B

To procure goods/services where the amount of the Approved Budget for the

contract (ABC) is less than 1Million, thru Negotiated Procurement -Small Value

Procurement (SVP).

Office or

Division:



Type of

Transaction:


305


Relevant

issuances:






CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSIN

G TIME

PERSON

RESPONSIBLE

1. End-user

submits the

approved

Purchase

Request

1. Receives the

approved

Purchase Request


Procurement Unit

1.1 Checks if

included in the

approved Annual

Procurement Plan

(APP)

1.2 Prepares and

Facilitates the

approval of

Supplemental APP

–if not included in

the APP

None 30 minutes

2 weeks

Administrative Aide

VI

Procurement Unit


Procurement Unit

1.3 Posts in

Philgeps

theRequest for

Quotations(RFQ)

1.4 Sends Request

for Quotations to at

least three (3)

suppliers

None 3 days

30 minutes

Computer

Programmer II

Procurement Unit

1.5 Receives

sealed quotations

(at least three (3)

quotations are

necessary)

None 30 minutes


Procurement Unit

1.6 Forwards the

sealed quotations

received to the

BAC Members for

opening

None 30minutes

Administrative Aide

VI

Procurement Unit

306

1.7 Facilitates the

opening of sealed

quotations


Procurement Unit


Procurement Unit

1.8 Evaluates the

quotations

submitted

None 1hour Financial Analyst III

Procurement Unit

1.9 Prepares the

Abstract of

Quotations


approval of the

BAC members on

the Abstract of

Quotations

1.11 Prepares the

Purchase Order

(P.O.).

1.12 Forwards the

P.O. to the Finance

Management

Division for

Obligation of

Funds

None 30minutes

1 hour

30 minutes

1 hour

Administrative Aide

VI

Procurement Unit

1.13 FMD prepares

the Obligation and

Request Status for

funding


Officer II

Budget Officer

Financial and

Management

Division

1.14 Forwards to

Accountant for

Certification of

Funds

None 30 minutes Accountant III

Financial and

Management

Division

1.15 Forwards the

P.O. to the Board

Member/Authorize

d Representative

None 5 minutes Administrative Aide

VI

Financial and

Management

Division

307

1.16 Receives

Approved

Purchase Order.

1.17 Posts in

Philgeps the Award

the Notice of

Award to supplier

None 5 minutes

15 minutes

Computer

Programmer II

Procurement Unit

1.18 Receives

/Accepts the item/s

delivered by

supplier


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V


Administrative

Division

2. Receives

/Accepts the

item/s from

Administrative

Division

2. Facilitates the

delivery of item/s to

end-user


VI

(Storekeeper II)

Administrative

Division

Administrative

Officer V


Administrative

Division

TOTAL: None 14 days and

20 minutes

9. REQUEST FOR FRANCHISE VERIFICATION

To countercheck and validate the correctness of franchise record.





Who may avail: Technical Division, Legal Division, Franchise Planning and Monitoring Division, Office of the Executive Director and Office of the Board


308

Request Form ISMD Front Desk/Receiving, 2rd Floor


PROCESSING TIME

PERSON RESPONSIBLE

1. Gets and fills out Request Form from ISMD Front Desk/ Receiving

1. Provides the Request for Franchise Verification Form 1.1 Receives and Logs the Accomplished Request Form 1.2 Assists the employee in the waiting area

None 1 minute 10 minutes 1 minute

Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD

1.3 Searches for the Franchise Information in the Franchise Processing System 1.4 Prints Franchise Verification 1.5 Verifier signs the Franchise Verification 1.6 Transmits the Franchise Verification to the Approving Officer for signature

None 30 minutes 2 hours 15 minutes 5 minutes

Data Entry Machine Operator III ISMD Administrative Assistant II Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I Administrative Aide VI ISMD Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD

1.7 Approves None 15 minutes Information

309

Franchise Verification

Technology Officer III (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD Information Systems Researcher II ISMD

2. Receives Franchise Verification

2. Releases Franchise Verification

None 1 minute Administrative Aide VI ISMD Information Systems Researcher I ISMD Records Officer I ISMD


10. REQUEST FOR CERTIFIED TRUE COPY

To verify and check the authenticity of the franchise documents (Decisions,

Orders etc.) issued by the Board.





Who may avail: Technical, Legal and Franchise Planning and Monitoring

310

Division, Office of the Executive Director and Office of the Board


Request Form ISMD Front Desk/Receiving


CLIENT STEPS

AGENCY ACTIONS

CLIENT STEPS

1. Gets and Fills out Request Form from ISMD Front Desk/ Receiving

1. Provides and logs the Request for Certified True Copy 1.1 Assists the employee in the waiting area



1.2 Searches for the documents’ batch number 1.3 Retrieves the Original Document from file 1.4 Photocopy the Original Document

None 30 minutes 2 hours 5 minutes


1.5 Authenticates and signs the photocopied document

None 15 minutes Records Officer II ISMD Data Entry Machine Operator III ISMD

311

Information Systems Researcher I ISMD

1.6 Transmits the authenticated document to the Approving Officer

None 1 minute Records Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD

1.7 Approves Certified True Copy

None 15 minutes Information Technology Officer III (Division Chief) (Division Chief) ISMD Information Technology Officer I ISMD Statistician III ISMD Information Systems Analyst II ISMD

2. Receives Certified 2. Releases None 1 minute Records

312

True Copy Certified True Copy

Officer II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD Administrative Aide VI ISMD


COMPLEX TRANSACTIONS

11. HIRING OF EMPLOYEE/S

To select the most competent and eligible applicant to fill up the vacant

positions needed for the smooth and expeditious public service delivery.



313



Who may avail: All interested and qualified applicants, including persons with disability (PWD), members of indigenous communities, and those with diverse sexual orientation, gender identity and expression (SOGIE).


WHERE TO SECURE

Duly accomplished and notarized Personal Data Sheet (PDS) with recent passport-sized picture (CS Form 212, Revised 2017) (1 original copy)

Administrative Division (3rd floor) or can be downloaded at www.csc.gov.ph

Performance rating in the last rating period (if applicable) (1 Certified True Copy)

Respective concerned agency or division

Certificate of eligibility/rating/license (1 Photocopy)

Civil Service Commission (CSC) and/or Professional Regulation Commission (PRC)

Transcript of Records (1 Photocopy) Concerned School/College/University


PROCESSING TIME

PERSON RESPONSIBLE

Through walk-in:

1. Submits the application

1. Greets and receives the applicant 1.1 Evaluates the application letter and required supporting documents


Administrative Personnel Administrative Division Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division

1.2 If Requirements are complete: duly receives the evaluated application and inform the applicant for further notice through text or email

None 5 minutes Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer

http://www.csc.gov.ph/

314

If requirements are incomplete: Advises the applicant to comply and resubmits the complete requirements within the deadline, otherwise, the application will be denied

II) Administrative Division

Through e-mail:

1. Sends acknowledgment receipt 1.1 Evaluates the application letter and required supporting documents 1.2 If complete: advises the applicant to be notified on the status after the pre-evaluation If incomplete: advises the applicant to comply and resubmit the complete requirements within the deadline, otherwise, deny the application



Through regular, registered mail and other sources:

1. Receives the application 1.1 Evaluates the documents 1.2 If complete: advise the applicant


Administrative Officer II (HRMO I) Administrative Division Administrative Officer III

315

to be notified on the status after the pre-evaluation through e-mail, SMS or regular mail If incomplete: advises the applicant through e-mail, SMS or regular mail to comply and resubmit the complete requirements within the deadline, otherwise, the application will be denied

(Records Officer II) Administrative Division

1.3 Shortlisting of applicants If found qualified: Advises to take the pre-qualifying exam If found not qualified: Notifies the applicant for the denial of the application 1.4 Prepares list of shortlisted applicants



1.5 Informs the applicant for the place, time and date of the examination

None 4 hours Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division

2. Takes the exam

2. Administers pre-qualifying exam

None 2 days DOTr Human Resource Department

316

2.1 Checking and

Release results of the

pre-qualifying exam

2.2 Prepares the

matrix based on the

criteria for selection

including the results

of the written exam

None

2 days

15 days

Administrative Officer III (Records Officer II) Administrative Division

2.3 Prepares the notice of meeting and initial deliberation of the members of the HRMPSB

None 5 minutes Administrative Officer IV (HRMO II) Administrative Division

2.4 Actual conduct of the initial deliberation

None 1 day Human Resource Merit Promotion and Selection Board (HRMPSB)

2.5 Notify the shortlisted applicant for the scheduled Behavioral Evaluation Interview (BEI)

None 4 hours Administrative Officer II (HRMO I) Administrative Division Administrative Officer III (Records Officer II) Administrative Division

3. Undergoes an interview

3. Conducts Behavioral Evaluation Interview (BEI) 3.1 Assesses and deliberates the applicants

None 1 hour 3 hours

HRMPSB

3.2 Prepares the Minutes of Meeting and HRMPSB

None 5 days HRMPSB Secretariat

317

Resolution

3.3 Submits the results of the deliberation to the Approving Authority for further comments and approval

None 30 minutes Chief Administrative Officer Administrative Division

3.4 Prepares the Appointment papers

None 10 days Administrative Officer IV (HRMO II) Administrative Division

3.5 Informs the appointee to sign the position description form (PDF)

None 2 minutes Administrative Officer III (Records Officer 2) Administrative Division

4. Signs the Position Description Form (PDF)

4. Receives the signed PDF

None 1 minute Administrative Officer IV (HRMO II) Administrative Division

4.1 Presents the appointment papers and PDF to the Appointing Authority for approval

None Chief Administrative Officer (Division Chief) Administrative Division

4.2 Informs the appointee to take the Oath of Office


5. Signs the Oath of Office

5. Receives the signed Oath of Office


6. Assumes to Duty

6. Prepares the Certificate of Assumption for the signature of the respective Division/Section Chief to be attested


318

by the Head of Administrative Division/Section

TOTAL None Through walk-

in:

36 days, 1

hour and 8

minutes

Through e-

mail:

36 days, 1

hour and 7

minutes

Through

regular,

registered

mail and other

sources:

36 days, 1 hour and 7 minutes

Notes:

● Hiring of Employees is covered under pertinent Civil Service Rules and

Regulations.

● According to CSC Rules and regulations, the ideal processing time for

Recruitment, Placement and Selection of applicants is within nine (9) months.

● Processing time will depend on the number of positions and number of

applicants per position/s.

● Schedule of the initial deliberation is dependent on the availability of the

members of HRMPSB.

● The timeline set herein is presumed without any interruptions.

12. CERTIFICATION OF AVAILABILITY OF FUNDS FOR

PURCHASE REQUEST

The Financial and Management Division issues the certification of availability of

funds for the purchase of Maintenance and other Operating Expenses and Capital

Outlay

Office or Financial and Management Division, 3rd Floor

319

Division:

Classification: Complex Transaction

Type of

Transaction:


Who may avail: Procurement Unit


Approved Annual Procurement

Plan (1 Original)


Approved Purchase Request (1

Original)

PHILGEPS Request for Quotation

(1 Original)

Price quotations from at least three

(3) bonafide and reputable

manufacturers/suppliers/distributor

s (1 Original)

Abstract of Canvass (1 Original)

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Submits the

required

documents.

1. Receives

and checks

the required

documents

and forward to

Budget Unit for

preparation of

ORS.

None 1 minute Administrative Aide VI

Financial and

Management Division

1.2. Prepares

the Obligation

Request and

Status and

forward to

Head of

Accounting

Unit

None 45 minutes Budget Officer II

Financial and

Management Division

1.3. Reviews

and signs the

Purchase

Order/Job

Order on the

“Funds

Availability”

portion.


Financial and

Management Division

320

2. Receives the

Purchase

Order/Job Order

2. Logs and

release the

sign Purchase

Order/Job-

Order

None 2 minutes Administrative Aide VI

Financial and

Management Division

TOTAL: None 3 days and 48

minutes


CONTRACT OF SERVICE OR JOB ORDER

The Financial and Management Division issues the certification of availability

of funds for Contract of Service/Job Order.

Office or

Division:



Type of

Transaction:


Who may avail: Administrative Division


Contract of Service/Job Order Administrative Division, 3rd Floor

Personal Data Sheet

Transcript of Record

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSIN

G TIME

PERSON

RESPONSIBLE

1. Submits the

required

documents

1. Receives

the required

documents

and forward to

Head of

Accounting

Unit


Financial and

Management Division

1.1 Reviews

and signs the

Contract of

Service/ Job

Order on the

portion of

“Certification

of Availability

of Funds”


Financial and

Management Division

321

2. Receives the

signed contract

2. Logs and

release the

signed

contract of

service/job

order


Financial and

Management Division

TOTAL:

3 days and 3

minutes


PURCHASE REQUEST FOR THE CONTRACT OF PUBLIC

BIDDING

The Financial and Management Division issues the certification of

funds availability for the contract of Public Bidding.

Office or

Division:



Type of

Transaction:


Who may avail: Procurement Unit


Authenticated photocopy of the

approved APP


Invitation to Apply for Eligibility to

Bid

Letter of Intent

Results of Eligibility

Check/Screening

Bidding Documents

Terms of Reference

Minutes of Pre-Bid Conference

Agenda and/or Supplemental

Bulletins, if any

Bidders Technical and Financial

Proposals

Minutes of Bid Opening

Abstract of Bids

Post-Qualification Report of

Technical Working Group

322

BAC Resolution recommending

approval and approval by the Head

of the Procuring Entity of the

Resolution of the BAC

recommending award of contract

Notice of Award

Performance Security

Program of Work and Detailed

Estimates

Notice of Proceeds, indicating the

date

Detailed Breakdown of the ABC

Copy of the Approval PERT/CPM,

Network Diagram and detailed

computations of contract time

Post Qualification Evaluation Report Procurement Unit, 3rd Floor

Bid Evaluation Report

Notice of Award

Evidence of Invitation of three

observers in all stages of the

procurement process

Purchase Request

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Submits the

required

documents

1. Receives the

required

documents and

forward to Head

of Accounting

Unit for review


Financial and

Management Division

1.2. Reviews

and signs the

Contract on the

portion of

“Certificate of

funds

Availability”.


Financial and

Management Division

2. Receives the

signed Contract of

Service/Job Order

1.3. Logs and

release the

signed Contract

of service/Job

Order


Financial and

Management Division

TOTAL: 3 days and 4

323

minutes

15. PROCUREMENT PROCESS FOR GOODS THRU PUBLIC

BIDDING

Process of procuring goods where the Approved Budget for the Contract

(ABC) is 1Million and above.

Office or

Division:



Type of

Transaction:



Relevant

issuances:



1. Terms of Reference To be drafted by the End-user

2. Certificate of Available Funds

/Allotment


CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. End-users

submit the

approved

Terms of

Reference

1. Receives the

approved Terms of

Reference


Procurement Unit

1.1 Secures

Certificate of

Availability of

Funds/Allocation

from the Finance

Management

Division

1.2 Incorporates

the Terms of

Reference to the

Bidding

Documents

None 1 day

1 day


Procurement Unit

1.3 Reproduces at None 3 hours Administrative Aide

324

least 5 sets of

Bidding

Documents

(depends on the

number of bidders)

VI

Procurement Unit

1.4 Posts the

Approved

Invitation to Bid in

Philgeps, website

and Bulletin

Boards

None 7 days

Computer

Programmer II

Procurement Unit


Procurement Unit

1.5 Prepares

Invitation To

Observers

None 30minutes


Procurement Unit

1.6 Prepares

Notice of Meeting


Procurement Unit

1.7 Routes the

Notice of Meeting

1.8 Distributes

Invitation to

Observers

None 1hour

10 minutes

Administrative Aide

VI

Procurement Unit

1.9 Facilitates the

Pre-bid

Conference

None 1 hour Executive Assistant I

Procurement Unit


Procurement Unit

1.10 Issues

Supplemental Bid

Bulletin, if

necessary

None 2 hours Financial Analyst III

Procurement Unit

1.11 Posts

Supplemental Bid

Bulletin in

Philgeps, website

and bulletin

boards


Procurement Unit

Administrative Aide

VI

Procurement Unit


Acquisition of

Approved

Budget

30 minutes Computer

Programmer II

325

Bidding

Documents by

bidders

1.13 Directs the

bidder to secure

Payment Order

Slip from the

Finance

Management

Division and

proceed to the

Cashier for

payment of Bid

Documents

for the

Contract

PHP

500,000

and

below =

PHP 500

More

than PHP

500,000

up to 1

Million =

PHP

1,000

More

than PHP

1 Million

to 5

Million =

PHP

5,000

More

than 5

Million up

to 10

Million =

PHP

10,000

More

than 10

Million up

to 50

Million =

PHP

25,000

More

than 10

Million up

to 50

Procurement Unit


Procurement Unit

326

Million =

PHP

25,000

More

than 50

Million up

to 500

Million =

PHP

50,000

More

than

500

Million =

PHP

75,000

1.14 Receives a

copy of the Official

Receipt

1.15 Gives 1 set of

Bidding

Documents to the

bidder upon

presentation of

official receipt

None 10 minutes

10 minutes

Computer

Programmer II

Procurement Unit

1.16 Prepares

Checklists of

Requirements

None 30 minutes Financial Analyst III

Procurement Unit

1.17 Prepares

Invitation To

Observers

None 30minutes


Procurement Unit

1.18 Prepares

Notice of Meeting


Procurement Unit

1.19 Routes the

Notice of Meeting

1.20 Distributes

Invitation to

Observers

None 1hour

10 minutes

Administrative Aide

VI

Procurement Unit

1.21 Facilitates

Bid Opening thru


Procurement Unit

327

live streaming


Procurement Unit

1.22 Forwards the

Bidding

Documents to AC-

TWG for

evaluation

1.23 Receives the

Evaluation Report

from BAC-TWG

1.24Prepares BAC

Resolution for the

Issuance of Notice

for Post

Qualification

1.25 Issues Notice

for Post

Qualification to

Lowest Calculated

Bidder/Single

Calculated Bidder

1.26 Receives

Post Qualification

Documents

1.27 Forwards the

Post Qualification

Documents to

BAC-TWG for their

evaluation

1.28 Receives

Evaluation Report

from BAC-TWG

None 10minutes

10 minutes

1 hour

2 hours

10 minutes

10 minutes

10 minutes


Procurement Unit

Administrative Aide

VI

Procurement Unit


Procurement Unit


Procurement Unit


Procurement Unit, or

Administrative Aide

VI

Procurement Unit



Administrative Aide

VI

Procurement Unit



Administrative Aide

328

1.29 Prepares

BAC Resolution

for the Issuance of

Notice of Award

1.30 Issues Notice

of Award to

Lowest Calculated

Responsive

Bidder/Single

Calculated

Responsive Bidder

with notice to post

its Performance

Bond

1.31 Issues Notice

of Award to

Lowest Calculated

Responsive

Bidder/Single

Calculated

Responsive Bidder

with notice to post

its Performance

Bond

1.31 Receives the

Performance Bond

from the Supplier

and Checks the

amount indicated

in the

Performance

Bond,if

Cash/manager’s

check – 5% of the

bid price;

Callable Bond-

30% of the bid

price

2 hours

2 hours

2 hours

30 minutes

VI

Procurement Unit


Procurement Unit


Procurement Unit


Procurement Unit


Procurement Unit

329

1.32 Prepares

Contract

1 hour


Procurement Unit

1.33 Forwards

Contract to

Finance

Management

Division for

Funding

None 10 minutes

Administrative Aide

VI

Procurement Unit


Contract signing of

the Supplier

None 1 day Financial Analyst III

Procurement Unit

1.35 Forwards the

contract to the

Office of the

Chairperson for

signature/

approval


VI

Procurement Unit

1.36 Prepares

Notice to Proceed


Procurement Unit

1.37 Forwards the

Notice to Proceed

to the Office of the

HOPE(Head of

Procuring Entity)

None 10minutes Administrative Aide

VI

Procurement Unit

1.38 Issues Notice

To Proceed to the

Supplier


Procurement Unit

1.39 Posts in

Philgeps the

Award of Contract

to Supplier


VI

(Storekeeper II)

Administrative

Division


Procurement Unit

1.40 Receives

/Accepts the

item/s delivered by

supplier


VI

(Storekeeper II)

Administrative

Division

Administrative Officer

V

330


Administrative

Division

2. Receives

/Accepts the

item/s from

Administrative

Division

2. Facilitates the

delivery of item/s

to end-user

None 15 minutes Inspection

Committee

(Composed of

Members from

Different Divisions)

TOTAL: Approved

Budget

for the

Contract

PHP

500,000

and

below =

PHP 500

More

than PHP

500,000

up to 1

Million =

PHP

1,000

More

than PHP

1 Million

to 5

Million =

PHP

5,000

More

than 5

Million up

to 10

Million =

PHP

10,000

More

than 10

13 days, 5

hours and 25

minutes

331

Million up

to 50

Million =

PHP

25,000

More

than 10

Million up

to 50

Million =

PHP

25,000

More

than 50

Million up

to 500

Million =

PHP

50,000

More

than

500

Million =

PHP

75,000

16. DATA MANAGEMENT

To provide relative franchise information as the basis for policy

formulation/assessment governing public land transportation, monitoring, and

regulation of Public Utility Vehicles (PUVs).


332




Who may avail:

Technical, Legal and Franchise Planning and Monitoring Division, Office of the Executive Director and Office of the Board


Official Request Letter To be drafted by the requesting office

CLIENT STEPS

AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Sends the Official Request Letter

via e-mail:

1. Prints and Logs the Request Letter

None 1 minute Statistician III ISMD Information Systems Researcher I ISMD

transmits manually:

1. Receives and Logs the Request Letter 1.1 Forwards the Letter Request to the Division Chief


Administrative Aide VI ISMD Information Systems Researcher I

1.2 Evaluates and approves the Request 1.3 Endorses to the concerned personnel

None 1 day 5 minutes

Information Technology Officer III (Division Chief) ISMD

1.4 Prepares the requested data 1.5 Prints the report 1.6 Signs the report 1.7 Transmits the report to the Approving Officer

None 5 days 30 minutes 1 hour 5 minutes

Information Technology Officer III (Division Chief) ISMD Statistician III ISMD Records Officer II ISMD

333

Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD Information Systems Researcher I ISMD Records Officer I ISMD

1.8 Approves and reviews the report

None 4 hours Information Technology Officer III (Division Chief) ISMD

1.9 Prepares the official transmittal to the requesting office

None 30 minutes Information Technology Officer III (Division Chief) ISMD Statistician III ISMD Records Officer II ISMD Information Systems Researcher II ISMD Data Entry Machine Operator III ISMD Information Systems

334

Researcher I ISMD Records Officer I ISMD

via E-mail:

2. Acknowledges the receipt of the e-mail

2. Transmits the report

None 5 minutes Statistician III ISMD Information Systems Researcher I ISMD

transmits manually:

2. Receives the requested report

2. Transmits the report

None 15 minutes Administrative Aide VI ISMD Information Systems Researcher I ISMD

TOTAL: None 6 days 6 hours and 33 minutes

HIGHLY TECHNICAL TRANSACTIONS

17. CONDUCT OF SURVEY

To assess proposed new route or modification of route if justifiable or viable

and without conflict with existing routes. Take not that the proponent of the

route does not acquire exclusive right to apply should the requested route be

opened for application.

335

Division: Franchise Planning and Monitoring Division, Technical Section (RFRO)



Government-to-Government – G2G

Who may avail: Board and RFROs


Instructions from Chairperson/Board/Executive Director to conduct survey

Client (individual, corporation, cooperative,

consortium, etc.)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Inter-Regional Route

1. Chairperson/

Board/Executive

Director

instructs/directs

FPMD to conduct

survey/s on

specific routes.

1. FPMD

receives

instruction/mem

o from the

Chairperson/Bo

ard/Executive

Director.

1.1. FMPD

evaluates the

requested route

through:

Franchise

Verification/Che

cking existing

routes for

overlaps, type

number of units

plying existing

routes;

Proposed

route/s to be

checked against

other programs;

Route is plotted

None

1 hour

1 day

Admin. Officer I

FPMD

Transportation

Development

Officer I or II

FPMD

336

on a digitized

map to

determine

overlap. If route

is either

redundant or

violates 25%

overlap rule,

route is not for

opening/survey;

If a route is

found unique or

with peculiar

characteristics,

route will be

further

evaluated.

If proposed

route is

evaluated to

show evidence

of demand,

route is to be

revalidated

through survey

1.2 Surveys the

route

1.3. Analyzes

the result of

revalidation

survey

1.4 Submits

recommendatio

n to the NPMO

1.5 NPMO

3 days

4 days

2 days

2 days

1 day

2 hours

Transportation

Development

Officer I or II

FPMD

Transportation

Inspector

FPMD

Transportation

Development

Officer I or II

Engineer II

FPMD Chief

FPMD

Admin. Officer I

FPMD

PMO

337

drafts MC if the

route is

approved, or a

report if the

route is

disapproved, as

the case maybe

1.6 NPMO

submits the

draft MC/Report

to the Board for

approval

1.7 Board signs

the draft MC

with schedule

Pre-qualification

proceeding of

the opened

routes

1.8 Publication

of the MC

4 days

1 day

1 day

PMO

Chairperson

Board members

Administrative

Division

Intra-Regional Routes

1.NPMO

receives survey

reports from

RPMO for

evaluation,

approval and

recommendatio

n.

1.2 NPMO

checks the

surveyed routes

for approval

1.3 NPMO

drafts MC if the

route is

None

1 hour

11 days

1 day

PMO

PMO

PMO

338

approved, or a

report if the

route is

disapproved, as

the case maybe

1.4 NPMO

submits the

draft MC/Report

to the Board for

approval

1.5 Board signs

the draft MC

with schedule

Pre-qualification

proceeding of

the opened

routes

1.6 Publication

of the MC

1 day

5 days

1 day

Administrative

Division

Chairperson

Board members

TOTAL: None Inter-Regional Route 19 days and 3 hours Intra-Regional Route 19 days and 1 hour

18. CONDUCT OF TECHNICAL STUDY

Division: Franchise Planning and Monitoring Division, Technical Section (RFRO)




339

Who may avail: Board and RFROs

Relevant Issuances:


Instructions from Chairperson/Board/Executive Director to study case

Office of the Chairperson, Office of the Executive

Director, 3F LTFRB Central Office, East Avenue,

Quezon City for interregional routes

Office of the Regional Director, LTFRB RFRO

Address for intra-regional routes Case for study

Initial data

Leads for other necessary data


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Chairperson/Boa

rd/Executive

Director

instructs/directs

FPMD to conduct

survey on specific

routes

1. Evaluates case vis-à-vis data available and data still to be gathered Evaluates possible data sources including from proponent/requestor Designs data gathering tool

None

1 day

1 day

Transportation

Development

Officer I or II

FPMD

Transportation

Inspector

FPMD

1.1 Prepares study plan which includes data gathering, data processing techniques, possible hindrances, and expected date of submission

2 days Transportation

Inspector

FPMD

Transportation

Development

Officer I or II

FPMD

1.2 Proceeds with data gathering


Inspector

FPMD

340

Transportation

Development

Officer I or II

FPMD

1.3 Gathers, collates, tabulates data


Development

Officer I or II

FPMD

Engineer II

FPMD

1.4 Analyzes data, applies statistical treatment as necessary 1.5 Reviews findings and makes recommendations 1.6 Prepares report on analysis of case with recommendations

3 days

1 day

3 days

Transportation

Development

Officer I or II,

Engineer II

FPMD

Chief

Transportation

Development

Officer

(Division Chief)

FPMD

Transportation

Development

Officer I or II,

Engineer II

FPMD

2. Receives Report 2. Reviews, finalizes, submits report to Chairperson / Board / Executive Director

1 day Chief

Transportation

Development

Officer

(Division Chief)

FPMD

TOTAL: None 20 days

19. REQUEST FOR REPAIRS AND MAINTENANCE

To ensure the good condition of equipment and facilities of the Office.

341





Who may avail: All employees


Accomplished Request Form Administrative Division

List of Equipment for Repair Supply Section of the Administrative Division


PROCESSING TIME

PERSON RESPONSIBLE

For building facilities:




1.1 Evaluates and validates the requested repairs and maintenance

None 5 minutes Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

1.2 Repairs the damaged facilities 1.3 Submits the accomplished Notice of Completion to the Supply Officer

None 1 day 10 minutes

Administrative Division Aide VI (Printing Machine Operator II) Administrative Division

1.4 Records the accomplished Notice of Completion

None 10 minutes Administrative Aide VI (Storekeeper II) Administrative

342

Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

2. Receives a copy of the accomplished Notice of Completion

2. Releases the Notice of Completion to the requesting personnel 2.1 Files the received copy of the Notice of Completion


Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

TOTAL None 1 day, 51 minutes

For Office Equipment:




1.1 Evaluates and validates the requested repairs 1.2 Pre-canvasses and determines the exact specifications for the repairs

None 30 minutes 1 day

Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II)

343

1.3 Prepares purchase request 1.4 Forwards the purchase request to the procurement unit 1.5 Waits for the delivery of services from the awarded supplier 1.6 Repairs the equipment 1.7 Prepares the Inspection and Acceptance Report (IAR) 1.8 Receives the Delivery Report from the Supplier

10 minutes 5 minutes 15 days 2 days 15 minutes 15 minutes

Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

2. Receives Notice of Completion

2. Releases the Notice of Completion 2.1 Files the received copy of the Notice of Completion



TOTAL None 18 days, 1 hour and 46 minutes

For Service Vehicle (minor repair):

344




1.1 Receives the accomplished request form

None 1 minute Administrative Aide VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

1.2 Endorses to the in-charge of service vehicle


1.3 Evaluates the requested repair of the service vehicle 1.4 Accomplishes the Pre-Inspection Report of the service vehicle


Administrative Aide I (Utility Worker I) Administrative Division

1.5 Notes the Pre- None 2 minutes Administrative Aide

345

Inspection Report of the service vehicle 1.6 Prepares Requisition and Issuance Slip (RIS) and Petty Cash Voucher (PCV)

1 hour

VI (Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

1.6 Purchases the required materials needed for repair 1.7 Repairs the service vehicle 1.8 Prepares Waste Material Report 1.9 Prepares Post-Inspection Report

None 1 day 2 days 20 minutes 20 minutes


1.10 Prepares Notice of Completion


2. Receives the Notice of

2. Releases Notice of Completion

None 10 minutes

Administrative Aide VI

346

Completion 2.1 Files the received copy of the Notice of Completion

10 minutes

(Storekeeper II) Administrative Division Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

TOTAL None 3 days, 3 hours and 4 minutes

For Service Vehicle (major repair):




1.1 Receives the accomplished request form 1.2 Endorses to the in-charge of service vehicle



1.3 Evaluates the requested repair of the service vehicle 1.4 Accomplishes



347

the Pre-Inspection Report of the service vehicle

1.5 Notes the Pre-Inspection Report of the service vehicle 1.6 Prepares Purchase Request (PR)



1.7 Forwards the Purchase Request to the Office of the Chairperson


1.8 Approves the Purchase Request

None 1 day Chairperson Office of the Chairperson

1.9 Forwards the signed Purchase Request to the Administrative Division

None 5 minutes Administrative Officer IV (HRMO II) Office of the Chairperson

1.10 Conducts repair of the service vehicle

N/A N/A Supplier

1.11 Prepares Waste Material Report 1.12 Prepares Post-Inspection report



1.13 Prepares Notice of Completion

None 5 minutes Administrative Aide VI (Storekeeper II) Administrative Division

348

Administrative Officer III (Supply Officer II) Administrative Division Administrative Officer V (Supply Officer III) Administrative Division

2. Receives the Notice of Completion

2. Releases Notice of Completion 2.1 Files the received copy of the Notice of Completion



TOTAL None 1 day, 6 hours and 7 minutes

20. PAYROLL PREPARATION FOR PAYMENT OF

COMPENSATION AND BENEFITS

The Financial and Management Division prepares the payroll for payment of

personnel compensation and benefits including the monthly Salaries, Representation

and Transportation Allowance (RATA), Personnel Economic Relief Allowance

(PERA) of board officials and employees.

349



Type of Transaction: Government-to-Government – G2G

Who may avail: Officials and Employees


Duly signed and accomplished

Daily Time Record(DTR)


For Days On Leave Of Absence

Approved Application for

Leave/Compensatory Time Off

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits

Certification of

Exhausted Leave

Credits,

Certification of

employee’s loan

deductions

1. Receives

the

Certification of

Exhausted

Leave Credits,

Certification of

employee’s

loan

deductions


VI

Financial and

Management

Division

1.1 Computes

deduction

based on

absences

without pay

(e.g.

tardiness,

under time,

unauthorized

absence/leave

, leave without

pay)

1.2 Checks

billing

statement of

loans (e.g.

GSIS, HDMF,

LBP,

TESALAI,

COOP) for

None 7 hours Administrative Officer

I

Financial and

Management

Division

350

inclusion in

the payroll

deduction

1.3 Prepares

payroll

summary

which include

monthly

salary/cost of

service

earned,

mandatory

deductions

(e.g.

withholding

tax, premium

contributions),

and other

deductions

(e.g. loan

amortization,

absences,

Leave Without

Pay (LWOP)

1.4 Prepares

three (3)

copies

Obligation

Request

(ORS) to be

attached to

the payroll


III (Budget Officer II)

Financial and

Management

Division

1.5 Prepares

four (4) copies

of

Disbursement

Voucher (DV)

to be attached

to the payroll

None 2 hours Accounting Clerk

Financial and

Management

Division

1.6 Reviews

and certifies

None 1 day Administrative Officer

V

351

correctness of

payroll

summary

If with error,

returns the

payroll

summary to

personnel

action staff for

correction.

If in order,

forwards the

signed payroll

summary to

the AA III for

tracking and

onward

endorsement

to approving

authority

(Budget Officer IV)

Financial and

Management

Division

1.7 Once

payroll is

approved,

payroll , ORS

and DV are

forwarded to

Chief

Administrative

Officer for

signature of

Box A


Financial and

Management

Division

1.8 Signs the

payroll, ORS

and DV

None 2 hours Chief Administrative

Officer

(Division Chief)

Financial and

Management

Division

2. Submits payroll,

ORS, DV together

2. Receives

payroll, ORS,


VI

352

with the signed

Advice to Credit

Requested

Amount by the

Chief Admin

Officer.

DV together

with the

signed Advice

to Credit

Requested

Amount

Financial and

Management

Division

2.1 Forwards

ORS to

Budget Unit

for obligation

and signature

of Budget

Officer in Box

B

None 45 minutes Administrative Officer

V (Budget Officer IV)

Financial and

Management

Division

2.2 Forwards

DV to

Accounting

Unit for

disbursement

and signature

of Accountant

in Box B and

onward

endorsement

to the Agency

Head/Authoriz

ed

Representativ

e


Financial and

Management

Division

2.3 Once

approved for

disbursement,

prepares

payroll

register using

Landbank of

the Philippines

(LBP) Findes

None 1 day Administrative Officer

III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

353

Assistant II

Administrative

Division

2.4 Forwards

payroll

register to

Cash Unit for

preparation of

List of Due

and

Demandable

Accounts

Payable-

Advice to

Debit Account

(LDDAP-ADA)


III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

3. Submits

LDDAP-ADA,

SLIIE and ACIC

3. Receives

and signs

LDDAP-ADA,

SLIIE and

ACIC and

onward

endorsement

to Accountant

and Agency

Head /

Authorized

Representativ

e


Officer

(Division Chief)

Financial and

Management

Division

3.1 Once

LDDAP-ADA

is approved,

delivers

LDDAP-ADA,

SLIIE, ACIC to

LBP for

crediting to

employee

payroll

None 2 days LBP staff

354

account

TOTAL: None 7 days

21. PAYROLL PREPARATION FOR PAYMENT OF REGULAR

JOB ORDER AND CONTRACT OF SERVICE

The Financial and Management Division prepares the payroll for payment of

Regular Job-Order and Contract of Services.



Type of

Transaction:


Who may avail: Officials and Employees

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE




Computation of Payroll

Copy of Duly signed and notarized

Contract of Service/Job Order (for

first payment and renewal)

Duly sign Certificate of Assumption

For Days On Official Business

Travel Order

Locator Slip

Certificate of Appearance

Post Travel Report

For Missing Entries In DTR

Manual Log book

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required

documents

1. Receives

and checks

completeness

of the required

documents

and forward to

budget unit for

preparation of


VI

Financial and

Management

Division

355

ORS

1.1 Prepares

three (3)

copies

Obligation

Request and

Status (ORS)

to be attached

in the payroll

None 2 hours Budget Officer IV

(Budget Officer II)

Financial and

Management

Division

1.2 Prepares

four (4) copies

Disbursement

Voucher (DV)

to be attached

in the payroll


Financial and

Management

Division

1.3.Reviews

and certifies

correctness of

payroll

summary.

If with error,

returns the

payroll

summary to

personnel

action staff for

correction.

If in order,

forwards the

signed payroll

summary to

the AA III for

tracking and

onward

endorsement

to approving

authority

None 4 days Administrative Officer

II

Financial and

Management

Division


IV

Financial and

Management

Division


V

(Budget Officer IV)

Financial and

Management

Division

1.4.Once

payroll is

approved,

payroll , ORS

and DV are


Financial and

Management

Division

356

forwarded to

Chief

Administrative

Officer for

signature of

Box A

1.5 Signs the

payroll, ORS

and DV

None 45 minutes Chief Administrative

Officer

(Division Chief)

Administrative

Division

2.Submits payroll,

ORS, DV together

with the signed

Advice to Credit

Requested

Amount by the

Chief Admin

Officer

2. Receives

payroll, ORS,

DV together

with the

signed Advice

to Credit

Requested

Amount and

forwards to

Budget Unit

for signature

of the Box B

of ORS


VI

Financial and

Management

Division

2.1 Signs the

Box B of ORS

and retain the

second copy

for filling and

forward to

Accounting

Unit for

signature of

BOX C of DV


III (Budget Officer II)

Financial and

Management

Division

2.2 Reviews

and signs the

four copies of

DV in BOX C


Financial and

Management

Division

2.3 Records in

the logbook

the approved

DV and


VI

Financial and

Management

357

onward

endorsement

to the Head of

Agency/

Authorized

Representativ

e

Division

3. Submits

LDDAP-

ADA/SLIIE/FDES

Checks/ACIC

3. Receives

the LDDAP-

ADA/SLIIE

Checks/ACIC


VI

Financial and

Management

Division

3.1 Reviews

the

correctness of

amount in

checks or

LDDAP-ADA

and signs in

the “Approved

by” portion of

ACIC or “

“Certified

Correct”

portion of the

LDDAP-ADA,

SLIIE and

FDES


Officer

(Division Chief)

Financial and

Management

Division

3.2 Forwards

the signed

LDDAP-

ADA,SLIIE,FD

ES or Checks

and ACIC to

Head of

Agency/Autho

rized

Representativ

e for counter-

signing


VI

Financial and

Management

Division

358

4. Submit signed

LDDAP-

ADA/SLIIE

Checks/ACIC

4. Receives

duly signed

LDDAP-

ADA/SLIIE

Checks/ACIC


III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.1 Reviews

the

completeness

of signatures

in Checks and

ACIC or

LDDAP-ADA,

SLIIE and

FDES


III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.2 Forwards

the Checks or

LDDAP-AD

and ACIC or

SLIIE and

FDES in

Authorized

Government

Bank

(LANDBANK

OF THE

PHILS)

None 1 day LBP Staff

359

TOTAL: None 7 days

22. PAYROLL PREPARATION FOR PAYMENT OF SPECIAL

PROJECT JOB ORDER AND CONTRACT OF SERVICE

The Financial and Management Division prepares the payroll for payment of Special

Project Job-Order and Contract of Services



Type of

Transaction:


Who may avail: Job Order and Contract of Service

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE



Project Management Office

Computation of Payroll

Copy of duly signed and notarized

Contract of Service/Job Order (for

first payment and renewal)

Duly signed Certificate of

Assumption (for first payment)

For days on official business

Travel Order

Locator Slip

Certificate of Appearance

Post Travel Report

For missing entries in DTR

Manual Log book

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1.Submits the

required

documents

1. Receives

and checks

completeness

of the required

documents

and forward to


VI

Financial and

Management

Division

360

budget unit for

preparation of

ORS

1.1

Preparation of

three copies

Obligation

Request and

Status (ORS)

to be attached

in the payroll

None 2 hours Budget Officer IV

(Budget Officer II)

Financial and

Management

Division

1.2 Prepares

four (4) copies

Disbursement

Voucher (DV)

to be attached

in the payroll


Financial and

Management

Division

1.3 Reviews

and certifies

correctness of

payroll

summary.

If with error,

returns the

payroll

summary to

personnel

action staff for

correction.

If in order,

forwards the

signed payroll

summary to

the AA III for

tracking and

onward

endorsement

to approving

None 4 days Administrative Officer

II

Financial and

Management

Division


IV

Financial and

Management

Division


V

(Budget Officer IV)

Financial and

Management

Division

361

authority

1.4 Once

payroll is

approved,

payroll , ORS

and DV are

forwarded to

Chief

Administrative

Officer for

signature of

Box A


Financial and

Management

Division

1.5 Signs the

payroll, ORS

and DV

None 45 minutes Chief Administrative

Officer

(Division Chief)

Administrative

Division

2.Submits payroll,

ORS, DV together

with the signed

Advice to Credit

Requested

Amount by the

Chief Admin

Officer

2. Receives

payroll, ORS,

DV together

with the

signed Advice

to Credit

Requested

Amount and

forwards to

Budget Unit

for signature

of the Box B

of ORS


VI

Financial and

Management

Division

2.1 Signs the

Box B of ORS

and retain the

second copy

for filling and

forward to

Accounting

Unit for

signature of

BOX C of DV

None 2 hours Budget Officer III

Financial and

Management

Division

362

2.2 Reviews

and signs the

four copies of

DV in BOX C


Financial and

Management

Division

2.3 Record in

the logbook

the approved

DV and

onward

endorsement

to the Head of

Agency/

Authorized

Representativ

e


VI

Financial and

Management

Division

3.Submits

LDDAP-

ADA/SLIIE

Checks/ACIC

3.Receives

the LDDAP-

ADA/SLIIE

Checks/ACIC


VI

Financial and

Management

Division

3.1 Reviews

the

correctness of

amount in

checks or

LDDAP-ADA

and signs in

the “Approved

by” portion of

ACIC or “

“Certified

Correct”

portion of the

LDDAP-ADA,

SLIIE and

FDES


Officer

(Division Chief)

Financial and

Management

Division

3.2 Forwards

the signed

LDDAP-

ADA,SLIIE,FD

ES or Checks


VI

Financial and

Management

Division

363

and ACIC to

Head of

Agency/Autho

rized

Representativ

e for counter-

signing

4. Submit signed

LDDAP-

ADA/SLIIE

Checks/ACIC

4. Receives

duly signed

LDDAP-

ADA/SLIIE

Checks/ACIC


III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.1 Reviews

the

completeness

of signatures

in Checks and

ACIC or

LDDAP-ADA,

SLIIE and

FDES


III (Cashier II)

Administrative

Division


I (Cashier I)

Administrative

Division

Administrative

Assistant II

Administrative

Division

4.2 Forwards

the Checks or

LDDAP-AD

and ACIC or

SLIIE and

None 1 day LBP Staff

364

FDES in

Authorized

Government

Bank

(LANDBANK

OF THE

PHILS)

TOTAL: None 7 days

23. PROCUREMENT PROCESS FOR CONSULTING

SERVICES THRU PUBLIC BIDDING

To procure Consulting Services, where the Approved Budget for the Contract

(ABC) is 1Million and above.

Office or

Division:



Type of

Transaction:


Who may

avail:

End-User/Implementing Unit

Relevant

issuances:



1. Terms of Reference To be drafted by the End-user

2. Certificate of Available Funds

/Allotment


CLIENT

STEPS

AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. End-users

submits the

approved

Terms of

Reference

1. Receives the

approved Terms

of Reference

1.1 Secures

Certificate of

Availability of

Funds/Allocation

None 10 minutes

1 day


Procurement Unit

Accountant III

Financial and

Management

Division

365

from the Finance

Management

Division

1.2 Incorporates

the Terms of

Reference to the

Bidding

Documents.

None 1 day Financial Analyst III

Procurement Unit

1.3 Reproduces at

least 5 sets of

Bidding

Documents

(depends on the

number of

bidders)

None 3 hours Administrative Aide

VI

Procurement Unit

1.4 Posts

theApproved

Expression of

Interest (Part 1 of

the Bidding

Documents) in

Philgeps, website

and Bulletin Board

None 7 days


Procurement Unit

1.5 Facilitates the

acquisition of

Bidding

Documents (Part

1)

Approved

Budget for

the

Contract

PHP

500,000

and below

= PHP

500

More than

PHP

500,000

up to 1

Million =

PHP

1,000

More than

19 days Financial Analyst III

Procurement Unit


Procurement Unit

Administrative Aide

VI

Procurement Unit

Data Encoder

Procurement Unit

366

PHP 1

Million to

5 Million =

PHP

5,000

More than

5 Million

up to 10

Million =

PHP

10,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

50 Million

up to 500

Million =

PHP

50,000

More than

500

Million =

PHP

75,000

1.6.Prepares

Invitation to attend

the Opening of

Eligibility

Documents to


Procurement Unit

367

observers

1.7. Prepares

Notice of Meeting

to BAC Members


Procurement Unit

1.8. Routes the

Notice of Meeting

None 1hour Administrative Aide

VI

Procurement Unit

1.9 Facilitates the

Opening of

Eligibility

Documents for

Short listing

1.10 Forwards the

Eligibility

Documents to

BAC-TWG

None 1 hour

2 hours


Procurement Unit


Procurement Unit

1.11 BAC-TWG

evaluates the

Eligibility

Documents and

submits shortlisted

list of consultants

to BAC-Secretariat

(Procurement

Section)

None BAC-Technical

Working Group

1.12 Receives

Reports on

Shortlisted

Consultants

1.13 Prepares

BAC Resolution

on the Shortlisted

Consultants

1.14 Issues Notice

of Shortlisting to

Shortlisted

Consultants

.

1.15 Prepares

Part 2 of the


Procurement Unit

368

Bidding

Documents

1.16 Posts thePart

2 of the Bidding

Documents in

Philgeps, website

and Bulletin

Boards

1.17 Prepares

Invitation to attend

the Pre-Bid to

observers

1.18 Prepares

Notice of Meeting

to BAC Members


Procurement Unit

1.19 Routes the

Notice of Meeting

None 1hour Administrative Aide

VI

Procurement Unit

1.20 Facilitates

the conduct of the

Pre-Bid

Conference


Procurement Unit


Procurement Unit

1.21 Issues

Supplemental Bid

Bulletin, if

necessary

1.22 Posts

Supplemental Bid

Bulletin in

Philgeps, website

and Bulletin

Boards

1.23 Facilitates

the acquisition of

Bidding

Documents by

bidders

Approved

Budget for

the

Contract

PHP

500,000

and below

= PHP

500

More than

PHP

500,000

up to 1

Million =

PHP

1,000

More than

2 hours

1 hour

1 hour


Procurement Unit



Data Encoder

Procurement Unit


Procurement Unit/


Procurement Unit/

Data Encoder

369

PHP 1

Million to

5 Million =

PHP

5,000

More than

5 Million

up to 10

Million =

PHP

10,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

50 Million

up to 500

Million =

PHP

50,000

More than

500

Million =

PHP

75,000

Procurement Unit/

Administrative Aide

VI

Procurement Unit

1.24 Preparation

of Payment Order

Slip (POS)

None 15 minutes


II

Financial and

Management

Division

370

1.25 Forward to

Accountant for

Certified

Correctness

1.26 Payment of

Bidding

Documents

1.27 Receives a

copy of the Official

Receipt

1.28 Gives 1 set of

Bidding

Documents to the

bidder upon

presentation of

Official Receipt

5 minutes

1 hour

10 minutes

5 minutes

Accountant III

Financial and

Management

Division

Cashier

Administrative

Division


V


Administrative

Division


Procurement Unit

1.29 Prepares

Checklists of

Requirements

10 minutes Financial Analyst III

Procurement Unit

1.30 Facilitates

Opening of

Technical

Proposals of the

Bidding

Documents

Opening thru live

streaming

1 hour Financial Analyst III

Procurement Unit

1.31 Preparation

of the Minutes of

the Meeting

1 day Executive Assistant I

Procurement Unit

1.32 Forwards the

Bidding

Documents

(Technical

Proposals) to

BAC-TWG for

evaluation

10minutes Administrative Aide

VI

Procurement Unit

1.33 Receives the 10 minutes Financial Analyst III

371

Evaluation Report

from BAC-TWG

1.34 Prepares

BAC Resolution

for the Approval of

Technical

Proposals and

Opening of

Financial

Proposals

1.35 Prepares

Invitation To

Observers

1 hour

30 minutes

Procurement Unit

1.36 Prepares

Notice of Meeting


Procurement Unit

1.37 Routes the

Notice of Meeting

1.38 Distributes

Invitation to

Observers

None 1hour

10 minutes

Administrative Aide

VI

Procurement Unit

1.39 Facilitates

the Opening of the

Financial

Proposals thru live

streaming


Procurement Unit


Procurement Unit

1.40 Forwards the

Bidding

Documents

(Financial

Proposals) to

BAC-TWG for

evaluation

1.41 Receives the

Evaluation Report

from BAC-TWG

1.42 Prepares

BAC Resolution

for the Approval of

Financial


Procurement Unit

372

Proposals and

Negotiation with

the Highest Rated

Bidder/ Single

Rated Bidder

1.43 Prepares

Invitation To

Observers

None 30minutes


Procurement Unit

1.44 Prepares

Notice of Meeting


Procurement Unit

1.45 Routes the

Notice of Meeting

1.46 Distributes

Invitation to

Observers

None 1hour

10 minutes

Administrative Aide

VI

Procurement Unit

1.47 Facilitates

the negotiation of

the

Highest Rated

Bidder/ Single

Rated Bidder with

the BAC

None 2 hours Executive Assistant I

Procurement Unit


Procurement Unit

1.48 Issues Notice

for Post

Qualification to

Highest Rated

Bidder/ Single

Rated Bidder

1.49 Receives

Post Qualification

Documents

None 2 hours

5 minutes


Procurement Unit


Procurement Unit

1.50 Forwards the

Post Qualification

Documents to

BAC-TWG for

their evaluation


VI

Procurement Unit

1.51 Receives

Evaluation Report

from BAC-TWG

1.52 Prepares

BAC Resolution

None 10minutes

2 hours




Procurement Unit

373

for the Issuance of

Notice of Award

1.53 Issues Notice

of Award to

Highest Rated

Responsive

Bidder/ Single

Rated Responsive

and directs bidder

to post its

Performance Bond

1.54 Receives the

Performance Bond

from the Supplier

1.55 Checks the

amount indicated

in the

Performance

Bond, if

Cash/manager’s

check – 5% of the

bid price;

Callable Bond-

30% of the bid

price

1.56 Prepares

Contract

2 hours

10 minutes

1 hour


Procurement Unit


Procurement Unit


Procurement Unit


Procurement Unit


Procurement Unit

1.57 Forwards

Contract to

Finance

Management

Division for

Funding


VI

Procurement Unit

1.58 Facilitates

the Contract

Signing of the

winning bidder

None Financial Analyst III

Procurement Unit

374

1.59 Forwards the

contract to the

Office of the

Chairperson for

signature/

approval


VI

Procurement Unit

1.60 Prepares

Notice to Proceed


Procurement Unit

1.61 Forwards the

Notice to Proceed

to the Office of the

HOPE(Head of

Procuring Entity)


VI

Procurement Unit

1.62 Issues Notice

To Proceed to the

Contractor


Procurement Unit

1.63 Posts in

Philgeps the

Award of Contract

to the Contractor


Procurement Unit

2. Avails the

services of the

Consultant

2. Notifies the

Consultant on the

start of its contract


Procurement Unit

TOTAL: Approved

Budget for

the

Contract

PHP

500,000

and below

= PHP

500

More than

PHP

500,000

up to 1

Million =

PHP

1,000

More than

PHP 1

Million to

33 days, 5

hours and 20

minutes

375

5 Million =

PHP

5,000

More than

5 Million

up to 10

Million =

PHP

10,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

10 Million

up to 50

Million =

PHP

25,000

More than

50 Million

up to 500

Million =

PHP

50,000

More than

500

Million =

PHP

75,000

Note:

This transaction is covered by Republic Act 9184 (AN ACT PROVIDING FOR

THE MODERNIZATION, STANDARDIZATION AND REGULATION OF THE

376

PROCUREMENT ACTIVITIES OF THE GOVERNMENT AND FOR OTHER

PURPOSES).

24. ICT RESOURCES, DATABASE AND NETWORK

MAINTENANCE

To maintain the operability of computer resources of the agency.





Who may avail:

Employees from Central Office and RFROs


Request Form, if Central Office (1 Original)

ISMD Front Desk/Receiving, 3rd Floor

Letter Request, if Regional Franchising & Regulatory Office (1 Original)

To be drafted by the Regional Office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

CENTRAL OFFICE

1. Gets and fills out Request Form from ISMD Front Desk/ Receiving

1. Provides the Request for ICT Repairs and Maintenance Form and logs the Accomplished Request Form 1.1 Informs the concerned personnel for ICT Repairs and Maintenance



1.2 Technical Team attends to the requested ICT repairs/ maintenance 1.3 Testing


Information Technology Officer II ISMD Computer Operator III ISMD

377

If the equipment is working:

2. Signs the ICT Repairs and Maintenance to acknowledgment

2.Gives to the client the accomplished ICT Repairs and Maintenance Form

None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD

If the equipment is not working:

2. Gives the ICT Equipment to the Technical Team

2. Retrieves the ICT Equipment 2.1 Performs advanced technical diagnosis of the equipment



If working after advanced technical diagnosis:


3. Gives to the client the accomplished ICT Repairs and Maintenance Form


If not working after advanced technical diagnosis:

3. Prepares Repairs and Maintenance Report recommending the repair/replacement of ICT Equipment/Parts

None 1 day Information Technology Officer II ISMD Computer Operator III ISMD

4. Receives the copy of the repairs and maintenance report

4. Gives a copy of the repairs and maintenance report to the end user


5. Requests for the procurement of the ICT Equipment/

5. Installation of ICT Parts/Set up the ICT Equipment

None 15 days *depends on the delivery of the equipment

Information Technology Officer II ISMD Computer Operator

378

Parts or parts III ISMD


6. Gives to the client the accomplished ICT Repairs and Maintenance Form


TOTAL: None 19 days 1 hour and 27 minutes

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

REGIONAL FRANCHISING AND REGULATORY OFFICE (RFROs)

If via e-mail:

1. Send the Request Letter

1. Prints and Logs the Request Letter

None 1 minute Statistician III ISMD Information Systems Researcher I ISMD Systems Researcher I ISMD

If via courier:

1. Receives and Logs the Request Letter 1.1 Forwards the Request Letter to the Division Chief


Administrative Aide VI ISMD Information Systems Researcher I ISMD Administrative Aide VI ISMD

1.2 For evaluation and approval of the Division Chief 1.3 Endorse to the

None 3 days 30 minutes

Information Technology Officer III (Division Chief) ISMD

379

Technical Team for remote troubleshooting/ over the phone troubleshooting (initial action)

2. Confirms the schedule

2. Informs/ coordinates to the RFRO for the remote access/ over the phone troubleshooting schedule 2.1 Conducts the actual troubleshooting remotely 2.2 Testing

None 1 hour 1 day 4 hours


If the equipment is working:

3. Acknowledges the completion of the repair and maintenance

3. None 1 minute Information Technology Officer II ISMD Computer Operator III ISMD

If the equipment is not working:

3. Creation of Technical Team

None 1 hour Information Technology Officer III (Division Chief) ISMD Computer Operator III ISMD

3.1 Coordinates with the RFRO for the schedule of deployment

None 1 hour Statistician III ISMD Computer Operator III ISMD Information Systems Researcher I

380

ISMD

3.2 Endorses to the Office of the Chairperson for the Issuance of Office/Travel Order for the Technical Team

None 4 days Information Technology Officer III (Division Chief) ISMD

3.3 Technical Team attends to the requested ICT repairs/ maintenance 3.4 Testing

None 10 days *includes travel time 4 hours


4. Issues Certificate of Appearance or Work/Task Completed

4. Provides the information for the root cause of issue and proactively educate the end user


TOTAL: None 19 days, 3 hours and 50 minutes

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback? 1. Get Client Feedback Form at Public

Assistance and Complaints Desk

(PACD) or visit LTFRB website feedback

section at ltfrb.gov.ph.

2. Fill-up Client Feedback Form.

3. Drop the filled-up form at the Suggestion

381

Box located inside the PACD.For online,

click the submit button.

How feedbacks are processed? 1. Feedbacks/suggestions will be

forwarded to the Administrative Division

every Friday.

2. The Administrative Division will evaluate

the feedbacks/suggestions received.

3. The Administrative Division will forward

to concerned division for appropriate

action.

Contact Info: 1342

E-mail address:

[email protected]

How to file a complaint? File a complaint through:

● 24/7 Hotline 1342

● www.ltfrb.gov.ph

● LTFRB Facebook page

● Walk in (highly encouraged)

How complaints are processed? Please see Table on Resolution of Complaints

Received

Contact Information of CCB, PCC, ARTA 8888- Presidential Complaints Center

0908-8816565- CSC Contact Center ng Bayan

478-5093 – Anti-Red Tape Authority

PROCESSING OF COMPLAINTS

Process of handling and resolving complaints received by the agency.

Office or Division: PACD / LEGAL DIVISION and BOARD EN BANC


Type of Transaction: Government-to-Client

Who may avail: All persons or entities who have a cause of action against

382

Franchise Holders/PUV Operators


Notarized Complaint Sheet Public Assistance and Complaints Desk (PACD), Ground Floor

Relevant Evidence, if any, i.e. Police Report, Vehicle Damage Estimate, Photographs, copy CCTV Footage saved in USB or CD, Statement of Witnesses

Client Highway Patrol Group Headquarters

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Complainant files a Report through the following medium: a. Written b. SMS c. Facebook Message d. Email e. Phone Call f. 24/7 Hotline

1. Acknowledges receipt of the Report and gathers the following information of complainant, if possible: a. Name b. Contact details and address

No filing fee for non CPC Holder complainant Filing Fee: PHP 520.00 for CPC Holder Complainant

10 minutes Administrative Assistant II PACD Administrative Aide VI PACD

1.1. Issues Franchise Verification

None 3 hours ISMD

2. Complainant fills up a Complaint Sheet

2. Gives a Complaint Sheet


3. Complainant submits the duly accomplished Complaint Sheet

3. Receives the duly accomplished Complaint Sheet with supporting documents and transmits to the Legal Division

None 1 day Administrative Assistant II PACD Administrative Aide VI PACD

4. Parties 4. Calendars the None 22 days Administrative Aide

383

receive a copy of the Summons/ Show Cause Order

date of hearing and issues Summons/ Show Cause Order to the parties

VI Legal Division

5. Parties attend the scheduled hearing

5. Hears the case None 44 days Attorney IV Legal Division Chairperson and the Board Members Board En Banc

5.1 Forwards the records of the case to the Board for deliberation, if Legal Division heard the case 5.2 Deliberates the case (Depending on the availability of the Board) 5.3 Transmits the Minutes of deliberation to Legal Division for the drafting of the Decision 5.4 Drafts the Decision 5.5 Transmits the Draft Decision to Board Officials for approval and signature 5.6 Signs the Decision

None 22 days 22 days 8 days 1 day 6 days

Attorney IV Legal Division Chairperson and the Board Members Board En Banc Administrative Assistant III (Stenographic Reporter II) Legal Division Attorney IV Legal Division Administrative Aide I

Legal Division

Administrative Aide I

Legal Division

Chairperson and the Board Members Office of the Board Executive Director Office of the Executive Director

384

5.7 Attests the Resolution/Order 5.8 Enters the

Decision/Order to

the Docket Book

and forwards to

Information

Systems

Management

Division

5.9 Segregates

Resolution/Order

5.10 Encodes Decision/Order in the Franchise Processing System

2 days 1 day 1 day 1 day

Executive Assistant II

Docket Section

Administrative

Assistant II

(Stenographic

Reporter II

Docket Section

Administrative Aide

VI

ISMD

Information

Technology Officer I

ISMD

6. Parties receive a copy of Decision

6. Sends a copy of Decision to both parties through registered mail and other electronic medium (email, Viber, Facebook messenger) if possible

None 1 day (if through electronic means) 15 days (if through registered mail)

Administrative Assistant II PACD Administrative Aide VI PACD

TOTAL: PHP 520.00 (if complainant is an Operator)

If through electronic means: 132 days, 3 hours and 40 minutes (20 days from the date the case was submitted for resolution.)

385

If through registered mail: 146 days, 3 hours and 40 minutes (20 days from the date the case was submitted for resolution.)

LIST OF OFFICES

Office Address Contact Information Central Office East Avenue, Quezon City Trunk Line: 8925-7191

Office of the Chairperson: 426-

2519/426-2505

386

Office of the Executive Director:

925-7194

Administrative Division: 426-

2501

Financial and Management

Division: 426-2496

Technical Division:

426-2526

Information Systems and

management Division: 426-

2491/426-2513

Legal Division: 426-2530

Public Assistance and

Complaints Desk: 426-

2515/426-2534

National Capital Region Block 6, Lot 8,Regalado

Avenue, Brgy. North

Fairview, Quezon City

Public Assistance and

Complaints Desk:

(02) 9257366

LTFRB RFRO I Government Center, Brgy.

Sevilla, San Fernando

City, La Union 2500

Technical Division:

(072) 607-1247/

(072) 888-4356

LTFRB RFRO II Carig Regional Center,

Tuguegarao, Cagayan

3500

(078) 304-3090

Administrative Division: (078)

373-0260/304-7905

LTFRB RFRO III Government Center, Brgy.

Maimpis, San Fernando

City, Pampanga 2000

(045) 455-0550

LTFRB RFRO IV LTFRB Bldg., Purok 1-D,

Brgy. Maraouy, Lipa City,

Batangas 4217

(043) 417-5632

LTFRB RFRO V Regional Center, Rawis,

Legazpi City 4500


742-2582

387

Legal Division:

(052) 742-6760

Technical Division:

(052) 742-6800

LTFRB RFRO VI Quintin Salas, Jaro , Iloilo

5000


503-2323

Hotline: 329-4385

Bacolod: (034) 433-4142

LTFRB RFRO VII 4th Floor., (Near Movie

World) Robinson’s

Galleria, Cebu General

Maxilom Ave., cor. S.

Osmena Blvd. Brgy.

Tejero Cebu City

(032) 347-4889/(032) 347-4887

LTFRB RFRO VIII LTFRB 8, Brgy., Pawing,

Leyte

(053) 832-4416

LTFRB RFRO IX 2nd Floor, QNS Bldg.,

Veterans Ext.,

Zamboanga City 7000

City Sports Complex, J.S.

Alano St., Pagadian City

7016

(062) 955-4009

(062) 215-4217/(062) 215-4736

LTFRB RFRO X LTFRB Bldg. Zone 1,

Bulua, Cagayan de Oro

City

(088) 857-5637

(088) 880-1455

LTFRB RFRO XI Libby Road, Bago Gallera,

Davao City


296-7867

Technical and Public Assistance

Complaints Desk: (082) 296-

7866

LTFRB RFRO XII 2nd Floor Jesara Bldg.,

Crossing BO. 2, Gensan

Drive, Koronadal City,

South Cotabato

388

DOTr – Cordillera

Administrative Region

2nd Floor, Post Office

Bldg., Post Office Loop

Upper Session Rd.,

Baguio City

(074) 423-1662 to 67

(074) 444-9938

(074) 304-3175

(074) 619-2073