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Veterans in Franchising is a monthly publication produced by Franchising USA which is also a monthly consumer publication bringing you all the latest news, expert advice, and information from the world of franchising. Written with franchisees in mind, Franchising USA is a valuable read-before-you-buy resource for expert legal and financial advice, marketing and business information, as well as feature articles, and franchise profiles. Produced by CGB Publishing, a member of the IFA specializing in franchise publications, and with 30 years of experience in international publishing, Franchising USA is a must-have in your franchise research process.
Franchising USA
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www.franchisingusamagazine.com
Veterans in FranchisingJULY 2016
www.franchisingusamagazine.com
academy leadersHiP
Changed my life
salUte the troops
U.s. marine veteran wins 7-eleven FrancHise
SAME DRIVE.DIFFERENT BATTLEFIELD.
Veterans interested in franchising can take their skills learned in the military to successfully own and develop small businesses. Learn more and support veterans in franchising at www.vetfran.com.
TAKE THE NEXT STEP > VETFRAN.COM
650 franchise companies participating
151,000 veterans and their spouses found careers in the franchise industry
5,100 veteran franchise owners
OFFERING FINANCIAL SUPPORT, TRAINING & MENTORSHIP
Franchising USA
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Franchising USA
V E T E R A N S I N F R A N C H I S I N g S U P P L E M E N TJ U LY 2 0 1 6
Our Veterans in Franchising special supplement has become
a regular feature of Franchising USA.
TO SHARE YOUR STORY in the next issue, please contact
Vikki Bradbury, Publisher
Phone: 778 426 2446
Email: [email protected]
ContentsFranchisee in Action52 Academy Leadership
62 sweetFrog Frozen Yogurt
On the CoverJEAN CETOUTE - 7-ELEVEN
Cover Story50 U.S. Marine Veteran Wins 7-Eleven Franchise
Franchisor in Depth 54 REDRHINO Flooring
58 CruiseOne / Dream Vacations
Franchising USA
cover Stor y - 7-Eleven
U.S. Marine corps veteran Jean cetoute will be able to franchise any 7-Eleven store in the United States after winning the oPERATIoN: Take command competition.
Cetoute, who currently lives in North Carolina, with his wife Tiegst Cetoute will receive a waiver of the franchise fee, which is valued at up to $190,000. He hopes to franchise a store near his family in New York state.Cetoute was one of three finalists flown in
to interview with the companys president and CEO, Joe DePinto, at the 7-Eleven home office in Texas.
I want to congratulate Jean, and thank all the veterans who entered. We are
grateful for all our military veterans who selflessly give so much for our country,
DePinto said. OPERATION: Take Command allows 7-Eleven to recognize and salute them. 7-Eleven is also a winner, as is any company that chooses to work alongside these men and women who have demonstrated the leadership skills, team approach and core values to succeed.Cetoute immigrated from Haiti and served in the U.S. Marines for 20 years, exiting as the Chief of Utilities. His military
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we need to keep 7-Eleven a leading franchisor. Thats why weve offered special military incentives over the years. 7-Eleven has been recognized for its veteran-hiring practices and support of military families and was named among Top Military Friendly Employers for 2016 by Victory Media and its G.I. Jobs magazine. The retailer also has supported military-assistance organizations including Hire Heroes USA, the USO, Reserve Aid, Warrior Gateway and Operation Mend. The company has military veterans serving in every level from top management to field staff to store sales
associates. Nineteen of the veterans that have franchised with 7-Eleven own more than one store, and one currently operates five locations.
7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Based in Irving, Texas, 7-Eleven operates, franchises and licenses more than 10,700 7-Eleven stores in North America. Globally, approximately 59,500 7 Eleven stores serve customers in 17 countries. Find out more online at www.7-Eleven.com. If youre a military veteran and are interested in learning more about what its like to franchise with the worlds first convenience store, www.franchise.7-Eleven.com
background also includes two deployments to Okinawa, Japan he retired in 2014. Since retiring, he has been working as an independent real estate agent. He has a business degree from the University of Maryland. Jean Cetoute knows that good character and humility can achieve great things. Winning a 7-Eleven franchise is a tremendous opportunity for my family, Cetoute said. I get to have a second career and be a part of an internationally known
brand. I spent 20 years in the military, and now, with 7-Eleven, I can become a contributing member of a civilian community.Last year, Salil Gautam, a U.S. Army veteran from Chesapeake, was one of the three first-place winners. He now
operates the 7-Eleven in the Campostella neighborhood of Norfolk.Veterans have proven themselves as focused, hardworking and loyal franchise partners. They have the skills and attitudes
Winning a 7-Eleven franchise is a
tremendous opportunity for my family. I get to
have a second career and be a part of an
internationally known brand. I spent 20 years in the military, and now,
with 7-Eleven, I can become a contributing
member of a civilian community. - Jean cetoute
Franchising USA
Academy leadership
As a West Point graduate (USMA 1978), leadership was always a subject near and dear to my heart.After service as a Captain in the Army, my primary profession was as a retained executive recruiter. My job was to build leadership teams by finding leaders that
made an immediate positive impact on a clients organization. In the civilian world I saw leadership explained and extolled in a myriad of ways. Some courses came close, others fell deficient. That was until I attended
the Academy Leaderships three-day Leadership Boot Camp Experience (now evolved into a new course --- the Leadership Excellence Course) in August of 2009. I was so impressed with the structure and message of the course, built around the Navys definition of Leadership- Know
yourself, Know your People, Know your Stuff, that I knew I had to a part of this team.
aCademy leadership Changed my life
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understand investing in leadership training is the difference maker and the margin of excellence that enables them to compete in the global and local market. They know that Leaders get results. I also have a cadre of faithful graduates that have followed me on to complete The Advanced Leadership Course. Facilitating this course has been personally and professionally rewarding. Knowing that I have been able to motivate and inspire new generation of Leaders and are making a real difference in my client companies is something I will always cherish.The camaraderie of the veterans involved in Academy Leadership is special as well. I have never felt so much mutual respect, so much mutual support and complete honesty and integrity from everyone associated with this company. We are truly brothers and sisters in arms committed to changing individuals, organizations, and perhaps the world --- one leader at a time.
The day I joined Academy Leadership changed my life and met those aspirations I have had regarding promoting leadership development since the day I graduated from West Point.For more information about the Academy Leadership franchise please visit www.veteransbusinessservices.us/product-item/academy-leadership/
aCademy leadership Changed my life
After the course, I met with Dennis Haley, (USNA 1967) and asked if he needed a new franchisee in Chicago, and if so, I was his man. The deal was done and I have been part of this growing company ever since.From the start I believed that that my Executive Search practice would always be my bread and butter. That couldnt have been father from the truth. With diligence, I offered this life changing course to business clients and through our affiliation
with the Project Management Institute which has awarded the course a very sought after 36 Project Development Units (PDUs). I found a great need and even a thirst for Leadership in all endeavors---public, private, and not-for profit. Some
clients found a way to pay for the course even though it was not budgeted. That need is as true today as its ever been. The potential with Academy Leadership is limitless. My Academy Leadership business has grown six-fold since my first full year in 2010. I have established
major Clients such as Abbott Laboratories and Siemens Energy but also have a core of smaller emerging companies that
The Advanced leadership course re-energized me to fight the status quo and do the right
things at work...and to encourage others to do the sameThis course has take-away tools,
post-course work, and on-going coaching and support that help you implement what you learned. - Tammy Meyer, Advanced leadership graduate
I have been managing at one level or another for 20 years, and thought I knew all I needed to
know to lead a team. I learned that just because my department is successful, that doesnt mean
that I am as good a leader as I can beI am very grateful that I have experienced this course and have been reminded of what it means to be
a leader. - Gary P. Pecor, Advanced leadership graduate
Jim Nalepa
Franchising USA
REDRHINo
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redrhino: THE EPoxY FlooRING coMPANY
What makes a successful franchisee? What are you looking for in a franchisee?
REDRHINO has high expectations.