Khosis Resume copy

curriculum vitae/ resume & portfolio

Personal Details

Khosi Mpungose+27(0) 61 423 6719Bryanston no. 45 Wilton Ave25/09/19909009251596088

NameLast Name

Contact NumberAddress

Date of BirthID Number

Technical Skills

Project Management, Content Management, Visual Communication, Layout Design, Typography, Illustration, Information graphics, Photography, Writing

Software of choice: Adobe Mastersuite Collection: Illus-trator, InDesign, Photoshop, Premier, After Effects, Dreamweaver

Hardware: Canon DSLR Cameras, Mac and PC.

Soft Skills

I Can lead a process and see things through the finishGood Communicator (which largely includes listening) I work well alone where appropriate and well in teams (where appropriate)I have a knack for organisationEmpathetic but firm leadership styleI prefer to work authentically

Employment History

During my third year of university, I did some design work for clients. I designed logos, layouts and website mockups.

I was called to intern at Blackstar Communications toward the end of my third year. I was invloved in a ticketing project for PRASA. My assigments ranged from designing layouts, brainstorming an inno-vative concept (which required a substantial amount of research and understanding of the project) ,designing web site mockups for the ticketing system and compiling presentations, videos and proposals to clients.

The following year I did some freelance work having come to terms with the fact that I couldn’t comlete my fourth year (degree) due to financial reasons. I was called back to the company to work as a Multimedia Consultant. I already knew the project inside out and the proposals we had designed for them had been signed off by their clients. I became he custodian for the design standards of thecompany. My projects were centred on ensuring consistent design standards within the organization and working on proposals and videos that required client sign-offs.

Internal assignments included the redesign of the website, which I presented a pitch on. At the same time I was busy with renewing the company’s brand guidelines.

Design Consulting

Blackstar Communications Multimedia Intern

Blackstar Communications Multimedia Consultant

Blackstar Communications DESIGN HEAD

Microsoft CONTENT MANAGER

I was called to Microsoft to join a team that offered dedicated con-tent to East, West and Central Africa. We worked closely with the US Team that started Microsoft Virtual Academy (MVA). We took the same business model and started the MVA 4Afrika Initiativem which involved live e-lessons centred around Microsoft products.

My role was to plan and coordinate the lessons, along with my manage, Lutz Ziob. I had a Project Management and Co- Content Generation role. I booked the studio dates and times, do the copy-riting for the marlketing material, make sure speaker who had to fly in from different countries had visa’s, accomodation and the like. I have worked with individuals form different sectors of Business and IT and people from different parts of the world. We built our own studio in time. I would book in any Microsoft employees for cetrain initiatives they wanted to begin. However, the primary goal was to get participants for the Microsoft Virtual Academy. I left my role to pursue a career move where I was offered Partnership to build and head a creative team.

The directors of the company called me back because they were having trouble building the design communication team, which deteriorated since I had left. I compiled a team development plan according to the objectives of the company. Work began immedia-tel with recruitment, training interns in research and design in the business context, having interns come and go. Most of my time was spent reading leadership books, magazines and articles and blogs to find the right recipe for this team, working closely with the owner to compile stratgic proposals that articluated a Value Proposition and addressed as many stakeholder concerns as possible, building the company brands and standards, designating team tasks to indi-vidual strengths, writing, editing, designing, directing - from the most menial tasks to the strategic vision - I undertake what needs to be done.

design process

UnderstandResearch

IdeatePrototypeTestProduce

I have used this design process throughout my design career. It has proven to work well for me.

Designing a photograhy-based book (collaborative) based on a client project outcomes. For this excercise, we needed to gather as much insight into the clients business, arrange to see the progress on site, conduct interviews with stakeholders and gather reports and stats from the Project Manager to gauge how much we had transformed the clients business. So, I laid out these photo

-

graphs all over the table to challenge whether we could come up with a compelling angle from which to tell the story.

This is the drafts phase of a project for the company client which turned into a different project, so the final outcome wasn’t realised based on business descisions. I laid out the layout to assess that the story was logical and inspiring.

home page

curious strategic visionary competitive game changer market maker transformation

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about

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nathan statement/profile vincent statement/profile

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VPropHow wemanage them

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approach

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infographic

project blueprint/proposal covers

profiles

social media icons

TelFaxEmail

direct email box

sendLink to facebook/Twitter/LinkedIn etc

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This project was quite challenging because the director had been looking for the right value proposition to communicate what it was the company did. With his direction, we drafted layouts of what he wanted the website to say and how we wanted it to flow for the viewer. This is the wireframe we initially drafted.

I like to do a bit of reading and staying up to date with information in the sector of work I am dealing with. I spend alot of time with books, magazines etc to keep my mind on the topic and keep refreshing ideas. This makes collective ideation so much more productive.

Me and my team of interns, Ndu-miso and Alexia, brainstorming an improved draft of a proposal for Metrorail.

Interests & Inspirations

Typography, Design Discipline, Sketching/ Drawing, Reading, Film, Swiss Designs, Art, Branding, Business, Running, Spending time with family, Infographics, Industrial Designs, Design Blogs, Coffee, Coffee Shops, People, Photography and the like.

side projects

During my time at Microsoft, I decided to emabrk on a side project, which was the creation of the book, “Thandi’s Trippy Trips”. The book was exhibited at the Design Indaba Expo, where I launched the first edition of the collectable book. I did a video interview:

Feel Free to copy the Link below: http://www.designindaba.com/videos/interviews/khosi-mpungose-illustrated-african-traveller)

This side project has brought on some unexpected surpises:A response from a lady with an autistic child who linked me to the South African Autism association, great responses from international delegates and a few interview requestsCurator, Cathal Mckee asked to exhibit my work in Germany at the African Arts Festival this year.

So, I’m glad I took part in this project which gave me new persoective.

DesignMathematics

ScienceEnglishFrench

AfrikaansLife Orientation

Contextual StudiesVisualization Techniques

TechnologyProfessional Practice

Design Theory

Qualification: Matric Certificate at Crawford College

Qualification: National Diploma of Multimedia (NDip)at The University of Johannesburg

High school Subjects

University Subjects

Portfolio

The following portfolio work represents the work I have completed in the last three years, most of which appealed to stakeholder con-cerns and client/ director's needs. Please note that the information in most of my work is highly confidential. There is a limit in what I can display, however, I can’t disclose conceptual writing. Thank you for your understanding.

LAYOUT/ PROPOSALS/ VISUAL COMMUNICATION

APPOINTMENT OF STRATEGIC TRANSACTION ADVISORSFOR METRORAIL AUTOMATED FARE SYSTEM

A Division of PRASA

APRIL 2015 PROPOSAL

Metrorail Ahead of

How To Position AFC/EMV Ticketing Curve

Metrorail Automated Fare CollectionEMV Ticketing SystemARCHITECTURE BLUEPRINTSEPTEMBER 2014

Version: 001

A Division of PRAS

16O

CT2

014

A Division of PRAS

METRORAIL SYSTEM

ARCHITECTURE WORKSHOP

July 2013 Draft for PRASA ICT Discussion Purposes Only

Workshop DocumentBlueprintValue Proposition; What we will deliver to the client

Employment History

During my third year of university, I did some design work for clients. I designed logos, layouts and website mockups.

I was called to intern at Blackstar Communications toward the end of my third year. I was invloved in a ticketing project for PRASA. My assigments ranged from designing layouts, brainstorming an inno-vative concept (which required a substantial amount of research and understanding of the project) ,designing web site mockups for the ticketing system and compiling presentations, videos and proposals to clients.

The following year I did some freelance work having come to terms with the fact that I couldn’t comlete my fourth year (degree) due to financial reasons. I was called back to the company to work as a Multimedia Consultant. I already knew the project inside out and the proposals we had designed for them had been signed off by their clients. I became he custodian for the design standards of thecompany. My projects were centred on ensuring consistent design standards within the organization and working on proposals and videos that required client sign-offs.

Internal assignments included the redesign of the website, which I presented a pitch on. At the same time I was busy with renewing the company’s brand guidelines.

Main Line Passenger Service STAR SystemARCHITECTURE BLUEPRINTOCTOBER 2014

Vversion: 002

25S

EP

2014

/ Profile of the policyexpertise to be rendered

• Knowledge Sharing Across• Consortium Partners

A Division of PRASA

METRORAIL SYSTEM

ARCHITECTURE WORKSHOP

July 2013 Draft for PRASA ICT Discussion Purposes Only

Strategic Marketing, Sales & E-Commerce WebsiteARCHITECTURE BLUEPRINTNOVEMBER 2014

Version: 001

NO

V20

14

APPOINTMENT OF STRATEGIC TRANSACTION ADVISORSFOR METRORAIL AUTOMATED FARE SYSTEM

A Division of PRASA

APRIL 2015 PROPOSAL

Metrorail Ahead of

How To Position AFC/EMV Ticketing Curve

Business ExpressTicketing SystemARCHITECTURE BLUEPRINTAugust 2014

Version: 001

Metrorail Automated Fare CollectionEMV Ticketing SystemARCHITECTURE BLUEPRINTSEPTEMBER 2014

Vversion: 001

A Division of PRASA

16O

CT2

014

GROUP WORKSHOP

AUTOPAX STAR SYSTEM

28 TO 30 January 2013

A collection of workshop documnte and blueprints for each business unit of PRASA

GUIDE TO PRASA STAR SYSTEMTHE TRANSFORMATION

R E P O R T / I S S U E 0 1

/ O C T 2 0 1 5

Independent publication for

PASSENGER RAIL AGENCY OF SOUTH AFRICA

I N S P I R I N G A M B I T I O U S T R A N S F O R M A T I O N

S T R AT E G I C . C A L C U L AT E D . B O L D

I N S P I R I N G A M B I T I O U S T R A N S F O R M A T I O N

PASSENGER RAIL AGENCY OF SOUTH AFRICA

V O I C E S O F P R A S A S T A R S Y S T E M

The comapny had developed a transport ticketing system for PRASA’s (Passenger Rail Ser-vice South Africa) four business units, including long distance train and bus and commuter train and bus. We wanted to take them through the transfor-mation journey. The final approach was to give each stakeholder a voice and address each concern by com-municating how the system would improve their business.

01EXECUTIVE

SUMMARY

Transformation Guide quarterly issue or STAR system progress to support the client immigrating to the new system. Divider page pixel concept to represent data; an asset that PRASA never had before.

Department of Office of The Chief Justice

WORLD CLASSE-COURT SOLUTIONAHOW TO CREATE

D E V E L O P G A U T E N GH U M A N S E T T L E M E N T S

M E G A P R O J E C T S

E C O N O M I C V I A B I L I T YF O R S O C I A L A N D

Tender number HLA 4/2/4-2015/11

GAUTENG PROVINCEHUMAN SETTLEMENTSREPUBLIC OF SOUTH AFRICA

T U R N K E Y S O L U T I O N S

GAUTENG PROVINCEHUMAN SETTLEMENTSREPUBLIC OF SOUTH AFRICA

HLA 4/2/4 - 2015/10TENDER NUMBER

SECURING THE HOUSING OPPORTUNITY AND BENEFICIARY MANAGEMENT PROCESS

Cover 1: A Biometrics system proposal for low cost housing. Cover 2: A mega Housing pro-posal to develop a city that accommodates different income groups, including subsidised homes for the disadvantaged. Cover: A proposal for an efiling system to maintain the authen-ticity of court documentation processes.

INFOGRAPHICS/ VISUAL STORYTELLING

B I / R E P O R T I N G ,

R D B M S E R P , C R MS Y S T E M S

D o c u m e n t s , E m a i l s

W e b L o g s , C l i c k S t r e a m s

S o c i a l N e t w o r k s

M a c h i n e G e n e r a t e d

S e s n s o r D a t a

G e o l o c a t i o nD a t a

Go

ve

rna

nc

e

& I

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gra

tio

n D a t a A c c e s s

D a t a M a n a g e m e n t S

ec

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ty

Op

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ns

Q U E R YA D H O C A N A LY S I S ,

D E S K T O P C L I E N T S W E B - B A S E D C L I E N T S M O B I L E C L I E N T S

01

Ext

ern

al/T

hird

P

arty

Sys

tem

sD

atab

ases

Bac

ken

d

Sto

red

P

roce

du

res

Web

Ser

vice

sF

ron

t En

d

Ser

vice

s

Customers Production Administration & Control

Management

External Facing Websites

wwwAgentsPortal

FinanceControl

OperationsControl

Ticket Issue

Management & OperationalReporting

Master DataManagement

ReservationEnquiry

Booking &Payment

Dynamic FareManagement

Coach & ServiceConfiguration

Reporting, MIS& Administration

Enquiry

Payment

Reserve

Get Availability

Validation

Rules management

Coach Management

Build Services

Ops management

LuggageRevenue AccountingRemission

VehiclesNotifications

Sequel ServerReporting Services

Services & Fare Management

Remission and Revenue Accounting

OperationsCustomer Relationship Management

Management Information Systems (MIS)

Third Party Ticket Sales BanksMerchantAPN

On Board Device Connectivity via GSM or WiFi

WHAT

CONSTITUTES

A GOOD SYSTEM

ARCHITECTURE?

A good system archi tecture a l igns with the Enterpr ise

Archi tecture of the organizat ion. F ive factors defining a good

system:

Funct ional i ty

Scal abi l i ty

Agi l i ty

Responsiveness

Robustness

Easy Maintenance

I wanted to enliven these otherwise boring architecture system diagrams to engage PRASA Group and ICT.

SOCIALIST CAPITALIST

FRENCH RAILWAYS

AMTRAC

Top 10 MetrosSouth African Trains

Socioeconomic drivenMLPS is a social service with a bias toward providing social government policies.

0%100%

Shared Value“Recognizes that societal needs, not just conventional economic Needs, define markets”

EUROPEAN RAILWAYAGENCY

CANADIAN INSTITUTE OFGUIDED GROUND TRANSPORT

VIA RAIL

FRANCHISED BRITISH RAIL COMPANIES

Illustrating how various coun-tries are subsidised in the rail industry; to gauge how eco-nomically and socially driven they are.

An Infographic I wans asked to design by the Microsoft Soiuth Africa marketing & sales team to organise their teams and distrib-uters.

Eastern Cape

Free State

Gauteng

KwaZulu-Natal

Limpopo

MpumalangaNorth West

Northern Cape

Western Cape

“ in the High Court of South Afr ica”Eastern Cape Div is ion, Grahamstown

“ in the High Court of South Afr ica”

Eastern CapeLocal Div is ion, Bhisho


Eastern CapeLocal Div is ion, Mthatha


Free State Div is ion, B loemfontein


Gauteng Local Div is ion, Pretor ia


Gauteng Local Div is ion, Johannesburg


Gauteng Local Div is ion, Pretor ia ( Funct ioning as L impopo Local Div is ion, Thohoyondou)


Gauteng Local Div is ion, Johannesburg (Funct ioning as Mpumalanga)


Kwa-Zulu Natal Local Div is ion, Durban


Kwa-Zulu Natal Div is ion, P ietermar i tzburg


Northern Cape Div is ion, K imber ly

CURRENT SCOPE OF E-COURT FILING

SYSTEM TO BE IMPLEMENTED IN ALL

HIGH COURTS

THE SUPREME COURT

Bloemfontein

Infographic for the Gauteng Department of Human Settle-ments (GDHS)

Transformation Guide quarterly issue or STAR system progress to support the client immigrating to the new system. Divider page pixel concept to represent data; an asset that PRASA never had before.

Selling the ‘digital’ concept to PRASA. 1: Physical versus Digital commerce platforms. 2: ‘Evolution of Ticketing’3: The benfits of Big Data

Shoprite

Computicket

Checkers

Welcome to the Digital Economy

Physical Economy Digital Economy

Sales Counter

WHAT IS PRASA’S DIGITAL FUTURE?

A N Y W H E R EA N Y T I M E ( 2 4 / 7 )

A N Y O N E

S E T L O C AT I O N O P E R AT I N G H O U R SV I A S A L E S A G E N T

and at what rate will PRASA evolve to the digital economy?

HOW TO MAKE THE STAR SYSTEM WORK FOR AUTOPAX/ MLPS/ BUSINESS EXPRESS

3 MAIN IMPACTS THE STAR SYSTEM WILL HAVE ON YOUR ORGANIZATION

C U S T O M E R R E L AT I O N S H I P S P R O D U C T D E V E L O P M E N T O P E R AT I O N A L E F F I C I E N C Y

3 CHALLENGES OF IMPLEMENTING DATA INITIATIVES

Navigating customer data can help to improve customer relationships. The information provided in the system can tell you where customers travel, how often, who they travel with etc. This leads to the next benefit...

Knowlegde about customers’ travel patterns can assist the business in improving product offerings, being more innovative about when to offer which products for sustainable business growth. This is how the system becomes a strategic tool.

How well an organisation oprates is fundamentally due to the calibre of human resources they have, but also how resources can be effectively allocated to more meanigful tasks, like focusing on customer service. Because the system automates a number of processes, it saves time and energy and prevents reporting that is open to human error.

S E C U R I T Y C O N C E R N S D ATA C O N S O L I D AT I O N

D E P A R T M E N TA L S Y S T E M B A R R I E R S

Increasing concerns about the security of data can cause reluctance to implement big data at a large scale.

Integrating data from disparate sources can be a hurdle...

It can be a challenge to maximize data by cosolidating between the different business units. Each buisness unit must share the same vision and objectives to mine the data most effectively and collaboratively.

AFC/EMV

TICKETS

CASH

NFC

THE EVOLUTION OF TICKETINGHow rapidly is the ticketing landscape evolving?

CORPORATE IDENTITY

Human Capital ICT Transformation Business Intelligence Smart Technologies

BLACKSTARBUSINESS SOLUTIONS

O U R M I S S I O NI n s p i r e A m b i t i o u s T r a n s f o r m a t i o n

Human Capital ICT Transformation Business Intelligence Smart Technologies

BLACKSTARBUSINESS SOLUTIONS

O U R M I S S I O NI n s p i r e A m b i t i o u s T r a n s f o r m a t i o n

W e c r e a t e s t r a t e g i c t r a n s f o r m a t i o n b l u e p r i n t s

f o r y o u r f u t u r e e n d - s t a t e

a n d h e l p y o u e x e c u t e t h e m .

Blackstar Communications 1. Brand Guidelines2. Corporate Company profile.3. Opening Pages

I N S P I R E A M B I T I O U S T R A N S F O R M AT I O N

B R A N D E L E M E N T S

F U T U R E P L A N N I N G

G U I D E &

S E P T E M B E R 2 0 1 5

Blackstar Website slides and second draft wireframe below.

home page

curious strategic visionary competitive game changer market maker transformation

logo header fixed navigation menu bar:scroll down to move between menu sections or click for specific sectionshome about approach solutions experiences contact

transition to next slide buttons

home

about

text

text

text

text


about



about



nathan statement/profile vincent statement/profile

text


text

click icons to transition in more information

text text text


VPropHow wemanage them

text

approach

approach approach approach approach

solutions

experiences

contact

solutions solutions

infographic

project blueprint/proposal covers

profiles

social media icons

TelFaxEmail

direct email box

sendLink to facebook/Twitter/LinkedIn etc

transition in transition in transition in transition in

transition in transition in

Khosi Mpungose+27 61 423 6719+27 11 465 [email protected]@yahoo.com

END

- For Now

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Khosis Resume copy