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Justina [email protected]: 469-516-1968
Professional Experience
Contracted to G6 Hospitality 09/2015 Credit & Collections/Reconciliations Analyst
Performed daily analysis of customer accounts and made calls to collect on past due balance Review customer credit holds daily and issue related communication to management and Sales team Daily, weekly and monthly reporting to customers as well as key team players Handle questions and resolve billing discrepancies pertaining to customer accounts Identify and resolve root causes for delayed payments Collaborate and interact with sales and other functional teams to provide weekly account updates.
Contracted to Bridger Oil and Gas 05/2015 – 07/2015Accounting Analyst
Analyzed multiple vendor accounts and made GL entries as needed Researched and validated a large number of purchase orders for billing Handled reporting and analysis in Excel regarding multiple transactions Provided weekly and monthly reporting updates to management
Life Science Logistics 08/2012 – 05/2015Accounts Receivable Analyst
Maintained and managed the Collections and Accounts Receivable for multiple clients – Applied cash and maintained cash receipts and Returns Log to keep accurate record and ensure transactions and
adjustments were posted accurately Accurately processed multiple GL transactions – processed credit memos, chargebacks, and billed invoices Served as backup for billing analyst, handling billing for multiple entities Strategically assessed customer accounts and recommended methods to keep their accounts current. Monthly collections metrics was at 100% from month-to-month. Performed month-end close for a number of clients and always met the 3-day turn around deadline. Researched and resolved short-payments, chargebacks, pricing and returns deductions by collaborating with key
players. By providing stellar customer service I maintained a long-lasting relationship with my clients and customers
successfully Collaborated with sales team to resolve customer issues and discuss contract as well as payment terms. Implement process to review existing customer credit limits to ensure accuracy and validity.
Contracted to Commercial Metals 07/2011 - 10/2011Accounting Associate
Analysis of client accounts and GL entries Collaborated with Account Managers to resolve local and regional issues pertaining to customer accounts Reviewed and closed purchase orders daily using the three-way match. Made general ledger entries and reconciled customer accounts and ensured accounts were billed timely and
accurately.
McKesson Pharmaceuticals 09/1997 – 10/2010 Accounting Associate Trained new employees on department processes and related job functions Processed and billed a high volume of transactions to customer accounts and ensured that no purchase orders
remained open by month-end. Validated transactions and paid multiple entities for open purchase orders Efficiently used Excel to report and analyze large volume of data. Correctly processed invoices and credit adjustments daily. Served as the lead person for a group of vendors maintaining strong, long-lasting relationship
Credit/Collections Analyst: Daily analysis of customer accounts and made calls to collect and resolve outstanding issues
Reduced delinquencies on numerous high dollar accounts, effectively persuaded customers to sign up for EDI, and EFT enabling them to transact business efficiently and increase company’s DSO.
Through stellar customer service, customer retention was up from 75% to 100%. Collaborated with sales team and account managers to resolve key concerns regarding customer accounts. Utilized Excel to create reports to distribute to sales team, customers and management.
Education
SMU Cox Graduate Finance Certificate Program
Dallas Baptist University Bachelor’s Degree
Technical Skills Excel (v-lookups/pivot tables), Word, SAP, Oracle, Hyperion, Microsoft Dynamics - Great Plains, Ten Street,
Proflow, Tecsys Elite, Cognos, and QuickBooks
