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Junos Pulse Gateway
Hardware Guide
Published: 2013-01-18
Copyright © 2013, Juniper Networks, Inc.
Juniper Networks, Inc.1194 North Mathilda AvenueSunnyvale, California 94089USA408-745-2000www.juniper.net
This product includes the Envoy SNMP Engine, developed by Epilogue Technology, an Integrated Systems Company. Copyright © 1986-1997,Epilogue Technology Corporation. All rights reserved. This program and its documentation were developed at private expense, and no partof them is in the public domain.
This product includes memory allocation software developed by Mark Moraes, copyright © 1988, 1989, 1993, University of Toronto.
This product includes FreeBSD software developed by the University of California, Berkeley, and its contributors. All of the documentationand software included in the 4.4BSD and 4.4BSD-Lite Releases is copyrighted by the Regents of the University of California. Copyright ©1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994. The Regents of the University of California. All rights reserved.
GateD software copyright © 1995, the Regents of the University. All rights reserved. Gate Daemon was originated and developed throughrelease 3.0 by Cornell University and its collaborators. Gated is based on Kirton’s EGP, UC Berkeley’s routing daemon (routed), and DCN’sHELLO routing protocol. Development of Gated has been supported in part by the National Science Foundation. Portions of the GateDsoftware copyright © 1988, Regents of the University of California. All rights reserved. Portions of the GateD software copyright © 1991, D.L. S. Associates.
This product includes software developed by Maker Communications, Inc., copyright © 1996, 1997, Maker Communications, Inc.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the UnitedStates and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All othertrademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,transfer, or otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that areowned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312,6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
Junos Pulse Gateway Hardware Guide
Revision HistoryMarch 2011—Initial draft
The information in this document is current as of the date on the title page.
ENDUSER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networkssoftware. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditionsof that EULA.
Copyright © 2013, Juniper Networks, Inc.ii
Abbreviated Table of Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Part 1 Junos Pulse Gateway Overview and Specifications
Chapter 1 Junos Pulse Gateway Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2 Junos Pulse Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 3 Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Part 2 Planning for the Junos Pulse Gateway Installation
Chapter 4 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 5 Rack and Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 6 AC Power Cord Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Part 3 Installing and Connecting the Junos Pulse Gateway andComponents
Chapter 7 Installation Overview for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . 39
Chapter 8 Installing Junos Pulse Gateway Components . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 9 Installing the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 10 Connecting the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 11 Configuring Your Service Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Part 4 Removing the Junos Pulse Gateway and Components
Chapter 12 Replacing Hardware Components on the Junos Pulse Gateway . . . . . . . . . 85
Part 5 Junos Pulse Gateway and Component Maintenance
Chapter 13 Maintaining the Junos Pulse Gateway Hardware Components . . . . . . . . . . 93
Chapter 14 Monitoring the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Part 6 Returning Hardware
Chapter 15 Returning the Junos Pulse Gateway or Components . . . . . . . . . . . . . . . . . . 101
Part 7 Appendices
Appendix A Junos Pulse Gateway Power Guidelines, Requirements, andSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Appendix B Cable andWire Guidelines for the Junos Pulse Gateway Hardware . . . . . . 115
iiiCopyright © 2013, Juniper Networks, Inc.
Part 8 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Copyright © 2013, Juniper Networks, Inc.iv
Junos®
Pulse Gateway Hardware Guide
Table of Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Obtaining Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Part 1 Junos Pulse Gateway Overview and Specifications
Chapter 1 Junos Pulse Gateway Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Junos Pulse Gateway Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Junos Pulse Gateway Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Junos Pulse Gateway Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessing the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2 Junos Pulse Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Junos Pulse Gateway MAG2600 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Junos Pulse Gateway MAG2600 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Junos Pulse Gateway MAG4610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Junos Pulse Gateway MAG4610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Junos Pulse Gateway MAG4611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Junos Pulse Gateway MAG4611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Junos Pulse Gateway MAG6610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Junos Pulse Gateway MAG6610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Junos Pulse Gateway MAG6611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Junos Pulse Gateway MAG6611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3 Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Field-Replaceable Units in the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . 17
AC Power Supply in the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MAG6611 AC Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cooling System and Airflow in the Junos Pulse Gateway MAG6610, MAG6611 . . . 19
Integrated Access Service Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chassis Management Card Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Status LEDs on the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ethernet Port LEDs on the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . 22
vCopyright © 2013, Juniper Networks, Inc.
Part 2 Planning for the Junos Pulse Gateway Installation
Chapter 4 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Site Preparation Checklist for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . 27
General Site Guidelines for Installing the Junos Pulse Gateway . . . . . . . . . . . . . . 28
Junos Pulse Gateway Electrical and Power Requirements . . . . . . . . . . . . . . . . . . . 29
Chapter 5 Rack and Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Junos Pulse Gateway Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Junos Pulse Gateway Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Clearance Requirements for Airflow in and Hardware Maintenance of the Junos
Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 6 AC Power Cord Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
AC Power Cord Specifications for the MAG6610 and MAG6611 Junos Pulse
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Part 3 Installing and Connecting the Junos Pulse Gateway andComponents
Chapter 7 Installation Overview for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . 39
Installation Overview for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . 39
Required Tools and Parts for Installing and Maintaining the Junos Pulse
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 8 Installing Junos Pulse Gateway Components . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing and Installing Faceplates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the MAG-SM160 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the MAG-SM360 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the MAG-SM161 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing the MAG-SM361 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing an AC Power Supply in the MAG6610 and MAG6611 . . . . . . . . . . . . . . . 47
Installing a Fan Assembly in the MAG6610 and MAG6611 . . . . . . . . . . . . . . . . . . . 48
Installing a Hard Drive in the MAG6610 or MAG6611 . . . . . . . . . . . . . . . . . . . . . . . 48
Installing the Service Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing a MAG-CM060 Chassis Management Card . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 9 Installing the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing the Junos Pulse Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using the MAG-RK1U Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the MAG-RK2U Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using the MAG4610 Rack-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the Mid-Ear Mounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Mounting the Junos Pulse Gateway on Four Posts in a Rack or Cabinet . . . . . . . . 62
Mounting the Junos Pulse Gateway in a Recessed Position in a Rack or
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing the Junos Pulse Gateway MAG2600 on a Desk . . . . . . . . . . . . . . . . . . . 65
Installing the MAG2600 in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copyright © 2013, Juniper Networks, Inc.vi
Junos®
Pulse Gateway Hardware Guide
Chapter 10 Connecting the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Tools and Parts Required for Junos Pulse Gateway Grounding and Power
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Grounding the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connecting Power to an AC-Powered Junos Pulse Gateway . . . . . . . . . . . . . . . . . 72
Connecting the Junos Pulse Gateway to a Management Console . . . . . . . . . . . . . 73
Connecting the Junos Pulse Gateway to the Network . . . . . . . . . . . . . . . . . . . . . . 74
Connecting the MAG-CM060 CMC to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Powering On an AC-Powered Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . 75
Powering Off the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using the Reset Button on the Service Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chapter 11 Configuring Your Service Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring the MAG2600, MAG-SM160, MAG-SM360 and MAG-SM860 Service
Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Changing the Service Module Personality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Part 4 Removing the Junos Pulse Gateway and Components
Chapter 12 Replacing Hardware Components on the Junos Pulse Gateway . . . . . . . . . 85
Replacing the MAG6610 and MAG6611 AC Power Supply . . . . . . . . . . . . . . . . . . . 85
Removing the Fan Tray on the MAG6610 and MAG6611 . . . . . . . . . . . . . . . . . . . . . 87
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Removing an Integrated Access Service Module . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Part 5 Junos Pulse Gateway and Component Maintenance
Chapter 13 Maintaining the Junos Pulse Gateway Hardware Components . . . . . . . . . . 93
Maintaining the Junos Pulse Gateway Hardware Components . . . . . . . . . . . . . . . 93
Chapter 14 Monitoring the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Monitoring the Junos Pulse Gateway Components Using LEDs . . . . . . . . . . . . . . 95
Audible Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Part 6 Returning Hardware
Chapter 15 Returning the Junos Pulse Gateway or Components . . . . . . . . . . . . . . . . . . 101
Return Procedure for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Locating Junos Pulse Gateway Component Serial Numbers . . . . . . . . . . . . . . . . 102
Contacting Customer Support to Obtain Return Materials Authorization for the
Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Packing the Junos Pulse Gateway or a Component for Shipment . . . . . . . . . . . . 103
Packing the Junos Pulse Gateway for Shipment . . . . . . . . . . . . . . . . . . . . . . 104
Packing Junos Pulse Gateway Components for Shipment . . . . . . . . . . . . . . 105
viiCopyright © 2013, Juniper Networks, Inc.
Table of Contents
Part 7 Appendices
Appendix A Junos Pulse Gateway Power Guidelines, Requirements, andSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Junos Pulse Gateway Electrical Safety Guidelines and Warnings . . . . . . . . . . . . 109
In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . 109
Grounded Equipment Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Midplane Energy Hazard Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Multiple Power Supplies Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . 110
Power Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
TN Power Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Copper Conductors Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
DC Power Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . 111
DC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
DC Power Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
DC Power Grounding Requirements and Warning . . . . . . . . . . . . . . . . . . 112
DC Power Wiring Sequence Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
DC Power Wiring Terminations Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Appendix B Cable andWire Guidelines for the Junos Pulse Gateway Hardware . . . . . . 115
Distance Limitations for Signaling for the Junos Pulse Gateway . . . . . . . . . . . . . . 115
Radio Frequency Interference for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . 115
Electromagnetic Compatibility for the Junos Pulse Gateway . . . . . . . . . . . . . . . . 115
Console Port Cable and Wire Specifications for the Junos Pulse Gateway . . . . . . 116
Part 8 Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Copyright © 2013, Juniper Networks, Inc.viii
Junos®
Pulse Gateway Hardware Guide
List of Figures
Part 1 Junos Pulse Gateway Overview and Specifications
Chapter 2 Junos Pulse Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 1: MAG2600 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 2: MAG2600 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 3: MAG4610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 4: MAG4610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 5: MAG4611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 6: MAG4611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 7: Populated MAG6610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 8: Populated MAG6610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 9: Populated MAG6611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 10: Populated MAG6611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3 Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 11: MAG6611 With a Single AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 12: CMC J-Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 13: CMC Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 14: Junos Pulse Gateway Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . 22
Part 2 Planning for the Junos Pulse Gateway Installation
Chapter 6 AC Power Cord Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 15: Power Cable Warning (Japanese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Part 3 Installing and Connecting the Junos Pulse Gateway andComponents
Chapter 8 Installing Junos Pulse Gateway Components . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 16: MAG6611 With a Single AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 9 Installing the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 17: Four Post Mounting the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . 52
Figure 18: Installing the MAG-RK1U Front Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 19: Attaching the MAG-RK1U Front Rail Rear . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 20: Securing the MAG-RK1U Front Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 21: Sliding the MAG-RK1U Rear Rails In Place . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 22: Securing the MAG-RK1U Rear Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 23: Installing the MAG-RK2U Front Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 24: Attaching the MAG-RK2U Front Rail Rear . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 25: Sliding the MAG-RK2U Rear Rails In Place . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 26: Installing the MAG-RK2U Front Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ixCopyright © 2013, Juniper Networks, Inc.
Figure 27: Adjusting the MAG4610 Rear Rail and Bracket . . . . . . . . . . . . . . . . . . . . 61
Figure 28: Mid-Mounting a 1-U MAG6610 Junos Pulse Gateway . . . . . . . . . . . . . . 62
Figure 29: Mid-Mounting a 2-U MAG6611 Junos Pulse Gateway . . . . . . . . . . . . . . 62
Figure 30: Mounting the Junos Pulse Gateway to the Front Posts in a Rack . . . . . 63
Figure 31: Sliding the Rear Brackets to the Rear of a Four-Post Rack . . . . . . . . . . 64
Figure 32: Four MAG2600 Devices in Rack Mount Tray . . . . . . . . . . . . . . . . . . . . . 65
Figure 33: Removing MAG2600 Mounting Tray Front Panel . . . . . . . . . . . . . . . . . 66
Figure 34: Removing MAG2600 Mounting Tray Power Supply Cover . . . . . . . . . . 67
Figure 35: Covering the MAG2600 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 36: Installing the MAG2600 in the Mounting Tray . . . . . . . . . . . . . . . . . . . . 69
Figure 37: Securing the Power Cord on the MAG2600 Mounting Tray . . . . . . . . . . 70
Chapter 10 Connecting the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 38: Connecting a Junos Pulse Gateway to a Management Console Through
a Console Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 39: Connecting a Junos Pulse Gateway Directly to a Management
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Part 4 Removing the Junos Pulse Gateway and Components
Chapter 12 Replacing Hardware Components on the Junos Pulse Gateway . . . . . . . . . 85
Figure 40: MAG6611 With a Single AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 41: Removing an AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Part 5 Junos Pulse Gateway and Component Maintenance
Chapter 14 Monitoring the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 42: AC Power Supply LEDs in the MAG6611 Junos Pulse Gateway . . . . . . . 97
Copyright © 2013, Juniper Networks, Inc.x
Junos®
Pulse Gateway Hardware Guide
List of Tables
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Part 1 Junos Pulse Gateway Overview and Specifications
Chapter 1 Junos Pulse Gateway Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table 2: Junos Pulse Gateway Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table 3: Junos Pulse Gateway Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2 Junos Pulse Gateway Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 4: Junos Pulse Gateway MAG2600 Front Panel . . . . . . . . . . . . . . . . . . . . . . . 8
Table 5: Junos Pulse Gateway MAG2600 Back Panel . . . . . . . . . . . . . . . . . . . . . . . 8
Table 6: Junos Pulse Gateway MAG4610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . 9
Table 7: Junos Pulse Gateway MAG4610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . 10
Table 8: Junos Pulse Gateway MAG4611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . 10
Table 9: Junos Pulse Gateway MAG4611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . 11
Table 10: Junos Pulse Gateway MAG6610 Front Panel . . . . . . . . . . . . . . . . . . . . . . 12
Table 11: MAG6610 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Table 12: Junos Pulse Gateway MAG6610 Back Panel . . . . . . . . . . . . . . . . . . . . . . . 13
Table 13: Junos Pulse Gateway MAG6611 Slot Allocation . . . . . . . . . . . . . . . . . . . . 13
Table 14: MAG6611 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Table 15: Junos Pulse Gateway MAG6611 Back Panel . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3 Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 16: CMC Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Table 17: Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Part 2 Planning for the Junos Pulse Gateway Installation
Chapter 4 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 18: Site Preparation Checklist for the Junos Pulse Gateway Installation . . . 27
Table 19: Junos Pulse Gateway AC Power Specifications . . . . . . . . . . . . . . . . . . . . 29
Chapter 5 Rack and Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 20: Junos Pulse Gateway Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 21: Cabinet Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 22: Clearance Requirements for the Junos Pulse Gateway . . . . . . . . . . . . . 34
Part 3 Installing and Connecting the Junos Pulse Gateway andComponents
Chapter 7 Installation Overview for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . 39
xiCopyright © 2013, Juniper Networks, Inc.
Table 23: Installation Order for the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . 39
Table 24: Required Tools and Parts for Installing and Maintaining the Junos Pulse
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 10 Connecting the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 25: Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Part 5 Junos Pulse Gateway and Component Maintenance
Chapter 13 Maintaining the Junos Pulse Gateway Hardware Components . . . . . . . . . . 93
Table 26: Maintenance Procedures for the Junos Pulse Gateway Hardware
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 14 Monitoring the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Table 27: Component LEDs on the Junos Pulse Gateway . . . . . . . . . . . . . . . . . . . 95
Table 28: Hard Drive LEDs on the MAG6610 and MAG6611 Junos Pulse
Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Table 29: AC Power Supply LED on the Junos Pulse Gateway . . . . . . . . . . . . . . . . 97
Part 6 Returning Hardware
Chapter 15 Returning the Junos Pulse Gateway or Components . . . . . . . . . . . . . . . . . . 101
Table 30: Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Part 7 Appendices
Appendix B Cable andWire Guidelines for the Junos Pulse Gateway Hardware . . . . . . 115
Table 31: Cable and Wire Specifications for Console Port . . . . . . . . . . . . . . . . . . . 116
Copyright © 2013, Juniper Networks, Inc.xii
Junos®
Pulse Gateway Hardware Guide
About This Guide
• Document Conventions on page xiii
• Documentation on page xiii
• Obtaining Documentation on page xiv
• Documentation Feedback on page xiv
• Requesting Technical Support on page xiv
Document Conventions
Table 1 on page xiii defines notice icons used in this guide.
Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Documentation
For a list of related MAG-series documentation, see
http://www.juniper.net/support/products/mag/. If the information in the latest Release
Notes differs from the information in the documentation, follow the Release Notes.
xiiiCopyright © 2013, Juniper Networks, Inc.
Obtaining Documentation
To obtain the most current version of all Juniper Networks technical documentation, see
the products documentation page on the Juniper Networks web site at
http://www.juniper.net/techpubs.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
[email protected], or fill out the documentation feedback form at
https://www.juniper.net/cgi-bin/docbugreport/ . If you are using e-mail, be sure to include
the following information with your comments:
• Document name
• Page number
• Software release version
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
• JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf .
• Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
• JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
• Find CSC offerings: http://www.juniper.net/customers/support/
• Search for known bugs: http://www2.juniper.net/kb/
• Find product documentation: http://www.juniper.net/techpubs/
• Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
• Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
Copyright © 2013, Juniper Networks, Inc.xiv
Junos®
Pulse Gateway Hardware Guide
• Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
• Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
• Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Casewith JTAC
You can open a case with JTAC on the Web or by telephone.
• Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
xvCopyright © 2013, Juniper Networks, Inc.
About This Guide
Copyright © 2013, Juniper Networks, Inc.xvi
Junos®
Pulse Gateway Hardware Guide
PART 1
Junos Pulse Gateway Overview andSpecifications
• Junos Pulse Gateway Hardware Overview on page 3
• Junos Pulse Gateway Specifications on page 7
• Component Descriptions on page 17
1Copyright © 2013, Juniper Networks, Inc.
Copyright © 2013, Juniper Networks, Inc.2
Junos®
Pulse Gateway Hardware Guide
CHAPTER 1
Junos PulseGatewayHardwareOverview
• Junos Pulse Gateway Hardware Overview on page 3
• Junos Pulse Gateway Models on page 3
• Junos Pulse Gateway Features and Functions on page 4
• Accessing the Junos Pulse Gateway on page 6
Junos Pulse Gateway Hardware Overview
The Juniper Networks®
MAG Series Junos®
Pulse Gateways are a family of modular,
purpose-designed gateways that provide a single point of convergence for the SSL VPN,
mobile device security and management, pervasive application acceleration and network
access control (NAC) needs. The modular design allows the MAG Series modules to be
mixed and matched within a single chassis to suit your requirements.
RelatedDocumentation
Junos Pulse Gateway Models on page 3•
• Junos Pulse Gateway Features and Functions on page 4
Junos Pulse GatewayModels
The Junos Pulse Gateway is available in five models, which are listed in Table 2 on page 3.
Table 2: Junos Pulse GatewayModels
MAG6611MAG6610MAG4611MAG4610MAG2600Feature
Modular, up to fourservice modules
Modular, up to twoservice modules
FixedFixedFixedconfiguration,desktop model.
Fixed/moduledesign
SSL VPN, UAC,Endpoint Profiler,or applicationacceleration modeper servicemodule,depending onservice module
SSL VPN, UAC,Endpoint Profiler,or applicationacceleration modeper servicemodule,depending onservice module
Applicationaccelerationcapability only
SSL VPN or UAC;both modescannot be used atthe same time
SSL VPN or UAC;both modescannot be used atthe same time
Functionalitysupported
3Copyright © 2013, Juniper Networks, Inc.
Table 2: Junos Pulse GatewayModels (continued)
MAG6611MAG6610MAG4611MAG4610MAG2600Feature
MAG-SM160
MAG-SM360
MAG-SM161
MAG-SM361
MAG-360-PROFILER
MAG-SM160
MAG-SM360
MAG-SM161
MAG-SM361
MAG-360-PROFILER
NoneNoneNoneService modules
OptionalMAG-CM060chassismanagementmodule
OptionalMAG-CM060chassismanagementmodule
NoneNoneNoneManagementmodule
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
Junos Pulse Gateway Features and Functions
Table 3 on page 4 lists the hardware features supported on the Junos Pulse Gateway.
Table 3: Junos Pulse Gateway Hardware Features
MAG6611MAG6610MAG4611MAG4610MAG2600Features
17.31 x 1.75 x 27.25 in(43.97 x 4.45 x 69.22cm)
17.31 x 1.75 x 27.25 in(43.97 x 4.45 x 69.22cm)
8.63 x 1.75 x 21.50in(21.92 x 4.45 x54.61 cm)
8.63 x 1.75 x 21.50in(21.92 x 4.45 x54.61 cm)
4.31 x 1.65 x 7.73 in(10.95 x 4.2 x 19.64cm)
Dimensions(W x H x D)
YesYesYesYesYes, with optionaltray
Rackmountable
MAG-PS662 powersupply: 100-240 VAC,10A 50-60 Hz, 750 Wmaximum
MAG-PS661 powersupply: 100-240 VAC,8A 50-60 Hz, 560 Wmaximum
100-240 VAC, 1A50-60 Hz, 70 Wmaximum
100-240 VAC, 1A50-60 Hz, 70 Wmaximum
100-240 VAC, 1A50-60 Hz, 30 Wmaximum(external powersupply adapter)
Powersupply/PEM
SteelSteelSteelSteelAluminumMaterial
FourTwoNANANAAvailableslots
Up to eight fan trays(each tray containstwo fans)
Up to four fan trays(each tray containstwo fans)
OneOneOneFans
Copyright © 2013, Juniper Networks, Inc.4
Junos®
Pulse Gateway Hardware Guide
Table 3: Junos Pulse Gateway Hardware Features (continued)
MAG6611MAG6610MAG4611MAG4610MAG2600Features
On MAG servicemodule: power, HDDactivity, hardware alert
On MAG servicemodule: power, HDDactivity, hardware alert
Power, HDDactivity,hardware alert
Power, HDDactivity, hardwarealert
Power, HDDactivity, hardwarealert
LEDs
Three 1GbE per servicemodule
Three 1GbE per servicemodule
Three 1GbEThree 1GbETwo 1GbENetworkinterface
On MAG Series servicemodule
• RJ45 serial (consoleport)
• Three RJ45 Ethernet10/100/1000(traffic)
• USB (for future use)
On MAG Series servicemodule
• RJ45 serial (consoleport)
• Three RJ45 Ethernet10/100/1000(traffic)
• USB (for future use)
• RJ45 serial(console port)
• Three RJ45Ethernet10/100/1000(traffic)
• USB (forfuture use)
• RJ45 serial(console port)
• Three RJ45Ethernet10/100/1000(traffic)
• USB (forfuture use)
• RJ45 serial(console port)
• Two RJ45Ethernet10/100/1000(traffic)
• USB (for futureuse)
Interfaces
Operating temperature
41° through 104° F (5° through 40° C)
Storage temperature
-40° through 158° F (-40° through 70° C)
Relative humidity (operating)
8% - 90% (non condensing)
Relative humidity (storage)
5% - 95% (non condensing)
Altitude (operating)
10,000 ft (maximum)
Altitude (storage)
40,000 ft (maximum)
Safety certificates
EN 60950-1: 2006 (2nd Edition); CAN/CSA-C22.2 No. 60950-1 (2007); UL 60950-1
(2nd Ed.)
Emissions certificates
EN 55022 (CISPR 22): 2006 +A1:2007; (ACMA) AS/NZS CISPR 22: 2006; FCC Part 15
Subpart B; Industry Canada ICES-003 Issue 4, February 2004; and VCCI V-3/2009.04
and V-4/2009.04 ETSI EN 300 386 V1.4.1 (2008-04) for a Class A Device (MAG2600
only: VCCi V-3/2009.04 and V-4/2009.04 ETSi EN 300 386 V1.4.1 (2008-04) for a Class
B Device)
Warranty
90 days (can be extended with support contract)
5Copyright © 2013, Juniper Networks, Inc.
Chapter 1: Junos Pulse Gateway Hardware Overview
RelatedDocumentation
Junos Pulse Gateway Models on page 3•
Accessing the Junos Pulse Gateway
User interfaces are available for monitoring, configuring, troubleshooting, and managing
the Junos Pulse Gateway:
• J-Web interface—Web-based graphical interface that allows you to operate a Junos
Pulse Gateway without commands. Available only if the optional chassis management
card (CMC) is installed on the MAG6610 and MAG6611.
• Junos command-line interface (CLI)—Juniper Networks command shell that runs on
top of a UNIX-based operating system kernel. The CLI is a straightforward command
interface. On a single line, you type commands that are executed when you press the
Enter key. The CLI provides command Help and command completion. Available only
if the optional CMC is installed on the MAG6610 and MAG6611.
• Integrated Access Service Module interface—Web-based graphic interface that allows
you to operate the Integrated Access Service Module without commands. This interface
provides access to all module-related functions and features. This is the same
web-based interface used with the SA Series SSL VPN appliances, the Unified Access
Control appliances or the WX Series appliances.
Great Bay Beacon Endpoint Profiler software is preinstalled on the
MAG-SM360-PROFILER service module. You use the Beacon system CLI and web-based
graphic interface to operate the Endpoint Profiler service. See the Great Bay Software
Beacon Endpoint Profiler Configuration Guide.
RelatedDocumentation
• Junos Pulse Gateway Features and Functions on page 4
Copyright © 2013, Juniper Networks, Inc.6
Junos®
Pulse Gateway Hardware Guide
CHAPTER 2
Junos Pulse Gateway Specifications
• Junos Pulse Gateway MAG2600 Front Panel on page 7
• Junos Pulse Gateway MAG2600 Back Panel on page 8
• Junos Pulse Gateway MAG4610 Front Panel on page 8
• Junos Pulse Gateway MAG4610 Back Panel on page 9
• Junos Pulse Gateway MAG4611 Front Panel on page 10
• Junos Pulse Gateway MAG4611 Back Panel on page 11
• Junos Pulse Gateway MAG6610 Front Panel on page 11
• Junos Pulse Gateway MAG6610 Back Panel on page 12
• Junos Pulse Gateway MAG6611 Front Panel on page 13
• Junos Pulse Gateway MAG6611 Back Panel on page 15
Junos Pulse GatewayMAG2600 Front Panel
Figure 1 on page 7 shows the front panel of the MAG2600. The MAG2600 is essentially
a single service module packaged into a compact chassis.
Figure 1: MAG2600 Front Panel
g039
110
1
2 3 4 5
Table 4 on page 8 lists the front panel components of the MAG2600.
7Copyright © 2013, Juniper Networks, Inc.
Table 4: Junos Pulse GatewayMAG2600 Front Panel
ComponentNumber
USB port1
Console port2
Ethernet ports 0 and 13
LEDs (power, activity, alarm)4
Power button5
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Status LEDs on the Junos Pulse Gateway on page 22
• Junos Pulse Gateway MAG2600 Back Panel on page 8
Junos Pulse GatewayMAG2600 Back Panel
Figure 2 on page 8 shows the back panel of the MAG2600.
Figure 2: MAG2600 Back Panel
g039
111
1
Table 5 on page 8 lists the back panel components of the MAG2600.
Table 5: Junos Pulse GatewayMAG2600 Back Panel
ComponentNumber
Power supply retention clip1
The retention clip provides support to hold the power cord on to the power supply point.
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Junos Pulse Gateway MAG2600 Front Panel on page 7
Junos Pulse GatewayMAG4610 Front Panel
Figure 3 on page 9 shows the front panel of the MAG4610.
Copyright © 2013, Juniper Networks, Inc.8
Junos®
Pulse Gateway Hardware Guide
Figure 3: MAG4610 Front Panel
g039
113
MAG4610
3
2 541
Table 6 on page 9 lists the front panel components of the MAG4610.
Table 6: Junos Pulse GatewayMAG4610 Front Panel
ComponentNumber
Blank faceplate1
Console port2
USB port3
Ethernet ports 0, 1 and 24
LEDs (power, activity, alarm)5
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Status LEDs on the Junos Pulse Gateway on page 22
• Junos Pulse Gateway MAG4610 Back Panel on page 9
Junos Pulse GatewayMAG4610 Back Panel
Figure 4 on page 9 shows the back panel of the MAG4610.
Figure 4: MAG4610 Back Panel
1 2
g039
112
Table 7 on page 10 lists the back panel components of the MAG4610.
9Copyright © 2013, Juniper Networks, Inc.
Chapter 2: Junos Pulse Gateway Specifications
Table 7: Junos Pulse GatewayMAG4610 Back Panel
ComponentNumber
Power supply1
Power switch2
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Junos Pulse Gateway MAG4610 Front Panel on page 8
Junos Pulse GatewayMAG4611 Front Panel
Figure 5 on page 10 shows the front panel of the MAG4611.
Figure 5: MAG4611 Front Panel
1
4
32
5
Table 8 on page 10 lists the front panel components of the MAG4611.
Table 8: Junos Pulse GatewayMAG4611 Front Panel
ComponentNumber
Blank faceplate1
Console port2
USB port3
LEDs (power, activity, alarm) and Ethernet ports 0, 1 and 2
• Port 0 – Management port
• Port 1 – Local port
• Port 2 – Remote port
4
Recessed reset button5
To connect the network cables:
• Locate the cable that connects from the switch (or other aggregating device) to the
router.
Copyright © 2013, Juniper Networks, Inc.10
Junos®
Pulse Gateway Hardware Guide
• Disconnect this cable from the router port and connect it to the Local port (Port 1) on
the MAG4611.
• Connect a crossover cable from the router port to the Remote port (Port 2) on the
MAG4611.
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Status LEDs on the Junos Pulse Gateway on page 22
• Junos Pulse Gateway MAG4611 Back Panel on page 11
Junos Pulse GatewayMAG4611 Back Panel
Figure 6 on page 11 shows the back panel of the MAG4611.
Figure 6: MAG4611 Back Panel
1 2
g039
112
Table 9 on page 11 lists the back panel components of the MAG4611.
Table 9: Junos Pulse GatewayMAG4611 Back Panel
ComponentNumber
Power supply1
Power switch2
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Junos Pulse Gateway MAG4611 Front Panel on page 10
Junos Pulse GatewayMAG6610 Front Panel
The front panel of the MAG6610 contains four horizontal slots in which you can install
cards. The slots are numbered from 0 through 3, left to right. Table 10 on page 12 provides
the physical specifications of the device.
11Copyright © 2013, Juniper Networks, Inc.
Chapter 2: Junos Pulse Gateway Specifications
Table 10: Junos Pulse GatewayMAG6610 Front Panel
ReservedIntegrated Access Service ModuleSlot/FPC
X0
X1
X2
X3
Figure 7 on page 12 shows the front panel of a populated MAG6610.
Figure 7: PopulatedMAG6610 Front Panel
g039
115
MAG4610MAG4610MAG-CM060
RUNNING JUNOS
1 2
3 4 5
Table 11 on page 12 lists the front panel components of the MAG6610 shown in Figure 7
on page 12.
Table 11: MAG6610 Front Panel
ComponentNumber
Chassis management card1
Service module2
Chassis management card3
Module removal lever4
Blank faceplace5
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Status LEDs on the Junos Pulse Gateway on page 22
• Junos Pulse Gateway MAG6610 Back Panel on page 12
Junos Pulse GatewayMAG6610 Back Panel
Figure 8 on page 13 shows the back panel of a populated MAG6610.
Copyright © 2013, Juniper Networks, Inc.12
Junos®
Pulse Gateway Hardware Guide
Figure 8: PopulatedMAG6610 Back Panel1 2
3 4
Table 12 on page 13 lists the back panel components of the MAG2600 shown in Figure
8 on page 13.
Table 12: Junos Pulse GatewayMAG6610 Back Panel
ComponentNumber
Power switch1
Fan2
Power supply3
Hard drive4
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Junos Pulse Gateway MAG6610 Front Panel on page 11
Junos Pulse GatewayMAG6611 Front Panel
The front panel of the MAG6611 contains eight horizontal slots in which you can install
cards. The slots are numbered 0 through 7, from left to right and top to bottom.
Table 13: Junos Pulse GatewayMAG6611 Slot Allocation
ReservedIntegrated Access Service ModuleSlot/FPC
X0
X1
X2
X3
X4
X5
X6
13Copyright © 2013, Juniper Networks, Inc.
Chapter 2: Junos Pulse Gateway Specifications
Table 13: Junos Pulse GatewayMAG6611 Slot Allocation (continued)
ReservedIntegrated Access Service ModuleSlot/FPC
X7
Figure 9 on page 14 shows the front panel of a populated MAG6611.
Figure 9: PopulatedMAG6611 Front Panel
g039
116
MAG-SM360MAG-SM360
MAG-SM160MAG-SM160MAG-CM060
RUNNING JUNOS
1 2 3 4
5 6 7 8 9
Table 14 on page 14 lists the front panel components of the populated MAG6611 shown
in Figure 9 on page 14.
Table 14: MAG6611 Front Panel
ComponentNumber
Chassis management card1
Service module2
Blank faceplate3
Service module4
Blank faceplate5
Module removal lever6
Service module7
Blank faceplate8
Service module9
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Status LEDs on the Junos Pulse Gateway on page 22
• Junos Pulse Gateway MAG6611 Back Panel on page 15
Copyright © 2013, Juniper Networks, Inc.14
Junos®
Pulse Gateway Hardware Guide
Junos Pulse GatewayMAG6611 Back Panel
Figure 10 on page 15 shows the back panel of a populated MAG6611.
Figure 10: PopulatedMAG6611 Back Panel1 2
3 4 5
Table 15 on page 15 lists the back panel components of the populated MAG6611 shown
in Figure 10 on page 15.
Table 15: Junos Pulse GatewayMAG6611 Back Panel
ComponentNumber
Power supply1
Fan2
Power supply (empty) tray3
Power Switch4
Hard drive5
RelatedDocumentation
• Junos Pulse Gateway Features and Functions on page 4
• Junos Pulse Gateway MAG6611 Front Panel on page 13
15Copyright © 2013, Juniper Networks, Inc.
Chapter 2: Junos Pulse Gateway Specifications
Copyright © 2013, Juniper Networks, Inc.16
Junos®
Pulse Gateway Hardware Guide
CHAPTER 3
Component Descriptions
• Field-Replaceable Units in the Junos Pulse Gateway on page 17
• AC Power Supply in the Junos Pulse Gateway on page 18
• Cooling System and Airflow in the Junos Pulse Gateway MAG6610, MAG6611 on page 19
• Integrated Access Service Modules on page 20
• Chassis Management Card Overview on page 20
• Status LEDs on the Junos Pulse Gateway on page 22
• Ethernet Port LEDs on the Junos Pulse Gateway on page 22
Field-Replaceable Units in the Junos Pulse Gateway
Field-replaceable units (FRUs) are components that you can replace at your site. The
FRUs in the Junos Pulse Gateway are:
• Power supplies
• Fan trays
• Integrated access service modules
• Chassis management card
NOTE: If you have a Juniper J-Care service contract, register any addition,change, or upgrade of hardware components athttps://www.juniper.net/customers/csc/management/updateinstallbase.jsp.Failure to do so can result in significant delays if you need replacement parts.This note applies if you change the type of power supply or add a new typeof uplinkmodule. It does not apply if you replace these componentswith thesame type of component.
The following FRUs are hot-swappable:
• Fan trays on the MAG6610 andMAG6611.
• Power supplies on the MAG6611.
• Hard drives on the MAG-SM360.
17Copyright © 2013, Juniper Networks, Inc.
NOTE: Servicemodules are not hot-swappable.
RelatedDocumentation
AC Power Supply in the Junos Pulse Gateway on page 18•
• Cooling System and Airflow in the Junos Pulse Gateway MAG6610, MAG6611 on page 19
• Integrated Access Service Modules on page 20
AC Power Supply in the Junos Pulse Gateway
All Junos Pulse Gateways are shipped with an AC power supply. Except for the MAG2600,
all power supplies are internal to the chassis. The MAG2600 uses an external brick power
supply.
MAG6611 AC Power Supplies
You can add one additional power supply to the MAG6611. A cover panel is installed in
the optional power supply slot.
When multiple power supplies are present, they share power almost equally in a fully
populated system. Two AC power supplies provide full power redundancy. If one power
supply fails or is removed, the remaining power supply redistributes the electrical load
without interruption. The device reassesses the power required to support its configuration
and issues errors if the available power is insufficient.
Power supplies are installed at the rear of the chassis in slots labeled 0 and 1 for the
MAG6610 and MAG6611.
Each AC power supply weighs approximately 3 lb (1.3 kg) and has an independent 12 A
rated AC appliance inlet on its front. Each inlet requires a dedicated AC power feed. Each
AC power supply has a fan, a bicolor LED on the faceplate that indicates the status of
the power supply, and a colored ejector lever. See Figure 11 on page 18.
Figure 11: MAG6611With a Single AC Power Supply
Each AC power supply has an ejector lever that holds the power supply in place. The
ejector lever locks into the corresponding hole in the chassis on the left side of the AC
appliance inlet.
Each AC power supply comes with a power cord retainer that holds the power cord in
place.
Each power supply has its own fan and is cooled by its own internal cooling system. The
airflow for a power supply is from the front of the power supply to the back.
Copyright © 2013, Juniper Networks, Inc.18
Junos®
Pulse Gateway Hardware Guide
RelatedDocumentation
Installing an AC Power Supply in the MAG6610 or MAG6611 on page 47•
• Replacing the MAG6610 and MAG6611 AC Power Supply on page 85
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
Cooling System and Airflow in the Junos Pulse GatewayMAG6610, MAG6611
The cooling system in a Junos Pulse Gateway MAG6610 or MAG6611 consists of one or
more fan trays. Each fan tray contains two fans. All fans and fan trays are a hot-insertable
and hot-removable field-replaceable unit (FRU).
You remove and replace the fan tray from the rear of the chassis.
The Junos Pulse Gateway continues to operate for a limited time (15 seconds) during
the replacement of the fan tray without thermal shutdown. The fan tray provides
front-to-back airflow. The air intake to cool the chassis is located on the front of the
chassis. Air is pulled into the chassis and pushed toward the fan tray. Hot air exhausts
from the rear of the chassis.
Temperature sensors in the chassis monitor the temperature in the chassis. The fan tray
used in the Junos Pulse Gateway comes with load-sharing redundancy that can tolerate
a single fan failure at room temperature (below 113° F/45° C) to continue to provide
sufficient cooling.
Under normal operating conditions, the fans in the fan tray run at less than full speed. If
a fan fails or the ambient temperature rises above the threshold 113 °F (45 °C), the speed
of the remaining fans is automatically adjusted to keep the temperature within the
acceptable range, 32 °F (0 °C) through 113 °F (45 °C).
The system raises an alarm if the fan fails or if the ambient temperature inside the chassis
rises above the acceptable range. If the temperature inside the chassis rises above the
threshold temperature, the system shuts down automatically.
You can check the status of fans and the chassis temperature from the J-Web interface
if you have a chassis management card (CMC) installed.
You cannot replace a single fan. If one or more fans fail, you must replace the entire fan
tray.
NOTE: Faceplates are required for proper airflow and cooling. If you removea chassis management card or servicemodule and do not intend to replaceit, cover the opening with the supplied faceplate.
RelatedDocumentation
Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48•
• Removing the Fan Tray on the MAG6610 and MAG6611 on page 87
19Copyright © 2013, Juniper Networks, Inc.
Chapter 3: Component Descriptions
Integrated Access Service Modules
The MAG-SM160 and MAG-SM360 service modules provide SSL VPN connectivity,
mobile device security and management, and network access control (NAC). They can
change personality so that administrators can reconfigure from one mode of operation
to another. For example, today the service module could be an NAC module and tomorrow
it could be set up as an SSL VPN. This allows for hardware reuse versus dedicated
hardware engine blades.
The MAG-SM160 and MAG-SM360 can be installed only in the MAG6610 and MAG6611.
The MAG-SM161 and MAG-SM361 service modules provide application acceleration
platform in the data path between a switch and a router.
Two service modules can be installed in the MAG6610 and four in the MAG6611 gateways.
One service module is installed in the MAG2600, MAG4610 and MAG4611.
The MAG-SM160, MAG-SM161, MAG-SM360 and MAG-SM361 service modules are paired
with fan trays and hard drives. When moving a service module to a different slot, you
must move the associated fan trays and hard drives to the new location as well.
A recessed reset button is located on the front of each service module and can be used
to power on/off the service module without having to power down the entire Junos Pulse
Gateway.
NOTE: TheMAG-SM360-PROFILER servicemodule has similar hardwarebut is different from aMAG-SM360 servicemodule. It is not an integratedservicemodule.TheMAG-SM360-PROFILERcanbe installed intoaMAG6610or MAG6611 chassis. It has Great Bay Software Beacon Endpoint Profilersoftware preinstalled. You cannot boot a different software image to changethe personality of the MAG-SM360-PROFILER servicemodule.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Removing an Integrated Access Service Module on page 89
• Using the Reset Button on the Service Modules on page 77
Chassis Management Card Overview
The Junos Pulse Gateway CMC is an optional management module that you can install
on a MAG6610 and MAG6611. No more than one CMC is ever installed on a Junos Pulse
Gateway. The CMC runs the Junos OS.
The CMC provides a visual representation of the Junos Pulse Gateway chassis and all
installed modules. You can view all installed modules using either the CLI or the J-Web
interface.
Copyright © 2013, Juniper Networks, Inc.20
Junos®
Pulse Gateway Hardware Guide
Another benefit of the CMC is that it provides SSO to all modules through a single IP
address and launches that module’s administrative user interface.
Figure 12: CMC J-Web Interface
The CMC uses a dedicated reserved slot in the MAG6610 or MAG6611 chassis. At most
one CMC should be installed per chassis.
Figure 13 on page 21 shows the CMC front panel.
Figure 13: CMC Front Panel
g039
123
MAG-CM060
RUNNING JUNOS
3
2 541
Table 16 on page 21 lists the CMC front panel components.
Table 16: CMC Front Panel
ComponentNumber
Console1
Ethernet ports 0 (em0) and 1 (em1)2
USB port3
LEDs (power, activity, alarm)4
21Copyright © 2013, Juniper Networks, Inc.
Chapter 3: Component Descriptions
Table 16: CMC Front Panel (continued)
ComponentNumber
Power button5
Status LEDs on the Junos Pulse Gateway
Power, activity, and alarm LEDs are located on the front panel of the service modules.
These LEDs can be monitored to view the current status of the module. In addition, the
MAG6610 and MAG6611 have hard drive and RAID status LEDs located on the back panel.
For more information, see “Monitoring the Junos Pulse Gateway Components Using LEDs”
on page 95.
RelatedDocumentation
Junos Pulse Gateway Features and Functions on page 4•
• Ethernet Port LEDs on the Junos Pulse Gateway on page 22
Ethernet Port LEDs on the Junos Pulse Gateway
Each Gigabit Ethernet port has two LEDs, as shown in Figure 14 on page 22.
Figure 14: Junos Pulse Gateway Ethernet Port LEDs
Table 17 on page 22 describes the built-in Ethernet port LEDs.
Table 17: Ethernet Port LEDs
DescriptionColorFunctionNumber
Link is active. Data communication is takingplace.
Blinking GreenLink/Activity1
Link is active. No data communication istaking place.
Green
1 GbpsYellowLink Speed2
100 MbpsGreen
10 MbpsOff
RelatedDocumentation
• Junos Pulse Gateway Features and Functions on page 4
Copyright © 2013, Juniper Networks, Inc.22
Junos®
Pulse Gateway Hardware Guide
• Status LEDs on the Junos Pulse Gateway on page 22
23Copyright © 2013, Juniper Networks, Inc.
Chapter 3: Component Descriptions
Copyright © 2013, Juniper Networks, Inc.24
Junos®
Pulse Gateway Hardware Guide
PART 2
Planning for the Junos Pulse GatewayInstallation
• Site Preparation on page 27
• Rack and Cabinet Requirements on page 31
• AC Power Cord Specification on page 35
25Copyright © 2013, Juniper Networks, Inc.
Copyright © 2013, Juniper Networks, Inc.26
Junos®
Pulse Gateway Hardware Guide
CHAPTER 4
Site Preparation
• Site Preparation Checklist for the Junos Pulse Gateway on page 27
• General Site Guidelines for Installing the Junos Pulse Gateway on page 28
• Junos Pulse Gateway Electrical and Power Requirements on page 29
Site Preparation Checklist for the Junos Pulse Gateway
The checklist in Table 18 on page 27 summarizes the tasks you need to perform to prepare
a site for installing the Junos Pulse Gateway.
Table 18: Site Preparation Checklist for the Junos Pulse GatewayInstallation
Date and NotesAdditional InformationItem or Task
Environment
Junos Pulse GatewayEnvironmental Specifications
Verify that environmentalfactors such as temperatureand humidity do not exceeddevice tolerances.
Power
“Junos Pulse GatewayElectrical and PowerRequirements” on page 29
• Measure the distancebetween the external powersources and deviceinstallation site.
• Locate sites for connectionof the system grounding.
Rack and Cabinet Installation
“Junos Pulse Gateway RackRequirements” on page 31
“Junos Pulse Gateway CabinetRequirements” on page 32
• Verify that your rack meetsthe minimum requirements.
• Plan rack location, includingrequired space clearances.
• Secure the rack to the floorand building structure.
Desktop Installation
27Copyright © 2013, Juniper Networks, Inc.
Table 18: Site Preparation Checklist for the Junos Pulse GatewayInstallation (continued)
Date and NotesAdditional InformationItem or Task
• Verify that the areaselected meets theminimum requirements
• Plan the installationlocation, including requiredspace clearances andairflow requirements.
Cables
“Console Port Cable and WireSpecifications for the JunosPulse Gateway” on page 116
• Acquire cables andconnectors.
• Review the maximumdistance allowed for eachcable. Choose the length ofcable based on the distancebetween the hardwarecomponents beingconnected.
• Plan the cable routing andmanagement.
RelatedDocumentation
General Site Guidelines for Installing the Junos Pulse Gateway on page 28•
• Junos Pulse Gateway Electrical and Power Requirements on page 29
• Junos Pulse Gateway Rack Requirements on page 31
• Junos Pulse Gateway Cabinet Requirements on page 32
• Clearance Requirements for Airflow in and Hardware Maintenance of the Junos Pulse
Gateway on page 33
General Site Guidelines for Installing the Junos Pulse Gateway
The following precautions help you plan an acceptable operating environment for your
Junos Pulse Gateway and avoid environmentally caused equipment failures:
• For the cooling system to function properly, the airflow around the chassis must be
unrestricted. Allow sufficient clearance between the front and back of the chassis and
adjacent equipment. Ensure that there is adequate circulation in the installation location.
• Follow the ESD procedures to avoid damaging equipment. Static discharge can cause
components to fail completely or intermittently over time.
• Ensure that the blank faceplate panel is installed in the empty slot to prevent any
interruption or reduction in the flow of air across the internal components.
Copyright © 2013, Juniper Networks, Inc.28
Junos®
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NOTE: Install thedeviceonly in restrictedareas, suchasdedicatedequipmentrooms and equipment closets, in accordance with Articles 110–16, 110–17,and 110–18 of the National Electrical Code, ANSI/NFPA 70.
RelatedDocumentation
Clearance Requirements for Airflow in and Hardware Maintenance of the Junos Pulse
Gateway on page 33
•
Junos Pulse Gateway Electrical and Power Requirements
There are factors you must consider while planning the electrical wiring and power
availability at your site. These factors include the following:
• Power specifications and requirements for the device
• Electrical wiring guidelines for the device installation site
• Power, connection, and power cord specifications for the device
• Grounding guidelines and specifications for the device
The power requirements vary greatly depending upon your configuration. Use the following
AC power specifications as a general rule.
Table 19: Junos Pulse Gateway AC Power Specifications
AC Power SpecificationsModel
90V to 264V, 47-63Hz, 6-10A 30w AC/DC brickMAG2600
90V to 264V, 47-63Hz, 6-10A fixed 200 watt AC power moduleMAG4610
90V to 264V, 47-63Hz, 6-10A fixed 200 watt AC power moduleMAG4611
90V to 264V, 47-63Hz, 6-10A cold swap 560 watt AC power module,560 watt DC power module -38V to -72V DC power supply (optional).Peak inrush: <60A
MAG6610
90V to 264V, 47-63Hz, 6-10A hot swap reduntant 750 watt AC powermodule, 750 watt DC power module -38V to -72V DC power supply(optiona). Peak inrush: <60A
MAG6611
RelatedDocumentation
29Copyright © 2013, Juniper Networks, Inc.
Chapter 4: Site Preparation
Copyright © 2013, Juniper Networks, Inc.30
Junos®
Pulse Gateway Hardware Guide
CHAPTER 5
Rack and Cabinet Requirements
• Junos Pulse Gateway Rack Requirements on page 31
• Junos Pulse Gateway Cabinet Requirements on page 32
• Clearance Requirements for Airflow in and Hardware Maintenance of the Junos Pulse
Gateway on page 33
Junos Pulse Gateway Rack Requirements
The Junos Pulse Gateway can be installed in a rack. Many types of racks are acceptable,
including front-mount racks and four-post (telco) racks.
Rack requirements pertain to:
• Rack size
• Mounting bracket hole spacing
• Rack connection to the building structure
Table 20 on page 31 provides the rack size, clearance, and airflow requirements.
Table 20: Junos Pulse Gateway Rack Requirements
SpecificationRackRequirement
Use a two-post rack or a four-post rack. You can mount the Junos Pulsegateway on any two-post or four-post rack that provides bracket holes orhole patterns spaced at 1-U (1.75-in. or 4.45-cm) increments and that meetsthe size and strength requirements to support the weight.
A U is the standard rack unit defined in Cabinets, Racks, Panels, andAssociated Equipment (document number EIA-310–D) published by theElectronics Industry Association (http://www.eia.org).
The rack must meet the strength requirements to support the weight of thechassis.
Rack type
A 19-in. (48.3-cm) rack as defined in Cabinets, Racks, Panels, and AssociatedEquipment (document number EIA-310-D) published by the ElectronicsIndustry Association (http://www.eia.org).
Rack size
31Copyright © 2013, Juniper Networks, Inc.
Table 20: Junos Pulse Gateway Rack Requirements (continued)
SpecificationRackRequirement
• The outer edges of the mounting brackets extend the width of eitherchassis to 19-in. (48.3-cm).
• The front of the chassis extends approximately 0.50-in. (1.27-cm) beyondthe mounting ears.
• The maximum permissible ambient temperature when two devices areplaced side by side in a 19-in. rack is 104 °F or 40 °C.
Rack requirements
• The holes within each rack set are spaced at 1-U [1.75-in. (4.5 cm)]. Thedevice can be mounted in any rack that provides holes or hole patternsspaced at 1-U (1.75-in., or 4.5-cm) increments.
• The mounting brackets and front-mount flanges used to attach thechassis to a rack are designed to fasten to holes spaced at rack distancesof 1-U (1.75 in., or 4.5-cm).
• The mounting holes in the mounting brackets provided with the deviceare spaced 1.25 in. (3.2 cm) apart (top and bottom mounting holes).
Spacing ofmounting bracketand flange holes
Always secure the rack in which you are installing the services gateway tothe structure of the building. If your geographical area is subject toearthquakes, bolt the rack to the floor. For maximum stability, also securethe rack to ceiling brackets.
Connection to thebuilding structure
RelatedDocumentation
Clearance Requirements for Airflow in and Hardware Maintenance of the Junos Pulse
Gateway on page 33
•
• Installing the Junos Pulse Gateway in a Rack on page 51
Junos Pulse Gateway Cabinet Requirements
You can mount the Junos Pulse Gateway (except for the MAG2600) in a cabinet that
contains a 19-in rack. There are requirements for:
• Cabinet size
• Cabinet clearance
• Cabinet airflow
Table 21 on page 33 provides the cabinet requirements and specifications for the Junos
Pulse Gateway.
Copyright © 2013, Juniper Networks, Inc.32
Junos®
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Table 21: Cabinet Requirements and Specifications
GuidelinesCabinetRequirement
• You can mount the Junos Pulse Gateway in a cabinet that contains a 19-in.rack as defined in Cabinets, Racks, Panels, and Associated Equipment(document number EIA-310–D) published by the Electronics IndustryAssociation (http://www.eia.org).
NOTE: The rack must meet the strength requirements to support the weight ofthe Junos Pulse Gateway.
• The minimum cabinet size must be accommodate the maximum externaldimensions of the Junos Pulse Gateway.
Cabinet size
• The outer edges of the mounting brackets extend the width of the chassis to19-in. (48.3-cm).
• The minimum total clearance inside the cabinet is 30-in. (76.2-cm) betweenthe inside of the front door and the inside of the rear door.
Cabinetclearance
When you mount the Junos Pulse Gateway in a cabinet, ensure that ventilationthrough the cabinet is sufficient to prevent overheating.
• Ensure adequate cool air supply to dissipate the thermal output of the JunosPulse Gateway.
• Ensure that the cabinet allows the chassis hot exhaust air to exit the cabinetwithout recirculating into the Junos Pulse Gateway. An open cabinet (withouta top or doors) that employs hot air exhaust extraction from the top allowsthe best airflow through the chassis. If the cabinet has a top or doors,perforations in them can help remove the hot air exhaust.
• Install the Junos Pulse Gateway in the cabinet in a way that maximizes theopen space on the side of the chassis with the hot air exhaust. This maximizesthe clearance for critical airflow.
• Route and dress all cables to minimize the blockage of airflow to and fromthe chassis.
• Ensure that the spacing of rails and adjacent cabinets allows for properclearance around the Junos Pulse Gateway and cabinet.
• A cabinet larger than the minimum required provides better airflow andreduces the chance of overheating.
Cabinetairflow
RelatedDocumentation
Clearance Requirements for Airflow in and Hardware Maintenance of the Junos Pulse
Gateway on page 33
•
Clearance Requirements for Airflow in and HardwareMaintenance of the Junos PulseGateway
When planning the installation site for the Junos Pulse Gateway, you need to allow
sufficient clearance around the rack or cabinet where you are planning to install the
device.
33Copyright © 2013, Juniper Networks, Inc.
Chapter 5: Rack and Cabinet Requirements
When planning the installation site for the Junos Pulse Gateway, consider the following:
• For the cooling system to function properly, the airflow around the chassis must be
unrestricted.
• For service personnel to remove and install hardware components, there must be
adequate space at the front and back of the device. Allow at least 24 in. (61 cm) both
in front of and behind the device.
• If you are mounting the device in a rack with other equipment, or if you are placing it
on the desktop near other equipment, ensure that the exhaust from the other equipment
does not blow into the intake vents of the chassis.
Table 22 on page 34 provides the clearance requirements for maintaining optimum
airflow.
Table 22: Clearance Requirements for the Junos Pulse Gateway
Requirement for ClearanceRecommendedClearanceLocation
Space for service personnel to remove andinstall hardware components.
NOTE: More space is required for installingand removing Mini-PIMs.
2.5 in. (6.35 cm)Front of the chassis
Space for service personnel to remove andinstall hardware components.
2.5 in. (6.35 cm)Rear of the chassis
Space for cable management andorganization.
2.5 in. (6.35 cm)Between the front-mountingflange and the rack or cabinetedge
Space for the cooling system to functionproperly and to maintain unrestrictedairflow around the chassis.
2.5 in. (6.35 cm)Between the side of the chassisand any non-heat-producingsurface such as a wall or acabinet side
Space for the cooling system to functionproperly and for maintaining unrestrictedairflow around the chassis.
2.5 in. (6.35 cm)Between the side of the chassisand any devices that have fansor blowers
RelatedDocumentation
• Junos Pulse Gateway Rack Requirements on page 31
• Junos Pulse Gateway Cabinet Requirements on page 32
Copyright © 2013, Juniper Networks, Inc.34
Junos®
Pulse Gateway Hardware Guide
CHAPTER 6
AC Power Cord Specification
• AC Power Cord Specifications for the MAG6610 and MAG6611 Junos Pulse
Gateway on page 35
AC Power Cord Specifications for theMAG6610 andMAG6611 Junos Pulse Gateway
Each AC power supply for the MAG6610 and MAG6611 Junos Pulse Gateway has a single
AC appliance inlet located on the power supply that requires a dedicated AC power feed.
Most sites distribute power through a main conduit that leads to frame-mounted power
distribution panels, one of which can be located at the top of the rack that houses the
Junos Pulse Gateway. An AC power cord connects each power supply to the power
distribution panel.
Each detachable AC power cord is 2.5 m (approximately 8 ft) long. The appliance coupler
at the female end of the cord inserts into the AC appliance inlet on the faceplate of the
AC power supply. The coupler type is C13, as described by the International
Electrotechnical Commission (IEC) standard 60320. The plug at the male end of the
power cord fits into the power source outlet that is standard for your geographical location.
NOTE: In North America, AC power cordsmust not exceed 4.5m(approximately 15 ft) in length, tocomplywithNationalElectricalCode(NEC)Sections 400-8 (NFPA 75, 5-2.2) and 210-52 and Canadian Electrical Code(CEC) Section 4-010(3). The cords shipped with the Junos Pulse Gatewayare in compliance.
Country-specific power cords are shipped with each device.
CAUTION: The AC power cord for the Junos Pulse Gateway is intended forusewith the JunosPulseGatewayonlyandnot foranyotheruse.Thiswarningis also localized in Japanese as shown in Figure 15 on page 36.
35Copyright © 2013, Juniper Networks, Inc.
Figure 15: Power CableWarning (Japanese)
WARNING: The switch is pluggable type A equipment installed in arestricted-access location. It has a separate protective earthing terminalprovided on the chassis in addition to the grounding pin of the power supplycord. This separate protective earthing terminal must be permanentlyconnected to earth ground.
Copyright © 2013, Juniper Networks, Inc.36
Junos®
Pulse Gateway Hardware Guide
PART 3
Installing andConnecting the Junos PulseGateway and Components
• Installation Overview for the Junos Pulse Gateway on page 39
• Installing Junos Pulse Gateway Components on page 41
• Installing the Junos Pulse Gateway on page 51
• Connecting the Junos Pulse Gateway on page 71
• Configuring Your Service Module on page 79
37Copyright © 2013, Juniper Networks, Inc.
Copyright © 2013, Juniper Networks, Inc.38
Junos®
Pulse Gateway Hardware Guide
CHAPTER 7
Installation Overview for the Junos PulseGateway
• Installation Overview for the Junos Pulse Gateway on page 39
• Required Tools and Parts for Installing and Maintaining the Junos Pulse
Gateway on page 40
Installation Overview for the Junos Pulse Gateway
After you have prepared your installation site, you are ready to unpack and install the
Junos Pulse Gateway. It is important to proceed through the installation as shown in
Table 23 on page 39.
Table 23: Installation Order for the Junos Pulse Gateway
For more information, seeTaskStep
Review the safety guidelines.1
“General Site Guidelines for Installing theJunos Pulse Gateway” on page 28
Verify that you have prepared your site forthe installation of the Junos Pulse Gatewayusing the checklist.
2
Unpack the Junos Pulse Gateway, andverify that all the parts are received.
3
“Site Preparation Checklist for the JunosPulse Gateway” on page 27
Prepare the Junos Pulse Gateway forinstallation.
4
“Installing the Junos Pulse Gateway in aRack” on page 51
Install the Junos Pulse Gateway.5
“Connecting the Junos Pulse Gateway toa Management Console” on page 73
Connect cables to external devices.6
“Grounding the Junos Pulse Gateway” onpage 71
Connect the grounding cables.7
“Powering On an AC-Powered Junos PulseGateway” on page 75
Power on the Junos Pulse Gateway.8
39Copyright © 2013, Juniper Networks, Inc.
Table 23: Installation Order for the Junos Pulse Gateway (continued)
For more information, seeTaskStep
Perform initial configuration.9
RelatedDocumentation
Junos Pulse Gateway Rack Requirements on page 31•
• Junos Pulse Gateway Cabinet Requirements on page 32
Required Tools and Parts for Installing andMaintaining the Junos Pulse Gateway
Table 24 on page 40lists the tools and equipments required to install and maintain the
Junos Pulse Gateway.
Table 24: Required Tools and Parts for Installing andMaintaining theJunos Pulse Gateway
Related TopicsTools and PartsTask
“Installing the Junos PulseGateway in a Rack” onpage 51
• Phillips (+) screwdriver, number 2
• Tie wrap
Installing the Junos PulseGateway
Electrostatic discharge (ESD)grounding wrist strap
Connecting the JunosPulse Gateway
“Grounding the Junos PulseGateway” on page 71
Phillips (+) screwdriver, number 1Grounding the JunosPulse Gateway
“Packing the Junos PulseGateway or a Component forShipment” on page 103
• Blank panel to cover module slot
• Electrostatic bag or antistatic matfor each component
• Electrostatic discharge (ESD)grounding wrist strap
Packing the Junos PulseGateway
Copyright © 2013, Juniper Networks, Inc.40
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CHAPTER 8
Installing Junos Pulse GatewayComponents
• Removing and Installing Faceplates on page 41
• Installing the MAG-SM160 Kit on page 41
• Installing the MAG-SM360 Kit on page 43
• Installing the MAG-SM161 Kit on page 44
• Installing the MAG-SM361 Kit on page 46
• Installing an AC Power Supply in the MAG6610 and MAG6611 on page 47
• Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48
• Installing a Hard Drive in the MAG6610 or MAG6611 on page 48
• Installing the Service Modules on page 49
• Installing a MAG-CM060 Chassis Management Card on page 50
Removing and Installing Faceplates
Faceplates for the MAG6610 and MAG6611 are held in place by tabs. To remove a
faceplate, gently pry the faceplate from the chassis using your fingers or a flat-blade
screw driver. To install a faceplate, line up the faceplate with the open slot and push
gently until it clicks into place.
NOTE: Faceplates are required for proper airflow. If you remove a servicemodule and do not intend to replace it, cover the opening with a faceplate.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Removing an Integrated Access Service Module on page 89
Installing theMAG-SM160 Kit
The MAG-SM160 kit includes:
• One MAG-SM160 service module.
41Copyright © 2013, Juniper Networks, Inc.
The cover plate on the left can be removed to accommodate the MAG-CM060 Chassis
Management Card.
• Two fan trays.
• One hard drive.
NOTE: RAID is not supported with the MAG-SM160.
The basic steps for installing the MAG-SM160 kit are:
1. Remove the face plate on the Junos Pulse Gateway corresponding to the slot where
you want to install the MAG-SM160.
2. Service modules include an additional serial number. Remove this serial number and
place it on the back panel of the Junos Pulse Gateway, directly behind the slot where
you are installing the MAG-SM160.
Service modules are paired with fan trays and hard drives. Hard drives have a serial
number sticker that matches the associated service module. Placing the service
module serial number sticker on the back panel of the Junos Pulse Gateway ensures
that you have the correct hard drive paired with the service module.
3. Install the MAG-SM160 in the open slot.
4. Remove the blank fan tray covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM160 and install the fan trays in the slots.
NOTE: It is important that you install the fan trays directly behind theMAG-SM160 to ensure proper airflow across the servicemodule.
5. Remove the blank hard drive cover on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM160 and install the hard drive.
NOTE: Hard drivesmust be installed directly behind their correspondingservicemodule. They are labeled with the same serial number as theirpaired servicemodule to ensure they are installed in the correct slot. Donot interchange them.
If you do not install the hard drive in the correct slot, it will not berecognized by the MAG-SM160 and you will receive a drive error whenpowering up the Junos Pulse Gateway.
If the hard drive or MAG-SM160 service module fails, the entire kit must be replaced.
Since the hard drive is paired to the specific hardware ID, a failure of the hard drive or the
service module requires a full replacement rather than individual component
troubleshooting.
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NOTE: If you later move the MAG-SM160 servicemodule to a different slot,youmust move its fan tray and hard drive to the new location as well.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48
• Installing a Hard Drive in the MAG6610 or MAG6611 on page 48
Installing theMAG-SM360 Kit
The MAG-SM360 kit includes:
• One MAG-SM360 service module.
The cover plate on the left can be removed to accommodate the MAG-CM060 Chassis
Management Card.
• Two fan trays.
• Two hard drives (RAID 1 configuration).
To install the MAG-SM360 kit:
1. Remove the faceplate on the Junos Pulse Gateway corresponding to the service
module slot where you want to install the MAG-SM360.
2. Remove the service module serial number sticker and install the MAG-SM360 in the
open slot.
3. Place the service module serial number sticker on the back panel of the Junos Pulse
Gateway chassis, directly behind the service module slot where you have installed
the MAG-SM360.
Service modules are paired with fan trays and hard drives. Hard drives have a serial
number label that matches the associated service module. Placing the service module
serial number sticker on the back panel of the Junos Pulse Gateway chassis helps you
ensure that you have the correct hard drive paired with the service module.
4. Remove the blank fan tray covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM360 and install both fan trays in the slots.
NOTE: It is important that you install the fan trays directly behind theMAG-SM360 to ensure proper airflow across the servicemodule.
5. Remove the blank hard drive covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM360 and install both hard drives.
Vertical slot order does not matter for the MAG-SM360 RAID1 drives. As long as the
drive signatures match the blade’s RAID 1 configuration, it accepts both drives
43Copyright © 2013, Juniper Networks, Inc.
Chapter 8: Installing Junos Pulse Gateway Components
regardless of the slots in which they are installed, assuming they are paired with the
appropriate service module.
NOTE: Hard drivesmust be installed directly behind their correspondingservicemodule. They are labeled with the same serial number as theirpaired servicemodule tohelpensure theyare installed in the correct slots.Do not interchange themwith other servicemodules.
If youdonot install the harddrive in a slot associatedwith theappropriateservicemodule, it is not recognized by the MAG-SM360, and you receivea drive error when powering up the Junos Pulse Gateway.
If one of the hard drives or MAG-SM360 service module fails, the entire kit must be
replaced. Because the hard drives are paired to the specific hardware ID, failure of the
hard drives or the service module requires a full replacement rather than individual
component troubleshooting.
NOTE: If you later move the MAG-SM360 servicemodule to a different slot,youmust move its fan tray and hard drives to the new location as well.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48
• Installing a Hard Drive in the MAG6610 or MAG6611 on page 48
Installing theMAG-SM161 Kit
The MAG-SM161 kit includes:
• One MAG-SM161 service module.
The cover plate on the left can be removed to accommodate the MAG-CM060 Chassis
Management Card.
• Two fan trays.
• One hard drive.
NOTE: RAID is not supported with the MAG-SM161.
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The basic steps for installing the MAG-SM161 kit are:
1. Remove the face plate on the Junos Pulse Gateway corresponding to the slot where
you want to install the MAG-SM161.
2. Service modules include an additional serial number. Remove this serial number and
place it on the back panel of the Junos Pulse Gateway, directly behind the slot where
you are installing the MAG-SM161.
Service modules are paired with fan trays and hard drives. Hard drives have a serial
number sticker that matches the associated service module. Placing the service
module serial number sticker on the back panel of the Junos Pulse Gateway ensures
that you have the correct hard drive paired with the service module.
3. Install the MAG-SM161 in the open slot.
4. Remove the blank fan tray covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM161 and install the fan trays in the slots.
NOTE: It is important that you install the fan trays directly behind theMAG-SM161 to ensure proper airflow across the servicemodule.
5. Remove the blank hard drive cover on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM161 and install the hard drive.
NOTE: Hard drivesmust be installed directly behind their correspondingservicemodule. They are labeled with the same serial number as theirpaired servicemodule to ensure they are installed in the correct slot. Donot interchange them.
If you do not install the hard drive in the correct slot, it will not berecognized by the MAG-SM161 and you will receive a drive error whenpowering up the Junos Pulse Gateway.
If the hard drive or MAG-SM161 service module fails, the entire kit must be replaced. Since
the hard drive is paired to the specific hardware ID, a failure of the hard drive or the service
module requires a full replacement rather than individual component troubleshooting.
NOTE: If you later move the MAG-SM161 servicemodule to a different slot,youmust move its fan tray and hard drive to the new location as well.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48
• Installing a Hard Drive in the MAG6610 or MAG6611 on page 48
45Copyright © 2013, Juniper Networks, Inc.
Chapter 8: Installing Junos Pulse Gateway Components
Installing theMAG-SM361 Kit
The MAG-SM361 kit includes:
• One MAG-SM361 service module.
The cover plate on the left can be removed to accommodate the MAG-CM361 Chassis
Management Card.
• Two fan trays.
• Two hard drives.
The basic steps for installing the MAG-SM361 kit are:
1. Remove the face plate on the Junos Pulse Gateway corresponding to the slot where
you want to install the MAG-SM361.
2. Service modules include an additional serial number. Remove this serial number and
place it on the back panel of the Junos Pulse Gateway, directly behind the slot where
you are installing the MAG-SM361.
Service modules are paired with fan trays and hard drives. Hard drives have a serial
number sticker that matches the associated service module. Placing the service
module serial number sticker on the back panel of the Junos Pulse Gateway ensures
that you have the correct hard drive paired with the service module.
3. Install the MAG-SM361 in the open slot.
4. Remove the blank fan tray covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM361 and install the fan trays in the slots.
NOTE: It is important that you install the fan trays directly behind theMAG-SM361 to ensure proper airflow across the servicemodule.
5. Remove the blank hard drive covers on the back panel of the Junos Pulse Gateway
directly behind the MAG-SM361 and install both hard drives.
Hard drives for the MAG-SM361 are slot dependent. The boot drive (labeled “bottom
slot drive”) most be placed in the lower slot. The second drive (labelled “top slot
drive”) must be placed in the upper slot.
NOTE: Hard drivesmust be installed directly behind their correspondingservicemodule. They are labeled with the same serial number as theirpaired servicemodule to ensure they are installed in the correct slot. Theyarealso labeledwith their slot location(toporbottom).Donot interchangethem.
If you do not install the hard drives in the correct slots, they will not berecognized by the MAG-SM361 and you will receive a drive error whenpowering up the Junos Pulse Gateway.
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If the hard drives or MAG-SM361 service module fails, the entire kit must be replaced.
Since the hard drives are paired to the specific hardware ID, a failure of the hard drives
or the service module requires a full replacement rather than individual component
troubleshooting.
NOTE: If you later move the MAG-SM361 servicemodule to a different slot,youmust move its fan tray and hard drives to the new location as well.
RelatedDocumentation
Installing an Integrated Access Service Module on page 49•
• Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48
• Installing a Hard Drive in the MAG6610 or MAG6611 on page 48
Installing an AC Power Supply in theMAG6610 andMAG6611
Before you install an AC power supply in the Junos Pulse Gateway, make sure that you
understand how to prevent ESD damage.
NOTE: Each power supply must be connected to a dedicated power sourceoutlet.
The power supply in the Junos Pulse Gateway MAG6611 is a hot-removable and
hot-insertable field-replaceable unit (FRU). If you have two power supplies already
installed, you can remove and replace one of the power supplies without powering off
the Junos Pulse Gateway.
The AC power supply is neither a hot-removable nor a hot-insertable FRU on the
MAG6610. You must power off the MAG6610 before replacing the AC power supply. The
MAG6610 is shipped with the power supply pre-installed. Follow these instructions only
if you need to replace the power supply on the MAG6610.
To install a power supply in the Junos Pulse Gateway:
1. Attach the electrostatic discharge (ESD) grounding strap to your bare wrist, and
connect the strap to the ESD point on the chassis.
2. If the power supply slot has a cover panel on it, pull the handle of the cover panel
outward and remove the panel. Save the cover panel for later use.
3. Taking care not to touch power supply pins, leads, or solder connections, remove the
power supply from the bag.
4. Using both hands, place the power supply in the power supply slot on the rear panel
of the chassis, and slide it in until it is fully seated. You will hear a distinct click when
the power supply is fully seated in the chassis. See Figure 16 on page 48.
47Copyright © 2013, Juniper Networks, Inc.
Chapter 8: Installing Junos Pulse Gateway Components
Figure 16: MAG6611With a Single AC Power Supply
RelatedDocumentation
Connecting Power to an AC-Powered Junos Pulse Gateway on page 72•
• Replacing the MAG6610 and MAG6611 AC Power Supply on page 85
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
Installing a Fan Assembly in theMAG6610 andMAG6611
The fan tray is a hot-insertable and hot-removable field-replaceable unit (FRU) for the
MAG6610 and MAG6611. You can remove and replace the fan tray while the Junos Pulse
Gateway is running without turning off the power to the Junos Pulse Gateway. Fans are
located on the back of the Junos Pulse Gateway chassis.
NOTE: On the MAG6611, servicemodules are paired with fan trays and harddrives.Whenmoving a servicemodule to a different slot, youmustmove theassociated fan trays and hard drives to the new location as well.
Before you install a fan try in the Junos Pulse Gateway, make sure that you understand
how to prevent ESD damage.
To install a fan tray in a Junos Pulse Gateway MAG6610 or MAG6611:
1. Attach the electrostatic discharge (ESD) grounding strap to your bare wrist, and
connect the strap to the ESD point on the chassis.
2. Remove the fan tray blank panel where you intend to install the fan tray.
3. Hold the handles of the fan tray, and align the tray with the fan tray guides on the fan
tray slot.
4. Slide in the fan tray until it is fully seated in the chassis.
RelatedDocumentation
Removing the Fan Tray on the MAG6610 and MAG6611 on page 87•
• Installing an Integrated Access Service Module on page 49
• Removing an Integrated Access Service Module on page 89
Installing a Hard Drive in theMAG6610 or MAG6611
The hard drive is a hot-insertable and hot-removable field-replaceable unit (FRU) on
the MAG-SM360 only.
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NOTE: Servicemodules are paired with fan trays and hard drives. Whenmoving a servicemodule to a different slot, youmust move the associatedfan trays and hard drives to the new location as well.
The MAG-SM160 uses only one hard drive. The hard drive and service module are mated
together through the chassis midplane. When replacing the hard drive, insert the drive in
either the upper or lower slot where the service module is located. A drive cover should
be placed over the unused slot to maintain proper airflow.
To install a hard drive in a Junos Pulse Gateway:
1. Press the lever release button on the front of the hard drive carrier, and extend the
lever to its fully open position.
2. Slide the hard drive carrier assembly into the slot until it stops. Do not push the drive
into the slot any farther.
3. Close the lever until it locks and is flush with the front of the carrier.
This action pushes the hard drive carrier assembly into the slot and engages the
connector on the hard drive with the connector on the chassis backplane.
RelatedDocumentation
Removing the Hard Drive on page 88•
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
Installing the Service Modules
To install the MAG-SM160, MAG-SM360, MAG-SM161 and MAG-SM361 service modules
in the Junos Pulse Gateway MAG6610 and MAG6611:
1. Remove the blank faceplate. See “Removing the Faceplate” on page 41.
2. Pull the ejector lever outward until it is fully open.
3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to the grounding point on the back of the device.
4. Remove the service module from the electrostatic bag.
5. Grasp the faceplate and align the notches in the connector at the rear of the service
module with the notches in the in the Junos Pulse Gateway.
6. Slide the service module in until it lodges firmly in the device.
7. Close the release lever until it locks and is flush with the front of the chassis.
NOTE: TheMAG-SM160,MAG-SM360,MAG-SM161andMAG-SM361servicemodules are paired with hard drives. Whenmoving a servicemodule fromone slot in the chassis to another, youmust move the corresponding harddrive from the old slot to the new slot as well.
49Copyright © 2013, Juniper Networks, Inc.
Chapter 8: Installing Junos Pulse Gateway Components
RelatedDocumentation
Removing the Faceplate on page 41•
• Removing an Integrated Access Service Module on page 89
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
Installing aMAG-CM060 Chassis Management Card
The MAG-CM060 chassis management card (CMC) can be installed in an even-numbered
slot (for example, slot 0 or slot 2) in an installed service module.
To install a MAG-CM060 in a MAG6610 or MAG6611:
1. Power off the device by pressing and holding the power switch located on the back
of the Junos Pulse Gateway chassis for 5 to 10 seconds.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to the grounding point on the back of the device.
3. Gently pry the blank faceplate from the chassis using your fingers or a flat-blade
screwdriver.
4. Using a Phillips screwdriver, remove the two screws retaining the metal faceplate,
and then remove the metal faceplate.
5. Grasp the faceplate of the MAG-CM060, and align the notches in the connector at
the rear of the MAG-CM060 with the notches in the service module.
6. Slide in the MAG-CM060 until it lodges firmly in the chassis.
7. Tighten the thumbscrews until they are finger tight.
Connect the MAG-CM060 to a management console before powering up the Junos Pulse
Gateway. Connect a serial cable to the port labeled CONSOLE on the MAG-CM060 front
panel, and connect the other end of the serial cable to the serial port on the management
device.
Copyright © 2013, Juniper Networks, Inc.50
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CHAPTER 9
Installing the Junos Pulse Gateway
• Installing the Junos Pulse Gateway in a Rack on page 51
• Using the MAG-RK1U Mounting Kit on page 52
• Using the MAG-RK2U Mounting Kit on page 57
• Using the MAG4610 Rack-Mounting Kit on page 60
• Using the Mid-Ear Mounts on page 61
• Mounting the Junos Pulse Gateway on Four Posts in a Rack or Cabinet on page 62
• Mounting the Junos Pulse Gateway in a Recessed Position in a Rack or
Cabinet on page 64
• Installing the Junos Pulse Gateway MAG2600 on a Desk on page 65
• Installing the MAG2600 in a Rack on page 65
Installing the Junos Pulse Gateway in a Rack
The Junos Pulse Gateway is shipped in a cardboard carton that also contains an accessory
box.
NOTE: The device is maximally protected inside the shipping carton. Do notunpack it until you are ready to begin installation.
Store the shipping cartonboxandpackingmaterial in case youneed to returnor move the device at a later time.
You can mount the MAG4610, MAG6610, or MAG6611 as follows:
• On four posts in a 19-in. rack or cabinet by using the mounting brackets provided with
the Junos Pulse Gateway.
NOTE: Due to the size and weight of the Junos Pulse Gateway, JuniperNetworks recommends that you four-postmount thechassis andnot frontmount only.
51Copyright © 2013, Juniper Networks, Inc.
Figure 17: Four Post Mounting the Junos Pulse Gateway
• In a position recessed 2 in. from the front of a 19-in. rack or cabinet by using the mounting
brackets provided with the Junos Pulse Gateway. You can mount the chassis in this
recessed position on four-post racks and cabinets.
The holes in the mounting brackets are placed at 1-U (1.75-in., or 4.45 -cm) apart so that
the Junos Pulse Gateway can be mounted in any rack or cabinet that provides holes
spaced at that distance.
NOTE:
• If you are installingmultiple devices in one rack, install the lowest one firstand then proceed upward in the rack.
RelatedDocumentation
Mounting the Junos Pulse Gateway on Four Posts in a Rack or Cabinet on page 62•
• Mounting the Junos Pulse Gateway in a Recessed Position in a Rack or Cabinet on
page 64
Using theMAG-RK1UMounting Kit
The MAG-RK1U mounting kit contains the hardware for rail-mounting your MAG 6610
1-U Junos Pulse Gateway.
The kit includes:
• 2 front rails
• 2 rear rails
• 10 flat-head M4 screws
• 10 medium round-head screws
• 4 flat-head 6-32 screws
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The MAG-RK1U package also includes a mid-ear mounting kit. For more information, see
“Using the Mid-Ear Mounts” on page 61.
To attach your Junos Pulse Gateway to the MAG-RK1U mounting kit:
1. Remove all contents from the packaging and separate the front rails from the rear
rails.
2. Place the Junos Pulse Gateway on a flat, stable surface.
3. Line up the gray ears on the front rails with the front of the Junos Pulse Gateway. The
two screw holes on the front side of the Junos Pulse Gateway should line up with the
front rail.
53Copyright © 2013, Juniper Networks, Inc.
Chapter 9: Installing the Junos Pulse Gateway
Figure 18: Installing theMAG-RK1U Front Rail
4. Secure the front rail to the front of the Junos Pulse Gateway using two of the flat-head
6-32 screws.
5. Attach the rear of the front rail using one of the flat-head M4 screws. You must use
an M4 screw to allow the rear rail to slide smoothly onto the front rail.
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Figure 19: Attaching theMAG-RK1U Front Rail Rear
6. Using the medium-sized screws, secure the remainder of the front rail to the Junos
Pulse Gateway.
NOTE: Use the screwson the recessedportion of the front rail. Do not usethe holes that protrude as those are for securing the rear rail.
55Copyright © 2013, Juniper Networks, Inc.
Chapter 9: Installing the Junos Pulse Gateway
Figure 20: Securing theMAG-RK1U Front Rail
7. Slide the rear rail onto the front rail. The ear of the rear rail should be facing the rear
of the Junos Pulse Gateway chassis and pointing outward.
Figure 21: Sliding theMAG-RK1U Rear Rails In Place
8. Measure your rack or cabinet to determine the distance between the ear on the front
rail and the ear on the back rail and adjust your rear rail accordingly.
9. Secure the rear rail to the front rail using the flat-head M4 screws.
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Figure 22: Securing theMAG-RK1U Rear Rails
Using theMAG-RK2UMounting Kit
The MAG-RK2U mounting kit contains the hardware for rail-mounting your MAG6611 2-U
Junos Pulse Gateway.
The kit includes:
• 2 front rails
• 2 rear rails
• 18 round-head M4 screws
• 4 flat-head 6-32 screws
The MAG-RK2U package also includes a mid-ear mounting kit. For more information,
see “Using the Mid-Ear Mounts” on page 61.
To attach your Junos Pulse Gateway to the MAG-RK2U mounting kit:
1. Remove all contents from the packaging and separate the front rails from the rear
rails.
2. Place the Junos Pulse Gateway on a flat, stable surface.
3. Line up the gray ears on the front rails with the front of the Junos Pulse Gateway. The
two screw holes on the front side of the Junos Pulse Gateway should line up with the
front rail.
57Copyright © 2013, Juniper Networks, Inc.
Chapter 9: Installing the Junos Pulse Gateway
Figure 23: Installing theMAG-RK2U Front Rail
4. Secure the front rail to the front of the Junos Pulse Gateway using two of the flat-head
6-32 screws.
5. Attach the rear of the front rail using four flat-head M4 screws.
Use the screws on the recessed portion of the front rail. Do not use the holes that
protrude as those are for securing the rear rail.
NOTE: The second recessed slot appears to require two screws, butactually requires only one.
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Figure 24: Attaching theMAG-RK2U Front Rail Rear
6. Slide the rear rail onto the front rail. The ear of the rear rail should be facing the rear
of the Junos Pulse Gateway chassis and pointing outward.
Figure 25: Sliding theMAG-RK2U Rear Rails In Place
7. Measure your rack or cabinet to determine the distance between the ear on the front
rail and the ear on the back rail and adjust your rear rail accordingly.
8. Secure the rear rail to the front rail using the flat-head M4 screws.
59Copyright © 2013, Juniper Networks, Inc.
Chapter 9: Installing the Junos Pulse Gateway
Using theMAG4610 Rack-Mounting Kit
A mounting kit is included with the MAG4610 Junos Pulse Gateway and has the following
pieces:
• 2 front brackets
• 2 rear brackets
• 2 rails
• 8 silver medium length phillips drive screws and washers
• 8 black medium length phillips drive screws and washers
• 12 round-head silver phillips drive screws
• 2 small silver flat-head phillips drive screws
• 10 small silver flat-head phillips drive screws
To attach the mounting kit to your MAG4610:
1. Remove and separate the rails and brackets from the packaging.
2. Place the MAG4610 Junos Pulse Gateway on a flat, stable surface.
3. Line up the gray ear on the front bracket with the front of the Junos Pulse Gateway.
The screw holes on the front side of the Junos Pulse Gateway should line up with the
front bracket.
Figure 26: Installing theMAG-RK2U Front Rail
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4. Use a flat-head screw from the 2-pc bag in the single hole at the front to attach the
bracket to the MAG4610. Use flat-head screws from the 10-pc bag in the remaining
two holes.
5. Position the rear bracket to the inside of the rail ear and fasten using the flat-head
screws from the 10-pc bag. Screw from the outside of the rail ear inward.
6. Attach the rail to your Junos Pulse Gateway using the silver round-head screws. Do
not tighten the screws yet.
7. Measure your rack or cabinet to determine the distance between the ear on the front
bracket and the ear on the back bracket and adjust your rear bracket accordingly.
Figure 27: Adjusting theMAG4610 Rear Rail and Bracket
8. Tighten the screws on the rail to secure it in place.
Using theMid-Ear Mounts
The MAG-RK1U and MAG-RK2U mounting kits also contain mid-ear mounts. The mid-ear
mount package includes:
• 4 mid-ear mounts
• 8 silver medium length screws
• 8 black medium length screws
• 12 sort round-head M4 screws
Use the round-head M4 screws to attach the mid-mount ears to the Junos Pulse Gateway.
Use the medium length screws (either black or silver) to rack-mount your device.
61Copyright © 2013, Juniper Networks, Inc.
Chapter 9: Installing the Junos Pulse Gateway
Figure 28: Mid-Mounting a 1-UMAG6610 Junos Pulse Gateway
Figure 29: Mid-Mounting a 2-UMAG6611 Junos Pulse Gateway
Mounting the Junos Pulse Gateway on Four Posts in a Rack or Cabinet
You can mount a Junos Pulse Gateway on four posts of a 19-in. rack or cabinet by using
the supplied rack-mount kit. (The remainder of this topic uses “rack” to mean “rack or
cabinet.”)
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NOTE: If you aremounting the Junos Pulse Gateway on four posts, ensurethat the rack is 21.5-in. through31.5-in. deep if youwillmount the JunosPulseGateway flushwith the rack frontand that the rack is 23.5-in. through32.5-in.deep if youwill mount the Junos Pulse Gateway recessed 2-in. from the rackfront, thusensuring that theprotectiveearthing terminal isaccessible throughthe opening in the rear bracket.
Before mounting the Junos Pulse Gateway on four posts in a rack:
• Verify that the site meets the requirements.
• Place the rack in its permanent location, allowing adequate clearance for airflow and
maintenance, and secure it to the building structure.
• Read the Security Products Safety Guide located on the Juniper Networks website.
• Attach the mounting hardware to your Junos Pulse Gateway.
To mount the Junos Pulse Gateway on four posts in a rack:
1. Have one person grasp both sides of the Junos Pulse Gateway, lift the chassis, and
position it in the rack, aligning the front bracket holes with the threaded holes in the
front post of the rack. Align the bottom hole in both the mounting brackets with a hole
in each rack rail, making sure that the chassis is level.
Figure30:Mounting the JunosPulseGateway to theFrontPosts inaRack
2. Have a second person secure the front of the chassis to the rack by using the
appropriate screws for your rack.
3. If you have not already set the rear bracket length, slide the rear brackets in place and
attach the rear brackets to the rear post by using the appropriate screws for your rack.
Tighten the screws.
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Figure 31: Sliding the Rear Brackets to the Rear of a Four-Post Rack
4. Ensure that the chassis is level by verifying that all the screws on the front of the rack
are aligned with the screws at the back of the rack.
RelatedDocumentation
Using the MAG-RK1U Mounting Kit on page 52•
• Using the MAG-RK2U Mounting Kit on page 57
• Using the Mid-Ear Mounts on page 61
• Installing the Junos Pulse Gateway in a Rack on page 51
• Mounting the Junos Pulse Gateway in a Recessed Position in a Rack or Cabinet on
page 64
Mounting the Junos Pulse Gateway in a Recessed Position in a Rack or Cabinet
You can mount a Junos Pulse Gateway in a rack or cabinet such that the chassis is
recessed inside the rack from the rack front by 2 in. Use the front brackets in the provided
rack-mount kit to mount the chassis in a recessed position.
To mount the Junos Pulse Gateway in a recessed position on four posts, follow the same
instructions as for mounting on four posts.
NOTE: You cannotmount the Junos Pulse Gateway in a recessed position ina two-post rack or cabinet.
RelatedDocumentation
Installing the Junos Pulse Gateway in a Rack on page 51•
• Mounting the Junos Pulse Gateway on Four Posts in a Rack or Cabinet on page 62
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Installing the Junos Pulse GatewayMAG2600 on a Desk
Follow these guidelines when installing the MAG2600 on a desk:
• You can install the MAG2600 on a desk, table, or other level surface.
• The device is shipped with the rubber feet attached. The rubber feet stabilize the device
on the desk.
• You can install the device in a horizontal position only.
RelatedDocumentation
Installing the MAG2600 in a Rack on page 65•
Installing theMAG2600 in a Rack
You can front-mount the MAG2600 in a rack. Mid-mounting or rear-mounting is not
required. Many types of racks are acceptable, including four-post (telco) racks, enclosed
cabinets, and open-frame racks.
NOTE: The rack-mounting kit is not shipped with the device andmust beordered separately.
Up to four MAG2600 devices can be installed side-by-side using the rack-mounting kit
as shown in
Figure 32: Four MAG2600Devices in RackMount Tray
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To install a MAG2600 in the mounting tray:
1. Loosen the two thumbscrews and remove the front panel from the mounting tray.
Figure 33: RemovingMAG2600Mounting Tray Front Panel
2. Loosen the thumbscrew and remove the power supply holder located directly behind
the slot where you want to place the MAG2600.
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Figure 34: RemovingMAG2600Mounting Tray Power Supply Cover
3. Place the power supply holder over the MAG2600 power supply and drape the power
cord through the notch.
NOTE: Youmust properly orient the MAG2600 power supply so that itfits snugly in the holder. The power supply should be turned upside downso that the label is visible as shown in Figure 35 on page 68.
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Figure 35: Covering theMAG2600 Power Supply
4. Place the MAG2600 power supply and power supply holder onto the mounting tray
and tighten the thumbscrew using a number-1 Phillips screwdriver.
The MAG2600 power supply should slide under the lip located on the back of the
mounting tray.
5. Route the cord through the opening located in the middle of the tray.
6. Remove the two rubber strips on the bottom of the MAG2600 and slide the MAG2600
back first into the mounting tray. The MAG2600 should be located directly in front of
its power supply.
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Figure 36: Installing theMAG2600 in theMounting Tray
7. Plug the DC connector end of the cable into the power connector on the side of the
MAG2600.
8. Use the cable tie holder to secure the cord on to the mounting tray.
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Figure 37: Securing the Power Cord on theMAG2600Mounting Tray
9. Repeat Steps 2 through 8 for each MAG2600 you want to mount in this tray.
10. Replace the front panel and tighten the thumbscrews using a number-1 Phillips
screwdriver.
11. Gently squeeze the powerclip holder and insert the tips into the holes located on the
back of the mounting tray. See Figure 37 on page 70.
12. Gently lift the powerclip holder and plug the AC adapter into the power connector
located on the back of the MAG2600 power supply.
To install the MAG2600 mounting tray in a rack:
1. Have one person grasp the sides of the device, lift it, and position it in the rack.
2. Align the bottom hole in each mounting bracket with a hole in each rack rail, making
sure the mounting rack is level.
3. Have a second person install a mounting screw into each of the two aligned holes.
Use a number-3 Phillips screwdriver to tighten the screws.
4. Install the second screw in each mounting bracket.
5. Verify that the mounting screws on one side of the rack are aligned with the mounting
screws on the opposite side and that the device is level.
RelatedDocumentation
• Installing the Junos Pulse Gateway MAG2600 on a Desk on page 65
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CHAPTER 10
Connecting the Junos Pulse Gateway
• Tools and Parts Required for Junos Pulse Gateway Grounding and Power
Connections on page 71
• Grounding the Junos Pulse Gateway on page 71
• Connecting Power to an AC-Powered Junos Pulse Gateway on page 72
• Connecting the Junos Pulse Gateway to a Management Console on page 73
• Connecting the Junos Pulse Gateway to the Network on page 74
• Connecting the MAG-CM060 CMC to a Network on page 74
• Powering On an AC-Powered Junos Pulse Gateway on page 75
• Powering Off the Junos Pulse Gateway on page 76
• Using the Reset Button on the Service Modules on page 77
Tools and Parts Required for Junos Pulse GatewayGrounding and Power Connections
To ground and provide power to the Junos Pulse Gateway, you need the following tools
and parts:
• Phillips (+) screwdrivers, numbers 1 and 2
• 2.5-mm flat-blade (–) screwdriver
• 7/16-in. hexagonal-head external drive socket wrench, or nut driver, with a torque range
between 23 lb-in. (2.6 Nm) and 25 lb-in. (2.8 Nm) tightening torque, for tightening nuts
to terminal studs on each power supply on a DC-powered Junos Pulse Gateway.
• Wire cutters
• Electrostatic discharge (ESD) grounding wrist strap
Grounding the Junos Pulse Gateway
NOTE: This step isnot required for theMAG2600.Grounding isprovidedwiththe three-prong power cord.
71Copyright © 2013, Juniper Networks, Inc.
You ground the device by connecting a grounding cable to earth ground and then attaching
it to the chassis grounding points, using UNC 1/4-20 two screws. You must provide the
grounding cables (the cable lugs are supplied with the device).
1. Verify that a licensed electrician has attached the cable lug provided with the device
to the grounding cable.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to an approved site ESD grounding point. See the instructions for your site.
3. Ensure that all grounding surfaces are clean and brought to a bright finish before
making grounding connections.
4. Connect the grounding cable to a proper earth ground.
5. Detach the ESD grounding strap from the site ESD grounding point.
6. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to one of the ESD points on the chassis.
7. Place the grounding cable lug over the grounding points on the upper rear of the
chassis. The bolts are sized for UNC 1/4-20 bolts.
8. Secure the grounding cable lug to the grounding points, first with the washers, and
then with the screws.
9. Dress the grounding cable, and verify that it does not touch or block access to device
components, and that it does not drape where people could trip on it.
RelatedDocumentation
Connecting Power to an AC-Powered Junos Pulse Gateway on page 72•
Connecting Power to an AC-Powered Junos Pulse Gateway
You connect AC power to the device by attaching power cords from the AC power sources
to the AC appliance inlets located on the power supplies of the Junos Pulse Gateway.
The power cords are provided with the Junos Pulse Gateway.
To connect the AC power cords to the device for each power supply:
1. Locate or obtain the power cords you will use with the Junos Pulse Gateway. The
power cords must have a plug appropriate for your geographical location.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to one of the ESD points on the chassis.
3. Insert the appliance coupler end of the power cord into the inlet on the power supply
on the back panel of the Junos Pulse Gateway chassis.
4. Insert the power cord plug into an external AC power source receptacle.
NOTE: Each power supply must be connected to a dedicated AC powerfeed and a dedicated external circuit breaker. We recommend that youuse a 15 A (250 VAC)minimum, or as permitted by local code.
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5. Dress the power cord appropriately. Verify that the power cord does not block the air
exhaust or access to device components, and that it does not drape where people
could trip on it
6. Repeat Step 1 through Step 6 for the remaining power supplies.
RelatedDocumentation
AC Power Specifications for the Junos Pulse Gateway•
• Installing an AC Power Supply in the MAG6610 or MAG6611 on page 47
Connecting the Junos Pulse Gateway to aManagement Console
The Junos Pulse Gateway devices have a console port with an RJ-45 connector. Use the
console port to connect the device to a management console or to a console server.
Connect each service module to a management console before powering up the Junos
Pulse Gateway.
NOTE: We recommend you remove the serial cable from theMAG-SM860servicemoduleafter youcomplete theservicemodule configurationprocess.
To connect a Junos Pulse Gateway to a management console (see Figure 38 on page 73
and Figure 38 on page 73):
1. Connect one end of the cable to the console port labeled CONSOLE on the Junos
Pulse Gateway.
2. Connect the other end of the cable into the console server ((see Figure 38 on page 73)
or management console (see Figure 38 on page 73.)
Figure 38: Connecting a Junos Pulse Gateway to aManagement ConsoleThrough a Console Server
Figure 39: Connecting a Junos Pulse Gateway Directly to aManagementConsole
When you connect a management console before powering up the Junos Pulse Gateway,
you should see a message similar to this:
Please select a factory-reset personality:[1] Junos Pulse Secure Access Service 7.1 R1
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[2] Junos Pulse Access Control Service 4.1 R1Choice:
If you do not see this message, make sure the management console is connected, and
then cycle the power on the Junos Pulse Gateway.
Connecting the Junos Pulse Gateway to the Network
The MAG Series Junos Pulse Gateway has the port assignments described in Table 25
on page 74.
Table 25: Port Assignment
DescriptionPortModel
Internal0MAG2600
External1
Reserved for management network0MAG4610
Internal1
External2
Reserved for management network0MAG-SM160
Internal1
External2
Reserved for management network0MAG-SM360
Internal1
External2
Beacon Endpoint Profiler management and traffic profiling0MAG-SM360-PROFILER
High availability1
Not used2
If you are using Enterprise Guest Access, connect Port 1 (external port) to the guest
network.
Connecting theMAG-CM060 CMC to a Network
The MAG-CM060 has two Ethernet ports:
• 0 (em0)
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• 1 (em1) - reserved
Connect port 0 to your management network.
NOTE: Configure only port 0; do not connect anything to port 1 or configureport 1. Port 1 is currently reserved.
SSO requires a common subnet on the ethernet port 0 (em0) of the MAG-CM060 and
certain service module ethernet ports. For Secure Access Service and Access Control
Service, if the management port is enabled then the management port should be in the
same subnet as that for em0. Otherwise the internal port of Secure Access Service or
Access Control Service should be in the same subnet as that for em0. When this condition
is met, the service module will automatically detect the em0's IP address and inter-chassis
communication, including SSO, is possible.
Powering On an AC-Powered Junos Pulse Gateway
To power on an AC-powered Junos Pulse Gateway:
1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to one of the ESD points on the chassis.
2. Verify that the power supplies are fully inserted in the chassis.
3. Verify that each AC power cord is securely inserted into the appliance inlet.
4. Verify that an external management device is connected to the Junos Pulse Gateway
CONSOLE port.
5. Turn on the power to the external management device.
6. Switch on the dedicated customer site circuit breakers for the power supplies. Follow
the ESD and safety instructions for your site.
7. Turn on the AC power supply, and observe the status LEDs (where applicable) on
each power supply faceplate. If an AC power supply is correctly installed and
functioning normally, the AC OK and DC OK LEDs light steadily, and the PS FAIL LED
is not lit.
To turn on the Junos Pulse Gateway:
• On the MAG2600, press the power button on the front panel.
• On the MAG4610, MAG6610, or MAG6611, press and hold the power button on the
chassis back panel for 3 to 5 seconds.
8. If any of the status LEDs indicates that the Junos Pulse Gateway is not functioning
normally, repeat the installation and cabling procedures.
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NOTE: After powering off a power supply,wait at least 60 secondsbeforeturning it back on. After powering on a power supply, wait at least 60seconds before turning it off.
If the system is completely powered off when you power on the powersupply, the Junos Pulse Gateway boots as the power supply completesits startup sequence.
After apower supply is poweredon, it can takeup to60seconds for statusindicators—such as the status LEDs on the power supply and the showchassiscommanddisplay—to indicate that thepowersupply is functioningnormally. Ignore error indicators that appear during the first 60 seconds.
9. On the external management device connected to the Junos Pulse Gateway, monitor
the startup process to verify that the system has booted properly.
RelatedDocumentation
Powering Off the Junos Pulse Gateway on page 76•
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
Powering Off the Junos Pulse Gateway
NOTE: After powering off a power supply, wait at least 60 seconds beforeturning it back on.
To power off the MAG2600, press the power button located on the front panel.
You can power off the MAG4610, MAG6610 and MAG6611 in one of the following ways:
• Graceful shutdown—Press the Power button and hold it 3 to 5 seconds. The device
begins gracefully shutting down the operating system and then powers itself off.
• Immediate shutdown—Press the Power button and hold it 15 to 20 seconds. The device
immediately powers itself off without shutting down the operating system.
The power button is located on the back panel of the chassis for the MAG4610, MAG6610
and MAG6611.
Pressing the power button on the MAG-CM060 powers off only the MAG-CM060.
• Graceful shutdown—Momentarily press the Power button. The MAG-CM060 begins
gracefully shutting down the operating system and then powers itself off.
• Immediate shutdown—Press the Power button on the MAG-CM060 and hold it 5
seconds. The MAG-CM060 immediately powers itself off.
RelatedDocumentation
Powering On an AC-Powered Junos Pulse Gateway on page 75•
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Using the Reset Button on the Service Modules
If an installed service module becomes unresponsive, you can use the Reset button to
reboot that specific module. Service modules operate independently, so that pressing
the Reset button on one module does not interfere with any other installed service module.
NOTE: The Reset button is recessed to prevent it from being pressedaccidentally.
To press the Reset button, insert a small probe (such as a straightened paper clip) into
the pinhole on the front panel.
RelatedDocumentation
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
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CHAPTER 11
Configuring Your Service Module
• Configuring the MAG2600, MAG-SM160, MAG-SM360 and MAG-SM860 Service
Module on page 79
• Changing the Service Module Personality on page 81
Configuring theMAG2600, MAG-SM160, MAG-SM360 andMAG-SM860 ServiceModule
When you boot an unconfigured service module, you need to enter basic network and
machine information through the serial console to make the service module accessible
to the network. After entering these settings, you can continue configuring the service
module through the administrator Web console.
During this basic setup process, you define the “personality” of the service module. For
example, you can set up the service module to act as an SSL VPN device (like the SA
Series SSL VPN Appliances) or as a network security policy management device (like
the IC Series Unified Access Control Appliances). You can switch personalities at any
time by reconfiguring the service module.
NOTE: TheMAG-SM360-PROFILER servicemodule has similar hardwarebut is different from aMAG-SM360 servicemodule. It is not an integratedservicemodule.TheMAG-SM360-PROFILERcanbe installed intoaMAG6610or MAG6611 chassis. It has Great Bay Software Beacon Endpoint Profilersoftware preinstalled. You cannot boot a different software image to changethe personality of the MAG-SM360-PROFILER servicemodule. SeeConfiguring the MAG-SM360-PROFILER Service Module for information onthe basic setup for the MAG-SM360-PROFILER.
NOTE: The installation processmay take up to 20minutes.
79Copyright © 2013, Juniper Networks, Inc.
To perform basic setup:
1. Configure a console terminal or terminal emulation utility running on a computer, such
as HyperTerminal, to use these serial connection parameters:
• 9600 bits per second
• 8-bit no parity (8N1)
• 1 stop bit
• No flow control
2. Connect the terminal or laptop to the serial cable plugged in to the service module’s
console port, and press Enter until you are prompted by the initialization script.
3. Enter the number corresponding to the personality for which you want to configure
the service module.
For example, if your screen looks like this:
Please select a factory-reset personality:[1] Junos Pulse Secure Access Service 7.1 R1[2] Junos Pulse Access Control Service 4.1 R1
Press 1 to install the Junos Pulse Secure Access Service package. Press 2 to install the
Junos Pulse Access Control Service package.
4. Enter y to proceed, and then enter y to accept the license terms (or enter r to read the
license first).
5. Follow the directions in the serial console, and enter the machine information for
which you are prompted, including the following:
• IP address of the internal port (you configure the external port through the
administrator Web console after initial configuration)
• Network mask
• Default gateway address
• Primary DNS server address
• Secondary DNS server address (optional)
• Default DNS domain name (for example, acmegizmo.com)
• WINS server name or address (optional)
• Administrator username
• Administrator password
• Common machine name (for example, connect.acmegizmo.com)
• Organization name (for example, Acme Gizmo, Inc .)
After you perform the basic setup, you are ready to license the software, verify accessibility,
and complete the configuration process through the service module’s administrator Web
console.
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RelatedDocumentation
Changing the Service Module Personality on page 81•
Changing the Service Module Personality
You can change your MAG2600, MAG4610, MAG-SM160, MAG-SM360 or MAG-SM860
personality at any time.
NOTE: Changingaservicemodule’spersonalitydeletesall configuration filesand system and user data. Youmust perform the basic setup again toreestablish network connectivity. The installation processmay take up to 20minutes.
To change the service module personality from the serial console:
1. Start a serial console session.
2. Select option 4, System Operations.
3. Select option 5, Factory reset.
4. Enter the number corresponding to the personality for which you want to configure
the service module.
For example, if your screen looks like this:
Please select a factory-reset personality:[1] Junos Pulse Secure Access Service 7.1 R1[2] Junos Pulse Access Control Service 4.1 R1
Press 1 to install the Junos Pulse Secure Access Service package. Press 2 to install the
Junos Pulse Access Control Service package.
5. Follow the prompts to complete your configuration.
To change the personality from the service module administrator Web console:
1. In the admin console, choose Maintenance > System > Change Personality.
2. Click Browse to select the service package to install.
3. Click Change Now.
NOTE: TheMAG-SM360-PROFILER servicemodule has similar hardwarebut is different from aMAG-SM360 servicemodule. It is not an integratedservicemodule.TheMAG-SM360-PROFILERcanbe installed intoaMAG6610or MAG6611 chassis. It has Great Bay Software Beacon Endpoint Profilersoftware preinstalled. You cannot boot a different software image to changethe personality of the MAG-SM360-PROFILER servicemodule.
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RelatedDocumentation
• Configuring the MAG2600, MAG-SM160, or MAG-SM360 Service Module on page 79
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PART 4
Removing the Junos Pulse Gateway andComponents
• Replacing Hardware Components on the Junos Pulse Gateway on page 85
83Copyright © 2013, Juniper Networks, Inc.
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CHAPTER 12
Replacing Hardware Components on theJunos Pulse Gateway
• Replacing the MAG6610 and MAG6611 AC Power Supply on page 85
• Removing the Fan Tray on the MAG6610 and MAG6611 on page 87
• Removing the Hard Drive on page 88
• Removing an Integrated Access Service Module on page 89
Replacing theMAG6610 andMAG6611 AC Power Supply
The AC power supply is a hot-removable and hot-insertable field-replaceable unit (FRU)
on the MAG6611. If you have two power supplies already installed, you can remove and
replace one of the power supplies without powering off the Junos Pulse Gateway.
Figure 40: MAG6611With a Single AC Power Supply
The AC power supply is neither a hot-removable nor a hot-insertable FRU on the
MAG6610. You must power off the MAG6610 before replacing the AC power supply.
Before you remove an AC power supply in the Junos Pulse Gateway, make sure that you
understand how to prevent ESD damage.
Make sure that you have the following parts and tools available for removing the power
supply from the Junos Pulse Gateway chassis:
• An antistatic bag or an antistatic mat
• Replacement power supply or a cover panel for the power supply slot
85Copyright © 2013, Juniper Networks, Inc.
CAUTION: Do not leave the power supply slot empty for a long timewhilethe Junos Pulse Gateway is operational. Either replace the power supplypromptly or install a cover panel over the empty slot.
To remove a power supply from the Junos Pulse Gateway:
1. Place the antistatic bag or the antistatic mat on a flat, stable surface.
2. Attach the electrostatic discharge (ESD) grounding strap to your bare wrist, and
connect the strap to the ESD point on the chassis.
3. (MAG6610) Power off the Junos Pulse Gateway and disconnect power by performing
one of the following tasks:
• If the AC power source outlet has a power switch, set it to the OFF (0) position.
• If the AC power source outlet does not have a power switch, gently pull out the
male end of the power cord connected to the power source outlet.
4. Turn the adjustment nut of the power cord retainer counterclockwise until you can
see the power cord. Pull the power cord from the slot in the adjustment nut.
5. Remove the female end of the power cord from the AC appliance inlet on the power
supply faceplate.
6. Push the power cord retainer clip to one side of the appliance inlet. Squeeze the two
sides of the power cord retainer clip, and pull the L-shaped ends of the clip from the
holes on each side of the AC appliance inlet to completely remove the power retainer
clip.
7. Push the ejector lever until the power supply is unseated.
8. Grasp the power supply handle and pull firmly to slide the power supply halfway out
of the chassis.
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Figure 41: Removing an AC Power Supply
9. Taking care not to touch the power supply pins, leads, or solder connections, place
one hand under the power supply to support it. Grasp the power supply handle with
your other hand, and pull the power supply completely out of the chassis.
10. Place the power supply in the antistatic bag or on the antistatic mat on a flat, stable
surface.
11. If you are not replacing the power supply, install the cover panel over the slot.
RelatedDocumentation
Installing an AC Power Supply in the MAG6610 or MAG6611 on page 47•
Removing the Fan Tray on theMAG6610 andMAG6611
The fan tray is a hot-removable and hot-insertable field-replaceable unit (FRU). You can
remove and replace the fan tray while the Junos Pulse Gateway is running without turning
off power to the Junos Pulse Gateway.
CAUTION: Do not remove the fan tray unless you have a replacement fantray available.
Make sure that you have the following parts and tools available for removing a fan tray
from the Junos Pulse Gateway chassis:
• Electrostatic discharge (ESD) grounding strap
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• Replacement fan tray
• Antistatic bag or antistatic mat
CAUTION: The fan tray can be removed and replaced while the Junos PulseGateway is operating. However, the fan traymust be replaced within 30seconds of removing the fan tray to prevent overheating of the chassis.
To remove a fan tray from the Junos Pulse Gateway MAG6610 and MAG6611 chassis:
1. Place the antistatic bag or the antistatic mat on a flat, stable surface.
2. Attach the electrostatic discharge (ESD) grounding strap to your bare wrist, and
connect the strap to the ESD point on the chassis.
3. Squeeze both handles of the fan tray to release the latches that lock the fan tray in
the chassis.
WARNING: To avoid injury, do not touch the fans with your hands or anytools as you slide the fan tray out of the chassis—the fansmight still bespinning.
4. Grasp the handles on the fan tray and pull firmly to slide the fan tray halfway out of
the chassis.
5. When the fan stops spinning, slide the fan tray completely out of the chassis.
6. Place the fan tray in the antistatic bag or on the antistatic mat on a flat, stable surface.
RelatedDocumentation
Installing a Fan Assembly in the MAG6610 and MAG6611 on page 48•
• Removing an Integrated Access Service Module on page 89
Removing the Hard Drive
The hard drive is a hot-removable and hot-insertable field-replaceable unit (FRU) on
the MAG-SM360 only.
The MAG-SM160 uses only one hard drive. When replacing the hard drive, insert the drive
in the upper slot where the service module is located. The hard drive and service module
are mated through the chassis midplane.
The MAG-SM360 uses two drives in RAID 1 formation. The order of the drives must be
preserved if you remove and replace the hard drives. For example, the upper drive and
the lower drive should not be switched if you replace a drive.
The MAG-SM361 drives are slot-dependent and are labeled either “top slot drive” and
“bottom slot drive.” Ensure that you insert drives in their correct slot location.
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To remove a hard drive from the Junos Pulse Gateway chassis:
1. To unlock the handle on the front of the hard drive assembly, push the handle release
button.
This action causes the handle to unlock and spring open.
2. To remove the hard drive, pull the drive out of the chassis using the handle.
NOTE: Do not remove the hard drive from the hard drive assembly.
3. If you are replacing the hard drive, see “Installing a Hard Drive in the MAG6610 or
MAG6611” on page 48.
4. Place the hard drive in the antistatic bag or on the antistatic mat on a flat, stable
surface.
RelatedDocumentation
Installing a Hard Drive in the MAG6610 or MAG6611 on page 48•
• Removing an Integrated Access Service Module on page 89
Removing an Integrated Access Service Module
Before you begin removing a service module from the Junos Pulse Gateway, make sure
that you have taken the necessary precautions to prevent ESD damage.
NOTE: If you do not intend to replace the servicemodule, install a faceplateover the open slot. Faceplates are required to ensure proper cooling andairflow in the Junos Pulse Gateway.
NOTE: TheMAG-SM160,MAG-SM360,MAG-SM161andMAG-SM361servicemodules are paired with fan trays and hard drives. Whenmoving a servicemodule to a different slot, youmustmove the associated fan trays and harddrives to the new location as well.
To remove the MAG-SM160, MAG-SM360, MAG-SM161 and MAG-SM361 service module:
1. Pull the ejector lever, located under the service module, outward until it is fully open.
2. Gently pull on the service module front panel to slide it halfway out of the chassis.
3. Using both hands, hold the front edge of the service module, and slide it completely
out of the chassis.
4. Place the service module in an antistatic bag or on an antistatic mat on a flat, stable
surface.
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Chapter 12: Replacing Hardware Components on the Junos Pulse Gateway
To remove the MAG-SM860 service module:
1. Loosen the thumbscrews located on both sides of the service module.
2. Gently pull on the service module front panel to slide it halfway out of the chassis.
3. Using both hands, hold the front edge of the service module, and slide it completely
out of the chassis.
4. Place the service module in an antistatic bag or on an antistatic mat on a flat, stable
surface.
NOTE: Faceplates are required for proper cooling and airflow. If you do notintendto replace theservicemodule, cover theopeningwithablank faceplate.
RelatedDocumentation
• Removing the Hard Drive on page 88
• Removing the Fan Tray on the MAG6610 and MAG6611 on page 87
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PART 5
Junos Pulse Gateway and ComponentMaintenance
• Maintaining the Junos Pulse Gateway Hardware Components on page 93
• Monitoring the Junos Pulse Gateway on page 95
91Copyright © 2013, Juniper Networks, Inc.
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CHAPTER 13
Maintaining the Junos Pulse GatewayHardware Components
• Maintaining the Junos Pulse Gateway Hardware Components on page 93
Maintaining the Junos Pulse Gateway Hardware Components
Table 26 on page 93 describes the common tasks for maintaining the hardware
components of the Junos Pulse Gateway.
Table26:MaintenanceProcedures for theJunosPulseGatewayHardwareComponents
ProcedureMaintenanceProcedure
To maintain optimum performance of the Junos Pulse Gateway, youshould regularly perform the following preventive maintenance procedures:
• Inspect the installation site for moisture, loose wires or cables, andexcessive dust.
• Make sure that the airflow is unobstructed around the device and intothe air intake vents.
• Check the Status LED on the front panel of the MAG2600 or the servicemodule on all other Junos Pulse Gateway models.
Routinemaintenanceprocedures
The Junos Pulse Gateway cooling system works to maintain an optimaltemperature for the device. If the fan controller fails, the devicetemperature will exceed the maximum working temperature, and thedevice will fail. Make sure that you maintain the recommended clearancesbehind the device to enable the cooling system to function optimally.
Maintaining thecooling system
To maintain the power supply on the Junos Pulse Gateway:
• Make sure that the power and grounding cables are arranged so thatthey do not obstruct access to other device components.
• Periodically inspect the site to ensure that the grounding and powercables connected to the device are securely in place and that there isno moisture accumulating near the device.
CAUTION: We recommend using a surge protector for the powerconnection.
Maintaining thepower supply
93Copyright © 2013, Juniper Networks, Inc.
RelatedDocumentation
• Removing an Integrated Access Service Module on page 89
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CHAPTER 14
Monitoring the Junos Pulse Gateway
This section describes how to monitor the Junos Pulse Gateway hardware components.
If you encounter software problems, or problems with hardware components not
discussed here, contact the Juniper Networks Technical Assistance Center (JTAC).
• Monitoring the Junos Pulse Gateway Components Using LEDs on page 95
• Juniper Networks Technical Assistance Center on page 97
Monitoring the Junos Pulse Gateway Components Using LEDs
Table 27 on page 95 describes the LED functions on the Junos Pulse Gateway components
.
Table 27: Component LEDs on the Junos Pulse Gateway
Possible Causes and Corrective ActionsMeaningStateLED
Normal condition. No action is required.The hard drive is being accessed.Blinkingyellow
ActivityLED
Normal condition. No action is required.The device is starting up.Off
A major alarm indicates a critical situation on the gatewaythat requires immediate action. Contact Juniper NetworksTechnical Support.
The device detects a major alarm, suchas overheating.
RedAlarmLED
Ensure that the fan tray is properly inserted into the back ofthe chassis. If the fan tray is properly inserted and is still notfunctioning, replace the fan tray. If you do not have a sparefan tray or if you need more assistance, contact JuniperNetworks Technical Support.
The fan has stopped, or the fan tray hasbeen removed.
Blinking red
Normal condition. No action is required.The device is starting up.
NOTE: When the system is up andrunning, if the Alarm LED is off, itindicates that no alarms are present onthe device.
Off
95Copyright © 2013, Juniper Networks, Inc.
Table 27: Component LEDs on the Junos Pulse Gateway (continued)
Possible Causes and Corrective ActionsMeaningStateLED
Normal condition. No action is required.The device is receiving power and isfunctioning normally.
GreenPowerLED
Normal condition if the Junos Pulse Gateway is switchedoff. No action is required.
If you have not powered off the Junos Pulse Gateway, verifythat the AC power cord from the power source to the deviceis not damaged, the socket is in working condition, and thedevice has an AC input voltage between 110 and 240 VAC.
The device is not receiving powerOff
On the MAG6610 and MAG6611, the hard drive and RAID status LEDs are located on the
back panel. These LEDs are described in Table 28 on page 96.
Table 28: Hard Drive LEDs on theMAG6610 andMAG6611 Junos PulseGateways
Possible Causes and CorrectiveActionsMeaningStateLED
No action is required.ActivityGreenActivity
No action is required.No activityOff
Replace the RAID hard drive. ContactJuniper Networks Technical Support.
RAID drive has failedSolid redRAIDStatus
No action is required.RAID activityBlinking red
No action is required.RAID drive is functioningproperly
Off
An AC power supply has one bicolor LED on its faceplate. This LED displays information
about the status of the power supply.
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Figure 42: AC Power Supply LEDs in theMAG6611 Junos Pulse Gateway
Table 29 on page 97 describes the LED on an AC power supply in a Junos Pulse Gateway.
Table 29: AC Power Supply LED on the Junos Pulse Gateway
DescriptionLED State
Indicates one of the following:
• The power supply is disconnected from the AC power feed.
• The AC power input voltage is not within the normal operating range.
• There is no AC power input.
Unlit
On steadily—The power supply is functioning normally.Green
On steadily—The power supply is receiving power but is not supplying powerto the chassis.
Amber
Audible Alerts
In addition to LEDs, the MAG6610 and MAG6611 have audible cues to alert you to possible
errors. Failure of either the fan tray or power supply will result in audible beeps.
RelatedDocumentation
Maintaining the Junos Pulse Gateway Hardware Components on page 93•
• Juniper Networks Technical Assistance Center on page 97
Juniper Networks Technical Assistance Center
If you need assistance while troubleshooting a Junos Pulse Gateway, open a support
case using the Case Manager link at http://www.juniper.net/support/, or call
1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United
States).
97Copyright © 2013, Juniper Networks, Inc.
Chapter 14: Monitoring the Junos Pulse Gateway
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PART 6
Returning Hardware
• Returning the Junos Pulse Gateway or Components on page 101
99Copyright © 2013, Juniper Networks, Inc.
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CHAPTER 15
Returning the Junos Pulse Gateway orComponents
• Return Procedure for the Junos Pulse Gateway on page 101
• Locating Junos Pulse Gateway Component Serial Numbers on page 102
• Contacting Customer Support to Obtain Return Materials Authorization for the Junos
Pulse Gateway on page 103
• Packing the Junos Pulse Gateway or a Component for Shipment on page 103
Return Procedure for the Junos Pulse Gateway
If a problem cannot be resolved by the JTAC technician, a Return Materials Authorization
(RMA) is issued. This number is used to track the returned material at the factory and to
return repaired or new components to the customer as needed.
NOTE: Do not return any component to Juniper Networks, Inc. unless youhave first obtained an RMA number. Juniper Networks, Inc. reserves the rightto refuse shipments that do not have an RMA. Refused shipments will bereturned to the customer via collect freight.
For more information about return and repair policies, see the customer support Web
page at http://www.juniper.net/support/guidelines.html .
To return a Junos Pulse Gateway or component to Juniper Networks for repair or
replacement:
1. Determine the part number and serial number of the Junos Pulse Gateway or
component.
2. Obtain a Return Materials Authorization (RMA) number from JTAC.
NOTE: Donot return the JunosPulseGatewayoranycomponent to JuniperNetworksunlessyouhave firstobtainedanRMAnumber. JuniperNetworksreserves the right to refuse shipments that do not have an RMA. Refusedshipments are returned to the customer via collect freight.
101Copyright © 2013, Juniper Networks, Inc.
3. Pack the Junos Pulse Gateway or component for shipping.
NOTE: Servicemodules are paired with fan trays and hard drives. When youreturn a servicemodule via RMA, you will receive a new servicemodule, fantrays and hard drives. When you return the servicemodule, youmust alsoreturn the associated fan trays and hard drives.
For more information about return and repair policies, see the customer support webpage
at http://www.juniper.net/support/guidelines.html .
For product problems or technical support issues, open a support case using the Case
Manager link athttp://www.juniper.net/support/or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
RelatedDocumentation
Locating Junos Pulse Gateway Component Serial Numbers on page 102•
• Contacting Customer Support to Obtain Return Materials Authorization for the Junos
Pulse Gateway on page 103
Locating Junos Pulse Gateway Component Serial Numbers
Table 30: Serial Number Location
LocationModel
Bottom of the chassis.MAG2600
Back of the chassis.MAG4610
Back of the chassis.MAG6610
Back of the chassis.MAG6611
Top of the metal case.
NOTE:
• The MAG-SM160, MAG-SM360, MAG-SM161 and MAG-361 service modules include anadditional serial number sticker that you can place on the back of the Junos Pulse Gatewaychassis.
• The MAG-SM160, MAG-SM360, MAG-SM161 and MAG-361 service modules are paired withfan trays and hard drives. Hard drives have a serial number sticker that matches theassociated service module.
Service modules
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Contacting Customer Support to Obtain ReturnMaterials Authorization for the JunosPulse Gateway
When requesting support from JTAC by telephone, be prepared to provide the following
information:
• Your existing case number, if you have one
• Details of the failure or problem
• Type of activity being performed on the Services Gateway when the problem occurred
• Configuration data displayed by one or more show commands
• Your name, organization name, telephone number, fax number, and shipping address
Contacting Customer Support
After you have located the serial numbers of the device or component, you can return
the device or component for repair or replacement. For this, you need to contact Juniper
Networks Technical Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following methods:
• On the Web: Using the Case Manager link at http://www.juniper.net/support/
• By telephone:
• From the US and Canada: 1-888-314-JTAC
• From all other locations: 1-408-745-9500
NOTE: If you are contacting JTAC by telephone, enter your 11-digit casenumber followed by the pound (#) key if this is an existing case, or press thestar (*) key to be routed to the next available support engineer.
Packing the Junos Pulse Gateway or a Component for Shipment
To remove components from the Junos Pulse Gateway or to remove the Junos Pulse
Gateway from a rack, you need the following tools and parts:
• Flat-blade (–) screwdriver
• 7/16-in. (11-mm) nut driver
• Blank panels to cover empty slots
• Electrostatic bag or antistatic mat, for each component
• Electrostatic discharge (ESD) grounding wrist strap
• Mechanical lift, if available
• Phillips (+) screwdrivers, numbers 1 and 2
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Chapter 15: Returning the Junos Pulse Gateway or Components
• Rubber safety cap for fiber-optic interfaces or cable
• Wire cutters
Packing the Junos Pulse Gateway for Shipment
To pack the Junos Pulse Gateway for shipment:
1. Retrieve the shipping crate and packing materials in which the Junos Pulse Gateway
was originally shipped. If you do not have these materials, contact your Juniper
Networks representative about approved packaging materials.
2. Shut down the Junos Pulse Gateway software.
3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect
the strap to one of the ESD points on the chassis.
4. Shut down power to the Junos Pulse Gateway.
5. Disconnect power from the Junos Pulse Gateway.
6. Remove the cables that connect to all external devices.
7. Remove all field replaceable units (FRUs) from the Junos Pulse Gateway.
8. Remove the Junos Pulse Gateway chassis from the rack, using one of the following
methods:
• If you are using a mechanical lift, place the lift platform under the chassis, unscrew
and remove the mounting screws from the rack, and move the chassis to the shipping
crate.
• If you are not using a mechanical lift and the chassis weight is fully supported by a
shelf or another device, unscrew and remove the mounting screws from the rack.
Three people can then lift the chassis and move it to the shipping crate.
• If you are not using a mechanical lift and the chassis weight is not fully supported
by a shelf or another device, three people should grasp the chassis while a fourth
person unscrews and removes the mounting screws from the rack. The three lifters
can then move the chassis to the shipping crate.
9. Place the Junos Pulse Gateway in the shipping crate or onto the pallet. If on a pallet,
bolt the services gateway to the pallet.
10. Cover the Junos Pulse Gateway with an ESD bag and place the packing foam on top
of and around the Junos Pulse Gateway.
11. Replace the accessory box on top of the packing foam.
12. Securely tape the box closed or place the crate cover over the Junos Pulse Gateway.
13. Write the RMA number on the exterior of the box to ensure proper tracking.
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Packing Junos Pulse Gateway Components for Shipment
Follow these guidelines for packing and shipping individual components of the Junos
Pulse Gateway:
• When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
• Use the original shipping materials if they are available.
• Place each individual component in an electrostatic bag.
• Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Donotstackanyof theJunosPulseGatewaycomponentsduringpacking.
105Copyright © 2013, Juniper Networks, Inc.
Chapter 15: Returning the Junos Pulse Gateway or Components
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PART 7
Appendices
• Junos Pulse Gateway Power Guidelines, Requirements, and Specifications on page 109
• Cable and Wire Guidelines for the Junos Pulse Gateway Hardware on page 115
107Copyright © 2013, Juniper Networks, Inc.
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APPENDIX A
Junos Pulse Gateway Power Guidelines,Requirements, and Specifications
• Junos Pulse Gateway Electrical Safety Guidelines and Warnings on page 109
Junos Pulse Gateway Electrical Safety Guidelines andWarnings
In Case of Electrical Accident
If an electrical accident results in an injury, take the following actions in this order:
1. Use caution. Be aware of potentially hazardous conditions that could cause further
injury.
2. Disconnect power from the Junos Pulse Gateway.
3. If possible, send another person to get medical aid. Otherwise, assess the condition
of the victim, and then call for help.
General Electrical Safety Guidelines andWarnings
• Install the Junos Pulse Gateway in compliance with the following local, national, or
international electrical codes:
• United States—National Fire Protection Association (NFPA 70), United States
National Electrical Code
• Canada—Canadian Electrical Code, Part 1, CSA C22.1
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1
through Part 7
• Evaluated to the TN power system
• Locate the emergency power-off switch for the room in which you are working so that
if an electrical accident occurs, you can quickly turn off the power.
• Do not work alone if potentially hazardous conditions exist anywhere in your workspace.
• Never assume that power is disconnected from a circuit. Always check the circuit before
starting to work.
109Copyright © 2013, Juniper Networks, Inc.
• Carefully look for possible hazards in your work area, such as moist floors, ungrounded
power extension cords, and missing safety grounds.
• Operate the Junos Pulse Gateway within marked electrical ratings and product usage
instructions.
• For the Junos Pulse Gateway and peripheral equipment to function safely and correctly,
use the cables and connectors specified for the attached peripheral equipment, and
make certain they are in good condition.
Grounded EquipmentWarning
WARNING: The JunosPulseGateway is intended tobegrounded.Ensure thatthe Junos Pulse Gateway is connected to earth ground during normal use.
Midplane Energy HazardWarning
WARNING: High levels of electrical energy are distributed across the JunosPulseGatewaymidplane.Becareful not to contact themidplaneconnectors,or any component connected to themidplane,with anymetallic objectwhileservicing components installed in the Junos Pulse Gateway.
Multiple Power Supplies DisconnectionWarning
WARNING: The Junos Pulse Gateway hasmore than one power supplyconnection. All connectionsmust be removed completely to remove powerfrom the unit completely.
Power DisconnectionWarning
WARNING: Before working on the Junos Pulse Gateway or near powersupplies, unplug the power cord from an AC-powered Junos Pulse Gateway;switch off the power at the circuit breaker on a DC-powered Junos PulseGateway.
TN PowerWarning
WARNING: The Junos Pulse Gateway is designed to work with TN powersystems.
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Copper ConductorsWarning
WARNING: Use copper conductors only.
DC Power Electrical Safety Guidelines andWarnings
When working with DC-powered equipment, observe the following guidelines and
warnings:
• DC Power Electrical Safety Guidelines
• DC Power Disconnection Warning
• DC Power Grounding Requirements and Warning
• DC Power Wiring Sequence Warning
• DC Power Wiring Terminations Warning
DC Power Electrical Safety Guidelines
The following electrical safety guidelines apply to a DC-powered Junos Pulse Gateway:
• A DC-powered Junos Pulse Gateway is equipped with a DC terminal block that is rated
for the power requirements of a maximally configured Junos Pulse Gateway. To supply
sufficient power, terminate the DC input wiring on a facility DC source capable of
supplying at least 65 A @ –48 VDC for the system, or at least 48 A @ –48 VDC for
each power supply. We recommend that the 48 VDC facility DC source be equipped
with a circuit breaker rated at 60 A (–48 VDC) minimum, or as required by local code.
Incorporate an easily accessible disconnect device into the facility wiring. In the United
States and Canada, the –48 VDC facility should be equipped with a circuit breaker
rated a minimum of 125% of the power provisioned for the input in accordance with
the National Electrical Code in the USA and the Canadian Electrical Code in Canada.
Be sure to connect the ground wire or conduit to a solid (earth) ground. A closed loop
ring is recommended for terminating the ground conductor at the ground stud.
• Run two wires from the circuit breaker box to a source of 48 VDC. Use appropriate
gauge wire to handle up to 60 A.
• A DC-powered Junos Pulse Gateway that is equipped with a DC terminal block is
intended only for installation in a restricted access location. In the United States, a
restricted access area is one in accordance with Articles 110-16, 110-17, and 110-18 of
the National Electrical Code ANSI/NFPA 70.
NOTE: Primary overcurrent protection is provided by the building circuitbreaker. This breaker should protect against excess currents, short circuits,and earth faults in accordance with NEC ANSI/NFPA70.
111Copyright © 2013, Juniper Networks, Inc.
Appendix A: Junos Pulse Gateway Power Guidelines, Requirements, and Specifications
• Ensure that the polarity of the DC input wiring is correct. Under certain conditions,
connections with reversed polarity might trip the primary circuit breaker or damage
the equipment.
• For personal safety, connect the green-and-yellow wire to safety (earth) ground at
both the Junos Pulse Gateway and the supply side of the DC wiring.
• The marked input voltage of –48 VDC for a DC-powered Junos Pulse Gateway is the
nominal voltage associated with the battery circuit, and any higher voltages are only
to be associated with float voltages for the charging function.
• Because the Junos Pulse Gateway is a positive ground system, you must connect the
positive lead to the terminal labeledRETURN, the negative lead to the terminal labeled
–48V, and the earth ground to the chassis grounding points.
DC Power DisconnectionWarning
WARNING: Before performing any operations, ensure that power is removedfrom the DC circuit. To ensure that all power is off, locate the circuit breakeron the panel board that services the DC circuit, switch the circuit breaker totheOFFposition, and tape the switch handle of the circuit breaker in theOFFposition.
DC Power Grounding Requirements andWarning
An insulated grounding conductor that is identical in size to the grounded and ungrounded
branch circuit supply conductors, but is identifiable by a green and yellow stripe wire, is
installed as part of the branch circuit that supplies the unit. The grounding conductor is
a separately derived system at the supply transformer or motor generator set.
WARNING: When installing the JunosPulseGateway, the groundconnectionmust always bemade first and disconnected last.
DC PowerWiring SequenceWarning
WARNING: Wire the DC power supply using the appropriate lugs. Whenconnecting power, the proper wiring sequence is ground to ground, +RTN to+RTN, then –48 V to –48 V.When disconnecting power, the proper wiringsequence is –48 V to –48 V, +RTN to +RTN, then ground to ground. Notethat thegroundwire shouldalwaysbe connected first anddisconnected last.
DC PowerWiring TerminationsWarning
WARNING: When stranded wiring is required, use approved wiringterminations, such as closed-loop or spade-type with upturned lugs. These
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terminations should be the appropriate size for the wires and should clampboth the insulation and conductor.
113Copyright © 2013, Juniper Networks, Inc.
Appendix A: Junos Pulse Gateway Power Guidelines, Requirements, and Specifications
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APPENDIX B
Cable andWire Guidelines for the JunosPulse Gateway Hardware
• Distance Limitations for Signaling for the Junos Pulse Gateway on page 115
• Radio Frequency Interference for the Junos Pulse Gateway on page 115
• Electromagnetic Compatibility for the Junos Pulse Gateway on page 115
• Console Port Cable and Wire Specifications for the Junos Pulse Gateway on page 116
Distance Limitations for Signaling for the Junos Pulse Gateway
Improperly installed wires can emit radio interference. In addition, the potential for damage
from lightning strikes increases if wires exceed recommended distances, or if wires pass
between buildings. The electromagnetic pulse (EMP) caused by lightning can damage
unshielded conductors and destroy electronic devices. If your site has previously
experienced such problems, you might want to consult experts in electrical surge
suppression and shielding.
Radio Frequency Interference for the Junos Pulse Gateway
You can reduce or eliminate the emission of radio frequency interference (RFI) from your
site wiring by using twisted-pair cable with a good distribution of grounding conductors.
If you must exceed the recommended distances, use a high-quality twisted-pair cable
with one ground conductor for each data signal when applicable.
Electromagnetic Compatibility for the Junos Pulse Gateway
If your site is susceptible to problems with electromagnetic compatibility (EMC),
particularly from lightning or radio transmitters, you might want to seek expert advice.
Strong sources of electromagnetic interference (EMI) can destroy the signal drivers and
receivers in the services gateway and conduct power surges over the lines into the
equipment, resulting in an electrical hazard. It is particularly important to provide a properly
grounded and shielded environment and to use electrical surge-suppression devices.
CAUTION: To comply with intrabuilding lightning/surge requirements,intrabuilding wiringmust be shielded, and the shield for the wiringmust begrounded at both ends.
115Copyright © 2013, Juniper Networks, Inc.
Console Port Cable andWire Specifications for the Junos Pulse Gateway
Table 31 on page 116 lists the specifications for the cable that connects a CONSOLE port
on the Junos Pulse Gateway to a management console.
Table 31: Cable andWire Specifications for Console Port
ReceptacleMaximumLengthCable/Wire SuppliedCable Specifications
RJ-45/DB-9male
6 ft (1.83 m)One 6-ft (1.83-m) length withRJ-45/DB-9 connectors
RS-232 (EIA-232) serialcable
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PART 8
Index
• Index on page 119
117Copyright © 2013, Juniper Networks, Inc.
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Index
AAC power cord
specifications...................................................................35
AC power supply......................................................................18
installing.............................................................................47
LEDs....................................................................................96
removing...........................................................................85
Alarm LED
monitoring........................................................................95
Bback panel
MAG2600............................................................................8
MAG4610.............................................................................9
MAG4611..............................................................................11
MAG6610............................................................................12
MAG6611.............................................................................15
blank faceplate
installing.............................................................................41
removing.............................................................................41
Ccabinet requirements............................................................32
component
obtaining RMA number..............................................103
packing for return.........................................................103
return procedure............................................................101
configuration
personality change.........................................................81
service modules..............................................................79
console port
cable specifications......................................................116
customer support...................................................................xiv
contacting JTAC..............................................................xiv
Ddesk installation
guidelines..........................................................................65
device grounding.....................................................................72
documentation
comments on..................................................................xiv
EEMC (EMI)
compliance with requirements................................115
ethernet
port LEDs...........................................................................22
ethernet port
Ffan tray
installing............................................................................48
removing............................................................................87
front panel
MAG2600............................................................................7
MAG4610.............................................................................9
MAG4611.............................................................................10
MAG6610............................................................................11
MAG6611.............................................................................13
Gguideline
electrical safety............................................................109
guidelines
cabinet requirements...................................................32
installing............................................................................28
Hhard drive
installing............................................................................48
removing...........................................................................88
Iinstalling
AC power supply.............................................................47
fan tray...............................................................................48
hard drive..........................................................................48
service module................................................................49
MMAG-SM160
installing............................................................................49
MAG-SM161
installing............................................................................49
MAG-SM360
installing............................................................................49
MAG-SM361
installing............................................................................49
MAG-SM860
installing............................................................................49
119Copyright © 2013, Juniper Networks, Inc.
MAG2600
back panel...........................................................................8
front panel...........................................................................7
MAG4610
back panel...........................................................................9
front panel...........................................................................9
MAG4611
back panel..........................................................................11
front panel.........................................................................10
MAG6610
back panel.........................................................................12
front panel..........................................................................11
MAG6611
back panel.........................................................................15
front panel.........................................................................13
maintenance
routine procedures........................................................93
manuals
comments on..................................................................xiv
Ppersonality change..................................................................81
Power LED
monitoring........................................................................95
Rremoving
AC power supply............................................................85
fan tray...............................................................................87
hard drive..........................................................................88
service module...............................................................89
requirements
cabinet airflow.................................................................33
cabinet clearance...........................................................33
rack size...............................................................................31
resetting
service module.................................................................77
RMA number
obtaining..........................................................................103
Sserial number
location............................................................................102
service module
allowed slot..................................................................11, 13
configuring........................................................................79
installing............................................................................49
removing...........................................................................89
resetting..............................................................................77
specification
AC power cord.................................................................35
Status LED
monitoring........................................................................95
support case
opening..............................................................................97
support, technical See technical support
Ttechnical support
contacting JTAC..............................................................xiv
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