asanpoimportant attributes of nutrient anal-ysis software.
Depending on work setting, Marr
inventory control, and othersor in-formation technology standards, suchas client-server, Web-based, portabil-
N N R M
t F F
a Smartphone compatibility
Personal selection criteria may in-
CostCost is frequently a factor when pur-chasing any type of product, evenfrom something as simple as a pack-
This article was written by KarenSTeMtSTATEMENT OF POTENTIALCONFLICT OF INTEREST: Seepage S34.d
Following are some questions an age of ballpoint pens to something asoi: 10.1016/j.jada.2011.03.005
2011 by the American Dietetic Association Supplement to the Journal of the AMERICAN DIETETIC ASSOCIATION S31ity, security, and so forth.says, considerations may include in-tegration into a larger platform withadditional functionssuch as menucosting, medical nutrition therapy,
clude factors such as cost, user friend-liness, and product quality:
tein, MFA, a freelance writer inraverse City, MI, consultantditor for the Nutrition Careanual, and a former editor at
he Journal.practicIt All Adds Up: N
theis article is reprinted from the Feb-ary 2011 issue of the Journal (2011;1:214-218).
ecause HR 3590, the PatientProtection and Affordable CareAct, includes a mandate (Sec-
n 4205) that calorie information bested at the point of purchase fornding machine snacks and stan-rd menu items at certain types oftaurants (1)specifically, chaintaurants with at least 20 machinesestablishments across the coun-the nutrient values of restau-t offerings and how they affect the
ily diet are back in the spotlight.wever, at these early legislativeges, this attention is mostly com-from government officials, health
d nutrition professionals, and jour-lists, with the ultimate goal of cap-ing the attention of consumers
ce these provisions are put into ac-n.s a result of this impending needaccurate nutrient information,
istered dietitians (RDs) may soond themselves asked to providese data in a number of contexts,m the restaurant that seeks to de-mine calculations for its menuhether by mandate or choice) to theivate client seeking to make sensethis information. Provision of suchormation requires access to a reli-le, robust, and accurate nutrientculation software program. Butw does an RD go about selectingapplicrition Analysis SoDoor to Professiosoftware program that best suitsor her professional needs?
E COMPLICATED TASK OF SOFTWAREECTION
cording to Liz Marr, MS, RDwhoads Liz Marr and Associates LLC, ad and nutrition communicationssultancy outside Boulder, CO, and
ovides recipe development and nu-tion analysis information to food
panies and restaurantschoosingy type of software can be dauntingcause of the number and variety ofailable platforms (see the Figure).wever, conducting the research invance will lead to more satisfactionth the purchased product.
ote that many nutrient calcula-n software packages have the samesic features and functions, includ-
intake analysis, recipe creationd analysis, client data tracking,d report generation (2). It is there-e necessary for potential users tove a strong sense of how they ex-ct to use the software in their prac-e.
arr says that it is important tove a clear idea of the most crucialctions for ones particular practiceting before shopping around. Sheommends creating a spreadsheetrate the functions of various plat-ms.If you think about the end-productthe services you are providing asRD, Marr says, accuracy and re-
rting capabilities are the two mostationsBUSINESS OF DIETETICStware Can Openal Opportunitiesmight consider when evaluating
tware packages (3):
oes the database contain all theoods and nutrients of interest?s the database complete for thesearticular nutrients?re the foods in the database ade-uately specific for accurate nutri-nt assessment?s the nutrient database main-ained for accuracy based on mar-etplace and data-availability up-ates?oes the software manufacturer
ommunicate regularly with foodanufacturers for updated infor-ation?ow is accuracy ensured?
Although database currency is aluable requirement, be aware thatith 800 new products hitting thepermarket shelves every month, itifficult for software manufacturers
be fully updated at all times (4).Selection criteria based on softwaretures may include the following:
oodservice management capabili-iesutrition assessment capabilitiesutrient analysis capabilitieseferenceenu production and management
apabilitiesata regarding specialty popula-
ionsitness programming capabilitiesunctionality on a portable digitalssistant
BUSINESS OF DIETETICSplex as an insurance package.trient calculation software costs
n run from close to $100 to approx-ately $700, and frequently theseices are for access for a single userd dont include additional fees suchfor updates and upgrades. But
ile it may be tempting to purchasesed on savings, like most products,fewer dollars are paid for nutrientlculation software, then fewer fea-res are offered. For example, al-ough an RD may feel sticker shocken considering the higher-end soft-re packages such as ESHA Re-rchs (Salem, OR) Food ProcessorL, CyberSofts (Phoenix, AZ) Nu-Base 7, and Axxya Systems (Staf-d, TX) Nutritionist Pro 4, it is beste or she also takes practice needs
o account: the pricier bundles onerage profess a greater number ofds in the database and nutrientsalyzed and availability of a down-dable trial (5). However, not all nu-tion professionals will need a pro-m as robust as these.
Marr advises RDs to factor the soft-re costs into the annual budgetth the understanding that becauseongoing database and program-
ng updates (a highly desirable fea-re), the software is not going to be ae-time expense but rather a licenseth periodic charges.For that reason, RDs should bereful not to overbuy a softwareckage beyond the needs of the prac-e; however, by that same token,nderbuying a software package oring to make do with free softwarell not have a successful outcome.ou get what you pay for, and youed to be able to stand by your ser-es, Marr says.
r Friendlinessse of use is a frequent criterion fortware selection of any kind. Al-ugh new software applications fre-
ently take some getting used to, es-cially if one is accustomed to anothermat, manufacturers demos are veryeful in determining how comfortables to work in a given program. Whilee manufacturers provide would-be
ers a mini-tour, other companies al-full access to the programs func-
ns for a restricted time period (2).Keep in mind, however, that demose frequently abbreviated versions of
e software and may not accurately theect the extensiveness of the data-se; therefore, would-be purchaserse encouraged to look beyond theal versions for assessing databasepabilities (3).However, user friendliness mayo refer to how helpful the manufac-er is if problems should arise. Con-ting a software manufacturers in-mation line with pre-purchaseestions will provide a useful glimpseo the quality of its customer serviced indicate whether it provides clearpport or is unhelpful (2).While considering the actual inter-tion with customer support repre-
tatives, if there are budgetary con-ns, it is also worthwhile to makete of any additional costs that cometh customer supportsome compa-s may opt to not provide a toll-freeone number, and some might offerly a limited number of free helplinells before charges are imposed (2).RDs who use a Mac (Apple Inc, Cu-rtino, CA) should note that optionsMac users are limited (6); however,
rkarounds, such as personal com-ter emulators, are available (7).Whether via their Web site or uponsumer request, many softwarenufacturers provide informationarding recent updates, software
tches (to fix glitches), and other im-rtant software-related news.Also important is the venue inich the RD seeks to use the soft-re. Marr notes that several soft-re packages are available in a cli-t-server configuration, whereasers are designed for standaloneputers that are not networked,
d yet others are available via theb; thus, the RDs practice need willorm which version or installationthod is most suitable.
duct Qualitys may learn a lot about the qualitya given software package by re-rching the available programs ortacting the manufacturers directlyask product-related queries of cus-er service. For example, the profes-
nal background of the individualssulting on product creation gets atcredibility and potentially the reli-
ility of the data as well as the func-nality of the software, says Marr.wever, the softwares intended ap-cation will determine who best serves