ISO9001:2000 & AS9100 ISO9001:2000 & AS9100 System ImplementationSystem Implementation

SENIOR OPERATIONS SSP INC.SENIOR OPERATIONS SSP INC.

20062006

Relationship Between Relationship Between AS9100 & ISO 9001:2000AS9100 & ISO 9001:2000

• ““All” Elements of ISO 9001:2000 All” Elements of ISO 9001:2000 are Embodied in AS9100are Embodied in AS9100

• AS9100 Incorporates Prime AS9100 Incorporates Prime Contractor & FAA CFR Title 14 Contractor & FAA CFR Title 14 RequirementsRequirements

** FAA ACO believes the effective implementation of AS9100 FAA ACO believes the effective implementation of AS9100 will enhance companies overall performancewill enhance companies overall performance

AS9100 ChangesAS9100 Changes

• Significant Changes in “Shall” Significant Changes in “Shall” Requirements over ISO 1994:Requirements over ISO 1994:– 129 additional “Shall” requirements129 additional “Shall” requirements– AS9100 also contains 80 Aerospace AS9100 also contains 80 Aerospace

unique requirements and unique requirements and AmplificationsAmplifications

– Standard is more descriptive and Standard is more descriptive and written in understandable termswritten in understandable terms

AS9100 ChangesAS9100 Changes

• Transfers the Responsibility for Transfers the Responsibility for Quality from Quality Assurance to Quality from Quality Assurance to “Top” Management“Top” Management

• New Standard adopts a “Process” New Standard adopts a “Process” Approach when Developing, Approach when Developing, Implementing and improving Implementing and improving EffectivenessEffectiveness

SSP ImplementationSSP Implementation

• Major Benefits & Success in a 2 Step Major Benefits & Success in a 2 Step Implementation:Implementation:– Obtain ISO 9001:2000 certification firstObtain ISO 9001:2000 certification first– Add Additional AS9100 requirements to Add Additional AS9100 requirements to

the baseline the baseline *requires additional procedures*requires additional procedures

• SSP Received ISO9001:2000 in 2003 SSP Received ISO9001:2000 in 2003 and followed 6 months later with and followed 6 months later with AS9100AS9100

Benefits of AS9100Benefits of AS9100

• Prime Contractors acknowledge the Prime Contractors acknowledge the Standard as a common BaselineStandard as a common Baseline

• FAA & NASA have accepted AS9100FAA & NASA have accepted AS9100

• Utilization of AS9100 Standards Utilization of AS9100 Standards Checklists during Prime audits.Checklists during Prime audits.

• Primes are beginning to reduce Primes are beginning to reduce Quality System Audits-Moving Quality System Audits-Moving towards Product & Process Auditstowards Product & Process Audits

Benefits of AS9100Benefits of AS9100• Increased Consistency in Expectations Increased Consistency in Expectations

from the Primesfrom the Primes

• Lean Activities; Kaizen, 5 S and Six Lean Activities; Kaizen, 5 S and Six Sigma are accepted Continual Sigma are accepted Continual Improvement StrategiesImprovement Strategies

• Reduced Oversight Costs Reduced Oversight Costs

• Improved PerformanceImproved Performance

AS9102 First Article RequirementAS9102 First Article Requirement

• Has become a Contractual Has become a Contractual requirement by Primesrequirement by Primes

• Has added cost and cycle time to the Has added cost and cycle time to the FAI processFAI process

• Primes are Divided between Rev. NC Primes are Divided between Rev. NC & “A” –causing dual standards and & “A” –causing dual standards and implementationimplementation

• Primes often “Add” additional Primes often “Add” additional requirements to an already requirements to an already Cumbersome StandardCumbersome Standard

Challenges of AS9100 at SSPChallenges of AS9100 at SSP• Establishing and Monitoring of Metrics Establishing and Monitoring of Metrics

at the Cell Level –Quality Objectivesat the Cell Level –Quality Objectives

• Continual Improvement Opportunities Continual Improvement Opportunities identified and worked at the lowest identified and worked at the lowest levelslevels

• Training and measuring Training and measuring “Effectiveness” of Training“Effectiveness” of Training

• Sub-Tier Supplier Performance and Sub-Tier Supplier Performance and MonitoringMonitoring

Challenges of AS9100 at SSPChallenges of AS9100 at SSP• Integrating Actions to Improve Integrating Actions to Improve

Customer Satisfaction & PerceptionCustomer Satisfaction & Perception

SSP Success SSP Success • SSP has transformed it’s culture SSP has transformed it’s culture

through a “Top-Down” management through a “Top-Down” management commitmentcommitment

• Lean & Continual Improvement Lean & Continual Improvement Opportunities are saving $$$ to the Opportunities are saving $$$ to the Bottom-lineBottom-line

• Over 50% Reduction in Hardware Over 50% Reduction in Hardware Scrap realized through Improved Scrap realized through Improved Processes and Corrective ActionsProcesses and Corrective Actions

SSP Success SSP Success • Management Reviews serve as a Management Reviews serve as a

Platform to Identify Where Further Platform to Identify Where Further Improvements can be madeImprovements can be made

• Cell & Process Metrics have become a Cell & Process Metrics have become a way of “Business” and are taking Rootway of “Business” and are taking Root

Summary Summary

In the Early Days of ISO 9001, having anIn the Early Days of ISO 9001, having an

ISO Certification was merely a ISO Certification was merely a “Competitive Advantage”“Competitive Advantage”

In today's Aerospace Market, Not having In today's Aerospace Market, Not having AS9100 can be a significant business AS9100 can be a significant business “Disadvantage”“Disadvantage”